Career Services FALL 2015 STUDENT NEWSLETTER Professional Edge Certificate Program Orientations —Bethlehem Campus— September 3 11 AM to 12 noon & 5 PM to 6 PM College Center 333 —Monroe Campus— September 17 11 AM to 12 noon in Kapp 205 & 4 PM to 5 PM Keystone 233 Attend a session for more information on this flexible program to help you be competitive in your job search. Networking Basics You Need to Know The most useful tool you have for your job search is the willingness to network and to build connections with others. through friends of friends. Anyone might be a valuable contact, even if they don’t work directly in your career field. Networking is the single most effective way to find a job. Although it can seem intimidating to many people, everyone is capable of networking. Networking is information gathering. You are not asking for a job. Connect with people in social organizations and volunteer groups. Members of recreational sports teams or people that volunteer in the same organization have information and contacts to share. You’ll have some things in common already because you’re there for similar reasons. So how do you begin? Reach out to your existing network. You have a network of friends and family members to help you expand your connections. Be careful not to eliminate anyone from your network when you are looking for new connections. A majority of job referrals are made Join a professional group for your career field. Attend meetings, read the group’s newsletter, volunteer at the registration table during their conference. You’ll meet everyone as they arrive. Connect through social media like Twitter or LinkedIn to expand your network and keep in touch with established connections. You can follow companies of interest on Twitter and send a Tweet directly to them. Many companies have LinkedIn pages and you can research key people within a company. Joining a professional group within LinkedIn can also give you (continued on page 4) Inside this issue: Tips for Video Conferencing Inte r views Business Email Etiquette 2 Whether Skype, or Zoom, or Google+ Hangout, video interviews need to be taken seriously. More employers are using video chat software as a screening tool or to save company time and money. Tips for Connecting on LinkedIn 2 Remember the Thank You Note 3 Calendar of Events 4 A video interview takes much more preparation than an in person interview. In addition to preparing for the interview, you’ll need to practice with the technology. Being prepared can make a positive impression on the employer, but neglecting the most simple details will make you seem unprepared. When the employer schedules the interview, be sure you know what method they will use. Your first step is to download the software and create a user account. Conduct a test to determine and troubleshoot any problems (continued on page 3) CAREER SERVICES Tips for Connecting on L inkedIn Want to connect with others and build your network on LinkedIn? Try these tips. For starters, avoid using the generic message provided. Which would you rather respond to—”I’d like to add you to my professional network on LinkedIn” or a request that is personalized and has meaning? To connect with someone in a professional manner, say something about your reason for wanting to connect. Be open and honest about your reasons for wanting to include them in your network. If you want to work for their company, tell them. (But don’t ask for a job!) Open communication will produce more insight about their company. If you’ve met them in person, remind them where and when. Show them what you have in common to strengthen your request. Are you interested in the same career field? Do you have mutual connections in common? Have you noticed an article by them or about them and you want to learn more? Keep your invitation short and personalized. Show respect for others and the respect will be returned. After connecting with others, share articles of interest, experiences and information. If an opportunity presents itself, offer to help. We all benefit from the experience of others. Business Email Etiquette “How well you use email when contacting employers can show them how professional you are—or aren’t.” Do you know how to be professional in an email? Good email etiquette is an essential tool whether you are searching for a job or already working. How well you use email when contacting employers can show them how professional you are—or aren’t. If you normally message people in a format where grammar and spelling are not important, you’ll need to quickly adapt to a more professional style of email communication. You have the perfect opportunity to practice on your professors and make a good impression on them, too. Here are some tips for writing a good business email. Include a clear subject line like Meeting date change. It often determines when the recipient will read it. PAGE 2 Limit the use of Reply All. Don’t use it unless everyone needs to know your response. Use a professional greeting in your email, not hey. Hi or hello is fine, or use the person’s name. If you work for a company, use your company email address. (Unless you are applying for a job at another company. If so, use an email address that doesn’t belong to your current employer.) When searching for a job and emailing with employers, use an email address that conveys your name to the employer. It should be easily identified by the recipient. Avoid cute and personal email addresses. No babydoll@gmail.com or cowboy27@yahoo.com. Be careful of humor. Without facial expressions or tone of voice, humor can sometimes get lost in an email. Something that you perceive as funny when spoken can be perceived as in- sulting when written in an email. Don’t discuss confidential information in an email. It can be sent on to others who would not otherwise have access to that information. No abbreviations or emoticons. LOL (laugh out loud) and IDK (I don’t know) are not professional. Save those for texting with friends. Proofread before you send. Does it look professional, is it clear in its meaning, and is it free from spelling errors, typos, and emoticons? And did you list the correct recipients in your address line? Yes? Then click and send with confidence. Email Career Services at careers@northampton.edu if you want a resume review or have a quick career question. FALL 2015 Video Inter views (continued from page 1) in advance. Technical problems may still occur, but how you handle them will be of interest to the employer. And preparing may help you calmly resolve technical issues. Important: if you have trouble hearing the employer, don’t assume they can’t hear you ranting about the glitch in the audio. Next, consider how you’ll position your camera. Your face should be nicely framed, with the lower edge of the frame falling in the upper part of your chest. The top of the frame should be a hand’s width above your head. Check the lighting. Your face should be visible, but not too bright or dark. Adjust the room lighting or reposition lamps as necessary. What will the employer see behind you? Create a professional looking space that won’t detract from the conversation. A bed and night stand, an open door, or a basket of laundry on the sofa in the background are not professional. Turn off your cell phone ringer during the interview and eliminate the chance for other household noises—crying children, barking dogs, and clothes dryer alarm can be distracting. Test the microphone. Is there an echo or static? Resolve that before your interview date. Now, what to wear? Dress as you would for an in person interview. Don’t be tempted to dress up only above the waist. If you need to stand up, you don’t want jeans or shorts to ruin your professional appearance. Avoid large plaids and prints which may be overwhelming on the screen. Too much white may glare on the employers screen and not represent you well. Add a pastel color instead of white, or wear a dark jacket to cut down on glare. A bright red can sometimes cause color bleed and may not be your best choice. Jewelry should be understated, as for any job interview. Test your clothing and jewelry—as well as your background—by conducting a test video chat with a friend. Be aware of your body language. Sit up straight and make eye contact. You may want to look at the monitor, but to make eye contact you’ll need to look at the camera. Remember the transmission delay. There may be a half second delay, so allow brief pauses after an interviewer’s comments so you don’t interrupt. Avoid too much body motion, especially your hands. It may cause jumping or blurring in the video and is distracting to an interviewer. Practice with the technology before your interview. “Technical problems may still occur, but how you handle them will be of interest to the employer.“ Prepare for success by doing employer research, practicing your responses to questions, and preparing the technology. Remember the Thank You Note Sending a thank you note after an interview can improve your chances of success. A hand written note, an email, or a typed note and envelope are all acceptable. Email is the best option if the employer needs to make a hiring decision quickly. If you interviewed with a panel of people, send a customized email to each individual. Send- ing the same email to everyone shows a lack of effort on your part. Include information in the thank you note that will reinforce your skills and experience that relate to the position. Cover information you wanted to discuss at the interview and forgot to mention. Keep the message brief—one or two short paragraphs. Proof read carefully. It’s an additional example of your business communication skills. Add further value by including an article that relates to your discussion. Have the note on the way within 24 hours. The sooner the better. It can only improve your chances. Have a thank you note on the way within 24 hours. PAGE 3 Calendar of Events Career Services Kick Offs Bethlehem-Sept 2, 10:30 AM to 12:30 PM. Laub Lounge. Monroe-Sept 16, 10:30 AM to 12:30 PM Pocono Hall Fall Job Fairs Bethlehem-Oct 21, 10 AM to 2 PM Laub Lounge/CC220 Monroe-Oct 27, 10 AM to 2 PM. Pocono Hall Study Skills Marathons Bethlehem-Sept 9, 10 AM to 12 noon, Student Life Zone. Monroe-Sept 9, 11 AM to 1 PM, Pocono Hall Professional Edge Certificate Info Session/Orientations Bethlehem-Sept 3, 11 AM to 12 noon, and at 5 PM to 6 PM, College Center 333 Monroe-Sept 17, 11 AM to 12 noon, Kapp 205 and 4 PM to 5 PM in Keystone 233 Resume Labs Bethlehem-Sept 22, 11 AM to 12 noon and 5 PM to 6 PM. College Center 333 Monroe-Sept 24, 11 AM to 12 noon, Kapp 205; 4 PM to 5 PM Keystone 233 LinkedIn Labs Bethlehem-Oct 20, 11 AM to 12 noon and 5 PM to 6 PM. College Center 333 Monroe-Oct 22, 11 AM to 12 noon, Kapp 205 and 4 PM to 5 PM, Keystone 233 Mock Interview Mania Bethlehem-Nov 19, 11 AM to 1 PM and Dec 1, 3:30 PM to 5 PM Student Life Zone Monroe-Nov 10, 11 AM to 1 PM, Pocono 108 Cover Letter Labs Bethlehem, Dec 8, 11 AM to 12 noon and 5 PM to 6 PM College Center, 333 Monroe-Dec 10, 11 AM to 12 noon, Kapp 205 and 4 PM to 5 PM, Keystone 233 Pizza with a Professional, Bethlehem Nov 12, 11 AM to 12:15 PM. Alumni Hall A-D. These are some of the events we have planned. All upcoming events will be announced on social media, our website, and on flyers on campus. Follow us for updates and additional workshops. —Professional Edge Certificate— What will make you stand out from the competition in your job search? Our Professional Edge Certificate Program can help give you that edge. It’s flexible, so start when you can. More info at careers@northampton.edu or 610-861-5344. Orientation/info session schedule on page 1. Networking Basics (continued from page 1) membership in the same group as those key personnel. Build relationships by asking others questions about their careers and offering to help others connect to what they need. Networking is not only about how others can help you. Show an interest in what other people have to say instead of focusing only on your needs. Ask questions to engage someone you are meeting for the first time. How did you get started in your career? Would you choose the same career path if you had to do it all over again? What do you like most about your job? What challenges do you face? Listen to their responses and have a conversation based on something that interests the both of you. Remember to keep in touch with your contacts, either in person or online with short messages and articles that may be of interest to them. Prepare and practice your introduction. It should be a clear, concise, and specific statement that describes you, your strengths, what you are seeking, and what you have to offer in under 30 seconds. Practice it until you are comfortable talking about yourself and it sounds natural. The networking event. Arrive early when there are less people in the room. It may be easier to begin a conversation. Try standing near the door to mingle with others as they arrive. Final tips. Avoid being selective when building your network. Everyone has something to add. Thank you notes go a long way in building relationships—whether for recommendations, interviews, or an article you received. Avoid being selective when building your network. Everyone has something to add.