Cabinet 4 July 2011 Agenda Item No______9_______ NORTH NORFOLK COASTAL CHANGE PATHFINDER; FURTHER BUSINESS SUPPORT Summary: A key element of the North Norfolk Coastal Pathfinder Programme involved supporting and enabling local businesses adapt / respond to the challenges of coastal erosion risk and blight. The Pathfinder Business Advice Project and East Norfolk Marketing Project have been well received and have guided the shape of the potential further support options detailed in this report. This report provides a background to the need for further support and outlines options for consideration for inclusion in a comprehensive support scheme. The delivery of a business support scheme, including business grant and loans schemes, would be able to assist businesses in areas affected by coastal erosion and coastal flooding to develop further, with the objective of maintaining the local economy. Conclusions: The North Norfolk Coastal Pathfinder business advice and marketing projects delivered during 2010 have been successful and have highlighted the issues faced by businesses in the Coastal Pathfinder area. The proposed further support options outlined in this report are targeted at the issues faced by businesses which have engaged with the Pathfinder Programme and therefore it is anticipated that the measures will have a positive impact for local businesses and the wider community. It is recommended that the following initiatives are agreed and implemented under the further business support offered through the Pathfinder programme: • • • Development and implementation of coastal business grants Development and implementation of a revolving loans scheme Development and implementation of business circles and a funding toolkit. It is recommended that the Community Foundation is the preferable body to administer the Pathfinder loans and grants scheme and officers develop the schemes according to the details in this report. It is also recommended that a panel be established for consideration and assessment of loan and grant applications consisting of two members of the North Norfolk Business Forum, two District Councillors, one business representative and an officer from the Economic Development Team. Recommendations: That Cabinet: a) approve the development and delivery of a Pathfinder business Cabinet 4 July 2011 grant and loan scheme through the Norfolk Community Foundation in accordance with this report. b) nominate members to serve on the grants and loans assessment panel operated by the Norfolk Community Foundation in the administration of the North Norfolk Coastal Pathfinder further business support programme. Cabinet member(s): All Ward(s) affected: Poppyland, Gaunt, Mundesley, Happisburgh, Waxham, Contact Officer, telephone number, and e-mail: Robin Smith, 01263 516236, Robin.Smith@northnorfolk.gov.uk 1. Summary 1.1. A key element of the North Norfolk Coastal Pathfinder Programme involved supporting and enabling local businesses adapt / respond to the challenges of coastal erosion risk and blight. 1.2 The Pathfinder Business Advice Project and East Norfolk Marketing Project have been well received and have guided the shape of the potential further support options detailed in this report. This report provides a background to the need for further support and outlines options for consideration for inclusion in a comprehensive support scheme. The delivery of a business support scheme, including business grant and loans schemes, would be able to assist businesses in areas affected by coastal erosion and coastal flooding to develop further, with the objective of maintaining the local economy. 2. Introduction 2.1. The objective of the North Norfolk Coastal Pathfinder Programme was to trial innovative initiatives which will assist local communities adapt to coastal change. The results and lessons learned from this process will be reported back to central Government and it is anticipated that this will guide the further development of emerging coastal policies at a national level. 2.2. A key theme of the North Norfolk Pathfinder and one which was of great interest to the programme’s funding body, Defra, centres on the coastal business community. The Council’s original bid to Defra proposed two initial business objectives:• • Provision of business advice to help local businesses identify and respond to issues associated with coastal change and Development of a marketing and promotional strategy for the east of the district. Details of these two projects in terms of volumes of activity and outcomes have previously been reported to members. The information collected from local businesses through these projects has also influenced the further programme of business support now proposed. 2.3 The Pathfinder bid also set out to assist businesses adapt to coastal change through developing schemes to help secure the maintenance of properties at risk and help prevent disinvestment; facilitate the rolling back / relocation of businesses and support the business community in marketing the eastern coastal area of the district, the profile of which was lower than the resorts of Cromer and Sheringham and the AONB to the west of the district. Cabinet 4 July 2011 2.4 This report summarises the East Norfolk marketing project and business advice project and their outputs. It then draws together a comprehensive package of further business support to be offered through the Pathfinder programme. 3. Consideration of need for further support 3.1. East Norfolk Marketing Project 3.1.1. The East Norfolk marketing project is directed at the eastern coastal strip between Overstrand and Horsey, and stretches inland to the edge of North Walsham and includes Stalham. Although much of this area is not imminently threatened by loss through coastal erosion or flooding, the blighting effect of coastal change, the isolated nature of some communities and a historical focus of tourism promotion and development towards the west of the north coast of the district has impacted on the tourism offer of the area. 3.1.2. This project assessed previous tourism studies of the area, supplemented with further audits and drew together the thoughts of local businesses and attractions – particularly in respect of the branding and strategic positioning of the east of the district in terms of tourism marketing. This base work was then used to develop a marketing action plan and tourism development plan for the area. These action plans have also been supplemented by the development of a marketing toolkit for use of coastal businesses. 3.1.3. Following the completion of the action plan, mechanisms to enable the recommendations to be implemented are being actioned. A Service Level Agreement with the North Norfolk Tourism Forum will ensure that many new marketing activities will take place to champion the east of the district over the coming three years. This will also enable some of the development activities to be implemented, specifically seed funding to encourage improved tourism signage and visitor destination information. 3.1.4. Other recommendations from this project include the encouragement of co-operative working and sharing of knowledge and experiences between isolated businesses and the need for small scale marketing assistance to support the incorporation and further development of electronic marketing approaches. These recommendations can be delivered through the further business support options such as the business circles and grants initiatives outlined further below. 3.2. Business Advice Project 3.2.1. This project was launched in May 2010 and offered a programme of diagnostic and professional assistance to coastal businesses. This assistance included an initial health check of the business with the agreement of actions, the option to access £450 of vouchers for professional advice to help implement the actions and the opportunity to either develop a business plan or have themed advice in an area the client business required. 3.2.2. Initially businesses within the erosion epochs were contacted and later this was widened to those in parishes where erosion is an issue and areas which are at risk of coastal flooding. The number of businesses enrolled into the scheme is now 90 and it is fully subscribed. Through the delivery of this project there has been a diverse selection of businesses involved and a wide variety of issues have been reported and assistance requested. 3.2.3. The key issues and assistance requested through the business advice project reflects and builds upon those of the marketing project and include: a) access to finance from lenders b) ability to self fund small scale investment Cabinet 4 July 2011 c) requests for marketing assistance d) requests for professional assistance (e.g. planning guidance for relocation/diversification) e) requirement for skills development f) need for business co-operation and networking. The options of support detailed later in this report seek to meet these business needs. 3.3. Other issues 3.3.1. The business advice project has also enabled some businesses to voice innovative ideas which they believe will alleviate or address local community and business needs in responding to coastal change. These ideas are far ranging and pose questions in their own right. 3.3.2. In settlements where long term funding for coastal defence is uncertain (such as Overstrand) there was interest in businesses making contributions to coastal defences. This concept has been explored in the Pathfinder Wolferton Creek project in West Norfolk. In the context of Overstrand, it is anticipated such a scheme would need to extend further than one single parish as the costs required for future defence work would far exceed those which could be contributed by businesses in the village. There would also be other issues to consider, such as the long term life expectancy of the existing sea wall, sea level rise, changing sediment deposition and other coastal factors. 3.3.3. Innovation is a key characteristic of enterprising businesses and should be encouraged and promoted in the east of the district. This can unfortunately be stifled in some industry sectors due to coastal erosion or flood risk planning policies. These policies were adopted with good intention and following central government guidance, but in some cases prevent business diversification and growth. Such planning policies have little flexibility even when there could be options to provide mitigation against the risks or if they are non permanent developments. 4. Development of options 4.1. Through the Business Advice and Marketing projects businesses within the Coastal Pathfinder Area provided feedback on the issues they faced and their future needs. This information is detailed above and was appraised in light of the Pathfinder objectives and options for providing further business support were developed. 4.2. Essentially the issues and assistance detailed in paragraph 3.2.3 can be grouped into three main areas for support. • • • 4.3. Points a) and b) are issues with accessing finance and measures should be considered to alleviate this issue. Points c) to e) highlight areas where businesses need to target funds or be incentivised to do so. Point f) stands alone and requires a measure to strengthen the business networking and co-operation. A ‘business circles networking scheme’ alongside other Council support is already under development to meet this need. Initial feedback and options from the Business Advice Project for future support and interventions were tabled at the Pathfinder project board in July 2010 from which a steer was provided for further development. Following further business feedback the proposed options were refined and discussed at the October project board and approaches agreed in principle by the board in November 2010 and January 2011. Cabinet 4 July 2011 4.4. A report was prepared for the Cabinet meeting on 21 March 2011 proposing the establishment and operation of a revolving loan fund and small business grant scheme through the Pathfinder Programme, the principle of which was agreed subject to Full Council support. Members did however express concern over lack of evidence to support the proposals and requested that any future report include additional financial and legal advice. 4.5. An overriding legal issue that members should note arises from the Pathfinder source of funding and the need to comply with the conditions attached to the Pathfinder scheme itself. This concern was also expressed in a report prepared by the Council’s treasury advisors and states the need for the Council to ensure that it has met the grant conditions prior to applying grant monies. 5. Access to finance 5.1. Current business finance availability – April 2011 5.1.1. Businesses within the Coastal Pathfinder area reported that they often faced difficulties in securing finance to support future investment and business growth proposals because of the issue of risk or blight connected to their location within or near settlements at risk of coastal erosion / flooding. Whilst a number of financial assistance schemes did operate in the area, indeed across North Norfolk as a whole, many of these schemes were not believed to be supporting investment locally. 5.1.2. Existing financial support programmes which supposedly operate within the Coastal Pathfinder area include grants for specific improvements (e.g. carbon reduction schemes), private finance, bank loans, bank loans supported by the Government’s ‘Enterprise Finance Guarantee’ scheme and as a last resort loans through Community Development Finance Institutions (CDFIs). 5.1.3. Although these finance options are available for businesses to approach, it appears through the feedback from businesses and from the experiences of the Economic Development Team that these streams of funding are not always accessible to all businesses or accessed. This can either be due to lending criteria, lending preferences or due to the lending product not being attractive to the businesses. 5.1.4. For example, it appears: • • • • 5.2 That banks are less inclined to lend to businesses that may be at risk of erosion within the next 50 years, thus preventing investment in the business. That although CDFIs lend on the strength of a business case, they tend to lend less often to tourism based businesses. That CDFIs operating in the district are limited either in scope of the offer, only to women and business start-ups, or by lending rates which may not be attractive to businesses (12-19%). That businesses are not aware of all the options or how to present themselves effectively to maximize the likelihood of securing funding. In considering the issues outlined above, four approaches can be considered for improving the opportunities to businesses in the coastal areas of north Norfolk for accessing finance. These options can be considered exclusively or as a combined approach: • • • • Business funding toolkit (under development) Small Business Grants Business Loans Fund Development of business circles to encourage sharing of knowledge and experiences (under development) Cabinet 4 July 2011 6. Business Funding Toolkit 6.1 The Economic Development Team currently provides information to individual businesses enquiring for funding guidance. There is also a Grantfinder web facility provided through links from the NNDC website and the North Norfolk Business Forum. The North Norfolk Business Forum also host some information on CDFI lending. 6.2 There are benefits in further developing advice and guidance on sources of financial support available to local business through the development of a toolkit for businesses wishing to access funding. Such a toolkit need not be specific to coastal businesses but would be of use to any business within the district. It would be comprehensive and be easily available, thus saving the time of the Economic Development Team on many of the queries they receive. 6.3 The toolkit will coach a business through the funding opportunities available and provide some of the benefits, considerations and tips for each option. It is being developed under an existing Pathfinder contract. 7. Grants 7.1 Background 7.1.1 It is proposed that a Coastal Pathfinder business grants scheme is established to initially assist businesses involved in the Pathfinder Business Advice initiative in delivering their action and business plans. This would enable support to be provided in respect of relocation, adaptation, growth, improved marketing and enhanced facilities infrastructure, thus supporting continued investment and sustainability in vulnerable coastal locations. 7.1.2 Grant schemes can be criticised for being short term and not requiring business commitment, thus potentially providing little benefits to the business and local community. 7.1.3 In the Pathfinder area it is suggested that grants should be considered as an appropriate approach as they can go some way to ameliorate the effects of coastal blight, stimulate increased investment in the east of the district which has not benefited in the past from regeneration schemes and provide a basis upon which to build business confidence and investment whilst complementing the activities of the Pathfinder Marketing projects. 7.1.4 The scheme as proposed below would also encourage business commitment as it will require a 25% match funding investment from the business to access the funds and targets the funds in many areas which would potentially benefit more than the business alone e.g. improved visual appearance of business properties. 7.1.5 The proposed Pathfinder business grants scheme is a direct response to the successful Pathfinder Business Advice Project and will provide assistance to those businesses which have identified actions required to prepare their business for coastal change or to assist in increasing the vibrancy of businesses and blighted coastal areas. 7.2 Management and co-ordination 7.2.1 It would be proposed that the business grants fund should be publicised and administered on behalf of the Council by an external partner – such as the North Norfolk Business Forum or Norfolk Community Foundation. Cabinet 4 July 2011 7.2.2 Assessment of grant applications received could be undertaken by a Grants Assessment Panel, involving an elected member and/or officer to represent the Council, further consideration of which is given below 7.3 Eligibility criteria 7.3.1 It is proposed that the business grants scheme would initially be open to businesses which have signed up to the Pathfinder Business Advice Project within the Pathfinder area. Eligible businesses could also group themselves together (either formally or informally) to submit a joint grant application, in which case the maximum grant amount may be increased if necessary. 7.3.2 Should the grants not be taken up within the first six months of the scheme, other businesses within the Pathfinder Business Advice Area will become eligible, but will still require a robust business case to access funds. 7.3.3 Grants will not be awarded to businesses that are in arrears with their Non-Domestic Rate payments. Businesses will also be asked to provide information to enable assessment under EU State Aid rules. 7.3.4 Successful applications must: • • • • • 7.4 Be able to demonstrate the need for the grant. Provide at least 25% contribution to the total cost of the activity(ies) being applied for grant funding Show potential benefits to the community, from business ownership to job opportunities Represent good value for money Not be in arrears with their Non-Domestic Rate payments or in contravention of trading standards or any other statutory duty the Council has responsibility for. Grant Values 7.4.1 The grants will be available on first come first served basis. The grants will be awarded on the basis of a 25% contribution by the applicant business. The minimum grant available will be £1,000 while the maximum grant available will be £5,000. Therefore for a project with a total cost of £2000, the grant will be awarded for £1500, with the business contribution £500. In any case, the applicant business can top up the funding above the minimum 25% contribution required. 7.5 Grant Funds 7.5.1 Listed below are some of the uses proposed for support through a Pathfinder grant scheme. 7.5.2 Marketing grant This grant fund would enable businesses to improve their marketing activities. • • • • 7.5.3 Design and set-up for a new website Design and printing of new promotional literature etc Participation in exhibitions including marketing collaterals and stand paraphernalia Marketing consultants (should be inclusive of marketing collaterals) Professional advice grants Cabinet 4 July 2011 The support would be available to businesses wishing to explore the options and feasibility for relocation/adaptation as well as activities leading to further business development and expansion. • • • • • • 7.5.4 Business development consultants Planning consultants Legal fees for setting up the relocated business, establishing copyright etc Land agent fees for land investigations and negotiations Accountants fees for setting up new internal procedures Any other relevant and more in-depth professional advice services Infrastructure/Improvement grants These grants would be for capital investment schemes including • • • • • • 7.7.5 Adapting the business to coastal change such as property flood protection measures Construction of new facilities (e.g. en-suite toilet and bathroom for serviced accommodation) Enhancement of existing facilities (e.g. kitchen re-fitting, structural planting, double glazing and landscaping) Specialist equipment for a specific purpose Sign writing (e.g. shop front signage, brown signs) Contribution to the purchase of land for relocation Skills Development grants Grants would be available to businesses to develop skills of the business owner or staff. This could be to assist with meeting with accreditation schemes, widen the business offer, improve customer services or develop new skills. The fund will highlight specific skills development schemes which will be supported (e.g. Welcome Host), but will still allow other business related training following provision of a sound business case. • • • • • • Welcome Host Business specific skills, e.g. marketing, cash flow forecasting, personnel management Continuing professional development courses and seminars Refresher courses Training associated with new regulations – e.g. AXE gas fitters courses ICT training 7.8 What cannot be funded 7.8.1 There are certain activities or expenditure which would not be eligible for funding by the scheme: • • • • • • • • • Legal fees for litigation Annual accountants fees for tax and audit purposes Vehicles Stock Income taxes Non-Domestic Rates Travel and accommodation costs Insurance fees Utility bills Cabinet 4 July 2011 • • Existing debts Any aspect of sea defenses 7.8.2 Grants can not be applied for retrospectively for works already undertaken or services received. 7.9 Value of Grant fund 7.9.1 The total proposed grant fund identified in the Pathfinder budget profile is £105,000, of which £65,000 is revenue and £40,000 capital. A further £11,000 is budgeted for the promotion and administration of the fund. 7.10 Strengths of grants option 7.10.1 The operation of a business grant scheme under the Pathfinder programme would meet the issues and requests b), c), d) and e) as detailed in paragraph 3.2.3. It is likely to be well subscribed as it has been a measure which has been requested by businesses and is targeted to their needs. 7.11 Weaknesses of grants option 7.11.1 It might be difficult to monitor the final benefits generated from the grants to the business and also to the community as a whole. 8. Pathfinder Business Loan Scheme 8.1 Consideration has been given to the operation of a business loans scheme for businesses in the Pathfinder area to support investment of a scale above that eligible through the proposed Business Grants Scheme. The operation of a loan finance scheme would seek to be a gap financing measure to be primarily used for development and expansion of small businesses in the area which otherwise cannot access borrowing. 8.2 Consideration has been given to the way in which a loan scheme might be operated and delivered with a number of options being explored – including a revolving loan fund managed on behalf of the authority through a Community Development Finance Institution (CDFI) operated along commercial lines with interest charged on loans which would then be re-invested in the scheme allowing the value of the loans pool to grow over time; to a more modest scheme whereby interest free loans are provided to eligible businesses through a local organisation such as the Norfolk Community Foundation. 8.3 The operation of a business loan scheme would provide a fund for which coastal businesses could apply in order to support investment which allows their business to adapt, improve or relocate in the light of coastal blight. Eligible uses for the loans could include: • • • • • • • Acquisition of land and buildings for relocation or expansion New construction Facade and building enhancement Landscape and property improvements Machinery and equipment Purchase of materials to complete a major new order Developing new markets, products or services (if revenue funds are available) 8.4 Loan Characteristics 8.4.1 The lending terms would need to be agreed but it is suggested that the following terms could apply: Cabinet 4 July 2011 • • • • • • Loans will be between £5,000 and £35,000 Loan repayment periods between six months and five years A poor credit history or no credit history at all would NOT automatically exclude a client from borrowing Lack of security is not necessarily a barrier to lending. Capital repayment holidays may be agreed, where appropriate. Loans will not be granted to businesses that are in arrears with their NonDomestic Rate payments 8.4.2 The period over which loans would be repaid would vary according to the use of funds. A loan used for working capital, for instance, may range from one to three years, while loans for equipment and real estate are up to five years. 8.5 Requirements for Loan Application 8.5.1 Before a loan is issued, a business would need to supply the following documentation, these could have been prepared through the Pathfinder business advice initiative: • • • • • 8.5.2 Loan Application Form Business plan Business experience and management information Credit history and financial statements Cash flow projections. As a public investment instrument, loan funded projects would be expected to contribute to local economic growth and community revitalisation. Borrowers therefore, must be able to address performance measures at the end of the loan term such as: • • • Number and type of jobs created or retained Private funding relative to public investment, and Benefits to the community, from business ownership to job opportunities. 8.5.3 Business must not be in arrears with their Non-Domestic Rate payments or in contravention of trading standards or any other statutory duty the Council has responsibility for. 8.5.4 The loan facility would be longstanding and the benefits would reach beyond the Pathfinder timescales. As the loans are repaid, further businesses would be able to apply for support from the replenished fund. It may also be possible to contribute further funds to the facility or attract other contributors. 8.6 Administration and Management of the Loan Fund 8.6.1 There are two potential approaches to administering and managing a loan fund, either tendering the opportunity with a Community Development Finance Institute (CDFI) or alternatively placing the fund with the Norfolk Community Foundation. Both options have been considered in detail and it is recommended that formal discussions are held with the Norfolk Community Foundation about their ability to operate the Pathfinder loans scheme on behalf of the authority, based upon the fact that they are local to Norfolk, already have a record of delivering a number of community grant schemes in the district and are in discussions with a number of local partners about the development and delivery of other business loan scheme proposals across Norfolk which could either add value to or present an opportunity to extend / further develop the Pathfinder loan scheme in the longer term. 8.7 Budget Cabinet 4 July 2011 8.7.1 Within the agreed Pathfinder budget there is a £200,000 capital sum identified to support the creation of a Business Loans Fund. A further £75,000 of revenue funding is identified to meet the management costs of the fund. 8.7.2 Opportunities may exist to discuss the level of management fee the Norfolk Community Foundation might wish to charge in the operation of the Business Loans Scheme, with possible savings being realised if the Community Foundation were to be asked to operate both the Pathfinder Loans and Grant Scheme on behalf of the Council. 8.8 Legal considerations 8.8.1 The Localism Bill proposes a general power of competence for local authorities to do anything that individuals generally may do, subject to restrictions expressly imposed by existing legislation. This is yet to be passed by parliament but once enacted should allow local authorities to invest in this type of Foundation. 8.8.2 Subject to confirmation regarding the level of local authority control of the Community Foundation, delivery of a loan fund by means of the Foundation may also lessen the imperative for a full procurement procedure. 10. Financial Implications 10.1 The total amount of money available to support the delivery of the further business support project under the Coastal Pathfinder Programme is £504,000. Of this a total of approximately £78,000 has already been spent or committed, leaving a working budget of £426,000. All potential proposed initiatives within this budget are detailed in Table 1 below. Table 1. Pathfinder business support budget allocations Business Support Access to funding toolkit Grants co-ordination Grant fund Business Loan Fund – capital fund Business Loan Fund administration over five years Spent or committed Total Capital (£) 40,000 200,000 240,000 (£) Revenue (£) Part of existing contract 11,000 65,000 75,000 78000 229,000 469,000 The remaining budget sum of £35,000 should be retained in the short term for the costs in developing the schemes and as a contingency. Reallocation of the remaining funds will take place following implementation. 11. Risks to the Council 11.1 The implementation of the Pathfinder further business support programme as proposed is considered to present limited risks to the Council. The possible use of a CDFI to administer the business loans scheme was dismissed as presenting a greater risk to the authority than the administration of a loans scheme by the Norfolk Community Foundation which is based locally and with which the Council has established relations and working arrangements. 11.2 There is a risk that the business grants and loans might not be taken up by businesses, in which case the programme of support will be reviewed and revised. It is considered that this risk is minimised due the support being targeted to the needs identified through the earlier Pathfinder business advice project. Cabinet 4 July 2011 12. Sustainability 12.1 There are no sustainability issues arising from this report. 13. Equality and Diversity 13.1 The Pathfinder Programme objectives were always intended to be targeted at coastal areas and the business projects have been directed to the east of the district. This is due to the trial nature of the programme and it has been publicised widely that the programme would not be able to meet all the requirements of coastal communities. The funding is geographically targeted and should not therefore be considered as an equality issue. Previous regeneration schemes have been implemented to specific areas. Should the business scheme continue to be successful, the Council may decide to seek funding to roll out a wider scheme for the district. 14. Crime and disorder 14.1 There are no crime or disorder issues. 15. Conclusions 15.1 The North Norfolk Coastal Pathfinder business advice and marketing projects delivered during 2010 have been successful and have highlighted the issues faced by businesses in the Coastal Pathfinder area. The proposed further support options outlined in this report are targeted at the issues faced by businesses which have engaged with the Pathfinder Programme and therefore it is anticipated that the measures will have a positive impact for local businesses and the wider community. 15.3.1 It is recommended that the following initiatives are agreed and implemented under the further business support offered through the Pathfinder programme: • • • Development and implementation of coastal business grants Development and implementation of a revolving loans scheme Development and implementation of business circles and a funding toolkit. 15.3.2 It is recommended that the Community Foundation is the preferable body to administer the Pathfinder loans and grants scheme and officers develop the schemes according to the details in this report. It is also recommended that a panel be established for consideration and assessment of loan and grant applications consisting of two members of the North Norfolk Business Forum, two District Councillors, one business representative and an officer from the Economic Development Team. 16. Recommendations That Cabinet: c) approve the development and delivery of a Pathfinder business grant and loan scheme through the Norfolk Community Foundation in accordance with this report. d) nominate members to serve on the grants and loans assessment panel operated by the Norfolk Community Foundation in the administration of the North Norfolk Coastal Pathfinder further business support programme.