Agenda Item 5 AUDIT COMMITTEE Minutes of a meeting of the Audit Committee held on 6 December 2011 in the Committee Room, Council Offices, Holt Road, Cromer at 2.00 pm. Members Present: Committee: Mr N D Dixon (Chairman) Mr B Jarvis Mrs A Moore Mr J Punchard Mr D Young Officers in Attendance: The Acting Financial Services Manager, the Deputy Audit Manager, the Interim Accountancy Manager, the Policy and Performance Management Officer (for minute 30), the Environmental Health Manager (for minute 31) and the Democratic Services Team Leader (MMH). Also in Attendance Julian Rickett (for items 1 – 10), Sarah Brown (PriceWaterhouseCoopers) 36 APOLOGIES None received. 37 SUBSTITUTES None. 38 PUBLIC QUESTIONS None received. 39 ITEMS OF URGENT BUSINESS None 40 DECLARATIONS OF INTEREST None 41 MINUTES The Minutes of the meeting of the Audit Committee held on 13 September 2011 were approved as a correct record. Audit Committee 1 6 December 2011 42 AUDIT UPDATE AND ACTION LIST Members were updated on progress on actions arising from the minutes of the meeting of 13 September 2011. a) To review the working protocol: the draft Protocol for 2012/13 had been prepared. There were no significant amendments. The Committee had previously agreed that they only required any significant amendments to be reported in future. b) Partnership arrangements: a report was on the Agenda. c) Network Audit report: a briefing note had been provided for Members and was on the Agenda. d) September Audit Committee: the 2012 meeting had been programmed for 18 September. The 2012/13 Programme of Meetings was expected to be approved by Full Council on 14 December 2011. e) Terms of Reference: the Audit Committee Terms of Reference had not yet been amended. This would be addressed as part of the review of the Constitution in the New Year. f) Business Continuity: an oral update was on the Agenda. 43 AUDIT OF THE STATEMENT OF ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2011 AND ANNUAL SUMMARY OF RECOMMENDATIONS The report supplemented the matters that were reported to the Audit Committee on 13 September 2012 in the 2010/11 report to those charged with governance (ISA 260 (UK & I)). Although this report had not been listed on the forward work programme it had been scheduled as a report that would normally come to the Audit Committee in the meeting following the presentation of the ISA 260. The Democratic Services Team Leader undertook to contact the Manager, PWC in between meetings to ensure that the work programme accurately reflected the reports. The summary included 20 recommendations, all of which had been agreed by management. Timetables were in place for their implementation. Members discussed the report: a) Overpayments had been made to Members who had changed their role after the 2011 election. This had been the result of human error and the money had been recovered. The Acting Financial Services Manager suggested that a trigger be put in place on the Human Resources system to prevent a recurrence. He would confirm to Members when this trigger was in place. b) In reply to a Member’s question Julian Rickett explained that the wording “We reiterate our original recommendation” was used when a recommendation had been proposed in a previous year. Officers pointed out that sometimes recommendations were not implemented because it was not possible. The limitations of the Civica system was an example of this. The Audit Committee had to consider the balance between risk, recommendations and operational necessity. c) There had been a significant number of recommendations regarding Asset Management. The Acting Financial Services Manager had been discussed this with the Council’s valuer within Property Services to ensure that recommendations were carried out and that there was an improvement for next year. d) Suspense accounts: having a balance at the year end was discouraged because they could mask other transactions. The balance held in the suspense account at the year end was £7,052.80, made up of 3 items. The Acting Financial Services Manager had presented this to the Audit Committee in September and had explained the items and the reasons they were held in suspense. Sometimes credits were received Audit Committee 2 6 December 2011 AUDIT OF THE STATEMENT OF ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2011 AND ANNUAL SUMMARY OF RECOMMENDATIONS (Continued) without description. They were held in suspense until they could be allocated. In other organisations such accounts were called “Other Creditors” or similar. RESOLVED To note the report. 44 ANNUAL AUDIT LETTER 2010/11 AUDIT The purpose of the letter was to provide a high level summary of the results of the 2010/11 audit work that PriceWaterhouseCoopers (PWC) had undertaken at North Norfolk District Council. Reports already issued included the Audit opinion for the 2010/11 financial statements, including the value for money conclusion, the Report to those charged with Governance (ISA (UK&I) 260) and the Audit of the Statement of Accounts for the year ended 31 March 2011/ summary of audit recommendations. In the view of PWC the underlying quality of the process for producing the accounts, including the supporting papers, was good subject to several concerns that were discussed in detail with the Audit Committee on 13 September 2011. External Audit had issued an unqualified opinion on the accounts for 2010 – 11 and the value for money conclusion. There were no matters which they wished to bring to the Committee’s attention. RESOLVED To note the Annual Audit Letter 2010/11 45 PROGRESS REPORT ON INTERNAL AUDIT ACTIVITY, APRIL – OCTOBER 2011 The report provided an update to the Committee on the outcomes of audit work completed since the previous report (up to August 2011), and assessed the performance and effectiveness of the Internal Service in delivering the Annual Audit Plan between April and October 2011. Three additional audit assignments had been completed since the previous report to Committee, 57% of the work had been completed and the audit plan remained on schedule to deliver the Annual Report and Opinion of the Head of Internal Audit. Internal Audit continued to deliver an effective service to the Council. The Business Continuity audit had been moved to December because of changes in service management but would now take place in Quarter 4 because it would be more effective. The Audit Committee was receiving regular quarterly updates on this service. The audit on communications had been deferred as it was considered that there were no areas where an audit could add value. Three additional assignments had been completed since the September progress report. The outcomes of these audits were included at Appendix B to the report. The review of the waste management contract with Kier had resulted in a limited assurance opinion being awarded. One high priority item was raised in respect of the income payable to the Council for garden waste collections. Subsequent to the completion of the audit fieldwork, management had confirmed that the income due had now been received. Audit Committee 3 6 December 2011 PROGRESS REPORT ON INTERNAL AUDIT ACTIVITY, APRIL – OCTOBER 2011 (Continued) There had been significant improvement in timeframes to deliver final reports once the draft report had been issued. This meant that the overall time to deliver audit reports had also improved. In response to a Member’s question the Deputy Audit Manager explained that some audit reports had taken longer to deliver because of the very robust internal review process required. There was no significant impact if a report went 4 or 5 days over the target date. The quality of the report was more important than the target. RESOLVED to note the progress made in delivering the Annual Audit Plan, and the outcomes of the work of Internal Audit completed at this stage. 46 THE STATUS OF AGREED AUDIT RECOMMENDATIONS DUE FOR IMPLEMENTATION BY 30 SEPTEMBER 2011 The report provided an overview of the progress made in implementing the audit recommendations due at 30 September 2011. No high priority issues due at this stage remained outstanding, and the overall number of outstanding items had continued to reduce. Action had been taken to address areas of weakness in respect of network infrastructure in particular. There had been significant improvement in follow-up over the past year. 5 recommendations remained outstanding in respect of partnerships. The Interim Accountancy Manager was undertaking work on the Council’s partnership framework and the audit recommendations were being considered as part of this work. There were 4 outstanding recommendations in respect of the Environmental Health Service which had arisen from difficulties in finalising the contracts for pest control and dog kenneling services. In response to a Member’s question the Deputy Audit Manager said that it was easy to track the progress of recommendations because they were held in the TEN performance management system. However, there was more work to be done on updates. When a recommendation was implemented it should be updated on the TEN system but there were occasions where this did not happen. It was acknowledged that TEN was not a user-friendly system. Other systems were available but there were no plans to upgrade at present. The Acting Financial Services Manager would discuss this with the Performance Management Officer. TEN held service plans, policies, consultations and frameworks as well as audit recommendations. Training needed to be provided if the TEN system was to be retained. Members expressed concern that the TEN system had significant limitations and that the system should be reviewed in light of the best way forward for the future. RESOLVED to 1. Note the progress made to implement audit recommendations, and the areas where further work is required. 2. Add a review of the TEN system to the Audit Committee action list. 47 AUDIT COMMITTEE SELF-ASSESSMENT This item had been deferred from the meeting of 13 September 2011. However, it was agreed that to work through the Self-Assessment now could be disadvantageous to new Members who might not make input or be able to identify training needs. Members were Audit Committee 4 6 December 2011 AUDIT COMMITTEE SELF-ASSESSMENT (Continued) requested to complete the Self-Assessment in their own time and to return it to the Deputy Audit Manager by 16 December 2011. The Deputy Audit Manager would collate the responses into an action plan which she would bring initially to the pre-Agenda meeting, then to the March meeting of the Committee. It was noted that the terms of reference in the CIPFA guidance were significantly different from those in the Audit Committee Terms of Reference in the Constitution. This needed to be reviewed in light of the changes to public audit. RESOLVED 1. To complete the Self-Assessment and to return it to the Deputy Audit Manager by 16 December 2011. 2. That the Deputy Audit Manager should collate the responses into an action plan to be reported back to the Committee. 48 THE FUTURE PROVISION OF EXTERNAL AUDIT In August 2010 the Secretary of State for Communities and Local Government had announced that new arrangements would be put in place for auditing local public bodies in England. Since then a consultation exercise had taken place. The report updated Members with developments, including future arrangements following the abolition of the Audit Commission. Professional audit would still be necessary. It was likely that the Government would increase the list of auditors for Auditor Choice. The Council would be able to choose its own auditor although PWC would be retained for the audit of the 2011/12 accounts, after which they would have a watching brief for a period after the new auditor was appointed. The new auditors would draw up the audit plan and would have rights to use the outgoing auditor’s working papers. The same level of audit work would still be required. The consultation had placed an emphasis on the introduction of independent Members to the Audit Committee. The outcome of this was awaited but it seemed that Audit Committees could be different in the future. A further report would be brought to the Audit Committee when there was greater clarity. RESOLVED To note the report. 49 REVIEW OF THE RISK MANAGEMENT FRAMEWORK The Revised Corporate Risk Framework drew extensively on the current provisions for identifying risk, recording risk and reviewing risk while, at the same time, developing a different reporting structure to allow for ongoing risk assessment and review. Certain risks needed to be reviewed by the Audit Committee on a regular basis. The Audit Committee had a responsibility to be aware of the risks to the organization. The previous method of reporting had given a very limited overview. Audit Committee 5 6 December 2011 REVIEW OF THE RISK MANAGEMENT FRAMEWORK (Continued) The Audit Committee was asked to comment on the draft revised Framework. The comments would be passed to the Performance and Risk Management Board for consideration in preparing a final version. a) There was no longer a Corporate Risk Officer. The “risk owner” was the Strategic Director responsible for the risk and its mitigation, although the mitigation could be owned by someone else in the directorate. Actions would be carried out by heads of service. b) The previous framework had lacked presentation of the dynamics, key drivers and trends surrounding a risk. The final revised framework should be capable of displaying these things. c) The next step would be to populate the framework with risks and put it to the test. d) Some authorities offered risk management training or workshops to help equip Members and officers. The possibility of offering this at NNDC was being investigated by the Interim Accountancy Manager and the Organisational Development Manager. RESOLVED That the Risk Management Framework should be taken forward to the Performance and Risk Management Board and that the Audit Committee should keep a watching brief. 50 REVIEW OF THE PARTNERSHIP FRAMEWORK It was an opportune time to review the Partnership Framework. Some of the partnerships listed in the current Framework were no longer in operation and the document failed to define or categorise partnerships effectively. The revised Framework aimed not only to define and categorise partnerships but to provide Members with support when they attended meetings of outside bodies, especially when their role was that of trustee. The draft Framework was discussed: a) Regular reports should be received on major partnerships. The revised Framework would address this. b) The report suggested that there were 3 levels of partnership but it was recognised that these definitions were not absolute. The Interim Accountancy Manager would reflect on this and revise the wording if necessary. c) The arrangements put in place needed to be proportionate to the needs of the partnership. d) The governance arrangements of partnerships needed to be considered. e) The Interim Accountancy Manager invited further comments by email. f) The comments of the Audit Committee would be forwarded to the Performance and Risk Management Board. RESOLVED That comments from the Audit Committee on the revised Partnership Framework be collated and passed to the Performance and Risk Board to develop a final version to be adopted by the Council. Audit Committee 6 6 December 2011 51 PERFORMANCE MANAGEMENT FRAMEWORK REVIEW – DRAFT The report presented the key revisions made to the Performance Management Framework and the revised version of the document which would ensure that the Council’s approach to performance management remained fit-for-purpose and would ensure delivery of the priorities in the Corporate Plan. The key changes to the framework were: 1) 2) 3) 4) 5) Inclusion of the Annual Action Plan Removal of Organisational Development Plans from the previous Corporate Plan Removal of National Indicators Removal of Local Area Agreement Indicators Addition of collection of database of performance management reporting including information about; a. What is performance managed b. Who is responsible c. How it is managed/ by whom d. How often e. Where it is stored and in what format 6) Projects would be reported on quarterly (previously monthly) and the performance system will show clearly where reporting has not taken place The document would be circulated to all managers in NNDC and be discussed at the regular meetings between the Policy and Performance Management Officer and Managers to ensure smooth implementation. The framework would be submitted to the Overview and Scrutiny Committee alongside the first Annual Action Plan in early 2012. Comments from the Audit Committee would be communicated to Overview and Scrutiny. It was intended that the framework would then go to Cabinet and Full Council and be implemented in April 2012. Members requested that it should come back to the Audit Committee in March, before it was signed off. A Member asked how, with national performance indicators removed, we could compare our performance. The Policy and Performance Management Office replied that NNDC belonged to SPARSE who supplied key indicators for comparable councils. It was, however, more important to set targets to fit the needs of North Norfolk. RESOLVED That a further report should be made to the Audit Committee in March 2012, before the Performance Management Framework went to Full Council. 52 NETWORK INFRASTRUCTURE, SECURITY AND TELECOMMUNICATIONS AUDIT A briefing note had been received from the ICT Manager updating Members on progress with the implementation of audit recommendations. Members were satisfied with progress and NETWORK INFRASTRUCTURE, SECURITY AND TELECOMMUNICATIONS AUDIT (Continued) RESOLVED to remove the Network Infrastructure, Security and Telecommunications Audit report from the Action List. Audit Committee 7 6 December 2011 53 BUSINESS CONTINUITY a) The Business Continuity Working Group would reconvene on 15 December 2011, meeting monthly thereafter. Members were asked if they wished to make a nomination as there had previously been Member representation. The Chairman advised Members that CIPFA guidance advised against the Audit Committee getting involved in executive matters. It was decided that the Portfolio Holder, Mr J Lee, should be asked to join the Group. b) The Business Continuity Manager was producing a diagram which indicated the potential risks in each service area. This would be included in the next report to the Committee. c) There had been 2 disruptive events recently: i) Very high tides on 26 November 2011: there had been significant work for the flood wardens and minor flooding. This had led to a review of some of the arrangements particularly regarding the shutting of flood barriers and ensuring effective communications. ii) Industrial Action on 30 November 2011: Civil Contingencies staff had gone round the office checking services for ability to maintain services and meet legal requirements. In most teams it had been a matter of deferring work until the next day. There would be a debriefing at the Business Continuity Working Group. d) Arrangements for provision of a generator were being reviewed. Members were concerned that an arrangement had not yet been put in place and asked that this should be actioned before the next meeting. e) The corporate plan was under review. It was still valid but some posts had changed or no longer existed. f) In the event of the main office being unusable business arrangements could be up and running in the Annexe in about an hour although some of the systems, such as Revenues and Benefits, would take longer. It was acknowledged that if the disruption to business had been caused by fire this arrangement might not be viable. If all else failed there was still a reciprocal arrangement with Victory Housing Trust. g) Future objectives for the next 6 months included: i) Reinstating the Business Continuity Working Group ii) Revising the template for team business continuity plans. iii) Identifying those teams which needed plans. iv) Ensuring that teams completed their individual business continuity plans. h) In response to a question from the Committee the Environmental Health Manager said that there were 41 teams but that some might be covered by an over-arching plan. There would be more clarity on this when the next report was brought to the Committee. i) Members were concerned that there had been little progress with business continuity over a significant period of time, although they recognised that there had been problems regarding staffing. RESOLVED That the report made to the Committee in March 2012 should include information about the risks to each service area, the number of team business continuity plans in place and confirmation that arrangements for a generator were in place. Audit Committee 8 6 December 2011 54 AUDIT COMMITTEE WORK PROGRAMME The following updates were made to the Audit Committee Work Programme for March: a) The Audit Plan, Audit Letter and Annual Grant Certification Report would be received from PWC. b) The Performance Management Framework would be brought back to the Committee. c) The Self-Assessments would be brought to the Committee as an Action Plan. RESOLVED To note the Work Programme. The meeting ended at 5.00 pm. ______________________ Chairman Audit Committee 9 6 December 2011