Career Services SPRING 2014 STUDENT NEWSLETTER Northampton Community College New Inter nship Office How can you impress an employer if you have limited work experience? Dumb Things Said by Candidates in Job Interviews Can we wrap this up quickly? I have someplace I have to go. What is your company’s policy on Monday absences? My old boss was a monster and it’s really scarred me emotionally. If I get an offer, how long do I have before I take the drug test? Excerpts from CNN & CareerBuilder Consider an internship. Career Services now has a new Internship Office to help current students find non-credit internships in their field of interest. An internship is an on-the-job learning experience in a work setting related to your interests, career aspirations, or major. It is a structured and supervised experience where you learn about the demands of a particular profession. You become more marketable as employers assume you will transition better from college to the professional world. An internship is evidence of your abilities. It provides the opportunity to refine skills you’ve learned in college and learn new skills in a professional environment. An internship gives you the chance to experience a career field that interests you and you know little about. It’s a handson way to determine if this is the best career or major for you. This is your chance to improve your self confidence by gaining practical experience—and improve your resume by adding concrete professional experience that employers seek. provide leads on other workplaces that might be hiring. For more information or to access this service, call Career Services at 610-861-5344 to make an appointment with our Internship Manager. With a successful internship, you develop references and professional contacts who can Inside this issue: Why Should I Hire You? 2 Follow Unexpected Opportunities 2 Interview Follow Up 3 Calendar of Events 4 About Us 4 Professional Behavior 4 Transfer rable Skills: From Here to There When someone advises you to include your transferrable skills on your resume, what are they talking about? Transferrable skills are those that can be used in any occupation or setting. Are you transitioning from college to your first job? Or changing careers? There are skills you’ve learned in your courses or in your past jobs that transfer to your future work environment. These are skills that all employers value. Here are just a few. Communication. This skill group includes writing, verbal, listening, and even communication with social media. Companies value employees who can make presentations confidently to groups, write proposals or instructions, research and analyze information, and relate information successfully to coworkers. Remember that your body language and professional dress also communicate a message to employers and coworkers. Critical thinking. Problem solving is valued by most em(Continued on page 3) CAREER SERVICES Why Should I Hire You? When an employer asks this question in an interview, she is really asking what skills and experience you have that would make you the best fit for this position. tice so you can confidently state them to the employer. Relate these qualities to the open position, providing examples of how you’ve used your skills in previous positions. the challenges that may face someone in this position. Go a step further and show how your particular qualities will resolve problems and overcome those challenges. You want your response to be brief, but strong. To prepare for this question, look at the job requirements listed in the ad. Next, make a list of the qualities you have that fit these requirements. Demonstrate your understanding of the job’s responsibilities and requirements by relating them to your skills and education. Include the transferrable skills you developed in classes, internships, and work situations. Tie it all together for a potential employer. The employer already believes you are qualified or you would not be interviewing with them. Illustrate your understanding of Connect your skills to the job requirements and give the employer good reason to offer you the position. Now select one or two specific qualities from this list and prac- Follow Unexpecte d Oppor tunities “Being open to new ideas, following your interests, or acting on unplanned opportunities may help you build a successful career.” PAGE 2 Career decisions are not always a result of deliberate and logical strategies. Planned happenstance is the idea that being open to new ideas, following your interests, or acting on unplanned opportunities may help you build a successful career. Be flexible. Be open to new opportunities, even if they don’t quite match your ideal career. Sometimes these opportunities turn out to be wonderful experiences. Be positive. Assume good things will happen if you accept unexpected invitations, attend networking events, and try new activities. Wonder how you can, rather than listing reasons why you can’t. Follow your curiosity. If something looks interesting to you, see where it takes you. Explore. Take a class, read a book, talk to someone with experience in the field. Take action. Pursue your interests here at NCC. Join a club. Find a cause to champion. You may find a new career direction within your major by refining your skills and getting involved. Recognize opportunities. When something produces an unexpected outcome, don’t assume you are off track. Ask yourself if this could be an opportunity in disguise. Be ready and open to chance meetings and conversations. Take calculated risks. We don’t mean the “walking a highwire across Niagra Falls” kind of risk. We mean take a risk and ask someone you don’t know about the work that they do. You might discover more about your career options by gathering information from differing points of view. Developing your career is an ongoing process. Discover your interests and pursue any opportunity that will allow those interests to evolve. Be prepared for the unexpected by having your resume ready, your response to the “tell me about yourself” question well rehearsed and refined, and by keeping your mind open to opportunities. Those opportunities may not be exactly what you were looking for, but if you’re willing to take a chance you might be pleasantly surprised where they take you. SPRING 2014 Inter view Follow -Up Ok, so you think you nailed the job interview. You thoroughly prepared: researched the company, dressed professionally, and practiced interviewing with NCC’s Career Services. The employer seemed impressed, indicated enthusiasm for your background, and told you, “I’ll be in touch soon.” Fast forward a week and you haven’t heard a word back from the employer. So what do you do now? Can you follow up with the employer without seeming desperate or looking like a pest? The answer is definitely, YES! Here are three tips to help. 1.Ask the employer about the hiring timeline at the conclusion of the interview. Some companies move at a snail’s pace when it comes to hiring decisions. If you have an idea of what happens next, you are less likely to become frustrated with the process. If the employer indicated that she will be in touch in a week and nine days have passed, feel free to touch base and remind her of the timetable she gave you. 2.Write that Thank You Note ASAP! Thank-you notes matter: They give you a terrific opportunity to follow-up with the decision-maker right away. Tailor the thank you to each individual you’ve met in the interview process. A generic “stock” thank you note will not set you apart from the other candidates! The thank you note also gives you the opportunity to reaffirm interest in the position. NCC’s Career Ser- vices recommends a typed or hand-written thank you note. A thank you email may not cut it. (Could land in the spam folder!) 3.Ask if you can connect via LinkedIn after the interview. LinkedIn n provides you with the opportunity to develop a professional relationship with the employer. It is perfectly acceptable and beneficial to connect on LinkedIn, it keeps you in the loop. Unlike Facebook, LinkedIn is the social media sight dedicated to providing professional networking avenues. Happy follow-up! It is an important part of the interview process. Your goal as a job candidate is to stay on top of the employer’s mind. “Can you follow up with the employer without seeming desperate or looking like a pest? Definitely, YES!” Transfer rable Skills (Continued from page 1) ployers. Critical thinking is a systematic way of looking at a problem, discovering the cause, creating solutions, and evaluating the results of those solutions. Teamwork. Working smoothly and respectfully with others who have different backgrounds, areas of expertise, and responsibilities keeps a team working as a productive unit. (Yes, this is the reason many of your courses require you to work on group projects and presentations.) Teamwork requires cooperation, thinking about the goals of the team, and keeping your commitments. Technical. In addition to the skills required for a specific technical career, employers expect knowledge of all computer and internet based applications. It’s important to keep updated on new technology, newer versions of existing programs like MS Office, as well as any technology and software programs that are specific to your industry. The best way to keep your transferrable skills fresh? Use them. Regularly. If you don’t currently have a job where you can do that, find an internship or volunteer opportunity where you can use those transferrable skills before you lose them. Transferrable skills are those you carry with you to any setting or job. PAGE 3 Calendar of Events—Spring 2014 Emerging Student Leaders: Career Fairs Career Workshops The 13th Annual Lehigh Valley Collegiate Career Expo - Wed. Feb 26, 12 noon to 4:30 PM. Holiday Inn Conference Center, Fogelsville. Interview Dos & Don’ts (Presentation by Northwestern Mutual) Tues, Mar 11 from 11 AM to 12:15 PM. Professional Seminars Bethlehem Campus Unsure About Your College Major? Thurs, April 10, 5 PM to 7 PM. College Center 333. Repeated on Thurs, May 1, 5 PM to 7 PM. College Center 333. Writing Dynamic Resumes and Cover Letters, Thurs, March 6, 11 AM to 12:15 PM, College Center, 190. Health Careers Job Fair, Bethlehem Campus, Mon, Mar 10 from 10 AM to 2 PM. Spartan Center, Gym C. Spring Career Fair, Monroe Campus, Wed, April 9, 10 AM to 2 PM, Community Room. Looking for a job? Hospitality Job Fair, Bethlehem Campus, Mon, April 14 from 11 AM to 3 PM. Alumni Hall, 130 A-D College Central Network is our online job database, available exclusively to NCC students and alumni. Spring Career & Internship Fair, Bethlehem Campus, Wed, April 23, 10 AM to 2 PM, Spartan Center, Gym C. www.collegecentral.com/ northampton Professional Behavior -Beg in Now Your professional behavior in the workplace is key to your future success, whether in a temporary part time job or your first job out of college. It can affect your ability to keep your job and to advance your career. So what can you do to conduct yourself as a professional in the workplace? Dress appropriately. Wear the style of clothing that is the norm for your type of position. Observe co-workers and follow company dress policy. Always be neat and clean. Be on time. Arriving late for work or meetings gives the impression that you don’t care. It can also be disrespectful to your co-workers. Own up to your mistakes. Don’t blame others. Correct your mistakes and learn not to repeat them. Check your attitude. Leave your bad attitude outside the workplace door. When things need to be changed, do what you can to facilitate change. Offer to help co-workers. Share your knowledge or offer an extra pair of hands when needed. One person’s success reflects well on everyone. Watch your language. No swearing at all. It makes you appear to have a limited vocabulary and is unprofessional. Are You LinkedIn? (& other social media), Thurs, March 13, 11 AM to 12:15 PM, College Center 364 Preparing for Interviews, Thurs, March 27, 11 AM to 12:15 PM, College Center 190. About Us Bethlehem Campus—College Center, 348 610-861-5344 Monroe Campus—Student Services Area, 570-620-9221 Online—www.northampton.edu/careers careers@northampton.edu Karen Veres, Director Jennifer Napierkowski, Assistant Director Nina Rehrig, Career Development Specialist Rosaan Barker, Perkins Placement Support Specialist Robert Colletta, Student Success Specialist Janice Kenyatta, Internship Manager Lynn Fischer, Office Manager Fran Maiatico, Secretary