Osama El-Lissy
April 2004
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Briefing Sequence…
► Background
► Approach & Methodology
► Solutions & Deliverables
► Discussion (Learning Experience)
►
Questions
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Background
► Homeland Security Presidential Directive - 5
National Incident Management System (NIMS)
“All Federal Agencies”
► Homeland Security Presidential Directive - 9
Develop Comprehensive Incident Management Plans
“United States Department of Agriculture”
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Background
► Secretary Veneman’s Memorandum 1800-1
Incident Command System (ICS)
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Background
► Plant Protection & Quarantine (PPQ)
Protecting American agriculture and natural resources from the risks associated with the entry, establishment, or spread of harmful plant pests and diseases
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Background
► Pest and Disease Pathways:
1. Unintentional 2. Intentional a. Natural Movement b. Accidental Introduction a. Bioterrorism
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Background
► Plant Protection & Quarantine (PPQ)
Regardless of the pathways, PPQ must maximize its posture in preparing for, responding to, and recovering from pest and disease outbreaks in the most effective and efficient manner.
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Marquardt Model:
1.
Defining & Redefining Problem
2.
Forming Action Learning Group
3.
Questioning, Listening, and Reflecting
4.
Learn how to Learn
5.
Acting on the Problem
6.
Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism)
– in the most effective and efficient manner?
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
• Core Issues:
- Technical
- Legal
- Funding & Resources
- Communication
- Pathways
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism)
– in the most effective and efficient manner?
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
• Ramifications & Consequences:
- Devastating impact on U.S. Ag. economy
Loss of nation’s supply of food & fiber
- Negative impact on trade & commerce
- Increased dependency on imports
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Primary Team:
1. Defining & Redefining Problem
Mike Stefan
Susan Ellis
Emergency Program
National Staff Officer
Joel Floyd Emergency Preparedness
Lynn Goldner P. Pathologist
Timothy McNary Western Region
Stephen Poe Entomologist
John Stewart Eastern Region
Osama El-Lissy Primary Coach
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Other Resources:
1. Defining & Redefining Problem
► Office of General Council (OGC)
► Quarantine Regulations Division (QRD)
► Policy Develop. & Business Services (PDBS)
► Agriculture Research Service (ARS)
► Center for Plant Health Science &
Technology (CPHST)
► Cooperative State Research, Education, and Extension Service (SCREES)
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Major Stakeholders:
1. Defining & Redefining Problem
► State departments of agriculture
► National Plant Board
► Industry
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Team Norms:
1. Defining & Redefining Problem
► Biweekly Meetings
► Meeting occurred when five or more present
► Out of state members participated via video
► Dialogue was earnest, but with empathy & respect
► Active listening
► All team members are accountable
► Confidentiality
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Acting Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Initial Questions:
What is PPQ seeking to accomplish?
What is stopping PPQ from accomplishing it?
What can PPQ do about it?
What are we (AL team) trying to achieve?
Why is it important?
Who can get the solution implemented?
What happens if solutions were not implemented?
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Additional Questions (Boleman & Deal):
Is organization structure attuned to the task we are assigned?
Do we have the appropriate technology?
Do we have the right philosophy, vision, and values?
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
Do we have the right work environment?
What are the relevant external and internal
4. Learn How to Learn issues that impact this mission?
Do we have the needed coalitions, stakeholders,
5. Acting on the Problem agenda, and power base?
6. Action Learning Coach
Are the needs of the organization and people aligned?
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Additional Questions (Boleman & Deal):
Are the needs of the organization and people aligned?
Do we have the right mix of people, talents, and experiences to achieve our goals – the agency’s goal?
Do we have the right resources?
Do we have the right organization – one that is conducive to results and outcome?
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Summary:
Technical, logistical, organizational, legal, financial, political, cultural, human resources, and internal and external environmental issues.
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
Questioning Listening
4. Learn How to Learn
5. Acting on the Problem
6. Acti0n Learning Coach
Reflecting
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
1.
Critical reflection became one of the most important team norms.
2.
Inquiry and questioning, openness, willingness to yield to others, empathy, active listening, courage and frankness, common courtesy, and common sense.
3.
Safe environment
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Acting on the Problem
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
1.
Team realizes the serious nature of the problem
2.
Expectation of actionable plan
3.
Team will be involved in implementation
4.
Accountability and responsibility
5.
Sense of authorship
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Lawlor (1991): the facilitator’s role “not to teach but to create an atmosphere wherein the members can learn for and from themselves, to develop confidence in themselves, to reflect and develop new ideas.
”
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Approach & Methodology
►
Action Learning Framework
Marquardt’s facilitator model: active listening; understanding the group process; ability to provide feedback; willingness to sparingly confront; good judgment; tolerance to ambiguity; openness and frankness; patience; empathy; timely intervention; eager to learn; keep track of what is being learned; share one’s feelings; and reframe questions and perspectives.
1. Defining & Redefining Problem
2. Forming Action Learning Group
3. Questioning, Listening, and Reflecting
4. Learn How to Learn
5. Acting on the Problem
6. Action Learning Coach
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Solutions & Deliverables
1. Standards for Plant Health Emergency
Management System
2. PPQ – ICS Guidelines
3. ICS Training Programs
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Solutions & Deliverables
1. Standards for Plant Health Emergency
Management System
1. Emergency Management Plans
2. Written Agreements
3. Authorities and Policies
4. Surveillance
5. Communication
6. Training and Education
7. Funding
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Solutions & Deliverables
1. Standards for Plant Health Emergency
Management System
2. PPQ – ICS Guidelines
1.
Adopted based on the National
Incident Management System
(NIMS) requirements
2.
Provide a general description of the overall organizational structure used in responding to emergencies
3.
Define the functions, roles, and responsibilities of each position, entity, and facility
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Solutions & Deliverables
1. Standards for Plant Health Emergency
Management System
2. PPQ – ICS Guidelines
3. ICS Training Programs
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Course Work Used
3.
4.
1.
2.
5.
Legal Basis for Public Administration
Human Resources Management
Organization Diagnosis and Change
Program Analysis and Evaluation
Politics, Policy Making, and Public Administration
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management System
Discussion (Learning Experience)
3.
4.
1.
2.
Struggle
Reflection
Collective Genius
Confidence & Fulfillment
Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A