Please Contact: Emma Denny Please email: emma.denny@north-norfolk.gov.uk Please Direct Dial on: 01263 516010 5th December 2012 A meeting of the Cabinet of North Norfolk District Council will be held in the Council Chamber at the Council Offices, Holt Road, Cromer on Thursday 13th December 2012 at 2.00 p.m. At the discretion of the Chairman, a short break will be taken after the meeting has been running for approximately one and a half hours. Coffee will be available in the staff restaurant at 9.30 a.m. and at the break. Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516047, Email: democraticservices@north-norfolk.gov.uk Sheila Oxtoby Chief Executive To: Mr T FitzPatrick, Mrs A Fitch-Tillett, Mr T Ivory, Mr J Lee, Mr W Northam, Mr R Oliver All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. MINUTES (Page 1) To approve, as a correct record, the minutes of the meeting of the Cabinet held on 12 November 2012. 3. PUBLIC QUESTIONS To receive questions from the public, if any. 4. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 5. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 6. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION (Page 9) To consider matters referred to the Cabinet (whether by the Overview and Scrutiny Committee or by the Council) for reconsideration by the Cabinet in accordance with the provisions within the Overview and Scrutiny Procedure Rules or the Budget and Policy Framework Procedure Rules. At the meeting of the Overview and Scrutiny Committee held on 21 November 2012, following consideration of a call-in of Item 15, Cabinet 12 November, North Walsham Dual Sports Centre by Councillor P W Moore, the following recommendations were made to Cabinet: DRAFT MINUTE 91: URGENT BUSINESS CALL-IN CABINET 12 NOVEMBER ITEM 15 NORTH WALSHAM DUAL USE SPORTS CENTRE RESOLVED That Cabinet be recommended: 1. To review all three Dual Use Sports Centres simultaneously , so that a comprehensive total package of revised costs and prices can be brought forward for consideration as part of the Council’s budget setting process. Resolution 5 should state ‘that negotiations and variations to the dual use agreements with Cromer Academy and Stalham High School will be conducted simultaneously with those relating to North Walsham High School’ 2. That Resolution 2 should be amended to read: ‘that the Council enters into negotiations with the school(s) with a view to securing a new or varied agreement(s). That officers should be authorised to vary the agreement(s) or if necessary negotiate a new agreement(s) If the officers are not successful the matter will be referred back to Cabinet for resolution’. A copy of the full draft minute from the Overview and Scrutiny Committee meeting is attached at page 9. Additional documents relating to the call-in are available from Democratic Services on request. 7. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE To consider any reports from the Overview and Scrutiny Committee, which may be presented by the Chairman of the Overview and Scrutiny Committee, and determination of any appropriate course of action on the issues so raised for report back to that committee. 8. COUNCIL TAX SUPPORT WORKING PARTY (page 12) To receive the minutes of the Council Tax Support Working Party held on 24 October 2012 9. PLANNING POLICY AND BUILT HERITAGE WORKING PARTY (page 17) To receive the minutes of the meeting of the Policy and Built Heritage Working Party held on 12 November 2012. The following recommendation has been made to Cabinet: RESOLVED That Cabinet be recommended to apply the approach outlined in the following table to the re-use of rural buildings as dwellings in response to the National Planning Policy Framework: Good quality* buildings within HO9 zones – No change to adopted policy Conversion of vacant Allow conversion/re-use for No change to HO9 – residential and buildings in existing residential purposes conversion only allowed for good uses to dwelling(s) quality buildings, where the economic value of existing uses has been considered (adequacy of provision test) and a contribution is made towards affordable housing where viable. Good quality* buildings of merit outside HO9 zones – amended position in light of NPPF Conversion of a Allow conversion to Apply HO9 criteria 3-5 (scale of disused and redundant residential development, building quality, and building to dwelling(s) affordable housing requirements) Seeking lifting of Allow lifting of restriction – Apply HO9 criteria 4 and 5 (scale holiday restrictions to where in non-commercial of development and affordable allow full residential holiday use/second home housing requirements) occupancy. use. All Listed Buildings irrespective of location Allow residential where it Apply HO9 criteria 3-5 (scale of constitutes optimum viable development, building quality and use (Optimum viable use affordable housing requirements). being the optimum use for the building rather than a financial viability test) *the building is worthy of retention due to its appearance, historic, architectural or landscape value (HO9 criterion 2) 10. PROPOSED DESIGNATION OF LOCAL DEVELOPMENT ORDER ON LAND AT EGMERE TO ACCOMMODATE ONSHORE SUPPORT FACILITIES RELATED TO OFFSHORE WIND ENERGY DEVELOPMENTS OFF THE NORTH NORFOLK COAST (page 21) (Appendix 1 – p.25) (Appendix 2 – p.26) (Appendix 3 – p.27) Summary: This report proposes the designation of approximately 30 hectares of land at Egmere for future development in support of offshore wind energy developments off the North Norfolk coast through the use of Local Development Order powers. This would directly support the Council’s Corporate Plan objectives of seeking to attract new jobs and investment associated with offshore wind energy developments to the district. Conclusions: The report identifies an area of land at Egmere on the B1105 road to the south of Wells-next-the-Sea which it is felt could accommodate new investment associated with offshore wind energy developments where a simplified planning regime could operate through approving a Local Development Order. Recommendations: Cabinet is recommended to:1. Note the contents of the report and accompanying documents as they relate to the proposed designation of a Local Development Order for 30 hectares of land at Egmere, so as to accommodate new job-creating investment in support of offshore wind energy schemes off the North Norfolk coast. 2. Authorises officers to undertake formal consultation on the proposed Local Development Order with statutory bodies and consultees, local Town and Parish Councils, the business community and general public during January and February of 2013. 3. Requests that at the end of the consultation process a further report is presented for consideration / endorsement by Cabinet before seeking approval of the Local Development Order from the Secretary of State. 11. Cabinet member(s): Ward(s) affected Cllr Tom FitzPatrick, Cllr Rhodri Oliver Primarily Walsingham, with some impact on the Priory ward Contact Officer, telephone number, and e-mail: Steve Blatch, Corporate Director 01263 516232 Steve.blatch@north-norfolk.gov.uk 2012/13 REVISED BUDGET (page 35) (Appendix A – p.48) (Appendix B– p.49) (Appendix C – p.75) (Appendix D – p.89) (Appendix E – p.91) Summary: The base budget for 2012/13 was approved by Full Council on 22 February 2012. The budget was updated as part of the 2011/12 final accounts report for the carry forward of funding from the year end process. The budget has continued to be monitored throughout the year to date and reported to Members accordingly. This report now presents for approval the 2012/13 revised budgets for revenue and capital. Options considered: Not reporting the revised budget – recommending a revised budget during the year provides an opportunity to critically review all budgets and to ensure spend and income budgets reflect current service plans and objectives. Due to the significant budget movements in the year in particular the service restructurings following the management restructure and the outcome of the pay and grading review, this thorough review during the year provides a mechanism to ensure the reported budget is accurate and enables meaningful budget monitoring for the remainder of the year. Conclusions: The revised budget shows a small underspend of £1,398 for the current financial year and will be transferred to the general reserve in the year. Recommendations: That Members agree and recommend to Full Council: 1) The revised revenue budget for 2012/13; 2) The revised transfers to and from reserves as detailed within Appendix D; 3) A transfer of £1,398 to the general reserve; 4) The revised capital programme and associated financing as included at Appendix E including the additional sum of £37,084 be made available to fund refurbishment works to the Rocket House, to include the full renewal and upgrade of the lift system and £21,000 for the replacement scanner and printer for the Planning service, both to be funded from capital receipts. 5) The scale of fees and charges from 1 April 2013 included at Appendix C. 6) That delegated authority for setting the fees and charges for waste be given to Corporate Director, Head of Environmental Health, Head of Finance and relevant Cabinet Portfolio Members. 12. Reasons for Recommendations: To agree a revised budget for the current financial year. Cabinet Member Wards affected Contact Officer telephone number and email: Wyndham Northam All Karen Sly 01263 516243 Karen.sly@north-norfolk.gov.uk HOUSING ALLOCATIONS SCHEME Summary: (page 100) (Appendix F – p. 106) (Appendix G – p.125) The Council has reviewed its Allocations Scheme to reflect the changes in legislation introduced by the Localism Act and statutory instruments. The changes ensure that the Council’s Allocation Scheme complies with all statutory requirements whilst also ensuring that it maximises the number of affordable dwellings which will be occupied by households with connections to towns and villages in North Norfolk. The new Allocations Scheme will be delivered through the Your Choice Your Home scheme which is a partnership between the Council and 8 Housing Associations. Once adopted, the new Allocation Scheme will be used to allocate properties from April 2013. Options considered: Conclusions: 1. Do nothing. This option was discounted as this would mean the Council’s Allocations Scheme was not in accordance with legislation and did not meet members’ aspirations for how affordable housing is allocated. 2. Review the allocation policy. This option was adopted as it ensures the Council’s new Allocations Scheme reflects changes in legislation on the operation of housing registers. It also ensures that member’s aspirations that the number of affordable dwellings which are allocated to households with connections to towns and villages in North Norfolk is maximised. The Localism Act has introduced changes to the operation of housing registers. The Council’s Allocations Scheme has therefore been amended to reflect the changes and also to meet member aspirations. The proposed new Allocations Scheme has created 3 housing registers and includes both qualifying and non-qualifying criteria and introduces a new 2 Stage Approach to allocations which will seek to maximise the number of properties allocated to households who have connections to towns and villages in North Norfolk. The proposed new allocation scheme has been subject to wide consultation and now requires adoption by the Council. Once adopted the new Allocations Scheme is expected to go live in April 2013 following an implementation period. Recommendations: Cabinet recommend the adoption of the Housing Allocations Scheme to Full Council. 13. Reasons for Recommendations: To ensure that the Council’s Allocations Scheme reflects the legislative and regulatory requirements for housing registers following a change in these requirements. Cabinet Member: Wards affected Contact Officer telephone number and email: Trevor Ivory All Nicola Turner 01263 516222 Nicola.turner@north-norfolk.gov.uk EMPTY HOMES PILOT (page 128) (*Exempt Appendix 1- p.171) * The exempt appendix is not for publication by virtue of paragraph 2 of Part I of Schedule 12A (as amended) of the Local Government Act 1972 Summary: In October 2011 Cabinet received a Report on Empty Homes as classified on the Council Tax Register and resolved to establish an Empty Homes Pilot Project to identify a way forward in dealing with the issue of long term empty homes in the District. This report reviews the Empty Homes Project and its outcomes. Options considered: Conclusions: N/A The outcomes achieved through the Pilot Project to date are as follows; • • • • • • • • Recommendations: The appearance of the properties/gardens has been enhanced by the use of the statutory notice procedures. Where building condition impacted negatively on adjoining properties, this has been remedied Debts owed to the Council have been recovered from the property owner through the use of the charging order procedure. One property has been sold and the Council Tax status changed as a result and one is currently under repair. A record of intervention has been developed that would support an application for a Compulsory Purchase Order on the properties as required. Learning from pilot will be used in implementation of new Empty Homes Policy. The pilot has shown that the willingness of the Council to use CPO powers and the use of other enforcement powers to improve the appearance and condition of the empty homes has achieved results, although in one case further action is required to ensure improvements in property condition are maintained. This process of enforcement action as the Council prepares the CPO case will continue. The learning from the pilot will be used to ensure that the new Empty Homes Policy will be able to deliver a reduction in the number of empty homes and the ability to use a range of enforcement powers including the enforced sale procedure and where appropriate and effective CPO powers. (1) That all required enforcement action on empty homes be directed through the Enforcement Board. (2) That £200,000 is ringfenced to support bringing back into use properties through the use of enforcement methods including enforced sale and CPO powers. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) ODPM Circular 06/2004 Compulsory Purchase and the Crichel Down Rules ODPM Empty Property : Unlocking the Potential Cabinet Member: Wards affected Contact Officers telephone number and email: Trevor Ivory All Nicola Turner & Emma Duncan 01263 516222./516045 Nicola.turner@north-norfolk.gov.uk emma.duncan@north-norfolk.gov.uk 14. EMPTY HOMES POLICY 2012/15 Summary: Options considered: Conclusions: (page 135) (Policy Document – p.139) The Council is committed to reducing the number of empty homes. The Empty Homes Policy provides a policy context for work to bring empty homes in North Norfolk back into use, the Policy: • Sets out why empty homes should be brought back into use • Details the Empty Homes Procedure and the approaches which will be used to bring empty properties back into use, including what advice and support will be offered and when and what types of enforcement action can be used. 1. Do nothing. This option was discounted as empty homes are a wasted resource and reduction of the number of empty homes is a priority for the Council. 2. Develop Empty Homes Policy. This option was adopted as it will demonstrate the Council’s commitment to reducing the number of empty homes and set out a clear methodology for the Council’s work in reducing the number of empty homes which is available to officers, members and members of the public including owners of empty homes. At July 2012 there were 887 properties across North Norfolk which had been empty for at least 6 months, many have been empty for longer. Empty Homes represent a wasted resource and can have a negative impact on the local neighbourhood. Reducing the number of empty homes across the district is an action within the Annual Action Plan for 2012-13. The Empty Homes Policy provides a clear methodology for the Council’s approach to bringing empty homes back into use. The Empty Homes Policy is supported by the Housing Enforcement Policy and forthcoming Housing Renewal Policy. Recommendations: Cabinet recommend the adoption of the Empty Homes Policy 2012-15 to Full Council. Reasons for Recommendations: To adopt the Empty Homes Policy which sets out the Council’s approach to bringing empty homes back into use, what support and advice will be provided to owners of empty homes and when enforcement action will be taken. Cabinet Member(s) Wards affected: Contact Officer : telephone number and email: Cllr Trevor Ivory All Karen Hill 01263 516183 Karen.hill@north-norfolk.gov.uk 15. NORTH WALSHAM RETAIL DEMAND AND CAPACITY STUDY (page 146) Summary: This report outlines the findings of the North Walsham Retail Demand and Capacity Study and its implications for the town. Options considered: The proposals resulting from the recommendations in the retail study present a possible way forward to achieve the overall objectives for the future of North Walsham town centre. Failure to investigate these further and follow up with the appropriate action would amount to a possible missed opportunity, with potentially dire consequences for future investment in the vitality and viability of the town centre. The only realistic alternative at present is to develop an alternative scenario (which would require new evidence to be sought); or to do nothing. Conclusions: Undertaking the further investigations necessary in pursuit of the recommendations of the retail report will be complementary to the objectives of the Corporate Plan and AAP. The property consultants are already in place in anticipation of this kind of work. Their findings will provide the Council with the opportunity to make informed decisions about the future strategy for North Walsham, and the use of NNDC’s own assets. Recommendations: It is recommended that the Council, through its property consultants (as appropriate), investigates the opportunities to provide investment and development which will support the overall vitality and viability of North Walsham Town Centre and that any relevant actions or interventions are brought to Cabinet at the appropriate time for decision. Reasons for Recommendations: To provide the information necessary to make decisions about future investment and development in North Walsham LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) North Walsham Retail and Leisure Demand, Capacity and Feasibility Study – SPA (http://www.northnorfolk.org/community/8373.asp) Cabinet Member(s) Wards affected: Contact Officer : telephone number and email: Cllr T Ivory Cllr W Northam North Walsham Wards Robert Young 01263 516162 Robert.young@north-norfolk.gov.uk 16. STREET NAMING AND NUMBERING FEES (page 151) Summary: This report considers the level of fees to be introduced into the Street Naming and Numbering Service. Conclusions: The provision and maintenance of accurate address data is central to many Council and external services. The Council has invested in IT and has established efficient practices to ensure that it meets it’s obligations under the Mapping Services Agreement. The fees outlined in this report will contribute towards recovering part of the costs of providing the service. Recommendations: 1. That the charges outlined in Table A are adopted on the 1st of January 2013 and reviewed thereafter on an annual basis. 2. That the charges outlined are implemented on 1st April 2013 Cabinet Member(s) Wards affected Contact Officer : telephone number and email: 17. Cllr Rhodri Oliver All Rachel Parkin 01263 516013 Rachel.parkin@north-norfolk.gov.uk CROMER COUNCIL OFFICE IMPROVEMENTS (page 154) Summary This paper brings together the business case for office improvements which will improve customer service and at the same time provide a financial saving for the Council Conclusions The three areas of work detailed, if approved, will allow efficiencies to be realised through better use of staff and buildings resource. In addition, they will support the change agenda required to deliver the Council’s Corporate Plan and will significantly improve customer interaction with the Council. Recommendations 1. To delegate authority to officers, in conjunction with the Portfolio Members for Resources and Customer Services, to procure the necessary building works, along with any professional input required in respect of the customer services improvement works. 2. That £31,500 is allocated from the Restructuring and Invest to Save earmarked reserve to fund the removal of the Annexe and associated works 3. To authorise officers to obtain the necessary quotes and/or tenders to ensure the safe removal of the annexe building and the reinstatement of the facilities currently contained therein. Reasons for Recommendations: To ensure that the works are carried out by an appropriate contractor procured within the framework provided by the Council’s Financial Standing Orders Cabinet Member(s) Contact Officer : telephone number and email: 18. Cllr Tom FitzPatrick, Cllr Rhodri Oliver Nick Baker 01263 516221 nick.baker@north-norfolk.gov.uk EXCLUSION OF PRESS AND PUBLIC To pass the following resolution: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following item of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraphs _ of Part I of Schedule 12A (as amended) to the Act.” Agenda Item 2__ CABINET Minutes of the meeting of the Cabinet held on Monday 12 November 2012 at the Council Offices, Holt Road, Cromer at 10.00am. Members Present: Mrs A Fitch-Tillett Mr T FitzPatrick Mr T Ivory Mr K Johnson (Chairman) Mr J Lee Mr W Northam Mr R Oliver Also attending: Mrs A Claussen-Reynolds Ms V Gay Mrs P Grove-Jones Mr P High Mr N Lloyd Ms B Palmer Mr E Seward Mr R Shepherd Mr B Smith Mr N Smith Mr D Young Officers in Attendance: Also in Attendance: 61. The Chief Executive, the Head of Finance, the Technical Accountant, the Estates and Valuation Manager, the Policy & performance Management Officer, the Coast and Community Partnerships Manager and the Sports and Leisure Services Manager The press APOLOGIES FOR ABSENCE None received 62. MINUTES The Minutes of the meeting held on 15 October 2012 were confirmed as a correct record and signed by the Chairman. 63. PUBLIC QUESTIONS None received 64. ITEMS OF URGENT BUSINESS The Leader informed Members that there was one item of urgent business. A request had been received from Holt Chamber of Trade asking the Council to consider the introduction of concessionary parking in the run-up to Christmas. The Chamber of Trade was encouraging traders to open on Sunday during December. Cabinet had discussed the request and it was proposed that 3 hours free parking was introduced on the 4 Sundays prior to Christmas. It was hoped that this would encourage local businesses to open on these Sundays and that residents would then shop locally. Mr T FitzPatrick, Portfolio Holder for Economic Development explained that 3 hours was considered to be a reasonable amount of time as it gave plenty of time for shoppers Cabinet 1 1 12 November 2012 to access local stores but did not provide enough time for people to park and then catch the train to Norwich. In response to a question from Mrs P Grove-Jones, he confirmed that the proposal would apply to all Council car parks across the District. 65. DECLARATIONS OF INTEREST None 66. COUNCIL TAX SUPPORT WORKING PARTY Mr G Jones, a former member of the Council Tax Support Working Party had made a request to amend the minutes of the meeting held on 15 August 2012. The Leader invited Mr W Northam, Chairman of the Working Party to comment on the amendment. He said that the minutes had been approved at the last meeting on 24th October. He explained that the proposal that Mr G Jones referred to in his amendment had not been dismissed as alleged but that they had agreed to defer consideration of it until after the consultation. Mr R Oliver and Mrs A ClaussenReynolds, members of the Council Tax Working Party agreed. RESOLVED that the minutes of the meeting of the Council Tax Support Working Party held on 15th August 2012 be received. 67. PLANNING POLICY AND BUILT HERITAGE WORKING PARTY Mr R Oliver, Portfolio Holder for Planning proposed that all the recommendations, except for Minute 24, Recommendation 5 be adopted. He proposed that recommendation 5 ‘ That a further report on potential buildings to be added to the Local List for Cromer be prepared’ be deferred until the peer review of the planning service had been completed. RESOLVED that The minutes of the meeting of the Planning Policy and Built Heritage Working Party held on 8th October 2012 be received and the following recommendations contained therein adopted as follows: MINUTE 24: CROMER CONSERVATION AREA MANAGEMENT PLAN 1. 2. 3. 4. To adopt the Cromer Conservation Area Management Plan for statutory planning purposes and for it to be a ‘material consideration’ in the planning process. To adopt the proposed boundary changes as recommended in the draft Appraisal document, with the exception of the former railhead (Morrison’s car park) and area around the Old Chapel, which should be retained within the Conservation Area, and that the resultant changes be publicised in accordance with the Planning (Listed Buildings & Conservation Areas) Act 1990. To endorse the preparation of a further report relating to the introduction of Article 4 Directions as and where necessary. That the buildings identified for Local Listing be formally recognised and recorded. To defer the following recommendation: Cabinet 2 2 12 November 2012 5. That a further report on potential buildings to be added to the Local List for Cromer be prepared MINUTE 25: WALSINGHAM CONSERVATION AREA APPRAISAL AND MANAGEMENT PROPOSALS 1. 2. 68. To approve the Draft Walsingham Conservation Area Character Appraisal and Management Proposals for public consultation purposes. That following consultation, the amended Walsingham Conservation Area Character Appraisal and Management Proposals be brought back to the Working Party for consideration and subsequent adoption by Cabinet. FINANCIAL STRATEGY 2013-14 Mr W Northam introduced this item. He explained that the report presented the current financial forecast for the period 2013/14 to 2015/16 and provided a summary of the key issues facing the Council in relation to Local Government finance. The current forecast presented a funding gap for the next 3 years of up to £1.7 million. Estimates had been made on the level of future funding, although there was still a great deal of uncertainty on the level of grant reductions that local authorities would be facing. Mr W Northam outlined three key areas that could have significant financial implications for the Council: 1. 2. 3. Changes to the financing of local government as the formula grant arrangements are dismantled The imminent introduction of a localised council tax support scheme The introduction of council tax reforms – which would give authorities new flexibilities on the level of discounts on second homes and empty dwellings Mr W Northam concluded by stating that the Strategy highlighted the necessity that the efficiency savings and adjustments identified in the various workstreams needed to be fully delivered. Members discussed the Financial Strategy: a) Ms V Gay sought clarification on the rules for vacant dwellings. The Chief Executive explained that currently vacant dwellings were exempt from council tax for 6 months. This would no longer be statutory and billing authorities would be allowed to charge up to 100% for such dwellings from day one. b) Mr E Seward commented that the real financial challenges for the Council were likely to occur the year after next. Mr W Northam agreed. He said that 2015-16 would be very difficult for the Council financially. c) Ms V Gay asked if the Council had made representations to central government regarding the challenges facing rural councils. The Leader replied that concerns had been raised with the local MP and central government. He added that he had mentioned the unfair impact of the localisation of council tax support on North Norfolk at a recent meeting at Downing Street. In response to a further question from Ms V Gay regarding whether a response had been received from Keith Simpson MP on the impact of council tax support, he said that he had not seen one. Mrs A Claussen-Reynolds confirmed that she had seen a letter from Keith Simpson on this matter. The Chief Executive reminded members that the Council were members of SPARSE (Spending Power Analysis for Rural Councils) and they were working with other local authorities on producing evidential work around the rural premium. She added that the £196,000 indicative sum from the Cabinet 3 3 12 November 2012 £100m transitional grant for council tax support had not been included within the Financial Strategy. It was proposed by Mr W Northam, seconded by Mr R Oliver and RESOLVED To note: 1) the current financial forecast for the period 2013/14 to 2015/16; 2) the current capital programme and capital funding forecasts; 3) the revised reserves statement as included at Appendix C to the report. Reason for the Decision: To ensure that Members are updated with the current financial position of the authority as further work on the detailed budget for 2013/14 is completed over the coming months. 69. HALF YEARLY TREASURY MANAGEMENT REPORT FOR 2012/13 Mr W Northam introduced this item. He explained that in compliance with the CIPFA Code of Practice, the report provided information on the Treasury Management activities undertaken in the first six months of 2012/13. None of the Prudential Indicators had been breached and a prudent approach had been taken in relation to investment activity with priority being given to security and liquidity over yield. Mr W Northam thanked the Technical Accountant for his hard work and support during the year. It was proposed by Mr W Northam, seconded by Mr R Oliver and RECOMMENDED to Full Council That the Half Yearly Treasury Management Report for 2012/13 be approved. Reasons for the decision: The recommendation was made in compliance with the CIPFA Code. 70. BUDGET MONITORING REPORT 2012/13 – PERIOD 6 Mr W Northam introduced this item. He explained that the report summarised the budget monitoring position for the revenue account and capital programme to the end of September 2012. The overall position at the end of period 6 showed a forecast underspend of £23,552 for the current financial year on the revenue account. Mr W Northam thanked the Head of Finance for her support and hard work throughout the year. Members discussed the report: 1. Ms V Gay sought further information on the removal of the budget for community transport. She was particularly concerned about the future of this budget. The Chief Executive said that it had been funded by the Big Society Fund for the current year, from second homes income. This funding was for one year only and the intention was to wait for the outcome of a review of community transport Cabinet 4 4 12 November 2012 schemes which was being undertaken by a small working party which would report back to the Overview and Scrutiny Committee. The Chairman of the Overview and Scrutiny Committee added that it was important that the working party met as soon as possible. He added that Broadland District Council had recommended that funding for community transport should be ring-fenced. 2. Mr D Young commented on the amount of £30,000 net received for car parking penalty notices. He asked what the gross figure was and how it compared to previous years. The Head of Finance agreed to respond in writing. Mr W Northam added that the car parking contract with Borough Council of Kings Lynn and West Norfolk began in September 2010 – under the previous administration and would run for 5 years. It was proposed by Mr W Northam, seconded by Mr R Oliver and RESOLVED 1. To note the contents of the report and the current budget monitoring position 2. That new homes bonus of £40,000 be used to fund a Community Infrastructure Levy (CIL) Planning Policy Officer as outlined at section 2.3 of the report. Reasons for the decision: To update Members on the current budget monitoring position for the Council and approve additional capital budget as outlined in the report. 71. COMMUNITY ASSET TRANSFER POLICY Mr R Oliver introduced this item. He explained that following a consultation period on the draft policy and feedback from the Overview and Scrutiny Committee, an amended version had been reported to the Asset Management Board (AMB) and the Overview and Scrutiny Committee in September 2012. It was now being returned to Cabinet for approval to recommend the matter to Full Council for adoption. Members discussed the report: Mr D Young queried why unincorporated associations which were not registered as charities were excluded from longer leases. Mr T Ivory said that it was a legal issue. The assets of an unincorporated association belonged to its members. In the case of a charity, if it was dissolved then the assets would not revert to individual members as charitable law would apply. A shorter lease for unincorporated charities would ensure that the asset could quickly revert to the Council. It was proposed by Mr R Oliver, seconded by Mr T Ivory and RECOMMENDED TO FULL COUNCIL that Council adopts the Community Asset Transfer Policy. Reasons for the decision: To provide the Council with a clear framework and procedural guide to assist in it achieving a Corporate Plan ambition. Cabinet 5 5 12 November 2012 72. PERFORMANCE MANAGEMENT – DELIVERY OF ANNUAL ACTION PLAN 2012/13 QUARTER 2 The Leader introduced this item. He said that the report provided a mid-year review of the progress in delivering the Annual Action Plan 2012-13. He explained that the delivery of the Annual Action Plan was progressing well and that areas of concern were outlined within the report and details were given where action was being taken. Members discussed the report: 1. Ms V Gay asked why no loans or grants had been provided under the Coastal Pathfinder scheme as they had been made available to 90 businesses which had signed to the Pathfinder Business Advice project. The Portfolio Holder for coastal issues, Mrs A Fitch-Tillett said that some applications had been processed by the Norfolk Community Foundation (NCF) but the take-up was disappointing. From January 2013 the loans would become available to all businesses across the district so it was anticipated that the number of applications would increase. The Chief Executive added that the scheme would be reviewed to find out why it had not been attractive initially, particularly as take-up for the business health check was so popular. 2. Ms V Gay requested further information about £2.4m of funding which had been secured from the Local Economic Partnership Growing Places Fund for infrastructure investment at a site in North Walsham. She was interested in whether the funding was a loan and if so, what the terms were.. Mr S Blatch, Corporate Director, said that the New Anglia Partnership, with Suffolk County Council in the lead, had taken over from the previous Local Enterprise Partnership and no formal guidance had been issued regarding the terms of loans. A meeting was scheduled for the following week with Hopkins Homes and representatives from the LEP. Further consideration would need to be given as to whether the Council’s Planning Policy team should lead on the development brief. It was anticipated that a full report would be presented in January 2013. In answer to a further question from Ms V Gay on why an additional meeting was required, the Chief Executive said that the £2.4m loan was an incentive to bring the scheme forward and the meeting with the LEP was to explore ways to draw down the funding more quickly. It was important that the criteria to access the fund were discussed and that the scheme was attractive to potential partners. Ms V Gay requested that local members should be included in any future discussions. Mr E Seward agreed and asked that Hopkins Homes was made aware that the site was an eyesore within the town. 3. Mr E Seward commented on the schedule of stalled sites that was mentioned within the report. He requested that given the large number of such sites in North Walsham, that the schedule should be shared with Members. He also pointed out that there were very few developments in the district where s106 agreements had been secured. The Leader said that an agreement had recently been signed with Victory Housing Trust for a development on a brownfield site in North Walsham. It was proposed by Mr K Johnson, seconded by Mr W Northam and RESOLVED 1. to note the contents of the report 2. that the rate of take-up of new designated employment land (indicator J005) be reported on an annual basis instead of quarterly as originally agreed at Cabinet in May 2012. Cabinet 6 6 12 November 2012 73. NORTH WALSHAM DUAL USE SPORTS CENTRE Mr J Lee introduced the report. He explained that there had been a long-drawn out process in getting to this stage but he felt that there was now a way forward for the Dual Use Sports Centre (DUSC) in North Walsham and that the proposals would provide better value for money for the Council as they would only pay the school the additional costs incurred in having the school buildings open for community use. He said that the proposed improvement to the facilities, including the provision of a multiuse games area (MUGA) were an exciting opportunity for the town. He concluded by saying that the contracts for all the dual use sports centres were signed in 1986 and had not been reviewed since. Things had changed considerably in the intervening years and there was a need to review the leases for all three sports centres. Members discussed the proposals: a) Mr N Lloyd, local member for North Walsham North said that the proposals had upset many people in the town and that a lot of trust had been lost, which could make subsequent negotiations difficult. He added that the voluntary management committee had worked in partnership with the school for 25 years and had always exceeded their targets. He asked whether he could propose amendments to the recommendations. The Leader said that only Cabinet Members could do this but he agreed that Mr N Lloyd could outline his proposals. Mr N Lloyd said that North Walsham DUSC was one of three and should not be singled out. Any proposals should include all three sports centres and they should be considered together. If they were treated on an equal basis then there could be lower charges in the first year. He queried what would happen if the Council served notice on the school to end the current Dual Use Agreement and suggested that it would be preferable to give officers the power to vary the agreement rather than serve notice. He concluded by saying it was not clear what the future funding level would be. b) Mr E Seward. Local member for North Walsham North said that a key point in moving forward was the level of support that the sports centre would receive from the Council in the future in running the centre. c) Mr D Young queried the incentive to the school for keeping the facility open as they would only be receiving the actual running costs in the future. d) Mrs P Grove-Jones said that in Stalham, public use of the Dual Use Sports Centre was not promoted at all and this was something that could be reviewed. e) Ms V Gay said that a petition with over 1000 signatures had been submitted in relation to the Dual Use Sports Centre in North Walsham. There was general disquiet within the town about the way the proposals had been brought forward and the failure to consult with local people. The Leader invited Mr T Ivory to respond to all the comments. Mr Ivory said that the process had been very thorough and had included discussions with the voluntary management committee, school governors and local members. It had taken a long time to get to this stage and that was because the Council wanted to ensure that they had made the right decision. The report highlighted the difference between the charges levied at the three dual use sports centres and the premium paid by the Council to North Walsham High school in particular. He stressed that the proposals were not just about North Walsham but that this was the first to be addressed as the costs were disproportionately high but also because it had a very strong voluntary management committee in place and this was lacking in Cromer and Stalham. The opportunity for change had originally been presented when the school completed the Atrium and there were obvious synergies in combining its management with the dual use sports centre. Cabinet 7 7 12 November 2012 In response to the concern about serving notice on the school, Mr T Ivory said that this was not the intention. The Council were seeking constructive discussions with the school on how the public access to the DUSC could be maintained and they were hopeful of reaching an agreement. There was a need to reserve the right to serve notice but he was confident that it would not be necessary. Regarding future funding, Mr Ivory said that all options were on the table. It was in the interests of the school to reach an agreement as the funding would not continue on the current level. Mr Ivory concluded by saying that discussions and negotiations were moving forward and there needed to be a settlement that would work for everyone. It was proposed by Mr J Lee, seconded by Mr T Ivory and RESOLVED 1. That officers are authorised to negotiate and conclude variations to the Dual Use Agreement with the North Walsham High School to ensure that: a. The Council pays the school only for the additional costs incurred in having the school buildings open for community use b. The Council assumes overall responsibility for setting all fees and charges relating to the Dual Use Centre, in consultation with the Voluntary Management Committee 2. That, should it be necessary to serve Notice to vary the existing or enter into a new Agreement to be implemented by 1 April 2013, officers, with the agreement of the relevant portfolio members, are authorised to serve the required notice on the school to end the current Dual Use Agreement. 3. That officers are authorised to work with the Voluntary Management Committee to improve local management of the Dual Use Centre, including the setting up of a Community Sports Trust if this is feasible. 4. That improvements to the facilities, such as the provision of a MUGA at the Dual Use Centre, are explored further with the school. 5. That officers are authorised to negotiate and conclude variations to the Dual Use Agreements with Cromer Academy and Stalham High School as per recommendation 1 above. Reasons for the decision: To review the current arrangements for delivery of community sports facilities at this site and ensure that the Council’s future funding of the facility will deliver a wider package of community leisure activities within the school environment as well as affording the a financial saving for the Council. The Meeting closed at 11.01 am _______________ Chairman Cabinet 8 8 12 November 2012 Agenda item no._______6_______ OVERVIEW AND SCRUTINY Extract from draft minutes of a meeting of the Overview and Scrutiny Committee held on 21 November 2012 in the Council Chamber, Council Offices, Holt Road, Cromer at 9.30 am. 91 ITEM OF URGENT BUSINESS Call-in: Cabinet: 12 November 2012: Item 15: North Walsham Dual Use Sports Centre A call-in had been received from Mr P Moore in accordance with the Council’s Constitution in respect of the Cabinet’s decision on the management of the North Walsham DUSC. To comply with the constitutional requirement to deal with the call-in as expeditiously as possible, the Chairman had agreed to take the matter as an item of urgent business at this meeting. The Chief Executive summarised the advice of the Monitoring Officer on this point. The Leader queried whether the call-in was valid as he felt that it challenged the decisions of Cabinet rather than the process to reach those decisions. The Chairman responded that the Monitoring Officer had confirmed that the call-in was valid and that it was appropriate to call-in a Cabinet decision. A note of the Cabinet decision, together with a summary of the grounds for Mr Moore’s call-in, had been circulated to Committee Members. Mr Moore explained why he had called in the decision with the aid of a longer written statement tabled at the meeting. The resolution of the Cabinet was as follows: 1) That officers are authorised to negotiate and conclude variations to the Dual Use Agreement with North Walsham High School to ensure that: a) The Council pays the school only for the additional costs incurred in having the school buildings open for community use. b) The Council assumes overall responsibility for setting all fees and charges relating to the Dual Use Centre, in consultation with the Voluntary Management Committee 2) That, should it be necessary to serve notice to vary the existing agreement or enter into a new agreement to be implemented by 1 April 2013 officers, with the agreement of the relevant portfolio members, are authorised to serve the required notice on the school to end the current Dual Use Agreement. 3) That officers are authorised to work with the Voluntary Management Committee to improve local Management of the Dual Use Centre, including the setting up of a Community Sports Trust if this is feasible. 4) That improvements to the facilities, such as the provision of a Multi-Use Games Area at the Dual Use Centre, are explored further with the school. 5) That officers are authorised to negotiate and conclude variations to the Dual Use Agreements with Cromer Academy and Stalham High School as per recommendation (1) above. Mr Moore sought equality of treatment across all such centres by committing the Council to negotiate simultaneously with the Cromer and Stalham facilities with a view to a comprehensive package of revised costs and prices being brought forward for Overview and Scrutiny Committee 1 9 21 November 2012 consideration. He felt that the proposal was not clear as to how funding for the North Walsham facility would continue; that the recommendation potentially harmed the Council’s negotiations with North Walsham High School on future rents and that, in the absence of discussion with the High School thus far, a more conciliatory approach, setting out options on future rents, needed to be taken. In his view, the proposed course provided insufficient clarity on the setting of fees and charges, omitting reference to any mechanism for dealing with disputes and disagreements with the Voluntary Management Committee. Mr Moore proposed that the matter be referred back to Cabinet with a request that a) All three DUSCs are reviewed simultaneously, so that a comprehensive total package of revised costs and prices can be brought forward for consideration as part of the Council’s budget setting process.Part (5) of the resolution should state that negotiations and variations to the dual use agreements with Cromer Academy and Stalham High School will be conducted simultaneously with those relating to North Walsham High School. b) Part (2) of the resolution should be amended to read: “That the Council enters into negotiations with the School(s) with a view to securing a new or varied Agreement(s); that officers should be authorised to vary the Agreement(s) or if necessary negotiate a new Agreement(s); if the officers are not successful, the matter will be referred back to Cabinet for resolution.” c) It would be inappropriate for Cabinet to finalise its position regarding the future finances of the DUSC(s) unless and until accurate financial data is provided. The proposal was seconded by Ms Gay, who commented that the matter had suffered from confusion and undue confidentiality. The final part of Mr Moore’s proposal was based on the premise that three different figures were in use. Following a response from the Chief Executive, when it became apparent that the figures being queried comprised an initial budget figure plus projections for the next two years, Mr Moore agreed, with the consent of his seconder, to withdraw part (c) above from his proposal. Mr Lee wondered how this call-in had come about, as the way in which Cabinet had reached its decision was not being called into question. Furthermore, the questions asked by Mr Moore had been dealt with by Cabinet and previously at Council and elsewhere. The Cabinet was not picking on North Walsham – all three agreements were different. The North Walsham agreement had not been looked at since 1986, since when the Council had effectively been subsidising the school. The report to Cabinet had been perfectly clear on finances and on officer support to the facility. Consultation with the Voluntary Management Committee had taken place and the Council would continue to work with that body. Ms Uprichard stated that a petition signed by over a thousand North Walsham residents was being presented, expressing opposition to the Council’s proposal to withdraw funding and transfer management of the Dual Use facility. Mr Johnson pointed out that this was now outdated, negotiations having moved on since the signatures had been collected. Following discussion on the issue and service of notice, Mr Oliver commented that failure to take account of these matters in the formal agreement would mean that there would be no incentive for the school to renegotiate. This was a professional approach with the aim of achieving the best value for money for the local taxpayer. Mr Johnson informed the meeting that he had been to the North Walsham Town Council last week, when there had been no dissention to what was being proposed by Cabinet. Overview and Scrutiny Committee 2 10 21 November 2012 On being put to the Committee initially, the proposal, as amended, received 5 votes in favour and 5 against and the motion was carried on the Chairman’s casting vote. RESOLVED That the decision of Cabinet be referred back in accordance with (a) and (b) above. Overview and Scrutiny Committee 3 11 21 November 2012 Agenda Item 8 COUNCIL TAX SUPPORT WORKING PARTY Minutes of a meeting of the Council Tax Support Working Party held on 24 October 2012 in Meeting Room 1, Council Offices, Holt Road, Cromer at 10.00 am. Working Party: Mrs A Claussen-Reynolds, Ms V Gay, Mr W Northam, Mr R Oliver and Mr D Young. Officers in Attendance: The Head of Finance, the Revenues and Benefits Services Manager, the Benefits Manager and the Democratic Services Officer (ED) 18 TO RECEIVE APOLOGIES FOR ABSENCE None received. 19 DECLARATIONS OF INTEREST None 20 MINUTES The minutes of the meeting held on 15 August 2012 were agreed. 21 FEEDBACK FROM THE NORFOLK GROUP The Head of Finance introduced this item. She explained that there had been a meeting the previous Friday involving representatives from District Councils, Norfolk County Council and the Police. The meeting focused on the announcement made the previous day regarding a £100m transitional grant available for one year to support local authorities in developing a sustainable council tax support scheme and assist them in managing the impact of the funding reduction on the most vulnerable residents. Most local authorities within the region had completed the consultation or were close to completion. The general feeling amongst the Norfolk Group was that although the announcement of the grant funding was late, the schemes had not yet been finalised so there was still an opportunity to take it into consideration. She added that the establishment of a Hardship Fund may not be so key with the additional funding now available. Members discussed the update: 1. The Chairman asked if there was any information available on how other schemes would be operating across the region. The Head of Finance said that North Norfolk had the biggest reduction of all the authorities at 30% because of the ratio between working age tax payers and pensioners. All authorities, with the exception of Norwich City Council, were consulting on a reduced discount. 2. Ms V Gay commented that she had understood that it had been agreed early on that the Norfolk authorities would work together on introducing a county-wide Council Tax Support Working Party 1 12 24 October 2012 Agenda Item 8 scheme but that this had been discounted. The Revenues and Benefits Services manager replied that the Norfolk authorities had agreed on certain principles but there were difficulties in introducing a Norfolk-wide scheme – mainly due to demographics. In response to a further question from Ms V Gay asking whether there were difficulties in taking this approach due to political differences, the Revenues and Benefits Services Manager reiterated that ultimately it was due to demographic differences. She added that Government guidance was to keep the scheme simple and this would be difficult if a shared scheme was implemented. 3. Mrs A Claussen-Reynolds asked if the schemes proposed by other Norfolk authorities differed significantly from each other. The Revenues and Benefits Services Manager said that they had all reduced the amount of capital taken into consideration and taken out the second adult rebate. A few had decided to take child benefit into account, although in some cases this would not include children under 5. 4. Ms V Gay asked whether working age people would always be at a disadvantage once the scheme was introduced. The Revenues and Benefits Services Manager said that they would under schemes of this kind. 22 CONSULTATION The Revenues and Benefits Services Manager introduced this item. She explained that the Council had undertaken a thorough consultation which included information in the local press, a letter to all parish councils (included with the precept letter) posters, information on the Council’s website, a letter to those likely to be affected by the proposals, leaflets to social landlords, drop in sessions at Cromer and Fakenham and a meeting with Victory Housing. A total of 955 people completed the survey, with 670 providing a written response to the question regarding the impact on individual households. Members discussed the consultation process and the responses received: 1. Ms V Gay asked whether it would be possible to see the original responses. The Revenues and Benefits Services Manager said that although hard copies of the responses had been retained, the Monitoring Officer had advised that the information should not be shared as personal data was included within the documents. 2. Mr R Oliver sought further information on the people who gave a written response. The Revenues and Benefits Manager said that only a general summary of the responses could be given and it was not possible to provide a detailed analysis of the respondents themselves. . In response to a further question from Ms V Gay regarding the number of respondents in favour of the proposals, she confirmed that it was less than 10. 3. Mr D Young asked whether initial problems with the link on the website had been corrected. The Revenues and Benefits Services Manager confirmed that it had. 4. The Chairman commented that the large number of responses received indicated that the consultation had been successful in reaching those affected. 5. Mr D Young was interested in responses from the parish and town councils to the consultation as he was not aware of any of the parish councils in his ward covering the issue in any detail. . The Revenues and Benefits Services Manager said that only one response had been received. She added that Member Briefings had been arranged for District Councillors to ensure that they were aware of the proposals and could then inform their parish and town councils. 6. Mrs A Claussen-Reynolds asked whether there was any additional detail regarding responses to the question on reducing the limit on savings to £6000. Council Tax Support Working Party 2 13 24 October 2012 Agenda Item 8 The Revenues and Benefits Manager replied that there was no further information available as the announcement regarding the transitional grant had superseded many of these issues. 7. Ms V Gay queried whether the Citizens Advice Bureau (CAB) had responded to the consultation. The Revenues and Benefits Services Manager said that they had been aware of the process as they had attended a workshop discussing the localisation of council tax in Norwich. It was not possible to tell if they had submitted a response to the Council’s consultation. Mr D Young added that he had concerns about their involvement as the Dereham Watton and Holt CAB said they had not been consulted. The Benefits Manager said that under the current system, under 25 non-dependants paid a contribution to the householder responsible for paying the council tax. At present this reduction was a standard percentage but there was an option of making it a standard £10 payment which would simplify matters. Mr D Young responded by saying that £10 was a considerable sum to find from the job seekers allowance. The Benefits Manager agreed that it could be argued that this approach was inequitable as the amount of benefits received by people varied widely. Ms V Gay said that she was disappointed that she was not able to look at the original copies of the responses. The Chairman suggested that Ms V Gay and any other Member of the Working group could see the responses in private at NNDC so they would have "first hand" flavour of the responses, if the Monitoring Officer was in agreement. Ms V Gay thanked him. The Chairman thanked officers for all their hard work on the consultation process. 23 FINANCIAL UPDATE The Head of Finance explained that the initial savings target of £1.175m had been based on the previous funding announcement. This had been looked at in terms of growth and subsidies. Having taken into consideration the current caseload and the latest growth forecast, this had now been revised down to £1.094m. However, this figure did not take account of the proposed transitional grant. If the transitional grant was taken into account, together with scheme reductions (as per Government criteria) the shortfall would be revised to £634,000. There was a possibility that by taking advantage of proposed council tax reforms the shortfall could be reduced further to £224,000. The Head of Finance stressed that certain criteria would have to be met to apply for the grant and applications could not be submitted until after the 31 January 2013, (once the scheme had been finalised). She added that as the billing authority, the District Council must apply for the grant funding on behalf of all the major preceptors. Members discussed the financial update: 1. Ms V Gay sought clarification that a requirement of the transitional grant was that those currently entitled to 100% support under existing council tax benefit arrangements would not have to pay more than 8.5% of their net council tax liability. The Revenues and Benefits Manager confirmed that this was the case. She added that problems might occur if a new claimant joined after 1st April or experienced a change of circumstances. She confirmed that 2,100 people in North Norfolk were currently in receipt of full council tax benefit. The savings of Council Tax Support Working Party 3 14 24 October 2012 Agenda Item 8 £264,000 were an estimate as there had been very limited guidance from the Department for Communities and Local Government. 2. The Chairman queried how the Council would bridge the shortfall if they opted to apply for the transitional funding. The Head of Finance replied that there was an opportunity to meet some of the shortfall via council tax reforms – in particular second homes and an empty homes premium. This could potentially generate up to £410,000. In response to a further question from Mr R Oliver, she confirmed that this was based on increasing council tax liability to 95% on second homes. 3. Mr D Young said that he believed up to £506,000 could potentially flow back to the Council if council tax on second homes was charged at 100%. He said that even with a 100% charge there would be no disincentive to declare second home-ownership. The extra 10% charge would gain NNDC 0.9% of council tax on the complete stock of second homes. If second homes were subsequently misdeclared as normal residences, the Council would lose their 20% pass-back from the County Council but we would only lose the 09.% when such mis-declarations reached 4.5% of the total stock of current and new second homes. Since the Council starts off by knowing the current stock, keeping a record should not be difficult. It was likely that it would take many years before mis-declarations reached 4.5% of the total, by which time the scheme was likely to have changed several times. He therefore favoured a 100% charge. Ms V Gay agreed with him. The Head of Finance said that a move to 100% council tax liability for secondhome owners could lead to more properties moving over to business rates. Taking into account business rate relief, there was the potential that the Council could then lose out. The Revenues and Benefits Services Manager added that there was a fluctuation in the number of second homes which should be taken into account. 4. Ms V Gay asked why the Council needed to know how many second homes there were in the district. The Revenues and Benefits Services Manager said that they did not if they were collecting 100% of the council tax liability, however, the Housing team did need to know for setting policy and the allocation of resources. The Head of Finance added that the County Council currently gave a proportion of the second homes income back to the Council and this would be difficult to calculate if there was no record of the number of second homes. The Chairman reminded the Working Party that they needed to decide whether they wished to apply for the transitional grant. It was only available for one year but this would give them some time to consider how they could bridge the funding gap in the future. He sought clarification as to whether the Council needed to consult with the County Council if they decided to apply for the transitional funding and put the 8.5% scheme in place. The Head of Finance confirmed that they would but that there was no requirement to consult with the public again as it would be an improved scheme. Mr D Young asked whether opting for the 8.5% scheme would over-ride all previous calculations. The Revenues and Benefits Services Manager confirmed that this was the case. The Head of Finance outlined the options for the Working Party: a) To continue with the scheme that was consulted on and take an additional £100,000 out of the budget. b) To apply for the transitional grant in the knowledge that it was for 1 year only and recognising that £58,000 would need to be delivered from next year’s budget. Council tax reforms gave the Council some discretion and could potentially deliver additional income but the share would be minimal as the additional cost of collection would need to be factored in. Council Tax Support Working Party 4 15 24 October 2012 Agenda Item 8 The Chairman asked whether it was possible for calculations and scenarios to be provided based on the transitional scheme, if the Working Party agreed in principle to this option. The Head of Finance agreed to this. Ms V Gay said that she felt that it was preferable to opt for the transitional scheme, even though there was minimal detail available at this stage. She had always advocated taking other sources of income into consideration – particularly during the first year. Mrs A Claussen-Reynolds agreed. The Head of Finance said that she would set out all the options for the Working Party to consider. It should be acknowledged that the late introduction of the transitional scheme had impacted on the timetable for approving a scheme and it may be necessary to hold a special meeting of Cabinet, Overview and Scrutiny Committee and Full Council in January 2013 to ensure the Council met the deadline. The Revenues and Benefits Services Manager added that there were several other welfare changes for working-age people being introduced over the coming months and if the impact of this scheme could be limited in any way then it could reduce the overall impact of the wider changes. It was agreed that officers would need to do additional work pending further information from the DCLG within the next two weeks. The Group expressed a preference to recommend a scheme that would enable the Authority to access the additional grant. The scheme would need to reflect the Government criteria, primarily that no-one currently entitled to 100% support would pay more than 8.5% of their net council tax liability. The Meeting closed at 11.15 am. Chairman Council Tax Support Working Party 5 16 24 October 2012 Agenda Item 9 12 NOVEMBER 2012 Minutes of a meeting of the PLANNING POLICY & BUILT HERITAGE WORKING PARTY held in the Committee Room, Council Offices, Holt Road, Cromer at 2.00 pm when there were present: Councillors Mrs S A Arnold (Vice-Chairman) M J M Baker N D Dixon Mrs A R Green P W High R Oliver D Young Mrs P Grove-Jones – observer Officers Ms J Fisher – Head of Economic & Community Development Mr M Ashwell – Planning Policy Manager Mrs T Armitage – Senior Planning Officer Mr P Godwin – Conservation, Design and Landscape Manager (26) APOLOGIES FOR ABSENCE Apologies for absence were received from Councillors B Cabbell Manners, T Ivory and P Williams. (27) MINUTES The Minutes of the meeting held on 8 October 2012 were approved as a correct record and signed by the Chairman. (28) ITEMS OF URGENT BUSINESS The Chairman stated that there were no items of urgent business which he wished to bring before the Working Party. (29) DECLARATIONS OF INTEREST Councillor Mrs A R Green declared an interest in minute (31) as she owned barns. (30) Local Development Framework Progress Report The Working Party considered item 1 of the Officers’ reports, which provided a general update in relation to the Local Development Framework and related policy documents and the work of the Major Development Team in relation to allocated Development Sites. Development Briefs The Planning Policy Manager reported that Hopkins Homes had declined to be involved in the Holt Development Brief. They had been contacted again regarding this matter. Councillor M J M Baker asked if it could be assumed that Hopkins Homes would be building houses on their part of the site to avoid delay in completing the brief. The Planning Policy & Built Heritage Working Party 1 17 12 November 2012 Agenda Item 9 Planning Policy Manager stated that a large amount of Hopkins’ land would be designated as open space. He explained that the purpose of the brief was to ensure the comprehensive, properly planned development of the land. The other landowner was keen to deliver his part of the development and a decision would have to be taken as to whether to progress the brief without the co-operation of Hopkins Homes or to encourage the other landowner to submit an application without a brief. Councillor P W High agreed with Councillor Baker that there was a need to progress this matter as soon as possible. Councillor Mrs S A Arnold asked if there was anything that could be done to progress development on the HL Foods site at North Walsham. The Planning Policy Manager stated that there was little the Council could do to force the developer to develop the site. It had been hoped that a loan from the New Anglia LEP Growing Places Fund would act as a catalyst for development of this site. There would be a meeting with the LEP Board next week and if there was no timescale for development the funding could be withdrawn. In response to a concern raised by Councillor Arnold in respect of possible land banking, the Planning Policy Manager stated that Hopkins Homes had five sites. The site at Cromer was in the process of construction and he considered that in terms of the Company’s profile, the site at North Walsham would be the lowest priority. Councillor D Young stated that proposals for one of the allocated sites in Weybourne did not accord with the number of dwellings in the allocation. Planning applications and pre-application discussions The Planning Policy Manager reported that the first completion on the site at Cromer was expected shortly after Christmas. Highway works in respect of the Hoveton site were due to commence today. Councillor M J M Baker referred to Hilbre School site at Sheringham and the planning permissions for development by Tesco which required the delivery of replacement facilities prior to commencement of the store development. He stated that there had been a suggestion in the press that Tesco wished to renegotiate its planning permissions. The Planning Policy Manager explained that the housing proposals at this site were not connected with the development of the store. He stated that the debate related to the specification for the community centre. Councillor R Oliver, the local Member, explained in detail the issues relating to this case. In response to a question by Councillor Mrs A R Green, the Planning Policy Manager stated that whilst a layout drawing had been produced for the allocated site in Little Snoring, there had been no developer interest. (31) Response to National Planning Policy Framework – Core Strategy Policy HO9 and EC2 The Working Party considered item 2 of the Officers’ reports, which discussed the potential impacts of the publication of the National Planning Policy Framework in relation to the Councils adopted policy on the re-use of rural buildings and recommended a new approach to the re-use of buildings in the Countryside as dwellings. Planning Policy & Built Heritage Working Party 2 18 12 November 2012 Agenda Item 9 The Working Party discussed the report and raised the following issues: • Conversion of existing holiday homes to permanent residences incur no additional conversion costs but the value of the dwelling increases, therefore there is no reason why the applicant should not pay a contribution towards affordable housing. • Is it appropriate to ask the owner of a holiday property who wants to live in it as a permanent residence to pay a contribution? As a compromise, a contribution as a percentage of the profit could be applied if the property were sold within ten years of conversion to permanent residential. (The Senior Planning Officer explained that under these circumstances a contribution would not be required under the policy as it stands; however this may change if a tariff were to be introduced.) • What happens if a number of buildings in the same ownership come forward for conversion separately or in different names? • The above outlines the merit of considering single units. • The same policy should apply both inside and outside the HO9 zones. • Legal advice is needed as to whether CIL could be applied to residential conversions as it is a levy for new build floorspace. Introduction of a tariff on sale of the property may require a Section 106 Obligation. • Some barns are too remote to be viable for economic uses. • Whilst the NPPF encourages conversion of any building, it is important to get the balance right so that any new policy approach does not jeopardise economic uses in the Countryside. • It is suggested that groups of five or more would require a viability test and compliance with Policy EN8 before conversion would be considered. • NPPF does not specify employment generating uses and there is concern that the proposed policy approach in respect of the conversion of commercial buildings could be open to challenge. • The proposed policy approach is a disincentive for businesses to continue during difficult periods. We should not be encouraging closure of businesses. • The viability test should apply to any commercial building. • What expertise have we got to judge viability issues? • Viability is difficult to judge. • The viability test is difficult to apply in some cases. We need a solution to enable us to make an objective decision. • There is some protection for community uses (eg. village pubs or shops) in the Core Strategy. • If a business is not viable it will fail – is there a need for an additional viability test? • Development Committee is always being asked to deal with viability issues and there is no policy to deal with it. Concerned about consistency. • Single commercial holiday lets might make a reasonable rate of return and it is difficult to judge viability. • Owners of a single commercial holiday let could wish to convert as a means to support themselves in later life rather than just for profit. Single commercial holiday lets could be treated the same as non-commercial. • There may need to be a test to assess whether applicants are genuinely wishing to convert a single unit or if they are ‘drip feeding’ applications. Planning Policy & Built Heritage Working Party 3 19 12 November 2012 Agenda Item 9 • The safest route is to consider conversion of vacant buildings and those not in economic use at the moment and those in economic use can be reviewed at a later date. It was proposed by Councillor P W High, seconded by Councillor D Young and RESOLVED That Cabinet be recommended to apply the approach outlined in the following table to the re-use of rural buildings as dwellings in response to the National Planning Policy Framework: Good quality* buildings within HO9 zones – No change to adopted policy Conversion of Allow conversion/re-use No change to HO9 – vacant and for residential purposes residential conversion only buildings in existing allowed for good quality uses to dwelling(s) buildings, where the economic value of existing uses has been considered (adequacy of provision test) and a contribution is made towards affordable housing where viable. Good quality* buildings of merit outside HO9 zones – amended position in light of NPPF Conversion of a Allow conversion to Apply HO9 criteria 3-5 (scale disused and residential of development, building redundant building quality, and affordable to dwelling(s) housing requirements) Seeking lifting of Allow lifting of Apply HO9 criteria 4 and 5 holiday restrictions restriction – where in (scale of development and to allow full non-commercial holiday affordable housing residential use/second home use. requirements) occupancy. All Listed Buildings irrespective of location Allow residential where Apply HO9 criteria 3-5 (scale it constitutes optimum of development, building viable use (Optimum quality and affordable viable use being the housing requirements). optimum use for the building rather than a financial viability test) *the building is worthy of retention due to its appearance, historic, architectural or landscape value (HO9 criterion 2) The meeting closed at 3.35 pm. Planning Policy & Built Heritage Working Party 4 20 12 November 2012 3rd December 2012 Cabinet Agenda Item No_____10_______ Proposed designation of Local Development Order on land at Egmere to accommodate onshore support facilities related to offshore wind energy developments off the North Norfolk coast Summary: This report proposes the designation of approximately 30 hectares of land at Egmere for future development in support of offshore wind energy developments off the North Norfolk coast through the use of Local Development Order powers. This would directly support the Council’s Corporate Plan objectives of seeking to attract new jobs and investment associated with offshore wind energy developments to the district. Conclusions: The report identifies an area of land at Egmere on the B1105 road to the south of Wells-next-the-Sea which it is felt could accommodate new investment associated with offshore wind energy developments where a simplified planning regime could operate through approving a Local Development Order. Recommendations: Cabinet is recommended to:1. Note the contents of the report and accompanying documents as they relate to the proposed designation of a Local Development Order for 30 hectares of land at Egmere, so as to accommodate new job-creating investment in support of offshore wind energy schemes off the North Norfolk coast. 2. Authorises officers to undertake formal consultation on the proposed Local Development Order with statutory bodies and consultees, local Town and Parish Councils, the business community and general public during January and February of 2013. 3. Requests that at the end of the consultation process a further report is presented for consideration / endorsement by Cabinet before seeking approval of the Local Development Order from the Secretary of State. Cabinet member(s): Cllr Tom FitzPatrick, Cllr Rhodri Oliver Ward(s) affected: Primarily Walsingham, with some impact on the Priory ward Cllr Tom FitzPatrick 21 3rd December 2012 Cabinet Contact Officer, telephone number, and e-mail: Steve Blatch, Corporate Director Steve.blatch@north-norfolk.gov.uk Tel:- 01263 516232 1.0 Introduction 1.1 At the meeting of Cabinet held on 16th April 2012, Cabinet received and endorsed a report on the growing importance of and opportunities presented to the district through the development and operation of offshore wind energy schemes off the North Norfolk coast. 1.2 Since this report was debated, SCIRA, the developers and operators of the Sheringham Shoal offshore wind energy development have formally celebrated the completion of construction and commenced operation of the Sheringham Shoal development and licensing approval has been granted for two further wind energy developments off the North Norfolk coast – these being the Dudgeon scheme to the north of Cromer and the Race Bank scheme to the north of Wells-next-the-Sea. 1.3 Experience of working with SCIRA over a number of years during the planning and development of their investment has shown that significant opportunities exist for inward investment by specialist sub-contract companies as well as for local companies and residents to gain business and employment associated with offshore wind energy schemes, as well as there being demand for premises and facilities by wind energy companies and their sub-contractors within the district. Whilst during the early phases of the development of the Sheringham Shoal scheme much of the demand for premises was accommodated locally in Wells-next-the-Sea, as the sector has become more established, SCIRA has chosen to develop its Operations and Maintenance facility to serve the offshore development at Egmere, to the south of Wells. This location is seen as being able to accommodate future development in support of offshore wind energy developments as it lies outside of the Area of Outstanding Natural Beauty, builds upon an established area of employment development which is believed to have relatively few landscape or utility constraints and enjoys good road access by delivery and staff vehicles and visitors from the south without introducing additional volumes of traffic into Wells. 1.4 Officers have therefore given consideration to the potential of the Egmere location to accommodate future inward investment by companies taking forward or associated with wind energy developments off the North Norfolk coast. This would directly support the Council’s Corporate Plan objectives of seeking to “to increase the number of new businesses and support the growth and expansion of existing businesses”, through, amongst other actions, “seeking to maximise the opportunities for the district to benefit from investment in renewable energy developments off the North Norfolk coast”. 1.5 This report and accompanying reports / plans therefore propose the designation of land and approval of a Local Development Order at Egmere in support of these objectives. 2.0 Background 2.1 Historically there has been very limited demand for commercial land and premises in Wellsnext-the-Sea because of the town’s relatively peripheral location, and therefore the adopted 22 3rd December 2012 Cabinet North Norfolk Core Strategy proposed that Fakenham be the principal location in the west of the District where new employment-related development would be accommodated. The Core Strategy was developed in the period 2006 -2008, which preceded the approval of large-scale wind energy developments off the North Norfolk Coast, and therefore no provision or allocation of land was made within the Core Strategy or Site Allocations Plans to meet the future potential needs of the offshore wind energy sector. 2.2 In light of the experience the Council has gained in recent years through the SCIRA development and the recent licensing approvals granted to the Dudgeon and Race Bank offshore wind energy schemes, it is reasonable to anticipate that the promoters of these two further developments and their sub-contractors will wish to establish facilities in support of their offshore investments within the North Norfolk area. It is therefore recommended that the Council seeks to positively accommodate such investment through identifying land / premises for such businesses in the future. 2.3 The Government is also encouraging local planning authorities to create a positive environment for businesses wishing to make investments in employment generating projects and the District Council believes that a positive “open for business” message can be promoted to businesses involved in the offshore wind energy sector through identifying land and agreeing a simplified planning framework for specified types of development through the development and approval of a Local Development Order. 3.0 The proposal 3.1 Through the relationships the Council has developed with the Wells Harbour Commissioners and the Holkham and Walsingham Estates in recent times with regards accommodating the project planning, construction and operational and maintenance phases of the SCIRA / Sheringham development, the potential of the Egmere location to accommodate future commercial and business development is recognised. 3.2 Consideration has therefore been given to allocating / designating further land at this location for future development by businesses associated with the offshore wind energy sector. Whilst there are some areas of vacant land and under-used premises within the existing commercial development at Egmere, it is felt that areas of greenfield and brownfield land should be designated for future development, so as to provide a degree of choice to potential investors. 3.3 An area of approximately 30 hectares is therefore proposed for designation under Local Development Order powers comprising approximately 14 hectares of previously developed land, 14 hectares of greenfield (undeveloped) land and just over 1 hectare of land currently under development to provide SCIRA’s operational and maintenance facilities (comprising a two storey office block, warehouse and car parking). The existing area of development at Egmere extends to approximately 14 hectares, of which perhaps 4 hectares offers the potential for re-use / redevelopment; with the remaining 10 hectares largely in use. 3.4 A paper and associated plans outlining the LDO proposal are attached as an appendix to this report. 3.5 Initial discussions regarding the proposed Local Development Order have been held with the two principal landowners – the Holkham and Walsingham Estates and both are supportive of the proposed LDO designation. Initial consultations have also been held with officer colleagues in Norfolk County Council’s Environment, Economy and Transport Department particularly with regards the need for improvements to the B1105 which passes through the middle of the area proposed for LDO designation so as to provide safe means of access into any development sites etc. County officers have commented that the B1105 is an appropriate road to serve the level of development proposed through the LDO and are 23 3rd December 2012 Cabinet preparing detailed comments on potential access / egress arrangements which would be incorporated into any public consultation on the LDO. Similarly initial discussions have been held with the County Council’s Historic Environment Team, recognising Egmere’s historic role as a Second World War airbase which has requested that prior to any development a photographic record is made of any development site / existing buildings. 3.6 Given the generally positive comments made by the principal landowners and County colleagues / consultees regarding the proposed Local Development Order, it is recommended that officers undertake further work in developing the proposal and then undertake formal consultation on the LDO with local communities early in the New Year, with the objective of inviting the Secretary of State to consider approval of the Egmere Local Development Order by the middle of 2013. 4.0 Financial Implications and Risks 5.1 There are few direct financial implications arising from the recommendations made within this report in the short-term – other than the officer costs associated with the further development of the LDO proposal and undertaking public consultation on the proposal. 5.2 As further consultation is undertaken and deeper understanding gained regarding highway issues, availability of utilities etc it might be that the Council wishes to consider whether any investment required to bring the land forward for development under an LDO should be met by inward investors, developers, the landowners and/or through the Council taking some form of equity stake in any development through contributing towards any site servicing costs. Any such model will be explored further in the coming months and a further report presented to Cabinet for consideration. 5.3 The growth and development of the renewable energy sector and the potential opportunities this offers to the district’s economy in terms of new investment, skilled employment opportunities at rates of pay above those currently on offer locally, and contract / supply chain opportunities for existing businesses, are considered to be significant. The actions proposed in this report seek to position the Council positively in terms of the district being able to realise the benefits of this emerging economic sector for many years to come. In this respect it is considered that there are few if any risks, but many potential benefits, from the actions proposed in this report in terms of bringing quality jobs and investment to North Norfolk. 6.0 Sustainability 6.1 At a strategic level the growth of renewable energy technologies is seen as a fundamental component of the UK energy supply mix moving forward. In this respect the actions proposed in this report seek to place the North Norfolk District in a strong position to benefit from the growth of this sector both within and off the coast of North Norfolk into the future. 7.0 Equality and Diversity 7.1 This report does not raise any equality and diversity issues, but does seek to secure new business and employment opportunities for local people in a sector where skilled positions will offer rates of pay above the district average. 8.0 Section 17 Crime and Disorder considerations 8.1 This report does not raise any issues relating to Crime and Disorder. 24 Greenfield Area 148,953m2 (14.8 Hectares) Scira Site 10,074 m2 (1.0 Hectares) Brownfield Area 141,813m2 (14.1 Hectares) _ OS MasterMap ® Posssible 40mph h Zone Gre eenfield Area a Proposed Egmere Local Development Order Bro ownfield Area a Sciira Operation ns Site Pottential Acces ss Points North Norfolk District Council 25 NR27 9EN Council Offices, Holt Road, Cromer, Norfolk, Tel: 01263 513811 Fax: 01263 515042 +SCALE+ +USERID+ +TIMEDATE+ © Crown Copyright and database right 2012. Ordnance Survey 100018623 Aerial Photos ©Getmapping plc Greenfield Area 148,953m2 (14.8 Hectares) Scira Site 10,074 m2 (1.0 Hectares) Brownfield Area 141,813m2 (14.1 Hectares) _ OS MasterMap ® Posssible 40mph h Zone Gre eenfield Area a Proposed Egmere Local Development Order Bro ownfield Area a Sciira Operation ns Site Pottential Acces ss Points North Norfolk District Council 26 NR27 9EN Council Offices, Holt Road, Cromer, Norfolk, Tel: 01263 513811 Fax: 01263 515042 +SCALE+ +USERID+ +TIMEDATE+ © Crown Copyright and database right 2012. Ordnance Survey 100018623 Aerial Photos ©Getmapping plc Appendix 3 Proposed Local Development Order (LDO) for development related to the offshore wind energy sector – Land at Egmere, North Norfolk 1.0 Introduction 1.1 A number of wind energy developments are proposed off the North Norfolk Coast – ie the Sheringham Shoal development which is developed and will be fully operational with effect from September 2012; together with proposals for the Dudgeon and Race Bank schemes which have recently (June 2012) received formal licensing approval and it is understood will be developed over the next five years. 1.2 Whilst the majority of investment / development associated with these schemes is offshore, each scheme requires onshore operational and maintenance support facilities and the most convenient and cost effective location from which to serve these developments is the Port of Wells on the North Norfolk coast. 1.3 The development of the Sheringham Shoal offshore wind farm by SCIRA, a partnership of Norwegian companies StatOil and Statkraft, has seen survey and support vessels, as well as a number of sub-contract businesses, operate out of the Port of Wells, where the Harbour Commissioners have invested in the development of an outer harbour facility at the northern end of Beach Road, providing operational access to the harbour for support vessels at more states of the tide than the historic quay and harbour facilities 1.5 kilometres to the south. 1.4 In developing the Sheringham Shoal scheme, SCIRA looked at a number of potential site locations in and around the town of Wells-next-the-Sea on which to establish their on-shore support facilities – ie administrative offices, control room, staff welfare, training and warehouse facilities to support the operation and maintenance of the offshore turbine development; before securing consent for such facilities on a site at Egmere on the B1105, the principal access road serving Wells-next-the Sea, approximately 5 kilometres to the south of the town. 1.5 The Egmere site is considered to be a good location for such development as it lies beyond the area designated as the Norfolk Coast Area of Outstanding Natural Beauty; and is therefore able to accommodate new development in support of offshore wind energy developments without creating development pressure on the sensitive environmental designations of the North Norfolk Coast, which supports a significant local tourism economy, as well as being an area of significant landscape, environmental and biodiversity value. 1.6 In wishing to support the diversification of the local economy and realise the benefits of new job-creating investment associated with the development of offshore energy schemes off the North Norfolk Coast, North Norfolk District Council proposes identifying an area of land at Egmere, where a Local Development Order can be established; simplifying the planning regime for further development associated with the licenses recently granted for the Dudgeon and Race Bank developments. This paper therefore provides detail of the proposed Egmere Local Development Order, as the basis for formal consultation. 27 Appendix 3 2.0 What is a Local Development Order? 2.1 A Local Development Order (LDO) grants planning permission (subject to conditions) for specific developments described within the Order; meaning that it is not necessary for investors / occupiers of such developments to submit planning applications for their proposals. 2.2 Development proposals which do not fall within the prescribed permissions / definitions provided by the LDO will need to secure some other form of planning permission – ie through a planning application made to North Norfolk District Council for consideration against the adopted Local Plan for the area – ie the North Norfolk Core Strategy incorporating Development Control policies adopted in September 2008; or as may be granted consent under the Town and Country Planning General Permitted Development Order (GDPO). 2.3 It is important to state that just because development proposals do not fall within the definition of the LDO, it does not mean that they will not be considered acceptable within the area covered by the LDO. Such proposals will however need to be considered by the local planning authority in the context of national and local planning policies – ie the National Planning Policy Framework published on 27th March 2012; together with policies contained within the adopted Local Plan. 2.4 It is proposed that the Egmere LDO will operate for an initial period of five years from the date of its adoption; complementing the period of time over which it is anticipated that the development of the Dudgeon and Race Bank proposals will be developed. The operation of the LDO can however be reviewed and extended for a further period of time, subject to further consultation. 3.0 Proposed area to be covered by the Egmere LDO 3.1 The proposed Egmere LDO will cover an area of approximately 30 hectares; made up of areas of brownfield and greenfield land – see attached plan and aerial photo. The area of land proposed for designation is in at least two principal ownerships (the Holkham and Walsingham Estates); together with a number of small plots understood to be in other ownerships. This is intended to provide a choice of site / premises opportunities for potential investors providing a degree of competition and value for money for investors. 3.2 The proposed Egmere LDO lies to the east and west of the B1105 Fakenham to Wells-next-the Sea road, approximately five kilometres south of Wells-nextthe Sea and four kilometres west of the village of Walsingham. The B1105 road is the principal access road serving Wells-next-the Sea from the A148 / A1065 / A1067 roads at Fakenham, ten kilometres to the south. In a regional context, Egmere is situated approximately 50 kilometres north-west of the city of Norwich with its international airport and rail connections via the A1067; approximately 82 and 96 kilometres from the major port facilities of Great Yarmouth and Lowestoft via the A1067 and A47/A146 roads; and 140 kilometres from Stansted Airport via the A1065, A11 and M11. 3.3 Development of support facilities associated with the operational and maintenance requirements of the offshore wind energy schemes at the proposed Egmere LDO area would therefore provide an opportunity for offshore technicians and survey personnel, as well as HGVs serving such 28 Appendix 3 operations, to be located outside of the Area of Outstanding Natural Beauty, but with easy access to the port facilities at Wells-next-the-Sea. This would mean that large volumes of additional traffic could be kept out of Wells, as personnel and equipment accessing boats at the harbour could be transported by minibus / dedicated support vehicles operating from facilities at Egmere. 3.4 The Egmere site historically accommodated miscellaneous buildings associated with a Second World War airfield to the west of the B1105 road; but more recently has seen development of facilities supporting the wider agricultural economy – including grain storage and drying facilities; animal feed manufacture and distribution facilities, some of which are currently vacant. The wider area is in arable production; with no significant development or land uses / settlements closer to the site than the communities of Wells-next-the-Sea and Walsingham as detailed at paragraph 3.2 above. The historic Holkham Hall and Park lie approximately four kilometres to the north-west of Egmere, but would not be impacted upon by any development permitted by the LDO. 4.0 Objectives of the Egmere LDO 4.1 North Norfolk District Council has proposed designating an LDO at Egmere in support of the significant offshore wind energy developments off the North Norfolk Coast. Whilst the major construction / development of the offshore wind energy developments will be supported by vessels deploying from Great Yarmouth and Lowestoft; the Port of Wells provides the most cost-effective location from which to base survey vessels and staff during the preconstruction survey and construction phases and in the longer term operation of the schemes, being the closest port facility from which to deploy operational and maintenance personnel. 4.2 The District Council wishes to secure as many economic and employment benefits from offshore wind developments for North Norfolk as possible. The Council and local partners, particularly the Wells Harbour Commissioners, and the Holkham and Walsingham Estates, therefore wish to create and promote a positive environment for inward investment by wind energy companies and their sub-contractors through identifying appropriate land and property opportunities, simplifying the local planning regime, co-ordinating supply chain and cluster development and promoting skills development amongst local people so that the opportunities to diversify and develop the local economy presented by the offshore wind and wider renewable energy sector are realised locally. The proposed designation of an LDO at Egmere is a key element of the Council’s “offer” to such investors. 4.3 The aims of the LDO are therefore:• • designating an area of land where investment by wind energy companies and their suppliers / sub-contractors can be directed and accommodated in principle, where a simplified planning regime exists for such developments allowing permitted development rights for new developments proposed in support of the offshore wind energy sector, subject to compliance with the agreed Schedule of Development detailed at Section 5. 29 Appendix 3 • to foster inward investment and economic growth through allowing offshore wind energy businesses and their suppliers, subcontractors and support businesses, to invest in the district and benefit from co-location / cluster development. 4.4 In order that development within the LDO is taken forward to a reasonable standard and promotes a positive image for the District and development of the wider renewable energy sector in North Norfolk, the LDO is supported by a Design Code which seeks to establish key principles for development at Egmere. This is considered important, not only for the positive image of renewable offshore wind energy, but also as the B1105 road through Egmere serves as a key gateway route to the North Norfolk Coast, used by tens of thousands of tourist visitors to the District. 4.5 The designation of the Egmere LDO will simplify the planning process for wind energy companies and related businesses wishing to establish a presence in North Norfolk; providing clarity and certainty around the nature and type of development which will be considered acceptable within the LDO. This will allow developments to be taken forward within shorter timeframes, allowing offshore wind energy businesses and their suppliers to respond quickly to technical issues arising in the construction and operation of the offshore turbines and supporting infrastructure. 4.6 Other policies relevant to the Egmere LDO are the National Planning Policy Framework and the adopted North Norfolk Core Strategy incorporating Development Control policies. 4.7 A schedule of conditions restricting or relating to development taken forward within the area covered by the LDO, together with the reasons for these conditions, is detailed at Section 6 and developers and their advisors / agents will need to give careful consideration to such conditions in the development of proposals. 4.8 The LDO does not remove or compromise any established development / land uses or any development proposal previously approved within the LDO area, subject to the usual time limits set by conditions. 4.9 The LDO does not remove the need for Building Regulations approvals to be obtained or remove the need for developers / occupiers of premises to comply with all other legislative requirements pertaining to their occupation of premises or their wider business operations. 4.10 Development permitted under the LDO will be the subject of continuous monitoring by the local authority in order to safeguard the wider public interest and monitor the effectiveness of the LDO as a policy instrument. Developers taking forward permitted developments within the LDO area will therefore be required to provide details of their proposals to the local planning authority in order that details of developments can be placed on the Council’s public register of planning applications. 4.11 Any development or breach of consent as allowed for by the permitted development through the LDO, will be the subject of investigation under the Council’s established Planning Enforcement procedures. 30 Appendix 3 5.0 SCHEDULE OF DEVELOPMENT PERMITTED BY THE EGMERE LOCAL DEVELOPMENT ORDER Description of development to be permitted under the Local Development Order Within the boundaries of the Egmere LDO, as shown on the Map at Appendix X, planning permission will be granted for the following types of development:- Developments directly supporting the operational requirement of the offshore wind energy sector and maintenance Development is permitted for the following purposes:a) Co-ordination and operation of offshore wind energy developments through the design, development and operational phases – to include administrative offices, operations control and monitoring facilities, staff training, briefing and welfare facilities, warehousing and storage facilities. b) The manufacture, assembly, storage, maintenance and servicing of plant, machinery and components used in the generation and transmission of electricity generated by offshore wind farm developments. c) The decommissioning and/or disassembly of plant, machinery and components used in the generation and transmission of electricity generated by offshore wind farm developments. d) The provision of technical survey and support services for the construction and maintenance of offshore wind energy developments. e) The provision of storage and warehousing associated with the supply of goods and services to offshore workers through the Port of Wells. f) Education and training facilities in support of the offshore wind energy sector. Subject to the following conditions / exceptions:i) Development of a hotel, hostel or residential accommodation ii) Development of facilities for the take-off or landing of helicopters iii) Any development taken forward under the provisions of the LDO shall comply with the requirements of the Egmere LDO Design Code iv) On-site parking provision shall be made in accordance with the standards set out in Appendix C: Car Parking Standards of the adopted North Norfolk Core Strategy, unless otherwise agreed by the Local Planning Authority. v) No development shall take place which involves the removal of any trees or hedgerows within the LDO area, unless otherwise agreed by the Local Planning Authority. 31 Appendix 3 vi) Prior to the commencement of any development, the developer or their agent will inform the Local Planning Authority, using the standard forms provided, providing general details about the nature and form of the proposed development and confirming that it is in accordance with the provisions of the Egmere LDO and Design Code. The information provided shall include a site plan with the development site outlined in red, together with plans and elevations which show the size and appearance of the development. This information will be placed on the Council’s public register of planning applications. Electronic communications equipment used in support of offshore wind energy operations Development is permitted for the following purposes:a) The provision and future maintenance of electronic communications infrastructure and apparatus (ie masts, aerials, antennae and satellite dishes) and ancillary equipment housing in support of the monitoring, maintenance, and safe operations of offshore wind energy developments. Subject to the following conditions / exceptions:i) Development is not permitted for masts, aerials and antennae exceeding ?30? (to be agreed) metres in height ii) Any part of the development, including equipment housing, would obscure the sight lines of any road junction or site access / egress on to the public highway. iii) Any electronic communications equipment attached to buildings shall, so far as is practical without compromising operational effectiveness, be located so as to minimise its effect / impact on the external appearance of the building. iv) Prior to the use of any electronic communications equipment approved under the LDO, the developer / operator shall provide to the Local Planning Authority a certificate confirming that the development will meet International Commission for Non-Ionising Radiation Protection (ICNIRP) guidelines for exposure and that the cumulative impact of exposure from all development within the LDO will not exceed ICNIRP guidelines. v) Any infrastructure and apparatus developed / erected in accordance with the LDO provisions shall be decommissioned and removed from the land, building or structure (eg masts) upon which it is situated after it is no longer required. CCTV cameras Development is permitted for the following purposes:a) The installation and operation of Closed Circuit Television cameras and supporting infrastructure (poles, masts, infra-red lighting) for security purposes. 32 Appendix 3 Subject to the following conditions / exceptions:i) CCTV cameras permitted by the LDO shall be designed / operated in such a way that they cannot survey / film any residential property or garden. ii) Any CCTV cameras and supporting infrastructure developed / erected in accordance with the LDO provisions shall be decommissioned and removed from the land, building or structure upon which it is situated after it is no longer required. iii) The operation of any CCTV security systems permitted under the provisions of the LDO will be operated in accordance with xxxxxx legislation Boundary fences and gates Development is permitted for the following purposes:a) Operational development comprising the erection or installation of boundary fencing and gates Subject to the following conditions / exceptions:i) Fences and gates shall not exceed 2 metres in height ii) Any fencing or gate permitted by the LDO should not obscure the sight lines of any road junction or site access / egress on to the public highway. iii) Any gate providing vehicular access to the public highway should be set back within the development by a distance of xx metres (to be advised by the Highway Authority) so that it can be unlocked / opened without obstruction of the highway. iv) The provision of fencing under the provisions of the LDO should seek to minimise visual impact when viewed from the public highway or external views, with consideration given to the planting of hedging in native species on the outward facing aspect of the fenced development. Photovoltaic / solar panels Development is permitted for the following purposes:a) The installation of photovoltaic or solar energy panels on buildings within the Egmere LDO area Subject to the following conditions / exceptions:i) Any photovoltaic or solar energy panels installed on buildings in accordance with the LDO provisions shall be decommissioned and removed from the after it is no longer required. 33 Appendix 3 6.0 SCHEDULE OF RESTRICTIONS / CONSTRAINTS TO DEVELOPMENT PERMITTED BY THE EGMERE LOCAL DEVELOPMENT ORDER To be completed at Stage 2 of LDO preparation process following consultation on key strategic issues in terms of highway access, Flood Risk Assessment, Contaminated Land, Sustainability Appraisal etc 34 Agenda Item No______11______ 2012/13 REVISED BUDGET Summary: The base budget for 2012/13 was approved by Full Council on 22 February 2012. The budget was updated as part of the 2011/12 final accounts report for the carry forward of funding from the year end process. The budget has continued to be monitored throughout the year to date and reported to Members accordingly. This report now presents for approval the 2012/13 revised budgets for revenue and capital. Options considered: Not reporting the revised budget – recommending a revised budget during the year provides an opportunity to critically review all budgets and to ensure spend and income budgets reflect current service plans and objectives. Due to the significant budget movements in the year in particular the service restructurings following the management restructure and the outcome of the pay and grading review, this thorough review during the year provides a mechanism to ensure the reported budget is accurate and enables meaningful budget monitoring for the remainder of the year. Conclusions: The revised budget shows a small underspend of £1,398 for the current financial year and will be transferred to the general reserve in the year. Recommendations: That Members agree and recommend to Full Council: 1) The revised revenue budget for 2012/13; 2) The revised transfers to and from reserves as detailed within Appendix D; 3) A transfer of £1,398 to the general reserve; 4) The revised capital programme and associated financing as included at Appendix E including the additional sum of £37,084 be made available to fund refurbishment works to the Rocket House, to include the full renewal and upgrade of the lift system and £21,000 for the replacement scanner and printer for the Planning service, both to be funded from capital receipts. 5) The scale of fees and charges from 1 April 2013 included at Appendix C. 6) That delegated authority for setting the fees and charges for waste be given to Corporate Director, Head of Environmental Health, Head of Finance and relevant Cabinet Portfolio Members. 35 Reasons for Recommendations: To agree a revised budget for the current financial year. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) Budget monitoring reports for the current year; Financial Strategy 2013/14 to 2015/16 Cabinet Member(s) Ward(s) affected: All Cllr Wyndham Northam Contact Officer, telephone number and email: Karen Sly, 01263 516243; Karen.sly@north-norfolk.gov.uk 1. Introduction 1.1 This report presents the revised revenue and capital budgets for the financial year 2012/13. 1.2 During the year financial monitoring reports have been presented to both Cabinet and Overview and Scrutiny Committee which have identified variances between the profiled budget and the actual expenditure and income to date. The last monitoring report was presented to Cabinet on 12 November and Overview and Scrutiny on 21 November 2012, and covered the period up to 30 September 2012 (period six). 1.3 This revised budget brings together the budget monitoring position plus any further budget movements highlighted since the position was reported to produce a revised budget position for the current financial year (2012/13). 2. Revenue Account Budget 2012/13 2.1 Appendix A provides a high level summary of the overall financial position of the Council for the current year. The revised budget is showing a small underspend which will be transferred to reserves in the year. Where movements have been made to budgets these are detailed within Appendix B with the more significant variances highlighted within the report. 2.2 The various sub totals represent the standard reporting framework which is presented in budget setting and reporting the financial outturn. The “Net Cost of Services” represents the total costs of the services provided by the Council including capital charges and the transactions relating to pensions as a result of International Accounting Standards 19 (IAS 19). After making adjustments to recognise Parish Precepts and other transactions, for example amounts to be taken from and put into reserves in the year, the remaining total is the amount to be covered by council tax and government grant as per the original budget set in February 2012. 36 2.3 The following tables (tables 1 and 2) summarises the revised budget and the variances at the net cost of service level, analysed across the major expenditure/income headings. The detail within table 3 provides a commentary on the more significant variances compared to the original budget. Table 1 Net cost of services Updated Revised Budget Budget 2012/13 2012/13 £ £ 15,888,406 19,442,715 Variance £ 3,554,309 Non service expenditure/ income (3,585,798) (7,141,505) (3,555,707) Net budget requirement Amount to be met from Government Grant and Local Taxpayers (Surplus)/ Deficit 12,302,608 12,301,210 (1,398) (12,302,608) (12,302,608) 0 0 (1,398) (1,398) Table 2 - Subjective Analysis Updated Budget £ Revised Budget £ Employees/Support Services Premises Transport Supplies & Services Transfer Payments Income (External) Total Direct Costs and Income Capital Charges IAS19 Notional Charges REFFCUS Total Notional Charges Total Net Costs 9,486,260 2,662,298 342,578 9,993,782 34,547,835 (45,254,659) 11,778,094 1,814,493 (256,842) 2,552,661 4,110,312 15,888,406 10,285,761 2,692,109 317,603 10,695,185 34,547,835 (45,522,184) 13,016,309 1,799,778 (282,941) 4,909,569 6,426,406 19,442,715 Variance £ 799,501 29,811 (24,975) 701,402 0 (267,525) 1,238,215 (14,715) (26,099) 2,356,908 2,316,094 3,554,309 2.4 The variance on employee costs is largely due to a number of one-offs in the year including the implications of the pay and grading review (see also 2.6) and the impact of restructuring where the costs have been funded from a transfer from earmarked reserves. The significant movement on supplies and services is due to the budget being updated to accurately reflect where expenditure is being funded from earmarked reserves for example in relation to the big society fund, benefits partnership and Pathfinder ongoing projects. Other variances include where the budgets have been updated for expenditure being funded from additional grant income. The revenue expenditure funded from capital under statute (REFFCUS) variance reflects the re-profiling of the capital programme for the year. 2.5 The commentary within the following table provides details of the more significant variations between the current budget and the revised position for 37 Variance % 8.4 1.1 (7.3) 7.0 0.0 0.6 10.5 (0.8) 10.2 92.3 56 22.4 direct costs and income, detailed analysis is provided within Appendix B covering the main service areas of the Council. Where applicable the revised budget takes account of costs that are chargeable to the service but are funded from a reserve in the year. Details of these are also provided within the following commentary. 2.6 The base budget for 2012/13 included the estimated financial implications from the management restructure and pay and grading review. At the time of setting the budget in February 2012 these two projects were in progress and the details of the implications at the individual services was not known and therefore could not be allocated to services but were included at a corporate level of reporting. In addition, it was assumed that the pay and grading review would be implemented from April 2012 based on the pay model included within the original consultation document. Subsequent to setting the budget for 2012/13 Full Council in April 2012 approved a revised pay model for implementation in October 2012. An earmarked reserve was established to fund one-off costs associated with the review, i.e. the implications of back pay. Where these costs are now included within the budget for 2012/13 a compensating entry will be made from the earmarked reserve to negate the one-off impact in the current year. The amount that has been taken from the reserve in the year is £394,911. The revised budget for 2012/13 has now been updated to reflect the work on these two projects to date and the implications included within the service budgets where applicable and therefore variances are now explained in the following sections of the report. Table 3 – Service Variances 2012/13 Revised Budget Assets and Leisure Car Parking – The income and expenditure budgets for car parking have been reviewed and updated to reflect the latest forecasts of all car parking income. There are a number of budget movements compared to the base budget, the most significant are: • Additional income for the year compared to the level originally forecast: • Pay and display fee income (£94,472) as a result of the new pricing structure implemented in 2012/13 • Penalty charge notices (PCN) (£52,005). • Additional contract management costs of £49,320. This includes £12,746 relating to the previous financial year and £36,574 for the current financial year of which £20,803 is due to the impact of the increase in PCN income. • £20,000 increase in repairs and maintenance for ticket machines. Administration Buildings – Reduction and refund of NNDR costs totalling £51,548 for the year. This relates to the revaluation of the Cromer and Fakenham offices following the outcome of an appeal covering three years of NNDR charges. This has been partly offset by £11,977 for external fees that were incurred to carry out the work for the revaluation. An ongoing saving from NNDR has been factored into the forward financial projections. One-off repairs and maintenance costs of £8,000 for the disaster recovery room at Fakenham Connect have been incurred; this is due to the pending disposal of the annexe 38 Variance – Growth/ (Saving) £ (72,160) (26,596) Table 3 – Service Variances 2012/13 Revised Budget Variance – Growth/ (Saving) £ building and also reduces the proximity risk of the disaster recovery room being so close to the main office at Cromer. Property Services – The budget variance largely reflects the net movement in relation to employee costs as a result of a vacant post for part of the year and the implications of the new management structure. (17,197) Sports Centres – There are a number of variances now reported within the expenditure and income budgets. The main variances are: • Income is lower than anticipated by £13,000, mainly due to increased participation at Stalham Sports Hall not coming into fruition as originally anticipated, also less outreach work is being provided due to a vacant post, although this has been offset by a saving on employee costs in the year. • £6,500 professional fees relating to the North Walsham Sports Centre business case which are to be funded from the sports hall earmarked reserve. • Additional employee budgets totalling £18,888 which includes a saving of £11,158 due to a vacant post and the implications of the pay and grading review. 41,466 Leisure Complexes – Inflationary increase on the contract management fee of £18,752 and roof repairs on the Splash facility £6,300. 25,052 Investment Properties - An income provision for service charges had been allowed for within the accounts for the past two years; these are no longer recoverable and therefore results in an unfavourable variance of £15,500 in the current year. Essential lift maintenance has been required at the Rocket House in the year resulting in an additional budget requirement of £8,000. Further details on the Rocket House are provided within section 6.3.5 to the report. 18,937 Community and Economic Development General Economic Development – This budget heading has now been updated to reflect the Learning for Everyone project and also projects previously included within the Pathfinder scheme. These are either funded from grant or from the respective earmarked reserves. 123,592 Coast Protection – Additional external consultants to be employed for the year to carry out work in relation to revenue maintenance and associated work. This is funded from a virement from the Coastal Management service. 15,000 Pathfinder – Following the carry forward of the underspend at the end of the 2011/12 financial year the budgets have been updated to reflected the ongoing pathfinder projects and integrated coastal management costs. These are fully funded from the earmarked reserve. 95,124 Regeneration Management – The variance is largely due to employee costs as a result of the management restructure and pay and grading review. 40,434 Local Land Charges – The budget movement reflects the additional income 16,743 39 Table 3 – Service Variances 2012/13 Revised Budget Variance – Growth/ (Saving) £ that was included as part of the 2012/13 budget process which is not now anticipated, the impact of this is reduced income of £12,000 in the current year. In addition the revised charging structure is still to be agreed for street naming and numbering. Environmental Strategy – The budget movement reflects a post that has become vacant in the year for which the remaining budget will not be utilised. (12,565) Community and Localism – This service now includes the projects and grants funded as part of the Big Society/Localism agenda. The costs are largely being funded from the second homes funding that is returned to NNDC from NCC, and the former Local Strategic Partnership earmarked reserve. 173,717 Coastal Management – Of the variance £27,211 relates to a current vacant post, £15,000 has been vired to coast protection consultancy expenditure and the remainder of the variance largely reflects employee costs as a result of the pay and grading review. (26,624) Customer Services IT Support Services – The budget variance includes a saving of £27,000 from licences following from the Civica system changes. The revised budget now includes additional employee costs of £44,413 as a result of the pay and grading review. Publicity – The full year saving reflects the net position following the introduction of advertising in Outlook. Advertising income of £21,060 has now been included in the revised budget along with costs of £6,750. Customer Services – The overall variance reflects a net position on employee costs of a vacant post and the implementation costs of the pay and grading review. Development Management Development Management – The budget movement variance includes increased staff recharges from other planning areas of £22,332, a compensation payment awarded following an ombudsman enquiry of £8,500, employee costs of £59,486 of which £14,696 relates to temporary appointments and £39,407 relates to one-off pay and grading costs both funded from earmarked reserves. The Department for Communities and Local Government announced on 14 November a planning fee increase would come into force on 22 November 2012 of 15%. The original budget already included £50k for a fee increase although this did not come into force as originally planned. Despite this a large number of major applications has meant that a predicted increase of £25,000 has been included. Landscape – Employee costs as a result of the pay and grading implementation of £22,165 are now reflected in the revised budget. There is also a saving shown within employee costs due to increased staff time now charged to development management. The revised budget includes £8,000 biodiversity expenditure to be funded from the planning earmarked reserve in the year. 40 16,950 (14,310) 24,873 76,635 18,267 Table 3 – Service Variances 2012/13 Revised Budget Environmental Health Licensing – The main reason for the variance is a reduction in income of £20,000 from general licensing income due to closed premises. This has been partly offset by the implications from the pay and grading review. Variance – Growth/ (Saving) £ 14,058 Environmental Protection – The revised budget reflects one off costs of £26,000 in relation to Briggate Mill to be funded from reserves pending recovery of costs once land ownership has been identified. There are also savings totalling £9,119 anticipated for the year from a number of miscellaneous demand led budgets. 16,879 Waste Collection and Disposal – There are a number of movements within this service area which are detailed in Appendix B, but overall there is expected to be an increase in direct costs of £31,083. This is due in the main to additional costs for processing and disposal of materials, the haulage charge paid for taking waste to a transfer station instead of direct to Landfill, and a stepped cost to the contract for trade waste. These costs have been offset by a variation to the contract for non-processing of street sweepings and reduced disposal costs for trade waste following a redefinition from Defra. Income is also expected to be down by £58,625 as refunds will be made to commercial customers following the redefinition of waste by Defra and a loss of recycling credit income due to non-processing of street sweepings – these losses are partly offset by additional income from a recharge for Tipping Away. 89,708 Cleansing – The base budget included £15,000 for a cleansing survey, this is no longer required and therefore is a saving in the year. Other budget movements include £16,950 budget transferred to waste collection to reflect the current staffing structure. Financial Services Benefits – The budget reflects the expenditure on the revenues and benefits shared services project which is funded from the partnership earmarked reserve established as part of the 2011/12 outturn process (£265,136). Of the remaining variance £65,713 reflects the implementation of the pay and grading review. Non Distributed Costs – This service includes the pension payments in relation to past employees. Inflation chargeable on these payments is normally contained by reductions in the payments following the death of members. Of the variances £9,634 is due to inflation which has not been offset by reduced payments. The remainder reflects one-off actuarial strain costs as a result of inyear officer structural changes. This one-off cost is being funded by a transfer from the Restructuring and Invest to Save Proposals reserve. Central Costs – Pay and grading implications are now included at the service level. 41 (35,641) 336,967 26,099 (51,866) (40,413) Corporate and Democratic Core – The variance reflects the saving now anticipated to the audit fee following from the changes to the external auditing arrangements from 2012/13 onwards. Organisational Development Human Resources and Payroll – Pay and grading implementation costs of which £15,523 funded from an earmarked reserve. Corporate Corporate Leadership Team – Savings as a result of the management restructuring. 22,718 (145,225) 3. Non Service Expenditure 3.1 The original budget for 2012/13 anticipated that a net total of £269,900 would be earned in interest. This assumed an average balance of £26m at a rate of 1.03%. 3.2 The latest budget monitoring position reported that the rate of interest achieved for the year to date was 0.9% from an average balance available for investment of £25.0m suggesting a reduction compared to the budgeted level. However it is anticipated that the original budget will still be achievable following the decision to invest in pooled property funds (October 2012). 4. Future Budget Forecast and Fees and Charges 4.1 Members were provided with a comprehensive overview of the current financial projections for the period 2013/14 to 2015/16 within the Financial Strategy document for the same period as presented to Cabinet on 12 November 2012. The Local Government Finance Bill has recently become an Act and covers the following: • Local retention of non-domestic rates and Revenue Support Grant • Council Tax Support Schemes • Council Tax Discounts Details on each of the above were outlined within the Financial Strategy document. 4.2 At the time of writing this revised budget report there have been no further announcements of dates for the provisional finance settlement announcement for 2013/14. Detailed work on setting the budget for 2013/14 is underway and will be presented in the new calendar year once the outcome of the finance settlement is known. 4.3 Fees and charges proposals for 2013/14 have been circulated to managers so that income budgets can be updated as part of the budget process. Appendix C to this report provides the detail of the proposed charges for the forward financial year from 1 April 2013. Agreement to these charges in advance of the approval of the budget for the 2013/14 financial year enables Officers to make preparations for the new financial year and also enable more accurate projections for income to be factored into the budget for 2013/14. Any further work in this area will be reported in the Budget reports in February 2013. Trade and garden waste fees are set annually, as in previous years it is requested that delegated authority for setting these fees is given to the 42 Corporate Director, Head of Environmental Health, Head of Finance and the relevant Cabinet Portfolio Members. 4.4 Where applicable the proposed increase to fees and charges is generally around 2.5% for 2013/14 or to the nearest sensible figure after allowing for rounding. The exceptions to this are for those fees and charges which are set by central government, for example planning and premises licence fees and also where a contractor manages a facility on behalf of the Council as the Council has no discretion over these prices. A number of service fees and charges are still to be reviewed alongside the ongoing budget process. 5. Reserves 5.1 The Council holds a number of reserves including the general reserve and earmarked reserves. The general reserve is held as a contingency to cushion the impact of unexpected events or emergencies and uneven cashflows between financial years. The level of this reserve is reviewed annually in the light of the risks that the Council is facing as part of setting the annual budget. A number of earmarked reserves are also held for specific purposes, these are generally indicated by the name/description of the reserve. Again these are reviewed regularly taking into account current commitments and also to ensure that their level and original justification is still appropriate to the respective service areas. Where applicable previous earmarked reserves will be released to fund expenditure in the year or if no longer required will be reallocated to the general reserve. 5.2 Appendix D shows the opening position on each of the reserves at 1 April 2012, the planned movement (i.e. the net of transfers in and out) of the reserve in 2012/13 and the projected closing balance at 31 March 2013. The planned movements of the reserves for future years will be discussed in detail with Cabinet and Corporate Leadership Team over the coming months as part of the detailed budget discussions for 2013/14 and future years. 5.3 The commentary within Table 3 earlier in the report identifies where service expenditure is being funded from a reserve or where a contribution is being made to the reserve. 5.4 The projected year-end (31 March 2013) balance on the general reserve is £1,784,794 (after transferring the small surplus). Current budget projections for future years assume a contribution from this reserve to support (as oneoffs) the base budget of £200,000 in 2013/14 and £100,000 in 2014/15 which will leave an anticipated balance of £1,484,794 as at 31 March 2016 against a current recommended minimum level of £950,000. As part of the budget report for 2013/14 a detailed review of the adequacy of the general reserve will be carried out, early indications suggest that it would be prudent to increase the recommended balance to reflect the significant changes to the Local Authority Financing regime that comes into force in April 2013. 6. Capital Programme 6.1 An updated capital programme was included as part of the Period 6 budget monitoring report, that was presented to Cabinet on 12 November 2012. A copy of the revised capital programme for 2012/13 is included at Appendix E. 43 6.2 There were no adjustments to the 2012/13 Capital Programme, requested as part of the budget monitoring report for Period 6, however, a number of changes have since been made to the profiling of expenditure between financial years against the following schemes, although it should be noted that neither the scheme budgets nor the sources of funding have changed. 6.2.1 Wells Sackhouse Refurbishment and Maltings Wells – These schemes are currently on hold pending the outcome of a larger grant funding submission. The remaining budgets of £26,723 and £100,000 respectively, are requested to be slipped into the new financial year (2013/14), so that they may be used for match funding purposes. 6.2.2 Housing Renovation Grants - Anticipated expenditure against Housing Renovation Grants is in the region of £60,000 for 2012/13. The remainder of the budget for the year, of £800,000 has been requested for slippage into 2013/14 in order to support the delivery of the Housing Renewal Policy, which is due to go to Cabinet in January 2013, with implementation due from April 2013 onwards. 6.2.3 Disabled Facilities Grants - The payment of grants for provision of disabled facilities is continuing, but it is not anticipated that all monies will be spent within the current financial year. As such, it is requested that £372,578 of the budget for 2012/13 be slipped to 2013/14. 6.2.4 Housing Associations – A revised profile of expenditure has been identified for the individual housing projects within this scheme. Based on the amended timetable of key dates, it has been identified that a budget of £2,022,500 is required for this financial year, with the balance of £1,077,678 being requested for slippage to 2013/14. 6.2.5 Strategic Housing and Choice Based Lettings System – The purchase of additional elements of the Choice Based Lettings System is anticipated before the end of the current financial year. Expenditure of £15,000 is expected, with the remaining £5,000 budget being requested for slippage into the new financial year. 6.2.6 Cromer Pier and West Prom Refurbishment Project - The scheme has been delayed and it is therefore requested that the remaining budget identified to be spent in 2012/13 of £99,892, be slipped into the new financial year. 6.2.7 Refurbishment Works to the Seaside Shelters – Whilst this scheme is progressing, with work on the Marrams shelters almost complete, some works will be undertaken in 2013/14. A request has therefore been made for £100,000 of the budget to be slipped into the New Year. 6.2.8 Playground Improvements – Various - The majority of works in relation to Sadlers Wood have been completed, however, there is an anticipated balance of £3,000 which has been requested for slippage to 2013/14. 6.2.9 North Lodge Park - This scheme is currently on hold pending the outcome of a public consultation, and as such the remaining budget of £196,283 is requested for slippage into 2013/14. 44 6.2.10 BPR EDM Project – This budget includes work in relation to the reception refurbishment project. The timing of the works is anticipated to slip into the new financial year and at this time it is requested that £126,986 is slipped to the 2013/14 capital programme of works. 6.2.11 Waste Management and Environmental Health IT System - The scheme is being progressed, but it is anticipated that only £5,100 of the available budget will be spent in 2012/13. The balance of £11,394 is requested for slippage into 2013/14. 6.2.12 Probass 3 (Planning System) – The scheme is nearing completion, however there will be a requirement to undertake some data reloads, which are unlikely to be undertaken until the new financial year. As such slippage of £1,910 is requested into the new financial year, in order to undertake this work. 6.2.13 Administrative Buildings – The programme of works under this scheme has been identified, and works will commence on the replacement fire alarm and emergency lighting for the Cromer office accommodation in 2012/13. The anticipated expenditure for the year is £143,500, and the balance of the budget £131,026 is requested for slippage into the new financial year. 6.3 Further to the profiling amendments identified above, three further adjustments to the 2012/13 Capital Programme are now requested as part of this revised budget report. 6.3.1 Personal Computer Replacement Fund - Following the upgrade of Civica OPENRevenues relating to the Council Tax, Business Rates and Benefits systems, it has been determined that all personal computers within the Revenues and Benefits area require replacement as a matter of urgency. To undertake these replacements the anticipated cost is £32,348, compared to an existing budget of £25,307. Approval is therefore sought for an additional budget provision of £7,041 in 2012/13, to be funded from capital receipts, to facilitate the replacement of these machines. 6.3.2 Planning Scanning and Printing Equipment – In order to enable application plans of up to A0 size to be scanned to the Council website and to be printed off in colour in addition to black and the Planning department requires access to the appropriate scanner and printer. The current equipment is now over 7 years old and is becoming unreliable with engineers being called out at additional cost each time. It is therefore recommended that funding for a replacement scanner and printer of £21,000 be included within the revised budget to be funded from capital receipts. 6.3.3 North Norfolk Enterprise Innovation Centre – When approval was first given to this scheme, it was identified as a feasibility study, which following changes to the capital regulations can no longer be taken as capital expenditure. As a result, it is requested that this scheme is taken out of the capital programme. As the works were to be undertaken in the North Walsham area approval is being sought to vire £17,000 of the remaining budget to the North Walsham Regeneration scheme, to cover the additional expenditure anticipated to be spent within the 2012/13 financial year. 6.3.4 North Walsham Regeneration Scheme – Works have already commenced on the North Walsham Regeneration scheme, but it is anticipated that a further 45 £17,000 will be required to cover the final costs of the scheme, which includes the Town Centre Traffic Management works as approved at Cabinet in October 2012. A virement is therefore requested from the North Norfolk Enterprise Innovation Centre as identified above in paragraph 6.3.3. 6.3.5 Rocket House - At the current time there is budget available of £37,916 in relation to capital works at the Rocket House. The Asset Management Board has identified a series of refurbishment works required to both the building itself and the lift mechanism. In total the estimated value of the works is £75,000, including £50,000 for the full renewal and upgrade of the lift which has been subject to several major breakdowns over the last 6 months. Cabinet are requested to approve that additional budget be made available of £37,084 to enable these works to be undertaken to be funded from the Council’s capital receipts. This increase would bring the total budget for the Rocket House works up to £77,084. 7. Conclusion 7.1 The budget for 2012/13 has been updated to take account of known variances for both expenditure and income that have been highlighted through the budget monitoring process as well as the detailed budget process which is underway for the 2013/14 budget. The appendices to the report highlight the variances at the service level and the more detailed variances have been detailed within section 2 of the report. Where applicable the budgeted reserves movements have been updated to match spend accordingly, for example the one-off costs as a result of the implementation of the pay and grading review. There is currently estimated to be a small underspend for the current year and this is recommended to be transferred to the general reserve in the year. All budgets, both revenue and capital will continue to be monitored over the remaining periods for the current financial year. 7.2 The capital programme has been reviewed and updated to take account of project slippage between financial years for example where schemes have not progressed as originally anticipated. 7.3 The detailed budgets for 2013/14 along with the detailed financial projections for the following years continue to be worked upon and will be reported to Members in the new year along with the outcome of the Local Government Provisional Finance Settlement for 2013/14. 8. Financial Implications and Risks 8.1 The financial implications are outlined in the detail of the report. 8.2 There are a number of significant income streams for which the Council’s influence over is limited as they are demand led, for example car park fees and planning income. Whilst the revised budget has been informed by actuals to date along with projections which do consider current and past trends there is still a risk that income will not be achieved as budgeted. The overall budget position will continue to be monitored for the remainder of the financial year to ensure that the overall budget remains achievable. 9. Sustainability – None as a direct consequence of the report. 46 10. Equality and Diversity - None as a direct consequence of the report. 11. Section 17 Crime and Disorder considerations - None as a direct consequence of the report. 47 APPENDIX A GENERAL FUND SUMMARY - 2012/13 REVISED BUDGET 2012/13 Updated Budget £ 2,373,613 532,068 2,944,170 1,968,986 996,895 4,391,008 2,773,604 283,509 (375,446) 2012/13 Revised Budget £ 2,226,744 517,503 5,451,622 2,169,768 1,057,128 4,539,247 3,153,457 327,246 15,280,563 Net Cost of Services 15,888,407 19,442,715 3,554,308 1,450,222 (2,094,497) (934,852) (536,543) 186,632 301,684 1,538,934 (1,814,493) (2,552,661) (269,900) 600,000 256,842 1,538,934 (1,799,778) (4,909,569) (269,900) 947,441 282,941 0 14,715 (2,356,908) 0 347,441 26,099 13,647,129 15,232,784 1,585,655 (400,000) 429,180 0 0 (30,000) 538,625 0 (181,000) (238,000) (932,441) 445,501 0 (15,000) (99,100) 639,625 0 (208,000) (4,000) 0 (26,233) (84,494) 28,500 0 (20,090) 0 0 (3,506) (1,380) (615,230) 611,678 (394,911) (196,036) (198,175) 0 (56,196) 0 9,872 0 0 (6,500) (266,524) (532,441) 16,321 0 (15,000) (69,100) 101,000 0 (27,000) (4,000) 0 0 0 0 0 0 0 0 (3,506) (1,380) (120,417) 0 (394,911) (196,036) (198,175) 0 (25,696) 0 (81,688) 0 0 (6,500) (28,524) 14,388,814 Amount to be met from Government Grant and Local Taxpayers 13,841,542 13,840,144 (1,398) (1,450,222) (5,736,464) (1,666,646) (5,392,348) (143,134) (1,538,934) (5,789,171) (1,538,934) (5,789,171) (6,225,303) (288,134) (6,225,303) (288,134) 0 0 0 0 2011/12 Actual Service Area £ 2,273,314 548,244 3,310,280 954,512 1,068,388 4,372,598 2,407,427 345,800 Assets and Leisure Corporate Community & Economic Development Customer Services Development Management Environmental Health Finance Organisational Development Savings to be Identified Parish Precepts Capital Charges Reffcus Interest Receivable Revenue Financing for Capital IAS19 Pension Adjustment 13,653,209 Net Operating Expenditure Variance £ (146,869) (14,565) 2,507,452 200,782 60,233 148,239 379,853 43,737 375,446 Contributions to/(from) Earmarked Reserves: (56,460) 374,285 (13,867) (44,621) (270,384) 0 (14,700) 166,574 5,000 (150,000) (41,722) 116,068 (78,500) (82,500) (10,000) 76,400 (66,623) 0 0 28,145 0 314,488 0 (218,294) (13,173) (292,987) 37,837 128,184 196,036 (75,770) 907 721,282 Contribution from Capital Projects Reserve Contribution to Capital Project Reserve Arts and Community Projects Asset Management Benefits Big Society Fund Carbon Management Coast Protection Common Training Concessionary Fares Economic Development and Tourism EIB Income Elections Environmental Health (incl Waste) Environmental Policy Grassed Area Deposits Housing Legal & Democratic Services Local Land Charges Local Strategic Partnership New Homes Bonus Organisational Development Partnership Projects Pathfinder Planning Capital Planning Revenue Regeneration Projects Restructuring and Invest to Save Shared Service Partnership Projects Sheringham Splash Sports Equipment Use of General Reserve 0 (26,233) (84,494) 28,500 0 (20,090) 0 0 (494,813) 611,678 0 (30,500) 0 91,560 0 0 Collection Fund - Parishes Collection Fund - District Revenue Support Grant Redistributed Business Rates Ctax freeze grants (14,388,814) Income from Government Grant and Local Taxpayers 0 (Surplus)/Deficit (13,841,542) (13,841,542) 0 48 (1,398) 0 (1,398) Appendix B Assets & Leisure Service Area Service Car Parking Markets Industrial Estates Surveyors Allotments Handyman Parklands Administration Building Svs Property Services Parks & Open Spaces Foreshore Community Centres Sports Centres Leisure Complexes Other Sports Recreation Grounds Pier Pavilion Foreshore (Community) Woodlands Management Cromer Pier Public Conveniences Investment Properties Leisure CCTV Total Net Costs Capital Charges Reffcus Support Service Charges Support Service Recharges Net Cost of Service 2011/12 Actual 2012/13 Updated Budget 2012/13 Revised Budget £ £ £ (1,313,172) (1,357,230) (1,429,390) 24,762 15,724 16,258 (107,248) (85,716) (87,281) (50) (50) (50) (36,413) (34,317) (37,156) (32,571) (26,480) (27,006) 374,193 413,849 387,253 406,218 367,513 350,316 343,650 391,017 388,048 96,234 133,197 124,179 4,811 4,189 6,189 214,311 193,382 234,848 393,809 374,393 399,445 45,129 59,451 51,789 12,108 8,086 8,086 89,837 96,377 96,897 378,759 374,763 382,287 74,518 93,109 90,411 10,589 22,829 17,829 443,556 408,256 411,739 (93,049) (135,544) (116,607) 141,609 145,334 143,646 145,984 150,758 157,351 1,617,574 1,569,081 (43,809) 585,463 625,522 571,369 0 126,714 20,000 1,374,545 1,356,390 1,304,520 (1,304,268) (1,347,903) (1,238,226) (54,153) (106,714) (51,870) 109,677 2,273,314 49 1,612,890 Variance 2012/13 Revised to 2012/13 Updated £ (72,160) 534 (1,565) 0 (2,839) (526) (26,596) (17,197) (2,969) (9,018) 2,000 41,466 25,052 (7,662) 0 520 7,524 (2,698) (5,000) 3,483 18,937 (1,688) 6,593 2,373,613 2,226,744 (146,869) Appendix B ASSETS & LEISURE SERVICE AREA 2011/12 Actual £ Car Parking Gross Direct Costs Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges Net Expenditure Markets Gross Direct Costs Gross Direct Income Support Service Charges Net Expenditure 677,748 2012/13 Updated Budget £ 617,495 2012/13 Revised Budget £ Variance Explanation for Major Variances £ 695,219 77,724 (£1,500) - Virement of overtime costs to Markets. £20,000 - Increase in repairs & maintenance to cover additional costs associated with new ticket machines. £15,760 Increase in rental costs offset by additional fee income. (£8,237) - Reduction in NNDR costs due to revaluations. £1,552 - Additional credit card fees due to increased payments by credit card. £49,320 - Additional contract management and PCN contract costs. (1,990,920) (1,974,725) (2,124,609) (149,884) (£94,472) - Additional fee income. (£52,005) Additional PCN income. (£1,343) - Further rental income. (£2,171) - Insurance claims reimbursed. (7,103) 0 143,118 14,205 0 135,080 14,205 0 125,060 (1,177,157) (1,207,945) (1,290,125) 0 0 (10,020) (£3,010) - Reduced Customer Services recharge. (£10,380) - Reduced Property Services recharge. £3,170 - Increased Fakenham Connect recharge for Car Parks Office accommodation. (82,180) 104,744 (79,982) 54,849 79,611 93,009 (77,285) 45,980 61,704 93,543 (77,285) 46,670 62,928 (4,433) (102,815) 40,441 18,473 (104,189) 40,441 17,642 (104,923) 29,052 44,976 47,410 51,320 (21,831) 2,135 (6,909) (9,044) (50) 3,321 3,271 (50) 3,370 3,320 (50) 2,930 2,880 0 (440) (440) 82,639 82,921 80,498 (119,052) 55,241 (117,238) 57,740 (117,654) 46,040 Net Expenditure 18,828 23,423 8,884 Parklands Gross Direct Costs 15,229 35,860 27,960 (47,800) (62,340) (54,966) 585 23,508 (8,478) 585 21,310 (4,585) 585 22,830 (3,591) Industrial Estates Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure Surveyors Allotments Gross Direct Income Support Service Charges Net Expenditure Handyman Gross Direct Costs Gross Direct Income Support Service Charges Gross Direct Income Capital Charges Support Service Charges Net Expenditure 534 0 690 1,224 (831) (734) (11,389) (£11,118) - Reduced depreciation charges resulting from property revaluation. 3,910 £1,760 - Increased Property Services recharge. £2,030 - Increased Accountancy recharge. (2,423) (£4,000) - Virement of consumable materials costs to Public Conveniences. (416) (11,700) (£16,050) - Reduced Property Services recharge. £2,780 - Increased Depots recharge. £3,870 - Increased Accountancy recharge. (14,539) (7,900) £1,500 - Virement from Industrial Estates for increased repairs & maintenance costs. (£10,000) - Reduction in electricity costs offset by equivalent reduction in recoverable costs for electricity. 7,374 £10,000 - Reduced recoverable electricity costs, offset by reduced expenditure. (£1,666) Commission income following sale of caravans. (£960) - Additional rental income. 0 1,520 No major variances 994 50 Appendix B ASSETS & LEISURE SERVICE AREA 2011/12 Actual £ 2012/13 Updated Budget £ 2012/13 Revised Budget £ Variance Explanation for Major Variances £ Administration Building Svs Gross Direct Costs 460,910 506,662 482,875 (23,787) £3,750 - Increased overtime costs, offset in part by (£2,477) virement from standby costs and Foreshore overtime budgets. (£51,548) Reduction in NNDR costs due to revaluation of Cromer Offices & Fakenham Connect back to 2010/11. £4,130 - Additional NNDR costs for Upper Sheringham Depot following delay in disposal. £8,000 - Additional repairs & maintenance costs for disaster recovery room at Fakenham Connect as a result of disposing of Annexe building. £11,977 - Additional other fees resulting from external work undertaken on NNDR revaluations. £2,000 - Additional expenditure on canteen consumables. Gross Direct Income (86,717) (92,813) (95,622) 81,528 81,527 78,476 111,571 102,570 106,890 (479,846) 87,446 (539,327) 58,619 (496,624) 75,995 (2,809) (£3,708) - Increased rental for NHS Trainers continued occupation of Cromer Offices. (3,051) (£3,019) - Reduced depreciation following property revaluations. 4,320 £3,130 - Increased Accountancy recharge. Reduced recharges out reflecting lower costs 42,703 incurred. 17,376 410,750 367,513 350,316 (4,532) 0 0 13,659 0 0 176,427 180,810 179,030 Support Service Recharges Net Expenditure (582,645) 0 (561,982) 0 (529,346) 0 Parks & Open Spaces Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus 462,619 (118,969) 0 441,032 (50,015) 0 438,063 (50,015) 20,000 27,668 91,145 30,909 91,420 27,386 81,200 462,463 513,346 516,634 Capital Charges Support Service Charges Support Service Recharges Net Expenditure Property Services Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Capital Charges Support Service Charges Net Expenditure (17,197) (£34,372) - Staffing changes following vacancy and management restructure. £3,752 Additional overtime costs. £1,459 - Further costs from Pay & Grading review. £1,000 Additional CPD training requirement. £9,282 Recruitment costs following vacancy and management restructure. £1,504 - Additional other fees resulting from requirement to procure external revaluation work for final accounts process. 0 (13,659) Reduced intangible amortisation costs following delay in capital expenditure in relation to Asset Management System. (1,780) (£3,340) - Reduction in Customer Services recharge. £6,460 - Additional Computer Applications Team recharge. (£3,880) Reduced Admin Buildings recharge. £14,690 Accountancy recharge reflecting more accurate time allocations. (£11,520) - Corporate Leadership Team recharge. 32,636 Reflects lower costs incurred. 0 (2,969) (£3,539) - NNDR now paid by lessee 0 20,000 Sheringham Skate Park (reflecting requirement to show capital expenditure on non NNDC assets) (3,523) No Major Variances (10,220) (£21,720) - Lower recharge from Leisure services as a result of changes in duties following the officer restructure. £6,250 - Legal work undertaken for Parks Services 3,288 51 Appendix B ASSETS & LEISURE SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Foreshore Gross Direct Costs 2012/13 Revised Budget £ Variance Explanation for Major Variances £ 96,234 133,197 130,376 (2,821) £2,197 - Increase in repairs & maintenance costs offset by additional recoverable charges. (£1,152) - Virement of overtime costs to Admin Buildings. (£3,441) - Reduced staffing costs. 0 0 (6,197) 7,354 0 39,447 7,885 0 59,030 7,213 0 47,120 143,035 200,112 178,512 (6,197) (£2,197) - Increase in recoverable charges, offset by additional repairs & maintenance costs. (£4,000) - Additional monies received for an insurance claim, where expenditure was incurred in a prior year. (672) 0 (11,910) (£3,420) - Reduced Property Services recharge. (£11,070) - Reduced Coastal Team recharge. (21,600) 7,543 (2,732) 6,189 (2,000) 6,189 0 27 3,643 8,481 27 3,660 7,876 19 5,000 11,208 349,834 346,504 374,970 (135,523) (153,122) (140,122) Capital Charges Support Service Charges 0 124,894 12,831 128,470 11,188 111,150 Net Expenditure 339,205 334,683 357,186 22,503 Leisure Complexes Gross Direct Costs 402,784 374,393 399,445 Gross Direct Income Capital Charges Support Service Charges Net Expenditure (8,975) 305,560 27,048 726,417 0 305,559 28,470 708,422 0 305,404 24,640 729,489 25,052 £6,300 - Repair and maintenance (roof repairs to be undertaken at The Splash). £18,752 Inflation on management contract 0 (155) No Major Variances (3,830) No Major Variances 21,067 Other Sports Gross Direct Costs 116,869 71,088 109,289 Gross Direct Income (71,740) (11,637) (57,500) Support Service Charges 31,278 31,520 58,540 Net Expenditure 76,407 90,971 110,329 Recreation Grounds Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure 12,309 (201) 520 3,109 15,737 9,086 (1,000) 520 3,120 11,726 9,086 (1,000) 285 2,740 11,111 Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges Net Expenditure Community Centres Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure Sports Centres Gross Direct Costs Gross Direct Income 0 2,000 £2,000 - Reduced rental income following transfer of properties to Wells Community Trust. (8) 1,340 3,332 28,466 £6,500 - Professional fees relating to business case at North Walsham Sports Centre - funded from the sports hall reserve. £4,000 - North Walsham hall repairs carried out in the year. (£11,158) - Salaries and oncosts as a result of a vacant post. £30,046 - Pay & Grading implementation costs. 13,000 Income from Sports Halls lower than anticipated. (1,643) No Major Variances (17,320) (£5,370) - Lower recharge from Leisure Services as a result of changes in duties following the officer restructure. (£14,600) Lower recharge from Accountancy reflecting a more accurate allocation of time. 38,201 £25,731 - Mobile Gym staff contracts extended. £6,219 - Other expenses relating to the Mobile Gym. This will be funded by additional grants. £4,208 - Pay & Grading implementation costs. (45,863) (£45,863) - Contributions towards Mobile Gym services. 27,020 £22,060 - Higher recharge from Leisure Services as a result of changes in duties following the officer restructure. 19,358 0 0 (235) (380) (615) Pier Pavilion 52 No Major Variances No Major Variances No Major Variances No Major Variances Appendix B ASSETS & LEISURE SERVICE AREA £ 89,837 14,115 2012/13 Updated Budget £ 96,377 15,840 Net Expenditure 103,952 112,217 Foreshore (Community) Gross Direct Costs 382,399 379,513 387,037 Gross Direct Income Support Service Charges Net Expenditure (3,640) 31,704 410,463 (4,750) 32,290 407,053 (4,750) 31,300 413,587 Woodlands Management Gross Direct Costs 179,730 111,709 161,473 (105,212) (18,600) (71,062) 1,386 81,920 157,824 1,386 79,670 174,165 1,386 79,380 171,177 26,177 38,417 34,317 (15,588) 5,232 23,824 (15,588) 5,232 470 (16,488) 5,232 6,690 39,645 28,531 29,751 451,240 410,439 426,854 Gross Direct Income (7,684) (2,183) (15,115) Capital Charges 70,217 76,380 68,262 Support Service Charges 53,444 57,980 43,830 567,217 542,616 523,831 Gross Direct Costs Support Service Charges Gross Direct Income Capital Charges Support Service Charges Net Expenditure Cromer Pier Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure Public Conveniences Gross Direct Costs Net Expenditure 2011/12 Actual 2012/13 Revised Budget Variance Explanation for Major Variances £ £ 96,897 520 No Major Variances 12,870 (2,970) (£2,720) - Lower recharge from Leisure Services as a result of changes in duties following the officer restructure. 109,767 (2,450) 7,524 £5,000 - Emergency phone rentals, in line with 11/12 actual. £2,524 - Bathing Water Directive 2006/7/EC – requirement for provision of public information. This is funded from general reserve agreed roll forward as part of 11/12 closedown 0 (990) No Major Variances 6,534 49,764 £25,521 - Spend on Access to Nature project, funded by grant. £18,325 - Emergency tree works at Warren Woods (52,462) (£2,000) - Additional sales of Firewood. (£5,000) - Additional car parking income at Holt Country Park. (£3,000) - Woodland Trust, contract for site management at Pretty Corner. (£42,462) - Access To Nature grant. 0 (290) No Major Variances (2,988) (4,100) (£5,000) - Maintenance costs lower than expected. (900) 0 6,220 £5,350 - Higher recharge from Coast Protection 1,220 16,415 £4,000 - Virement to repairs & maintenance from Handyman consumable materials to reflect where expenditure is actually incurred. £12,932 - Additional repairs & maintenance expenditure relating to two public conveniences, to be offset by receipt of insurance claim monies. (12,932) Increase in insurance claims following vandalism incidents in two public conveniences, offset by additional repairs & maintenance expenditure. (8,118) Reduced depreciation following property revaluations. (14,150) (£19,670) - Reduced Property Services recharge. £4,730 - Increased Accountancy recharge reflecting more accurate time allocations. (18,785) 53 Appendix B ASSETS & LEISURE SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Investment Properties Gross Direct Costs 2012/13 Revised Budget £ Variance Explanation for Major Variances £ 119,571 89,243 100,486 (212,620) (224,787) (217,093) 0 126,714 0 Capital Charges 26,569 24,569 12,869 Support Service Charges 65,569 60,740 83,800 (911) 76,479 (19,938) Leisure Gross Direct Costs 141,609 146,034 144,346 Gross Direct Income Support Service Charges 0 100,168 (700) 101,260 (700) 68,610 (241,777) (246,594) (212,256) 0 0 0 189,041 (43,057) 195,954 (45,196) 198,645 (41,294) 25,479 70,226 9,807 68,180 9,807 66,880 241,689 228,745 234,038 Gross Direct Income Gross Direct Costs - Reffcus Net Expenditure Support Service Recharges Net Expenditure CCTV Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Capital Charges Support Service Charges Support Service Recharges Net Expenditure 11,243 £2,200 - Additional repairs & maintenance costs incurred for reletting of premises, offset by virement from North Walsham Offices. £8,000 - One off growth in repairs & maintenance costs incurred as a result of essential lift maintenance for the Rocket House. £1,028 - Other fees & charges, offset in part by other recoverable charges. 7,694 (£4,500) - Additional rental income from Chalets and Beach Huts. £2,210 - Reduced rental income. £10,737 - Reduction in recoverable charges as a result of inability to recover previous years service charges already accrued for. (126,714) Reduced charge following delay in capital expenditure in relation to Wells Sackhouse and Maltings schemes. (11,700) Reduced depreciation following property revaluations. 23,060 £9,260 - Increased recharge from Property Services. £10,920 - Increased recharge from Accountancy. (96,417) (1,688) (£5,000) - Savings in training, travel and computer purchases. £3,922 - Pay & Grading implementation costs. 0 No Major Variances (32,650) (£24,420) - Lower recharge from Accountancy reflecting a more accurate allocation of time. (£9,470) - Reduced recharge from Legal Services 34,338 Reduced recharges out reflecting lower costs incurred. 0 2,691 No Major Variances 3,902 £3,902 - Contributions from businesses lower than expected. 0 (1,300) £6,410 - Recharge from Fakenham Connect to reflect the space taken by the CCTV control room. (£3,930) - Lower recharge from Accountancy reflecting a more accurate allocation of time. 5,293 4,775,383 4,571,108 4,765,526 194,418 (3,157,809) (2,958,218) (3,196,445) (238,227) 0 126,714 20,000 (106,714) 585,463 625,522 571,369 (54,153) 1,374,545 1,356,390 1,304,520 (51,870) (1,304,268) (1,347,903) (1,238,226) 109,677 2,273,314 2,373,613 2,226,744 (146,869) 54 Appendix B Community & Economic Development Service Area Planning Policy Arts & Entertainments Museums General Economic Development Tourism Coast Protection Pathfinder Home Improvement Agency Hsg Strategy Regeneration Management Local Land Charges Environmental Strategy Community and Localism Coastal Management £ (210,084) 130,296 46,510 162,668 76,169 240,042 171,091 (3,300) (468) 133,914 40,494 99,817 144,432 160,188 £ (448,950) 120,217 40,955 104,851 62,338 533,632 0 6,300 5,620 137,669 13,390 106,711 (114,282) 120,801 £ (448,525) 120,622 40,965 228,443 62,338 548,632 95,124 6,300 5,620 178,103 30,133 94,146 59,435 94,177 Variance 2012/13 Revised to 2012/13 Base £ 425 405 10 123,592 0 15,000 95,124 0 0 40,434 16,743 (12,565) 173,717 (26,624) Total Net Costs 1,191,769 689,252 1,115,513 426,261 Capital Charges Reffcus IAS19 Pension Adjustment Support Service Charges Support Service Recharges 743,666 656,843 0 1,273,724 (555,722) 484,026 1,088,596 0 1,170,800 (488,500) 486,677 3,249,182 0 1,041,060 (440,810) 2,651 2,160,586 0 (129,740) 47,690 Net Cost of Service 3,310,280 2,944,174 5,451,622 2,507,448 Service 2011/12 Actual 55 2012/13 Updated Budget 2012/13 Revised Budget Appendix B COMMUNITY & ECONOMIC DEVELOPMENT SERVICE AREA 2011/12 Actual £ Planning Policy Gross Direct Costs 2012/13 Updated Budget £ 2012/13 Revised Budget £ Variance £ Explanation for Major Variances 232,002 254,901 255,326 425 No Major Variances (442,086) 100,927 (109,157) (703,851) 102,660 (346,290) (703,851) 103,950 (344,575) 0 1,290 No Major Variances 1,715 Arts & Entertainments Gross Direct Costs 151,017 121,677 145,405 Gross Direct Income (20,721) (1,460) (24,783) 480 40,213 480 44,080 362 26,270 170,989 164,777 147,254 Museums Gross Direct Costs Support Service Charges 46,510 3,837 40,955 3,940 40,965 590 Net Expenditure 50,347 44,895 41,555 General Economic Development Gross Direct Costs 188,939 104,851 368,425 263,574 £218,967 Learning for Everyone budget funded from a transfer from Discretionary Rate Relief budget of £68,000 as detailed in the Big Society Fund report in January 2012. The balance is funded from grants and contributions. £44,607 Expenditure relating the Pathfinder Projects funded from the reserve. Gross Direct Income (26,271) 0 (139,982) (139,982) Grant Income relating to Learning for Everyone. Capital Charges Support Service Charges Net Expenditure 12,463 154,803 329,934 12,463 156,550 273,864 12,463 161,650 402,556 0 5,100 No Major Variances 128,692 Tourism Gross Direct Costs 152,684 62,338 62,338 0 No Major Variances Gross Direct Income Support Service Charges Net Expenditure (76,515) 53,727 129,896 0 54,430 116,768 0 57,870 120,208 0 3,440 No Major Variances 3,440 Coast Protection Gross Direct Costs 248,592 533,657 548,657 15,000 £15,000 - Transfer from Coastal Management for increased use of Consultants. Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges (8,550) 466,135 0 136,140 (25) 463,366 0 183,550 (25) 466,135 0 206,350 Net Expenditure 842,317 1,180,548 1,221,117 0 2,769 0 22,800 £6,770 - Additional support from Property Services. £11,720 - Additional charge from Coastal Management reflection increased work on revenue schemes. 40,569 Gross Direct Income Support Service Charges Net Expenditure Capital Charges Support Service Charges Net Expenditure 56 23,728 £23,323 - Orchestras Live North Norfolk (Trunch) and Sinfonia, Auden Theatre, Holt. These concerts will be funded by grants and admission fees. (23,323) (£23,323) - Grants and admission fees to Sinfonia, Auden Theatre, Holt (118) No Major Variances (17,810) (£13,840) - Lower recharge from Leisure Services as a result of changes in duties following the officer restructure. (£6,720) Lower recharge from Media and Communications. (17,523) 10 No Major Variances (3,350) (£3,430) - Lower recharge from Leisure Services as a result of changes in duties following the officer restructure. (3,340) Appendix B COMMUNITY & ECONOMIC DEVELOPMENT SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Pathfinder Gross Direct Costs 2012/13 Revised Budget £ 509,275 0 95,124 (338,184) 256,871 148,716 0 0 10,490 0 0 0 576,678 10,490 95,124 Home Improvement Agency Gross Direct Costs Net Expenditure (3,300) (3,300) 6,300 6,300 6,300 6,300 Hsg Strategy Gross Direct Costs Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Support Service Charges (468) 844,899 (188,056) 137,479 5,620 1,088,596 0 131,490 5,620 3,100,178 (50,996) 115,530 Net Expenditure 793,854 1,225,706 3,170,332 Regeneration Management Gross Direct Costs 133,914 137,669 178,103 Support Service Charges 124,651 124,880 91,940 (258,565) (262,549) (270,043) 0 0 0 207,878 213,390 216,133 (167,384) (200,000) (186,000) Support Service Charges Net Expenditure 82,844 123,338 87,560 100,950 91,270 121,403 Environmental Strategy Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges 113,357 (13,540) 7,717 35,788 117,711 (11,000) 7,717 35,710 105,146 (11,000) 7,717 24,250 Net Expenditure 143,322 150,138 126,113 Community and Localism Gross Direct Costs 300,145 592,943 729,667 (155,713) (707,225) (670,232) Gross Direct Costs - Reffcus Support Service Charges 0 117,630 0 130,310 200,000 84,800 Net Expenditure 262,062 16,028 344,235 Gross Direct Income Capital Charges Support Service Charges Net Expenditure Support Service Recharges Net Expenditure Local Land Charges Gross Direct Costs Gross Direct Income Gross Direct Income 57 Explanation for Major Variances Variance £ 95,124 Residual Pathfinder project costs and Integrated Coastal Management costs funded from Earmarked Reserve. 0 0 (10,490) Reduction in support costs reflecting end of Pathfinder project. 84,634 0 No Major Variances 0 0 No Major Variances 2,011,582 Housing Capital Schemes (50,996) (15,960) Reduction in staff time recharged from Private Sector Housing. 1,944,626 40,434 £31,700 Management Restructure, this service now includes the post of Head of Community and Economic Development. £7,987 Pay and Grading. (32,940) Reduction in recharges in from Corporate Leadership team (£24,520), Media and Communications (£4,740), Internal Audit (£5,950) (7,494) Net increase in costs recharged to services supported. 0 2,743 This relates to an increase in fees charged by the County council for transport related searches. 14,000 £12,000 Reduced income from Land Charge searches, £2,000 Fees for Street Naming and Numbering not yet introduced. 3,710 No Major Variances 20,453 (12,565) Vacant post 0 0 (11,460) Lower recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure (24,025) 136,724 Big Society revenue projects funded from Second Homes Money. £5,612 - Pay & Grading implementation costs. £15,835 - Staff transferred from another unit. £4,289 Pensions deficit funding adjustment. 36,993 £50,417 - Staff costs funded from Big Society earmarked reserve (LSP balance). (£13,420) Community Right to Challenge Grants. 200,000 Big Society capital grants (45,510) (£38,310) - Lower recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure. (£5,940) - Lower recharge from Computer Applications Team. 328,207 Appendix B COMMUNITY & ECONOMIC DEVELOPMENT SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ 2012/13 Revised Budget £ Variance £ Explanation for Major Variances Coastal Management Gross Direct Costs 160,188 120,801 94,177 (26,624) (£27,211) - Assistant Coastal Engineer post unfilled. (£15,000) - Transfer of Consultancy Budget to be utilised in Coast Protection. £8,536 - Pay & Grading. £7,944 - Salaries & Oncosts following a restucture to be funded from an earmarked reserve. Support Service Charges 136,969 105,150 76,590 (28,560) (£31,450) - Lower recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure. £13,390 - Additional charges from Legal Services. (297,157) (225,951) (170,767) 0 0 0 2,440,733 (1,248,964) 844,899 (188,056) 743,666 1,273,724 (555,722) 3,310,280 2,312,813 (1,623,561) 1,088,596 0 484,026 1,170,800 (488,500) 2,944,174 2,851,386 (1,735,873) 3,300,178 (50,996) 486,677 1,041,060 (440,810) 5,451,622 Support Service Recharges Net Expenditure Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Capital Charges Support Service Charges Support Service Recharges Net Expenditure 58 55,184 Reduced recharges reflecting reduced service cost. 0 538,573 (112,312) 2,211,582 (50,996) 2,651 (129,740) 47,690 2,507,448 Appendix B Corporate Service Area Service Members Services Corporate Leadership Team Legal Services Total Net Costs Support Service Charges Support Service Recharges Net Cost of Service 2012/13 Updated Budget 2011/12 Actual Variance 2012/13 Revised to 2012/13 Base £ £ 398,713 725 612,283 (135,225) 312,643 10,889 2012/13 Revised Budget £ 386,013 845,847 317,426 £ 397,988 747,508 301,754 1,549,286 1,447,250 1,323,639 (123,611) 404,522 (1,405,564) 383,620 (1,298,802) 306,600 (1,112,736) (77,020) 186,066 548,244 532,068 517,503 (14,565) 59 Appendix B CORPORATE SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ 2012/13 Revised Budget £ Variance £ Explanation for Major Variances Members Services Gross Direct Costs 386,565 398,388 399,113 Gross Direct Income Support Service Charges (552) 162,231 (400) 134,080 (400) 118,790 Net Expenditure 548,244 532,068 517,503 Corporate Leadership Team Gross Direct Costs 845,857 747,508 612,283 Gross Direct Income Support Service Charges (10) 137,618 0 143,490 0 111,120 (983,465) (890,998) (723,403) 0 0 0 Legal Services Gross Direct Costs 370,932 352,804 363,693 10,889 £10,507 - Pay & Grading implementation costs. Gross Direct Income Support Service Charges (53,506) 104,673 (51,050) 106,050 (51,050) 76,690 0 (29,360) (£33,060) - Lower recharge from the Corporate Leadership Team as a result of changes in duties following the officer restructure. (422,099) (407,804) (389,333) 0 0 0 Support Service Recharges Net Expenditure Support Service Recharges Net Expenditure Gross Direct Costs Gross Direct Income Support Service Charges Support Service Recharges Net Expenditure 1,603,354 1,498,700 1,375,089 (54,068) (51,450) (51,450) 404,522 383,620 306,600 (1,405,564) (1,298,802) (1,112,736) 548,244 532,068 517,503 60 725 £8,215 - Costs associated with the officer restructure. (£3,000) - Members' NI costs. (£5,000) - Travel, subsistence, phone, post & allowances. 0 (15,290) (£16,750) - Lower recharge from the Corporate Leadership Team as a result of changes in duties following the officer restructure. (14,565) (135,225) Savings as a result of management restructuring. 0 (32,370) This reduction reflects a number of variances which include (£20,260) Legal Services, (£4,880) Admin Buildings and (£4,210) Personnel Services. 167,595 Following the staff restructuring reduced costs recharged to services. 0 18,471 Lower recharges reflecting lower costs incurred. 0 (123,611) 0 (77,020) 186,066 (14,565) Appendix B Customer Services Service Area It - Support Services Tic'S Private Sector Housing Improvement Grants Homelessness Housing - Service Mgmt Transport Publicity Graphical Info System Media & Communications Customer Services - Corporate £ 869,005 156,764 (350) 804,904 (414,658) 548,317 3,806 24,088 18,116 323,916 493,611 £ 886,886 198,353 0 0 (533,378) 560,438 (1,580) 26,388 26,412 368,183 522,040 £ 903,836 192,962 0 0 (500,155) 546,568 (1,500) 12,078 26,412 383,098 546,913 Variance 2012/13 Revised to 2012/13 Base £ 16,950 (5,391) 0 0 33,223 (13,870) 80 (14,310) 0 14,915 24,873 Total Net Costs 2,827,519 2,053,742 2,110,212 56,470 135,331 (526,957) 0 1,687,242 (3,168,623) 153,497 1,337,351 0 1,768,780 (3,344,385) 123,928 1,640,387 0 1,601,960 (3,306,720) (29,569) 303,036 0 (166,820) 37,665 954,512 1,968,985 2,169,767 200,782 Service Capital Charges Reffcus IAS19 Pension Adjustment Support Service Charges Support Service Recharges Net Cost of Service 2011/12 Actual 61 2012/13 Updated Budget 2012/13 Revised Budget Appendix B CUSTOMER SERVICES SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ 2012/13 Revised Budget £ Variance £ It - Support Services Gross Direct Costs 869,235 887,296 904,246 Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges (230) 62,896 0 109,381 (410) 67,582 0 121,680 (410) 62,898 0 128,060 Support Service Recharges Net Expenditure (1,041,282) (1,082,708) (1,094,794) 0 (6,560) 0 Tic'S Gross Direct Costs 240,658 239,085 233,694 Gross Direct Income Capital Charges Support Service Charges (83,894) 8,105 74,225 (40,732) 8,105 77,590 (40,732) 8,105 65,550 Net Expenditure 239,094 284,048 266,617 (350) 0 (350) 0 0 0 0 390 390 804,904 0 (526,957) 364,203 0 1,838,351 (501,000) 378,600 0 2,083,387 (443,000) 357,580 Net Expenditure 642,150 1,715,951 1,997,967 Homelessness Gross Direct Costs 116,801 47,802 67,301 (531,459) (581,180) (567,456) Capital Charges Support Service Charges 47,716 306,845 47,716 316,000 20,130 284,210 Net Expenditure (60,097) (169,662) (195,815) Housing - Service Mgmt Gross Direct Costs 548,161 560,438 546,568 Gross Direct Income Support Service Charges 156 326,386 0 353,620 0 289,090 (874,944) (241) (914,058) 0 (835,658) 0 Private Sector Housing Gross Direct Income Support Service Charges Net Expenditure Improvement Grants Gross Direct Costs Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Support Service Charges Gross Direct Income Support Service Recharges Net Expenditure 62 Explanation for Major Variances 16,950 £44,413 - Pay & Grading implementation costs. (£27,000) - Reduced costs of licences offset by increased computer line costs. 0 (4,684) 0 6,380 £14,290 - Higher recharge from Customer Services as a result of changes in duties following the officer restructure. £5,280 Recharge from Fakenham Connect to reflect the space taken. (£ 15,330) - Lower recharge from the Corporate Leadership Team as a result of changes in duties following the management restructure. £5,130 - Increase in Internal Audit charges reflecting the 2012/13 audit plan. (12,086) Higher recharges reflecting higher costs incurred. 6,560 (5,391) (£6,000) - Savings in salaries and oncosts as a result of vacancies. 0 0 (12,040) (£20,070) - Lower recharge from Customer Services as a result of changes in duties following the officer restructure. (17,431) 0 No Major Variances 390 390 0 No Major Variances 245,036 Housing Capital Grant Schemes 58,000 (21,020) Reduction in staff time charged from Housing Management. 282,016 19,499 VAT shelter Admin budget created, this was previously just netted off against the income received. Increase in B&B charges offset by increased recoverable income. 13,724 Reduction in anticipated VAT Shelter receipts from Victory Housing Association. Increased recoverable income form B&B accommodation. (27,586) (31,790) This variance represents a reduction in staff time recharged from Housing Services Management. (26,153) (13,870) (£28,977) Saving from a vacant post offset by £14,472 Pay and Grading Costs. 0 (64,530) The main changes reflect reductions from the following services (£28,600) Corporate leadership Team, (£10,170) Legal Services, (£7,450) Internal Audit and (£6,750) Accountancy 78,400 Reduced costs recharged to services. 0 Appendix B CUSTOMER SERVICES SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Transport Gross Direct Costs Gross Direct Income Support Service Charges 2012/13 Revised Budget £ Variance £ Explanation for Major Variances 33,978 (30,172) 46,397 26,020 (27,600) 48,070 31,500 (33,000) 42,860 Net Expenditure 50,203 46,490 41,360 Publicity Gross Direct Costs 25,588 26,388 33,138 Gross Direct Income (1,500) 0 (21,060) Support Service Charges 59,665 72,330 47,170 Net Expenditure 83,753 98,718 59,248 Graphical Info System Gross Direct Costs Capital Charges Support Service Charges 18,116 3,780 8,111 26,412 3,780 140 26,412 3,780 9,110 (30,007) (30,332) (39,302) 0 0 0 Media & Communications Gross Direct Costs 333,476 375,683 390,598 14,915 £9,722 - Pay & Grading implementation costs. Gross Direct Income Support Service Charges (9,560) 115,821 (7,500) 117,290 (7,500) 115,290 0 (2,000) (£19,510) - Lower recharge from the Corporate Leadership Team as a result of changes in duties following the officer restructure. £19,170 - Higher recharge from Customer Services as a result of changes in duties following the officer restructure. (439,737) (485,473) (498,388) 0 0 0 Customer Services - Corporate Gross Direct Costs 515,130 532,040 556,913 Gross Direct Income Capital Charges Support Service Charges (21,519) 12,834 276,208 (10,000) 26,314 283,460 (10,000) 29,015 262,650 (782,653) (831,814) (838,578) 0 0 0 Support Service Recharges Net Expenditure Support Service Recharges Net Expenditure Support Service Recharges Net Expenditure Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Capital Charges Support Service Charges Support Service Recharges Net Expenditure 3,506,047 2,721,164 2,790,370 (678,528) (667,422) (680,158) 0 1,838,351 2,083,387 (526,957) (501,000) (443,000) 135,331 153,497 123,928 1,687,242 1,768,780 1,601,960 (3,168,623) (3,344,385) (3,306,720) 954,512 1,968,985 2,169,767 63 5,480 No Major Variances (5,400) No Major Variances (5,210) (£5,270) - Lower recharge from Customer Services as a result of changes in duties following the officer restructure. (5,130) 6,750 £6,750 - Additional costs relating to developing a rate card and advertising telesales work for Outlook magazine. (21,060) (£21,060) - Advertising income from Outlook magazine. (25,160) (£25,680) - Lower recharge from Media and Communications as a result of changes in duties following the officer restructure. (39,470) 0 No Major Variances 0 8,970 £8,890 - Higher recharge from Computer Network & PC support. (8,970) Higher recharges reflecting higher costs incurred. 0 (12,915) Higher recharges reflecting higher costs incurred. 0 24,873 (£23,259) - Salaries and oncosts are lower as a result of vacant posts. £48,102 - Pay & Grading implementation costs. 0 2,701 (20,810) £13,340 - Higher recharge from Computer Applications Team as a result of changes in duties following the officer restructure. (£35,500) - Lower recharge from Fakenham Connect to reflect the space taken. (6,764) Higher recharges reflecting higher costs incurred. 0 69,206 (12,736) 245,036 58,000 (29,569) (166,820) 37,665 200,782 Appendix B Development Management Service Area Development Management Conservation & Design Landscape Building Control & Access Planning Mgt & Comm Support £ 149,152 87,256 56,111 (58,266) 354,448 £ 41,567 88,464 70,029 (66,814) 346,659 £ 115,202 78,640 88,296 (73,918) 353,470 Variance 2012/13 Revised to 2012/13 Base £ 73,635 (9,824) 18,267 (7,104) 6,811 Total Net Costs 588,701 479,905 561,690 81,785 Capital Charges Reffcus IAS19 Pension Adjustment Support Service Charges Support Service Recharges 41,018 0 0 915,206 (476,537) 44,609 0 0 932,340 (459,959) 41,017 0 0 929,820 (475,400) (3,592) 0 0 (2,520) (15,441) Net Cost of Service 1,068,388 996,895 1,057,127 60,232 Service 2011/12 Actual 64 2012/13 Updated Budget 2012/13 Revised Budget Appendix B DEVELOPMENT MANAGEMENT SERVICE 2011/12 AREA Actual 2012/13 Updated Budget £ £ Development Management Gross Direct Costs 2012/13 Revised Budget £ Variance Explanation for Major Variances £ 616,904 615,187 716,294 101,107 £22,552 Increased staff recharges from other planning areas. £8,500 Compensation payment following ombudsman enquiry. £14.696 Temporary staffing funded from reserves. £44,790 Pay and Grading. (467,752) (573,620) (601,092) Capital Charges Support Service Charges Net Expenditure 41,018 489,365 679,535 44,609 490,910 577,086 41,017 501,700 657,919 (27,472) Increase in income generated from S106 works. (£25,000) Additional income from major applications. (3,592) No Major Variances 10,790 £10,770 - Corporate Leadership Team. 80,833 Conservation & Design Gross Direct Costs 87,316 88,514 78,690 Gross Direct Income Support Service Charges Net Expenditure (60) 63,151 150,407 (50) 65,590 154,054 (50) 60,930 139,570 57,107 71,029 89,296 Gross Direct Income Support Service Charges Net Expenditure (996) 81,654 137,765 (1,000) 83,860 153,889 (1,000) 84,500 172,796 Building Control & Access Gross Direct Costs 298,786 346,836 294,444 (357,052) (413,650) (368,362) Support Service Charges Net Expenditure 158,941 100,675 163,680 96,866 160,760 86,842 Planning Mgt & Comm Support Gross Direct Costs 354,448 346,659 353,470 Support Service Charges 122,095 128,300 121,930 (476,537) (459,959) (475,400) 6 15,000 0 Gross Direct Income Landscape Gross Direct Costs Gross Direct Income Support Service Recharges Net Expenditure Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Support Service Recharges Net Expenditure 1,414,561 1,468,225 1,532,194 (825,860) (988,320) (970,504) 41,018 44,609 41,017 915,206 932,340 929,820 (476,537) (459,959) (475,400) 1,068,388 996,895 1,057,127 65 (9,824) (£13,181) Increase in direct staff time charged to Development Management. £3,000 one off expenditure funded from reserves. 0 (4,660) No Major variances (14,484) 18,267 (£12,000) increased staff time charged to Development Managemet off set by £22,165 Pay and Grading costs. £8,000 Biodiversity expenditure which has been funded from the Planning reserve. 0 640 No Major Variances 18,907 (52,392) Savings resulting from vacancies in the establishment and from the Pay and Grading review outcomes. 45,288 Reduced income to reflect current market conditions and self financing position. (2,920) No Major Variances (10,024) 6,811 Anticipated Restructure savings not achieved, this will be reviewed as part of the peer review. (6,370) (£10,510) Coprorate Leadership Team (15,441) Net increase in costs recharged to other planning services. (15,000) 63,969 17,816 (3,592) (2,520) (15,441) 60,232 Appendix B Environmental Health Service Area £ 348,158 335,441 0 (57,163) 21,384 23,572 396,795 53,807 237,897 910,866 738,260 57,818 70,621 £ 377,059 346,505 0 (74,894) 27,436 11,063 461,851 37,572 139,276 1,079,273 734,655 26,984 84,579 £ 372,229 346,505 0 (60,836) 21,188 21,302 478,730 52,930 141,579 1,168,981 694,974 26,984 85,983 Variance 2012/13 Revised to 2012/13 Base £ (4,830) 0 0 14,058 (6,248) 10,239 16,879 15,358 2,303 89,708 (39,681) 0 1,404 Total Net Costs 3,137,456 3,251,359 3,350,549 99,190 Capital Charges Support Service Charges Support Service Charges Recharges 549,188 974,785 (288,831) 422,791 907,920 (191,062) 543,474 851,910 (206,686) 120,683 (56,010) (15,624) Net Cost of Service 4,372,598 4,391,008 4,539,247 148,239 Service Commercial Services Rural Sewerage Schemes Travellers Licensing Street Naming Pest Control Environmental Protection Dog Control Env Health - Service Mgmt Waste Collection and Disposal Cleansing Community Safety Civil Contingencies 2011/12 Actual 66 2012/13 Updated Budget 2012/13 Revised Budget Appendix B ENVIRONMENTAL HEALTH SERVICE AREA 2011/12 Actual £ 2012/13 Updated Budget £ 2012/13 Revised Budget £ Variance £ Explanation for Major Variances Commercial Services Gross Direct Costs Gross Direct Income Support Service Charges 371,480 (23,322) 183,579 406,493 (29,434) 171,600 401,163 (28,934) 129,000 (5,330) Employee cost savings 500 No major variances (42,600) Reduced recharges of (£32,890) from Environmental Health management unit, Customer Services, Personnel, Computer teams and Legal services offset by additional recharge costs of £5,730 for Accountancy and Creditors. (£17,390) Relates to changes in duties of the Corporate Leadership Team following the officer restructure Net Expenditure 531,737 548,659 501,229 (47,430) Rural Sewerage Scheme Gross Direct Costs Support Service Charges Net Expenditure 335,441 0 335,441 346,505 0 346,505 346,505 390 346,895 Travellers Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Capital Charges Support Service Charges 1,200 (1,200) 46,751 (46,751) 97,800 0 10,000 (10,000) 32,897 (32,897) 97,800 0 4,000 (4,000) 32,897 (32,897) 97,800 1,640 97,800 97,800 99,440 115,049 (172,212) 115,289 (190,183) 109,347 (170,183) Support Service Charges 165,203 150,940 136,390 Net Expenditure 108,040 76,046 75,554 Street Naming Gross Direct Costs Capital Charges Support Service Charges 21,384 5,691 558 27,436 9,960 510 21,188 5,691 2,410 (6,248) Vacant post (4,269) Depreciation 1,900 Recharges from Accountancy and Creditors reflecting a more accurate allocation of time Net Expenditure 27,633 37,906 29,289 (8,617) Pest Control Gross Direct Costs Gross Direct Income Support Service Charges Net Expenditure 27,425 (3,853) 6,752 30,324 15,008 (3,945) 6,080 17,143 25,247 (3,945) 7,040 28,342 10,239 Staff restructure 0 960 No major variances 11,199 Net Expenditure Licensing Gross Direct Costs Gross Direct Income 67 0 No variances 390 390 (6,000) Reduction in running costs 6,000 Reduction in contributions 0 0 0 1,640 Recharges from Accountancy reflecting a more accurate allocation of time 1,640 (5,942) Employee cost savings 20,000 Reduction in general licensing income due to closed premises (14,550) Reduced recharges of (£11,840) from Environmental Health management unit and Customer Services offset by additional recharge costs of £4,980 for Accountancy and Creditors. (£9,550) Relates to changes in duties of the Corporate Leadership Team following the officer restructure (492) Appendix B ENVIRONMENTAL HEALTH SERVICE AREA 2011/12 Actual £ 2012/13 Updated Budget £ 2012/13 Revised Budget £ Variance £ Explanation for Major Variances Environmental Protection Gross Direct Costs 420,236 480,781 497,660 16,879 (£9,119) One-off savings on miscellaneous supplies and services which are demand led. £26,000 Demolition costs for Briggate Mill - to be funded from Reserves pending potential recovery of costs once land ownership has been identified Gross Direct Income Capital Charges Support Service Charges (23,441) 3,600 191,356 (18,930) 3,600 176,070 (18,930) 3,600 198,830 0 0 22,760 Reduced recharges of (£9,100) from Environmental Health management unit, Customer Services, Computer teams and Media offset by additional recharge costs of £38,130 for Accountancy and Creditors, the Web team and Legal Services reflecting latest time allocation estimates. (£9,410) Relates to changes in duties of the Corporate Leadership Team following the officer restructure Net Expenditure 591,751 641,521 681,160 39,639 Dog Control Gross Direct Costs Gross Direct Income Support Service Charges 55,473 (1,666) 30,860 38,072 (500) 29,900 53,430 (500) 19,750 Net Expenditure 84,667 67,472 72,680 5,208 238,370 (473) 12,482 0 38,452 140,126 (850) 11,616 0 40,170 142,229 (650) 8,317 0 56,790 2,103 200 (3,299) 0 16,620 (288,831) 0 (191,062) 0 (206,686) 0 3,753,123 (2,842,257) 4,033,601 (2,954,328) 4,064,684 (2,895,703) Capital Charges 429,615 299,815 428,066 IAS19 Pension Support ServiceAdjustment Charges 0 240,036 0 228,050 0 230,020 Env Health - Service Mgmt Gross Direct Costs Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges Support Service Recharges Net Expenditure Waste Collection and Disposal Gross Direct Costs Gross Direct Income 15,358 Staff restructure 0 (10,150) This variance relates to changes in duties of the Corporate Leadership Team following the officer restructure No major variances No major variances Intangible amortisation (£4,370) - Reduced recharges from Personnel offset by additional recharge costs of £22,670 for Customer Services, Fakenham Connect and Accountancy reflecting updated staff allocations (15,624) Reflects higher costs incurred 0 31,083 See Note A below 58,625 £78,056 Reduction in fee income to include refunds following redefinition of waste by Defra; £27,089 Loss of recycling credits from street sweepings; (£49,000) Recharges for Tipping away (as above) 128,251 £155,911 Embedded Leases; (£27,660) Depreciation on vehicles 0 (£14,940) - Reduced recharges from 1,970 Personnel, Accountancy, Sundry Debtors and Media offset by additional recharge costs of £25,230 for Environmental Health Management Unit. (£7,580) Relates to changes in duties of the Corporate Leadership Team following the officer restructure Net Expenditure 1,580,517 1,607,138 1,827,067 68 219,929 Appendix B ENVIRONMENTAL HEALTH SERVICE AREA 2011/12 Actual 2012/13 2012/13 Updated Revised Budget Budget Variance Explanation for Major Variances £ £ £ £ Note A: £22,848 Additional costs for processing and disposal of materials at NEWS; £51,840 Trade waste stepped cost to Kier; (£31,353) Variation to Kier contract for non-processing of street sweepings; £49,000 Waste haulage charge - the cost of taking waste to Caister transfer station instead of direct to Landfill - this cost is fully recharged. (£80,272) Reduced disposal costs for trade waste following redefinition from Defra; £6,090 Additional garden bin stock; £16,950 Budget transfer from Cleansing for staffing. Cleansing Gross Direct Costs 773,813 771,401 735,615 (35,786) (£15,000) Payment for NI 195 Cleansing survey not required; (£6,204) Vacant post; (£16,950) Budget transfer to waste collection for staffing; £2,368 Kier contract variations Gross Direct Income (35,553) (36,746) (40,641) Support Service Charges Net Expenditure 19,943 758,203 20,480 755,135 22,500 717,474 (3,895) Additional income from recharges for dog and litter bin empities 2,020 No major variances (37,661) Community Safety Gross Direct Costs Support Service Charges 57,818 7,969 26,984 7,830 26,984 3,420 Net Expenditure 65,787 34,814 30,404 Civil Contingencies Gross Direct Costs Gross Direct Income Support Service Charges 70,647 (26) 90,077 84,579 0 76,290 85,983 0 43,730 160,698 160,869 129,713 (31,156) 6,241,459 (3,104,003) 46,751 (46,751) 549,188 974,785 (288,831) 4,372,598 6,496,275 (3,244,916) 32,897 (32,897) 422,791 907,920 (191,062) 4,391,008 6,514,035 (3,163,486) 32,897 (32,897) 543,474 851,910 (206,686) 4,539,247 17,760 81,430 0 0 120,683 (56,010) (15,624) 148,239 Net Expenditure Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Capital Charges Support Service Charges Support Service Charges Recharges Net Expenditure 69 0 (4,410) Reduced recharges from Accountancy and Internal Audit offset by an increased recharge from Computer Network (4,410) 1,404 Staffing costs 0 (32,560) (£22,410) - Reduced recharges from Environmental Health management unit, Customer Services, Computer teams and Media. (£10,770) Relates to changes in duties of the Corporate Leadership Team following the officer restructure Appendix B Finance Service Area Local Taxation Benefits Treasury Management Discretionary Rate Relief Non Distributed Costs Benefits & Revenues Mgmt Corporate Finance Internal Audit Central Costs Corporate & Democratic Core £ 168,045 (329,301) 0 62,952 369,726 71,900 576,796 99,822 44,857 331,388 £ 115,400 198,967 0 68,018 256,842 72,512 573,133 105,967 97,485 347,386 £ 112,041 535,934 0 68,000 282,941 86,402 580,936 105,967 45,619 306,973 Variance 2012/13 Revised to 2012/13 Base £ (3,359) 336,967 0 (18) 26,099 13,890 7,803 0 (51,866) (40,413) Total Net Costs 1,396,185 1,835,710 2,124,813 289,103 46,567 (157,726) 2,566,442 (1,444,041) 99,048 (256,842) 2,561,360 (1,465,672) 48,313 (282,941) 2,833,420 (1,570,048) (50,735) (26,099) 272,060 (104,376) 2,407,427 2,773,604 3,153,557 379,953 Service Capital Charges IAS19 Pension Adjustment Support Service Charges Support Service Recharges Net Cost of Service 2011/12 Actual 70 2012/13 Updated Budget 2012/13 Revised Budget Appendix B FINANCE SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Local Taxation Gross Direct Costs Gross Direct Income Capital Charges Support Service Charges Net Expenditure Benefits Gross Direct Costs Gross Direct Income Capital Charges Support Service Recharges Net Expenditure 2012/13 Revised Budget £ Variance £ Explanation for Major Variances 548,231 (380,186) 622,263 (506,863) 622,404 (510,363) 141 No Major Variances (3,500) (£3,500) Business Rate referral, new burdens grant 0 7,820 No Major Variances 4,461 6,876 425,305 600,226 15,000 434,210 564,610 15,000 442,030 569,071 35,458,628 35,305,113 35,642,080 336,967 £65,713 Employee costs including pay and grading implementation. £265,136 Expenditure on the revenues and benefits shared service project this is funded from the Partnership earmarked reserve which was established as part of the year end process. (35,787,929) (35,106,146) (35,106,146) 23,358 75,054 24,319 590,872 651,930 668,700 0 (50,735) 16,770 £30,030 Additional Charges from Legal Services. £23,520 Fakenham Connect (£8,790) Admin Buildings (£18,870) Computer Applications Team. (£12,550) Customer Services. 284,929 925,951 1,228,953 Treasury Management Support Service Charges 51,712 50,430 55,820 Net Expenditure 51,712 50,430 55,820 Discretionary Rate Relief Gross Direct Costs 62,952 68,018 68,000 (18) Budget replaced by contribution from Big Society Fund. The original base has been transferred to Economic Development to Match fund staffing on Learning for Everyone. Net Expenditure 62,952 68,018 68,000 (18) 369,726 256,842 282,941 (157,726) 0 212,000 (256,842) 0 0 (282,941) 1,600 1,600 Benefits & Revenues Mgmt Gross Direct Costs 71,900 72,512 86,402 Support Service Charges 37,649 37,230 18,450 (109,549) 0 (109,742) 0 (104,852) 0 Corporate Finance Gross Direct Costs 577,424 573,133 580,936 Gross Direct Income Capital Charges IAS19 Pension Adjustment Support Service Charges (628) 16,333 0 291,693 0 8,994 0 267,750 0 8,994 0 328,330 (884,822) 0 (843,318) 6,559 (918,260) 0 99,822 11,052 105,967 11,340 105,967 3,980 (110,874) (117,307) (109,947) 0 0 0 Non Distributed Costs Gross Direct Costs IAS19 Pension Adjustment Support Service Charges Net Expenditure Support Service Recharges Net Expenditure Support Service Recharges Net Expenditure Internal Audit Gross Direct Costs Support Service Charges Support Service Recharges Net Expenditure 71 303,002 5,390 Additional Staff time recharged from Accountancy. 5,390 26,099 £9,634 - Inflation on Added Years payments. £16,364 - Actuarial strain. (26,099) 1,600 No Major Variances 1,600 13,890 Employee costs including the pay and grading implementation. (18,780) Reduction in recharge from Corporate Leadership Team following restructure. 4,890 0 7,803 Employee cost including £17,301 pay and grading implementation which is offset by (£8,500) savings from a vacant post. 0 0 0 60,580 £17,530 Computer Applications Team. The balance represents recharges from accountancy to Treasury Management, Creditors and Sundry Income. (74,942) Additional costs recharged to Services. (6,559) 0 No Major Variances (7,360) (£5,420) - Lower recharge from Accountancy reflecting a more accurate allocation of time. 7,360 Lower recharges reflecting lower costs incurred. 0 Appendix B FINANCE SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Central Costs Gross Direct Costs 2012/13 Revised Budget £ Variance £ Explanation for Major Variances 44,857 97,485 45,619 293,939 297,820 391,370 (338,796) (395,305) (436,989) 0 0 0 Corporate & Democratic Core Gross Direct Costs 331,478 347,386 306,973 (40,413) (£40,000) - Net impact following changes to external audit arrangements due to the abolition of the Audit Commission and additional subsidy grant audit work. Gross Direct Income Support Service Charges (90) 864,220 0 810,650 0 923,140 0 112,490 £83,530 - Higher recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure. £29,000 - Higher recharge from Environmental Health, reflecting a more accurate allocation of time. £12,300 - Higher recharge from Human Resources as a result of changes in duties following the officer restructure. (£9,800) Lower recharge from Accountancy reflecting a more accurate allocation of time. (£25,020) Lower recharge from Legal Services as a result of changes in duties following the officer restructure. £8,070 - Higher recharge from Treasury Management 1,195,608 1,158,036 1,230,113 72,077 37,565,018 37,448,719 37,741,322 (36,168,833) (35,613,009) (35,616,509) 0 0 0 0 0 0 46,567 99,048 48,313 (157,726) (256,842) (282,941) 2,566,442 2,561,360 2,833,420 (1,444,041) (1,465,672) (1,570,048) 2,407,427 2,773,604 3,153,557 292,603 (3,500) 0 0 (50,735) (26,099) 272,060 (104,376) 379,953 Support Service Charges Support Service Recharges Net Expenditure Net Expenditure Gross Direct Costs Gross Direct Income Gross Direct Costs - Reffcus Gross Direct Income - Reffcus Capital Charges IAS19 Pension Adjustment Support Service Charges Support Service Recharges Net Expenditure 72 (51,866) (£51,584) - Pay and Grading implementation. These costs now feature in the relevant service areas. 93,550 £18,780 - Higher recharge from Customer Services as a result of changes in duties following the officer restructure. (£15,900) Lower recharge from Accountancy reflecting a more accurate allocation of time. £52,600 Higher recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure. £28,460 - Higher recharge from Media as a result of changes in duties following the officer restructure. (41,684) Higher recharges reflecting higher costs incurred. 0 Appendix B Organisational Development Service Area Health Personnel & Payroll Supp Svs Insurance & Risk Management Policy & Performance Mgt Registration Services (559) 320,910 276,386 131,181 230,219 0 321,800 238,229 154,456 154,609 0 349,426 238,291 155,782 156,836 Variance 2012/13 Revised to 2012/13 Base £ 0 27,626 62 1,326 2,227 Total Net Costs 958,137 869,094 900,335 31,241 270,878 (883,215) 291,980 (877,565) 367,870 (940,959) 75,890 (63,394) 345,800 283,509 327,246 43,737 Service Support Service Charges Support Service Recharges Net Cost of Service 2011/12 Actual 2012/13 Updated Budget 2012/13 Revised Budget £ £ £ 73 Appendix B ORGANISATIONAL DEVELOPMENT SERVICE AREA 2011/12 Actual 2012/13 Updated Budget £ £ Health Gross Direct Costs Gross Direct Income Support Service Charges 2012/13 Revised Budget £ Variance £ Explanation for Major Variances 3,004 (3,563) 9,284 0 0 8,410 0 0 0 8,725 8,410 0 0 No Major Variances 0 (8,410) (£8,200) - Following internal restructure this service has been transferred to another service area. (8,410) Personnel & Payroll Supp Svs Gross Direct Costs 320,910 321,800 349,426 27,626 £22,718 - Pay & Grading implementation costs. Support Service Charges 117,111 124,340 121,300 (438,021) (446,140) (470,726) 0 0 0 276,769 (383) 5,050 238,879 (650) 9,190 238,941 (650) 24,780 (281,436) (247,419) (263,071) 0 0 0 138,614 154,456 155,782 (7,433) 32,577 0 29,550 0 51,380 (163,758) (184,006) (207,162) 0 0 0 463,077 (232,858) 106,856 160,888 (6,279) 120,490 163,115 (6,279) 170,410 337,075 275,099 327,246 1,202,374 (244,237) 270,878 (883,215) 345,800 876,023 (6,929) 291,980 (877,565) 283,509 907,264 (6,929) 367,870 (940,959) 327,246 Net Expenditure Support Service Recharges Net Expenditure Insurance & Risk Management Gross Direct Costs Gross Direct Income Support Service Charges Support Service Recharges Net Expenditure Policy & Performance Mgt Gross Direct Costs Gross Direct Income Support Service Charges Support Service Recharges Net Expenditure Registration Services Gross Direct Costs Gross Direct Income Support Service Charges Net Expenditure Gross Direct Costs Gross Direct Income Support Service Charges Support Service Recharges Net Expenditure 74 (3,040) (£6,950) - Lower recharge from Corporate Leadership Team as a result of changes in duties following the officer restructure. (24,586) Higher recharges reflecting higher costs incurred. 0 62 No Major Variances 0 15,590 £17,720 - Higher recharge from Human Resources as a result of changes in duties following the officer restructure. (15,652) Higher recharges reflecting higher costs incurred. 0 1,326 (£15,835) - Staff transferred to another unit. £18,719 - Pay & Grading implementation costs. 0 21,830 £18,040 - Higher recharge from Human Resources as a result of changes in duties following the officer restructure. (23,156) Higher recharges reflecting higher costs incurred. 0 2,227 No Major Variances 0 No Major Variances 49,920 £36,440 - Higher recharge from Human Resources as a result of changes in duties following the officer restructure. £17,880 Higher recharge from Corporate Leadership Team. 52,147 31,241 0 75,890 (63,394) 43,737 Appendix C Fees and Charges - Assets & Leisure Service Area V A T 2012/13 Charge £:p - Runton Road - Beach Road - Cart Gap - Beach Road - Pauls Lane - Clink Road - Beach Road - Station Road - Stearmans Yard - Beach Road T T T T T T T T T T 50p for 30 minutes only, £1.20 per hour thereafter 50p for 30 minutes only, £1.20 per No Change hour thereafter - Cadogan Road - Meadow - Promenade (Disabled only) - Albert Street - Station Road - Chequers - Morris Street - Staithe Street T T T T T T T T 50p for 30 minutes only, £1.00 for the first hour, 70p per hour thereafter 50p for 30 minutes only, £1.00 for No Change the first hour, 70p per hour thereafter T T T T T T T 50p for 30 minutes only, £1.00 for 2 hours, 70p per hour thereafter 50p for 30 minutes only, £1.00 for No Change 2 hours, 70p per hour thereafter Stalham - Bridge Street - The Limes - Queens Road - Bank Loke - New Road - Vicarage Street - High Street All P&D Car Parks (Coastal Car Park tickets transferable) - All day ticket T £5.00 £0.00 0.0% £5.00 T £1.00 £0.00 0.0% £1.00 T T T T T T T T T T T T T T £5.00 £10.00 £6.00 £3.00 £27.50 £55.00 £200.00 £30.00 £120.00 £16.00 £65.00 N/A £50 - £70 £25 - £35 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 N/A 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% N/A £5.00 £10.00 £6.00 £3.00 £27.50 £55.00 £200.00 £30.00 £120.00 £16.00 £65.00 TBA £50.00 £25.00 CAR PARKING Pay & Display Car Parks between 08:00 - 18:00 Coastal Car Parks Cromer East Runton Happisburgh Mundesley Overstrand Sea Palling Sheringham Wells Weybourne Other Car Parks Cromer Holt Sheringham Wells Fakenham North Walsham Pay & Display Car Parks between 18:00 - 23:00 All Car Parks Other Charges Coach Parking (where permitted) Carnival Day (Runton Road) Weekly Permit Annual Permit Half Year Permit Quarter Year Permit Residents Permit Penalty Charge Notice - Half day (up to 4 hours) - All day ticket - Per Car, Per Entry - Per Motorcycle, Per Entry - 3 hour permit - 24 hour permit - 3 hour permit - 24 hour permit - 3 hour permit - 24 hour permit - Full - Prompt Payment Actual Increase Proposed % Increase Proposed Charge 2013/14 75 Comments To be reviewed as part of the budget process Appendix C Fees and Charges - Assets & Leisure Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 - April, May, June, Oct, Nov, Dec - July, August, Sept - Jan, Feb, March - April - June - July - September - October - December - January - March - April - Sept - October - March - April - Sept - October - March T T T T T T T T T T T £20.00 £30.00 £15.00 £152.00 £234.00 £111.00 £88.00 £297.00 £153.00 £223.00 £115.00 £0.00 £0.00 £0.00 £3.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% £20.00 £30.00 £15.00 £155.00 £234.00 £111.00 £88.00 £297.00 £153.00 £223.00 £115.00 - April, May, June, Nov, Dec - July, August, Sept, Oct - Jan, Feb, March - April - June - July - September - October - December - January - March - April - Sept - October - March - April - Sept - October - March T T T T T T T T T T T £35.00 £45.00 £25.00 £338.00 £520.00 £247.00 £195.00 £660.00 £340.00 £495.00 £255.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% £35.00 £45.00 £25.00 £338.00 £520.00 £247.00 £195.00 £660.00 £340.00 £495.00 £255.00 Other Charges Full Annual Payment in Advance Refunds - Administration Fee New Traders Discount (conditions apply) T T T 10% discount £15.00 25% discount £0.00 0.0% 10% discount £15.00 25% discount CHALETS & BEACH HUTS Chalets Sheringham Old Chalets New Chalets (incl electricity) T T £650.00 £770.00 £10.00 £20.00 1.5% 2.6% £660.00 £790.00 Cromer West Beach East Beach T T £600.00 £650.00 £10.00 £10.00 1.7% 1.5% £610.00 £660.00 Weekly Lets - Cromer West Low Season High Season T T £55.00 £95.00 £0.00 £5.00 0.0% 5.3% £55.00 £100.00 Weekly Lets - Cromer East & Sheringham Low Season High Season T T £60.00 £110.00 £0.00 £5.00 0.0% 4.5% £60.00 £115.00 Weekly Lets - Cromer East & Sheringham New (Serviced) Low Season High Season T T £75.00 £135.00 £0.00 £5.00 0.0% 3.7% £75.00 £140.00 Winter Lets Per Month Per Week 40 Week Lets (October - July) 40 Week Lets (October - July) T T T T £60.00 £20.00 £450.00 £500.00 £0.00 £0.00 £15.00 £15.00 0.0% 0.0% 3.3% 3.0% £60.00 £20.00 £465.00 £515.00 MARKETS Site = 12' Frontage x 16' Depth Cromer, Stalham and Sheringham (Weds) - Per Site Weekly Quarterly Half Yearly (Up to 2 pitches, £ per pitch) Half Yearly (3rd pitch +, £ per pitch) Sheringham (Saturday) - Per Site Weekly Quarterly Half Yearly (Up to 2 pitches, £ per pitch) Half Yearly (3rd pitch +, £ per pitch) Cromer West Cromer East 76 Comments Appendix C Fees and Charges - Assets & Leisure Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 Hut Sites Cromer, Overstrand & Sheringham One Year (Excluding Rates) Mundesley Mundesley - May to October T T T £205.00 £195.00 £500.00 £5.00 £5.00 £15.00 2.4% 2.6% 3.0% £210.00 £200.00 £515.00 Huts Weekly Lets Low Season High Season T T £45.00 £95.00 £0.00 £5.00 0.0% 5.3% £45.00 £100.00 T £30.00 £0.00 0.0% £30.00 PARKLANDS CARAVAN SITE Site Per Year Termination of Licence (early - mid-term) T £960.00 £25.00 2.6% £985.00 HOLT COUNTRY PARK School visits where Ranger's assistance required (Per Person) T £3.20 £0.10 3.1% £3.30 T T £1.50 £20.00 £0.00 £0.50 0.0% 2.5% £1.50 £20.50 T T £2.90 £2.40 £0.10 £0.10 3.4% 4.2% £3.00 £2.50 Car Park Per car per occasion Annual Permit (NNDC Standard Car Park Season Tickets are also valid) MOBILE GYM Fees for the use of the facility per session Concessionary price per session Admin Fee 77 Comments Appendix C Fees and Charges - CLT / Corporate Service Area LEGAL SERVICES Legal Work (exclusive of VAT charged) Mortgage Redemption Preparation of a new lease Sale of land Preparation of License Private Mortgage Quest re: second Mortgage Agreement - section 18 Public Health Act 1936 Legal Work in connection with release of covenant V A T 2012/13 Charge £:p T T T T T T T T At Solicitors Hourly Rate Actual Increase Proposed % Increase Proposed Charge 2013/14 At Solicitors Hourly Rate 78 Comments Appendix C Fees and Charges - Customer Services Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 TOURIST INFORMATION CENTRES Concessionary Fares Application processing T £7.00 £0.50 7.1% £7.50 FILMING TV drama/advertisements/feature films Per Day Per Hour T T £512.50 £82.00 £12.50 £3.00 2.4% 3.7% £525.00 £85.00 Documentaries and charities (depending on nature of organisation, subject and crew size) Per Day Per Hour T T £310.00 £52.00 £10.00 £3.00 3.2% 5.8% £320.00 £55.00 Administration Charge (only charged where a fee and/or contract is appropriate) Standard Less than 7 days notice T T £25.60 £51.30 -£0.60 £3.70 -2.3% 7.2% £25.00 £55.00 Stills (specifically commercial advertising with props, etc) T £100 - £500 Free Free Parking (if required) T £10 - £15 £10 - £15 PHOTOCOPYING Per Copy Per Copy - Staff Colour Copying (A4) Colour Copying (A3) Colour Copying - Staff (A4) Colour Copying - Staff (A3) T T T T T T £0.07 £0.07 £0.61 £1.21 £0.61 £1.21 Education/news/weather/student/individual photographers or 'in the interest of the district' £100 - £500 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% £0.07 £0.07 £0.61 £1.21 £0.61 £1.21 79 Comments Appendix C Fees and Charges - Development Management Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 DEVELOPMENT PLAN Development Plan for North Norfolk (all prices inclusive of postage) Core Strategy (incorporating Development Control Policies) and Proposals Map (complete set) T £63.30 £1.70 2.7% £65.00 Individual Core Strategy Documents (all prices inclusive of postage) Core Strategy (incorporating Development Control Policies) Map Set (complete set including the Proposals Map) Proposals Map Map Key CD-ROMS (contains all documents and maps) Inspectors Report of the Core Strategy LDF Magazine File T T T T T T T £10.60 £52.80 £5.30 Free £5.50 Free £6.00 -£0.60 £2.20 -£0.30 -5.7% 4.2% -5.7% £0.00 0.0% £0.00 0.0% £10.00 £55.00 £5.00 Free £5.50 Free £6.00 T T T T T T T T £5.30 £5.30 £5.30 £5.30 £4.20 £5.30 £4.20 £4.20 -£0.30 -£0.30 -£0.30 -£0.30 -£0.20 -£0.30 -£0.20 -£0.20 -5.7% -5.7% -5.7% -5.7% -4.8% -5.7% -4.8% -4.8% £5.00 £5.00 £5.00 £5.00 £4.00 £5.00 £4.00 £4.00 T £5.30 -£0.30 -5.7% £5.00 T £3.20 -£0.20 -6.3% £3.00 T £3.20 -£0.20 -6.3% £3.00 T £3.20 -£0.20 -6.3% £3.00 T £3.20 -£0.20 -6.3% £3.00 T £3.20 -£0.20 -6.3% £3.00 Individual Core Strategy Inset Maps (all prices inclusive of postage) 1. Cromer / Cromer Town Centre (A1) 2. Fakenham / Fakenham Town Centre (A1) 3. Holt / Holt Town Centre (A1) 4. North Walsham / North Walsham Town Centre (A1) 5. Hoveton / Hoveton Village Centre (A2) 6. Sheringham / Sheringham Town Centre (A1) 7. Stalham / Stalham Town Centre (A2) 8. Wells / Wells Town Centre (A2) 9. Briston / Melton Constable (Front) (A1) 10. Mundesley (Back) 11. Walsingham (Front) (A3) 12. Little Snoring (Back) 13. Blakeney (Front) (A3) 14. Weybourne (Back) 15. Corpusty / Saxthorpe (Front) (A3) 16. Aldborough (Back) 17. Roughton (Front) (A3) 18. Southrepps (Back) 19. Overstrand (Front) (A3) 20. Bacton (Back) 21. Happisburgh (Front) (A3) 22. Catfield (Back) 23. Ludham (Front) (A3) 24. Horning (Back) T £3.20 -£0.20 -6.3% £3.00 T £3.20 -£0.20 -6.3% £3.00 Supplementary Planning Documents Design Guide SPD Landscape Character Assessment SPD T T £15.90 £21.10 £0.10 £0.40 0.6% 1.9% £16.00 £21.50 Other Publications and Background Studies LDS - b/w or colour AMR - b/w AMR - colour Core Strategy Sustainability Appraisal (Final) Tourism Study - b/w Tourism Study - colour Landscape Character Assessment - b/w Landscape Character Assessment - colour Retail & Commercial Study - b/w T T T T T T T T T Free £5.90 £23.10 £27.30 £17.40 £52.00 £5.90 £11.50 £8.50 £0.10 £0.90 £0.70 £0.60 £1.00 £0.10 £0.50 £0.50 1.7% 3.9% 2.6% 3.4% 1.9% 1.7% 4.3% 5.9% Free £6.00 £24.00 £28.00 £18.00 £53.00 £6.00 £12.00 £9.00 80 Comments Appendix C Fees and Charges - Development Management Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 Retail & Commercial Study - colour 3 Dragons - b/w 3 Dragons - colour Settlement Planning - b/w Settlement Planning - colour Rural Economy - b/w Rural Economy - colour Open Space Study - Volume 1 Open Space Study - Volume 2 Open Space Study - Volume 3 Open Space Study - Volume 4 Open Space Study - Complete T T T T T T T T T T T T £34.60 £5.90 £28.90 £5.90 £23.10 £11.50 £57.60 £9.20 £11.50 £19.60 £7.00 £52.00 £1.40 £0.10 £1.10 £0.10 £0.90 £0.50 £1.40 £0.30 £0.50 £0.40 £0.00 £1.50 4.0% 1.7% 3.8% 1.7% 3.9% 4.3% 2.4% 3.3% 4.3% 2.0% 0.0% 2.9% £36.00 £6.00 £30.00 £6.00 £24.00 £12.00 £59.00 £9.50 £12.00 £20.00 £7.00 £53.50 T T T T £2.50 £28.00 £24.00 £2.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% £2.50 £28.00 £24.00 £2.00 Part 1 Enquiries Non National Land Information Service Search One Parcel National Land Information Service First Parcel Additional Parcels T T T T T £77.00 £77.00 £77.00 £66.00 £15.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% £77.00 £77.00 £77.00 £66.00 £15.00 Optional Enquiries Printed Additional Enquiry 22 T T T £15.00 £20.00 £26.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £15.00 £20.00 £26.00 T £70.00 £0.00 0.0% £70.00 T £7.00 £0.00 0.0% £7.00 T £2.50 £0.00 0.0% £2.50 T £2.50 £0.00 0.0% £2.50 T £5.00 £0.00 0.0% £5.00 T T T T £290.00 £300.00 £85.00 £25.00 £8.00 £25.00 £0.00 £0.00 2.8% 8.3% 0.0% 0.0% £298.00 £325.00 £85.00 £25.00 T T £0.10 £0.20 £0.00 £0.00 0.0% 0.0% £0.10 £0.20 High Hedges Complaint Architects Plans A1 & A2 Sheets (per copy) T T £395.00 £2.50 £10.00 £0.10 2.5% 4.0% £405.00 £2.60 Supply of Information on Permitted Use/History Administrative Staff - per hour Professional Staff - per hour T T £43.00 £84.00 £1.00 £2.00 2.3% 2.4% £44.00 £86.00 LAND CHARGES Official Search of - One Part Official Search of - Whole - Paper Search - Electronic Search - Additional Parcel Other Fees relating to Local Land Charges Registration of a charge in Part 11 of the Register (Light Obstruction Notice) Filing a judgement order or application for variation or cancellation of any entry in Part 11 of the Register (Light Obstruction Notice) Filing a definitive certificate of the Lands Tribunal under rule 10 (3) of the Local Land Charges Rules 1977 Inspection of documents filed under Rule 10 in respect of each parcel of land Office copy of any entry in the Register (not including a copy or extract of any plan or document filed pursuant to 1977 Rules) PLANNING Weekly list Planning Applications per annum Preparation of Section 106 Agreement (simple) Discharging of conditions PLANNING - MISCELLANOUS Misc. Photocopies (per copy) A4 copies - per sheet A3 copies - per sheet Large documents - subject to negotiation - Non householder permission - Householder permission 81 Comments Cost of dealing with s106 higher than current charge Statutory Charge Statutory Charge Appendix C Fees and Charges - Development Management Service Area V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 Check compliance with Conditions (for Solicitors, Agents) Administrative Staff - per hour Professional Staff - per hour T T £43.00 £84.00 £1.00 £2.00 2.3% 2.4% £44.00 £86.00 General Research Administrative Staff - per hour Professional Staff - per hour T T £43.00 £84.00 £1.00 £2.00 2.3% 2.4% £44.00 £86.00 82 Comments Appendix C Fees and Charges - Environmental Health V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 WASTE COLLECTION SERVICES Clinical Waste - Commercial & Prescribed Commercial Waste Bins - Collection & Hire Commercial Recycling Bins - Collection & Hire Prescribed Waste Bins - Collection & Hire Prescribed Recycling Bins - Collection & Hire Sacks - Commercial & Prescribed Bulky Items - Commercial, Prescribed & Household T T T T T T T Prices on Application Prices on Application TBC Delegated Authority to be given as set out in the report Garden Bin Collection - Per Annum T £40.04 EDUCATION & PROMOTION (CIEH) Foundation Certificate in Food Hygiene Resident or employed in North Norfolk Other T T £48.60 £60.00 Emergency First Aid Courses Manual Handling (4 hours) Manual Handling & Patient Handling (6 hours) Specially arranged courses for businesses - held at business premises T T T T Prices on Application DOG CONTROL Environmental Protection Act - Stray Dogs Charge when dog collected:- Release Fee (Vets fees, collection charge and kennelling charge to be added if appropriate) T £25.00 £0.00 0.0% £25.00 COMMERCIAL SERVICES Food Inspections Unfit food inspections Food export certificates Sunday Trading Application for loading consent T T T £34.90 £26.70 £81.60 £1.10 £0.80 £2.40 3.2% 3.0% 2.9% £36.00 £27.50 £84.00 - 5+ parameters - 17 parameters - 33 parameters T T T £25.00 £100.00 £500.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £25.00 £100.00 £500.00 - Single Private Dwelling - Small Domestic Supplies - Large Domestic Supplies - Commercial or Public Small - Commercial or Public Medium - Commercial or Public Large - Commercial or Public Very Large T T T T T T T £100.00 £100.00 £200.00 £200.00 £300.00 £500.00 £500.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% £100.00 £100.00 £200.00 £200.00 £300.00 £500.00 £500.00 T T T £50.00 £100.00 £100.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £50.00 £100.00 £100.00 T T T £15.70 £382.80 £823.70 £0.30 £17.20 £26.30 1.9% 4.5% 3.2% £16.00 £400.00 £850.00 Private Water Sampling Laboratory Analysis Risk Assessments Sampling - per visit Other Investigations (e.g. Investigating failure) Granting an authorisation to depart from the standard authorisation Registration of Food Premises Charge for copies of Register (or parts of) - Single Entry - Part of Register - Complete Register Comments £1.40 £2.00 2.9% 3.3% £50.00 £62.00 Prices on Application 83 Statutory Fee Actual cost charged by the testing laboratory plus any transport costs will be charged up to the maximum shown Appendix C Fees and Charges - Environmental Health V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 ENVIRONMENTAL PROTECTION SERVICES Register of Authorised Processes T £80.00 £2.00 2.5% £82.00 Abandoned Cars Abandoned Car release fee comprising of: Collection Costs + Storage Costs (per 24 hours or part thereof) Destroyed vehicles - disposal fee T T T £105.00 £12.00 £50.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £105.00 £12.00 £50.00 T T T T T T T £90.00 £170.00 £90.00 £170.00 £190.00 £190.00 £150.00 £40.00 £0.00 £40.00 £0.00 £0.00 £0.00 £0.00 44.4% 0.0% 44.4% 0.0% 0.0% 0.0% 0.0% £130.00 £170.00 £130.00 £170.00 £190.00 £190.00 £150.00 T T T T £19.06 £3.00 £1.50 £36.05 £0.44 £0.00 £0.00 £0.95 2.3% 0.0% 0.0% 2.6% £19.50 £3.00 £1.50 £37.00 TAXI LICENCE FEES Taxi Licences Licence to Drive Hackney Carriages or Private Hire Vehicles Licence to Drive Hackney Carriages or Private Hire Vehicles Hackney Carriage Vehicle Licence Private Hire Vehicle Licence Private Hire Operators Licence - New Licence valid for 1 year - New Licence valid for 3 years - Renewal valid for 1 year - Renewal valid for 3 years - New or Renewal valid for 1 year - New or Renewal valid for 1 year - New or Renewal valid for 5 years Taxi Licence Charges Replacement badge (including name or address change) Replacement drivers badge holder with lanyard Windscreen pouches (additional or replacement) Replacement plate for vehicle Vehicle Inspection full initial test (if undertaken other than at a time of licensing or relicensing vehicle) Vehicle Inspection re-test following failure of initial test Meter test or retest undertaken separate to full vehicle inspection Comments As recommended by L&A committee - 21/5/12 As recommended by L&A committee - 21/5/12 T £52.80 £12.12 23.0% £64.92 T T £12.00 £24.00 £0.00 £0.00 0.0% 0.0% £12.00 £24.00 T £44.00 £0.00 0.0% £44.00 T £30.00 £10.00 33.3% £40.00 Premises Licences (Alcohol) Premises Licences, under the Licensing Act 2003, are based on bands determined by the non-domestic rateable value of the property concerned. The fees relating to applications for premises licences, club premises certificates and variations or conversions to existing licences are: Band Non-domestic rateable value A £0 - £4,300 B £4,301 - £33,000 C £33,001 - £87,000 D £87,001 - £125,000 E £125,001 and over T T T T T £100.00 £190.00 £315.00 £450.00 £635.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% £100.00 £190.00 £315.00 £450.00 £635.00 Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Annual charges relating to the above are: Band A B C D E Non-domestic rateable value £0 - £4,300 £4,301 - £33,000 £33,001 - £87,000 £87,001 - £125,000 £125,001 and over T T T T T £70.00 £180.00 £295.00 £320.00 £350.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% £70.00 £180.00 £295.00 £320.00 £350.00 Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Premises applying to vary conditions in relation to the sale of alcohol during transition will be charged a supplementary fee, according to their fee band: Band Non-domestic rateable value A £0 - £4,300 B £4,301 - £33,000 T T £20.00 £60.00 £0.00 £0.00 0.0% 0.0% £20.00 £60.00 Subject to changes in legislation Subject to changes in legislation Other Charges Criminal Records Bureau Enhanced check OTHER LICENSING Permits for Goods and Amenities on the Highway - Application Fee 84 Current charge as set by the CRB Appendix C Fees and Charges - Environmental Health V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 C D E £33,001 - £87,000 £87,001 - £125,000 £125,001 and over T T T £80.00 £100.00 £120.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £80.00 £100.00 £120.00 Personal Licence - Initial Fee T £37.00 £0.00 0.0% £37.00 Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation Subject to changes in legislation T T T T T T T T T T T T T T T £10.00 £10.50 £10.50 £23.00 £23.00 £23.00 £315.00 £10.50 £10.50 £10.50 £21.00 £10.50 £10.50 £10.50 £21.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% £10.00 £10.50 £10.50 £23.00 £23.00 £23.00 £315.00 £10.50 £10.50 £10.50 £21.00 £10.50 £10.50 £10.50 £21.00 Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute Set by Statute - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change T T T T T T T T T £2,522.80 £505.70 £1,261.40 £1,011.30 £1,011.30 £2,522.80 £1,011.30 £25.00 £50.00 £77.20 £14.30 £38.60 £38.70 £38.70 £77.20 £38.70 £0.00 £0.00 3.1% 2.8% 3.1% 3.8% 3.8% 3.1% 3.8% 0.0% 0.0% £2,600.00 £520.00 £1,300.00 £1,050.00 £1,050.00 £2,600.00 £1,050.00 £25.00 £50.00 Maximum set by statute Maximum set by statute - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change T T T T T T T T T £1,261.40 £842.80 £1,044.00 £799.50 £799.50 £2,104.20 £799.50 £25.00 £50.00 £38.60 £27.20 £26.00 £20.50 £20.50 £55.80 £20.50 £0.00 £0.00 3.1% 3.2% 2.5% 2.6% 2.6% 2.7% 2.6% 0.0% 0.0% £1,300.00 £870.00 £1,070.00 £820.00 £820.00 £2,160.00 £820.00 £25.00 £50.00 Maximum set by statute Maximum set by statute - New Application - Annual Fee T T £1,685.50 £630.70 £64.50 £19.30 3.8% 3.1% £1,750.00 £650.00 Additional Fees and Charges Supply of copies of information contained in the register Application for copy of licence or summary on theft, loss etc of premises licence or summary Notification of change of name or address (holder of premises licence) Application to vary to specify individual as premises supervisor Application to transfer premises licence Interim authority notice Application for making of a provisional statement Application for copy of certificate or summary on theft, loss etc of certificate or summary Notification of change of name or alteration of club rules Change of relevant registered address of club Temporary event notices Application for copy of notice on theft, loss etc of temporary notice Application for copy of notice on theft, loss etc of personal licence Notification of change of name or address (personal licence) Notice of interest in any premises Premises Licence Fees - Gambling Act 2005 Betting Premises (excluding tracks) Tracks Family Entertainment Centres 85 Comments Appendix C Fees and Charges - Environmental Health V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change T T T T T T T £842.80 £799.50 £799.50 £1,681.00 £799.50 £25.00 £50.00 £27.20 £20.50 £20.50 £69.00 £20.50 £0.00 £0.00 3.2% 2.6% 2.6% 4.1% 2.6% 0.0% 0.0% £870.00 £820.00 £820.00 £1,750.00 £820.00 £25.00 £50.00 Maximum set by statute Maximum set by statute - New Application - Annual Fee - Application to Vary - Application to Transfer - Application to Reinstatement - Application for Prov. Statement - Application (Prov. State Holders) - Copy Licence - Notification of Change T T T T T T T T T £1,685.50 £842.80 £842.80 £1,011.30 £1,011.30 £1,681.00 £1,011.30 £25.00 £50.00 £64.50 £27.20 £27.20 £38.70 £38.70 £69.00 £38.70 £0.00 £0.00 3.8% 3.2% 3.2% 3.8% 3.8% 4.1% 3.8% 0.0% 0.0% £1,750.00 £870.00 £870.00 £1,050.00 £1,050.00 £1,750.00 £1,050.00 £25.00 £50.00 Maximum set by statute Maximum set by statute - Application Fee - Change of Name - Copy of Permit T T T £300.00 £25.00 £15.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% £300.00 £25.00 £15.00 Maximum set by statute Maximum set by statute Maximum set by statute Prize Gaming - Application Fee - Annual Fee - Change of Name - Copy of Permit T T T T £300.00 £300.00 £25.00 £15.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% £300.00 £300.00 £25.00 £15.00 Maximum Maximum Maximum Maximum set by statute set by statute set by statute set by statute Small Lottery Society - Application Fee - Annual Fee - Change of Name - Copy of Permit T T T T £40.00 £20.00 £25.00 £15.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% £40.00 £20.00 £25.00 £15.00 Maximum Maximum Maximum Maximum set by statute set by statute set by statute set by statute Club Gaming - Application Fee Gaming Permit - Application Fee Machine Permit - Annual Fee - Change of Name - Copy of Permit T T T T T £200.00 £200.00 £50.00 £25.00 £15.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% £200.00 £200.00 £50.00 £25.00 £15.00 Maximum Maximum Maximum Maximum Maximum set by statute set by statute set by statute set by statute set by statute License Premises Gaming Machine Permit - Application Fee (2 or less) - Application Fee (3 or more) - Annual Fee - Change of Name - Copy of Permit T T T T T £50.00 £150.00 £50.00 £25.00 £15.00 £0.00 £0.00 £0.00 £0.00 £0.00 0.0% 0.0% 0.0% 0.0% 0.0% £50.00 £150.00 £50.00 £25.00 £15.00 Maximum Maximum Maximum Maximum Maximum set by statute set by statute set by statute set by statute set by statute - Registration T T T T T T T T T T £65.00 £30.00 £80.00 £1,685.80 £2,522.80 Free £65.00 £110.00 £145.00 £110.00 £1.60 £10.00 2.5% 33.3% £64.20 £77.20 3.8% 3.1% £2.00 £5.00 £5.00 £5.00 3.1% 4.5% 3.4% 4.5% £66.60 £40.00 TBC £1,750.00 £2,600.00 Free £67.00 £115.00 £150.00 £115.00 Adult Gaming Centre Permits Family Entertainment Centres Licences and certificates of suitability Body Piercing Goods & Amenities on the Highway Motor Salvage Operator Sex Establishment Sexual Entertainment Venue Street Trading Consents Animal Boarding Dangerous Wild Animals (and vet fees where appropriate) Dog Breeding (and vet fees where appropriate) - 3 years - Non profit - Commercial - New/Renewal - New/Renewal - New/Renewal 86 Comments Check legislation Appendix C Fees and Charges - Environmental Health V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 Pet Shop Riding Establishment (and vet fees where appropriate) T T T T T T £110.00 £155.00 £155.00 £44.00 Free £155.00 £5.00 £45.00 £5.00 £0.00 4.5% 29.0% 3.2% 0.0% £45.00 29.0% £115.00 £200.00 £160.00 £44.00 Free £200.00 Zoo (and vet fees where appropriate) - New/Renewal - New/Renewal - Variation - CRB Per Person - Employee - CRB Per Person - Volunteer - New/Renewal 87 Comments Appendix C Fees and Charges - Organisational Development V A T 2012/13 Charge £:p Actual Increase Proposed % Increase Proposed Charge 2013/14 ELECTIONS Statutory Charges Edited Register of Electors - Printed Copy - Basic Charge (per first 1,000 names) Printed copy as above, extra 1,000 names or part thereof Edited Register of Electors - Data Form - Basic Charge (per first 1,000 names) Data form as above, extra 1,000 names or part thereof Full Register and monthly updates - Printed Copy - Basic Charge (per first 1,000 names) Printed copy as above, extra 1,000 names or part thereof Full Register and monthly updates - Data Form - Basic Charge (per first 1,000 names) Data form as above, extra 1,000 names or part thereof Marked Registers - Printed Copy - Basic Charge Printed copy of Marked Registers - 1,000 names or part thereof Data form of Marked Registers - 1,000 names or part thereof Overseas Elector List - Printed Copy - Basic Charge (per first 100 names) Printed copy as above, extra 100 names or part thereof Overseas Elector List - Data Form - Basic Charge (per first 100 names) Data form as above, extra 100 names or part thereof T T T T T T T T T T T T T T T £15.00 £5.00 £21.50 £1.50 £15.00 £5.00 £21.50 £1.50 £10.00 £2.00 £1.00 £15.00 £5.00 £21.50 £1.50 £0.40 £0.10 £0.50 £0.00 £0.40 £0.10 £0.50 £0.00 £0.30 £0.10 £0.00 £0.40 £0.10 £0.50 £0.00 2.7% 2.0% 2.3% 0.0% 2.7% 2.0% 2.3% 0.0% 3.0% 5.0% 0.0% 2.7% 2.0% 2.3% 0.0% £15.00 £5.00 £21.50 £1.50 £15.00 £5.00 £21.50 £1.50 £10.00 £2.00 £1.00 £15.00 £5.00 £21.50 £1.50 Non Statutory Charges Certificate of Registration T £12.00 £0.30 2.5% £12.50 88 Comments Appendix D Reserves Statement - 2012/13 Revised Budget Reserve Balance at 1/4/2012 Purpose and Use of Reserve £ General Fund General Reserve A working balance and contingency, current recommended balance is £950,000. This also includes the rellocation of a number of previously earmarked reserves to be used over the next three years. Revised Budget Balance at 2012/13 31/3/2013 Movement £ 2,049,920 £ (266,524) 1,783,396 0 Earmarked Reserves: 0 Capital Projects To provide funding for capital developments and purchase of major assets. This includes the VAT Shelter Receipt. 1,819,469 Asset Management To support improvements to our existing assets as identified through the Asset Management Plan. 26,669 (15,000) 11,669 Benefits To be used to mitigate any claw back by the Department of Works and Pensions following final subsidy determination. Timing of the use will depend on audited subsidy claims. 640,242 (99,100) 541,142 Big Society Fund To support projects that communities identify where they will make a difference to the economic and social wellbeing of the area. Funded by a proportion of NCC element of second homes council tax. Annual contributions to and from the reserve will be determined as part of the budget process. 0 639,625 639,625 Carbon Management To fund revenue invest to save initiatives and projects within the Carbon Management Plan. 21,180 0 21,180 Coast Protection To support the ongoing coast protection maintenance programme. 208,000 (208,000) 0 Common Training To deliver the corporate training programme. Training and development programmes are sometimes not completed in the year but are committed and therefore funding is carried forward in an earmarked reserve. 32,000 (4,000) 28,000 Economic Development and Tourism Earmarked from previous underspends on Economic Development and Tourism Budgets along with funding earmarked for Learning for Everyone. 55,072 (26,233) 28,839 Election Reserve Established to meet costs associated with district council elections, to smooth the impact between financial years. 1,500 28,500 30,000 Environmental Policy Earmarking of a previous underspend to meet future costs of environmental policy initiatives. 20,090 (20,090) 0 Housing Previously earmarked for stock condition survey and housing needs assessment. 242,000 0 242,000 89 (486,940) 1,332,529 Appendix D Reserves Statement - 2012/13 Revised Budget Reserve Balance at 1/4/2012 Purpose and Use of Reserve £ Investment Income: The council disposed of its EIB bonds for a gain in 2011/12. European This reserve is required for accounting purposes to transfer Investment bank the part of the gain that relates to 2012/13. (EIB) Premium Land Charges To Mitigate the impact of potential income reductions. Legal & Democratic One off funding for Compulsory Purchase Order (CPO) work and to undertake a review of the Constitution. Services Revised Budget Balance at 2012/13 31/3/2013 Movement £ £ 116,068 (84,494) 31,574 50,356 (1,380) 48,976 46,599 (3,506) 43,093 Local Strategic Partnership Earmarked underspends on the LSP for outstanding commitments and liabilities. 671,958 (615,230) 56,728 LSVT Reserve To meet the cost of successful warranty claims not covered by bonds and insurance following the housing stock transfer. 435,000 0 435,000 New Homes Bonus Established for supporting communities with future growth and development. 0 611,678 611,678 Organisational Development To provide funding for organisation development to create capacity within the organisation and address anomalies within the pay structure. 494,488 (394,911) 99,577 196,036 (196,036) 0 This reflects the balance of Funding as at 31/03/12 on the Partnership Budgets Revenues and Benefits Partnership project. This will be utilised in 2012/13 Pathfinder To help Coastal Communities adapt to coastal changes. 404,000 (198,175) 205,825 Planning - Revenue Previously unspent HPDG for use on related revenue projects, timing to be confirmed. 110,835 (56,196) 54,639 Regeneration Projects Carry forward of underspends relating to Regeneration Projects. 37,837 0 37,837 Restructuring & Invest to Save Proposals To fund one-off redundancy and pension strain costs and invest to save initiatives. Transfers from this reserve will be allocated against savings proposals as business cases are approved. Timing of the use of this resrve will depend on when business cases are approved. 468,216 9,872 478,088 Sports Hall To support renewals for sports hall equipment. Amount Equipment & Sports transferred in the year represents over or under achievement of income target. Facilities 23,339 (6,500) 16,839 The pier To be used to support the costs of works to Cromer pier. 15,000 0 15,000 Whistle blowing Commissioning investigation activity as required. 10,000 0 10,000 Total Reserves 8,195,874 90 (1,392,640) 6,803,234 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ Jobs and the Local Economy Fakenham Industrial Estate Financed by; NNDC (Capital Receipts) 140,000 50,000 Financed by; NNDC (Capital Receipts) 50,000 Public Conveniences Improvements - Phase 1 and 2, and Mundesley Prom PC Upgrade Financed by; NNDC (Capital Receipts) 425,000 6,736 0 0 10,295 39,705 39,705 0 0 277,068 147,932 147,932 0 0 389,246 15,419 15,419 0 0 87,674 14,336 14,336 0 0 234,946 3,054 3,054 0 0 39,672 11,328 11,328 0 0 425,000 404,665 404,665 Cromer Red Lion Toilet Refurbishment Financed by; NNDC (Capital Receipts) RCCO 102,010 Car Park Ticket Machines Financed by; NNDC (Capital Receipts) 238,000 Asbestos Works Financed by; 6,736 140,000 North Norfolk Enterprise Innovation Centre Fakenham Factory Extension Financed by; NNDC (Capital Receipts) 133,264 90,095 11,915 238,000 51,000 91 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Updated Budget 13/14 Updated Budget 14/15 £ NNDC (Capital Receipts) 51,000 Rocket House Financed by; NNDC (Capital Receipts) 40,000 Wells Sackhouse Refurbishment Financed by; Other Contributions NNDC (Capital Receipts) 71,752 1,469 38,531 38,531 0 0 45,029 26,723 0 26,723 0 0 100,000 0 100,000 0 111,395 0 0 0 0 58,917 49,401 49,401 0 0 20,989 106,011 106,011 0 0 40,000 27,752 44,000 Maltings Wells Financed by; NNDC (Capital Receipts) 100,000 Car Park Environmental Improvements Financed by; NNDC (Capital Receipts) 111,395 Carbon Reduction Scheme Financed by; NNDC (Cap Receipts - Carbon Reduction Fund) 108,318 Sheringham East Prom Public Conveniences Financed by: NNDC (Capital Receipts) Revised Budget 2012/13 100,000 111,395 108,318 127,000 127,000 92 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Sheringham Little Theatre Financed by: NNDC (Capital Receipts) Car Park Resurfacing and Refurbishment Financed by; NNCD (Capital Receipts) Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 0 45,000 45,000 0 0 0 181,681 181,681 0 0 1,409,964 785,857 659,134 126,723 0 860,809 60,809 1,355,000 0 860,809 60,809 1,355,000 0 1,222,578 850,000 1,072,578 0 443,000 779,578 443,000 407,000 443,000 629,578 0 0 3,100,178 2,022,500 1,477,678 0 2,128,568 920,614 50,996 1,050,890 920,614 50,996 1,077,678 400,000 0 0 0 0 45,000 45,000 181,681 181,681 2,195,821 Housing and Infrastructure Housing Renovation Grants Private Sector Renewal Grants Annual programme Financed by; NNDC (Capital Receipts) Disabled Facilities Grants Financed by; Specified Capital Grant NNDC (Capital Receipts) Housing Associations Financed by; NNDC (Capital Receipts) NNDC (Capital Projects Reserve) Affordable Housing Contributions Annual programme 93 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Strategic Housing & Choice Based Lettings System Financed by; NNDC (Capital receipts) Capital Projects Reserve Empty Homes Financed by; NNDC (Capital receipts) Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 120,650 100,650 113,950 6,700 0 200,000 200,000 20,000 15,000 5,000 0 16,000 4,000 11,000 4,000 5,000 0 0 0 200,000 200,000 0 0 200,000 200,000 0 0 320,650 100,650 5,403,565 3,148,309 3,910,256 0 1,409,000 1,062,593 346,407 346,407 0 0 36,897 3,126 3,126 0 0 81,395 1,337,236 1,337,236 0 0 Coast, Countryside and Built Heritage Gypsy and Traveller Short Stay Stopping Facilities Financed by: Grant Sheringham Beach Handrails Financed by; NNDC (Capital Projects Reserve) NNDC (Capital Receipts) Cromer Pier Structural Works - Phase 2 Financed by; NNDC (Capital Receipts) 1,409,000 40,023 5,023 35,000 1,418,631 1,418,631 94 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Sheringham Promenade Lighting Financed by; NNDC (Capital Receipts) Other Contributions Cromer Pier and West Prom Refurbishment Project Financed by: NNDC (Capital Receipts) Refurbishment Works to the Seaside Shelters Financed by: NNDC (Capital Receipts) Cromer Coast Protection Scheme 982 and SEA Financed by: Environment Agency Grant SMP Preparation of Common Version for Approval and Other Additional Studies Financed by: Environment Agency Grant Pathfinder Project Financed by: DEFRA Grant Cromer to Winterton Scheme Financed by: Environment Agency Grant Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 78,000 10,609 67,391 67,391 0 0 76 99,924 32 199,892 0 0 155,000 55,000 100,000 0 188,717 4,768,283 4,768,283 5,000,000 443,000 128,230 2,770 2,770 0 0 1,508,839 458,176 458,176 0 0 0 110,000 110,000 0 0 45,000 33,000 200,000 200,000 155,000 155,000 10,400,000 10,400,000 131,000 131,000 1,967,015 1,967,015 110,000 110,000 95 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 0 60,000 60,000 0 0 15,968,669 3,017,356 7,408,313 7,208,421 5,299,892 443,000 Playground Improvements - Various Financed by: Contributions Grant NNDC (Capital Receipts) 276,057 245,257 30,800 27,800 3,000 0 North Lodge Park Financed by; NNCD (Capital Receipts) 197,000 0 197,000 717 196,283 0 Sheringham Skate Park Financed by: NNDC (Capital Receipts) 20,000 0 20,000 20,000 0 0 Big Society Fund Financed by: NNDC (Capital Receipts) 200,000 0 200,000 200,000 0 0 17,045 52,955 52,955 0 0 6,918 61,082 61,082 0 0 Coastal Erosion Assistance Financed by: Government Grant 60,000 60,000 Localism 51,679 222,561 1,817 197,000 20,000 200,000 North Walsham Regeneration Schemes Financed by: NNDC (Capital Receipts) 70,000 North Walsham Public Conveniences Financed by: NNDC (Capital Receipts) 68,000 70,000 68,000 96 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ North Walsham Car Park Environmental Improvements Financed by: NNDC (Capital Receipts) Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 40,775 0 0 0 0 871,832 309,995 561,837 362,554 199,283 0 99,600 73,775 25,825 25,825 0 0 79,690 193,010 193,010 0 0 280,802 141,986 15,000 126,986 0 97,995 25,307 25,307 0 0 215,933 16,494 5,100 11,394 0 40,775 40,775 Delivering the Vision Street Signs Improvement Programme Financed by; NNDC (Capital Receipts) Grant 95,500 4,100 Trade Waste Bins/ Waste Vehicle Financed by: NNDC (Capital Receipts) LPSA Grant 272,700 BPR EDM Project Financed by; Planning Delivery Grant/Housing and Planning Delivery Grant Capital Projects Reserve NNDC (Capital Receipts) 422,788 Personal Computer Replacement Fund Financed by; NNDC (Capital Receipts) NNDC (RCCO) 123,302 Waste Management & Environmental Health IT System Financed by; NNDC (Capital Receipts) 194,784 77,916 16,682 5,967 400,139 100,033 23,269 232,427 131,514 97 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Updated Budget 13/14 Updated Budget 14/15 £ WPEG Grant DEFRA Grant 83,486 17,427 Asset Management Computer System Financed by; NNDC (Capital Projects Reserve) NNDC (Asset Management Reserve) 75,000 Probass 3 Financed by: Planning Delivery Grant/Housing and Planning Delivery Grant NNDC (Capital Receipts) 34,010 Procurement for Upgrade of Civica System Financed by: NNDC (Capital Receipts) Other Grants (RIEP) DWP Performance Standards Fund 306,156 e-Financials Financial Management System Software Upgrade Financed by: NNDC (Capital Receipts) Revised Budget 2012/13 52,173 22,827 22,827 0 0 24,075 9,935 8,025 1,910 0 37,679 268,477 268,477 0 0 0 33,000 33,000 0 0 474 274,526 143,500 131,026 0 18,782 6,218 6,218 0 0 60,000 15,000 5,600 28,410 210,947 53,800 41,409 33,000 33,000 Administrative Buildings Financed by; NNDC (Capital Receipts) 275,000 Fakenham Connect Financed by; NNDC (Capital Receipts) 25,000 275,000 25,000 98 Appendix E GENERAL FUND CAPITAL PROGRAMME Scheme Scheme Total Current Estimate Pre 31/3/12 Actual Updated Budget Expenditure at P6 £ Fakenham Community Centre Financed by: NNDC (Capital Receipts) Revised Budget 2012/13 Updated Budget 13/14 Updated Budget 14/15 £ 36,280 8,720 8,720 0 0 1,943,983 917,658 1,026,325 755,009 271,316 0 21,300,955 5,755,623 15,185,897 12,133,427 9,807,470 443,000 4,941,053 458,176 443,000 474,863 50,996 63,800 15,000 0 932,441 7,806,568 4,941,053 458,176 443,000 474,863 50,996 60,800 15,000 0 932,441 4,757,098 5,000,000 0 443,000 0 0 3,000 0 0 400,000 3,961,470 443,000 0 0 0 0 0 0 0 0 0 15,185,897 12,133,427 9,807,470 443,000 45,000 45,000 Capital Programme Financing Environment Agency Grant DEFRA Grant Disabled Facilities Grants Other Grants Affordable Housing Contributions Other Contributions Asset Management Reserve Revenue Contribution to Capital (RCCO) Capital Project Reserve Capital Receipts TOTAL FINANCING 99 Agenda Item No____12________ Housing Allocations Scheme Summary: Options considered: Conclusions: The Council has reviewed its Allocations Scheme to reflect the changes in legislation introduced by the Localism Act and statutory instruments. The changes ensure that the Council’s Allocation Scheme complies with all statutory requirements whilst also ensuring that it maximises the number of affordable dwellings which will be occupied by households with connections to towns and villages in North Norfolk. The new Allocations Scheme will be delivered through the Your Choice Your Home scheme which is a partnership between the Council and 8 Housing Associations. Once adopted, the new Allocation Scheme will be used to allocate properties from April 2013. 1. Do nothing. This option was discounted as this would mean the Council’s Allocations Scheme was not in accordance with legislation and did not meet members’ aspirations for how affordable housing is allocated. 2. Review the allocation policy. This option was adopted as it ensures the Council’s new Allocations Scheme reflects changes in legislation on the operation of housing registers. It also ensures that member’s aspirations that the number of affordable dwellings which are allocated to households with connections to towns and villages in North Norfolk is maximised. The Localism Act has introduced changes to the operation of housing registers. The Council’s Allocations Scheme has therefore been amended to reflect the changes and also to meet member aspirations. The proposed new Allocations Scheme has created 3 housing registers and includes both qualifying and non-qualifying criteria and introduces a new 2 Stage Approach to allocations which will seek to maximise the number of properties allocated to households who have connections to towns and villages in North Norfolk. The proposed new allocation scheme has been subject to 100 wide consultation and now requires adoption by the Council. Once adopted the new Allocations Scheme is expected to go live in April 2013 following an implementation period. Recommendations: Cabinet recommend the adoption of the Housing Allocations Scheme to Full Council. Reasons for Recommendations: To ensure that the Council’s Allocations Scheme reflects the legislative and regulatory requirements for housing registers following a change in these requirements. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) Housing Allocations Scheme Housing Act 1996 as amended by Localism Act 2011 Allocation of accommodation: guidance for local housing authorities in England, CLG, June 2012 Cabinet Member(s): Trevor Ivory Ward(s) affected All Contact Officer, telephone number and email: Nicola Turner, 01263 516222, nicola.turner@north-norfolk.gov.uk 1. Introduction 1.1 The Localism Act 2011 introduced a number of changes to Part VI of the Housing Act 1996 which sets out how housing registers should operate. In January 2012 the Communities and Local Government issued a consultation document setting out guidance on the allocation of accommodation. In June 2012 the final guidance was issued and all Council’s must have regard to the guidance when allocating housing either directly into a property owned by a Housing Authority or through the use of nominations, this guidance replaced all previous statutory guidance. The Council is not stock holding and nominations are made through the Your Choice Your Home scheme in accordance with the current Choice Based Lettings Policy and Housing Register Policy. 1.2 The changes made through the Localism Act and introduced through statutory regulations include the following changes: • Removed the requirement to have an open register • Allows Local Authorities to use qualifying and non-qualifying criteria which determines eligibility to join the housing register • Allows tenants to move outside of the housing register where they do not meet the reasonable preference criteria. 101 • Removed the ability to disqualify some applicants through lack of local connection in some circumstances (armed forces covenant). Although a number of changes were made, the following principles were retained: • Requirement to give reasonable preference to those in the reasonable preference groups over those that are not • Requirement that all those in the reasonable preference group irrespective of whether they fall in more than one group do receive reasonable preference • A statement on applicant choice must be included in the allocation scheme. 1.3 Members are concerned that more affordable housing should be allocated to households who have strong connections to towns and villages in North Norfolk. 1.4 The Your Choice Your Home scheme is a partnership of the Council and 8 Housing Association Partners who together operate the scheme. The housing register is contained on an IT system provided by Locata (Housing Services) and the Housing Association Partners have access to the IT system in order to create property adverts and allocate properties. The costs of the Your Choice Your Home scheme are shared with the Housing Associations contributing 40% of the scheme costs. The scheme is overseen by the Partnership Board which agrees the scheme budget and changes to the scheme, the Partnership Board consists of the Council and the 3 largest stock holding Housing Associations in North Norfolk: Victory Housing Trust, Broadland Housing Association and Flagship Housing Group. 1.5 Introducing a new Allocations Scheme which includes a new Local Allocations Agreement (see 2.4 below) will require a change to the current IT system, a cost for these changes has been requested but is expected to be in the region of £9000. 2. Housing Allocations Scheme – Main principles 2.1 The proposed Housing Allocations Scheme has been designed to reflect the changes in legislation and regulation whilst also meeting members aspiration that the allocation scheme increases the number of affordable dwellings which are allocated to households who have connections to towns and villages in North Norfolk. 2.2 The main principles of the Allocations Scheme are the creation of 3 new registers through which affordable housing will be allocated: • • • 2.3 Housing Register – contains those in the most urgent housing need (those who meet the reasonable preference criteria) Housing Options Register – contains other applicants who can be considered for a range of housing options Transfer Register – contains Housing Associations tenants who live in North Norfolk (although tenants in urgent housing need will be on the Housing Register). When an affordable dwelling becomes available for occupation the property will be advertised through the Your Choice Your Home scheme and all applicants irrespective of which register they are on 102 will be able to bid as long as they are eligible for the property size and type. The property will then be allocated using a new 2 Stage Approach. At Stage 1, only applicants on the Housing Register will be eligible to be considered. If there is no one suitable on the Housing Register, all bids will then be considered and the property will be allocated to the applicant with the strongest local connection as defined using a new Local Allocations Agreement. 2.4 The Local Allocations Agreement will replace the current Local Lettings Agreement and provides a clear cascade of which connections will provide the strongest connections to towns and villages in North Norfolk. A threshold approach is used and where more than one applicant meets the same criteria, the decision as to which applicant should be offered the property is determined by Band and then relevant date. 2.5 Properties on Exception Housing Schemes which are already subject to local connection criteria will be let in accordance with Stage 2 of the allocation process (stage 1 does not apply). 2.6 Transfers have been retained within the Allocations Scheme as it offers the most flexibility and transparency. Housing Associations will be able to specify up to 20% of all vacancies as priority for tenants (the transfer quota). When a property subject to the transfer quota has been advertised, initially only tenants will be eligible to be considered, if the property is not let to a tenant, the property will then be allocated using the 2 Stage Approach. 2.7 A copy of the proposed new Allocations Scheme for North Norfolk is attached at Appendix F. The Housing Allocation Scheme details the qualifying and non-qualifying criteria for the 3 registers, property eligibility, applicant choice, support available and has a number of appendices providing more information including diagrams which set out the allocation process for the transfer quota and the 2 Stage Approach. The final appendix is the new Local Allocations Agreement. 3. Consultation 3.1 The principles of the new Allocations Scheme have been discussed with Cabinet and also with the partners in the Your Choice Your Home. Wider consultation has been carried out with stakeholders in the scheme: • Applicants were sent a questionnaire asking for views on a number of potential changes to the scheme in the spring. • All North Norfolk Councillors were invited to attend a workshop on 4 October at which the principles of the scheme were discussed • All Town and Parish Councils in North Norfolk were sent an invitation to attend a workshop on 8 October at which the principles of the scheme were discussed • Your Choice Your Home partners and members of the Stakeholder Group (voluntary and statutory organisations) along with Councillors and Town and Parish Councils were sent a copy of the proposed Allocations Scheme and asked for 103 their comments. November. The deadline for comments was 16 3.2 A number of responses were received to the consultation, Appendix G shows who responded, the comments made and whether any changes were required to the Allocations Scheme as a result of the consultation response. The only change required was the addition of an explanation on what constitutes a connection to North Norfolk under the Housing Act 1996 Part VI. This change has been made. A couple of other minor changes have also been made to the Allocations Scheme to provide additional clarity. 4 Implementation 4.1 Once the Housing Allocations Scheme has been adopted by Full Council, the implementation stage will commence. This will require the re-registration of applicants on the current housing register and assessment under the new criteria. This will also include the amendment of the IT system and testing. It is anticipated that the new allocation scheme will go live in April 2013. 5 Review and Monitoring 5.1 The new Allocations Scheme will be reviewed a year after implementation to ensure that it is delivering the required outcomes. 5.2 On an annual basis, a review of all allocations made through the scheme will be carried out to identify: • Number of properties allocated at Stage 1 • Number of properties allocated at Stage 2 • Number of all properties which were allocated to someone with a connection to a town or village in North Norfolk. 6 Options Considered 6.1 Option 1: Do nothing. This option was discounted as this would mean the Council’s Allocations Scheme was not in accordance with legislation and did not meet members’ aspirations for how affordable housing is allocated. 6.2 Option 2: Review the allocation policy. This option was adopted as it ensures the Council’s new Allocations Scheme reflects changes in legislation on the operation of housing registers. It also ensures that member’s aspirations that the number of affordable dwellings which are allocated to households with connections to towns and villages in North Norfolk is maximised. 7 Conclusions The Localism Act has introduced changes to the operation of housing registers. The Council’s Allocations Scheme has therefore been amended to reflect the changes and also to meet member aspirations. The proposed new allocation scheme has created 3 housing registers and includes both qualifying and non-qualifying criteria and introduces a new 2 Stage Approach which will seek to maximise the number of properties allocated to households who have connections to towns and villages in North Norfolk. The proposed new Allocations Scheme 104 has been subject to wide consultation and now requires adoption by the Council. Once adopted the new Allocations Scheme is expected to go live in April 2013 following an implementation period. 8 Implications and Risks The development and adoption of the new Allocations Scheme ensures that the allocation of affordable housing will be in accordance with all legislative and regulatory requirements. Replacing the current Local Lettings Agreement with the proposed Local Allocations Agreement will address a concern identified with the current Local Lettings Agreement. 9 Financial Implications and Risks It is expected that the costs to amend the IT system will be in the region of £9000. The Partnership Board will be requested to contribute towards this cost on the basis of the current cost sharing arrangements where Housing Association Partners pay 40% of the Your Choice Your Home scheme costs. 10 Sustainability There are no specific sustainability issues related to the Allocations Scheme. 11 Equality and Diversity An equality impact assessment has been carried out on the Local Lettings Agreement and did identify a concern with the Local Lettings Agreement which has been addressed in the development of the new Local Allocations Agreement. 12 Section 17 Crime and Disorder considerations There are no specific Section 17 Crime and Disorder considerations related to the Allocations Scheme. However, the Allocations Scheme does allow us to state that where an applicant has been guilty of behaviour serious enough to make them unsuitable to be a tenant we can disqualify them so they are unable to join a housing register until such time as it can be shown that they would be suitable to be a tenant. 105 North Norfolk District Council PROPOSED Housing Allocations Scheme Background This Allocations Scheme has been developed in accordance with the Housing Act 1996 Part VI as amended by the Localism Act 2011. The scheme has been developed to utilise the flexibilities afforded by the Localism Act 2011 to achieve the Council’s ambition that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford in a community where they want to live or work’. The scheme has also been developed in line with the Council’s Housing Strategy objectives to make best use of the existing housing stock and support vulnerable residents to live independently in the community. The Council does not have any housing stock and this allocations scheme has been developed primarily for the purpose of providing nominations to housing associations with affordable housing stock in the district including for social rent, affordable rent and low cost home ownership. The Council will also use the principles of the scheme to provide ‘nominations’ to private landlords as part of a scheme which seeks to assist residents with access to a range of options across a range of products and tenures. Introduction This scheme has been developed in partnership with housing associations with housing stock in the district. The scheme will be administered by the Council through the North Norfolk Your Choice Your Home scheme, the Choice Based Lettings scheme, introduced in September 2009 albeit with changes to reflect the new Allocations Scheme. A wide range of stakeholders including applicants, tenants, statutory agencies, voluntary and community organisations, Ward Members and Town and Parish Councils were consulted on the Allocations Scheme at a draft stage or on the principles of the scheme. The scheme will include the following; • • • Housing Register which will include only those applicants in the very highest levels of housing need who will be given overall preference for social and affordable rented properties. Applicants on the Housing Register can also be considered for housing on exception housing schemes, low cost home ownership products and privately rented accommodation Housing Options Register which will include applicants in lower levels of housing need who can be considered for any social and affordable rent properties not required for those applicants on the Housing Register, housing on exception housing schemes, low cost home ownership products and privately rented accommodation Transfer Register which will include all tenants in social or affordable rented properties in the North Norfolk district who want to transfer (other than those who are eligible to join the Housing Register due to their high level of housing need). Transferring tenants will be given preference for up to 20% of advertised properties but otherwise tenants can be considered for any social and affordable rent properties not 1 106 required for those applicants on the Housing Register, housing on exception housing schemes, low cost home ownership products and privately rented accommodation. Housing Register Only applicants that have a level of housing need that meets one of the Government’s reasonable preference criteria will generally be eligible to join the Housing Register. There may be exceptions where the Council has a statutory duty to house a household and where they do not have a level of housing need that meets one of the Government’s reasonable preference criteria e.g. as a result of the need to house a household through the Rent Agriculture Act 1976. The Government can through regulation make changes to the reasonable preference criteria. The Council considers that some of the reasonable preference criteria should receive a higher level of priority for housing than others and the Housing Register will therefore incorporate 3 levels of priority; Priority Band, Band 1 and Band 2. The current reasonable preference criteria and the level of priority they will be given is detailed at appendix 2. An applicant could be demoted from Band 1 to Band 2 if they have not bid for properties which were considered suitable and could have met their housing needs including low cost home ownership products and privately rented properties and in certain circumstances e.g. applicants accepted as homeless, the Council will submit bids on behalf of applicants after a reasonable period has elapsed (generally considered to be 6 bidding cycles or 6 weeks) including for privately rented properties. The Council will require there to be substantial evidence to demonstrate that an applicant meets one of the reasonable preference criteria and would expect that in most cases there would be verification and support from a statutory agency. Only those applicants who have the very highest level of housing need will be placed in the Priority Band to recognise that they have an immediate or urgent need to be housed and this will be determined by a majority view of the partners to the scheme through the Virtual Review Group. An applicant could be demoted from the Priority Band by the Virtual Review Group if they have not bid for properties which were considered suitable and could have met their housing needs. Additional preference will be given to applicants on the Housing Register who have a local connection to the North Norfolk District (as defined in the Housing Act 1996, Part VI). An applicant will have a local connection if they have: • Lived in the North Norfolk District Council area for 6 out of the last 12 months or 3 years out of the last 5 years or • If they work in the North Norfolk District Council area or • They have a family member who has lived in the North Norfolk District Council for (at least) 5 years. The length of time an applicant has been in their Band on the Housing Register will also be used where necessary to determine preference between applicants in a Band when being shortlisted to be considered for an allocation of housing. The Government requires that members, and some former members, of the Armed Forces and their families are not penalised by any requirement to have a local connection, the Council will therefore give any such applicant who does not have a local connection an automatic local connection. The Government also requires that such applicants are given additional preference for consideration for an allocation of affordable housing, the Council 2 107 considers that backdating the relevant date for applicants who meet this criteria by 3 months will meet this requirement i.e. if the relevant date would normally be 01/12/2012 the relevant date would be amended to 01/09/2012. The Council will use its discretion to give an automatic local connection to other applicants where appropriate e.g. applicants fleeing domestic violence where their local connections are in areas in which they would not be safe and applicants who are leaving care where the care placement was out of district but where the applicant wants to return to the district due to previous residence or family connections. Applicants on the Housing Register will be given overall preference for social and affordable rented properties with the exception of those for which preference is given to existing tenants of social and affordable housing and properties on exception housing schemes. Applicants on the Housing Register can also be considered for social and affordable rented housing on exception housing schemes, low cost home ownership products and privately rented accommodation but will not be given overall preference and will be considered alongside applicants on the Housing Options Register and Transfer Register either in accordance with the Local Allocations Agreement or having consideration to affordability and sustainability. Shortlisting for consideration for an allocation of social and affordable rented housing from the Housing Register will be as follows; • • • Band (Priority Band, Band 1, Band 2) Local connection Relevant date (i.e. applicants in Priority Band with a local connection will be considered ahead of those in Priority Band without a connection and the applicant with the longest relevant date will be considered first, applicants in Band 1 will be considered after those in the Priority Band). Properties will be advertised and initial preference will be given to households on the Housing Register, this is Stage 1 of the allocation process. Where a property which has been advertised has not been allocated to an applicant on the Housing Register, Stage 2 of the allocation process will be used and all bidders (those on the Housing Register, Housing Options Register and Transfer Register) will be considered and the property will be allocated using the Local Allocations Agreement and bidders will be shortlisted by: • • • Strongest connection to the parish in which the property is located or the adjoining parishes as determined by the Local Allocations Agreement Band Relevant Date The only exception to the above will be where a property has been adapted and where there is a wish to see the property offered to an applicant who would benefit from the adaptation or where the housing association wishes to assess the suitability of prospective tenants for the property as a means of addressing particular issues. In both cases the advert for any available property will clearly state this and this will enable housing associations to overlook shortlisted applicants as appropriate. The reasons for overlooking shortlisted applicants will be clearly stated on the Your Choice Your Home system. Housing associations will not be 3 108 able to overlook applicants on the Housing Register however in favour of an applicant on the Housing Options Register or the Transfer Register. It is likely that if an applicant had a strong need for an adapted property that they would be on the Housing Register. If it is not possible to identify an applicant on the Housing Register who requires an adapted property, the property will revert to a normal let and will be let using the 2 Stage Approach. For a diagram showing the 2 Stage approach see Appendix 4. Housing Options Register The Housing Options Register will include applicants in lower levels of housing need who can be considered for any social and affordable rent properties not required for those applicants on the Housing Register and, housing on exception housing schemes. Applicants on the Housing Options Register can also be considered for low cost home ownership products and privately rented accommodation alongside applicants on the Housing Register and Transfer Register having consideration to affordability and sustainability. Applicants on the Housing Options Register will not be placed in Bands according to housing need but instead shortlisting for consideration for an allocation of social and affordable rented housing from the Housing Options Register will be in accordance with the Local Allocations Agreement. The Local Allocations Agreement prioritises applicants in housing need who have connections to the towns and villages of North Norfolk including residence, employment and family residence. Thresholds are used to identify what level of connection the applicant has. Shortlisting using the Local Allocations Agreement will be as follows: • Connection • Relevant Date The Government requires that members, and some former members, of the Armed Forces and their families (Appendix 3) are not penalised by any requirement to have a local connection. The Council will, where appropriate, offer such applicants who do not have a local connection (at the time of application only) the opportunity to identify a town or village where they would like to live and they will be given priority for an allocation of a property which would be equivalent to an A connection. The Government also requests that such applicants are given additional preference for consideration for an allocation of affordable housing, the Council considers that backdating the relevant date for applicants who meet this criteria by 3 months will meet this requirement i.e. if the relevant date would normally be 01/12/2012 the relevant date would be amended to 01/09/2012. Transfer Register The Transfer Register will include all tenants in social or affordable rented properties in the North Norfolk district who want to transfer (other than those who are eligible to join the Housing Register due to their high level of housing need). Transferring tenants will be given preference for up to 20% of advertised properties but otherwise tenants can be considered for any social and affordable rent properties not required for those applicants on the Housing Register, housing on exception housing schemes, low cost home ownership products and privately rented accommodation. On moving to another property the tenant will have to give their landlord vacant possession of their current property which can then be made available for allocation to another household unless the landlord has identified the property for withdrawal from stock for redevelopment or disposal. The tenant cannot join the Transfer Register if they are intending to move and leave members of their household including a joint tenant to continue to live in the property. In such 4 109 cases the tenant would need to liaise with their landlord and agree to give up their rights to the tenancy and apply to join the Housing Register or Housing Options Register. Housing associations will have the flexibility to develop their own policies to decide what factors they will use to allocate properties included in the 20% quota. Housing associations will however be expected to publish their policies and operate in a fair and transparent way, being held accountable for all decisions. Properties subject to the transfer quota will be advertised and initial preference will be given to households on the Transfer Register, where a property is not allocated to an applicant on the Transfer Register, all bidders (not just those on the Transfer Register) will then be eligible and the property will be let using the 2 Stage Approach (see Appendix 4). Housing associations will also be able to use their transfer quota to identify properties for Direct Lets which enable them to achieve organisational objectives although this needs to be in balance with meeting the housing needs and aspirations of tenants in housing association properties (regardless of landlord) across the district. Requests for Direct Lets will be considered by the Virtual Review Group. Who can join the Housing Register? - Qualification criteria Reasonable preference criteria Only applicants who are assessed as having a housing need which is covered by the Government’s reasonable preference criteria will be able to join the Housing Register in addition to applicants for whom the Council has a statutory duty to house and which are not covered within the reasonable preference criteria (with the exception of applicants who would otherwise be disqualified). All other applicants (with the exception of applicants who would otherwise be disqualified) will be able to join the Housing Options Register or the Transfer Register. Who can join the Transfer Register? – Qualification criteria Only applicants who are currently tenants of social and affordable rented housing in the North Norfolk District Council area can join the Transfer Register. Who cannot join the Housing Register, Housing Options Register and Transfer Register? - Non-qualification criteria Applicants who fall into one of the categories below either will or may be disqualified from joining the Housing Register, Housing Options Register or Transfer Register. Immigration status A person who is ineligible because of their immigration status cannot be allocated a tenancy and therefore will not be accepted on to any of the Housing Registers. Unsuitable to be a tenant The Council reserves the right to disqualify an applicant or applicants where they or a member of their household has been guilty of unacceptable behaviour serious enough to make them unsuitable to be a tenant including anti-social behaviour, significant rent arrears, the provision of false or misleading information and intimidation of other applicants who might bid for specific properties. The applicant can be disqualified at any time including on application, on receipt of any information which would demonstrate that the applicant was 5 110 unsuitable to be a tenant or on being considered for an allocation of a property. The applicant will be able to appeal against the decision that they are unsuitable to be a tenant and are disqualified from joining a housing register. An applicant can apply to join a housing register at a later date providing that they can demonstrate that their circumstances or behaviour has changed such that they now would be suitable to be a tenant. Applicants under the age of 18 not supported by Children’s Services The Council will only accept 16 and 17 year olds on to the Housing Register where they are estranged from their parents and where they have been assessed by Children’s Services as being capable of living independently with support. Non provision of information The Council will wish to verify the housing circumstances of applicants from time to time and will require the co-operation of the applicant in doing so. Any applicant who does not provide information which is reasonably requested in order to assess their level of housing need, connection or links to a town or village or suitability for an allocation of a property may be disqualified and their housing application will be cancelled. Worsening of housing circumstances in order to qualify to join the Housing Register or Housing Options Register Where there is evidence that an applicant has deliberately worsened their housing circumstances in order to qualify to join the Housing Register the Council may disqualify the applicant. This would not apply to applicants who have been deemed to be intentionally homeless. Sufficient resources to rent or purchase a suitable property on the Housing Market All applicants will be subject to a test of their means including income, capital and assets to determine whether they can afford to meet their need for housing on the housing market either by renting or buying a property. It is not possible to identify levels beyond which an applicant would be disqualified because this would vary depending on the household’s needs and where they needed to live. The test applied to applicants for the Housing Register would be more stringent than for the Housing Options Register. The Council may disregard any lump sum received in compensation for an injury or disability. Non engagement with services providing support Applicants with complex needs will invariably require support from statutory agencies to enable them to sustain living independently within the community. Where an applicant is not engaging with the support provided the applicant may be disqualified. The Council will decide whether or not they believe an applicant to have mental capacity, applicants not considered to have mental capacity and who are not adequately supported will also be disqualified. Residents of supported housing Applicants who are resident in supported housing will only be accepted on to the Housing Register when confirmation is received from the support provider that the applicant is ready for independent living. 6 111 Consideration should be given to whether an applicant qualifies for an allocation both at the time of the initial application and when considering making an allocation particularly where a long time has elapsed since the application was made. In the case of an allocation to two or more persons jointly, at least one of the applicants/prospective tenants must be a qualifying person and all of them must be eligible. Dealing with exceptional cases The Council will use its discretion to dis-apply these criteria in the case of individual applicants where there are exceptional circumstances. Local Allocations Agreement The Local Allocations Agreement will be used to allocate all properties on exception housing schemes and all other properties which are not allocated at Stage 1 of the 2 stage approach (See Appendix 4). The Local Allocations Agreement (Appendix 5) includes 7 criteria which provide a basis for determining preference between applicants for affordable housing including low cost home ownership products. The Local Allocations Agreement prioritises applicants in housing need who have connections to towns and villages in North Norfolk through residence, employment and family residence. In the event that there are no applicants with these links consideration can be given to allocating a property to an applicant who has a wish to live in a particular town or village but who does not have a connection. This is to ensure that a property can be rented or sold to ensure that any financial loss to the housing provider is minimised and to ensure that properties are not left empty for longer than necessary. The Council may request that a property is re-advertised to seek an applicant with links to a town or village rather than an allocation being made to an applicant without such links. What type of properties can households bid for? The Government is of the view that the bedroom standard is an appropriate measure of overcrowding for allocation purposes and recommends that all housing authorities should adopt this as a minimum. It would be sensible therefore to use this or something more generous to determine what size of property applicants can bid for. The bedroom standard however is not used for assessing the amount of Local Housing Allowance that a tenant can receive towards meeting their rent. The Council has decided to use criteria using the best of both the bedroom standard and Local Housing Allowance criteria for both determining property eligibility and assessing housing need based on overcrowding. This may mean that applicants dependent on Local Housing Allowance might be overlooked by landlords for certain properties. This approach however ensures that those who are not dependent on Local Housing Allowance can be considered for properties which will be more suited to their household composition and which will provide an incentive to applicants to be financially independent. The criteria that will be used are as follows: • • • • • A bedroom per adult couple A bedroom for any other adult aged 16 or over A bedroom for any two children regardless of sex aged under 10 A bedroom for any two children of the same sex aged between 10 and 16 A bedroom for any other child Applicants will be advised of the size and type of property that they will be able to bid for. A housing association may have its own allocations policy however and this may vary from the 7 112 above requirement. A housing association may not offer a tenancy to a prospective tenant which would result in overcrowding. In addition a housing association will wish to ensure that any tenancy is sustainable and may, where it has concerns about the affordability of a property for a prospective tenant, decide not to allocate the property to that applicant and move to the next applicant on the shortlist. There are likely to be particular concerns where an applicant has bid for a property which is larger than their requirement but whom is dependent on Local Housing Allowance either in full or part to pay the rent or whom could be dependent on Local Housing Allowance at some point in the future. The number of bedrooms required by an applicant who has access to children, for allocation purposes, will be determined having consideration to the frequency of visits and the ages and sexes of the children. Such children may be disregarded in the assessment for the Local Housing Allowance. Foster children and overnight carers will be included in the assessment of the applicant’s bedroom requirement for allocation purposes (subject to support from Children’s Services or confirmation of the requirement for an overnight carer from an appropriate source) but may not be included in the assessment for the Local Housing Allowance. Such applicants might be eligible for Discretionary Housing Payments however these are not available on an on-going basis and therefore careful consideration will need to be given to the affordability and sustainability of social, affordable and privately rented accommodation for such households of working age when being considered for such properties. A housing association may with the agreement of the Council apply a Local Lettings Agreement which may result in different property eligibility being applied to a scheme or group of properties for a set period of time in order to address a particular issue. If this is the case this will be clearly detailed on the advert for any available property. The housing association will still wish to ensure that the tenancy will be sustainable for any prospective tenant. This property eligibility only applies to affordable rent and social rent and private rented properties. Sheltered Housing Applicants for sheltered housing will have to demonstrate that they will benefit from the support offered to tenants in this type of housing either on becoming a tenant or at some point in the foreseeable future. Applicants will generally be over 60 years of age but in some circumstances could be younger. Housing with Care Applicants for Housing with Care will have to be over the age of 60 and have a need for both housing and care. The need for housing will be assessed by the Council and the need for care will be assessed by the Social Services authority. Applicants accepted as needing Housing with Care will be placed in Band 1 on the Housing Register. All shortlisted applicants will be considered for a vacancy and preference will be given to applicants based on a number of factors including the level of housing need, the level of care need and the ability of the care provider to meet the care needs of the applicant balanced against the needs of existing residents within the scheme. Allocations will be made by the landlord having considered the views of the housing authority, the Social Services authority and the care provider in respect of the factors outlined. Applicants with a connection to North 8 113 Norfolk will be given preference followed by applicants with a connection to Norfolk and finally other applicants. What level of choice will applicants have regarding properties they can bid for? Applicants will be able to bid for an unlimited number of advertised properties in any location subject to ‘property eligibility’ criteria as outlined above. An applicant will be able to bid for eligible properties although they may not be considered for such properties at the initial shortlisting stage (for example their bid may only be considered at Stage 2 of the 2 Stage Approach). Information on the type and location of affordable housing stock in the district and the availability of such properties over the last 5 years will be provided on the Council’s website through the ‘What and Where’ tool. This will assist applicants in deciding which properties to bid for. Feedback on allocated properties will be provided on a regular basis through the Council’s website, the Your Choice Your Home website and the Your Choice Your Home Newsletter. Available properties will be advertised on a weekly basis through the Your Choice Your Home website. What support will vulnerable applicants receive? Vulnerable applicants will be able to request help with completing their application. The Council will submit bids on behalf of vulnerable applicants where they are unable to secure help from a support worker or family or friends. The Council will undertake some monitoring of bidding behaviour and will contact applicants on the Housing Register who have not made any bids over the course of a year and where there has been no contact with the Council to check that they understand how the scheme works. How will applicants know if they can be allocated a property? Shortlisting for advertised properties will be undertaken by the landlord of the property in most cases and applicants at the top of the shortlist will be contacted as soon as possible after the closing of the bid round. Landlords would hope to allocate the property as soon as possible and would therefore prefer to contact shortlisted applicants by phone. Most landlords will want to visit shortlisted applicants at home to verify their circumstances and to arrange for the applicant to view the property before making an offer. Once an offer is made the landlord would want the applicant to decide if they want the property and then move into the property as soon as possible. Applicants bidding for properties need to be prepared to move at very short notice, but the timescale must be reasonable, especially if the applicant is vulnerable. Each landlord will be responsible and accountable for the shortlisting and allocation decisions that they make and will be responsible for dealing with any complaints from applicants as a result. If a landlord overlooks an applicant on the shortlist or does not offer a property to a shortlisted applicant the reason for the decision will be recorded on the Your Choice Your Home system. The Council will undertake some monitoring to ensure that landlords are operating in accordance with the Allocations Scheme. Any issues with the operation of the scheme will be discussed with individual landlords directly or through the Operational Group and Partnership Board as appropriate. If at the shortlisting stage it is identified that the applicant’s circumstances have changed they will be overlooked and the landlord will notify the Council. The Council will then contact the applicant to request that a new housing application is completed to enable an assessment of the new circumstances to be undertaken as this may result in an applicant being placed on a different register or given a different level of priority. 9 114 If at the shortlisting stage an applicant is deemed to be unsuitable to be a tenant by a landlord the applicant should be told and notified of the reasons for this decision. The applicant will be able to appeal against the decision. The Council should be notified of any such decisions and will then decide if the applicant should remain on the Register or if they should be disqualified. Attempts will be made to contact shortlisted applicants however if an applicant cannot be contacted or does not respond to messages or letters they will be overlooked. The Council will be notified and will attempt to establish contact, if no contact can be established the applicant will be removed from the register. If an applicant is shortlisted for more than one property they will be asked to state a preference, where possible the applicant will be able to view all of the properties before being asked to make a decision unless this will result in an unacceptable delay in a property being allocated. Where the properties are owned by more than one landlord the landlords will liaise with each other and the applicant to agree a way forward. Equality and Diversity The Council is committed to ensuring equality and the promotion of diversity and will seek to ensure that applicants are not discriminated against on the basis of race, ethnic origin, culture, religion, gender, sexual orientation or disability. An Equality Impact Assessment has been undertaken of the Allocations Scheme and monitoring of the scheme will be undertaken to ensure its fair implementation. Monitoring and Review The Council will undertake monitoring of the scheme and the information gathered will inform future reviews of the scheme. The Council will deliver and develop the scheme partnership with landlords with properties in in the district which are to be allocated through the scheme. Stakeholders, applicants and tenants will be notified of any significant changes to the scheme. 10 115 Appendix 1 – Housing Associations with properties in North Norfolk allocated under the scheme Broadland Housing Cotman Housing Association (including Places for People) Flagship Housing Group Guinness Trust Habinteg Housing Association Hanover Housing Association Hastoe Housing Association Housing 21 Orbit East Riverside Housing Victory Housing Trust Wherry Housing Association 11 116 Appendix 2 – Reasonable Preference Criteria Band 1 • Applicants accepted by North Norfolk District Council as homeless within the meaning of Part 7 of the 1996 Housing Act (see appendix 3 for further guidance) • Applicants occupying insanitary or otherwise living in unsatisfactory housing conditions (see appendix 3 for further guidance) • Applicants occupying a properties lacking more than one bedroom of their assessed need • Applicants who need to move on medical or welfare grounds (including grounds relating to a disability) • Applicants who need to move to a particular locality in the North Norfolk District Council area, where failure to meet that need would cause hardship to themselves or others Band 2 • Applicants who are homeless (other than those accepted as homeless by North Norfolk District Council) within the meaning of Part 7 of the 1996 Housing Act including people owed a duty by any housing authority or who are occupying accommodation secured by any housing authority under Part 7 of the 1996 Housing Act • Applicants occupying properties lacking one bedroom of their assessed need 12 117 Appendix 3 – Additional Guidance for the Housing Register Priority Band Requests to assist in the rehousing of households under the National Witness Mobility Scheme will where appropriate be accepted and automatically placed in the Priority Band without reference to the Virtual Review Group. Homeless Households Homeless households in Band 1 could be moved to Band 2 if they refuse an offer of suitable alternative accommodation including an offer of a privately rented property. Households living in insanitary or otherwise unsatisfactory housing These factors will be assessed by the Council in accordance with the Housing, Health and Safety Rating System. An applicant will only be placed in Band 1 on the Housing Register where a Category 1 hazard has been identified in the property they rent and where it is not possible or practical to reduce this to at least a high level Category 2 hazard. The Council will where necessary and appropriate take enforcement action in accordance with the Council’s Enforcement Policy. In the case of overcrowding regard will be given to the Bedroom Standard and the Housing Act 1985 when deciding if an applicant should be placed in Band 1 or Band 2. Where the applicant is an owner-occupier careful consideration will be given to whether the applicant qualifies to join the register, this will be dependent upon the number and severity of any hazards and the ability of the owner to resolve the issues or the ability of the owner to meet their housing needs in the housing market. Decisions to place an applicant on the Housing Register as a result of these 3 factors will need to be supported by the senior officer with responsibility for the Housing Enforcement function. Officers with responsibility for enforcement of Housing Standards and officers with responsibility for Housing Options should work holistically to assist tenants and owners to improve their housing circumstances and to ensure that such properties are improved or are not available for other occupants. This aspect of the policy has been developed to ensure that applicants do not move into poor standard properties with a view to receiving priority for rehousing and to ensure that landlords do not avoid their responsibilities to maintain their properties. People who need to move on medical or welfare grounds The Council will give priority to applicants who are foster carers or approved to adopt to move to more suitable accommodation to enable them to accommodate a Looked After Child/Children who was previously looked after by the local authority, to include Special Guardians, holders of a Residence Order and family/friend carers who have taken on the care of a child/children because the parents are unable to provide care. In all cases, support from Children’s Services will be required. Members of the Armed Forces The Government requires that members and some former members of the Armed Forces and their families (see below) are not penalised by any requirement to have a local connection and that such applicants who fall into one or more of the reasonable preference criteria and who have urgent housing needs are given additional preference for consideration for an allocation of affordable housing. In addition Government has requested that such applicants 13 118 are also given additional priority for an allocation of affordable housing where they do not have urgent housing needs. This applies to: • Former members of the Armed Forces • Serving members of the Armed Forces who need to move because of a serious injury, medical condition or disability sustained as a result of their service • Bereaved spouses and civil partners of members of the Armed Forces leaving Services Family Accommodation following the death of their spouse or partner • Serving or former members of the Reserve Forces who need to move because of a serious injury, medical condition or disability sustained as a result of their service. Evidence of eligibility will be required. 14 119 Appendix 4 – The 2 Stage Approach to Allocations A new 2 Stage Approach will be used to allocate properties. The diagrams below show how the 2 Stage Approach will work for properties which are and are not subject to the transfer quota. Properties which are NOT subject to the transfer quota: 15 120 Properties which ARE subject to the transfer quota: 16 121 Appendix 5 - Local Allocations Agreement The Local Allocations Agreement will be used to allocate all properties on exception housing schemes and all other properties which are allocated through Stage 2 of the 2 Stage Approach (see Appendix 4). The Local Allocations Agreement includes 7 criteria which provide a basis for determining preference between applicants for affordable housing including low cost home ownership products. The criteria cover links based on residence, employment and family residence to the villages and towns in North Norfolk. In the event that there are no applicants with these links consideration can be given to allocating a property to an applicant who has a wish to live in a particular town or village but who does not have a connection. This is to ensure that a property can be rented or sold to ensure that any financial loss to the housing provider is minimised and to ensure that properties are not left empty for longer than necessary. The Council may request that a property is re-advertised to seek an applicant with links to a town or village rather than an allocation being made to an applicant without such links. The Local Allocations Agreement gives preference to applicants with strong links to the town or village in which the property being allocated is located and the adjoining parishes equally. This is because there will be some towns or villages which have very little affordable housing stock and some towns and villages where it will not be possible to develop new affordable housing because of constraints including sensitive local environments, coastal erosion, flooding and lack of available land. It is essential that applicants with strong links to such towns and villages are not disadvantaged as a result. Properties on an Exception Housing Scheme will be advertised through the Your Choice Your Home scheme with the LC symbol and the towns and villages to which strong links apply will be clearly listed. Any applicant on one of the three registers can apply and shortlisting will be undertaken based on the strength of connection in conjunction with the level of housing need where applicable and the length of time waiting. The Agreement refers to parish which is applicable to both towns and villages in the area, although where a town is an adjacent parish to a parish with a vacant property the town is not treated as an adjoining parish. The criteria form a cascade with the strongest connection being an A connection and the weakest connection being a G connection as shown below: A An applicant meeting this criterion will have lived in the parish or adjoining parishes for at least 3 consecutive years at the point of allocation and have at least one of the following criteria: • Lived for at least 5 years at any time in the parish or adjoining parishes OR • Are employed in the parish or adjoining parish (permanent employment of at least 12 months and 16 hours per week) OR • Have a family member who has lived for at least 5 consecutive years in the parish or adjoining parish at the point of allocation 17 122 B An applicant meeting this criterion will have lived in the parish or adjoining parishes for at least 3 consecutive years at the point of allocation and have at least one of the following criteria: • Are employed in the parish or adjoining parish (permanent employment of less than 12 months and 16 hours per week) OR • Have a family member who has lived for at least 3 consecutive years in the parish or adjoining parish at the point of allocation C An applicant meeting this criterion will meet at least one of the following criteria: • Lived for at least 5 years at any time in the parish or adjoining parishes OR • Are employed in the parish or adjoining parish (permanent employment of at least 12 months and 16 hours per week) OR • Have a family member who has lived for at least 5 consecutive years in the parish or adjoining parish at the point of allocation D An applicant meeting this criterion will meet at least one of the following criteria: • Lived for at least 3 years at any time in the parish or adjoining parishes OR • Are employed in the parish or adjoining parish (permanent employment of less than 12 months and 16 hours per week) OR • Have a family member who has lived for at least 3 consecutive years in the parish or adjoining parish at the point of allocation E An applicant meeting this criterion will meet at least one of the following criteria: • Lived for at least 12 months at any time in the parish or the adjoining parishes OR • Are employed in the parish or adjoining parish (temporary employment or permanent employment of less than 16 hours per week) OR • Have a family member who has lived for at least 12 consecutive months in the parish or adjoining parish at the point of allocation F An applicant meeting this criterion wants to live in the parish and has a connection to North Norfolk as defined by the Housing Act 1996, Part VII. G An applicant meeting this criterion wants to live in the parish but does not have a connection to North Norfolk. The criteria above reflect the need to give priority by current residence, former residence, employment and family connections. Family connections relate to a close family member and the Council will have discretion to decide who a close family member is and will take into account the particular family circumstances and strength of relationships/dependence. 18 123 The Council in some exceptional cases will consider whether an applicant’s local connection to a town or village should be increased, such cases will be considered on their merits at the Council’s discretion. 19 124 Respondee Comment Made Response Housing Options Team Need to make clear the local connection criteria used for connection to North Norfolk. Amend Allocations Scheme to include explanation. No changes to Allocations Scheme required re implementation comments. No changes to Allocations Scheme required. Other comments related to implementation. Wells-next-the-Sea Town Council (2 responses) Are supportive of the new scheme as outlined in the consultation documents. Proposed new allocations scheme is good as it now reflects more accurately what is happening on the ground. The real problem we face is a severe shortage of housing of all tenures that is affordable to our residents. This scheme does not address that issue but does explain how a scarce resource will be allocated. My view is I support the scheme as it is the best answer to the problem we face. I am very pleased that you have not withdrawn support from people on the list by their removal. There is a real housing need and residents require support and advice and it is good that you will still be requiring that. Young People’s Accommodation Transitions Strategy Development Manager We welcome the naming of care-leavers in the allocations policy as a group of people who could return to the area with a local connection having being placed away by Children’s Services. It is also very welcome to see that applicants to the housing register will be accepted for under 18s where Children’s Services support their application to live independently. It is also helpful to see priority to foster carers and those approved to adopt. Where there is the risk of demotion from band 1 to 2 due to non-bidding we would be hopeful that individual circumstances would be taken into account at what are 125 No changes to Allocations Scheme required. Concerns re young people and demotion and offers of accommodation are noted and are covered in allocations scheme (timescales for accepting an offer and moving must be reasonable, especially if the applicant is vulnerable. This can be reinforced in operating guidance. Northrepps Parish Council often stressful and difficult transitional times for a careleaver. The same consideration would be helpful when a young care-leaver is feeling pressure to accept an offer of housing. In this situation also it is helpful to understand their individual circumstances and the importance of making the right decision the first time. Members ask that all forms are clear and simple for applicants to complete with no ambiguous questions. Fakenham Town Council A comment received from one Councillor under the Local Allocations Agreement is a request to consider connections over boundaries in Districts i.e. Great Ryburgh in North Norfolk and Colkirk in Breckland (adjoining parishes). Blakeney Parish Council The members of Blakeney Parish Council support the District Council’s proposals, within the suggested scheme, and we look forward to seeing how this works for real in due course. Thank you for continued efforts with regard affordable housing for local people. 126 No changes to Allocations Scheme required. Such an approach could be contentious where a resident in an adjoining parish had no connection to North Norfolk other than their residence in a parish which adjoins a North Norfolk parish. Changing the Local Allocations Agreement in this way could mean a household with a connection to North Norfolk could miss out on the offer of an affordable home to a household who has no connection to North Norfolk but simply lives in an adjoining parish. This would be contrary to the ethos of changing the allocations scheme and on this basis, no change to the Allocations Scheme is proposed. No changes to Allocations Scheme required. 127 Agenda Item No____13________ EMPTY HOMES PILOT PROJECT: REVIEW Summary: In October 2011 Cabinet received a Report on Empty Homes as classified on the Council Tax Register and resolved to establish an Empty Homes Pilot Project to identify a way forward in dealing with the issue of long term empty homes in the District. This report reviews the Empty Homes Project and its outcomes. Options considered: Conclusions: N/A The outcomes achieved through the Pilot Project to date are as follows; • • • • • • • • Recommendations: The appearance of the properties/gardens has been enhanced by the use of the statutory notice procedures. Where building condition impacted negatively on adjoining properties, this has been remedied Debts owed to the Council have been recovered from the property owner through the use of the charging order procedure. One property has been brought back into use and one is currently under repair. A record of intervention has been developed that would support an application for a Compulsory Purchase Order on the properties as required. Learning from the pilot will be used in the implementation of the new Empty Homes Policy. The pilot has shown that the willingness of the Council to use CPO powers and the use of other enforcement powers to improve the appearance and condition of the empty homes has achieved results, although in one case further action is required to ensure improvements in property condition are maintained. This process of enforcement action as the Council prepares the CPO case will continue. The learning from the pilot will be used to ensure that the new Empty Homes Policy will be able to deliver a reduction in the number of empty homes and the ability to use a range of enforcement powers including the enforced sale procedure and where appropriate and effective CPO powers. (1) That an Empty Homes Board, led by the Portfolio Holder for Housing is established. 128 (2) That £200,000 is ringfenced to support bringing properties back into use through the use of enforcement methods including enforced sale and CPO powers. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report and which do not contain exempt information) ODPM Circular 06/2004 Compulsory Purchase and the Crichel Down Rules ODPM Empty Property : Unlocking the Potential Report to Cabinet: 31/10/11 Action on Empty Homes Cabinet Member: Wards affected Contact Officers telephone number and email: Trevor Ivory All Nicola Turner & Emma Duncan 01263 516222./516045 Nicola.turner@north-norfolk.gov.uk emma.duncan@north-norfolk.gov.uk 1. Introduction 1.1 On 31 October 2011 Cabinet considered the issues surrounding long term empty properties in the District in response to statements made at a national level by Ministers regarding the wasted resource represented by long term empty properties. The report proposed that a small scale pilot project be undertaken to attempt to bring properties back into use where an informal approach had not succeeded and in particular to “establish whether the Authority’s preparedness to use such [statutory] powers can bring about positive outcomes in a community through direct intervention and/or encouraging the owners of other long term empty properties to address the issue themselves”. The Council identified 3 properties in Weybourne for the pilot and, if other options to bring those properties back into use failed, authorised the use of Compulsory Purchase Order (CPO) powers. This report is a review of the work undertaken to date and outcomes achieved by the pilot project to date. 2. The Project 2.1 Project Key Objectives The following objectives were identified for the pilot project; • • • • • 2.2 To enhance the appearance of the properties/gardens thus reducing their negative impact on neighbours and the wider community/neighbourhood. To address issues relating to defects in the buildings affecting adjoining owners. To recover any debt owed by the property owner to the Council where possible. To bring the properties back into use. To produce a record of intervention that would support any future application for a Compulsory Purchase Order. The properties selected for the pilot 129 The properties had been empty for periods ranging between a year and 16 years at the time of the report to Cabinet. The properties were externally in a relatively poor condition and this was generating complaints from neighbours. Although the Council had made contact with the owner, limited formal or informal action had been taken in respect of the individual properties. 3. Approach Adopted 3.1 Following the Guidance issued by the Secretary of State (ODPM Circular 06/2004) an incremental approach to bringing the empty properties back into use was adopted to ensure that there was a sufficient evidence base for any CPO application made. 3.2 This involves moving through informal methods (letters/discussions) to formal action using the full breadth of the Council’s statutory powers (s215 notices, Building Act Notices, Prevention of Damage by Pests Notices and Housing Act Notices) and finally taking legal proceedings to force a property to be brought back into use (ie enforced sale or compulsory purchase). 3.3 This methodology was adopted for several reasons; a) Not all properties are empty through a deliberate act by the owner, some are empty because the owner is perhaps unwell or elderly. Alternatively some properties remain empty because of commercial considerations by developers. b) Taking an incremental approach is cost-effective and efficient rather than taking expensive proceedings immediately a resolution can often be achieved in other ways. c) Ensures that owners are treated equitably and encouraged to bring properties back into use themselves. d) When making a CPO the Council is required to demonstrate that it is a “last resort” i. Furthermore the Guidance referred to above makes it clear that “authorities will first wish to encourage the owner to restore the property to full occupation. When considering whether to confirm a compulsory purchase order the Secretary of State will normally wish to know how long the property has been vacant; what steps the authority has taken to encourage the owner to bring it into acceptable use; the outcome; and what works have been carried out by the owner towards it’s reuse for housing purposes”. 4. Action Taken To Date 4.1 In line with the ODPM guidance a number of teams were required to exercise their powers through the pilot project to address the problems creatively and encourage the owner to improve the condition of the properties so that the properties could be brought back into use. 4.2 November/ December 2011 130 • • • • • • • • • • • 4.3 January/ February 2012 • • • • • • 4.4 Compliance time for Requisition for Information notices expires. Owners return Requisition for Information following threat of prosecution. Housing Team make inspections to determine whether the property is adversely affecting the immediate neighbours and identify work to a property that needs to be completed following consultation with adjoining property owner. Owners undertake work to all three properties including - tidying up gardens, repairs chimneys, installs new windows/doors. Owner notifies the Council that one of the properties is his elderly mother's former home and that he will contest any CPO. Owners appeal s215 notices. March/April 2012 • • • 4.5 Owners contacted and advised about condition of the property and CPO process to be taken if properties not brought back into use. Referencing process for CPO started (identifying all interests in the land by serving notices) Entries placed on Land Charges Register to alert any potential purchasers of the properties as to the Council’s intentions. Office Copy entries obtained to check for legal/beneficial owners and any entries that may be relevant to the valuation. Plans prepared for Orders. Valuation obtained. Owner advises Council that he intends to bring one of the properties back into use and apply for planning permission to develop the adjacent piece of land. Owner of another of the properties sells it and it becomes occupied with new occupant paying council tax. Requisition for Information served on all persons with an interest in the properties. Owner fails to return notices and is advised of criminal sanctions. s215 (untidy land) Notices served requiring general clearance of land and exterior decoration on all 3 properties. Following the owner accruing a debt to the Council (£2000+) an application is made to the Court for a charging order which would give the Council a power of sale over one of the properties and an Interim charging order was granted by the County Court and registered (subject to an objection) at the Land Registry. The Order was discharged by the owner with full payment of debt and Council’s legal costs. Letter sent to the Parish Council to establish their ownership of land adjoining one of the properties and whether they had granted consent for the storage of old cars and a caravan on the land. July 2012 • Appeal against S215 notices heard before the District Judge. The Council successfully defends the appeal and is awarded costs. 131 4.6 August 2012 to date • • Repair works are currently being undertaken internally to one of the properties. Further S215 notice being prepared for another of the properties following a deterioration of the condition of the garden. 4.7 Two of the properties had been unoccupied and in a poor state of repair for a considerable number of years. The third had generated complaints from neighbours of the property about its appearance. 4.8 It is evident from the action taken by the Council through the pilot project that the owner(s) of the properties are only occupying and improving properties because of the enforcement action taken and threat of enforced sale/CPO since October 2011. The owner(s) have improved the appearance of the properties, undertaken major repairs and one of the properties has been occupied with the occupier paying council tax. The owners whose properties share a party wall with two of the properties also have benefited from the repair works done to the properties and the appearance of the properties in the village has been improved. 4.8 An added benefit is that the Council has collected a substantial debt from a person whom would otherwise been unlikely to pay in full. 5.0 Further Proposed Action 5.1 Property 1 This property has been brought back into use following the use of enforcement powers and new windows and doors and other small works undertaken. Council Tax is being paid on this property by the occupant and as this property has been brought into use, will qualify as counting towards any calculation as to whether New Homes Bonus is due to the Council following a reduction in the number of empty homes. The potential deterioration of the property remains a concern however it can be appropriately dealt with by the use of S215 Notices. A neighbour has raised concerns that the property is not in fact occupied and has remained empty despite the works that have taken place and the change of ownership. The Council is currently assessing ways of dealing with this issue. (see exempt annexe) 5.2 Property 2 The external appearance has been improved through the issue of enforcement measures resulting in replacement windows and doors being fitted (see exempt report) The land has been cleared of vehicles (apart from 132 one caravan which has been cleaned), gas cannisters and other rubbish and the garden and adjacent land are now maintained. The windows and doors have been replaced completely. The Council is considering further enforcement methods (see exempt annexe) 5.3 Property 3 The property is sited within a Conservation Area. Substantial repairs were effected quickly following formal intervention, including chimney and party wall repairs. The garden was cleared and rear windows and doors replaced. (see exempt annexe) Further repair work is ongoing at the present time. 5.4 Action will continue on these 3 properties to ensure all are occupied (see exempt report) and it is possible that this will result in applications for a CPO being made. Whilst this work has been undertaken as part of a pilot, it is now appropriate to mainstream the use of CPO powers as the ability to use this power has been shown through the pilot to be an effective tool when combined with other enforcement powers. The use of CPO has been included in the new Empty Homes Policy (to be considered by Cabinet on 3 December). On this basis, the £200,000 of unspent Housing Renewal Budget for 2011/12 which was identified in the Cabinet report on 31 October 2011 to support the CPO pilot will now need to be maintained in order to support ongoing work on enforcement including enforced sale and CPO’s. 6 Conclusion 6.1 The project outcomes are as follows; • • • • • The appearance of the properties/gardens has been enhanced by the use of the statutory notice procedures. Where building condition impacted negatively on adjoining properties, this has been remedied. Debts owed to the Council have been recovered from the property owner through the use of the charging order procedure. One property has been brought back into use and one is currently under repair. A record of intervention has been developed that would support an application for a Compulsory Purchase Order on the properties as required. Learning from pilot will be used in implementation of new Empty Homes Policy. 6.2 The pilot has shown that the willingness of the Council to use CPO powers and the use of other enforcement powers to improve the appearance and condition of the empty homes has achieved results, although in one case further action is required to ensure improvements in property condition are maintained. This process of enforcement action as the Council prepares the CPO case will continue. 6.3 The learning from the pilot will be used to ensure that the new Empty Homes Policy will be able to deliver a reduction in the number of empty homes and the ability to use a range of enforcement powers and also to be able to 133 pursue the application for CPO is a key component of the Council’s approach to bringing empty homes back into use as the willingness to take such action is an effective deterrent. 6.4 It is also recommended that an Empty Homes Board be established led by the Portfolio Holder Councillor Ivory, to meet on a monthly basis, to deliver this part of the Council’s Corporate Plan. It is envisaged that the Board would consist of the all officers from the various disciplines within the Council and the Board would be able to consider individual properties on a case by case basis. This would ensure that when considering how to most effectively bring properties back into use that the Council is able to use all of the enforcement powers it has it its disposal. 7. Financial Implications and Risks The project has ensured a substantial debt has been cleared immediately, when this would not have otherwise have happened. The Council has also recovered its legal costs from the owner (s). In pursuing the use of CPO powers the Council will consider the risks and financial implications of applications for a CPO on a case by case basis. 8. Sustainability Bringing properties back into use is highly sustainable. The additional Council Tax Payments being made bring additional revenue to the Council. 9. Equality and Diversity The project identified that in some circumstances that equality and diversity issues may be engaged in respect of the ability of some elderly residents to maintain and manage property if they are absent from it. 10. Section 17 Crime and Disorder considerations Improving the appearance of these properties and /or bringing them back into use discourages anti social behaviour and addresses the concerns of the community. i ODPM Circular 06/2004 p42 “Compulsory purchase of empty properties may be justified as a last resort in situations where it appears to be no other prospect of a suitable property being brought back into residential use. Authorities will first wish to encourage the owner to restore the property to full occupation. When considering whether to confirm a compulsory purchase order the Sec 134 Agenda Item No____14________ Empty Homes Policy 2012/15 Summary: Options considered: The Council is committed to reducing the number of empty homes. The Empty Homes Policy provides a policy context for work to bring empty homes in North Norfolk back into use, the Policy: • Sets out why empty homes should be brought back into use • Details the Empty Homes Procedure and the approaches which will be used to bring empty properties back into use, including what advice and support will be offered and when and what types of enforcement action can be used. 1. Do nothing. This option was discounted as empty homes are a wasted resource and reduction of the number of empty homes is a priority for the Council. 2. Develop Empty Homes Policy. This option was adopted as it will demonstrate the Council’s commitment to reducing the number of empty homes and set out a clear methodology for the Council’s work in reducing the number of empty homes which is available to officers, members and members of the public including owners of empty homes. Conclusions: At July 2012 there were 887 properties across North Norfolk which had been empty for at least 6 months, many have been empty for longer. Empty Homes represent a wasted resource and can have a negative impact on the local neighbourhood. Reducing the number of empty homes across the district is an action within the Annual Action Plan for 2012-13. The Empty Homes Policy provides a clear methodology for the Council’s approach to bringing empty homes back into use. The Empty Homes Policy is supported by the Housing Enforcement Policy and forthcoming Housing Renewal Policy. Recommendations: Cabinet recommend the adoption of the Empty Homes Policy 2012-15 to Full Council. Reasons for Recommendations: To adopt the Empty Homes Policy which sets out the Council’s approach to bringing empty homes back into use, what support and advice will be provided to owners of empty homes and when enforcement action will be taken. 135 Cabinet Member(s) Ward(s) affected All Contact Officer, telephone number and email: Karen Hill, 01263 516183, Karen.hill@north-norfolk.gov.uk 1. Introduction 1.1 At July 2012 there were 887 properties across North Norfolk which had been empty for at least 6 months, many will have been empty for longer. Empty Homes are a wasted resource as there is a large need and demand for housing in North Norfolk. The longer a property is left empty, the more it will cost to bring the property back into use as the condition of the property deteriorates. When the condition of a property deteriorates and gardens become neglected it can have a negative impact on the neighbours and neighbourhood. Bringing empty homes back into use can therefore have a positive impact on neighbourhoods and increase the supply of housing available in the district when they are let or sold. 1.2 The reduction of the number of empty homes is a priority for the Council and reducing the number of empty homes supports the Council’s ambition that “everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live or work.” 1.3 The development of the Empty Homes Policy supports the Council’s ambition and also the action in the Corporate Action Plan 2012-13 to reduce the number of empty homes. 1.4 Properties which have been empty for less than 6 months are subject to a Council Tax exemption, once a property has been empty for 6 months or more the exemption is removed and the full charge applies. The Government has introduced new rules which will remove this exemption and instead provide Councils with the power to offer a discretionary discount of up to 100% of the Council Tax charge. For properties which have been vacant for 6 months or longer, the discretion to apply a discount of up to 50% of the charge will remain (although North Norfolk District Council does not use this discretion) and an additional discretionary power will allow after a property has been empty for 2 years Councils to apply a premium of up to 50% to the Council Tax charge. Cabinet will consider the use of these discretionary powers in the New Year. 2. Empty Homes Policy 2.1 The Empty Homes Policy is the main document which sets out the Council’s approach to bringing empty homes back into use, it is supported by the Housing Enforcement Policy (also being considered by Cabinet) and the Housing Renewal Policy (which will be considered by Cabinet in January 2013). Together these documents set out the advice and assistance which will be provided to owners of empty homes and when and what powers of 136 enforcement will be considered and used in order to bring empty homes back into use. 2.2 The Empty Homes Policy has been designed as a document which will be used by officers, members and members of the public and which sets out: • What an empty home is • Why a property becomes an empty home • Why it matters that a property is empty • How empty homes will be identified • The procedure which will be used to bring empty homes back into use • The advice and assistance which will be offered, including financial support • When and how enforcement action will be taken. • Monitoring arrangements. 2.3 The Empty Homes Procedure includes a flowchart which details the actions which the Council will take to bring an empty property back into use. When a property is identified as being empty for 6 or more months the Council will send an initial letter, this first letter is designed to establish the owner’s intentions for the property and when the property will be brought back into use. Responses to this letter will enable the Council to offer appropriate advice and assistance as detailed in the Empty Homes Policy. Any enforcement action taken, will be where the owner has failed to bring the property back into use within a reasonable period, enforcement action will not be an initial action but an action when other actions have been unsuccessful in bringing the property back into use. 3. Options Considered 3.1 Option 1: Do nothing. This option was discounted as empty homes are a wasted resource and reduction of the number of empty homes is a priority for the Council. 3.2 Option 2: Develop Empty Homes Policy. This option was adopted as it will demonstrate the Council’s commitment to reducing the number of empty homes and set out a clear methodology for the Council’s work in reducing the number of empty homes which is available to officers, members and members of the public including owners of empty homes. 4. Conclusion 3.1 At July 2012 there were 887 properties across North Norfolk which had been empty for at least 6 months, many have been empty for longer. Empty Homes represent a wasted resource and can have a negative impact on the local neighbourhood. Reducing the number of empty homes across the district is an action within the Annual Action Plan for 2012-13. The Empty Homes Policy provides a clear methodology for the Council’s approach to bringing empty homes back into use. The Empty Homes Policy is supported by the Housing Enforcement Policy and forthcoming Housing Renewal Policy. 5. Implications and Risks The development and adoption of an Empty Homes Policy sends a clear message to owners of empty homes of the Council’s approach to bringing empty homes back into use, including that the Council will take enforcement action, where required to ensure empty homes are brought back into use. 137 The use of enforcement action will be considered on a case by case basis, considering the implications and risks of such an approach. The use of enforcement action will be supported by the adoption of the Empty Homes Policy and also the Housing Enforcement Policy. 6. Financial Implications and Risks There are no financial implications related to the adoption of the Empty Homes Policy, although the provision of Empty Homes Loans would have some financial implications for the Council, the approach to the provision of loans and identification of and mitigation of risk will be considered and addressed through the Housing Renewal Policy. Where the Council takes enforcement action, including carrying out works in default and the use of Compulsory Purchase Orders, there will be a financial cost and the costs will be considered against the ability to recoup the Council’s costs and the implications of not taking enforcement action. 7. Sustainability Empty homes are a wasted resource and bringing empty homes back into use will reduce demand and the need for additional new homes to be built. When properties are brought back into use, some will require improvement works which will in most cases result in improvements in energy efficiency. 8. Equality and Diversity There are no specific equality and diversity implications related to the Empty Homes Policy. 9. Section 17 Crime and Disorder considerations There are no specific Section 17 Crime and Disorder considerations related to the Empty Homes Policy. However, bringing empty homes back into use could have a positive impact on neighbourhoods by reducing opportunities for crime and disorder. 138 North Norfolk Empty Homes Policy 2012-2015 Foreword The Council has set itself an ambition that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live or work’. This requires that the existing housing stock in North Norfolk is used efficiently and effectively and that the number of properties which are empty is minimised to increase the supply of housing to meet housing need and housing demand. Properties become empty for a number of reasons and most are reoccupied within a short period of time, however, across North Norfolk in July 2012 there were 887 properties which had been empty for a period of at least 6 months. These empty homes are the focus of this Empty Homes Policy as many will be empty for longer than they need to be or will not be brought back into use without the provision of advice, support or enforcement action. The Council has set a target to reduce the number of empty homes by 200 between April 2012 and March 2015 and this Policy sets out the approach the Council will adopt in order to meet this target. What is an Empty Home? An empty home is a property which is empty of people and furniture/possessions, as some properties will only be empty for a short time before they are reoccupied this policy focuses on properties which have been empty for at least 6 months, although many have been empty for significantly longer. Why does a property become an empty home? There are many reasons why a property becomes empty and is not brought back into use: • Owner is in residential care and would wish to return (but often is unable to do so) • Reluctance to let or sell the property • Unclear ownership or probate issues • Being marketed for sale or rent at unrealistic asking price • Property needs repair, improvement, refurbishment or complete redevelopment • Property has been abandoned. Why does it matter if a property is empty? There is a large need and demand for housing in North Norfolk and empty properties which could otherwise be made available for sale or rent are a 139 wasted resource. In many cases, the longer a property is left empty the more money it will cost to bring it back into use as the condition of the property deteriorates, making it increasingly difficult for some owners to be able to afford to bring a property back into use and so the property remains empty and continues to deteriorate. Properties in a poor condition will be attractive to some potential purchasers as they provide the opportunity to improve the property in their own way and so poor condition does not have to prevent a property being sold and then brought back into use. The deterioration of properties and in particular the neglect of gardens can have a negative impact on the local area and the amenity of neighbouring properties. This may adversely affect the health and wellbeing of neighbours and in some cases make it difficult for them to find a buyer or tenant for their property or adversely affect the price they can achieve. Taking action to bring empty homes back into use therefore has a number of benefits, it maximises the value of the empty home for the owner, it ensures another property is occupied and can improve the appearance of the property as well as the amenity of the area. The Council will through this Policy offer advice and support to owners of empty homes to enable the properties to be brought back into use. Where owners do not work with the Council to bring their properties back into use in a reasonable period, enforcement action will be considered and is likely to be taken. Identifying Empty Homes The Council will use a range of information to identify empty homes. This will include using Council Tax information to identify properties which have been empty for at least 6 months as well as information provided by partner agencies and officers. Members of the public can also advise the Council of empty properties and all complaints will be investigated. There have been instances where the Council’s information has shown that a property is empty but in fact the property has been occupied. This has tended to occur when the owner is paying full Council Tax on the property because the period of exemption has expired and they did not realise that there was a need to provide an update to the Council. Where this is found the owner will be asked to notify the Council Tax Department that the property is now occupied which will allow for the records to be corrected and taken off the empty property list. Empty Homes Procedure Appendix 1 sets out the Council’s approach to bringing empty properties back into use which will be applied consistently and fairly. The Council’s approach is to support owners through the provision of advice and assistance (which may include financial assistance see below) but that enforcement action will be taken when required to ensure empty homes are brought back into use. 140 Advice and Assistance The Council will provide information and advice to owners of empty homes to enable them to bring the property back into use as quickly as possible. Options to bring the property back into use, for example by selling the property as is, improving the property and selling or by renting the property will be discussed and where repair or improvement works are required a reasonable period for such works to be carried out will be agreed with the owner. Where a reasonable period for repair, improvement, refurbishment or redevelopment works have been agreed, the Council will take no further action to bring the property back into use. If however, these timescales are not kept, enforcement action will be considered. Specific support will be offered such as: • Advertising of property for sale through the Empty Property Matching Service. • Identification of potential purchasers through the Empty Property Matching Service. • Support to privately rent the property including advertising through the Council’s Your Choice Your Home scheme and provision of a guide to privately renting (a charge applies). • Provision of financial assistance to bring properties back into use. Financial Assistance In some cases, the Council may be able, subject to available resources, to support owners to bring empty properties back into use through the provision of an Empty Home Loan. The loan will provide a contribution towards some or all of the costs required to bring the property back into a state of good repair. The loan will be discretionary and be subject to an inspection of the property to identify the works which must be carried out before the property can be reoccupied. To receive a loan, the owner of the property must agree to carry out all the required works and bring the property back into use within an agreed timescale. For more information on the Empty Home Loan see the Housing Renewal Policy. Enforcement Action The Housing Enforcement Policy sets out the Council’s approach to enforcement activity required to improve dwelling condition. This Policy also identifies that the Council will, where appropriate, use Compulsory Purchase Orders, Interim Empty Dwelling Management Orders and Empty Dwelling Management Orders or seek an Enforced Sale of a property in order to ensure a property is brought back into use. The Council will also use, as required, other available powers to improve the condition of the property. Enforcement action will be carried out fairly, consistently and proportionately. 141 The Housing Act 1985 allows Councils to apply to the Secretary of State to compulsory purchase empty homes. This power will only be used where the owner of an empty home either cannot be traced or proved, or where the owner is unwilling or unable to bring the empty home back into use within a reasonable timescale. Where the Council applies for a Compulsory Purchase Order, the owner has the right to contest the order, if the order is contested the Secretary of State will provide the opportunity for the owner to explain why the property should not be compulsory purchased. The final decision as to whether the order should be granted would be decided by an independent Government appointed inspector. The Housing Act 2004 allows the Council to apply to the Residential Property Tribunal for an Interim Empty Dwelling Management Order (IEDMO) followed by an Empty Dwelling Management Order. This allows the Council to take management of the property (but not ownership) for a period of up to 7 years. At the end of the period another order can be applied for. The order requires the Council to bring the property back into use and pass any surplus rental income (once the Council has recovered its costs) to the owner. The Council will also consider enforcement action using the following powers as required: • Buildings Act 1984 s77 & 78 – this allows the Council to require an owner to make their property safe or in an emergency carry out works in place of the owner to make the property safe. • Housing Act 1985 s265 – this allows the council to demolish a property if it cannot be repaired. • Local Government (Miscellaneous Provisions) Act 1982 s29 – this allows the Council to take action to secure a property which is insecure. • Prevention of Damage by Pests Act 1949 – allows the Council to require and undertake works on behalf of an owner or occupier to prevent damage to buildings being caused by rats and mice (can include works to property or gardens). • Public Health Act 1936– allows the Local Authority to require and undertake works on behalf of an owner or occupier to improve filthy and verminous properties. • Town and Country Planning Act 1990 s215 – this allows the Council to take action to require improvement of an unsightly building (including gardens). Where the Council is owed money on an empty home (through non-payment of Council Tax or where works have been carried out by the Council on behalf of the owner using one of the powers above or any other power available to the Council) the Council can seek an order to require that the property is sold in order to recover what it is owed. Any surplus monies are then paid to the owner. 142 Monitoring and Review The number of empty homes will be reported quarterly, along with the number of empty homes at each stage of being brought back into use as set out in this procedure through the Council’s Performance Monitoring arrangements. September 2012 143 Appendix A Empty Homes Procedure This procedure sets out the actions the Council will take in order to bring empty homes back into use. The Council will consider on a monthly basis a list of homes which have been empty (unfurnished and unoccupied) for a period of at least 6 months and will consider on a monthly basis what action is required. The flowchart at the end of this procedure sets out the actions the Council will take. Where properties are identified through contact with the owner as being incorrectly identified on the Council Tax system as empty, the Council will liaise with the owner to correct the information held. Support to Owners The Council will offer advice and support to owners to assist them in bringing empty homes back into use. This support will include: • Information pack on renting property, support to rent property including through advertising through the Your Choice Your Home scheme (fee applies). • Advertising of property for sale through Empty Property Matching Service • Provision of financial assistance to bring properties back into use as set out in the Empty Homes Policy. Monitoring and Review The number of empty homes will be reported quarterly, along with the number of empty homes at each stage of being brought back into use as set out in this procedure. 144 Stage 1: Send an initial letter requesting details of the owner's intentions for the property. Response? No Yes Stage 2: Send letter 2 if no response is received from the initial letter. Response? No Yes Stage 3: Send letter 3 if no response to initial and second letter. Response? No Yes Consider response (see note below) Consider response (see note below) Consider response (see note below) Stage 4: Visit property to ascertain condition of property and impact of the empty home on neighbours and neighbourhood. Stage 5: Send enforcement letter if no response following stages 1‐3 or if timescale for bringing property back into use is not reasonable, advising that if owner does not respond providing details of how and when property will be returned into use enforcement action will be taken. Response? No Yes Consider response Stage 6: Take appropriate enforcement action (see Empty Homes Policy and Enforcement Policy). Note: When considering the response from the owner that the property is being brought back into use, consider whether the timescale for the works is reasonable based on the extent of works needed to bring the property back into use, then suspend action for 3 or 6 months (or longer as required on a case by case basis) to allow works to be completed. At end of suspension contact owner to establish if property has been brought back into use, if not go to Stage 4 or where Stage 5 has already been reached, go to Stage 6. 145 Agenda Item No_____15_______ NORTH WALSHAM RETAIL AND LEISURE DEMAND, CAPACITY AND FEASIBILITY STUDY Summary: This report outlines the findings of the North Walsham Retail Demand and Capacity Study and its implications for the town. Options considered: The proposals resulting from the recommendations in the retail study present a possible way forward to achieve the overall objectives for the future of North Walsham town centre. Failure to investigate these further and follow up with the appropriate action would amount to a possible missed opportunity, with potentially dire consequences for future investment in the vitality and viability of the town centre. The only realistic alternative at present is to develop an alternative scenario (which would require new evidence to be sought); or to do nothing. Conclusions: Undertaking the further investigations necessary in pursuit of the recommendations of the retail report will be complementary to the objectives of the Corporate Plan and AAP. The property consultants are already in place in anticipation of this kind of work. Their findings will provide the Council with the opportunity to make informed decisions about the future strategy for North Walsham, and the use of NNDC’s own assets. Recommendations: It is recommended that the Council, through its property consultants (as appropriate), investigates the opportunities to provide investment and development which will support the overall vitality and viability of North Walsham Town Centre and that any relevant actions or interventions are brought to Cabinet at the appropriate time for decision. Reasons for Recommendations: To provide the information necessary to make decisions about future investment and development in North Walsham LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) NNDC Cabinet Papers – March 2012 North Walsham Retail and Leisure Demand, Capacity and Feasibility Study – SPA (http://www.northnorfolk.org/community/8373.asp) 146 Cabinet Member(s) Ward(s) affected Cllr T Ivory North Walsham Wards Cllr W Northam Contact Officer, telephone number and email: R Young ex. 516162 robert.young@north-norfolk.gov.uk 1. Introduction 1.1 In response to a recognition of the problems faced by North Walsham town centre, voiced through the North Walsham Leadership of Place initiative, Cabinet considered a report (in March 2012) which recommended that evidence should be gathered and resources used to help realise opportunities for the town in order to: i) reinvigorate North Walsham Town centre, reducing the number of vacant units and increasing the presence of multiple retailers; ii) make more effective use of key town centre sites, potentially including St. Nicholas’s Court precinct, Vicarage Street car park, New Road car park, Bank Loke/ Black Swan Loke and other land and buildings owned by NNDC; and iii) establish a dialogue with owners of key town centre businesses to identify synergy between their aspirations and those of NNDC and other stakeholders. 1.2 In order to take this forward Cabinet resolved to: a. Commission a retail demand and capacity study to determine: • The actual demand for new development of retail outlets within the town and its catchment (both at the present day and in the foreseeable future) and what factors might influence that demand • The demand for new development of commercial leisure/ food & drink outlets within the town and its catchment • The capacity of the town centre to accommodate such development either through the redevelopment of sites or the re-use/ adaptation of existing buildings, b. Procure a property advisor for the Council to work ‘collaboratively’ with to help to unlock potential and realise opportunities (with North Walsham identified as a specified project) by: • advising on the realistic options for various sites and what measures the Council might take in helping to realise them • advising on the optimum use of sites within the Council’s control, to assist with meeting the objectives for the various localities • advising on ways in which the Council can effectively use its assets or its statutory powers and influence to facilitate investment and development opportunities involving its own and third party land • acting on behalf of the Council in negotiations with landowners, developers, retailers and commercial operators in relation to acquisitions, disposals and other property transactions • realising public and private sector development and investment opportunities and where appropriate assisting in the establishment of partnerships to deliver these 147 1.3 Consequently both the retail consultant (SPA Ltd.) and property consultant (Aspinal Verdi) were procured. The findings of the retail study have been received and these were reported to the Leadership of Place steering Group (at its meeting on 15 October). The report has been published on the Council’s website and a news release was issued, resulting in front page coverage in the North Norfolk News (1st November edition). 1.4 The retail study raises many significant issues for the town and includes recommendations which require further investigations. A summary of the report’s findings is included below and its implications for NNDC have been highlighted. It is obviously too soon to be able to make recommendations about a course of action; however, Cabinet’s approval to undertake the further investigations necessary to determine a future direction for North Walsham is sought. 2. Summary of the key findings of retail report and its implications 2.1 The report set out to determine: • The demand for new development of retail stores within North Walsham and what factors might influence that demand • The ability of North Walsham town centre to accommodate such development either through the redevelopment of sites or the reuse / adaptation of existing buildings • The opportunity for commercially viable development to deliver improvements to North Walsham town centre, and any obstacles to realising these 2.2 Soundings with retailers and leisure operators in relation to North Walsham during the study indicate: • Supermarkets are interested in North Walsham and in the town centre if a suitable site can be created; the interest in the town is already manifest in the Waitrose proposal and in the interest being expressed on behalf of other supermarkets, albeit out-of-centre. • Many national names operate large but limited number of stores; they reckon to achieve sufficient national coverage by being represented in major towns and cities; many of the fashion chains fall into this category and they are not likely to consider North Walsham positively. The situation of North Walsham can be illustrated from the current list of requirements for East Anglia: there are currently no national retailer requirements for the town. • Operators that seek wider representation include Costa, Greggs, Poundland and QS; Boots are understood to be looking for a larger store in North Walsham. All of these are possible candidates for space in North Walsham. • Regional and local chains, such as Hughes and J B Postle (both already established in the town centre), are interesting because they know the trading environment and bring the financial clout and trading experience of a group. Hughes want to expand in North Walsham; there are better prospects for attracting regional and local chains in the short term than national multiples. 148 • Independents form the majority of traders in North Walsham; they include some excellent examples like the Beechwood Hotel and Spring Floral Design; the turnover of independents can be high as entry to the business is relatively easy. In the short to medium term independents are seen as being an important source of business in the town. 2.3 The prognosis, resulting from an examination of national trends and local contextual factors is not positive. The main prospect arises from exploiting the developer interest that is manifest in the town and directing this so as to reinforce rather than compete with the town centre. The report therefore recommends a process described as ‘progressive regeneration’, which if successful would see a wider range of retailers and leisure operators becoming candidates for the town centre at successive stages in the process as footfall is increased and turnover and confidence boosted. 2.4 The consultants advised that the development of a centrally located supermarket could provide the impetus for town centre regeneration. If an appropriate site can be found, the report suggests that this type of investment would create the step change necessary to attract more shoppers into the town centre which in turn could lead to wider investment from non-food retailers. 2.5 SPA advise that the most effective way to exploit the interest from foodstore developers for the benefit of the town as a whole would be to identify appropriate sites close to the town centre to encourage linked trips, which would have the distinct benefit of increasing the number of shoppers with easy access to other existing retail outlets. Very early discussions have taken place with the relevant parties in order to identify a site and it is clear that further detailed viability analysis of the opportunities needs to be undertaken. 2.6 The site which was suggested in the report to have the most potential is Paston College’s Lawns Campus. Investment here would not only bring a key footfall generator (a supermarket) in close proximity (and well linked) to the town centre, but it has the potential to raise the funding for the College to be able to invest in improvement and consolidation on its Griffon site. This would also retain and extend footfall from students at the heart of the town centre. 3. Next Steps 3.1 There is extensive work necessary to explore the viability and overall feasibility of the option recommended in the retail report. This will also involve investigation into the potential role of sites in the ownership of NNDC, and of other third parties. Opportunities on sites elsewhere in the town that might result from this scenario will also need to be evaluated, together with the wider implications for the town (such as car parking and pedestrian and vehicular circulation) should such a scheme come to fruition. 3.2 It is proposed therefore that the property consultants that have been commissioned to undertake this work, complete these investigations and that their findings are reported back to Cabinet at the appropriate time. 149 4. Options considered 4.1 The proposals resulting from the recommendations in the retail study present a possible way forward to achieve the overall objectives for the future of North Walsham town centre. Failure to investigate these further and follow up with the appropriate action would amount to a possible missed opportunity, with potentially dire consequences for future investment in the vitality and viability of the town centre. The only realistic alternative at present is to develop an alternative scenario (which would require new evidence to be sought) or to do nothing. 5. Conclusion 5.1 Undertaking the further investigations necessary in pursuit of the recommendations of the retail report will be complementary to the objectives of the Corporate Plan and AAP. The property consultants are already in place in anticipation of this kind of work. Their findings will provide the Council with the opportunity to make informed decisions about the future strategy for North Walsham, and the use of NNDC’s own assets. 6. Implications and Risks 6.1 The Retail Study raises key issues for North Walsham town centre, and the study’s recommendations could have critical implications for its future vitality and viability. Without further information it will be impossible to recommend a strategy for the town, or for NNDC’s assets there. Cabinet’s decision will be of fundamental importance to the town and to the Council and implementing the recommendation to Cabinet will enable informed decisions to be made in the future. The recommended approach is fully in line with the priorities and objectives set out in the Corporate Plan 2012 – 2015 and the provisions of the Council’s Annual Action Plan 2012 – 2013. 7. Financial Implications and Risks 7.1 The financial implications of the recommended course of action amount to the cost of the further investigative work, which has been given prior approval by virtue of Cabinet’s decision at its meeting in March 2012; which resulted in the property advisors being procured and actively working on the contract to which this will become a part. 8. Sustainability 8.1 This report relates to the exploration of options to reinforce and improve the retail role of North Walsham town centre. Supporting services and businesses in this central and accessible location is likely to bring sustainability benefits. 9. Equality and Diversity 9.1 No diversity and equality implications stem from this report 10. Section 17 Crime and Disorder considerations 10.1 No crime and disorder implications stem from this report. 150 Agenda Item No______16______ Street Naming and Numbering Fees Summary: This report considers the level of fees to be introduced into the Street Naming and Numbering Service. Conclusions: The provision and maintenance of accurate address data is central to many Council and external services. The Council has invested in IT and has established efficient practices to ensure that it meets it’s obligations under the Mapping Services Agreement. The fees outlined in this report will contribute towards recovering part of the costs of providing the service. Recommendations: 1. That the charges outlined in Table A are adopted on the 1st of January 2013 and reviewed thereafter on an annual basis. 2. That the charges outlined are implemented on 1 April 2013 Cabinet Member(s) Ward(s) affected All Contact Officer, telephone number and email: Rachel Parkin, Property Information Team Leader. 01263 516013. Rachel.parkin@north-norfolk.gov.uk 1. Introduction 1.1 The Street Naming and Numbering Service maintain the Local Land and Property Gazetteer which is the only definitive source of property address data in England. Under an Act dating back as far as 1847 Councils have a duty to name streets, number properties and display street name signs. Under national agreements all addresses are created and maintained by Local Authorities in accordance with agreed standards (BS7666) and are uploaded on a regular basis to a national hub. Information is shared with a wide range of internal and external service providers and data sets are continually updated to ensure accuracy and matching. Councils are the only body with the authority to create and amend addresses. (other than providing post codes the Royal Mail has no role in relation to addressing properties). Information from the Gazetteer is used for services such as the Electoral Role, Council Tax and Business Rates, Waste Collection, emergency services, Ordnance Survey and the Royal Mail. 1.2 The service is subject to national performance standards agreed as part of the Public Sector Mapping Services Agreement. At North Norfolk this service is provided by the Street Naming and Numbering Team with the exception of addresses in Fakenham, North Walsham, Holt, Northrepps and Mundesley where part of the service is provided under local 151 agreement by the respective Town/Parish Council’s. Discussions are on-going with these Councils with a view to North Norfolk District Council completing the administrative parts of the process (application registration, consultation and notification of decision) whilst leaving the substantive decision in relation to new street names with Parish and Town Councils. Agreement has been reached with all but Mundesley and North Walsham. Services provided include: • • • • Property name changes and the addition of names to numbered properties. Individuals are able to make application to either name, or change the name of a property. If a property is numbered it is possible to add a property name in addition to the number, but not to remove the number. Naming of streets within new developments. Developers request that new streets within developments are given a name. Names are usually nominated by the developer, preferably following discussion with the local Town or Parish Council, and are subject to local consultation before approval. An address is usually required in order to secure connection to utilities and for properties to be allocated a post code. Allocation of street numbers to new developments. Changes to existing road names. This rarely happens but if there is local agreement road names can be changed. All requests are made via the submission of standardised application forms and information is held within a specialist module of the Acolaid computer software used by planning and property information services. Compliance with BS7666 ensures that all authorities create and maintain data to a national standard which in turn allows for data to be shared across a range of systems. 1.3 As part of the annual budget setting process the principle of introducing charges for these services has been agreed but it is necessary to agree the level of charge that will be made. 2. Suggested Fees and relationship to service costs. 2.1 There are no nationally agreed charges for these services with those Authorities that do making charges starting at around £25 for a simple name change to several hundreds of pounds for the naming and numbering of large scale developments. Local Authorities are not able to make charges for those parts of the service which they have a duty to undertake. Where a Local Authority wishes to charge for discretionary services, Section 93 of the Local Government Act 2003 allows charging on a “not for profit” basis, that is, the Council can only aim to recover cost incurred. The majority of authorities therefore make a charge based on the administrative costs of discretionary elements of service provision, for example, the notification of third parties that an address has been created or changed. 2.2 Annual direct staff costs in this service are in the region of £28,000. Total costs increase to approximately £60,000-£70,000 when central costs such as management, IT, telephony, building and HR are included. The suggested fees below are based on a ‘not for profit’ fee which relates the level of fee to the work required to provide the service. 152 2.2 Table A - suggested fees • Activity Fee Single street - £125 Naming of new streets, 2-5 streets - £250, consultation process and 5+ streets - £500 notification of decision Change of house name on £25 unnumbered properties. Change of building £25 names/address for commercial units Street Numbering Schemes with £80 per plot 1 – 5 plots Schemes with 6 – 10 plots £70 per plot Schemes with 11 – 50 plots £60 per plot New Development of 50+ plots £50 per plot Numbering of new block of Fees as above based on number of flats/building units. Maximum fee – In all cases where fees charged in accordance with the above schedule exceed £1,500 a maximum of £1,500 will be payable. Worked example: A development of three streets with 30 new properties would pay £250 for the street names and a further 30 x £60 = £1,800 for the house numbering scheme making a total of £2,050. The maximum fee of £1,500 would be payable. 3. Income Set at the above levels it is anticipated that fees would generate between £10,000 £15,000 each year. 4. Conclusion The provision and maintenance of accurate address data is central to many Council and external services. The Council has invested in IT and has established efficient practices to ensure that it meets it’s statutory obligations and conditions under the Mapping Services Agreement. The fees outlined in this report will contribute towards recovering part of the costs of providing the service. 5. Implications and Risks None as a direct consequence of this report 6. Financial Implications and Risks Minimal financial risk but failure to introduce fees will make it increasingly difficult to provide cost effective services. 7. Sustainability This report raises no sustainability issues 8. Equality and Diversity This report raises no Equality or diversity issues 9. Section 17 Crime and Disorder considerations This report raises no Crime and Disorder issues 153 Agenda Item No_____17______ CROMER OFFICE IMPROVEMENTS Summary: Conclusions: This paper brings together the business case for office improvements which will improve customer service and at the same time provide a financial saving for the Council. The three areas of work detailed, if approved, will allow efficiencies to be realised through better use of staff and buildings resource. In addition, they will support the change agenda required to deliver the Council’s Corporate Plan and will significantly improve customer interaction with the Council. Recommendations: 1. To delegate authority to officers, in conjunction with the Portfolio Members for Resources and Customer Services, to procure the necessary building works, along with any professional input required in respect of the customer services improvement works. 2. That £31,500 is allocated from the Restructuring and Invest to Save earmarked reserve to fund the removal of the Annexe and associated works 3. To authorise officers to obtain the necessary quotes and/or tenders to ensure the safe removal of the annexe building and the reinstatement of the facilities currently contained therein. Reasons for Recommendations: To ensure that the works are carried out by an appropriate contractor procured within the framework provided by the Council’s Financial Standing Orders Cabinet Member(s) Cllr Rhodri Oliver (Corporate Assets) Cllr Tom Fitzpatrick (Customer Services) Contact Officer, telephone number and email: 154 Nick Baker 01263 516221 nick.baker@north-norfolk.gov.uk 1. Introduction The Cromer office building is now over 20 years old and has had little work carried out in terms of its layout during that time except for occasional desk moves for individual teams. At the present time, there is a need to ensure that every measure is taken to maximise efficiencies and realise savings and income. Changes to the office environment will allow such measures to be achieved whilst at the same time improving the service and office environment for Members, officers and customers alike. The three areas of work identified in the report together, will enable improved working by bringing together the newly created service teams and creating staff efficiencies by improvements in the way we deal with customer contacts. 2. Redesign of the Front Office Reception 2.1 Background Contact for Council services come in a number of ways – via the website www.northnorfolk.org, telephone, email, face to face in the Council offices at Cromer and Fareham, post and also the visits we make to customers’ homes and / or work premises. Approximately 51,000 transactions, i.e. circa 200 per day, take place within the Cromer “Front offices” every year. This includes dealing visitors for pre-booked appointments and deliveries. The Cromer reception area was last reviewed in 1999 and since then there have been a number of changes made and issues identified to include: • The creation of a customer services team who aim to resolve enquiries for a range of services at first point of contact • The closure of the dedicated cash office • Introduction of charging for pre-application advice in planning • Commitment to fully utilising space within the building • Health and safety concerns regarding this area • On-going changes around electronic communication Now is the time to respond to these and create an environment that is not only fit for purpose today but has the flexibility to complement and enable changes within the organisation, as required, to meet business needs in the future. 155 The Council has recognised the significance of the website and there is a development programme underway to improve the transactional capabilities of the website. However, even if we are successful in encouraging our customers to make more use of the website, there will always be instances where the type of enquiry and/or level of reassurance the customer needs is better met through face-to-face contact. 2.2 Rationale for Change The Council’s Corporate Plan 2012-2015, commits to making “the Council more efficient so that we can both deliver our priorities and offer value for money for local taxpayers”. We therefore need to create in the front office, a customer service environment that supports specific organisational priorities and allows us to work in the most cost effective and efficient way. Over time, four separate, service based reception areas have evolved around; Revenues and Benefits, Planning and Environmental Services, Housing and Corporate Reception. The Housing team has a specific role and it has been recognised that positive improvements have recently been made in this area. Staff covering the other three areas are all part of the Customer Services Team and, to a significant degree, are multi-skilled and able to resolve most enquiries. However, because the team is dispersed across the office and thinly spread, it makes it difficult to retain service knowledge, fully utilise resources and provide resilience. In addition, the telephony team are currently located away from the face-to-face team, making it more challenging to react to peaks in customer demand in either area. Officers are considering the needs of three distinct but differing stakeholder groups, namely: Customers, Officers and Members. The Customer Services Team has an historical record of general customer comments. Additionally, a survey is being undertaken to gauge customers’ views of the reception area. Teams who have a front office need within the Council, have already been asked regarding their views on future changes and will continue to be involved throughout the various stages of the project. A Member survey is also being undertaken at the time of writing. All of these the findings will be fed into the design brief. Some of the customer transactions that take place at the main counters can be of a personal nature and we have received a number of comments from customers to say that they have felt uncomfortable and embarrassed as their conversation can be heard by people either in the 156 queue or sitting alongside. Any redesign needs to take account of this and provide private areas where such transactions can take place. Also, the rooms used for some customer transactions, historically Planning, are too small and officers have to move between the private room and a back/front office workstation. In addition, the rooms are not equipped with the technology needed to provide good service to some customers. The latter issue is set to increase as more and more Planning applications and associated documents are in electronic format and it is necessary to consider how best to deal with both initial applications potentially needing to be scanned and for Planning Agents who often need access to electronic methods of display etc. Feedback received from both Members and officers indicates that our current provision for meeting rooms is inadequate. The lack of rooms means that the staff canteen is frequently used and although suitable for some meetings, it is not the most appropriate place for meetings such as staff appraisals and supplier presentations etc. The redesign of the reception area will enable a series of meeting spaces to be created. These will be able to be used for customer transactions as well as officer meetings. As the level of customers using face-to-face access decreases over time, the area will be utilised more by officers. This will allow for space elsewhere in the building to be freed up. 157 Aside from the provision within Housing, there is currently no area which allows for self-service via the website and this needs to be addressed if we are to maximise the benefits offered by technology in the future. The Corporate Health and Safety team have carried out an assessment of the reception area and the current arrangements present a significant risk to the organisation. Although there has been some interim action taken, the redesign will address the long term requirements. 2.3. Project Objectives 2.3.1 The key objectives for this project are: • To provide a customer services environment which is more focussed on the customers’ needs • The creation of one Customer Services team in one central location to reinforce the new ways of working • Create efficiency by bringing together the four separate reception areas • Better utilisation of staff time enabling savings to be made • Creation of better areas for private, sensitive and/or complex customer and officer discussions to take place • Full utilisation of the current reception and associated areas to free up space elsewhere in the building • Address the current health and safety issues within this area 2.3.2 Other objectives include: • Promote self-service take up • Create an environment that demonstrates a ‘one Council’ approach • Create an environment which is flexible enough to cope with future organisational needs and priorities of customer service 158 2.4. Options Appraisal 2.4.1 Do nothing Advantages • No disruption for the organisation or our customers • No capital outlay Disadvantages • No revenue saving through staff efficiencies • No resolution to health and safety issues, putting the Council at significant risk • Remain challenging to react to changes in customer demand as the Customer Services team (all access channels) would not be situated together • Unable to bring dispersed reception areas together making it difficult for staff to retain service knowledge, be fully utilised and provide resilience • Unable to fully utilise the area, wasting valuable floor space • Unable to provide a comfortable and confidential environment for some customer enquiries. • Unable to create appropriate meeting rooms which are equipped to offer resources for appropriate discussions and customer resolution • Remains difficult to promote self-service making it more challenging to educate and encourage customers to transact with us in this (electronic) way • The environment will continue to contribute to low staff morale and sickness levels ultimately affecting the service to for customers • The environment will continue to confuse the customer 2.4.2 Cost Implications • No capital expenditure 159 • 2.5 Likely compensation pay-outs as a result of non-compliant work stations/areas General Improvement 2.5.1 Essentially this would involve the removal of existing counters to be replaced by individual desks Advantages • Resolution of health and safety Issues • Minimal disruption for the organisation and customers • Some small improvements in terms of privacy Disadvantages • No revenue saving as unable to reduce staff numbers • Remain challenging to react to changes in customer demand as the Customer Services team (all access channels) would not be situated together • Unable to bring disperse reception areas together remaining difficult for staff to retain service knowledge, be fully utilised and provide resilience • Unable to fully utilise the area to best effect • Unable to provide a suitable environment for some customer enquiries continuing to make officers and customers uncomfortable • Unable to create additional meeting rooms which will mean that in some cases unsuitable environments will continue to be used • Remains difficult to promote self serve making it more challenging to educate and encourage customers to transact with us in this (electronic) way • The environment will continue to contribute to low staff morale and sickness levels ultimately affecting the service to or customers • The environment will continue to confuse the customer 160 2.5.2 Likely Cost It is anticipated that the cost would be in the region of £20,000 and would include the following works: 2.6 • Removal of existing counter arrangements • Replacements desks/work stations • Re provision of services (IT, electrics etc) Complete redesign of the Reception Area and associated space 2.6.1 Advantages • Improved service to the customer • Revenue savings resulting from a reduction in staff • Resolution to health and safety issues mitigating any risk to the Council • Customer Services team (various access channels) will be brought together enabling a better reaction to a change in customer demand • Make it easier for Customer Service Advisors to develop skills across all areas, retain knowledge, be fully utilised and provide resilience as disperse reception areas will be brought together • Improved service to the customer • Area will be fully utilised providing better value for money • A suitable environment for all customer enquiries will be provided making it a more pleasant experience for everyone • Additional meeting space will be created with the potential to free up space elsewhere in the building and provide more suitable environments • Potential to generate income from office space made available • The environment for customers to self-service will be enhanced making it easier to educate and encourage customers to transact with us in this (electronic) way 161 • Increase in staff morale resulting in enhanced level of service to or customers • The layout will reduce any confusion for the customer Disadvantages • Significant disruption for the organisation and customer when works are taking place 2.6.2 Likely Cost • 2.7 The full cost is unknown at this stage as tenders have not yet been sought. However, there is a budget within the current capital programme for customer service improvements which is not yet fully allocated. It is anticipated that the available funding within the budget will be sufficient to cover the associated costs for the redesign. Recommended Option The first two options do not allow the organisation to make best use of its staff and offices and the outstanding issues will not be addressed. The option that best meets the organisations objectives, highlighted in this business case, is to redesign the whole reception area, change the look and feel of the environment and create one coherent team. 2.8 Benefits and Realisation In view of the stated organisational objectives a redesign of the Cromer reception will significantly assist the organisation in achieving an increase in customer satisfaction by ensuring that our customers experience is consistent and professional. It will also allow the organisation to work in a more cost effective and efficient way. 2.9 Immediate cashable savings Significant benefit realisation will be through a reduction in staff, through more efficient and effective working methods. Due to the flexibility created through a number of temporary contracts, this will be achieved within three months of any refurbishment. It is anticipated that this cashable saving will be in the region of £33,000 per year. 162 2.10 Future cashable and efficiency savings Further benefits will be realised over time and will mainly be related to the Customer Services team working more efficiently and effectively, better use by the whole organisation of the reception area, along with a reduction in the number of customer contacts. The latter point will arise partly as a result of the improved website, the project for which overlaps with the proposed customer services change. These further benefits will lead to service quality improvements as well as cashable savings. 2.11 Planned Improvements • Three separate reception areas being brought together – With the meet and greet facility and the service areas being in close proximity, customers are far more likely to obtain resolution at the first point of contact and a lot of Customer Services time will be saved by the reduction in double handling. This will in turn increase capacity and further reduce waiting times for customers. This will also ensure that staff numbers are kept to a minimum providing the potential for staff savings in the future. Staff will find it easier to retain service knowledge, be fully utilised and provide resilience and Team Leaders will be spending less time conducting refresher training and amending rotas etc. • Create appropriate areas for private, sensitive and complex customer transactions and officer discussions to take place – This will provide a more comfortable experience for both customers and officers and will help ensure more effective resolution of the issues and improve the level of service. The areas will be fully equipped with the necessary technology to enable a more efficient and effective way of working. • Utilisation of the reception area including the redundant cash office to create additional meeting rooms and office space This will create space elsewhere in the building ultimately allowing the newly created service teams to come together and the potential to generate income from the space that will become available elsewhere in the building. This includes the move of Electoral Services, part of the wider office moves project, from the Annex into the main office, allowing the removal of the Annexe and subsequent savings. 163 2.12 • Creation of new work stations for staff - This will address the current Health and Safety issues and will also provide a better working environment for the staff, which should both improve staff morale and lead to better customer service. • Creation of a generic self-serve area - This will assist in the education of our customers and encourage them to contact us through the website (the most cost effective access channel) supporting the desired channel shift and providing the capacity for further staff savings. • Ensuring that the solution is a flexible one - This will provide the organisation with the ability to change the way we deal with front office contact as demand changes e.g. the likely need to scan of a wider range of documents. Scope The area included in the scope has an impact to a certain degree on the whole organisation but it specifically includes the front office requirements of the following services: Environmental Health, Planning, Housing, Revenues and Benefits. Identified constraints to the project include: • • • • 2.13 The existing structure of the building The area identified within the scope Staff resource Available budget Resource Requirements Staffing resource for this project will largely be found in existing staff resource with the exception of some temporary project management support. There will be specific staff resource implications for: • • • • Finance – throughout the project but specifically with tendering and procurement Property Services – throughout the project providing project assurance, developing the specification, evaluating tenders and liaising with the contractors and/or suppliers IT – liaising with contractors and/or suppliers and providing the necessary infrastructure Customer Services – throughout the project but specifically with contribution to the specification and internal and external communications 164 • 2.14 Environmental Services, Planning and Revenues and Benefits staff implications for contribution to the specification Project Organisation, Programme and Timetable A project team has been established as follows and will report to the Customer Service Improvement Programme Board: Project Sponsor Project Manager IT Client Users Asset Management Finance Additional client users Nick Baker Trevor Nelson Terry Rayner Estelle Packham(Customer Services) Duncan Ellis (Head of Assets and Leisure) To be advised Steve Hems (Environmental Services) Lisa Grice (Housing) Lorraine Gray (Planning) Liz Codling (Revenues and Benefits) Tony Turner (Property Services) Zoe Bloomfield (Customer Services) Ben Rowe (Customer Services) The proposed implementation timetable is outlined below: Task Scope Project Outline Project Proposal Identify Project Board Obtain Project Management Resource Prepare Business Case Complete specification for Design phase Agree Business Case with CLT Cabinet approval of Business Case Identify Interior Design Service providers Evaluate potential provider submissions Appoint Interior Design Service provider Complete and Agree Interior Design Complete Tender for Build Phase Identify potential suppliers for Build phase Issue tender documents for Build phase Tenders returned Tenders evaluation Detailed Implementation Plan Build phase (timing to be determined) 165 Programmed Date March 2012 April 2012 April 2012 August 2012 August - September 2012 September – October 2012 1 October 2012 3 December 2012 November/December 2012 December/January 2012/13 January 2013 February 2013 February 2013 February 2013 March 2013 April 2013 April/May 2013 May/June 2013 July/August 2013 2.15 Risks At present the Council is at financial, legal and reputational risk because of significant health and safety issues relating to a majority of the work stations within the main reception area at Cromer. A detailed analysis of the risks associated with the reception refurbishment will be included within the implementation plan but in summary they include: 3 • Reputational Risk due to disruption to staff and customers • Failure to deliver an effective solution within the budget constraints • Staff resource issues • Implementation delays • Failure to realise benefits Removal of the Annexe Building 3.1 Background The annexe building was initially assembled and rented during 2005/2006 to accommodate Victory Housing Trust. After Victory’s move to North Walsham in 2009, the Annexe was purchased and used predominantly for disaster recovery and training, with Electoral Services moving into the unit during 2010. The showers were constructed in 2010 to support the Council’s health agenda. As part of the office move proposals the Electoral Services function will be moving back into the main building and therefore the majority of the space previously required within the annexe will no longer be needed. The annexe itself is in a poor state of repair with the front section (entrance, auditor office, kitchen and toilets) being considered life expired. The rear section has an estimated remaining life of 10 years, although maintenance and repair costs could increase significantly. 3.2 Costs There are a number of revenue costs associated with the annexe, the most substantial of which relates to non-domestic rates (NNDR) charges of nearly £10,200 per annum. There are also general costs associated with repairs and maintenance and servicing of alarms, air conditioning and sewer pumps which total nearly £3,700. Furthermore there are cleaning and electricity costs which are estimated at £7,500, which means the total annual revenue cost for the building is around £21,400. 166 Year 0 2012/13 £ Costs: Revenue: Removal of existing structure Relocation of showers Re-instatement of car parking Year 1 2013/14 £ Year 2 2014/15 £ Year 3 2015/16 £ Year 4 2016/17 £ Year 5 2017/18 £ Total 14,000 7,500 10,000 31,500 0 0 0 0 0 31,500 0 0 0 (10,191) (3,700) (7,500) (10,191) (3,700) (7,500) (10,191) (3,700) (7,500) (10,191) (3,700) (7,500) (10,191) (3,700) (7,500) 0 (21,391) (21,391) (21,391) (21,391) (21,391) (106,955) 31,500 (21,391) (21,391) (21,391) (21,391) (21,391) (75,455) Income/savings NNDR saving R&M/alarm/servicing savings Electricity/cleansing savings Total Revenue Costs/(Savings) 3.3 Proposals It is proposed that the annexe be demolished, the services capped and the car park re-instated. The cost of these works is estimated to be in the region of £31,500, but this would in turn lead to anticipated ongoing annual revenue savings of £21,400 as highlighted above. The total saving over the next 5 years is forecast to be just over £75,000 as can be seen from the table above. The Electoral Services team is moving back into the main office as part of the office moves. It is recommended that the IT training room be relocated to meeting room 2 and, as part of the Council’s disaster recovery plans, an emergency room has already been established in Fakenham in conjunction with Kings Lynn and West Norfolk Borough Council. The existing showers in the Annexe are well used by members of staff who cycle to work and/or exercise at lunchtimes and this supports the Council’s Staff Welfare and Health and Wellbeing agenda. The showers could be relocated within the main office adjacent to the toilets in part of the area currently occupied by Building Control. This location is recommended as it would make the plumbing straightforward as the services are already all in place for the toilets, the cost has been estimated by the Property Manager to be £7,500 and this is included within the £31,500 mentioned above. 167 3.4 Summary It is therefore recommended that the Annexe is disposed of to realise the £75,000 estimated 5 years saving. The reinstatement of the car park will provide additional car parking capacity which will help with any future tenants that the Council may be able to attract to use the main office building. The relocation of the showers will also support the Council’s health and staff welfare agenda. The IT training room is being relocated to meeting room 2, with the Disaster Recovery suite already relocated to Fakenham. 4 Office Moves It is planned to undertake significant internal office moves over the coming months. Primarily, this is to respond to the changes to service groupings following the Senior Management restructure and the need to relocate staff in these new teams together to enable efficient and effective working. In addition, even with staff moving into the main office from the Annexe, we know that enough space for around 30 desks could be made available for rent to other public sector organisations. At this stage, officers are approaching potential users, although none have been confirmed at this stage. Clearly, if this could be achieved, subsequent income would offset the overhead costs of the building. We also intend to use the moves as an opportunity to rationalise office furniture and other resources such as printers which will provide further, albeit relatively small, savings. We recognise that any office move can cause disruption and clearly, we would wish to minimise this as far as possible and maintain service levels for customers. Managers have had initial discussions with the Properties team who are overseeing the process and further detailed consultation will take place as the teams move together. Due to the need for the Corporate IT Team to provide additional support for the Revenues and Benefits Shared Service project, most of the required office moves have been put back for some weeks, as IT infrastructure support is also needed for these moves. It is anticipated that the majority of the office moves will therefore take place early in 2013. In terms of cost, there will inevitably be some expenditure required to facilitate the office moves although this will be minor. There will also be some potential costs involved if the Property Services team are 168 required to complete office moves and cannot respond to maintenance issues. It is anticipated however, that these can be kept within existing budgets. 5 Financial Implications and Risk 5.1 The costs of the Front Office Reception refurbishment are unknown at this stage as tenders have not been sought and clearly, it would be unwise to specify a price before seeking tenders. However, significant Capital Reserve exists within the Customer Service Improvement budget and it is anticipated that the cost will fall well within this amount. 5.2 The £31,500 to remove the Annexe represents quite clearly, an “Invest to Save” project and will be funded from the Restructuring and "Invest to Save" earmarked reserve. The risks associated with procurement of works and their delivery on time will be managed by the appointment of appropriate professional support. 5.3 The reputational risks around changes to the customer services area will be managed by ensuring that alternative front office provision is maintained throughout the period of any works. The risk identified around cost overruns against budget will be managed by letting appropriate contracts for work and ensuring that best value is achieved throughout the procurement process. 6 Sustainability 6.1 There are no major sustainability issues arising directly from the report. However, the removal of the Annexe will significantly improve energy consumption levels at the Cromer office site. 6.2 Furthermore, the refurbishment of the reception area and the office moves will enable improved use of printers and other IT equipment. 7 Equality and Diversity The refurbishment of the Front Reception area will provide better access to services to all sections of the community. 8 Section 17 Crime and Disorder considerations There are no anticipated impacts on Crime and Disorder arising from this report. 169 9 Conclusion The three areas of work detailed above, if approved, will allow efficiencies to be realised through better staff and buildings resource use. In addition, they will support the change agenda required to deliver the Council’s Corporate Plan and will significantly improve customer interaction with the Council. 170