Agenda item ___5 AUDIT COMMITTEE Minutes of a meeting of the Audit Committee held on Tuesday 19 March 2013 in the Committee Room, Council Offices, Holt Road, Cromer at 2.00 pm. Members Present: Committee: Mr N D Dixon (Chairman) Mrs A Moore Mr R Reynolds Officers in Attendance: The Head of Finance, the Head of Internal Audit, the Revenues and Benefits Services Manager and the Democratic Services Officer (IV). Also in Attendance: Julian Rickett, Aphrodite Antoniades (PriceWaterhouseCooper) Mr B Jarvis Miss B Palmer Mr D Young 39. APOLOGIES None received. 40. PUBLIC QUESTIONS None received. 41. ITEMS OF URGENT BUSINESS Although there were no items of urgent business, the Chairman reported upon informal discussions held before the meeting, to help inform the way that the Committee moved forward. In recognition of a shortfall identified in training and development, he had discussed with the External Audit Engagement Leader the provision of a session to widen the skills required by Audit Committee Members. He asked that Democratic Services make arrangements for the scheduling of such a session. 42. DECLARATIONS OF INTEREST None. 43. MINUTES The Minutes of the meeting of the Audit Committee held on 04 December 2012 were approved as a correct record. On Minute 34: Progress on Internal Audit Activity, Mr D Young enquired as to progress on the recruitment to the Procurement Officer vacancy. The Head of Financial Services stated that, following an earlier unsuccessful attempt to recruit, the role had now been incorporated into that of Chief Accountant. Interviews would be taking place in the next week and Members would be updated at the next meeting. Following the confirmation of the commitment to reinstate the ICT Strategy Group, as mentioned under the same Minute, Mr Young asked whether the Group had met. The Head of Finance said that the Group had not yet been set up. The Democratic Services Officer undertook to look into this matter. Audit Committee 1 19 March 2013 In reply to a question from Mr R Reynolds on the absence through sickness of a member of staff referred to in Minute 36: Business Continuity, the Head of Finance reported that the officer had now returned to work. 44. AUDIT UPDATE AND ACTION LIST Members were updated on progress on actions arising from the minutes of the meeting of 04 December 2012. A revised version of the Constitution had been completed and recently published, incorporating all agreed changes and details requiring amendment since the previous edition. Mrs A Moore was disappointed that it had not been possible to produce this in the loose-leaf format for which a preference had been expressed. The Revenues and Benefits Services Manager reported on changes whereby the Council’s fraud investigation officers would be merged with those of the Department of Work and Pensions, prior to the introduction of universal credit. It was now understood that this had been put back to April 2014. The Fraud Policy would need to be amended to reflect the changes to Council Tax Benefits. A report would go to Cabinet in September. The Revenues and Benefits Services Manager gave a detailed progress report on data merging proposed under the Shared Services Partnership and subsequent events. The situation had previously been reported to the Overview and Scrutiny Committee. The new software incorporated the integration of Council Tax, business rates, benefits and workflow. The original intention had been a merged database between North Norfolk and the Borough of King’s Lynn and West Norfolk. Following conversion, there had been technical difficulties accessing the data held at King’s Lynn. Given these issues, backlogs at both authorities, coping with legislative changes and poor staff morale, it had been agreed to delay the data merge until April/May 2013. The technical problems of accessing the data had continued, impacting on performance and staff morale problems. It had been agreed by the Steering Group and Partnership Board that the data would have to be returned to Cromer. Data had been transferred back in December for testing and then “live” (subject to further testing) in January. Deadlines had been affected by the approaching annual billing process. The system now operated in a stable and reliable environment, with the speed of operation, performance and staff morale improving considerably. Benefits claims were now being processed in 10-11 days, as opposed to 44 days. The year end had been challenging, but Council tax bills and benefits statements had all been issued. In thanking the Revenues and Benefits Services Manager for her report, the Chairman asked whether she felt any lessons had been learned by the Council. In reply, the officer stated that assurances had been given that the software would work; this was confirmed by testing, but not supported when volume was applied. In reply to a question from Mr B Jarvis, she added that this experience had not been discouraging; the need to be more challenging had been taken on and had to be put into practice if similar projects were to be undertaken. Business Continuity was considered under a separate agenda item (see Minute 48 below). Other actions had been completed as set out in the report. Audit Committee 2 19 March 2013 45. CERTIFICATION REPORT (2011/12) – REPORT TO THOSE CHARGED WITH GOVERNANCE Julian Rickett, External Audit Engagement Leader, explained that the issue of the Annual Certification report met an Audit Commission requirement. Certification work was carried out by external auditors, effectively as agents for the Audit Commission, as a form of assurance engagement in relation to bodies who made grants to local authorities; it involved the application of prescribed tests in accordance with certification Instructions, to give reasonable assurance that claims and returns were fairly stated and in accordance with specified terms and conditions. He drew attention to claims and returns certified, with qualifications, in respect of the Housing and Council Tax Benefits Scheme and the National Non-Domestic Rates, and appendices covering the Management Action Plan and Certification Fees. `Mr D Young noted that, in both certified claims, the original and final values remained constant. Mr Rickett confirmed that this meant that in each case the claim had been accurate. In reply to a further question from Mr Young, Mr Rickett explained that the statement on the possibility of a reduction of fees in certain circumstances (Appendix A) was a standard comment; the areas shown where an authority’s performance could possibly be improved was not an indication of any weakness on the part of North Norfolk in these fields. In reply to Mr R Reynolds, Mr Rickett stated that training for benefits assessors was ongoing, as agreed in the management response to a recommendation on the Housing and Council Tax Benefits Subsidy Claim. On the same subject, Mr Rickett confirmed that the issue of non-compliance with all deadlines for the submission of claim forms had been addressed. RESOLVED That the Certification Report for 2011/12 be accepted. 46. EXTERNAL AUDIT PLAN 2012/13 The External Audit Engagement Partner presented the Audit Plan, which had been developed with the assistance of Council Members and Officers. He asked the Committee to consider the proposed scope, whether Members were comfortable with the audit risks and approach, to consider and respond to the matters relating to fraud and to agree fees. The section of the plan relating to Risk Assessment highlighted the two areas of management override of controls and revenue recognition and the risk of fraud inherent in both areas. He stressed that the identification of both as “Significant” risks applied to organisations generally; risks classified as “Elevated” in these areas were also common among authorities. In reply to a question from Mr Young, he commented that the Plan contained little in the way of material changes and that the “Significant” and Elevated” risks were the same as for the previous year. Members noted that the proposed fees had decreased. Mr Rickett explained that this was mainly due to changes in the Audit Commission’s billing arrangements. The Committee expressed its satisfaction with the scope of the plan, the risks and the general approach taken. RESOLVED Audit Committee 3 19 March 2013 1) That the External Audit Plan for 2012/13 be agreed 2) That the proposed audit fees for the year be approved. 47. INTERNAL AUDIT’S TERMS OF REFERENCE, PERFORMANCE INDICATORS, CODE OF ETHICS, STRATEGY, AUDIT PLANS AND SUMMARY AUDIT COVERAGE INFORMATION FOR 2013/14 The Head of Internal Audit explained that the report provided an overview of the stages to be followed towards ensuring that the service met the requirements set out in the Accounts and Audit Regulations 2011 and appropriate professional standards. The report also aimed to clarify the links between the various documents presented for approval to that end. Current provisions mirrored CIPFA Code of Practice requirements. However, on 1 April 2013, new Public Sector Internal Audit Standards would be introduced. Detailed guidance on the new standards would not be available before then and, once this had been published, all aspects of service delivery and documentation would be reviewed and updated as necessary. It was known that the proposed Code of Ethics completely reflected the new standards. The Audit Strategy included a rationalisation exercise which reduced standard times for many tasks. The resultant savings were identified in the Strategic Audit Plan, which had been prepared according to current conditions. Detailed consultation had taken place in the preparation of the Annual Audit Plan, which would serve as the work programme for the Council’s internal audit services contractor, Deloitte Public Sector Internal Audit Ltd. The Summary of Internal Audit Coverage documentation provided a good overview and a framework for the next year’s tasks; it gave service areas a good idea of where Internal Audit would be concentrating its efforts, whilst at the same time allowing for flexibility. The Map of Audit Assurances indicated how the controls worked. Mr Young asked whether another audit was planned on the subject of ”Whistleblowing” and also when the IT Network infrastructure would be looked at again. In reply, the Head of Internal Audit said that the “Whistleblowing” problem had been rectified by the production of a comprehensive policy; the Monitoring Officer had considered that what had been required was an update of earlier material. The IT Network Infrastructure would be looked at again in October. The Chairman emphasised the importance of the documentation in setting the scene for the coming year, bringing together Internal and External Audit, Management and the Audit Committee. It was therefore essential that the Committee was satisfied that what was eventually agreed represented a good approach with adequate coverage. The Head of Internal Audit explained how Internal and External Audit worked closely together. The Chairman recognised the benefit of this to the Council, as well as the value of the Head of Internal Audit’s work with other organisations. RESOLVED That the following be approved: Internal Audit’s Terms of Reference and Performance Indicators for 2013/14 Internal Audit’s Code of Ethics for 2013/14 Internal Audit Audit’s Strategy for 2013/14 Audit Committee 4 19 March 2013 The Strategic Audit Plan for 2013/14 to 2015/16 The Annual Audit Plan for 2013/14 The Summary of Internal Audit Coverage for 2013/14 48. BUSINESS CONTINUITY The Civil Contingencies Manager had been unable to attend the meeting, but had submitted a paper providing a six-monthly update on Business Continuity planning. The Chairman reminded Members that this topic had given rise to concerns for some time and there was still work to be done towards the production of a plan that would ensure an agreed standard of continuity for business operations. Members had some sympathy with the difficulties of co-ordinating the completion of plans for all service areas. There was general agreement with the observation by Mr B Jarvis that a third column in the chart attached to the agenda, setting target dates, would be useful. Not only would this give the Committee forecasts for consideration, but also assist the Civil Contingencies Manager in securing the necessary action. The Chairman suggested that the Civil Contingencies Manager be asked to provide this information to Members in advance of the June meeting, so that the Committee was in a position to review the matter at that time. RESOLVED 1) That the contents of the report be noted 2) That the Civil Contingencies Officer be asked to attend the next meeting and, in the meantime, to provide forecast completion dates for the respective Business Continuity documents. 49. AUDIT COMMITTEE WORK PROGRAMME The Chairman referred to the Work Programme for the Committee up to December 2013, as set out in the agenda. He pointed out that the subject of Risk would now be coming to the June meeting. RESOLVED To note the Work Programme. The meeting ended at 3.30 pm. ______________________ Chairman Audit Committee 5 19 March 2013