Western Services Corporation: Exploring the Market Demand for Simulation Software Natalie Chambers, Rajani Ghosh, and John Stowell ABSTRACT Western Services Corporation is expanding into the education market with its 3KEYSTUDENT and 3KEYITS software. As consultants for Western Services, the American University team’s objective was to explore the market demand for simulation software in universities and community colleges in the United States. We utilized an original research survey, which we distributed to 180 universities and colleges recognized for excellent engineering or energy programs. The survey was used to determine what educators need and expect from simulation software and what criteria they use to select software. We then analyzed the data and provided a technical overview of the results to illustrate the responses we received. We provided additional outreach to professors who indicated they were interested in simulation software and explored additional markets including international universities and high schools. We conclude by providing a marketing overview of the product and offer key recommendations for Western Services Corporation as they continue to develop their student-based simulation software. Table of Contents Executive Summary .......................................................................................................................2 Project Overview ............................................................................................................................3 Research Methodology ..................................................................................................................4 Scope of Outreach ..........................................................................................................................5 Second Round Interview .............................................................................................................11 Additional Outreach Summary ..................................................................................................13 Marketing Design Strategy .........................................................................................................15 Concluding Recommendations ...................................................................................................16 Works Cited ..................................................................................................................................19 Appendix .......................................................................................................................................20 1 Executive Summary Western Service Corporation (WSC) provides simulation technology for the power industry throughout the world including business partners in Russia, China, South Africa, and Qatar among others. WSC, headquartered in Frederick, Maryland, is a global simulation and services company. Founded in 1995, WSC has be on a steady growth trajectory due to the quality and efficiency of its products and its flexible team-oriented approach for serving its customers. WSC has maintained is success by diversifying its software and technology for nuclear, fossil, hydro, renewable, and desalinization plants. In that same spirit of diversification, WSC is now developing simulation software for students and academics. WSC has already developed two types of academic simulation software: a glass top simulation hardware for in-class instruction and 3KEYSTUDENT software, a web-based platform for long distance learning. To market its technology to universities, WSC has partnered with American University's Multinational Enterprises practicum to examine the market demand for simulation software in academia to better cater their products to the needs of students and educators. In coordination with WSC, the American University team has conducted extensive market research to explore the demand for simulation software in universities. This report aims to provide practical recommendations to WSC as it continues to expand into the academic market. The American University team developed and conducted a research survey which was sent to 180 universities across the United States to identify and analyze the demand for the simulation software in the academic setting. Of the 180 surveys, the team received 30 responses which provided useful and insightful thoughts and statistics on simulation software. A few critical findings are summarized below: 68% of professors currently use some type of simulation software Top 3 Student Software: MATLAB, Solidworks Simulation, and ANSYS Primary obstacles to purchasing simulation software 1. Amount of time require for training instructors and students 2. Initial and ongoing cost 64% of second round contacts were from technical or community colleges Once the surveys were collected the team contacted professors who were interested in simulation software to gather additional information about the type of software academics are seeking. The team conducted additional outreach to a smaller sample of international universities and high schools to explore potential demand for simulation software in markets other than domestic colleges and universities. In conclusion, the practicum team feels strongly that WSC should continue to pursue the academic demand for 3KEYSTUDENT, as there is a strong demand for affordable and widely applicable simulation software. The team proposes the following recommendations: Creation of an Off-the-shelf Demo On-Site Visits Finalization of a Price Point Marketing Considerations 2 Project Overview Western Services Corporation has partnered with American University’s Issues for Multinational Enterprises practicum to promote and facilitate business development opportunities for their academic and training simulators. Through collaboration with the American University team, WSC determined the most effective way to achieve this objective would be through examination and analysis of the market for simulation software similar to 3KEYSTUDENT and 3KEY Intelligent Tutoring Service (3KEYITS) at universities and community colleges in the United States. With an understanding of the project objective, the American University practicum consultants gathered the necessary data and performed the data analysis and market research to make a comprehensive overview of the simulation software environment and needs of educators in the United States. WSC has an attractive simulation software package for educators. 3KEYITS provides an authentic simulation experience for students with is glass top simulator. The web-based software, 3KEYSTUDENT, provides students with a platform where they can receive simulator and lesson plan content through long distance learning. Professors are now able to reach larger audiences of students with 3KEYSTUDENT in ways that would not have been possible before. Lesson plans include model configurations, initial conditions, scenarios, event triggers, HMI screens, sound and/or video files. Training modes range from tell-all mentor mode to life-like test mode. 3 Research Methodology WSC outlined their desire for feedback and simulation software preferences from university and college professors to help them structure and sculpt their 3KEYSTUDENT and 3KEYITS product to help ensure product competitiveness in the academic market. The consulting team from American University developed a contact list of university educators and created and sent a comprehensive survey using Qualtrics online survey software and insight platform. The survey was intended to get an overview from professors about their current software and their software preferences generally. The team then analyzed the data collected and followed up by interviewing educators that showed interest in expanding on their experience with simulation software. Per guidance of WSC contacts, the initial step to developing a contact list was researching mechanical engineering programs across the United States. Through this research the team identified resources and academic programs through the Nuclear Energy Institute (NEI) a non-governmental organization whose mission has been to support the development and use of nuclear energy technology before Congress, the White House and executive branch agencies. The NEI supplies input to federal regulators, state policy forums, while providing a unified industry voice on the importance of nuclear energy. One area of NEI’s work that was useful for this project was their resources on Nuclear Energy and Education Programs. NEI has identified American university and college programs that emphasize on nuclear technology education. This list of nearly 100 programs provided an initial foundation for the survey outreach. The team utilized the program information to identify a point of contact at each program listed by the NEI. The point of contact was typically the 4 department chair or the program coordinator, someone believed to understand the types of simulation software used throughout their program. Additionally, the team identified the Accreditation Board for Engineering and Technology (ABET), a non-profit and non-governmental accrediting agency for academic programs concentrated in applied science, computing, engineering, and engineering technology. ABET is an accreditor in the United States certified by the Council for Higher Education Accreditation. ABET supplied a list of an additional 97 community college mechanical engineering programs that had attained accreditation through ABET. Their resources also supplied a point of contact within each program. Once the team organized their resources from NEI and ABET and identified a point of contact within each program, the contacts were sent personal emails explaining our research objective, an invitation to fill out the survey, and the survey link. Scope of Outreach While working with the clients at Western Services Corporation, our team determined that the best way to optimize the time during the project would be to conduct a survey of universities across the United States in order to thoroughly examine and determine the market for 3KEYSTUDENT and 3KEYITS. With an understanding that surveys are frequently overlooked or ignored entirely, our goal was to make it as short and direct as possible to help maximize the number of responses. This section will detail the results of the survey, analyze the data from the surveys, and discuss next steps for turning this outreach and marketing project into a business development opportunity for Western Services Corporation. 5 As discussed in the previous section, we reached out to more than 180 universities and community colleges with various applicable science programs primarily in energy and engineering. We determined the best contact at each of these institutions, which was usually the dean or chair of the department or the program director for the schools’ energy or engineering program. Of the 180 surveys sent to universities and community colleges, 30 of the professors responded and of those respondents 68 percent currently use some type of simulation software. Figure 1.1 depicts how professors indicated they are currently using some type of simulation software. Sixty-eight percent of professors stated that they use various types of simulation software among them the most common software were MATLAB, Solidworks Simulation, and ANSYS. Other software listed included Mathcad, Mathematica, PSCAD, PowerWorld, FLUENT, RELAP, MCNP, MCNPX, OVERFLOW, FUN3D, ABAQUS, Q-Track Radiation Simulation, Fortran, Creo, Altair Hyperworks, LS-Dyna, GSE Generic PWR, MultiSim as well as internally developed software and various applications in electrical and electronics programs. Once we gathered and reviewed the responses about the type of software these universities and community colleges use, we did some additional research to better understand these software packages, their offerings, and if they are competitors to the WSC 3KEYSTUDENT and 3KEYITS software offerings. 6 First, we found that all of the top three software, MATLAB, Solidworks Simulation, and ANSYS, had distinct student software packages. MATLAB being the most expansive software had various packages depending on the requirements. Solidworks Simulation, which was mentioned by several professors, had a detailed product explanation for the CAD teaching tool. This tool includes the software which includes premium Software, Simulation Premium, Motion, Flow Simulation, Plastics, and Sustainability simulations as well as a full curriculum and interactive courseware. Their software is 3D and they have “extensive interactive courseware projects.” Due to the popularity of this project and seemingly all-inclusive package, Solidworks Simulation provides a detailed example of a successful educational simulation software that will provide useful insights to be discussed later in the marketing section. Second, we found that it was very easy to identify what software on their website was intended for students, which software was intended for educators, and which software they sold commercially. These findings helped us to get a better understanding of how to best demonstrate to the public that WSC has student and educator software that is distinct from their commercial software. We will discuss this further in the marketing section. In the survey, when asked what the professors liked most about their current simulation software, many professors stated that they appreciated the ease of use, accuracy of results and the realism that simulations lend to teaching and training. Additionally, professors noted that they like the versatility, functionality and the ability to provide “distance learners with interactive lab experiences.”1 We believe that understanding how the professors perceive their current software is very important and useful to WSC as they evaluate their own software because outlines the type of software functionality and user interface they should strive to achieve. 1 Devine, Tom. Simulation Software Research Survey. Question 6. Thomas Edison State College. 7 Although many professors had great things to say about their current simulation software, they also had some suggested improvements including: quality of the user interface, expanding the range of capabilities to include specifically nuclear engineering technology, and providing manuals to help improve ease of use. These responses were useful for several reasons. First, it shows the importance of having a user friendly interface and providing manuals and/or teaching materials like curriculums as an important indicator of success and likability of a software. Additionally, these responses demonstrate the demand for nuclear power plant technology from multiple educational institutions. Particularly, Tom Devine of Thomas Edison State College stated that they are, “Seeking more in other area(s) of technology, such as nuclear engineering technology.”2 When asked if they preferred 2D or 3D simulation software, half of the professors stated they had no preference, 30 percent preferred 3D software and 20 percent preferred 2D. Similarly, the professors were split on their preference between an in-class lab experience (44 percent) and a software students would access via an Internet portal (56 percent). These findings show that Western Services Corporation’s current student software, 3KEYSTUDENT and 3KEYITS, meet the demands of many professors even without further developing the software into 3D. In an attempt to determine the market for simulation software overall, we asked professors what they believe to be the obstacles or challenges to introducing simulation software to a classroom. As we expected the two main concerns by professors were the steep learning curve for software and/or the amount of time required for training instructors and students and initial and ongoing cost. We anticipated these being the primary concerns of professors but we wanted to verify our assumptions to help us better understand a pricing scheme for WSC’s 2 Devine, Tom. Simulation Software Research Survey. Question 7. Thomas Edison State College. 8 products. With an understanding of pricing concerns we conducted additional research to determine the prices of the three main software programs discussed earlier. MATLAB: Mathworks MATLAB license costs $500.00 annually for educators with 58 toolbox options that can be added, each for $200.00 to $500.00. Students are able to purchase the software individually, which is offered as MATLAB Student and only includes the basic software ($50.00) or MATLAB and Simulink Student Suite ($99.00) which “MATLAB, Simulink, Control System Toolbox, Simulink Control Design, Image Processing Toolbox, Optimization Toolbox, Signal Processing Toolbox, DSP System Toolbox, Statistics and Machine Learning Toolbox, Symbolic Math Toolbox, Data Acquisition Toolbox and Instrument Control Toolbox.”3 Both packages offer students 55 additional toolbox items, each for $29.00. The toolbox items for both educators and students include options like: Robotics System Toolbox, SimMechanics, SimPowerSystems, and SimHydraulics.4 SolidWorks Simulation: The SolidWorks Student Edition package costs approximately $149.95 and includes all of the same features of the CAD teaching tool discussed above. 5 Additionally, one commercial license costs $3995 not including an annual subscription service to cover technical support and upgrades at $1295 per year. ANSYS: The quoted prices below are for local network licenses for the products contained in the ANSYS Academic HF product bundle which includes ANSYS HFSS, ANSYS Q3D Extractor, Designer, Nexxim and ANSYS SIwave technologies. This bundle is “suitable for 3 "Individual License Options." MathWorks Products: How to Buy. N.p., n.d. Web. 13 Apr. 2015. Ibid. 5 "MCAD Student Edition Software | SOLIDWORKS." Dassault Systems | SOLIDWORKS. N.p., n.d. Web. 13 Apr. 2015. 4 9 high-performance RF, microwave, millimeter-wave device simulation and signal integrity (SI) applications.”6 The prices are as follows: ANSYS HFSS: $39,050.70 ANSYS Q3D Extractor: $18,286.13 Designer: $32,665.67 Nexxim: $73,386.30 ANSYS SIwave: $46,236.69 The prices listed for ANSYS software may vary when they are “bundled” for the academic package but demonstrate the wide range of costs for simulation software. Overall the values for the three, most popular software provide valuable insight about the type of costs universities and community colleges endure to get simulation software. Of the total respondents, 55 percent responded that they were willing to be contacted again and only 45 percent responded that they were not willing to be contacted a second time. Of the 55 percent that responded positively, 64 percent were from technical universities or community colleges and 36 percent were from private or state universities. The schools who were responded positively to being contacted again were Missouri University, Duke University, Thomas Edison State College (2 professors), Lakeland Community College, Aiken Community College, State Technical College of Missouri, Vermont Technical College, Augusta Technical College, and Western Kentucky Community and Technical College. Of all the universities and colleges that responded positively, 55 percent were interested in nuclear technology simulations. Figure 1.2 demonstrates the interest in various types of simulation software. 6 "Ansys - Federal Acquisition Service." Federal Acquisition Service Authorized Information Technology Schedule Price List GS-35F-0639N (n.d.): n. pag. 14 Feb. 2014. Web. 13 Apr. 2015. 10 Overall, nuclear power plant simulators garnered the most interest with 55 percent of total respondents showing interest in nuclear power plant simulation. The second most popular power plant simulator was hydro-power plants with 32 percent with fossil power fuel plants, simple cycle plants, process plants, renewable energy/grid and pipeline all tied with 23 percent of respondents interested. Second Round Interview Approach After collecting and analyzing the survey results, we coordinated with WSC to determine the next steps for contacting the most detailed responders that indicated they would be willing to discuss simulation software more in-depth. We pursued a few initial “second round interviews” using semi-structured methodology in order to maximize the feedback and insight from the professors about their thoughts and experiences with simulation software in the academic environment. From here we strategized the best transition from a general survey on simulation technology as American University students collecting data to a more formal status as consultants for Western Services Corporation. We decided that the best transition would be to 11 conduct the second round interview as students but to inform the contacts that we were working with WSC to help develop their product for the needs of the academic market. The goal of the interviews was to help determine market “best practices” and overall demand for the WSC products in academia. By the end of the project, the team, in conjunction with the client conducted one second round interview, which proved to be very insightful. The team along with WSC Director of Business Development, Majid Mirshah, interviewed Dr. Ralph Esposito. Dr. Esposito is a Professor and Department Chair at Vermont Technical College in Electrical and Electromechanical Engineering Technology. In his survey response, Dr. Esposito indicated that he is currently using National Instrument’s Multisim for his simulation exercises. He identified the software’s strengths as its ability to mimic real life and allow for changing variables; however, the component models it uses could use some upgrading. Dr. Esposito kept the conversation brief. He explained that Vermont Technical College almost exclusively buys its software from National Instrument (NI). Any new software purchase would have to then be at a competitive price point to what NI is offering. Through the interview, Dr. Esposito expressed a keen interest in software that would simulate renewable energy and grid systems. He was open to being contacted again and definitely showed interest in exploring a 3KEYSTUDENT demo of grid simulations. Dr. Esposito did reinforce the fact that price point was the ultimate deciding factor. If WSC were able to offer 3KEYSTUDENT renewable energy software at a reasonable (compared to Nation Instrument) price, Vermont Technical College would be an important potential client. 12 Additional Outreach: International Schools With the global demand of energy increasing, the concern for climate change, and dependence on fossil fuels from overseas, the global market demand for nuclear energy is growing. The American University consulting team thought it would be useful to extend our research and see how international schools would respond to the survey. We used the 2014 QS World University Rankings system to identify the top ten engineering schools in the world while attempting to target multiple regions throughout the world. We then sent the survey to an identified point of contact at each school. In Asia we sent the survey to professors at the National University of Singapore, Nanyang Technological University in Singapore, the Indian Institute of Technology and the National Taiwan University. We also contacted schools in Australia and New Zealand, including the University of Melbourne and University of Sydney. Additionally, we expanded our regional outreach to Europe because of their strong engineering programs and the consistent nuclear power use throughout Europe. We contacted the University of Cambridge in England, RheinischWestfälische Technische Hochschule Aachen in Germany, KTH Royal Institute of Technology in Sweden, and Ecole Polytechnique Fédérale de Lausanne in France. We received a response from Professor Anders Eriksson of KTH Royal Institute of Technology who described that he uses multiple different types of simulation software including MATLAB, Mathematica, Abaqus, and Comsol. He was primarily interested in simulation software for pipeline systems and hydro-power plants. We provided the international outreach to WSC to demonstrate an additional perspective and market for WSC to consider when marketing its 3KEYSTUDENT and 3KEYITS software. Particularly with the growing demand for nuclear 13 energy abroad, there will be a large demand for power plant simulation at the technical training and university level. Additional Outreach: High Schools With data collected from college professors across the country, we decided to also explore the demand for simulation software in high schools. We sent the research survey to ten public high schools in the Howard County School System in Maryland. The rationale behind this choice was that Howard County has recently launched a new Science, Technology, Engineering, and Math (STEM) education initiative, which has increased potential funding mechanisms for science teachers in the classroom. At Oakland Mills High School, a new Early College Program is being launched next year that “will enable 11th grade students, with an interest in science and math, to begin taking college classes to be offered at Oakland Mills and then in 12th grade, to enroll in courses at Howard Community College”7 With this increased attention on STEM throughout Howard County, we decided this would be an ideal case study for exploring simulation market demand. Within a week’s time span, we received one completed survey back from Michael Sivell who is a science teacher at Hammond High School. He currently uses PhET a software created by the University of Colorado Boulder, which provides free online physics, chemistry, biology and earth science simulation software. He identified that he primarily uses the software for teaching and lab simulations. His preference for the software lies in its ability to help students conceptualize concepts and allow students to change variables. He had no preference with regard to a 2D or 3D interface, but did prefer something that allowed students to access it via an Internet 7 Ames, Blair. "Oakland Mills High to Offer Early College Program." Baltimoresun.com. Baltimore Sun, 07 Jan. 2015. Web. 14 portal. In utilizing simulation software in the classroom, the main obstacle he identified was: “too many bells and whistles can take away from focusing on one or two concepts the simulation is trying to investigate.”8 He suggested that he would be most interested in Nuclear Power Plant, Fossil Power Fuel Plant, and Hydro-Power Plan simulations. Finally, he is open to being contacted again, which opens the door for future contact with Western Services Corporation. In considering future outreach to high schools, WSC may have the upper hand with regard to other competitors. As Mr. Sivell identified, at the high school level the bare minimum is required in terms of simulation needs: something simple and user-friendly that allows students to account for changing variables. If WSC is able to tailor its 3KEY software to meet these needs and at an affordable price point, high schools are an important potential client to consider as WSC expands into the academic sector. Marketing Design Strategy While analyzing the results of our surveys we had the opportunity to learn about WSC’s main competitors and their marketing strategy. After completing some additional research on the most popular simulation software as well as looking into published research on branding and marketing strategy we were able to get a better understanding about the best way to market 3KeySoftware. In this section we will briefly review a few critical insights we have gained. First, and most importantly we think it is critical to package 3KEYSTUDENT and 3KEYITS into a distinct student or academic package. Software like SolidWorks and MATLAB both have distinct academic packages that are thoroughly outlined on their website with breakdowns of what their packages include. Although one can find the 3KEYSTUDENT and 3KEYITS products fairly easily on the WSC website, we believe it is important to have an 8 Sivell, Michael. Simulation Software Research Survey. Hammond High School. 15 academic package rather than individual products including potentially a student-software specific logo. In addition to defining a specific academic package, MATLAB and SolidWorks both distinctly outline packages for students and educators which will become an important decision for WSC to make when marketing WSC student products. Additionally, the academic package page should outline the types of simulation the products can provide, the extent of the curriculums or lesson plans, and the languages the software comes in. As discussed in the data analysis section, some simulation software include curriculums and lesson plans which will be an important consideration for WSC as they continue to develop their software. Looking at the way MATLAB organizes its products could be a beneficial step for WSC when creating a distinct student software; specifically considering adopting the method of “toolbox” items that can be purchased as add-ons to the base software for an additional price. Additionally, we believe it is important for WSC to develop a reputation in the academic field by utilizing its current academic customers and partners testimonials for the WSC product. WSC should get customer feedback from its current academic customers and use that feedback to help structure or re-structure 3KEYITS and 3KEYSTUDENT to meet the needs of students and faculty. Publishing quotes or excerpts from current customers would be a good way of demonstrating current usage and satisfaction with WSC products. Concluding Recommendations Western Services Corporation has demonstrated throughout its rich history that they are a resilient company. Through the 2008 financial crisis and continued uncertainty in the international economic system, they have remained at the forefront in the simulation software 16 field. This report has explored the market demand for Western Services Corporation’s simulation software in the academic arena and has revealed several key areas for potential growth. Professors are keenly aware of the financial obstacles in obtaining new software for the classroom. If WSC is able to provide a product that is at a competitive price point, there is a high likelihood that professors would be interested in purchasing it. Many schools, as Professor Esposito reflects, are relying on one primary company for all of their simulation and broader technology needs. In the case of Vermont Technical College, National Instrument is this go-to company. It is unlikely that WSC will be able to replace this company entirely; however, the expansion of engineering programs to include renewable energy and hydro power plant classes has created a new, unmet need for simulation software specifically catered to those fields. This is where Western Services Company could fill the void and serve alongside the other academic technology companies, such as National Instrument and MATLAB, while building its reputation in the academic market. With regards to next steps, we feel strongly that WSC should continue to pursue the academic demand for 3KEYSTUDENT and 3KEYITS, as there is a strong demand for affordable and widely applicable simulation software. In concluding this report, we propose the following recommendations: Creation of an Off-the-shelf Demo – To entice instructors to engage with 3KEY student, we suggest the development of a user-friendly demo that could be sent electronically to the survey respondents who indicated they were open to being contacted again. On-Site Visits – Visits to the instructors who were open to additional contact would offer the WSC staff a chance to elicit more in-depth insight into what professors really need in the classroom. 17 Finalization of a Price Point – With the creation of an off-the-shelf product, a firm understanding of the price point will prove essential in attempting to engage with instructors. The first question many respondents asked was on affordability. Marketing Considerations – Highlight a distinct student product in all advertising mediums, including the website. With a distinct logo and branding, this product could stand on its own and attract the academic crowd. Overall this project has proved incredibly fruitful in terms of our academic and professional growth. It is our hope that the recommendations we have proposed will help to prepare Western Services Corporation as they begin their expansion into the academic market. With a demonstrated high quality product, we believe that the transition will prove incredibly beneficial and help to facilitate the continued relevance of 3KEY software in the simulation sector. 18 Works Cited Ames, Blair. "Oakland Mills High to Offer Early College Program." Baltimoresun.com. Baltimore Sun, 07 Jan. 2015. Web. Ansys - Federal Acquisition Service." Federal Acquisition Service Authorized Information Technology Schedule Price List GS-35F-0639N (n.d.): n. pag. 14 Feb. 2014. Web. 13 Apr. 2015. Devine, Tom. Simulation Software Research Survey. Question 7. Thomas Edison State College. "Individual License Options." MathWorks Products: How to Buy. N.p., n.d. Web. 13 Apr. 2015. "MCAD Student Edition Software | SOLIDWORKS." Dassault Systems | SOLIDWORKS. N.p., n.d. Web. 13 Apr. 2015. Sivell, Michael. Simulation Software Research Survey. Hammond High School. 19 Appendix Respondents Open to Being Contacted Again: Name Institution and Position Anders Erikksson Celia Reese Earl Dowell Gary Nevels Professor, KTH Royal Institute of Technology Professor & Chair (ME), Duke University State Technical College of Missouri Currently using simulation? Interested in using simulation? Yes Pgm Coord. & Instructor, W. Kentucky Community & Technical College No Yes No N/A Yes N/A Yes What simulation? MatLab, Mathematica, Abaqus, and Comsol. N/A N/A What do you use it for? Teaching & Research N/A OVERFLOW, FUN3D, ANSYS, ABAQUS, internally developed software Teaching, Research, and Lab Simulations Pros about the software? Improvements? User-friendly according to my logic N/A Capability and Reliability N/A In some cases: stability (not releasing semiready features) N/A N/A 2D vs. 3D Interface? In-class lab experience vs. internet portal Obstacles 2D No Preference (1) greater accuracy in terms of physical modeling and (2) reduced computational costs through condensation of the computational model, e.g. what we call "reduced order modeling". No Preference Internet portal In-class lab Internet portal In-class Technical stability; keeping close to reality Didn’t answer. The degree to which it simulates reality What types of power plant simulation? Which courses? Pipeline and HydroPower Plant Nuclear, Fossil, Process, and Hydro-Power Reliability and simplicity while still showing the essential computational concepts are the primary characteristics we seek for classroom use. Hydro-Power Plant All that I teach Process TechEquipment, Operation, Systems, and Instrumentation Most ME courses Nuclear, Fossil, Combined, and Process Operations, Instrumentation and Control, Radiation Protection Name Institution and Position Hirram R. Reppert Associate Professor & Chair Nuc. Engineering, J, David Deal Instructor, Aiken Technical College Mariesa Crow Professor, Missouri University of S&T Michael Sivell Hammond High School; Science N/A 3D 20 Lakeland CC Teacher Currently using simulation? No Yes Yes Yes Interested in using simulation? Yes N/A N/A N/A What simulation? N/A Q-Track Radiation Simulation MATLAB, PSCAD, and PowerWorld PhET (University of Colorado) What do you use it for? N/A Teaching, Training, and Lab simulations Teaching and Researching Teaching and Lab SImulations Pros about the software? N/A The realism it lends to the teaching/ training/ mock-up environment Accuracy of results, ease of use Improvements? N/A Add a third dimension Make it faster Helps students conceptualize concepts and allows students to change variables Not answered 2D vs. 3D Interface? 3D 3D 2D No preference In-class lab experience vs. internet portal In-class In-class Online portal Online portal Obstacles Training of instructors, initial costs and ongoing costs Building a scenario around the availability of the simulation and then having technical difficulties Steep learning curve for software What types of power plant simulation? Nuclear Power Plant and Hydro-Power Nuclear Power Plant Renewable Energy & Grid; Grid Too many bells and whistles can take away from focusing on one or two concepts the simulation is trying to investigate. Nuclear, Fossil, and Hydro-Power Which courses? Nuclear classes, mechanical, fluid courses, and electrical courses Not answered Reactor Systems and Components Power courses Any science class It has to be affordable – the current software is cost prohibitive for a small school Not answered Not answered Ralph Esposito Richard Coe Robert Collins Tom Devine Professor and Chair, Vermont Technical Assistant Dean, Applied Science and Tech – Department Head Nuclear Engineering Thomas Edison State College Comments Name Institution and Position 21 College Currently using simulation? Yes Thomas Edison State College No Technology, Augusta Technical College Yes Yes Interested in using simulation? N/A Yes N/A NA What simulation? MultiSim N/A GSE Generic PWR What do you use it for? Teaching, Training, and Lab Simulations N/A Teaching Various application in electrical and electronics programs Lab simulations Pros about the software? It mimics real life and allows changing variables with ease. N/A Too early to tell Improvements? Improve component models N/A Too early to tell 2D vs. 3D Interface? 2D 2D 3D Provide adult distance learners with interactive lab experiences Seeking more in other areas of technology, such as nuclear engineering technology No preference In-class lab experience vs. internet portal In-Class Lab Experience Internet Portal In-Class Lab Online portal Obstacles Students having laptops with appropriate software Funding Competing interests for establishing the appropriate network environment Our learners are in 50 States and 70 countries so online simulation is ideal it is used in natural science courses, electrical, and electronic. Looking to expand applications. What types of power plant simulation? Renewable Energy & Grid Nuclear Nuclear Power Plant Nuclear, Fossil, Combined, Renewable Energy, Pipeline, and Grid Which courses? Most electronic courses Nuclear Engineering Technology Courses Basis Reactor Theory; Components Comments Simulation allows exploring response to change in variables which may not be otherwise easily Not answered Not answered Programs: Nuclear ET, Electronic Systems ET, electrical Tech. and energy systems tech. Added simulations initially in natural sciences as lab kits several years ago. Shifted to online simulations for 22 implemented. ABET design of Electronics program, Some were applied to other programs with desire for more in future, All must be online accessible. 23