Please Contact: Emma Denny Please email: emma.denny@north-norfolk.gov.uk Please Direct Dial on: 01263 516010 27th February 2015 A meeting of the Cabinet of North Norfolk District Council will be held in the Council Chamber at the Council Offices, Holt Road, Cromer on Monday 9th March 2015 at 10.00am Please note that the Commonwealth Flag will be raised at 10am outside the Council offices in celebration of Commonwealth Day. The Cabinet meeting will commence directly after this. Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516010, Email: democraticservices@north-norfolk.gov.uk Anyone attending this meeting may take photographs, film or audio-record the proceedings and report on the meeting. Anyone wishing to do so should inform the Chairman. If you are a member of the public and you wish to speak on an item on the agenda, please be aware that you may be filmed or photographed. Sheila Oxtoby Chief Executive To: Mr B Cabbell-Manners, Mr T FitzPatrick, Mrs A Fitch-Tillett, Mr J Lee, Mr W Northam, Mr R Oliver, Mr G Williams All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. MINUTES (page 1) To approve, as a correct record, the minutes of the meeting of the Cabinet held on 02 February 2015. 3. PUBLIC QUESTIONS To receive questions from the public, if any. 4. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 5. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 6. MEMBERS QUESTIONS To receive oral questions from Members, if any. 7. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION To consider matters referred to the Cabinet (whether by the Overview and Scrutiny Committee or by the Council) for reconsideration by the Cabinet in accordance with the provisions within the Overview and Scrutiny Procedure Rules or the Budget and Policy Framework Procedure Rules. 8. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE To consider any reports from the Overview and Scrutiny Committee, which may be presented by the Chairman of the Overview and Scrutiny Committee, and determination of any appropriate course of action on the issues so raised for report back to that committee 9. PLANNING POLICY AND BUILT HERITAGE WORKING PARTY (Draft minutes – p.8) At the meeting of the Planning Policy and Built Heritage Working Party held on 19th January 2015 the following recommendations were made: RECOMMENDED to Cabinet That the Council indicates that it will not currently introduce a threshold of five dwellings in those parts of the District designated as AONB or defined as a Rural Area under Section 157 of the Housing Act and will reconsider the position as part of the review of the Housing Incentive Scheme in December 2015 RECOMMENDED to Cabinet That the Norfolk Coast Area of Outstanding Natural Beauty Management Plan 20142019 is approved. RECOMMENDED to Cabinet That the Fakenham Development Brief be approved. 10. BUDGET MONITORING – PERIOD 10 (page 14) (Appendix A – p.24) (Appendix B – p.25) (Appendix C – p.27) (Appendix D – p.37) Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of January 2015. Options considered: Not applicable Conclusions: The overall position at the end of January 2015 shows a year to date variance of £2,826,265 to date for the current financial year on the revenue account, before taking into account commitments £2,792,723. This is currently expected to deliver a forecast full year underspend of £376,624. Recommendations: It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position. 2) Cabinet note the contents of the Revised Capital Appendix C. 3) Cabinet agree that the Head of Finance in consultation with the portfolio holder be able to approve the most financially advantageous loan repayment option for NNDC with Broadland Housing Group. Cabinet Decision Reasons for Recommendations: Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: To update Members on the current budget monitoring position for the Council, and make all amendments to the capital budget as appropriate. Councillor W Northam All Karen Sly 01263 516243 karen.sly@north-norfolk.gov.uk 11. NORTH NORFOLK BIG SOCIETY FUND (page 38) Summary: This report provides an annual update on the operation of the Big Society Fund and the Enabling Fund. It also includes recommendations on the future use of the funds following the decision by Norfolk County Council to halve the allocation to the District to twenty five per cent of County Council second homes Council Tax receipt. Conclusions: The North Norfolk Big Society Fund has successfully achieved its expected outcomes following its third year of operation. The current management arrangements, administrative and decision making process are considered effective, and this has been confirmed by a recent audit report. The Fund has helped a wide variety of valuable community projects to be implemented, helping to establish and nurture the ethos of „the Big Society‟ in North Norfolk. The enabling Fund has also helped a number of significant community projects to deliver successful outcomes. There is an opportunity, however, to maximise the value of the budget committed to the Enabling Fund by aligning it to the emerging LEADER funding programme and focussing it on themes that would bring more value locally. Recommendations: Council Decision Reasons for Recommendations: Cabinet are requested to note the success of the Big Society Fund and to recommend to Council: 1. to agree to continue the Big Society Fund grant scheme at the current level of funding (£225,000) for another year and to delegate authority to the Head of Economic & Community Development, in Consultation with the portfolio holder, to make appropriate revision to the grant terms and conditions to address the matters raised in this report; 2. that £200,000 of the underspend from the budget allocated to the Enabling Fund in 2014/15 be carried forward from this year into next financial year, to be used as potential match-funding for projects relating to investment, development, regeneration, revitalisation, promotion or marketing of the District‟s seven (market and resort) towns, bidding for funds under the LEADER programme; 3. Delegate authority to Cabinet to agree the details and the „prospectus‟ for the new grant scheme (to replace the Enabling Fund) - which will be brought to Cabinet at an appropriate future meeting, for approval); and 4. That applications for funding under this new grant scheme be brought to Cabinet for decision at the appropriate time. To ensure Cabinet are informed about the operation of the Big Society Fund during its third year. To align financial resources to leverage additional funds to support initiatives aimed at development, investment and improvement in the District‟s towns. Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: 12. Councillor J Lee All Robert Young 01263 516162 robert.young@north-norfolk.gov.uk HOMELESSNESS STRATEGY (page 51) (Appendix F – p.56) (Appendix G – p.74) (Appendix H – p.77) Summary: The Homeless Act 2002 requires all Local Authorities to undertake a review of homelessness in their area and publish a Homelessness Strategy based on its findings every 5 years. Options considered: 1. Do nothing. This option was discounted as the Act requires a review is carried out and published every 5 years 2. Review the homelessness within the area. This option was adopted as it ensures the Council carries out its duties as per the Homeless Act 2002. Conclusions: A review of homelessness has been undertaken and the key findings from the review of the current services have identified 5 Aims to carry forward to improve and enhance the service. Recommendations: That Cabinet adopts the Homelessness Strategy 20142019 Cabinet Decision Reasons for Recommendations: To ensure that the Councils Homelessness Strategy is reviewed and published as determined by the Homeless Act 2002. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Homeless Act 2002 & The Homelessness Code of Guidance Localism Act 2011 Making Every contact Count 2012 Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: Councillor R Oliver All Lisa Grice 01263 516164 lisa.grice@north-norfolk.gov.uk 13. NORTH NORFOLK GROWTH PLAN Summary: This report summarises the current economic context of North Norfolk and the infrastructure in place for supporting business investment and economic growth in North Norfolk. It identifies the challenges and opportunities for supporting further growth and outlines various activities that the Council should undertake in order to develop and implement a comprehensive „growth plan‟. Options considered: A framework is needed to structure the Council‟s Economic Growth activities and this report sets out the approach that should be taken. The only other option realistically is to undertake such activities in an ad-hoc or reactive manner, which would not make efficient use of resources. Conclusions: This report shows the activities that have been, and are being undertaken by the Council, and the nature of its relationships with other parties involved in, or benefiting from economic growth. The proposed activities it outlines will enable the development of a coherent approach to business support and engagement, and set out the means by which further investment in the local economy can be attracted. Recommendations: Members are asked to endorse the work streams outlined in the table appended to this report. In particular, it is recommended that Cabinet agrees to commission a ‘Business Growth and Investment Opportunities’ study as set out in section 6.3 of the report. The final Growth Strategy will be referred to Council for approval. The results of this study and other evidence gathering processes will contribute to the development of a growth strategy, which will be recommended to Council as part of the policy framework. Cabinet Decision Reasons for Recommendations: 14. (page 78) (Appendix I – p.88) This recommendation is being made in order to agree the framework, which will guide the Council‟s economic growth activities and consequently resources allocated to supporting these. PROPOSED CO-LOCATION OF DEPARTMENT OF WORK AND PENSIONS AND JOBCENTRE PLUS STAFF / SERVICES AT THE DISTRICT COUNCIL’S CROMER HEADQUARTERS AND FAKENHAM CONNECT OFFICES (page 94) (Exempt Appendix 1 – p.99) * Exempt Appendix not for publication by virtue of paragraph 3 of Part I of Schedule 12A (as amended) of the Local Government Act 1972 Summary: Conclusions: This report outlines proposals to accommodate Department of Work and Pensions and JobCentrePlus staff and services at the District Council‟s Cromer headquarters and Fakenham Connect offices That the accommodation of Department of Work and Pensions and JobCentrePlus staff and services alongside District Council services at the Council‟s Cromer and Fakenham Connect offices will provide improved support and outcomes for local residents and deliver efficiencies and economies of scale for public sector service provision in North Norfolk, in support of the Government‟s One Public Estate agenda. Recommendations: Cabinet Decision Cabinet member(s): Ward member(s) Contact Officer, telephone and e-mail: 15. 1. Cabinet approves the co-location of Department of Work and Pensions and JobCentrePlus staff and services at the Council‟s Cromer and Fakenham Connect offices, at a commercial rent. 2. Cabinet approves capital spending of up to £70,000 on the Fakenham Connect offices in order to accommodate Department of Work and Pensions and JobCentrePlus services, with the capital costs incurred being recovered through the rental stream paid over a five year initial rental period. Cllr R Oliver Wards served by the Cromer and Fakenham Department of Work and Pensions and JobCentrePlus offices Steve Blatch 01263 516232 steve.blatch@north-norfolk.gov.uk EXCLUSION OF PRESS AND PUBLIC To pass the following resolution: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following item of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraphs _ of Part I of Schedule 12A (as amended) to the Act.” 16. PRIVATE BUSINESS Agenda Item 2__ CABINET Minutes of the meeting of the Cabinet held on Monday 02 February 2015 at the Council Offices, Holt Road, Cromer at 10.00am. Mr B Cabbell Manners Mr T FitzPatrick Mr J Lee Members Present: Also attending: Officers in Attendance: 100. Mrs A Claussen-Reynolds Mr G Jones Mrs A Moore Mr P W Moore Mr W Northam Mr R Oliver Mr G Williams Mr R Reynolds Mr R Shepherd Mr N Smith The Corporate Director (SB), the Head of Finance, the Head of Assets and Leisure, the Head of Economic Development and Communities, the Economic Development Manager, the Policy and Performance Management Officer, and the Democratic Services Team Leader APOLOGIES FOR ABSENCE Mrs A Fitch-Tillett 101. MINUTES The minutes of the meeting held on 6th January 2015 were approved as a correct record and signed by the Chairman 102. PUBLIC QUESTIONS Mr D Bailey, on behalf of Cromer Youth Football Club. The Chairman said that Agenda Item 16: Proposed Cromer Community Sports Pitch Facility – Site Appraisal Process’ would be brought forward on the agenda and Mr Bailey’s question would be dealt with prior to consideration of the report. 103. ITEMS OF URGENT BUSINESS None received 104. DECLARATIONS OF INTEREST Mr B Cabbell Manners declared a pecuniary interest in Agenda Item 16 as Cromer l Estate owned some of the sites specified within the report. Cabinet 1 02 February 2015 105. MEMBER QUESTIONS The Leader confirmed that Members could ask questions as each item arose. 106. CONSIDERATION OF ANY MATTER REFERRED TO THE CABINET BY THE OVERVIEW AND SCRUTINY COMMITTEE OR COUNCIL FOR RECONSIDERATION None 107. CONSIDERATION OF REPORTS FROM THE OVERVIEW AND SCRUTINY COMMITTEE None 108. PROPOSED CROMER COMMUNITY SPORTS PITCH FACILITY – SITE FACILITY Please note this item was brought forward on the agenda to allow for public questions. The Leader introduced this item. He began by inviting Mr D Bailey to speak. Mr Bailey said that he was Vice-chairman of Cromer Youth Football Club and he wanted to thank Councillor J Lee for getting the club their first proper home. At present there were between 160 – 170 children playing on just 2 pitches and the club had been campaigning for a long time for proper facilities. He said that this was a special occasion and the club would work alongside the residents of Cromer to ensure that the new facilities would benefit everybody. Members were invited to speak: 1. Mrs A Arnold commented that this was the first notification she had of the proposals. Two of the suggested sites were within her ward and although she was personally supportive, she felt that some local people may have concerns. Mr T FitzPatrick replied that this was just a list of potential sites and was only at the appraisal stage. He went onto say that providing proper facilities for the youth of Cromer had been a priority of the current administration. He was keen that the terms of the original trust deed were recognised and enacted so that a space could be provided that would benefit all the people of Cromer. 2. Mr B Cabbell Manners said that when hi Great Grandmother had made the legacy, the situation had been very different. It was important that the new site was for everyone not just adults and this was an opportunity to reinstate the meaning and terms of the original donation. Mr T FitzPatrick added that the original donation was made just after the First World War and this was an opportunity to provide a very fitting war memorial by enhancing the original bequest. Mr J Lee said that he was delighted to second the proposal. He was hopeful that a suitable site would be identified. He had been working on finding a home for Cromer youth for over 10 years and it was important to remember that this was a sports pitch facility and was not just for football. It was proposed by Mr T FitzPatrick, seconded by Mr J Lee and Cabinet 2 02 February 2015 RESOLVED To approve the shortlist of four sites considered to have potential to accommodate the proposed community sports pitch facilities as the basis for public consultation. Reason for the decision: To put forward sites to accommodate a new community sports pitch facility in Cromer to enable public consultation before further detailed appraisal. 109. MANAGING PERFORMANCE QUARTER 3 2014/15 The Leader introduced this item. He explained that it gave a third quarter progress report of the performance of the Council. It also reported delivery of the Annual Action Plan 2014/15 and the achievement of targets. Mr FitzPatrick said that the majority of targets in the Annual Action Plan were on track and performance was being closely monitored where issues or problems had been identified. He concluded by saying that the delivery of the Annual Action Plan was progressing well. It was proposed by Mr T FitzPatrick, seconded by Mr R Oliver and RESOLVED To note the report, welcome the progress being made and endorse the actions laid out in Appendix 1 being taken by management where there are areas of concern. Reason for the decision: To ensure the objectives of the Council are achieved. 110. ANNUAL ACTION PLAN 2015-16 The Leader introduced this item. He explained that this was the fourth Annual Action Plan (AAP) designed to deliver the Corporate Plan 2012-15. It built on and developed further the work of the previous Annual Action Plans. He concluded by saying that some of the activities had already been completed and therefore these did not appear in the AAP. Others would still be in the process of being delivered during 2015/16 or were always designed to be long-term activities. It was proposed by Mr T FitzPatrick, seconded by Mr G Williams and RESOLVED to approve the Annual Action Plan 2015-16 and the targets and recommendations for performance indicators as set out in Appendix 1 to the report. 111. 2015/16 BUDGET REPORT Mr W Northam, Portfolio Holder for Finance, introduced this item. He explained that the report presented for approval the 2015/16 budget together with the latest financial projections for the following 3 years to 2018/19. He thanked the Head of Finance and her team for all their hard work, saying that it was a great achievement to present a balanced budget with a surplus whilst maintaining a 0% increase in council tax – for the 4th year running. Cabinet 3 02 February 2015 Mr Northam said that the proposals within the report were based on figures from 18th December 2014. The final figures would be known later in February and consequently he would make a full report on the Budget at the Council meeting on 25th February. Mr R Reynolds commented that he was pleased to see such a healthy surplus. Mr T FitzPatrick congratulated Mr Northam and the Finance team on their continued hard work. He said that the 0% increase in council tax actually amounted to a reduction in real terms. Mr G Williams said he was pleased to support the proposals. This report was one of a suite of reports that had come before Cabinet, all of them showing the prudent use of resources. It was proposed by Mr W Northam, seconded by Mr G Williams and RESOLVED to recommend to Council: 1) 2) 3) 4) 5) 6) 7) 8) The 2015/16 revenue budget as outlined at Appendix A; The surplus of £462,424 be allocated to the general reserve and restructuring and invest to save reserve as outlined at section 5.8 in the reports; The demand on the Collection Fund, subject to any amendments as a result of final precepts still to be received be: a. £5,307,071 for District purposes b. £1,716,441 (subject to confirmation of the final precepts) for Parish/Town Precepts; The statement of and movement on the reserves as detailed at Appendix E; The updated Capital Programme and financing for 2014/15 to 2017/18 as detailed at Appendix F; The new capital bids as detailed at Appendix G; The prudential indicators as included at Appendix H; That members note the current financial projections for the period 2016/17 to 2018/19. Reasons for the decision: To recommend a balanced budget for 2015/16 for approval by Council on 25 February 2015. 112. TREASURY MANAGEMENT STRATEGY STATEMENT 2015/16 The Portfolio Holder for Finance, Mr W Northam, presented this item. He explained that the report set out the details of the Council’s treasury management activities and presented a strategy for the prudent investment of the Council’s surplus funds. Mr Northam went onto say that the Council was currently debt free and its financing plans did not anticipate any external borrowing requirement over the forecast period. The Council had an average balance of £27.6m invested to 31 December 2014. This represented income in advance of expenditure, plus balances and reserves held. An average balance of £19.4m was anticipated in 2015/16. It was proposed by Mr W Northam, seconded by Mr B Cabbell Manners and RESOLVED to recommend to Council: Cabinet 4 02 February 2015 That The Treasury Management Strategy Statement is approved. Reasons for the decision: To provide the Council with a flexible treasury strategy enabling it to respond to changing market conditions and ensure the security of its funds. 113. ASSET MANAGEMENT PLAN (AMP) UPDATE – FEBRUARY 2015 Mr R Oliver, Portfolio Holder for Assets introduced this item. He said that the Asset Management Plan (AMP) outlined the strategic framework within which the Coucnil managed its property portfolio. It was vital that the plan remained current and was kept updated as it played a key role in meeting the Council’s forecast deficit. It was also important to ensure it reflected the needs of the community. It was proposed by Mr R Oliver, seconded by Mr B Cabbell Manners and RESOLVED to 1. 2. Note the contents of the report and the updates to the AMP 2014/15 – 2016/17. Considers the capital bid in relation to the AMP included within the 2015/15 budget report contained elsewhere on the agenda. Reasons for the decision: Provision of the relevant capital budgets will enable the Council’s property portfolio to be enhanced to ensure that the assets remain fit for purpose in relation to service provision and also that their income generating capacity is protected and enhanced wherever possible, ensuring value for money for the tax payer. The asset portfolio has a key role to play in helping to meet the budget deficit forecast for future years by not only improving efficiency but also by increasing income streams and continued capital investment in the portfolio will help to ensure that this opportunity is maximised. 114. PARTNERSHIP OF MARITIME AUTHORITIES IN NORFOLK AND SUFFOLK The Leader introduced this item in the absence of the Portfolio Holder, Mrs A FitchTillett. He explained that approval was sought for the principle of a coastal management partnership with other local maritime authorities to work together to develop a partnership model for delivering a coastal management service for the Council and neighbouring coastal authorities. Mr FitzPatrick went onto say that the partnership would enable neighbouring authorities to work together and share resources as there was limited experience and expertise in the specialist sector of coastal management. It was intended to provide a holistic approach to coastal management for the whole of the east coast. Mr G Williams said that working together would create a powerful voice for the region. Mrs A Moore said that it was a very logical step to take. It was proposed by Mr T FitzPatrick, seconded by Mr J Lee and Cabinet 5 02 February 2015 RESOLVED To agree the principle of relevant maritime local authorities (NNDC, Waveney District Council, Suffolk Coastal District Council, Great Yarmouth Borough Council and the Borough Council of Kings Lynn and West Norfolk), working together to develop a suitable partnership model towards the establishment of a shared coastal management service; and for this to be brought before the Council for detailed consideration (by each council) later this year (targeted for late summer 2015). Reasons for the decision: To plan for an effective and sustainable way of continuing to deliver a robust coastal management service for North Norfolk. 115. ELECTRIC VEHICLE CHARGING POINTS Mr R Oliver, Portfolio Holder for Assets introduced this item. He said that the report outlined a proposal to install electric vehicle charging points in selected locations in the District and sought Cabinet’s agreement to proceed with a business case to inform future recommendations. Mr Oliver went onto say that he had been keen to progress this issue since he joined Cabinet. He strongly believed that the future for cars was electronic and this was borne out by the sale of 16 electric cars at Greenbuild in 2014. He concluded by saying that he hoped it would set the foundations for bringing electric charging points to all of the market towns across North Norfolk, eventually enabling free travel across the region. Taking a proactive approach would ensure that the Council was ahead of the game. Members were invited to ask questions: 1. Mrs S Arnold said that she believed electric cars would be the norm in a few years time. She has seen a similar scheme for electric bikes in Somerset and this could also be worth considering. 2. Mr R Reynolds said that a huge upturn in the sale of electric cars was anticipated from 2017 onwards. 3. Mr P W Moore said that he supported the principle but had some concerns that electric cars would need to be recharged regularly. Mr T FitzPatrick replied that he had been advised that if they were driven carefully, a driver could expect to achieve 120 miles a time. He reminded members that London buses were now electric. It was proposed by Mr R Oliver, seconded by Mr G Williams and RESOLVED To note the report and gives officers further instructions in relation to this project. Reasons for the decision: To obtain clarification regarding the Council’s aspirations in relation to the potential future installation of EVCPs within the district. The Meeting closed at 10.29 am Cabinet 6 02 February 2015 _______________ Chairman Cabinet 7 02 February 2015 19 JANUARY 2015 Minutes of a meeting of the PLANNING POLICY & BUILT HERITAGE WORKING PARTY held in the Council Chamber, Council Offices, Holt Road, Cromer at 10.00 am when there were present: Councillors Mrs S Arnold (Vice-Chairman) in the Chair M J M Baker N D Dixon Mrs A R Green Mrs P Grove-Jones P W High R Reynolds Officers Mr M Ashwell – Planning Policy Manager (28) APOLOGIES FOR ABSENCE Apologies absence were received from Councillors B Cabbell Manners, Miss B Palmer, P Williams and D Young. (29) MINUTES The Minutes of the meeting held on 22 September 2014 were approved as a correct record and signed by the Chairman. The Planning Policy Manager updated the Working Party on progress made on the issues discussed at the previous meeting and answered Members‟ questions. (30) ITEMS OF URGENT BUSINESS The Chairman stated that there were no items of urgent business which he wished to bring before the Working Party. (31) DECLARATIONS OF INTEREST No interests were declared. (32) NATIONAL CHANGES TO AFFORDABLE HOUSING AND OTHER PLANNING OBLIGATIONS The Planning Policy Manager presented a report outlining the changes that Government had made to the process for requiring affordable housing and other „planning gain‟ via Section 106 Agreements when determining applications for planning permission. The Government had set a new threshold of ten dwellings below which affordable housing should not be required, with an option to set a lower threshold of five dwellings in designated rural areas. The Planning Policy Manager referred to the Council‟s Housing Incentive Scheme which had recently been extended to December 2015, which set a threshold of ten dwellings. He recommended that no change be made to the threshold of ten dwellings at the present time and that further consideration be given to this matter in December 2015 as part of the review of the Housing Incentive Scheme. Planning Policy & Built Heritage Working Party 1 8 19 January 2015 Councillor Mrs A R Green asked if the new requirements affected exceptions schemes. The Planning Policy Manager explained that exceptions schemes were covered by a separate policy. Councillor N D Dixon considered that regardless of the figure which was set, there were many examples where viability issues impacted on the number of affordable homes which could be delivered. He asked if it would be better to include “subject to a financial viability test”. He stated that the Council would not be happy with a five-unit scheme if it would have been possible to achieve more. The Planning Policy Manager stated that all affordable housing applications had to be subject to a viability test. It was proposed by Councillor N D Dixon, seconded by Councillor R Reynolds and RECOMMENDED to Cabinet That the Council indicates that it will not currently introduce a threshold of five dwellings in those parts of the District designated as AONB or defined as a Rural Area under Section 157 of the Housing Act and will reconsider the position as part of the review of the Housing Incentive Scheme in December 2015. (33) ROLL FORWARD OF AONB MANAGEMENT PLAN The Planning Policy Manager presented a report outlining the content of the Norfolk Coast Area of Outstanding Natural Beauty Management Plan 2014-2019. Councillor Mrs P Grove-Jones asked if Internal Drainage Boards were represented on the Norfolk Coast Partnership. The Planning Policy Manager confirmed that they were and explained the composition of the Partnership. In response to a question by the Chairman, the Planning Policy Manager stated that the chalk reef was covered by the Marine Management Plan. Councillor M J M Baker asked what was currently permitted in terms of the Council‟s „roll back‟ policy on coastal erosion and whether there was any differentiation between people who had lived for many years in these areas and those who had recently purchased property. The Planning Policy Manager explained Policy EN12: Relocation and Replacement of Development affected by Coastal Erosion. This allowed businesses and residential properties in areas at risk from erosion in the next 20 years to relocate to areas where development would not normally be permitted. However, very few people had taken up this opportunity. The next plan would include allocated sites for roll back development. The end result was to remove the risk so there was no differentiation as to who was allowed to develop under this policy. Planning Policy & Built Heritage Working Party 2 9 19 January 2015 Councillor R Reynolds considered that there was a need to address where the AONB started and finished visually. The Planning Policy Manager explained that there were two constraints in the policy; the AONB itself and its setting. The policy did not prevent development within the AONB but regard should be had to whether or not development would have a significant impact. The area around the AONB, which was its setting, was not defined and it was necessary to make a judgement. The AONB boundaries were not within the Council‟s remit and had been designated in a statutory act. Whilst representations could be made with regard to reviewing the boundary, it was a complex process. It was proposed by Councillor Mrs P Grove-Jones, seconded by Councillor P W High and RECOMMENDED to Cabinet That the Norfolk Coast Area of Outstanding Natural Beauty Management Plan 2014-2019 is approved. (34) FAKENHAM DEVELOPMENT BRIEF The Planning Policy Manager presented a report which summarised the responses to a consultation relating to a Development Brief for the allocated development site at Fakenham. He drew particular attention to access issues, which was the main concern raised in the representations. Public Speaker Mr George Acheson, Chairman of Development and Market Committee, Fakenham Town Council. Mr Acheson stated that Fakenham Town Council was broadly in agreement with the brief. The Town Council considered that highway improvements would be necessary prior to closure of Water Moor Lane. The Thorpland Road junction was dangerous and it would be made worse. Relocation of the High School would temporarily increase traffic on Rudham Stile Lane. The need for a second roundabout on Wells Road would be obviated if Norwich Long Lane were improved. Local people currently used Norwich Long Lane as a rat run as they could get out onto the A148. The Planning Policy Manager stated that it would understood that Rudham Stile Lane would require improvements. Decisions would need to be made prior to the formation of the roundabout as to the need for off-site highway works including Long Lane and the treatment of Water Moor Lane. He stated that given the long construction period for development of the site it would be a long time before the junction issue was reconsidered. Councillor R Reynolds supported Mr Acheson. He stated that the Wells Road junction was well-used and there would be benefit in his suggestion. He understood that some consideration had been given to the closure of Norwich Long Lane. The Planning Policy Manager stated it had been suggested that Norwich Long Lane would be closed when the roundabout was developed. The options were to improve it or close it. Highway issues had not been finalised. Planning Policy & Built Heritage Working Party 3 10 19 January 2015 Councillor R Reynolds stated that he was sympathetic with many of the complaints received and it was important that they were addressed at this time. He was aware that many of the points had been recognised and addressed. He referred to the changes in the carriageway along the length of Rudham Stile Lane, which was almost acceptable by North Park and adjacent to the Academy end, dangerous by and over the disused railway bridge, single carriageway in places and with a difficult negotiation at the Thorpland Road junction. Thorpland Road adjoining Rudham Stile Lane and onto Greenway Lane was narrow and poor and would not sustain a much larger increase in traffic. At the opposite end of Rudham Stile Lane where it joined with Claypit Lane and North Park, Field Lane and the Academy, the traffic was extremely dangerous due to the bridge. There was already congestion at the Claypit Lane traffic lights. He considered that Rudham Stile Lane needed to be upgraded, but that traffic from the majority of the new build could not be accommodated by Rudham Stile Lane, Claypit Lane or Thorpland Road. He understood that Water Moor Lane could eventually be made one way to the north to continue to take school traffic when the main infrastructure was in place for the large site. He considered that traffic must be encouraged to flow into the town by exiting the new build by a roundabout onto the A148 and onto Clipbush lane. This would allow a freeflow of traffic with little congestion and support the towns shops and businesses. He referred to concerns regarding sewage, surface water, schools and amenities etc. but noted from the report that these issues be addressed at the planning stage. He referred to the planning application for 84 dwellings at Brick Kiln Farm, Rudham Stile Lane. He had originally considered that the existing entrance could be used temporarily and the development eventually served by the infrastructure of the larger build. However, he had been advised that this was not possible or likely for a number of reasons and the Highway Authority was likely to accept the existing entrance subject to improvements to Rudham Stile Lane. He suggested that the improvements should include upgrading of the road from the site gate past the allotments and adjoining Water Moor Lane, and that the junction of the disused bridge should be removed or bypassed and Water Moor Lane retained for the time being for two way traffic to allow construction traffic to access the site from the A148 subject to restrictions on timing. He also considered that there should be drop off areas on site for construction and work related traffic to alleviate congestion in Rudham Stile Lane, and that wheel and lorry wash and road cleansing should be part of the Brief. The Planning Policy Manager stated that the applicant for the current planning application had not demonstrated that Rudham Stile Lane would be suitable or would be capable of being upgraded. However, Officers had not seen the highway proposals being offered and it was premature to suggest that the site would be acceptable. Councillor N D Dixon considered that the additional paragraph suggested in the report for inclusion in the Brief regarding delivery depended on a proper costed exercise to determine what the physical and social infrastructure would be. There needed to be clarity as to why contributions would be levied so that there would be an equitable contribution all the way through from the early starters to the later starters to ensure that the project was not delivered in part. This would need to be agreed prior to determination of any planning application. Planning Policy & Built Heritage Working Party 4 11 19 January 2015 The Chairman considered that it was important that money was put up front. The Planning Policy Manager stated that the Council could not require all the principal landowners to make a single planning application. With regard to contributions, the typical process was for a bond payment to be made, with the Council acting as broker. Councillor M J M Baker considered that, whilst it would be difficult, there needed to be one overall authority dealing with the whole project. He suggested that the Council should take on the role of main contractor to ensure that all the social infrastructure was built. The Planning Policy Manager stated that to date the Council had been prepared to act as banker but not as a contractor. Councillor N D Dixon expressed concern that, whilst the suggested wording was substantially acceptable, developers would be unclear as to what they were expected to contribute and how it would be made up. He considered the Council should be clear as to what the development would look like on completion and that there should be a formula to ensure delivery. Costs would need to be indexed as they would not be the same throughout the development period. He considered that the development should be considered as a whole and how each part fitted together. He agreed that leadership should be provided by the Council to ensure that the project was delivered as it should be. The Council had the ability to co-ordinate everyone involved in the delivery. There was a need to recognise that the pro-rata cost per plot would be different depending on whether the site was brownfield etc. The Planning Policy Manager stated that there were a number of delivery mechanisms available. The brief was a framework which should be driving the delivery strategy. Councillor Mrs P Grove-Jones considered that it was important to take bonds as there could be problems if some developers preferred a different approach. She asked how many developers were anticipated and what timescale was envisaged for completion of the development. The Planning Policy Manager stated that the number of potential developers was unknown, and given the average build rate it could be a 10 year project. Councillor R Reynolds supported Councillor Dixon‟s comments and considered either his suggested approach or the bond route should be taken. The Planning Policy Manager stated that the wording, as proposed, recognised that there were a number of delivery strategies and gave the expectation that a delivery strategy would be required. Councillor Dixon stated that there was a need to ensure that the current planning application which had been submitted for part of the site did not slip under the wire and cause upset at a later date. The Planning Policy Manager stated that the decisions made on the Brief may have an impact on the consideration of the application. The Working Party requested a further report on the access strategy. Planning Policy & Built Heritage Working Party 5 12 19 January 2015 The Chairman requested that the possibility of the Council being the lead authority be explored. The Planning Policy Manager stated that this would be a matter for consideration in the future. It was proposed by Councillor M J M Baker, seconded by Councillor N D Dixon and RESOLVED That the amendments outlined in the report and in Appendix 2 be incorporated into the Fakenham Development Brief and RECOMMENDED to Cabinet That the Fakenham Development Brief be approved. (35) MAINTENANCE OF OPEN SPACES Councillor N D Dixon referred to an issue he had raised at the meeting on 19 May 2014 regarding ongoing maintenance on large developments and the payment of a commuted sum. The Planning Policy Manager had stated that he would prepare an issues and options paper on this matter. The Planning Policy Manager explained that this was a significant piece of work which he did not currently have the resources to undertake. Councillor Dixon requested a progress report at the next meeting. The meeting closed at 11.58 am. Planning Policy & Built Heritage Working Party 6 13 19 January 2015 Agenda Item No___10_________ BUDGET MONITORING REPORT 2014/15 – PERIOD 10 Summary: This report summarises the budget monitoring position for the revenue account and capital programme to the end of January 2015. Options considered: Not applicable Conclusions: The overall position at the end of January 2015 shows a year to date variance of £2,826,265 to date for the current financial year on the revenue account, before taking into account commitments £2,792,723. This is currently expected to deliver a forecast full year underspend of £376,624. Recommendations: It is recommended that: 1) Cabinet note the contents of the report and the current budget monitoring position. 2) Cabinet note the contents of the Revised Capital Appendix C. 3) Cabinet agree that the Head of Finance in consultation with the portfolio holder be able to approve the most financially advantageous loan repayment option for NNDC with Broadland Housing Group. Reasons for Recommendations: To update Members on the current budget monitoring position for the Council, and make all amendments to the capital budget as appropriate. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on the write the report and which do not contain exempt information) System budget monitoring reports Cabinet Member(s) Ward(s) affected Cllr Wyndham Northam Contact Officer, telephone number and email: Malcolm Fry, 01263 516037, malcolm.fry@north-norfolk.gov.uk 1. Introduction 1.1. This report compares the actual expenditure and income position at the end of January 2015 to the updated budget for 2014/15. The Original Base Budget as agreed by Full Council in February 2014 was updated for the approved budget roll forward requests as reported in the 2013/14 Outturn report in June 2014 and any in-year service virements. 14 1.2 The report also provides a monitoring position for the current capital programme. 1.3 The base budget for 2014/15 included savings and additional income totalling £580,994 to be delivered in the year. Section 3.1 of this report includes the latest position on both of these areas 2. Budget Monitoring Position – Revenue Services 2.1 The General Fund Summary at Appendix A shows the high level budget monitoring position at 31 January 2015 which shows a year to date variance of £2,826,265 underspend, as shown on Appendix A. However there are outstanding commitments of £2,792,723. Of the underspend £2,050,442 is in relation to the service variances and £751,732 is in relation to the Business Rates Retention Scheme compared to the profiled budget. Details of these variances are included within section 4.4. Appendix B provides further details of the individual service variances. 2.2 The repair and renew grants for homeowners and businesses which were flooded in December 2013 have continued to be administered by the Council, to be reimbursed by Government funding in line with their (the Government’s) set eligibility criteria. Total applications for homeowner and business repair and renew and business support grants total 224 to date. The repair and renew grant scheme has been extended by three months and will now end on the 30 June 2015. Any grants paid out after this date will not be eligible for reimbursement through the government scheme. The council is currently administering the scheme within this timescale to ensure all eligible grants can be paid prior to this. 2.3 The following table shows the over/under spends to date for the more significant variances, this is compared to the updated budget. Note that some of the expenditure below includes costs associated with the Tidal Surge. These are currently awaiting allocation of insurance monies received. Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ Assets and Leisure Car Parking – The underspend to date reflects additional income from Car Parking compared to the profiled budget to date. This is made up of (£81,128) Pay and Display, Season Tickets (including weekly) (£20,001) which has been reduced by excess charge income £11,275. Overall there is currently anticipated to be a full year impact of £45,000. Administration Buildings – The year to date variance is due in part to reduced rental income as a result of a tenant vacating premises which is anticipated to result in a full year effect £10,191. The balance of the variance of £18,397 is due to higher than anticipated reactive maintenance. 15 Forecast Full Year Effect £ (82,996) (45,000) 28,252 10,191 Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ Foreshore - The variance to date consists of (£12,316) repairs re storm, (£20,000) Ground Maintenance, (£11,320) on External Decoration. The balance is made up of minor variances. Currently no full year effect is expected. Sports Centres - £5,938 - Salaries and on costs as a result of restructuring, no full year effect is forecast.. £11,992 - Hall hire costs above budget and will lead to a full year variance of £33,667. This is mainly due to delays in implementing new agreements with the schools part way through the year and late receipt of previous year invoices. Forecast Full Year Effect £ (53,581) 0 22,102 33,667 Pier Pavilion - The variance against the profile budget to date reflects the repair work carried out on the Pier Theatre following the storm damage. This will be offset by the insurance claim refunds. 34,469 0 Investment properties – The variance to date includes the following: £11,473 - Business rates charges for the Grove Lane Depot, this will result in the full year effect as shown as it is unlikely that the property will be let before year-end. £31,844 - Reduced rental income following storm surge for other lettings properties. The reduction in income is expected to be offset by the recovery of insurance sums. £9,250 - Accrual service charges, agreement still to be reached with tenant. 56,966 19,472 (23,974) 0 (102,507) (109,000) £5,868 - Sales of food and drink lower than expected, but it is anticipated that income targets will be met so there will be no variance at the end of the year. CCTV – The significant balance of the variance (£16,327) reflecting decommissioning costs yet to be incurred. The balance is made up of minor variances. CLT/Corporate Legal Services - (£87,349) Increased Legal fee income as result of increased external work, (£14,486) lower than anticipated disbursements and Legal book purchases. Balance is minor variances. There will be additional staffing costs incurred for part although there is still anticipated to be a full year effect from additional fee income of (£109,000). Community, Economic Development and Coast 16 Table 1 – Service Variances General Economic Development - (£7,000) Staff turnover Learning for Everyone. (£12,000) Tutors and other Professional Fees re Learning for Everyone, yet to be incurred. (£25,000) Has been committed to undertake a Business Growth and Investment Opportunities Study as highlighted in the North Norfolk Growth Plan. This is unlikely to be commissioned until the new financial year. It is requested that the necessary funds can be carried forward. Over/ (Under) Spend to Date against Updated Budget £ (51,268) Forecast Full Year Effect £ 0 Community and Localism – The variance against the profiled budget to date is mainly in relation to uncommitted expenditure and unclaimed Big Society Fund grants which are funded from Norfolk County Council’s share of second homes income which is returned to the districts. Any underspend in the year will be transferred to the earmarked reserve at the year end. (389,736) 0 Regeneration Management – The majority of the variance (£21,595) is in relation to the Vacant Economic Growth Manager position now filled. The full year underspend is the balance of the budget for this post not used. Balance is made up of minor variances. (26,284) (20,000) Coast Protection - (£43,500) Contribution from NCC for Ostend Targeted Rock project. (£10k) Contribution from Walcott Parish Council for various projects. All income to be offset by expenditure incurred in this financial year. Balance is made up of minor variances. (60,315) 0 (329,433) 0 (124,197) (22,500) Due to weather conditions, timing issues and linking with other funding opportunities, various Sea Defence projects have yet to be completed. Any underspends will be earmarked or rolled forward at year end into 2015/16. Housing Strategy – The variance is mainly due to greater than expected VAT Shelter receipts for the period (£340,639). These receipts are used to fund Capital expenditure and will be transferred to reserves at year end. Customer Services IT – Support Services - The underspend to date is made up of a number of variances:(£18,817) - Salaries and on costs lower than anticipated as a result of reduced staff hours. (£10,991) - Telephone Rentals and Maintenance. These costs will be fully reviewed when the new unified communications is fully implemented. (£20,147) - Computer maintenance. (£16,331) - Computer 17 Table 1 – Service Variances hardware purchases. (£51,425) - Computer Software Licences, invoices not yet received. The Full Year effect of (£22,500) comprises of a full year saving of £14,500 for Salaries and on costs, and £8,000 which is a full year saving on telephone rentals and maintenance. TiCs - (£5,081) - Salaries and oncosts. (£2,265) - Computer hardware and software purchases. (£3,534) - Purchases for resale (£8,845) - Sale of souvenirs etc is greater than expected. Balance is made up of minor variances Media and Communications - (£6,236) - Paper costs are lower than expected, partly due to some work including sports leaflets and year-end benefits leaflets been printed externally. This will lead to a full year underspend of £7,000. Of the remaining variance, (£20,324) relates to employee costs underspend as a result of the vacant Communications Manager post which will result in a full year underspend. Of the remaining variance (£3,025) relates to recharges for reprographics work undertaken. Customer services – (£30,202) - Salaries and oncosts. Savings resulting from vacant posts and reduced hours. (£6,632) - Training and travel costs. The balance comprises of minor variances. Over/ (Under) Spend to Date against Updated Budget £ Forecast Full Year Effect £ (23,480) 0 (36,865) (37,000) (32,371) (29,000) (143,225) 0 (45,460) 0 There is an anticipated full year saving although part of the saving will be reduced by staff recruitment yet to commence. Overall the saving for the year will be in the region of £29,000. Development Management Development Management – Fee income greater than anticipated, as in previous months it is requested that this is ring-fenced within the Planning reserve, to mitigate additional costs in future years. Including Local Plan and Service Restructure. (£10,098) recoverable income. Planning Policy – (£23,000) Turnover savings from a Vacant post and a post reducing hours, A proportion of this is to be vired to Property Information for Maternity cover. (£20,000) Professional fees not likely to be used by the end of the financial year although a request is made to retain this resource towards Local Plan expenditure. 18 Table 1 – Service Variances Over/ (Under) Spend to Date against Updated Budget £ Forecast Full Year Effect £ Building Control and Access – (£5,979) Savings in officer travel expenses due to a vacant post at start of year and efficiency savings. (£29,292) Greater levels of income than anticipated, based on cost recovery any surplus will be transferred to the earmarked reserve. The balance is made up of minor variances. (40,233) 0 Property Information – £8,350 of the variance relates to Maternity cover and will be offset by the virement of a staff saving from Planning Policy. (£13,784) delay in receiving invoices for NCC search fees. (£37,821) Greater levels of income than anticipated, based on cost recovery any surplus will be transferred to the earmarked reserve. The full year effect is additional Street Naming and Numbering income. (44,264) (8,000) (27,659) 0 (35,725) 0 (203,111) (50,000) Environmental Health Public Protection – (£13,685) Staff turnover savings & departmental restructure. (£13,794) Additional general licensing income. Staff savings will be used to fund staff costs for administering the flood grants scheme, pending Government confirmation that they will fund these costs. Civil Contingencies – The expenditure and income in relation to the flooding grants (Repair and Renew, and Business Support) is included under this service. The variance to date is largely due to the business support grant funding which has been received but not fully allocated and paid out to applicants. Further details of the scheme are included at paragraphs 2.2 and 2.3. Waste Collection and Disposal – The variance to date within this service is made up of a number of items:(£10,651) Staffing - vacant post; (£51,618) Commercial disposal costs - outstanding invoices from County; (£13,728 Professional fees not incurred; (£17,339) NEWS contractor payments – reduced due to change of contract; (£5,224) Surplus of recycling credits payable from 2013/14; (£9,857) Kier contract variation order (£57,262) Additional Recycling credit income; (£40,680) Income for delivery of materials to Costessey transfer station instead of Aylsham; 19 Table 1 – Service Variances (£18,880) Additional composting and bulky waste income; £14,456 Reduced trade waste income. Over/ (Under) Spend to Date against Updated Budget £ Forecast Full Year Effect £ The full year effect is mainly due to the new Materials Recycling Facility contracts coming into force. This means that a wider range of materials can now be recycled with an anticipated increase in income for the year. Financial Services Local Taxation - Local Council Tax Support New Burdens grant, requested to be rolled forward to be spent in 2015/16. Benefits – The majority of the variance (£91,045) is due to vacant posts and turnover during the year within the service. Overall there is anticipated full year underspend of £65,000. Benefits and Revenues Management - The variance to date relates a vacant post which has not yet been filled, pending further review of the service. Organisational Development Human resources and Payroll – (£44,005) - Training not yet undertaken. Although current commitments totalling £10,000 include speed reading, E-learning, competency training and various IT courses. Depending on the outturn position there may be a request to transfer any full year effect to earmarked reserves eg Investors in People assessment/Members’ Induction Programme. TOTALS (80,781) 0 (104,377) (65,000) (33,562) (22,000) (45,105) (15,000) (1,998,720) (349,170) 3 Budget Monitoring Position – Savings and Additional Income 3.1 The budget for 2014/15 included savings and additional income totaling £580,994 within the service areas. The detail for each of the service savings is included at Appendix D. Table 2 below summaries the current position for each service heading. Because of the delay in enacting variations on contracts for cleansing and grounds maintenance within Environmental Health there is expected to be a shortfall of £33,000 for the year. 2014/15 Base Budget £ 149,760 13,250 113,184 Table 2 – Savings and Additional Income 2014/15 Assets & Leisure Customer Services Economic and Community Development Economic and Community Development/Assets/Leisure 40,000 20 2014/15 Budget at P10 2014/15 Movement £ 185,760 13,250 113,184 36,000 0 0 40,000 0 Environmental Health Environmental Health/Assets/Leisure Finance Organisational Development Total 4 80,000 169,000 8,000 7,800 580,994 80,000 100,000 8,000 7,800 547,994 0 (69,000) 0 0 (33,000) Non Service Variances Investment Interest – to Period 10 2014/15 4.1 The original interest budget for 2014/15 was £366,300. The actual interest to the end of period is £340,534. 4.2 Investments in covered bonds and certificates of deposit during the year have increased the investment return, and the balances available for investment are anticipated to be over £3.5m higher than the original budget figure of £22.2m. 4.3 At the year-end a total of £393,754 is anticipated to be earned in interest which is an additional £27,454 against the original budget of £366,300. Retained Business Rates 4.4 The 2014/15 position has now been updated to reflect the latest monitoring position and also the completion of the 2015/16 NNDR1 return which includes an estimate of the current years position. 4.5 The net amount that is retained in the general fund in the year is influenced by a number of factors including the share of business rates income determined by the forecast shares of the income within the 2014/15 NNDR1, the level of section 31 grant due to the authority in relation to reliefs and also the levy forecast to be paid. The actual rates collected within the business rates collection fund will be determined by a number of factors for example the value of appeals that have been finalised which can result in a movement of a properties rateable value and a refund, properties moving in and out of rating, fluctuations in the levels of relief granted. Any movement on the collection fund, ie an increase or reduction in the actual incomes collected compared to that set at the start of the year will influence the surplus or deficit to the business rates collection fund. For the 2014/15 financial year there is anticipated to be a deficit on the collection fund which will influence the following years position. Part of the reason for the deficit is an increase in the level of reliefs being granted to eligible properties which is offset in the general fund by a section 31 grant. The resulting effect is that there will be a favourable variance of £357,000 in 2014/15 compared to the budgeted position, although it is recommended that this be allocated to the business rates earmarked reserve to mitigate the impact of the deficit in 2015/16. 4.6 Local Investment Strategy A meeting was held in November 2014 between NNDC, ArlingClose (NNDC treasury advisors) and representatives of Broadland Housing to discuss the arrangements for the provision of loans to Broadland Housing and it’s subsidiary Broadland St Benedicts. Originally both loans were to be repaid on an Equal Instalments of Principal (EIP) basis. As part of the negotiations other options for repayment of the 21 £750,000 (repayable in three years) loan to Broadland St Benedicts were discussed. The options proposed were:1) Payment of £25,000 per annum and interest with a “bullet” repayment of the remaining principal £700,000 at the end of three years. This would increase the amount of interest received by NNDC but would only generate limited capital receipts until the principal is repaid. 2) Payment of 10% of the principal per annum £75,000 of capital receipts per annum plus interest. Again this would generate more interest for NNDC than the EIP method. 5 Budget Monitoring Position – Summary 5.1 The detail within section 2 of the report highlights the more significant service variances and in particular those that are forecast to have a full year variance compared to the budget, the total full year effect of the service variances is currently projected to be £354,170 plus additional investment income of £27,454. 5.2 In addition to the service variances the net impact of the retained business rates after payment of levy is expected to exceed the budget by £357,000 although it is anticipated that this will transfer to the earmarked reserve as referred to in 4.5. 6 Budget Monitoring Position – Capital 6.1 Members were provided with an updated capital programme for both current and future years as part of the Budget report that was approved in February. Appendix C shows the latest position for the updated programme, together with details of spend up to Period 10 and comments on individual schemes where applicable. 6.2 This report has started to highlight where capital projects will slip at the end of the financial year. Unlike revenue budgets, capital budgets are agreed for projects and due to timings of projects not progressing as anticipated, there will be a need to carry forward budgets to 2015/16. 7 Conclusion 7.1 The revenue budget is showing an estimated full year under spend for the current financial year of £349,170 plus investment income of £27,454. The overall financial position continues to be closely monitored and it is anticipated that the overall budget for the current year will be achieved. 8 Financial Implications and Risks 8.1 The detail within section 2 of the report highlights the more significant variances including those that are estimated to result in a full year impact. 8.2 The Original base budget for 2014/15 included service savings and additional income totalling £580,994 at Period 10 this figure has decreased to £547,994. The progress in achieving these is being monitored as part of the overall budget monitoring process and where applicable corrective action will be identified and implemented to ensure the overall budget remains achievable. 22 8.3 Table 1 shows total forecast full year effects of £349,170 plus investment income of £27,454.at the end of period 10. These forecasted amounts will be monitored throughout the remainder of the year. 8.4 Until all the insurance claims in relation to the December 2013 storm damage have been finalised and settled, there remains a risk that the repair costs will not be recovered as expected and the residual costs falling to the funded from the general reserve will exceed that currently forecast. 8.5 Section 2 of the reports includes a commentary on the number of applications received for the flooding repair and renew grants that the Council is administering in line with the Governments eligibility criteria. The Government’s timescales is that all repair and renew grants must be paid by 30 June 2015, any grants paid by the Council after this date will not be eligible for reimbursement under the Governments funded scheme. The extension to the timescales has reduced the risk of grant claims not being eligible, officers are continuing to work on the scheme to ensure minimal delays to the scheme. 8.6 On the 1st March 2015 a new EU cap on debit card fees paid between organisations including Visa and Mastercard and the card issuer e.g. banks will come into force. The change (for Visa) involves moving from a fixed charge per transaction to a combination of a fixed price per transaction plus a percentage of the transaction value. It is very likely that this could increase the amount of charges paid by the authority as any increase in fees between e.g. Visa and the card issuer will be passed on. At present the impact is difficult to assess as some organisations e.g. Mastercard have yet to announce their new charging structure. Work is ongoing to assess the impact of this charge. It is also expected that a similar change to the credit card charging structure will also be introduced during 2015/16. Implications of this will be considered with the financial reporting to Members in 2015/16. 9 Sustainability - None as a direct consequence from this report. 10 Equality and Diversity - None as a direct consequence from this report. 11 Section 17 Crime and Disorder considerations - None as a direct consequence from this report. 23 Appendix A General Fund Summary Report for Period 10 Year 2014/2015 Original Budget Assets & Leisure Clt / Corporate Community & Economic Development Customer Services and ICT Environmental Health Finance Organisational Development Planning £ 2,376,144 0 7,932,185 721,015 4,144,612 3,083,867 955,452 1,346,801 Updated Budget £ YTD Budget £ 2,621,373 26,436 8,216,823 786,297 4,150,572 3,062,118 954,522 1,350,200 1,557,890 22,041 1,627,456 695,389 3,161,381 3,159,281 855,439 1,079,180 Actuals YTD £ 1,474,124 (95,074) 733,687 474,613 2,951,096 2,910,912 818,643 783,710 YTD Variance £ Total Remaining Commitments Budget £ £ (83,766) (117,115) (893,769) (220,776) (210,285) (248,369) (36,796) (295,470) 941,970 22,234 386,184 72,135 1,174,485 110,990 17,175 67,550 205,279 99,276 7,096,952 239,549 24,991 40,216 118,704 498,940 2,792,723 8,323,907 Net Cost Of Services 20,560,076 21,168,341 12,158,057 10,051,711 (2,106,346) Non Service Expenditure/Income Precepts Of Parish Councils Capital Charges Interest Receivable External Interest Paid Retirement Benefits Revenue Financing For Capital Contributions To/(From) Reserves 1,635,884 (7,699,575) (363,710) 0 265,787 420,950 (426,538) 1,635,884 (7,699,575) (332,490) 0 265,787 706,853 (994,926) 1,635,884 (1,779,450) (284,354) 0 0 0 0 1,635,884 (1,779,470) (340,534) 296 0 0 0 0 (20) (56,180) 296 0 0 0 0 0 0 (5,920,105) 0 8,044 0 (296) 0 265,787 0 706,853 0 (994,926) Non Service Expenditure/Income (6,167,202) (6,418,467) (427,920) (483,824) (55,904) 0 (5,934,643) (1,635,884) (1,635,884) (1,455,941) (5,205,386) (5,205,386) (4,632,796) (2,873,112) (3,230,112) (3,172,701) (4,678,492) (4,678,492) (2,883,226) (14,392,874) (14,749,874) (12,144,664) (1,455,941) (4,632,796) (3,924,433) (2,795,509) (12,808,679) 0 0 (751,732) 87,717 (664,015) (179,943) (572,590) 0 694,321 0 (1,882,983) 0 (1,941,195) Amount to be met from Government Grant and Local Taxpayers Parish Precepts Council Taxpayers Business Rates Central Government Grants (Surplus) / Deficit 0 0 (414,527) 24 (3,240,792) (2,826,265) 2,792,723 448,069 Appendix B Service Area Summaries P10 2014-15 Assets & Leisure Service Area Service R200 R200A R201 R202 R203 R204 R262 R262A R300 R301 R302 R303 R304 R305 R306 R309 R310 R312 R314 R315 R318 R397 R414 Car Parking Markets Industrial Estates Surveyors Allotments Handy Man Parklands Administration Buildings Svs Property Services Parks & Open Spaces Foreshore Community Centres Sports Centres Leisure Complexes Other Sports Recreation Grounds Pier Pavilion Foreshore (Community) Woodlands Management Cromer Pier Public Conveniences Investment Properties Leisure Cctv Total Assets and Leisure Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ (1,309,686) 70,131 (18,879) 3,100 (17,231) (1,082) 97,908 0 489,660 241,346 14,935 301,347 660,292 89,971 11,017 103,417 406,553 168,245 39,111 608,979 304,566 0 112,444 (1,309,736) 70,131 (18,879) 3,100 (17,293) (1,082) 95,505 21,704 483,660 229,975 14,935 322,933 641,904 141,986 11,017 103,417 412,053 180,149 242,445 608,963 304,611 (250) 80,125 (1,349,355) 28,638 (25,471) 2,580 46,828 (8,377) 104,307 36,149 383,748 194,027 12,397 243,900 511,241 101,594 8,474 95,817 338,089 148,707 31,298 501,053 65,213 (178) 87,211 (1,432,351) 29,838 (20,836) 2,530 47,593 (12,177) 132,559 (4,872) 391,549 140,446 9,547 266,002 504,040 80,244 8,234 130,286 347,010 154,842 20,812 496,167 122,179 (2,755) 63,237 (82,996) 1,200 4,635 (50) 765 (3,800) 28,252 (41,021) 7,801 (53,581) (2,850) 22,102 (7,201) (21,350) (240) 34,469 8,921 6,135 (10,486) (4,886) 56,966 (2,577) (23,974) 42,894 7,126 1,488 0 0 14,894 59,699 1,750 129,327 18,140 166 71,572 81,410 21,056 2,248 140,453 79,744 54,663 8,282 78,121 100,855 1,778 26,304 79,721 33,167 469 570 (64,886) (3,799) (96,753) 24,826 (37,216) 71,389 5,222 (14,641) 56,454 40,686 535 (167,322) (14,701) (29,356) 213,351 34,675 81,577 727 (9,416) 2,376,144 2,621,373 1,557,890 1,474,124 (83,766) 941,970 205,279 Clt / Corporate Service R460A R481 Updated Budget £ Base £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ Corporate Leadership Team Legal Services 0 0 (5,637) 32,073 (4,676) 26,717 (19,284) (75,790) (14,608) (102,507) 4,096 18,138 9,551 89,725 Total CLT/ Corporate 0 26,436 22,041 (95,074) (117,115) 22,234 99,276 Community & Economic Development Service R112A R307 R308 R330 R333 R336 R340 R341 R391 R391B R398 R399 R415 R472 Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ Health Arts & Entertainments Museums General Economic Development Tourism Nnflag Project Coast Protection Pathfinder Regeneration Management Comm & Econ Dev Mgt Housing (Health & Wellbeing) Housing Strategy Community And Localism Coastal Management 0 100,675 88 427,532 160,318 0 1,446,358 0 0 0 2,170,651 3,505,189 121,374 0 0 100,675 20,088 427,514 140,318 0 1,674,525 57,397 (250) (5,000) 2,186,324 3,625,743 (52,900) 42,389 0 95,220 20,080 339,771 122,554 0 1,000,000 5,397 (2,160) (4,175) 175,218 34,329 (194,136) 35,358 (11,100) 91,827 20,080 288,503 121,502 5,050 939,685 5,469 (28,444) (5,810) 164,147 (295,104) (583,872) 21,754 (11,100) (3,393) 0 (51,268) (1,052) 5,050 (60,315) 72 (26,284) (1,635) (11,071) (329,433) (389,736) (13,604) 0 10,012 0 31,508 10,588 807 304,115 0 150 0 0 14,816 14,188 0 11,100 (1,164) 8 107,503 8,228 (5,857) 430,725 51,928 28,044 810 2,022,177 3,906,031 516,784 20,635 Total Community & Economic Development 7,932,185 8,216,823 1,627,456 733,687 (893,769) 386,184 7,096,952 Customer Services & ICT Service R261 R311 R372 R394 R411 R430 R481B R481C R481D Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ It - Support Services Tic'S Homelessness Customer Services Housing Transport Publicity Graphical Info System Media & Communications Customer Services - Corporate 0 305,033 375,082 0 40,290 610 0 0 0 57,981 297,170 375,113 0 40,290 610 1,227 59,409 (45,503) 75,189 251,990 314,502 (3,460) 34,820 510 3,092 56,435 (37,689) (49,008) 228,510 321,664 (11,403) 34,820 510 10 19,570 (70,060) (124,197) (23,480) 7,162 (7,943) 0 0 (3,082) (36,865) (32,371) 39,496 14,606 9,684 0 0 0 0 2,508 5,841 67,493 54,054 43,765 11,403 5,470 100 1,217 37,331 18,716 Total Customer Services and ICT 721,015 786,297 695,389 474,613 (220,776) 72,135 239,549 25 Appendix B Environmental Health Service R111A R114 R115 R117 R117B R118 R119A R120 R151 R316 R317 R412 R413 R420 Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ Commercial Services Rural Sewerage Schemes Travellers Public Protection Street Signage Pest Control Environmental Protection Dog Control Env Health - Service Mgmt Waste Collection And Disposal Cleansing Environmental Strategy Community Safety Civil Contingencies 470,688 361,164 99,100 52,644 35,807 15,590 672,668 58,464 0 1,504,552 682,018 29,667 22,570 139,680 498,058 361,164 99,100 100,881 35,807 15,590 550,717 60,964 3,304 1,520,652 699,018 40,067 22,570 142,680 415,059 361,114 108,942 80,101 22,460 13,010 453,200 50,005 (863) 988,078 518,593 35,400 2,150 114,132 410,960 361,114 110,777 52,442 19,187 16,077 450,267 41,735 (112) 784,967 526,946 35,937 (9,058) 149,857 (4,099) 0 1,835 (27,659) (3,273) 3,067 (2,933) (8,270) 751 (203,111) 8,353 537 (11,208) 35,725 2,647 0 5,728 3,974 9,680 343 17,229 6,901 3,863 949,189 172,089 1,326 0 1,516 84,451 50 (17,405) 44,465 6,940 (830) 83,221 12,328 (447) (213,504) (17) 2,804 31,628 (8,693) Total Environmental Health 4,144,612 4,150,572 3,161,381 2,951,096 (210,285) 1,174,485 24,991 Finance Service R210 R211 R214 R219 R251 R263 R263C R450 R450A Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ Local Taxation Benefits Discrectionary Payments Non Distributed Costs Benefits & Revenues Mgmt Corporate Finance Internal Audit Central Costs Corporate & Democratic Core 495,466 1,021,252 201,831 0 0 0 0 0 1,365,318 547,315 1,018,294 108,788 15,069 0 (3,000) 3,600 (8,085) 1,380,137 508,420 1,266,031 108,788 214,419 430 (14,931) (43,869) (5,785) 1,125,778 427,639 1,161,654 108,788 216,773 (33,132) (25,662) (47,782) (15,740) 1,118,374 (80,781) (104,377) 0 2,354 (33,562) (10,731) (3,913) (9,955) (7,404) 3,362 11,957 0 0 0 6,712 58,676 0 30,283 116,314 (155,317) 0 (201,704) 33,132 15,950 (7,294) 7,655 231,480 Total Finance 3,083,867 3,062,118 3,159,281 2,910,912 (248,369) 110,990 40,216 Organisational Development Service R260 R263B R263D R400 R450B Human Resources & Payroll Insurance & Risk Management Policy & Performance Mgt Registration Services Members Services Total Organisational Development Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ 0 0 0 322,379 633,073 16,034 5,077 (67) 344,939 588,539 15,854 22,925 (36) 335,896 480,800 (29,251) 19,577 (6,230) 365,237 469,310 (45,105) (3,348) (6,194) 29,341 (11,490) 6,031 0 0 10,631 513 39,254 (14,500) 6,163 (30,929) 118,716 955,452 954,522 855,439 818,643 (36,796) 17,175 118,704 Planning Service R100 R101 R102 R103 R121 R150 R402 Development Management Planning Policy Conservation & Design Landscape Building Control Planning Support Property Information Total Planning Base £ Updated Budget £ YTD Budget £ YTD Actuals £ YTD Variance £ Immediate Commitments £ Budget Remaining £ 625,636 261,986 139,032 151,448 78,576 0 90,123 613,022 235,060 121,629 151,343 78,526 47,185 103,435 500,629 187,235 97,476 125,043 62,613 39,495 66,689 357,404 141,775 83,050 116,092 22,380 40,584 22,425 (143,225) (45,460) (14,426) (8,951) (40,233) 1,089 (44,264) 12,137 0 2,016 5,108 2,256 1,417 44,616 243,481 93,285 36,563 30,143 53,890 5,184 36,394 1,346,801 1,350,200 1,079,180 783,710 (295,470) 67,550 498,940 26 Appendix C GENERAL FUND CAPITAL PROGRAMME - 2014/15 Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Actual Variance to 2014/15 Budget Expenditure at Updated Budget 2014/15 (Feb Period 10 2015) Comments £ Jobs and the Local Economy North Norfolk Enterprise Innovation Centre 50,000 10,295 39,705 0 (39,705) 32,168 44,916 62 (44,854) 68,379 5,000 0 (5,000) 310 14,690 8,388 (6,302) 0 110,000 108,584 (1,416) 0 70,000 537 (69,463) 111,152 284,311 117,571 (166,740) Financed by; NNDC (Capital Receipts) 50,000 Rocket House 77,084 Forecast that this will now slip into 2015/16 Financed by; NNDC (Capital Receipts) 77,084 Carbon Reduction Scheme Financed by; NNDC (Cap Receipts - Carbon Reduction Fund) 73,379 Public Conveniences (Plumbing and Drainage) Financed by; NNCD (Capital Receipts) 15,000 Council Car Park Improvements 2014/15 Financed by; NNCD (Capital Receipts) 73,379 15,000 110,000 110,000 Mundesley Road Car Park Resurfacing 70,000 Financed by; NNCD (Capital Receipts) 70,000 395,463 27 Scheme design is completed. Commencement date forecast April 2015 Forecast slippage of £65k to 2015/16 Appendix C Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) Comments £ Housing and Infrastructure Disabled Facilities Grants Financed by; Annual programme 0 500,000 370,720 Annual programme 0 500,543 0 (129,280) All outstanding grant applications have been received. There is likely to be slippage of £30k at the year end. Specified Capital Grant NNDC (Capital Receipts) Housing Associations (500,543) Financed by; Expenditure for this scheme has slipped into 2015/16 due to the need to resolve a number of issues which had prevented a start on site, these issues have now been resolved. NNDC (Capital Receipts) NNDC (Capital Projects Reserve) Affordable Housing Contributions Housing Loans to Registered Providers 0 3,500,000 0 0 0 Financed by; Capital Receipts Capital Projects Reserve This scheme is progressing, with first advances expected to be made May 2015 2,484,769 90,800 Internal/External Borrowing 924,431 Parkland Improvements 100,000 0 100,000 1,879 (98,121) 0 1,100,543 372,599 (727,944) Financed by; NNDC (Capital Receipts) 100,000 3,600,000 28 Expected to slip to 2015/16 with completion Summer 2015 Appendix C Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) Comments £ Coast, Countryside and Built Heritage Gypsy and Traveller Short Stay Stopping Facilities Financed by: Grant Sheringham Beach Handrails Financed by; NNDC (Capital Projects Reserve) NNDC (Capital Receipts) Cromer Pier Structural Works - Phase 2 Financed by; NNDC (Capital Receipts) 1,409,000 40,115 0 (40,115) 37,671 2,352 0 (2,352) 1,280,688 21,994 22,424 430 67,727 11,773 648 (11,125) Works now completed. Invoices outstanding for final costs. 1,301 98,699 16,104 (82,595) Forecast slippage of £50k into 2015/16 41,306 40,194 50,233 10,039 1,409,000 40,023 5,023 35,000 1,418,631 1,418,631 Sheringham Promenade Lighting 79,500 Financed by; NNDC (Capital Receipts) Other Contributions 46,500 33,000 Cromer Pier and West Prom Refurbishment Project Financed by: 1,148,885 200,000 NNDC (Capital Receipts) 200,000 Refurbishment Works to the Seaside Shelters 153,500 Financed by: NNDC (Capital Receipts) 153,500 29 Appendix C Scheme Cromer Coast Protection Scheme 982 and SEA Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ 10,400,000 Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) Comments £ 1,670,701 3,829,299 1,704,753 (2,124,546) 1,667,657 299,358 12,460 (286,898) 78,083 43,917 13,399 (30,518) 12,228 77,772 0 (77,772) 698,382 342,618 153,898 (188,720) 0 804,000 749 (803,251) The scheme is progressing and will continue into 2015/16. Financed by: Environment Agency Grant Pathfinder Project 10,400,000 1,967,015 Financed by: DEFRA Grant Cromer to Winterton Scheme 1,967,015 122,000 Financed by: Environment Agency Grant External Contributions Coastal Erosion Assistance Financed by: Government Grant 110,000 12,000 90,000 90,000 Storm Surge Financed by; Environment Agency Grant 1,041,000 Sheringham West Prom Financed by; NNDC (Capital Receipts) RCCO Other - Local Levy Environment Agency Grant 804,000 1,041,000 Works will commence ahead of the year end therefore the budget will be slipped to 2015/16. 215,000 100,000 70,000 419,000 Mundesley - Refurbishment of Coastal Defences 2,221,000 Financed by; NNDC (Capital Receipts) Environment Agency Grant 307,000 1,914,000 0 30 70,000 0 (70,000) Appendix C Scheme Sheringham Gangway Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ 40,000 48,369 48,368 Mundesley Café - Storm Surge Works 75,000 Financed by; Insurance Claim 75,000 Mundesley Public Convenience - Storm Surge Works Financed by; Insurance Claim RCCO - Excess over Insurance Claim Cromer Pier Restaurant and Shop - Storm Surge Works Comments £ 136,737 389 0 75,000 69,712 (5,288) Works now completed 0 50,000 48,708 (1,292) Works now completed 0 200,000 157,776 (42,224) Works expected to be completed by end of March 2015 58,200 101,800 87,501 (14,299) Works completed, awaiting final invoices 88,676 161,324 138,938 (22,386) Works completed, awaiting final invoice for grey water tank 50,000 (136,348) Works progressing. There will be slippage into 2015/16 0 136,737 Financed by; NNDC (Capital Receipts) Marine Management Organisation Grant European Fisheries Fund Grant Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) 46,000 4,000 200,000 Financed by; Insurance Claim 200,000 Chalets Rebuilding - Storm Surge Works 160,000 Financed by; Insurance Claim RCCO - Excess over Insurance claim 107,000 53,000 Cromer Pier Decking - Storm Surge Works 250,000 Financed by; Insurance Claim 250,000 31 Appendix C Scheme Sheringham West Prom Café - Storm Surge Works Financed by; NNDC (Capital Receipts) Insurance Claim Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) Comments £ 0 120,000 103,874 (16,126) 0 0 221,049 221,049 0 78,000 36,214 (41,786) Works expected to be completed by March 2015 0 45,000 1,047 (43,953) Works expected to be completde by end of March 2015 21,060,406 6,851,505 6,649,952 2,839,877 (3,810,075) North Lodge Park Financed by; NNCD (Capital Receipts) 197,000 732 0 0 0 Big Society Fund Financed by: NNDC (Capital Receipts) RCCO 507,000 394,000 113,000 82,500 (30,500) Repairs and Renewals Grants - Flood Protection Works Financed by; DEFRA 120,000 28,000 92,000 0 0 Pier Roof Full Repair / Refurbishment 78,000 Financed by; NNDC (Capital Receipts) 78,000 Pier Public Conveniences 45,000 Financed by; NNDC (Capital Receipts) 45,000 Localism 197,000 482,000 25,000 32 Appendix C Scheme North Walsham Regeneration Schemes (Including Market St North Walsham) Financed by: NNDC (Capital Receipts) Victory Swim and Fitness Centre Financed by; NNCD (Capital Receipts) Play Areas Financed by; NNCD (Capital Receipts) Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ 82,045 Comments £ 17,045 65,000 0 (65,000) 0 54,370 185 (54,185) 9,191 90,809 75,338 (15,471) 0 73,630 9,402 0 30,000 31 (29,969) 0 64,000 7,915 (56,085) 420,968 490,809 175,370 (315,439) 70,000 54,370 54,370 100,000 100,000 Splash Roof Repairs 73,630 Financed by; NNCD (Capital Receipts) Other Contributions 43,630 30,000 Steelwork Protection to Victory Pool and Fakenham Gym Financed by; NNCD (Capital Receipts) Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) 30,000 Works expected to complete by (64,228) Autumn 2015. Forecast slippage expected of £60k 30,000 Cabbell Park 64,000 Financed by; NNDC (Future Capital Receipts) 64,000 1,108,045 33 Progressing. There will be slippage into 2015/16 Appendix C Scheme Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ £ 192,817 79,883 61,849 (18,034) 162,603 22,980 0 (22,980) 221,082 11,345 0 (11,345) 63,190 11,810 0 (11,810) 187,058 119,098 0 (119,098) 21,506 0 0 0 Comments Delivering the Vision Trade Waste Bins/ Waste Vehicle Financed by: NNDC (Capital Receipts) LPSA Grant 272,700 Personal Computer Replacement Fund Financed by; NNDC (Capital Receipts) NNDC (RCCO) 205,583 Waste Management & Environmental Health IT System Financed by; NNDC (Capital Receipts) WPEG Grant DEFRA Grant Asset Management Computer System Financed by; NNDC (Capital Projects Reserve) NNDC (Asset Management Reserve) 194,784 77,916 161,322 43,636 232,427 131,514 83,486 17,427 75,000 60,000 15,000 Procurement for Upgrade of Civica System 306,156 Financed by: NNDC (Capital Receipts) Other Grants (RIEP) DWP Performance Standards Fund 210,947 53,800 41,409 e-Financials Financial Management System Software Upgrade Financed by: NNDC (Capital Receipts) 33,000 33,000 34 This is forecast to be slippage into 2015/16 Appendix C Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Administrative Buildings 250,570 Financed by; NNDC (Capital Receipts) 250,570 Replacement of Planning Printer and Scanner Financed by: NNDC (Capital Receipts) 15,398 Committee Management Information System Financed by: NNDC (Capital Receipts) 12,500 Cash Receipting System Upgrade 10,000 Financed by: NNDC (Capital Receipts) 10,000 Comments £ 124,060 126,510 34,892 (91,618) 98 15,300 15,300 0 12,500 0 0 0 0 10,000 0 0 16,397 12,175 (4,222) 0 0 0 0 0 91,286 91,286 0 0 38,089 38,090 1 Forecast slippage of £70k to 2015/16 21,000 12,500 Planning Probass 4 Financed by: NNDC (Capital Receipts) 32,787 Planning System (Scanning of Old Files) Financed by: NNDC (Capital Receipts) 60,000 IT Network Switches Financed by: NNDC (Capital Receipts) 91,286 Replacement of Dell Equalogic Systems Financed by: NNDC (Capital Receipts) Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) (10,000) Will now commence April 2015 27,185 60,000 100,000 38,089 30,000 35 Appendix C Scheme Scheme Total Current Estimate Pre 31/3/14 Actual Expenditure £ £ Updated Actual Budget Variance to 2014/15 Expenditure at 2014/15 (Feb Updated Budget Period 10 2015) £ 0 90,000 0 0 37,500 47 0 60,000 53,097 0 34,000 0 1,856,996 984,914 764,198 306,735 (457,463) 28,020,910 8,368,539 9,289,813 3,812,152 (5,477,661) Telephony Procurement 90,000 Financed by: NNDC (Capital Receipts) 90,000 Web Infrastructure Upgrade Financed by: Invest to Save Reserve 37,500 New Print Solution - Multi Function Devices Financed by: Business Transformation Reserve 60,000 Website Intergration Software Financed by: Business Transformation Reserve 34,000 Comments (90,000) Pilot is currently underway. Will be some slippage to 2015/16 (37,453) Forecast to slip to 2015/16 37,500 (6,904) 60,000 (34,000) Awaiting final invoices 34,000 Capital Programme Financing Environment Agency Grant DEFRA Grant Disabled Facilities Grants Other Grants Other Contributions Asset Management Reserve Revenue Contribution to Capital (RCCO) Capital Project Reserve Invest to Save Reserve Capital Receipts Insurance Claims TOTAL FINANCING 4,770,606 339,473 466,046 166,737 49,771 3,983 157,000 508,370 37,500 2,167,203 623,124 9,289,813 36 Appendix D 2014/15 Budget - Savings and Additional Income Ref. Service 2014/15 Outline of Brief Outline of Saving/Additional Income (where Savings Saving/Additional Income applicable) /Income OD1 Org Development Performance Unit Savings Misc budgets within the service no longer requried. F1 Finance Professional Fees Accountancy Removal of base budget for one-off funding, historically used for one-off external work or interim cover, in future fund these items from one-off use of reserves as opposed to maintaining unallocated base budgets. 2014/15 P6 Update Variance (7,800) (7,800) 0 (8,000) (8,000) 0 ECD1 Economic & Community Sustainability & Development Environmental Strategy Removal of current vacant post (38,804) (38,804) 0 ECD2 Economic & Community Economic & Community Development Development Internal restructure (74,380) (74,380) 0 (169,000) (100,000) 69,000 (40,000) (40,000) 0 EH1& Env Health / Assets and Contract Savings AL2 Leisure Review and variation to the contracts within Environmental Health and Assets and Leisure EH2 Env Health Garden Waste Service Additional Income EH3 Env Health Improved recycling credits and reduced costs Materials Recycling Facility (payments to community organisations/groups) (pro rata for 14/15 - review) (40,000) (40,000) 0 AL1 Assets and Leisure CCTV Decommissioning of the CCTV service from 1 April 2014, full year saving from 2015/16, after decommissioning costs. Renting of office space (149,760) (185,760) (36,000) CC1 Economic & Community Development and Grants Assets and Leisure Various Grants - withdraw of funding for Museum service. (40,000) (40,000) 0 N/A Customer Services Provision of customer services facility to NCC (13,250) (13,250) 0 (580,994) (547,994) 33,000 Office Rental and Customer Services to external users Additional income Total 37 Agenda Item No___11_________ North Norfolk Big Society Fund Summary: This report provides an annual update on the operation of the Big Society Fund and the Enabling Fund. It also includes recommendations on the future use of the funds following the decision by Norfolk County Council to halve the allocation to the District to twenty five per cent of County Council second homes Council Tax receipt. Conclusions: The North Norfolk Big Society Fund has successfully achieved its expected outcomes following its third year of operation. The current management arrangements, administrative and decision making process are considered effective, and this has been confirmed by a recent audit report. The Fund has helped a wide variety of valuable community projects to be implemented, helping to establish and nurture the ethos of „the Big Society‟ in North Norfolk. The enabling Fund has also helped a number of significant community projects to deliver successful outcomes. There is an opportunity, however, to maximise the value of the budget committed to the Enabling Fund by aligning it to the emerging LEADER funding programme and focussing it on themes that would bring more value locally. Recommendations: Cabinet are requested to note the success of the Big Society Fund and to recommend to Council: 1. to agree to continue the Big Society Fund grant scheme at the current level of funding (£225,000) for another year and to delegate authority to the Head of Economic & Community Development, in Consultation with the portfolio holder, to make appropriate revision to the grant terms and conditions to address the matters raised in this report; 2. that £200,000 of the underspend from the budget allocated to the Enabling Fund in 2014/15 be carried forward from this year into next financial year, to be used as potential match-funding for projects relating to investment, development, regeneration, revitalisation, promotion or marketing of the District‟s seven (market and resort) towns, bidding for funds under the LEADER programme; 3. Delegate authority to Cabinet to agree the details and the „prospectus‟ for the new grant scheme (to replace the Enabling Fund) - which will be brought to Cabinet at an appropriate 38 future meeting, for approval); and 4. That applications for funding under this new grant scheme be brought to Cabinet for decision at the appropriate time. Reasons for Recommendations: To ensure Cabinet are informed about the operation of the Big Society Fund during its third year. To align financial resources to leverage additional funds to support initiatives aimed at development, investment and improvement in the District‟s towns. Cabinet Member(s) Ward(s) affected Cllr. John Lee All Contact Officer, telephone number and email: Robert Young, 01263516162, Robert,young@north-norfolk.gov.uk 1. Introduction Localism is identified as a key priority in NNDC‟s Corporate Plan 2012 – 2015. The North Norfolk Big Society Fund was established in 2012 to help build strong communities in North Norfolk. Its aim is to help communities to develop new and innovative projects which will improve their social and economic wellbeing. A comprehensive and informative review of the second year of operation of the North Norfolk Big Society Fund was presented to Cabinet in May 2014. It concluded that overall the Fund was achieving its purpose and recommended that the Fund should continue for a third year with a total fund of £450,000 equally divided between the Big Society Fund and the Enabling Fund. The purpose of this annual report is to provide an overview of how these funds have been used, to review their effectiveness and identify the opportunities for making better use of the funds in the next financial year by bringing in further investment to the area. 2. North Norfolk Big Society Fund Grant Scheme During its third year of operation the Fund has continued to be managed and administered internally (currently within the Housing Strategy and Community Support Team). The grant process includes: Publicity and promotion of the Big Society Fund Advising and supporting organisations throughout the application process Effective communication with Members at all stages of the grant process Preparing and presenting reports to the BSF Grant Panel 39 Monitoring of applications awarded funding to ensure projects are completed in accordance with Fund Terms and Conditions Managing on-going PR and media interest, ensuring that projects include the District Council in publicity and promotion, new releases, opening events etc. The continued internal management and administration of the fund has enabled the Council to: Proactively promote the Big Society Fund as an NNDC initiative Significantly increase NNDC‟s engagement with Town and Parish Councils, as well voluntary and community groups throughout the whole of the grant process from pre-application to project implementation and completion Provide officers with a greater understanding of the need for projects, the challenges encountered by applicants and offer appropriate advice and support Increase local Councillors‟ opportunities for engagement in community initiatives operating in their wards Maintain effective and regular contact with community organisations awarded a grants, ensuring their projects progress in accordance with grant Terms and Conditions Assert the Council‟s role in publicising community projects supported by the Fund – helping to raise the profile of the community organisation and the grant-funded project. This helps reinforce NNDC‟s role as a community leader and is a highly effective way of promoting the grant scheme to attract appropriate future applications. Overview of proposals submitted / approved 2014/15 The, politically balanced, Panel that considers the BSF grant applications is appointed annually by Full Council and is chaired by the Cabinet Member for Localism and the Big Society. Three Panel meetings have been held so far this financial year (in June 2014, October 2014 and December 2014); the final Panel meeting taking place in March 2015. So far this year forty six organisations have made grant applications, totalling £453,232.70 (double the grant funding of £225,000 available), with 82% being approved (amounting to grant awards totalling £147,792.17). 40 41 It is noteworthy that the vast majority of successful grant applications continue to relate to improvements to village halls or other community buildings, play equipment, sport and recreational facilities. These generally match the purpose of the fund as they provide tend to provide benefit to the wider community and are often developed by local groups of community volunteers and organisations most likely to be eligible for funding. Review of the application process and procedures The Big Society Fund was examined as part of an internal audit of Community support activities in November 2014 resulting in an “adequate assurance”. The internal audit did however give rise to one recommendation: “A detailed policy should be produced and approved that supports the monitoring of grant expenditure that allows the Council to reclaim grants in situations where the terms and conditions of the grants have been breached. If the grant is spent in breach of the terms and conditions agreed, there is a risk that the Council is unable to recover the grant already spent.” Due to robust procedures relating to the payment of grants and the close monitoring of the discharge of any grant conditions, this situation has not occurred so far, and is considered unlikely to; staff will, however, review the most appropriate means by which this eventuality can be covered either by Council policy or strengthen terms and conditions of grant awards. The Fund is widely promoted across North Norfolk, although there are some geographical disparities, with some areas underrepresented. Staff in the Community Development Team intend to contact the local members in the less well represented wards, as well as parish and town councils, in the hope 42 that they might help solicit projects in those areas or identify any need for further support in developing project ideas. The usual publicity via print media and electronic media (and via the Members‟ Bulletin) will of course continue across the whole District. A tour of BSF supported projects took place in June 2014, aimed predominantly at offering Panel Members the opportunity to gain a better understanding of the excellent projects that had been implemented as a result of their decisions. The Panel visited a number of projects across the District, met organisations that had received funding and gained a greater understanding of the difficulties that small community groups face, as well as seeing, first hand, the significant benefit that grants from the Big Society Fund are making to local communities. To celebrate the contribution that Big Society Fund projects, local businesses, adults and young people make within their community, a North Norfolk Big Society Fund Awards event took place in July 2014, attended by over 100 people. Nominations for the awards were encouraged from Town and Parish Councils as well as voluntary organisations and community groups within the following four categories: • • • • Community project of the Year Outstanding contribution by a business to the local community Outstanding contribution to a community project (Adult) Outstanding contribution to a community project (Young Person) The Panel assessed the nominations and agreed on the overall winner(s) and runners up in each category. The winners in each category received an engraved glass award with all finalists receiving a framed certificate. In addition, at this event, the Archant Newspaper Group presented champagne to key NNDC officers and the Lighthouse Inn at Walcott in recognition of the outstanding community support they provided during the tidal surge in December 2013. It is suggested that the Big Society Fund awards be held again this year, as it proved to be an excellent way of celebrating the outcomes of the grant scheme and publicising the work of the Council. Feedback from the NNDC‟s corporate peer challenge in December 2014 identified the Big Society Fund as a welcome and significant factor in community development. Many organisations report that access to grant funding appears to have reduced both locally and nationally. As an example the Norfolk Community Foundation manages thirty seven grants applicable to the North Norfolk area but currently only seven are open for applications. Therefore the BSF which offers grants of up to £15,000 is probably the most significant generic fund available within North Norfolk. The Fund is valued by communities across North Norfolk and, particularly now that it is managed and administered internally, has increased engagement with Town and Parish Councils as well as voluntary and community organisations, which demonstrates the Council‟s commitment to the Big Society. 43 3. The Enabling Fund The Enabling Fund was set up to provide support for initiatives developed in partnership with local community organisations, to help realise opportunities arising from the provisions of the Localism Act and to respond to local needs (or for community projects seeking a funding contribution above £15,000 in value, which would otherwise meet the provisions of the Big Society Fund grant scheme). The creation of the Fund provided a flexible way in which the Council could help local communities to develop projects that would contribute towards the achievement of the wider priorities of the Council. This meant in practice that projects could benefit from bespoke advice and support in the very early stages of their development, ensuring that proposals were suitably equipped and fit for purpose to increase their opportunity of success; not only of funding from the Enabling Fund but also from other sources (e.g. bids being submitted to a range of external funders). It was agreed by Cabinet that, together with the Big Society Fund, the Enabling Fund would increase the value of the investment and more effectively deliver the desired outcomes for the Council under the Big Society funding ethos. The following table shows the projects that have been supported by the Enabling fund thus far. Project Development of business plan to help the on-going financial sustainability of The Atrium, North Walsham Conversion of Field Study Centre to 11 affordable dwellings Undertake a feasibility study for a potential new business/commun ity Hub in Melton Constable Lead Status Project Organisatio Value n North Complete £15,000 Norfolk Atrium Ltd Homes for Wells Melton Constable PC e. 10 units Complet All units due to complet e by 31 Mar 2015 Final stage to complete Feb 2015 44 Amount approved Spent to date £15,000 £15,000 £1,100,000 £150,000 £150,000 £24,000 £20,000 £15,000 Achieving Confidence Training (ACT) Holt Youth Project Expected to be complete 31/03/15 TOTAL £67,000 £20,000 £1,226,000 £205,000 £10,000 £190,000 The outcome of each of these projects is summarised below. Atrium Business Plan: The Trust began implementing the new business plan in September 2014 and at this time payment of the final part of the Enabling Fund was made. The plan has enabled the organisation to be „smarter‟ in its objectives and identify sound benchmarks against which to measure its performance. The Atrium Board became more aware of the limitations of its modus operandi and, as a result of this work, changed the name of the Charity to Arts North Norfolk Ltd. and moved the main office to the Market Place in North Walsham, where it is better able to market itself (whilst incidentally occupying a vacant town centre unit). The expected outcomes from the Business Plan include an increase the levels of engagement of new audiences in the arts, especially young people, while looking to increase the volume and value of both cultural and commercial activities for the town and North Norfolk generally. It is expected that levels of volunteering in the arts and education will increase and that collaborative opportunities between arts and cultural sector organisations will increase and add value across the breadth and depth of the cultural sector activities locally. The Charity‟s move to the town centre is expected to increase ticket sales for the Atrium (as the main arts venue in the area) as well as other community based venues in the wider locality. The current arrangements from both the High School (current owners of the Atrium) and the Arts North Norfolk Charity perspectives mean that there is a clear focus on what the building (as a physical entity) can deliver for respective audiences, whether school or community based and the clearer demarcation of facilities and events management for the venue will be of benefit. Melton Constable Goods Shed Community Venue study: The study was commissioned by Melton Constable Parish Council to explore a range of options for a future Community venue (and possible business/ enterprise centre) in the village. Final stage payment has yet to be made on the basis that the study document has not been received by NNDC. It is expected that the study will have been completed by the end of February 2015, following the final presentation of the study by the consultants. The anticipated future outcomes from this feasibility study and further development of the project will support the local community in developing their aspirations for a viable community base in the village, that supports activities across all age groups and delivers social and economic benefits for the local area. The project will seek to support the development of micro-enterprise opportunities that will generate employment through the re-use of redundant buildings and ensure long term sustainability through the development of a combined community venue and business hub. The opportunities for successful delivery of the capital project have been enhanced by the consultation and business planning that has gone into the feasibility study. Recent meetings with both the Big Lottery Fund (Reaching Communities) and 45 the Rural Development Programme England (Wensum and Coast LEADER) have been very positive. A 12 month purchase option has been accepted for the Goods Shed site and buildings from its current owner, which provides a window of opportunity for the community to secure the funds for the development and implementation phases of this project. Wells Field Study Centre affordable housing development. The main contract to convert the Wells Field Study Centre into ten residential units has been completed on 31 January 2015 and the units are expected to be let in February 2015. The social housing development is expected to see 25 local people rehoused in 2015. This will increase the levels of affordable housing in a market were local families are continuing to find it difficult to find property within their means and therefore the development will enable families with children to stay in the town and use the local schools, businesses and ultimately sustain Wells as a key service centre. Local essential services such as the lifeboat and fire service will continue to have workers, both paid and voluntary and the community as a whole will be helped to be sustainable. Holt Youth Project (HYP) – Achieving Confidence Training (ACT) project. The HYP manager has returned project reports on progress in order to provide the detail on activities, spend and outputs that are being generated by the yea rlong project and it is expected that final payments will be made over the February period. The HYP Charity over the last six months has formed a working relationship and strategic management arrangement with the Ormiston Families (Charity) Trust who will deliver future financial stability for the Holt Project (future sustainability for the Charity was an outcome that had been sought by supporting the project through the North Norfolk Enabling Fund). The substantive outcomes that are being delivered through the project are focussed on moving young people through accredited qualifications, helping them overcome their emotional problems, moving them into situations where they are more valued by society, improving their potential employability, promoting good citizenship, and being good tenants. The project is continuing to see a high level of referrals from local agencies and ACT therefore has developed as a key community support programme for families and young people throughout the North Norfolk area. Opportunities presented by the Wensum and Coast and the Broads Local Development Strategies 2014-20 (LEADER programme) The Rural Development Programme for England (RDPE) 2014-20 is part funded through the European Agricultural Fund for Rural Development (EAFRD) and part funded by DEFRA. The Programme within Norfolk will be managed by Norfolk County Council and funds over the next 5 years will be decided locally by Local Action Groups (LAGs). There are 5 active Local Action Groups in Norfolk of which two funded LAG areas are within North Norfolk District Council area; these are the Wensum and Coast LAG and the Broads LAG. The LAGs will be made up of representatives from the private sector (50% +) as well as public, community and voluntary organisations. North Norfolk District Council is now expected to have one seat on each of the two North Norfolk LAG groups. The LAGs will make decisions on how the funding is directed into local projects that can meet the social and economic aims of the Programme and can generate sufficient matched funding in order to reach the available percentage of funds required under the Programme guidelines. Generally, the strategic focus for 46 projects will be on those actions and activities that can support the development of sustainable rural communities and economies. The strategic aims and objectives for each area are listed in the Local Development Strategies (LDS) that have now been approved by DEFRA for delivery over the next Programme period. Match funding from the Programme is normally between 25-75%, depending on the status of the applicant (lower for business groups and higher for community organisations) as laid down by European Programme regulations. The Public sector can support projects through providing funding support to local organisations but are not permitted to lead on projects. The priorities as listed in the Strategies are as follows: Priorities for the Broads Local Action Group (extract from the Broads LDS) Advancing sustainable tourism to appreciate and protect our greatest natural asset The Broads: an inspirational destination Sustainable enjoyment of the great outdoors Experiential tourism benefiting from arts and culture Increase out of season activity and improve employment prospects Promoting competitive agriculture and high quality local produce Supporting Young People to enter food and farming Foster the uptake of Agricultural Technology Adding value to local products Protecting water as a resource ` Farm Diversification Generate income from woodland management Engendering growth from new and existing small businesses Build resilience into business community Supporting small and micro businesses creation and growth Fostering Sustainable Animated Communities Widening aspirations of young people Reducing isolation through improved access to services The priorities for the Wensum & Coast Local Action Group (Extract from the Wensum and Coast LDS) Improving Community and Business Services Encouraging Small and Micro Enterprises IT and Communications - Connectivity Farm Diversification Increasing and adding value to food and drink production and processing Promoting and enhancing the high-quality environment for tourism Forestry Water Management Raising skills and aspirations through localised training and support The (previous) Norfolk Coast and Broads 2007-13 LEADER Programme The most recent LEADER Programme (delivered between 2007-13) covered both the Norfolk Coast and the Broads areas. The Programme was restricted to a smaller part of the District than the new LEADER programme (excluding, for example, Fakenham, Sheringham, Holt and Cromer ) – all the District‟s towns are within the current LEADER programme area. 47 The last LEADER programme provided project funding in the North Norfolk and Broads areas of £2.5m (£1.4m directly into North Norfolk District Council area) which generated a total investment of £6m and supported 57 projects in the whole of the Norfolk Coast and Broads. Supported projects that delivered activities in the North Norfolk area (as examples of the breadth and depth of the funding activity from 2007-13), included: the Sackhouse development in Wells, (Wells Maltings Trust developed a range of 7 business units from the conversion of the Sackhouse building); In North Walsham a project to convert part of the former General Trailers site into Davenports Magic Kingdom was funded in 2013; North Norfolk Food and Drink Festival; Out of Season Marketing for North Norfolk; the Cranmer Conference Centre; Norfolk Brewhouse ltd in Hindringham (this funding support was the largest investment in a scheme for a new business), and in Stalham, a local food and produce outlet was funded under the Truly Local Brand. The funding priorities for the current programmes (as noted above) can offer a wide range of economic opportunities for the local area, and previous experience has demonstrated that the fund can act as a key driver for local investment, incentivising business investment, development and support activities as well as jobs, marketing and promotional events and campaigns for the North Norfolk area. Funding opportunities under LEADER 2014-20 The current allocation for the two current LEADER areas (Wensum and Coast and the Norfolk Broads) will likely be around £2.1m and £1.7m respectively. (Currently there is uncertainty around whether this will reduce to £1.8m and £1.5m pending on the outcome of discussions nationally, with 8 prospective LEADER areas around the UK having had their bids for LEADER 2014-20 Programme funds rejected by the Government – which may successfully appeal). The average total funding that this will be expected to generate across the two programmes will be around £7m in total successful project costs. North Norfolk Enabling Fund and LEADER match funding Given that the available funding from LEADER for local projects needs to be matched (on average, 50% programme-wide) by funding from other sources, many organisations will be seeking sources of match-funding locally. Access to finance from other public sources remains both extremely competitive and very limited (both locally and also with funding opportunities from more regional and national focused programmes) and this will undoubtedly lead certain organisations (particularly third sector) to seek alternative funding means, including public sector funds if they are available. The levels of funding available will impact on the degree of confidence in the Programme and its ability to deliver the expected outputs and outcomes for the North Norfolk economy. Whilst supporting projects directly (in isolation), for example through the operation of the Enabling Fund, NNDC has been able to nurture, develop and implement beneficial projects that might otherwise not have happened. Here is an opportunity to leverage in much higher levels of funding (via the LEADER programme). Making funds available to organisations submitting bids for 48 LEADER funds will leverage up to 75% of funding for projects that help support sustainable rural communities and economies. This aligns with the priorities set out in our Corporate Plan and presents an opportunity to gain maximum value for the funding we have available. The enabling Fund, as it has been operating, had no effective operational guidelines, and no requirement for match funding; although in practice two of the most significant projects (in terms of financial value) that the Council Supported through the Fund (Homes for Wells and Holt Youth Project) were able to lever in much larger funds from a wide variety of other sources (i.e. it enabled some quite ambitious projects to be implemented, that might otherwise not have been able to source the final match for the committed sums). This gives rise to the suggestion of ring-fencing the sums that were previously available through the Enabling Fund enabling, for potential LEADER funded projects. This would both provide the opportunity for local organisations to access sufficient funds to make more ambitious bids to the LAGs for LEADER funding; and (if successful) draw down much more investment into the local economy than would have otherwise been secured (by the Enabling Fund alone). It is suggested therefore that £200,000 of funds, unspent from this year‟s Enabling Fund be made available for match funding for LEADER project bids, subject to suitable projects coming forward. The criteria for funding support are set by the (high level) Rural Development Strategy for each LAG; although in order to maximise the value of the investment arising from successful LEADER funding applications it is suggested that projects should relate to one or more of the (seven) towns in North Norfolk District and that the organisations intending to deliver the projects should be third sector/ civil society/ not-for-profit and that the outcomes must match the objectives set out in the Council‟s Corporate Plan. In summary, therefore, it is recommended that: 4. The underspend of the Enabling Fund monies be carried forward from this year into next financial year to be used as potential match-funding for LEADER projects relating to investment, development, regeneration, revitalisation, promotion or marketing of the District‟s seven (market and resort) towns; The details of the new grant scheme and the funding „prospectus‟ relating to this be brought to cabinet at an appropriate future meeting, for approval and Applications for funding under this scheme be brought to Cabinet for decision at the appropriate time. Financial Implications and Risks Funding to implement the recommendations set out in this report is already accounted for in the Budget. 5. Sustainability The provision set out in this report take account of sustainability and are aimed around supporting the overall sustainability of local communities. 6. Equality and Diversity 49 The consideration of suggested approaches will provide an opportunity to reduce inequality. 7. Section 17 Crime and Disorder considerations There are no crime and disorder implications 50 Agenda Item No____12________ Homelessness Strategy 2014-2019 Summary: Options considered: The Homeless Act 2002 requires all Local Authorities to undertake a review of homelessness in their area and publish a Homelessness Strategy based on its findings every 5 years. 1. Do nothing. This option was discounted as the Act requires a review is carried out and published every 5 years 2. Review the homelessness within the area. This option was adopted as it ensures the Council carries out its duties as per the Homeless Act 2002. Conclusions: A review of homelessness has been undertaken and the key findings from the review of the current services have identified 5 Aims to carry forward to improve and enhance the service. Recommendations: That Cabinet adopts the Homelessness Strategy 2014-2019 Reasons for Recommendations: To ensure that the Councils Homelessness Strategy is reviewed and published as determined by the Homeless Act 2002. LIST OF BACKGROUND PAPERS AS REQUIRED BY LAW (Papers relied on to write the report, which do not contain exempt information and which are not published elsewhere) Homeless Act 2002 & The Homelessness Code of Guidance Localism Act 2011 Making Every contact Count 2012 Cabinet Member(s) Cllr Rhodri Oliver Ward(s) affected - All Contact Officer, telephone number and email: Lisa Grice – 01263 516164 – lisa.grice@north-norfolk.gov.uk 1. Introduction 1.1 The Homeless Act 2002 requires all Local Authorities to undertake a review of homelessness in their area and publish a Homelessness Strategy based upon its findings of the review every 5 years. North Norfolk District Council has undertaken reviews in 2003 & 2008. 51 1.2 The strategy covers homeless and homelessness prevention and seeks to deliver an enhanced housing options service, responds and relates to the Acts of Parliament and statutory guidance’s that set out the Governments intentions for protecting homeless people and preventing homelessness. 1.3 The Strategy must include plans for: Prevention of homelessness; Ensuring there is sufficient accommodation available for people who are, or who may become, homeless; Ensuring there is satisfactory support for people who are, or who may become homeless or who need support t prevent them from becoming homeless again. 1.4 The Strategy must cover All homelessness people, including those who would not be considered to be in priority need for accommodation; All people at risk of becoming homeless, whether within 28 days or a longer period; People who might have become homeless intentionally; Homeless people in the area who might not have a local connection. 2. Key Findings 2.1 With continuing demands and challenges and following recent changes to the Welfare Reform and the Localism Act the Council have worked extremely hard to ensure that the customer have been the main focus whilst striving to improve the service and implement the aspirations and aims from the previous strategy. 2.2 Homelessness within North Norfolk is now relatively low with 90 households being accepted in 2013/2014, 72 households being accepted to date in 2014/2015 compared to 201 in 2003/2004. Evidence shows the reason for this number decreasing is due to the amount of work the team are putting into prevention of homeless and early advice being offered to customers. 2.3 The Main reason for homelessness has remained consistent with the loss of private rented accommodation being the main reason for homelessness followed by family/friends being unable to accommodate. 2.4 Age profile of homelessness clients has remained consistent with clients in the 25-44 age group as being the main group for the authority accepting a duty to rehouse a household with the 60 plus age group being negligible 2.5 Priority need for homelessness has remained consistent in that households with dependent children or are pregnant followed by those that have a mental health issue are the main reason for the authority accepting a duty to rehouse a household 52 3. Successes 3.1 Within the previous strategy there were a number of success against the aims that were detailed. 3.2 Aim 1 – ‘To Deliver customer focused service to standards influenced by the customer’ 3.3 Aim 2 – ‘To increase the accessibility of the Housing Service ensuring equity of access for all’ 3.4 Personal service offered to all customers via the telephone when joining YCYH to ensure that each customer receives individual housing options advice and to identify potential homeless clients Within the Allocation Scheme Launched Oct 2013 the Council has ensured that members and former members of the Armed Forces and their families are not penalised by any requirement to have a local connection, the Council will therefore give any such applicant who does not have a local connection an automatic local connection. The Government also requires that such applicants are given additional preference for consideration for an allocation of affordable housing, the Council considers that backdating the relevant date for applicants who meet this criteria by 3 months will meet this requirement Aim 3 – ‘To increase the range of housing options available and to provide a service that enables customers to make informed choices about their housing options and empowers customers to pursue their chosen housing option’ 3.5 2009 Integrated ICT system which incorporated Your Choice Your Home (YCYH) and Housing Options data base Changes to main reception, to remove barriers 2009 Launch of ‘What & Where’ 2013 Targeted Housing Options launched 2013 Main council reception updated to mirror changes made in 2009 2012/2013 NNDC provided 18 new affordable homes across the district 2013/2014 NNDC provided 152 new affordable homes across the district 2009 Launch of ‘What & Where’ Aim 4 – ‘To reduce the incidence of homelessness through effective homelessness prevention services’ The Council offer detailed housing options advise to all customers that approach the service The Council work effectively with key agencies across Norfolk All clients in supported housing are offered move on interviews The Council has a close working relationship with the Housing Benefits team to ensure that clients receive the best advise The Council are involved with the decision making process for discretionary housing benefit 53 3.6 Aim 5 – ‘To reduce the use of temporary accommodation for households accepted as homeless and where temporary accommodation has to be used to ensure it is a reasonable standard and in a location which enables the households to maintain stability’. The government set a target for all local authorities to reduce its temporary accommodation portfolio and over the last 6 years the council have successfully achieved this: 4. 2008/2009 44 units of accommodation 2013/2014 5 units of accommodation Aspirations Following completion of the review of homelessness within the district we have identified that there have been significant number of achievements. However, to ensure the service continues to provide an excellent level of service 5 key aims have been identified Aim 1 – Work with registered providers and Private Landlords Aim 2 – Improve Housing Advice/Options/Solutions Aim 3 – Not to place any families in Bed & Breakfast accommodation unless in an emergency and for no longer than 6 weeks and provide suitable temporary accommodation Aim 4 – Aspiration to deliver the challenge set to deliver ‘A Gold Standard Service’ Aim 5 – Deliver Customer Focused Service Standards 5 Consultation 5.1 The principles of the Homelessness Strategy were considered by the Overview and Scrutiny Committee and discussed with partners at the Your Choice Your Home Partnership Board. Wider consultation has been carried out with key stakeholders, the document was available on the council’s website the use of social media was used to highlight that the document was out to consultation. 5.2 Two responses were received to the consultation, see attached which shows the comments made and whether any changes were required to the Homeless Strategy. 6 Conclusion The Homeless Act 2002 requires all Local Authorities to undertake a review of homelessness in their area and publish a Homelessness Strategy based on its findings every 5 years. The proposed Homelessness Strategy 2014-2019 has been subject to wide consultation and now requires adoption by the Council. Once adopted the new Strategy will form the basis of delivering the aspirations that have been highlighted within the strategy. It will also ensure that the service the 54 customer receives is both informative and relevant to their individual circumstances. 7 Implications and Risks Once the Homeless Strategy has been adopted by full Council, the implementation of the strategy will commence. 8 Financial Implications and Risks There are no related costs to the implementation of the Homelessness Strategy 9 Sustainability There are no specific sustainability issues related to the Homelessness Strategy 10 Equality and Diversity An equality impact assessment has been carried out within the Allocation Scheme 11 Section 17 Crime and Disorder considerations There are no specific Section 17 Crime and Disorder Considerations related to the Homelessness Strategy. The Strategy does link with the Allocations Scheme which does allow us to state that where an applicant has been guilty of behaviour serious enough to make them unsuitable to be a tenant we can disqualify them so they are unable to join the housing register until such a time as it can be shown that they would be suitable to be a tenant. 55 Appendix F North Norfolk District Council Homelessness Strategy 2014-2019 Publication date Version 3 Policy Version 0.02 Page 1 of 18 56 Feb 2015 Appendix F Foreword XX Signed [if required] Sheila Oxtoby Tom FitzPatrick Chief Executive Leader of the Council North Norfolk District Council North Norfolk District Council Policy Version 0.02 Page 2 of 18 57 Feb 2015 Appendix F Contents The Homelessness Strategy 2014/2019 1. Introduction Page. 4 2. National Drivers Page. 5 3. Local Policies Page. 7 4. Key findings from review of homelessness services Page. 9 5. Aspirations for taking the service forward Page. 15 6. Monitoring and Review Policy Version 0.02 Page 3 of 18 58 Page. 18 Feb 2015 Appendix F Introduction 1. Introduction The Homeless Act 2002 requires all Local Authorities to undertake a review of homelessness in their area and publish a Homelessness Strategy based upon the findings of the review every 5 years. North Norfolk District Council has undertaken reviews in 2003 & 2008. Both the review and the development of the strategy were undertaken in consultation with key partners and stakeholders operating in the district. The strategy covers homeless and homelessness prevention and seeks to deliver an enhanced housing options service, responds and relates to the Acts of Parliament and statutory guidance that set out the Government’s intentions for protecting homeless people and preventing homelessness. The Strategy must include plans for: The prevention of homelessness; Ensuring there is sufficient accommodation available for people who are, or who may become, homeless; Ensuring there is satisfactory support for people who are, or who may become, homeless or who need support to prevent them from becoming homeless again. The Strategy must cover: All homeless people, including those who would not be considered to be in priority need for accommodation; All people at risk of becoming homeless, whether within 28 days or a longer period; People who might have become homeless intentionally; Homeless people in the area who might not have a local connection. Policy Version 0.02 Page 4 of 18 59 Feb 2015 Appendix F As in the previous version of the strategy this strategy will consider homelessness prevention in its widest sense and will continue to deliver an enhanced Housing Options Service in line with the latest guidance issued and will continue to work on its own or in partnership with a range of other agencies including other statutory agencies including Norfolk Children’s Services, Adult Social Services, Supporting People, housing providers (including registered providers, support housing providers and private landlords) and voluntary and community sector organisations. The Strategy identifies a number of issues that are likely to impact on homelessness and the delivery of housing options services being welfare reform, availability of mortgage finance, coastal erosion and flooding. The recent review of homelessness services in the district identified that there have been a significant number of achievements since the previous Homelessness Strategy was launched. However, continuing demands and challenges, recent changes in the Welfare Reform and Localism Act and re-organisations within our own service has resulted in some actions no longer being relevant or impossible to deliver. As an organisation we want to build on the good work and successes already achieved and look towards building a stronger more customer focused service which will build on the aspirations of the previous strategy and take on the government’s ten challenges to deliver a gold standard service. During the next five years we plan to strengthen our corporate commitment to prevent homelessness, work with our partners and look to deliver the corporate priority that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live or work.’ National Drivers 2. National Drivers Since the previous strategy was published there have been a number of fundamental changes to housing policy and the overhaul of the Welfare system. Below are a number of key polices that have a direct impact on how the local authority delivers its services in the lifetime of this new strategy. The Homeless Code of Guidance explains how the Act should be implemented. In practice it is a guide that tells the Council how to review the effectiveness of its homelessness provisions and produce a new strategy every five years. It states the requirements that all organisations, within all sectors, whose work can help to prevent homelessness and/or meet the needs of homeless people in their district, must be involved in the development of the strategy. Making Every Contact Count 2012 is the government’s most recent report on preventing homelessness. It expresses how the government expects all local services to work together to make every contact with a homeless person count and to target funding and resources on early intervention initiatives for groups most at risk of homelessness. The report brings together government commitments to: • Tackle troubled childhoods and adolescence • Improve health Policy Version 0.02 Page 5 of 18 60 Feb 2015 Appendix F • Reduce involvement in crime • Improve skill; employment; and financial advice • Pioneer social funding for homelessness However, it is recognized within the report that these cannot be tackled alone. Therefore government has set ten local challenges that if adopted should lead to local homelessness teams delivering a gold standard service. These challenges are: Adopt a corporate commitment to prevent homelessness which has buy-in across all local authority services Actively work in partnership with voluntary sector and other local partners to address support, education, employment and training needs Offer a Housing Options prevention service, including written advice to all clients Adopt a ‘No Second Night Out’ model or an effective local alternative Have housing pathways agreed or developed with key partner and client group that includes appropriate accommodation and support Develop a suitable private rented sector offer for all client groups, including advice and support to both clients and landlords Actively engage in preventing mortgage repossessions including through the Mortgage Rescue Scheme Have a homelessness strategy which sets out a proactive approach to preventing homelessness and is reviewed annually so that it is responsive to emerging needs Not place any young person aged 16 or 17 in Bed & Breakfast accommodation Not place any families in Bed & Breakfast accommodation unless in an emergency and then for no longer than 6 weeks The Localism Act 2011 includes measures for ensuring that social housing is made available to people with greatest housing need by enabling flexible tenancies for social housing, changes to securing accommodation for homeless people in that local authorities are able to discharge the homelessness duty in the private rented sector in accordance with the Homelessness (Suitability of Accommodation) (England) Order 2012, Greater freedom for local authorities to set their own policies about who should qualify to go on the waiting list for social housing in their area. It meant that local authorities had to consider increasing mobility within the social housing sector by introducing these new flexibilities within their local context and formulate a Tenancy Strategy as a framework for registered providers of social housing in the area. Policy Version 0.02 Page 6 of 18 61 Feb 2015 Appendix F Changes to the Local Housing Allowance Arrangements Local Housing Allowance (LHA) rates capped and set at the 30th percentile of local rents (April 2011) Increased non-dependent deductions (April 2011) £15 weekly excess removed where the tenant’s rent is less than their Local Housing Allowance (April 2011) Increasing the shared accommodation room rate age threshold to 35 from 25 (January 2012) Welfare Reform Act 2012 Social sector size criteria for working age tenants (April 2013) – those considered to have a ‘spare’ bedroom will face a reduction in housing benefit Benefit cap for working age people (from April 2013) – a cap on the total amount of benefit that working age people receive so it does not exceed the average wage for working families Personal Independence Payment (from April 2013) – replacing Disability Living Allowance based on how a person’s condition affects them, not the condition they have Universal Credit (from October 2013) – bringing together a range of working age benefits into a single payment, including housing support Direct Payments in the Social Sector (from October 2013) – housing costs within Universal Credit will be paid directly to individuals in the social sector, rather than the current system of payments direct to landlords Localising Council Tax Support (April 2013) – replacing Council Tax Benefit, councils are required to design and adopt a scheme based on a national framework that protects vulnerable pensioners Local Polices 3. Local Polices This homelessness strategy supports and works alongside the following North Norfolk District Council strategies and policies: Housing Strategy North Norfolk District Council’s Housing Strategy 2012-2015, sets out a range of interventions and actions which the Council will undertake to help achieve its ambition that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live or work’. Policy Version 0.02 Page 7 of 18 62 Feb 2015 Appendix F The Housing Strategy 2012-15 consists of three documents: Housing and Infrastructure identifies what actions the Council will take to provide more housing in North Norfolk across a range of tenure types and ensure the required infrastructure is delivered alongside new homes. Making the best use of the existing housing stock - seeking to reduce the number of empty homes, review how affordable housing is allocated and ensure homes in North Norfolk are in good condition. Supporting vulnerable people to live independently within the community ensuring households can access support to enable them to live independently and that there are opportunities to ensure households have support to access learning and employment opportunities and that a range of specialist housing is provided as required. Tenancy Strategy The Council would like to achieve the following objectives through its Tenancy Strategy: To maintain stable and sustainable communities especially in more rural parts of the district where local community infrastructure such as schools and shops are supported by balanced populations including newly forming households and young families To make better use of the existing social housing stock through enabling a reduction in under-occupation To ensure that specialist accommodation can be made available to households most in need. Empty Homes Policy The Council has set itself an ambition that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford, in a community where they want to live or work’. This requires that the existing housing stock in North Norfolk is used efficiently and effectively and that the number of properties which are empty is minimised to increase the supply of housing to meet housing need and housing demand. Properties become empty for a number of reasons and most are reoccupied within a short period of time. However, across North Norfolk in October 2013 there were 556 properties which had been empty for a period of at least 6 months or more. The Empty Homes Policy focuses on bringing long term empty properties back into use that otherwise would remain empty. These empty homes are the focus of the Empty Homes Policy as many will be empty for longer than they need to be or will not be brought back into use without the provision of advice, support or enforcement action. The authority has set a target to reduce the number of empty homes by 200 between April 2012 and March 2015 and this policy sets out the approach the Council’s will adopt in order to meet this target Policy Version 0.02 Page 8 of 18 63 Feb 2015 Appendix F As you will see from the chart below the council are already on target to reduce the number of empty homes by March 2015 Housing Allocation Scheme The Allocation scheme has been developed in accordance with the Housing Act 1996 Part VI as amended by the Localism Act 2011. The scheme has been developed to utilize the flexibilities afforded by the Localism Act 2011 to achieve the Council’s ambition that ‘everyone in North Norfolk should have the opportunity to buy or rent a decent home at a price they can afford in a community where they want to live or work’. The scheme has also been developed in line with the Councils Housing Strategy objectives to make best use of the existing housing stock and support vulnerable residents to live independently in the community. The Scheme consists of three registers being: Housing Register – will include those applicants in the very highest levels of housing need, including homeless full duty clients Housing Options Register – will include those in lower levels of housing need Transfer Register – will include all tenants in social or affordable rented properties within the district of North Norfolk. Key Findings 4. Key findings from the review of homelessness services With continuing demands and challenges and following recent changes to the Welfare Reform and the Localism Act the council has worked extremely hard to Policy Version 0.02 Page 9 of 18 64 Feb 2015 Appendix F ensure that the customer has been the main focus whilst striving to improve the service and implement the aspirations and aims from the previous strategy. Homelessness within North Norfolk is now relatively low with 90 households being accepted in 2013/14, 72 households being accepted to date in 2014/2015 compared to 201 in 2003/2004. Evidence shows the reason for this number decreasing is due to the amount of work the council are putting into the prevention of homelessness and early advice being offered to individuals that approach the service. You will see from the charts below that the number of households approaching the service is steadily increasing. Households Approaching the Service for Advice Homeless Applications Number of homeless applications taken compared with decision reached and full duty accepted * Full Duty – means where the authority has accepted a duty to rehouse under Part VII of the 1996 Housing Act (as amended) The main reason for homelessness has remained consistent with the loss of private rented accommodation being the main reason for homelessness followed by family/friends being unable to accommodate. This supports the recent news article in June 2014 which reported ‘The number of people made homeless when a private tenancy ends has trebled in the past five years. It is now the single biggest cause of homelessness in England and most have been thrown out by private landlords. According to government figures, the end of a tenancy has been the most common cause of homelessness every quarter for the last two years. In the final quarter of Policy Version 0.02 Page 10 of 18 65 Feb 2015 Appendix F 2009, 1,060 households in England became homeless after their private tenancies were ended, while the latest figure for the first quarter of 2014 is 3,330’. Main Reason for Approach Most clients being accepted as homeless are in the 25-44 age group with the 60 plus age group being negligible. This could be considered as unusual given the high proportion of elderly people in the district. However, the majority of such households are owner occupiers with no mortgage commitment which is reflective of the local census carried out in 2011. Age Profile Priority need for homelessness has remained consistent in that households with dependent children or are pregnant followed by those that have a mental health Policy Version 0.02 Page 11 of 18 66 Feb 2015 Appendix F issue are the main reason for the authority accepting a duty to rehouse a household. Priority Need for Homelessness 80 70 60 50 40 30 20 10 0 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 Households with dep children Pregnant no other children Vulnerable - old age Vulnerable - physical disability Vulnerable - mental health illness Vulnerable - young person (now Priority Need) Domestic Violence Other Households h'less in emergency When the previous strategy was adopted coastal erosion and flooding were not seen as something that was a major issue for consideration. However, in December 2013 North Norfolk was impacted by a tidal surge which affected a number of locations across the North Norfolk coast, in particular Walcott and Bacton – in total over 100+ households were impacted in some way. The service worked very closely with residents and other agencies to ensure that accommodation was provided to those in need and they were supported until such time as insurance companies took over. The council was also instrumental in the delivery of the Norfolk and Lowestoft Flood Recovery Fund. Policy Version 0.02 Page 12 of 18 67 Feb 2015 Appendix F Successes ‘Aim 1 – To deliver customer focused service to standards influenced by the customer’ The aim was to deliver an excellent customer focused service, to achieve this aspiration as a service the following has been achieved: 2009 – Integrated ICT system which housed ‘Your Choice Your Home’ choice based lettings and Housing Options data base 2009 – Changes were made to the Housing Reception, moved away from counter style barriers to more relaxed and welcoming open desk environment. 2009 – Launch of ‘What and Where’ interactive map showing customers stock profile and lets within parishes to enable customers to make informed choices when bidding 2013 – Targeted Housing Options launched, providing customers with focused support and options when logging into Your Choice Your Home. 2013 – Main council reception was updated and the changes made to the housing reception were duplicated across the whole reception area. ‘Aim 2 – To increase the accessibility of the Housing Service ensuring equity of access for all’ North Norfolk is a rural authority and there is a lack of public transport between main towns and villages, with the increasing cost of fuel the Housing Team have had to ensure that the service is still accessible by all; the decision was made to focus its resources by offering a personal service via the telephone. Each household that joins ‘Your Choice Your Home’ receives a personal phone call, officers are at this initial stage able to offer the household individual housing options advice and are able to identify potential homeless clients and start to work with them at an earlier to stage with the main focus being on prevention of homelessness. Within the Allocation Scheme Launched Oct 2013 the Council has ensured that members and former members of the Armed Forces and their families are not penalised by any requirement to have a local connection, the Council will therefore give any such applicant who does not have a local connection an automatic local connection. The Government also requires that such applicants are given additional preference for consideration for an allocation of affordable housing; the Council considers that backdating the relevant date for applicants who meet this criteria by 3 months will meet this requirement ‘Aim 3 – To increase the range of housing options available and to provide a service that enables customers to make informed choices about their housing options and empowers customers to pursue their chosen housing option’ The previous strategy identified the challenges that households would face in finding affordable housing within the district. Policy Version 0.02 Page 13 of 18 68 Feb 2015 Appendix F Working with five housing associations; Victory Housing Trust, Broadland Housing Association, Orbit East, Hastoe and Saffron Housing Trust, NNDC provided 152 new affordable homes across the district during 2013/2014. This is the highest ever number of affordable dwellings delivered in the district in a single year and the first time that the number of new affordable homes completed by housing associations has exceeded 150 homes. The completion of 152 affordable homes places North Norfolk at the top of the table for affordable home completions in Norfolk for 2013/14. 2009 – Launch of ‘What and Where’ interactive map showing customers the stock profile and lets within parishes to enable customers to make informed choices when bidding. A recent news article has highlighted the current need for more affordable housing schemes across Norfolk. The highest average district house price in Norfolk is North Norfolk at £204,267 followed by South Norfolk at £204,096. While North Norfolk is the highest, the average house price in the rest of rural Norfolk is between 9.85 and 11.4 times the average annual income. ‘Aim 4 – To reduce the incidence of homelessness through effective homelessness prevention services’ As detailed in ‘Aim 2’ the Council works hard to provide an excellent and informative service to the customer. Key to this delivery is providing the customer with effective housing options and paramount to this is the prevention of homelessness. To assist the council with this delivery we have key tools available. These consist of a prevention fund, mainly used to secure rent in advance and deposits with private landlords. We are also able to use these monies in other ways. For example we could use the money to clear small rent arrears the main focus being to prevent a household becoming homeless. The team will also work with landlords where a more vulnerable client has been identified to ensure that the best outcome is reached for both the household and the landlord. As a service we also work with key agencies being; registered providers, Adult & Children’s services, and support agencies being Stonham Homestay, Together, CAB, Shelter and in house services. We offer ‘move-on’ interviews and housing surgeries at supported housing schemes. These surgeries/interviews explain to residents how ‘Your Choice Your Home’ works how it is important to work with the support providers, the types of properties to be looking for and the chances of securing housing both with a registered provider or private rented landlord. These are delivered with the local supported housing hostels within the area being Leeway, Benjamin Foundation, Flagship Housing, Genesis and Argyle House The service works closely with the housing benefits team. The two teams make joint decisions with regard to applications made to the discretionary housing benefit fund, by housing being involved in the decision the team are able to ensure that a focus on preventing someone from becoming homeless is considered. The monies can also be used to secure damage deposits for housing benefit claimants on low incomes to secure private rented accommodation when facing homelessness. Policy Version 0.02 Page 14 of 18 69 Feb 2015 Appendix F ‘Aim 5 – to reduce the use of temporary accommodation for households accepted as homeless and where temporary accommodation has to be used to ensure that it is a reasonable standard and in a location which enables the household to maintain stability’ The government set a target for all local authorities to reduce its temporary accommodation portfolio and over the last 6 years we have successfully achieved this by reducing the council’s portfolio of temporary accommodation from 44 in 2008/2009 to 5 units in 2013/2014. North Norfolk District Council still has clients in temporary accommodation and because of the nature of the service this will always be the case. However, we work more closely with landlords and families to persuade the household to remain in the home they are being evicted from as this is more cost effective for the landlord and the household. Aspirations 5. Aspirations for taking the service forward Through carrying out the review of homelessness within the district we have identified that there have been a significant number of achievements. However, to ensure the service continues to provide an excellent level of service we need to ensure that the council continues to challenge service delivery. Taking this on board there are some key areas of work that have been identified to improve service delivery but also to continue with the strong working relationship we have with both statutory and voluntary agencies. Aim 1 – Work with registered providers Work with registered providers to deliver targeted welfare advice to residents on a low income. With the welfare reform housing benefit payments will be rolled into a single Universal Credit (UC) payment for recipients to manage. It is anticipated that UC may start to affect residents of North Norfolk from the autumn of 2015. (DWP have now confirmed the roll-out date is September 2015). We need to ensure that as a service we are able to support registered providers with this transition in a planned and managed process, but also support tenants that are affected and ensure that they understand the key message on how to manage their money and pay their rent, as failure to do so could result in eviction. Aim 2 – Improve Housing Advice/Option/Solutions As a service we are aware that service delivery doesn’t stand still. We need to ensure that our customers are at the forefront of our service delivery. To do this we need to understand what the customer needs and ensure that we have the expertise to deliver this by way of front line staff and technology. Policy Version 0.02 Page 15 of 18 70 Feb 2015 Appendix F Review technologies with current IT provider – move to text alerts and mobile apps Review current letters Review landlords guide Review Rent in Advance and Damage Deposit Scheme Work with the Housing (Health and Wellbeing) Lead to develop processes to assist those that are disabled or living in difficult housing Aim 3 – Not to place any families in Bed & Breakfast accommodation unless in an emergency and for no longer than 6 weeks and provide suitable temporary accommodation. The combination of early effective homelessness prevention services and provision of good quality suitable accommodation is key to the delivery of our services. As a council we try to avoid the use of bed & breakfast unless in an emergency. We are now in a position where we have reduced our portfolio of accommodation. However, with an increase of applications we now need to ensure that as a service we are looking ahead and will need to reconsider our options and look to identify other suitable solutions for families other than bed and breakfast. As a council we accept that living in bed and breakfast is not a good option for families with children, young people or those with a mental and physical disability. Aim 4 – Aspiration to deliver the challenge set to deliver ‘A Gold Standard Service’ The challenges set by government are as follows: Adopt a corporate commitment to prevent homelessness which has buy-in across all local authority services Actively work in partnership with the voluntary sector and other local partners to address support, education, employment and training needs Offer a Housing Options prevention service, including written advice to all clients Adopt a No Second Night Out model or an effective local alternative Have housing pathways agreed or developed with key partner and client group that includes appropriate accommodation and support Develop suitable private rented sector offer for all client groups, Policy Version 0.02 Current Position not in place not in place low not in place identified within strategy not in place high Work in progress high not in place low Page 16 of 18 71 Priority medium medium Feb 2015 Appendix F including advice and support to both clients and landlords Actively engage in preventing mortgage repossessions including through the Mortgage Rescue Scheme Have a Homelessness Strategy which sets out a proactive approach to preventing homelessness and is reviewed annually so that it is responsive to emerging needs Not place any young person aged 16 or 17 in Bed & Breakfast accommodation Not place any families in Bed & Breakfast accommodation unless in an emergency and then for no longer than 6 weeks not in place low not in place high not in place identified within strategy not in place identified within strategy high high Aim 5 – Deliver Customer Focused Service Standards The Council has an aspiration to deliver an excellent customer focused service. The best way to achieve this is to consult and work with the customer. One of the key aims of the authorities Business Transformation programme is to improve the overall customer experience. Work with the Customer Service Manager to implement changes and improvements through the Business Transformation programme. Work with the Customer Service Manager to develop service standards Encourage feedback from customers through the corporate complaints and compliments process Design quarterly questionnaires using targeted Housing Options with Your Choice Your Home to applicants and report feedback to Partnership Board for Your Choice Your Home How will we deliver our aims? The above aims will be delivered over the life time of the strategy. We will continue to work on our own or in partnership with a range of agencies to ensure delivery of the aims identified and incorporated in the annual Action Plan and Service Plan delivery process. Policy Version 0.02 Page 17 of 18 72 Feb 2015 Appendix F Monitoring 6. Monitoring This strategy will be monitored and reviewed yearly to ensure that the aims are still relevant, actions are being met and to incorporate any changes in legislation as necessary. All identified actions will be monitored through the Council’s Performance Management Framework, and will include feedback from customers and partners. Policy Statement The master copy of this document, a record of review and decision making processes will be held by Housing Options Team. All documentation will be available for audit as necessary. This policy will be available to all staff and Members on the corporate document register on the intranet. Document Information and Version Control Document Name Document Description Document Status Lead Officer Sponsor Produced by (service name) Relevant to the services listed or all NNDC Approved by Approval date Type of document Equality Impact Assessment details Review interval Next review date Version 0.01 0.02 Originator LG Policy Version 0.02 Under Review Strategy Required Annual Description including reason for changes Changes made following pre-cabinet Page 18 of 18 73 Date 26/2/15 Feb 2015 Appendix G Residents consultation Feedback on NNDC Homelessness Strategy and action plan 2015 – 2019 Aims Work with registered providers Work with registered providers to deliver targeted welfare advice to residents on a low income. We need to ensure that as a service we are able to support registered providers with this transition in a planned and managed process, but also support tenants that are affected and ensure that they understand the key message on how to manage their money and pay their rent, as failure to do so could result in eviction. Improve Housing Advice/Option/Solutions As a service we are aware that service delivery doesn’t stand still. We need to ensure that our customers are at the forefront of our service delivery. To do this we need to understand what the customer needs and ensure that we have the expertise to deliver this by way of front line staff and technology. Review technologies with current IT provider – move to text alerts and mobile apps Not to place any families in Bed & Breakfast accommodation unless in an emergency and for no longer than 6 weeks and provide suitable temporary accommodation. living in bed and breakfast is not a good option for families with children, young people or those with a mental and physical disability Aspiration to deliver the challenge set to deliver ‘A Gold Standard Service’ By: Adopt a corporate commitment to prevent homelessness which has buy-in across all local authority services – Medium priority Feedback More support needed once tenants have left supported housing The Homelessness Strategy should help people that were previously unable to access private sector accommodation People on very low income don’t always have up to date technology. This needs to be made available by service providers Not to rely on phone contact – not all have phones that can use apps, and tends to be an issue getting charge for phones. Up to date clear information is essential, particularly in relation to schemes on offer and the availability of social housing. Having spent 5 months in B&B this target is great but is it achievable considering the lack of housing stock We seem to be spending a lot on delivering changes year after year when I believe the real issue is lack of building affordable homes. Councils and housing associations should be looking to increase stocks of single bedroom properties and having a stock of temporary housing for families. Once a person or family finds themselves in this position they often do not get the appropriate support. Sometimes people have to be 74 Appendix G Actively work in partnership with the voluntary sector and other local partners to address support, education, employment and training needs – Low priority Offer a Housing Options prevention service, including written advice to all clients – High Priority Adopt a No Second Night Out model or an effective local alternative – Medium priority Have housing pathways agreed or developed with key partner and client group that includes appropriate accommodation and support – High priority Develop suitable private rented sector offer for all client groups, including advice and support to both clients and landlords – Low priority Actively engage in preventing mortgage repossessions including through the Mortgage Rescue Scheme – Low priority Have a Homelessness Strategy which sets out a proactive approach to preventing homelessness and is reviewed annually so that it is responsive to emerging needs – High Priority Not place any young person aged 16 or 17 in Bed & Breakfast accommodation – High priority Deliver Customer Focused Service Standards The Council has an aspiration to deliver an excellent customer focused service. We want to: Encourage feedback from customers through the corporate complaints and compliments process far away from the area they lived in making it difficult to get children to school to get to work. Furniture quite often has to stored there is such disruption to children and adults. Every area should have temporary accommodation and a network of support agencies in Norfolk it is not local enough. SWEP to be listed as an action in severe weather More of an emphasis on single person vulnerable households and stronger links with rough sleeping and move on from supported housing Consider Hidden Homeless People should be given this information at registration. Explaining the process Housing staff are helpful when I have been in need of support Design quarterly questionnaires using targeted Housing Options with Your Choice Your Home to applicants and report feedback to Partnership Board for Your Choice Your Home 75 Appendix G Any other comments: Raise awareness of homelessness, raise funds and help with the co-ordination of events and exhibitions. I would prefer to access services from one place. Negative impacts of the welfare reforms - Ensure residents know about the changes and what help is available. Effective partnership working would not only achieve better outcomes for service users but could also realise savings 76 Appendix H From: Rebecca White Sent: 29 December 2014 17:27 To: Lisa Grice Subject: RE: consultation of Draft Homelessness Strategy Thanks Lisa for sending this. It was a good read. It's very positive to see the commitment in there not to place 16/17 year olds in Bed and Breakfast, something perhaps your commitment can encourage Children's Services to adopt too. Will you be sending this to Children's Services for comment? From the perspective of Your Own Place we're pleased to see an emphasis on financial and prevention support for tenants who are likely to be negatively affected by Universal Credit. From the young people we are working with there is increasing anxiety and certainly among care-leavers, no current countywide approach to managing the potential impact. There is a real opportunity to work together on this and bring in outside agencies (such as ours!) who already have an excellent track record in engaging the hardest to reach and adopting techniques that enable high quality financial capability work with young people. All the best for the new year. Rebecca Rebecca White - Director Your Own Place CIC 77 Agenda Item No_____13_______ NORTH NORFOLK GROWTH PLAN Summary: This report summarises the current economic context of North Norfolk and the infrastructure in place for supporting business investment and economic growth in North Norfolk. It identifies the challenges and opportunities for supporting further growth and outlines various activities that the Council should undertake in order to develop and implement a comprehensive „growth plan‟. Options considered: A framework is needed to structure the Council‟s Economic Growth activities and this report sets out the approach that should be taken. The only other option realistically is to undertake such activities in an ad-hoc or reactive manner, which would not make efficient use of resources. Conclusions: This report shows the activities that have been, and are being undertaken by the Council, and the nature of its relationships with other parties involved in, or benefiting from economic growth. The proposed activities it outlines will enable the development of a coherent approach to business support and engagement, and set out the means by which further investment in the local economy can be attracted. Recommendations: Members are asked to endorse the work streams outlined in the table appended to this report. In particular, it is recommended that Cabinet agrees to commission a ‘Business Growth and Investment Opportunities’ study as set out in section 6.3 of this report. The results of this study and other evidence gathering processes will contribute to the development of a growth strategy, which will be recommended to Council as part of the policy framework. Reasons for Recommendations: This recommendation is being made in order to agree the framework, which will guide the Council‟s economic growth activities and consequently resources allocated to supporting these. Cabinet Member(s) Ward(s) affected Cllr T FitzPatrick All Contact Officer, telephone number and email: Robert Young, 01263 516162, robert.young@north-norfolk.gov.uk 78 1. Introduction 1.1 North Norfolk District Council has worked in partnership with the local business community and a wide range of agencies over a long period to deliver the economic growth priorities and set out in the Corporate Plan. 1.2 The Council‟s role in fostering growth has been to prepare the fertile ground in which it can take root. This will not result from any single action or any organisation acting alone; it will only be achieved by a coordinated approach to: identifying needs creating opportunities capitalising upon assets attracting funding and investment appropriate application of regulatory activities, coupled with business support for compliance engaging with both private and public sector partners; and communicating openly and honestly with our business community 1.3 Economic growth is needed in order to continue to improve the standard of living of North Norfolk residents. Economic prosperity is linked to community wellbeing, access to services an housing and it also benefits from the wider infrastructure and environmental assets of the District; the council therefore needs to adopt a holistic approach to economic growth in the alignment and delivery of its services and in the use of its assets, resources and regulatory powers. 1.4 Economic prosperity obviously depends upon investment and that in turn comes from business confidence. At a recent business event run by NNDC (in conjunction with the New Anglia Local Enterprise Partnership (NALEP)), participants were asked to provide a view on some of the key factors relating to the local economy and their level of confidence. The results are displayed in Figure 1, below. 1.5 Whilst only a snapshot, this „local economic barometer‟ shows optimism about the prospects of growth, though more caution about the strength of the local economy. Understandably, there was far less confidence expressed by delegates about the ability to recruit skilled staff but a much more positive view of the ability to access funding, advice and support. 1.6 This provides a useful backdrop to this report, which seeks to address the key issues that are likely to impact upon economic growth locally and to guide the development of a programme of activities and interventions, in which the Council plays a key role. 79 Figure 1 2. Current Economic Growth Context 2.1 Central Government / Business Innovation and Science (BIS) 2.1.1 2.2 It is well known that Government has a strong role to play when delivering growth in the economy, and with the current government has come a number of significant innovations in delivering economic growth. Central Government departments support the delivery of growth. Department for Business Innovation and Science (BIS) is the core Whitehall department that leads on economic growth, investing in skills and education to promote trade, boost innovation and help people to start and grow a business. BIS sits above all of the other business support providers, but has a critical role to play in generating growth via the work it does with its supporting bodies such as UK Trade and Investment, Skills Funding Agency and InnovateUK. All of these bodies drive growth via their core activities, which include funding opportunities. Local Enterprise Partnerships 2.2.1 The current economic vision for the Country has been led by the principles of „localism‟, as conceptualised by Lord Heseltine under his review “No Stone Left Unturned” (October 2012). The review recognised the importance of local communities and enterprises, and as such devolved funding from central government to Local Enterprise Partnerships (LEPs) (private–sector led organisations), ensuring that government investment in economic growth is tailored directly to the individual challenges and opportunities of the local area. 2.2.2 The Council works closely in partnership with the New Anglia Local Enterprise Partnership (NALEP), sharing its goals to break down the barriers to growth and drive the local economy. The LEP has secured £173.3M from the Governments Local Growth Fund to support economic growth across Norfolk and Suffolk, with £32M of new funding confirmed for 2015/16. This funding has been set aside to strive towards the LEP‟s 80 targets, providing significant investment in Innovation Centres, Broadband facilities, and SME grant programmes. 2.2.3 However, whilst North Norfolk will undoubtedly feel some of the benefits that the provisions of the Strategic Economic Plan (SEP), and the Growth Deal will bring to the area generally, the District does not benefit from the support to most of the high impact sectors for growth. However, the Council is continuing to work towards securing such investment in future Growth Deal negotiations and other channels. 2.2.4 As well as majoring on the high impact sectors for growth, the SEP includes what it terms „underpinning sectors‟ which will continue to be actively supported by the LEP. These are agriculture; tourism and culture; financial and business services; and ports and logistics. The first two of these obviously have far greater resonance in North Norfolk, and alongside these, the SEP references „care‟ and „construction‟ as playing an important role in providing jobs and growth, which are particularly relevant to North Norfolk. 2.3 2.3.1 2.4 2.4.1 2.5 New Anglia Growth Hub NALEP set up and supports the New Anglia Growth Hub, which has a remit of supporting growth in the Norfolk and Suffolk New Anglia area; it thus has access to funding programmes. The Growth Hub was awarded £3.9M to deliver support via Growth Advisers, who are able to make visits to businesses and advise on solutions to both practical and financial issues. Officers of the Council work closely with the Growth Advisors operating in our area, and have been able to collaborate on the provision of valuable guidance to many local businesses. Ultimately, North Norfolk‟s businesses are as eligible to apply for funding support as any in other areas; however, even the smallest grant schemes are in practice unlikely to help the vast majority of the businesses in our area because of the demographic profile of our local business base (i.e. predominantly micro businesses). Norfolk County Council NNDC also works closely with Norfolk County Council‟s economic development team and with other Norfolk authorities via the Norfolk Growth Group, the Norfolk Chief Executives Group and the Norfolk Leaders‟ Group. A Norfolk Growth Prospectus has been formulated, with the aim of promoting the County to a wide audience in order to attract investment. The prospectus will provide, in a single place, in an accessible way, information about what Norfolk has to offer investors. It is anticipated that the Norfolk Growth Prospectus will be a medium through which the specific assets of North Norfolk can be presented alongside those pertaining in other parts of the County; some in contrast, some in synergy with the offer elsewhere. North Norfolk District Council 2.5.1 The Council‟s corporate plan sets economic growth as one of its central priorities, stating: “What we want to achieve: A district with a thriving economy offering better jobs and prospects for local people.” 2.5.2 The means by which the Corporate Plan‟s high-level strategic aims are proposed to be achieved is set out in the Corporate Annual Action Plan. The delivery of these actions is via a range of plans, strategies, projects 81 and internal processes, together with engagement and partnership with a range on external organisations. 2.5.3 The Council commits considerable resources to facilitating growth opportunities, business engagement, business start-up support, skills development and guidance to enterprises operating in or intending to locate in the District. This it does both directly and in partnership. 3. Proposed Economic Growth Activities 3.1 This report outlines the contents of a growth plan which is intended to coordinate the activities of the Council („corporately‟) in order to facilitate local economic growth. The table appended to this report identifies the following work streams - which are described further below - these will form the basis of NNDC‟s approach to facilitating the growth of our local economy. 1. Supporting businesses 2. Realising investment, development and regeneration opportunities 3. Land, assets and infrastructure 4. Skills and Training 5. Coordinated Marketing 4. Supporting Businesses 4.1 NNDC plays a pivotal role in providing support at the local level to businesses and signposting to strategic levels of support where appropriate. To properly understand the needs of local businesses a coordinated approach to business engagement is required and this will be done through the development and implementation of a Business Engagement Strategy. Fundamental to this will be a comprehensive database of local businesses. The aim of this work stream is to provide a framework in which business can navigate easily to the support that they need, be it funding, advice or other practical measures. Operating a coordinated approach to guidance and support will help eliminate duplication across other providers and facilitate networking opportunities and business-to-business collaborations. 4.2 The Council will optimise what is possible by working more effectively with partners to ensure strategic fit with national support programmes, such as Growth Accelerator, Manufacturing Advisory Service and more locally with the LEP and the Growth Hub, whilst achieving economies of scale by working in partnership. 4.3 Sourcing external funding to deliver economic growth is a key role of the Council. The Council is currently delivering the Fisheries Local Action Group (FLAG) funding programme and is exploring the options for further such programmes under the European Marine and Fisheries Fund (EMFF). In addition, significant new opportunities are opening up once the European Structural Investment Funds are launched and the rural development LEADER programme formally commences. Sourcing funding such as this enables the Council to support the District‟s business economy, where it normally would not have the capacity or resources to be able to do so. This „added value‟ means that the Council can help business to lever further investment into the District. 4.4 Direct funding support to local micro-businesses is provided by the Council‟s own small grants scheme for start-ups and growing enterprises. The budget of approximately £130,000 has been dedicated to grants ranging from £500 to £2500. This Business Enterprise STart-up (BEST) grants scheme has 82 been extremely popular thus far, and continues to garner interest from businesses that are of a profile that miss out on other forms of grant support. Enterprise North Norfolk, as part of its annual review, reported that continued effort is required to deliver both financial support, via access to grant schemes, as well as maximising partnerships with other providers such as the LEP, and national programmes such as Grant Accelerator. The Council would benefit from continuing provision of this type of support, building on the success of its start-up business training and coaching initiative, Enterprise North Norfolk. 5. Realising Investment, Development and Regeneration Opportunities 5.1 Opportunities for economic growth exist both in specific geographical locations, and within particular sectors of the business community. An example of both would be the identification of the Fakenham-Wells corridor NALEPs Strategic Economic Plan as an area of growth potential and the opportunity presented by growth in the offshore renewable energy sector, centred at Egmere. The Council is in a strong position therefore to steer the advantages of this burgeoning sector to benefit the economy of the District and to bring investment to an area that needs it. 5.2 Initiatives need to be developed to support the regeneration and revitalisation of important locations in the District, such as town centres, coastal resorts and existing and emerging employment areas (such as the former RAF Coltishall site and Egmere). Initiatives will therefore be developed alongside partner organisations to take full advantage of the place-based opportunities that exist. 5.3 Occasionally specific funding streams come along that have been used to support particular local economic sectors (e.g. FLAG and the fishing industry); it will be important to continue to monitor such opportunities and exploit them where possible in the future. Equally, it is important to lobby to create opportunities and develop initiatives where there is an evident need but no apparent solution; the care sector is one such case. The Council should therefore work with partners to evaluate the needs and opportunities for new care sector initiatives in North Norfolk, leading to the development of new initiatives to foster investment in the care sector, locally, and establish this as a valuable local career path through the development of „centres of excellence in care‟. 6. Land, Assets and Infrastructure 6.1 Both indigenous local economic growth and inward investment depend upon the existence of suitable land / premises and the necessary infrastructure. Outside of fiscal policy, creating the right physical environment in which growth can take place is vital. This is partly a product of planning policy but can also be influenced by the Council‟s approach to the use of its own land assets, resources and its influence, through the use of regulatory powers. 6.2 The Council is supporting the development of ICT infrastructure in the District, both directly (via its identified contribution to subsidise rural broadband rollout) and indirectly (e.g. lobbying and working in partnership to investigate the implementation of innovative new technologies) in order to help realise economic growth opportunities in the District. Through the existing LDF and its replacement Local Plan, the Council will work with developers to bring about the necessary site allocations and realise the development which will provide necessary development, investment and infrastructure improvements. 83 6.3 Providing site allocations for employment use is a key product of planning policy formulation; however this is only part of the equation. Allocated sites need to be serviced and attractive to developers and investors. It is intended therefore to undertake a review of the supply, demand and constraints associated with employment land, to understand better the opportunities that exist and the actions that can be taken to help facilitate employment land development. It is recommended therefore that a Business Growth and Investment Opportunities study be commissioned. This research will identify ways of unlocking the potential of the District‟s existing employment land and premises, identifying any key interventions that the Council should consider. It will also deliver a prospectus for the purposes of marketing sites in North Norfolk to attract private sector investment, as well assisting with making bids for public funding to overcome the identified constraints and provide infrastructure improvements. 7. Skills and Training 7.1 Time and again businesses tell us that they have an aging workforce, that they have difficulty in recruiting skilled staff and that this is limiting their business performance, as well as longer-term prospects. What is perhaps even more of a concern is that the „skills gaps‟ appear to be in some of the most significant employment sectors. Published figures have consistently shownthat the educational attainment levels of school leavers in Norfolk lag behind other areas (e.g. in 2014 the percentage of pupils leaving school with GCSE grades A* to C (including English and maths) in Norfolk was 52.7% compared with 59.2% in England (Department for Education)), and we also hear that local young people have relatively low aspirations. This is not only detrimental to the prosperity of the local economy at present but it is likely to be a severe limiting factor on the growth potential of business and therefore, of the wider economy in the future. The corollary of this is also that many essential local services will struggle to meet the burgeoning demands. 7.2 The Council‟s Learning & Skills team (often acting as a local agent for national initiatives) provides a range of training and support to people of all ages, aimed at improving their employment prospects, particularly helping young people to overcome perceived barriers to work and engage with businesses from an early age. This includes: delivering careers advice to people over the age of 19 years of age; linking with local businesses and schools to help prepare the workforce of the future; providing skills support for redundancy; and supporting the development of general „employability‟ skills of local people, combined with courses in IT, self-employment and targeting issues relating to younger people‟s attitude to work/ motivations and general employability. 7.3 External funding from a range of private and public partners becomes available from time to time to develop and implement projects to raise aspirations and skill levels of residents of North Norfolk, and the Council‟s Learning and Skills Team is adept at working with partners and flexing to match such opportunities to the current needs of the area. 7.4 Key opportunities in the foreseeable future include funds being established by offshore industries and the impending European Social Fund (ESF), for which the Council will endeavour to work with neighbouring authorities. Indeed, investment into education, skills and lifelong learning is seen as such a 84 priority in the New Anglia area, with 50% of the European Social Fund (ESF) allocation being identified under this „thematic objective‟, providing a total of £40.46m to enhance the educational and skills opportunities already afforded to young people. New Anglia in particular have identified the role of STEM sector skills (science, technology, engineering and maths) and their linkage to growth sectors in their ESIF strategy, and explored the need further in their Skills Manifesto. 7.5 The results of a local skills analysis, currently being undertaken by the Council will inform the development of projects and initiatives, with relevant partners, developing ways in which business can be supported in meeting the skills needs. 7.6 As stated above, and as is now nationally recognised, the key to achieving goals within the skills agenda, particularly amongst the high growth sectors such as energy, advanced manufacturing and agri-tech, will be the strength across a broad range of skills, with STEM skills being at the heart of the work. High Schools at Fakenham and wells have joined together with companies involved in the development of offshore renewables to produce innovative learning and development initiatives to develop an interest amongst young people in this important up and coming sector. Local Schools and Collages are also keen to explore the possibilities of developing a STEM (science, technology, engineering and mathematics) centre in the District. It will aim to inspire and motivate young people, promoting STEM subjects and key local industries in a dynamic way, thus creating a culture of innovation, enquiry and adventure. The Council should provide support to the investigation into the feasibility of a STEM centre within the District, as appropriate. 8. Coordinated Marketing 8.1 Business investment decisions depend upon a wide variety of factors, addressed earlier in this report. Influences include: availability of a skilled workforce; available and accessible sites or premises to accommodate the business‟s needs; available finance to support the expansion or move; appropriate infrastructure to meet the needs of the business; and suitable local environmental conditions 8.2 Alongside these practical matters, such decisions often revolve around „quality of life‟ considerations such as: the quality of local schools; available (and affordable) housing; the attractiveness of the area; the existence of suitable leisure, health and community facilities; the quality of nearby town centres and even supermarkets. 8.3 Business growth and investment on a modest scale, from within the District or nearby, often occurs incrementally and organically and the Council‟s role is to help businesses overcome any impediments, or to assist with access to finance or other forms of support and advice in order to help them achieve their ambitions. Larger scale investment, whether from within the local area or inward investment from elsewhere (nationally or internationally), however, usually requires a more strategic approach, which is achieved by the Council working in conjunction with Norfolk County Council and/ or NALEP and other 85 agencies, as appropriate. In these circumstances, the Council‟s role is that of a conduit and facilitator; and in order to do this effectively close links with those partner organisations need to be maintained coupled with a professional, „open for business‟ approach. This Council has successfully fulfilled this role on numerous occasions in recent years. . 8.4 Even if the environment is right for such inward investment, it is unlikely to come along by chance; a strategic approach to encouraging growth and inward investment involves not only providing the right conditions in which such investment can take place, but promoting and marketing the area in order to attract it. 8.5 North Norfolk District is promoted and marketed (alongside our neighbouring areas) in order to attract visitors and thus improve the prospects for tourism oriented businesses. Such a „place based‟ marketing approach should be developed and coordinated to increase awareness of the opportunities and potential of the District for a wider variety of purposes; including inward investment. 8.6 There therefore needs to be a pro-active approach to marketing, setting out the investment opportunities that exist in our area, the advantages of locating here and the whole spectrum of assets that exist. A key area of work therefore is to create, develop and strengthen the image of north Norfolk the area, the way it is promoted and the reach of that marketing activity. . This effort will need to be coordinated and complement the existing promotional and marketing activity of a wide variety of individual organisations (public and private sector). NNDC should establish itself in a position that is central to all of the marketing activity that goes on, acting as a gatekeeper to the „brand‟. It is accepted, however, that North Norfolk is not necessarily a single „product‟ but provides multifaceted opportunities for investment, which are often mutually reinforcing, i.e. the high quality environmental characteristics promoted for the purposes of tourism marketing might be equally attractive to business investors; however the sites, premises, infrastructure and support services, important in attracting the business market will need also to be promoted. Crucial to the adoption of a coherent approach will be the avoidance of „mixed messages‟. Marketing activity will need to cover: the general economic characteristics of the area the significant local cultural/social and environmental assets the specific attractions of particular localities in north Norfolk profiles, case studies and features relating to existing business located in the area infrastructure linkages with other areas sites and premises for development, growth and investment networking and partnership opportunities support services (e.g. skills development, apprenticeships) funding opportunities special projects 8.7 Finally, it is now increasingly well known that modern media tools such as social media are the key to delivering greater efficiencies, growing networks and following business trends. A review of those who attended the „Growing your Business‟ event in February has been instigated, examining how businessesuse social media their communication preferences. Thirty eight 86 per cent said that they would prefer their main source of communication from the Council to be via social media. Furthermore, a review of the „twitter‟ activity at the event showed that the hashtag #nngrowbiz reached over 140,000 twitter feeds. . Social media as a means of communication and promotionis both free and reciprocal and should become mainstream to Council‟s business engagement activity, although it must be supported by upto-date, accessible and informative web pages (supplemented, where appropriate, by traditional methods so as to meet the needs of all). . This requires a different approach, which is both more efficient and inclusive; clearly this is a key aspect of the Council‟s Business Transformation project. 9. 9.1 Conclusion This report shows the activities that have been, and are being undertaken by the Council and the nature of its relationships with other parties involved in or benefiting from economic growth. The work streams it outlines will enable the development of a coherent approach to business support and engagement and set out the means by which further investment in the local economy can be attracted. 10. Recommendations 10.1 Members are asked to endorse the work streams outlined in the table appended to this report. In particular, it is recommended that Cabinet agrees to commission a „Business Growth and Investment Opportunities‟ study as set out in section 6.3 of this report. 11. Implications and Risks 12. Financial Implications and Risks 12.1 The substance of this report is oriented towards increasing investment and growth in the District, with consequent benefits to the local economy and wealth generation. The key financial implications for the Council relate to the costs of undertaking a Business Growth and Investment Opportunities‟ study, which will be put out to tender, and expected to be in the order of £25,000 provision for which will be made in the Economic Growth Team‟s budget. Members are asked to endorse this investment and approve funding for this from unallocated funds identified from the team‟s 14/15 budget. 13. Sustainability 13.1 There are no sustainability implications arising from the contents of this report. 14. Equality and Diversity 14.1 There are no impacts upon equality and diversity arising from the contents of this report. 15. Section 17 Crime and Disorder considerations 15.1 There are no Section 17 Crime and Disorder implications arising from the contents of this report. 87 Appendix I Economic Growth Activities Initiative Activities to be supported Potential Partners Deliverables/ outputs NALEP/ Growth Hub One-to-one meetings with businesses NWES Local Business Database / Client Relationship Work steam 1: supporting businesses 1. 2. 3. Business support, advice and guidance Business engagement Partnering coordinated provision of direct inhouse advice, support and ‘signposting’ Close liaison with external business support agencies, e.g. NALEP Growth Hub Training, coaching, mentoring and support to start-up businesses Supporting an appropriate structure by which businesses can engage with the Council, with each other and link to strategic bodies (NCC and NALEP) Management (CRM) system Enterprise North Norfolk Business Directory Norfolk Chamber of Commerce Web-based advice and resources for businesses Developing a business engagement strategy as a framework for communication between the Council and Businesses, as well as business-to-business Federation of Small Businesses (North Norfolk branch) Business newsletters Forging links with existing business support organisations Facilitating networking opportunities and business-to-business collaborations via events (e.g. Business symposium, business breakfasts) Local Chambers of Trade/ Commerce/ Business and other local business organisations Newsletters and information via web site, e-mail and social media developing links and joint activities between ourselves, businesses and innovation led research institutions (e.g. for emerging funding opportunities) UEA/Adapt Collaborative projects and funding bids proactive engagement with business intermediary bodies to deliver shared economic growth objectives cooperation and collaboration with neighbouring local authorities, Norfolk Networking/ learning events Fulfilling the ‘duty to cooperate’ via Local Plan preparation and other strategic investment initiatives New Anglia Local Enterprise Partnership (NALEP) Growth Hub / Growth Neighbouring Local Authorities NCC 88 Economic Growth Activities Initiative Activities to be supported Potential Partners Deliverables/ outputs NALEP NCC Growth Hub LEADER FLAG NNDC project bids to external funds County Council and NALEP 4. Access to Finance Developing projects and bid submissions for Local Growth Fund bids (via NALEP); Norfolk Business Rates Pool; Emerging EU funding programmes and other miscellaneous economic growth funding opportunities Delivery of ‘BEST’ start-up and enterprise grant to local businesses Supporting local businesses in accessing external funding opportunities Support for external organisations in making funding bids Administration, monitoring and review of BEST grant scheme Works stream 2: Realising investment, development and regeneration opportunities 1. Place based initiatives Town centre revitalisation and regeneration (utilising assets, providing funds, lobbying and seeking joint ventures as appropriate) (contingent upon the outcome of the Cabinet decision on the future use of the Enabling Fund budget) support for the development of investment projects in the District’s towns Tourism asset investment (such as but not limited to: promenades, pier, beach access, public spaces and facilities) Identify and work with relevant partners in the development of projects which support tourism assets and infrastructure Coastal management initiatives (e.g. coast defence, infrastructure and adaptation) at Coastal Settlements Supporting initiatives and access to funding for key employment growth areas (e.g. Coltishall - North Walsham –Bacton; and Fakenham - Wells Continued development and implementation of coast defence projects (where feasible) and continue to develop Coastal Management and adaptation options for settlements experiencing (or predicted to experience) the impacts of coastal change) Develop funding packages and work with partners as necessary in developing investment opportunities at 89 Economic Growth Activities Initiative Activities to be supported Potential Partners Deliverables/ outputs key growth areas 2. Thematic based initiatives Supporting the development of the Offshore Renewable Energy sector Developing new initiatives to foster investment in the care sector, locally, and establish this as a valuable local career path through the development of ‘centres of excellence in care’ East of England Energy Group (EEGr)/ Norfolk & Suffolk Energy Alliance (NSEA)/ energy companies Support for the local fisheries and its local supply chains NCC/ Clinical Commissioning Group/ Norfolk & Suffolk Care Trust and other third sector & private sector interests Support for the development of and investment in local tourism and cultural sectors North Norfolk FLAG and national/ local agencies involved in fishing interests Facilitate rural development opportunities Visit North Norfolk/ Visit Norfolk/ Visit East Anglia/ Norfolk Museums Service/ local tourism service sector Continue to liaise with development and investment interests in order to exploit the advantages of the offshore renewables sector to North Norfolk. Work with partners to evaluate the needs and opportunities for new care sector initiatives in North Norfolk and develop project ideas for potential applications for funding and attracting external investment. Evaluate the FLAG programme and continue to provide support to the FLAG as a representative body for local fishing interests. If appropriate, submit a bid for EMFF funding for the development of a future new ‘FLAG’ programme locally Work with local partners to investigate the opportunities that are presented by cultural/ heritage/ visitor assets and events, such as the ‘Deep History Coast’ LEADER local action groups Support local organisations in the development and submission of projects to the LEADER Local Action Groups under the Local Development Strategies Work stream 3: Land, assets and infrastructure 1. Infrastructure Investment Through the Local Plan, facilitating the investment in key infrastructure via the allocation of key development sites Lobbying, supporting and providing funding to the development of ICT/Broadband improvement BDUK ICT development an investment companies Norfolk County Council 90 Formulate the North Norfolk Local Plan, aligning its objectives and policies towards the support of infrastructure investment to secure deliverable employment sites in support of economic growth Support for and providing subsidy to BDUK broadband roll-out Economic Growth Activities Initiative 2. 3. 4. Smart utilisation of assets Planning policy, development, management and enforcement Employment sites and premises Activities to be supported Potential Partners Supporting appropriate highway and other transportation developments that provide growth opportunities for the area Utilities and statutory undertakers Orienting the use of NNDC’s property assets towards economic growth and using them appropriately (with partners where necessary) to develop projects to support growth objectives External property owners/ private investors and other funders as appropriate Aligning planning policy and decision making to the growth agenda Directing enforcement activity and utilising Council’s influence to enhance investment potential in the District Providing support to businesses to foster their compliance with regulations (e.g. Environmental Health, NNDR etc.) Evaluation of demand for and supply of employment sites Identification of constraints and opportunities presented by existing allocated employment land NALEP Deliverables/ outputs Maintain lobbying activity to secure appropriate transportation infrastructure that will benefit the District Asset Commercialisation Strategy Individual projects based on NNDC’s property assets Formulation of the new Local Plan Activities of the Enforcement Board Fostering a structured, coordinated and ‘businessfriendly’ approach to business support and enforcement with respect to regulatory services Undertake a ‘Growth and Investment Opportunities Study’ (including and evaluation of demand, supply and constraints associated with allocated employment sites Work stream 4: Skills and Training 1. NNDC’s ‘Learning for Everyone’ initiative linking with local businesses and schools to help prepare the workforce of the future; identifying skills shortages and developing ways in which business can NCC LEP and its New Anglia Skills Manifesto 91 Continue to deliver: careers advice to people over the age of 19 years of age; skills support for redundancy; and general ‘employability’ skills training, combined with courses in IT, a self-employment and targeting issues relating to younger people’s attitude to work/ Economic Growth Activities Initiative Activities to be supported be supported in meeting their skills needs 2. Proactive skills and training support liaising with schools and colleges and supporting them in projects that raise the aspirations of you people locally and which encourage them into appropriate career pathways Deliver support and instigate linkages to schools to prevent disengagement and support those at risk of becoming NEET (not in employment, education or training) Evaluate the likely skills gaps and the needs of key local sectors Deliver a range of support to businesses to help create a workforce that is responsive to the demands of the business market place. Potential Partners Deliverables/ outputs Other skills related agencies and organisations motivations and general employability. Local schools and colleges Support an investigation into the feasibility of a STEM centre (Science, Technology, Engineering and Mathematics) locally. Universities (esp. UEA) Support careers fairs, work experience, placements and similar initiatives promoting public sector careers NALEP Complete and publish the findings of a skills analysis of the needs of important local employment sectors NCC Skills related organisations Work with appropriate partners to develop suitable initiatives to assist businesses in filling the identified skills gaps NCC VNN Neighbouring authorities NCC Together with partners, formulate a Destination Management Plan Works stream 5: Coordinated Marketing 1. 2. Attracting inward investment Tourism promotion and destination marketing Increase awareness of the opportunities and potential of the District for a wide variety of purposes; including inward investment. Develop a coordinated approach to marketing the area for tourist/visitors destination marketing NALEP Visit North Norfolk 92 Develop a coordinated marketing and inward investment strategy Implement marketing initiatives using a variety of media Develop an inward investment prospectus Economic Growth Activities Initiative Activities to be supported Potential Partners Broads Tourism Visit Norfolk Visit East Anglia 93 Deliverables/ outputs 9th March 2015 Cabinet Agenda Item No____14_________ Proposed co-location of Department of Work and Pensions and JobCentrePlus staff / services at the District Council’s Cromer headquarters and Fakenham Connect offices Summary: This report outlines proposals to accommodate Department of Work and Pensions and JobCentrePlus staff and services at the District Council’s Cromer headquarters and Fakenham Connect offices Conclusions: That the accommodation of Department of Work and Pensions and JobCentrePlus staff and services alongside District Council services at the Council’s Cromer and Fakenham Connect offices will provide improved support and outcomes for local residents and deliver efficiencies and economies of scale for public sector service provision in North Norfolk, in support of the Government’s One Public Estate agenda. Recommendations: 1. Cabinet approves the co-location of Department of Work and Pensions and JobCentrePlus staff and services at the Council’s Cromer and Fakenham Connect offices, at a commercial rent. 2. Cabinet approves capital spending of up to £70,000 on the Fakenham Connect offices in order to accommodate Department of Work and Pensions and JobCentrePlus services, with the capital costs incurred being recovered through the rental stream paid over a five year initial rental period. Cabinet member(s): Wards served by the Cromer and Fakenham Department of Work and Pensions and JobCentrePlus offices Cllr Rhodri Oliver Contact Officer Steve Blatch, Corporate Director telephone number, and e-mail: Steve.blatch@north-norfolk.gov.uk Tel:- 01263 516232 94 9th March 2015 Cabinet 1.0 Summary:- 1.1 The Department of Work and Pensions (DWP) approached the District Council in the summer of 2014 to explore whether there was any potential to co-locate their services in North Norfolk with the District Council, thereby delivering improved outcomes for clients and reduced operating costs for the provision of public services in the District. 1.2 Since that initial contact, discussions have progressed about the opportunities for DWP and JobCentrePlus services to be co-located at the District Council’s offices in Cromer and at Fakenham Connect. To date it has not been possible to identify opportunities for the co-location of public services in North Walsham given the constrained public buildings in the town, but the potential exists to explore such opportunities in that location in the future, possibly involving wider discussions with the County Council, Town Council and voluntary services sector organisations. 2.0 Background:- 2.1 In the summer of 2014, the District Council was approached by the Regional Estates Team of the DWP who enquired about opportunities for their local offices to co-locate with District Council services so as to deliver more joined up services to clients and realise better value for money in the provision of public services within the district. 2.2 The DWP has three JobCentrePlus offices in North Norfolk, from which a range of job search and benefits advice services are delivered – these being at: Garden Street, Cromer; Norwich Road, Fakenham, and Kings Arms Street, North Walsham; 2.3 Over time, as with many public services, the delivery of DWP and JobCentrePlus services has changed. With increased use of online caseload management systems requiring less storage of paper file records in local offices and new customer self-service options available, the current premises occupied by DWP and JobCentrePlus services in North Norfolk are considered to be too large or unable to meet modern customer service standards in terms of accessibility, security and staff welfare and well-being. The DWP is therefore undertaking a review of all its customer-facing premises and wishes to consider opportunities for co-location with other local public service providers, as a means of delivering improved outcomes to clients and realising efficiency savings and better value for money in the provision of such services to the public. 2.4 Discussions have therefore been held between officers of the Council and the DWP Regional Estates Team regarding the opportunities which might exist for DWP and JobCentrePlus services to be co-located with District Council services in North Norfolk; particularly in Cromer and Fakenham; where the Council has an established Customer Service presence. Consideration was also given to whether DWP / JobCentrePlus services and staff could have been accommodated at the North Walsham Council offices building owned by the District Council, but the building was not significantly different to the existing premises occupied by the DWP / JobCentrePlus service in Kings Arms Street in the town (ie an historic former residential type property which could not be easily converted to provide a modern office and customer service environment) and could not be refurbished or extended to provide appropriate accommodation for an economic cost, given the configuration of the Council Offices building and its Listed status. 95 9th March 2015 Cabinet 3.0 Detailed proposals:- 3.1 Consideration has therefore been given to how DWP / JobCentrePlus services and staff might be accommodated within District Council offices at Cromer and Fakenham and further consideration is given to each of these locations below. 3.2 Cromer:- 3.2.1 The JobCentrePlus office in Garden Street, Cromer serves clients from the Cromer, Holt and Sheringham areas, largely reflecting the “central” area of the North Norfolk District as identified within the Local Plan. With increased remote caseload management systems the current offices, which are leased, are now considered to be too large for the service. The building is also over two floors raising issues of access and efficient working. 3.2.2 Discussions have therefore been held with the Council about the DWP team operating from the Council’s Cromer offices where the service would require up to 18 workstations, the majority with a customer service interface, two private interview rooms and access by clients to three self-service computers. 3.2.3 Consideration has been given to how this requirement could be met within our offices and the following options explored: the sharing of customer services desks between the Council and the DWP within the Council’s main reception area; possibly increasing the number of customer services desks in the reception area through relocating the Council’s telephony team into the “back office”; opening up an area of the “back office” for the DWP where they could meet clients and undertake other aspects of their business; or a combination of the options outlined above. 3.2.4 Each of the above options would require some further modest office moves for some council staff / teams in order to provide a dedicated area for leasing to the DWP. Some provisional floorplans and costs were provided to the DWP during the autumn and officers have recently been advised that the proposals have received formal approval through internal DWP processes, allowing for more detailed discussions to be taken forward with the Council. A provisional budget of £30,000 for works at the Cromer offices to accommodate the DWP / JobCentrePlus staff has been included in the 2015/16 capital programme, together with a modest contingency sum, with the investment proposed being recovered from the DWP through the rent for the space occupied over a five year period. At this stage it is understood that the DWP would wish to relocate their services and staff to the Council’s offices by the end of January 2016. Therefore, subject to Cabinet approval, discussions will be progressed with DWP staff in the coming days and weeks to develop a detailed project plan and timeline for this relocation. 3.2.5 The accommodation and terms offered to the DWP reflect the arrangements with Norfolk County Council’s Children’s Services Team in that a commercial rent is to be charged which includes the charging of a rent for the area of office occupied, together with a service charge for the Council’s Customer Service “Meet and Greet” service / receipt and dispatch of post, use of “shared” facilities and Pay as you Go arrangements for use of the Council Chamber and Committee Room for team meetings etc. The additional 96 9th March 2015 Cabinet income earned by the Council through this arrangement will support the Council’s revenue budget and financial strategy as well as delivering more joined up services to customers of both the Council and DWP/JobCentrePlus. 3.3 Fakenham 3.3.1 The DWP / JobCentrePlus office in Norwich Road, Fakenham serves a large area of rural north-west Norfolk, including the Fakenham and Wells areas, as well as parts of north-west Norfolk. The office, which is a Government-owned building, is now considered far too large for the service given a falling client list and increased remote caseload management requiring less paper storage of files records on site. 3.3.2 Discussions have therefore been held with the Council about the DWP team operating from the Council’s Fakenham Connect offices where the service would require up to 8 workstations / customer service desks, access to two private interview rooms and two self-service computers. 3.3.3 This requirement could easily be accommodated in the Fakenham Connect building, where the District Council has a Customer Service presence. The co-location of the DWP / JobCentrePlus services at Fakenham Connect would also serve to strengthen the provision of council services at this location as, in recent times, there have been concerns over the hours the Council services could be provided given levels of demand and the need to employ two Customer Services Advisors because of issues over loneworking. 3.3.4 Separate to the discussions with the DWP about the Fakenham Connect facility the District Council has been in talks with Fakenham Town Council about them moving their ground-floor office in the Fakenham Connect building to the former CCTV control room on the first floor of the building and it had also been agreed to lease an office in the building to the CAB. With these enquiries and the DWP interest, there appears to be an opportunity for the District Council to consider reconfiguration of the ground floor accommodation at the Fakenham Connect office, so as to provide a modern public services Customer Services “hub” facility to serve the population in the west of the District, and achieve better utilisation of a currently under-occupied office asset. Further, the potential to share an open-plan customer services environment would allow the District Council to overcome the issues of lone-working in the provision of Customer Services at this location which it has faced in the recent past. 3.3.5 The creation of a modern customer services environment at Fakenham Connect, as sought by the DWP / JobCentrePlus, would require the opening up of the existing reception area and back office on the ground floor of the building, as well as reconfiguration of the staff kitchen and toilet facilities in the building. Initial concept plans and costs have therefore been prepared for discussion with the DWP, based on the design principles used in the Cromer offices reception project last year. The costs of such works have been estimated as being up to £70,000 and a provisional sum for these works has been included within the Council’s capital programme budget for 2015/16, with the proposed costs of the works being recovered from the DWP through the rental figure to be charged over a five year initial lease period. 3.3.6 At this stage it is understood that the DWP would wish to relocate their services and staff to the Fakenham Connect offices by 1st October 2015. Therefore, subject to Cabinet supporting the business case and approving the necessary capital programme expenditure required to reconfigure the ground floor of the Fakenham Connect building to create a modern customer services environment, discussions will be progressed with DWP staff in the coming days and weeks to develop a detailed project plan and timeline for the relocation and detailed tender specifications prepared for the capital works 97 9th March 2015 Cabinet project. Given that large parts of the Fakenham Connect building are currently unoccupied it is believed that the 1st October 2015 date is a realistic date for a move to be achieved and the new service delivery arrangements to become established. 3.3.7 As with the Cromer proposal the additional income earned by the Council through leasing accommodation at the Fakenham Connect building to the DWP will support the Council’s revenue budget and financial strategy as well as delivering more joined up services to customers of both the Council and DWP/JobCentrePlus. Further, this partnership proposal will see a much higher level of use and occupancy of the Fakenham Connect building in the provision of public services to residents in the west of the district, where public transport is limited and where high order services in Norwich and Kings Lynn are difficult to access for many people. The proposal will therefore see improved delivery of public services for local people in this part of the district. 4.0 Financial Implications and Risks 4.1 The District Council has proposed accommodating the DWP at its Cromer and Fakenham Connect offices on a commercial rental and service charge basis. The DWP will meet the direct costs of their relocation to the Council’s offices – in terms of installing their own IT infrastructure and servers at each site, telephone lines and incidentals such as stationary etc. 4.2 A breakdown of the rental and service charge costs to be paid by the DWP / JobCentrePlus in occupying office space at the Council’s Cromer and Fakenham Connect offices is provided in an Exempt Appendix attached to this report. However, the headline income to the Council over each of the five years of the initial rental term is just over £60,000 per annum. 5.0 Sustainability 5.1 The proposal to accommodate Department of Work and Pensions and JobCentrePlus services alongside District Council services at Cromer and Fakenham will ensure the continued local provision of these important services to North Norfolk residents. The retention of such services in the district’s principal towns at a time of increased on-line provision and consolidation of such services in centres of larger populations is important for the sustainability of services to rural communities, reducing people’s need to travel long distances to access services. 6.0 Equality and Diversity 6.1 There are no direct equality and diversity issues raised by this report; although the retention and improved delivery of public services to North Norfolk residents addresses the key issue of access to services in rural areas, particularly to clients who are in need through experiencing unemployment, need to access benefits advice etc and may be disadvantaged in accessing such services in Norwich or Kings Lynn. 7.0 Section 17 Crime and Disorder considerations 7.1 This report does not raise any issues directly relating to Crime and Disorder. 98