Please contact: Tessa Gilder-Smith Please email: Tessa.Gilder-Smith@north-norfolk.gov.uk Please direct dial on: 01263 516047 04 March 2014 A meeting of the Overview and Scrutiny Committee of North Norfolk District Council will be held in the in the Council Chamber at the Council Offices, Holt Road, Cromer on Wednesday 12th March 2014 at 9.30a.m. At the discretion of the Chairman, a short break will be taken after the meeting has been running for approximately one and a half hours. Members of the public who wish to ask a question or speak on an agenda item are requested to arrive at least 15 minutes before the start of the meeting. It will not always be possible to accommodate requests after that time. This is to allow time for the Committee Chair to rearrange the order of items on the agenda for the convenience of members of the public. Further information on the procedure for public speaking can be obtained from Democratic Services, Tel: 01263 516010, Email: democraticservices@north-norfolk.gov.uk Sheila Oxtoby Chief Executive To: Mrs A Claussen-Reynolds, Ms V R Gay, Mrs A Green, Mr B Jarvis, Mrs B McGoun, Mr P Moore, Mr J H Perry-Warnes, Mr R Reynolds, Mr E Seward, Mr R Shepherd, Mr N Smith, and Mr P Terrington. All other Members of the Council for information. Members of the Management Team, appropriate Officers, Press and Public. If you have any special requirements in order to attend this meeting, please let us know in advance If you would like any document in large print, audio, Braille, alternative format or in a different language please contact us. Chief Executive: Sheila Oxtoby Corporate Directors: Nick Baker & Steve Blatch Tel 01263 513811 Fax 01263 515042 Minicom 01263 516005 Email districtcouncil@north-norfolk.gov.uk Web site northnorfolk.org AGENDA 1. TO RECEIVE APOLOGIES FOR ABSENCE 2. SUBSTITUTES 3. PUBLIC QUESTIONS To receive questions from the public, if any 4. MINUTES (Page 1) (9.30 – 9.35) To approve as correct records the minutes of the meeting of the Overview and Scrutiny Committee held on 15 January 2014 5. ITEMS OF URGENT BUSINESS To determine any other items of business which the Chairman decides should be considered as a matter of urgency pursuant to Section 100B(4)(b) of the Local Government Act 1972. 6. DECLARATIONS OF INTEREST Members are asked at this stage to declare any interests that they may have in any of the following items on the agenda. The Code of Conduct for Members requires that declarations include the nature of the interest and whether it is a disclosable pecuniary interest. 7. PETITIONS FROM MEMBERS OF THE PUBLIC To consider any petitions received from members of the public. 8. CONSIDERATION OF ANY MATTER REFERRED TO THE COMMITTEE BY A MEMBER To consider a matter referred to the committee by Councillor Philip High, regarding the application of the Living Wage at North Norfolk District Council, following a recommendation made by the Joint Staff Consultative Committee. (Note: A report on this item is to follow) 9. RESPONSES OF THE COUNCIL OR THE CABINET TO THE COMMITTEE’S REPORTS OR RECOMMENDATIONS To consider any responses of the Council or the Cabinet to the Committee’s reports or recommendations. 10. THE CABINET WORK PROGRAMME (Page 11) (9.35 – 9.40) To discuss the Cabinet Work Programme and to consider the programme of business for Cabinet, Overview and Scrutiny, and Full Council 11. PRESENTATION BY THE AMBULANCE SERVICE (9.40- 10.20) To receive a presentation from Mr B Norton, Assistant General Manager of the East of England Ambulance Service, regarding ambulance services in the district 12. HEALTH UPDATE (Page 14) (10.20-10.35) To note and discuss the received update by the Health and Communities Officer 13. BUDGET MONITORING 2013/14 – PERIOD 10 (10.35 – 10.45) (Cabinet Agenda p. 18) (Appendix A – p.28) (Appendix B – p. 29) (Appendix C – p. 32) (Appendix D – p. 34) Summary: This report summarises the budget monitoring position for the revenue account to the end of December 2013. Options considered: Not applicable Conclusions: The overall position at the end of period 10 shows a forecast under spend of £169,455 for the current financial year on the revenue account Recommendations: It is recommended that: Cabinet note the contents of the report and the current budget monitoring position. 16. Reasons for Recommendations: To update Members on the current budget monitoring position for the Council. Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: Cllr W Northam All Malcolm Fry 01263 516037 malcolm.fry@north-norfolk.gov.uk ANNUAL ACTION PLAN 2014/15 (11.00-11.15) (Cabinet Agenda page 64) (Appendix E – p.67) (Appendix F – p.75) Summary: This report presents the Annual Action Plan for 2014-15 for approval Conclusions: A rigorous development process has resulted in a balanced and effective Annual Action Plan for 2014 -15 and associated performance indicators to deliver the priorities and objectives as laid out in the Corporate Plan 2012-2015. Recommendations: Cabinet is recommended to approve the Annual Action Plan 2014-15 as set out in Appendix E and the targets and recommendations for performance indicators as set out in Appendix F. Cabinet Member(s) Ward(s) affected Contact Officer: Telephone number Email: All All Helen Thomas 01263 516214 helen.thomas@north-norfolk.gov.uk 17. OVERVIEW AND SCRUTINY UPDATE (11.15 – 11.20) (Page 19) (Appendix A –p.21) (Appendix B –p.24) (Appendix C- p.25) Summary: This report updates the Committee on progress with topics in its agreed work programme (attached at Appendix A) and invites Members to identify any arising items for future meetings. The Scrutiny Committee’s working style and role is attached at Appendix B. Conclusions: That progress is being made in some areas, others need to be monitored and opportunities for scrutiny should be discussed. Recommendations: That Members should consider any follow-up actions required on these topics. Cabinet Member(s): Ward(s) affected Contact Officer telephone number and email: 19. Mr R Oliver All Emma Denny 01263 516010 emma.denny@north-norfolk.gov.uk EXCLUSION OF THE PRESS AND PUBLIC To pass the following resolution, if necessary: “That under Section 100A(4) of the Local Government Act 1972 the press and public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraph _ of Part I of Schedule 12A (as amended) to the Act.” 20. TO CONSIDER ANY EXEMPT MATTERS ARISING FROM CONSIDERATION OF THE PUBLIC BUSINESS OF THE AGENDA Agenda item no._______4_______ OVERVIEW AND SCRUTINY Minutes of a meeting of the Overview and Scrutiny Committee held on 12 February 2014 in the Council Chamber, North Norfolk District Council, Holt Road, Cromer at 9.30 am. Members Present: Committee: Mr P W Moore (Chairman) Mrs A Claussen-Reynolds Ms V R Gay Mrs A Green Mrs B McGoun Mr J H Perry-Warnes Mr R Reynolds Mr R Shepherd Mr N Smith Mr P Terrington Officers in Attendance: The Chief Executive, The Head of Finance, The Head of Organisational Development, The Chief Accountant, The Technical Accountant, The Democratic Services Team Leader, The Democratic Services Officer. Members in Attendance: Mrs L Brettle, Miss B Palmer, Mr T FitzPatrick, Mr A Yiasimi, Mr P Williams, Mrs A Moore, Mr P High, Mr D Young, Mrs P Grove-Jones, Mr R Stevens, Mr W Northam. Democratic Services Officer (TGS) 129. APOLOGIES FOR ABSENCE Mr B Jarvis 130. SUBSTITUTES None received. 131. PUBLIC QUESTIONS None received 132. MINUTES With regards to item 125, the Waste Contract Update, Mrs A Claussen-Reynolds request the minutes be amended to show that her question at point two was raised following a report she read in that morning’s news. Mr R Reynolds wished to point out that regarding point 11 under item 127, the Car Parking Review, he had not received any information regarding Hall Staithe as of yet. Mr E Seward queried if the recommendation made under the Car Parking Review would Overview and Scrutiny Committee 1 12 February 2014 be coming back to the committee. The Democratic Services Officer replied that the relevant officers were aware of the recommendation and were preparing the information for the committee. Mr G Jones wished for point 3 under item 126, the Environmental Sustainability Update, to be amended to show his interest in the creation of Local Enterprise Centres in the district in order to further support both environmental and economic sustainability. The minutes were approved and signed as a correct record of the meeting. 133. ITEMS OF URGENT BUSINESS None received. 134. DECLARATIONS OF INTEREST None received. 135. PETITIONS FROM MEMBERS OF THE PUBLIC None received. 136. CONSIDERATION OF ANY MATTER REFERRED TO THE COMMITTEE BY A MEMBER None received. 137. RESPONSES OF THE COUNCIL OR THE CABINET TO THE COMMITTEE’S REPORTS OR RECOMMENDATIONS None received. 138. THE CABINET WORK PROGRAMME The Committee considered the Cabinet Work Programme and noted its content. 139. PRESENTATION BY THE POLICE AND CRIME COMMISSIONER The Chairman introduced Mr S Bett, the Police and Crime Commissioner for Norfolk and thanked him for attending the committee. Mr S Bett thanked the Chairman and introduced his role as PCC to the committee. He commented that there was no template or job description to being the PCC, but rather he acted as a ‘victims champion’ and put a spotlight on issues which the county deemed important, cutting across all public services in the county. He explained that whilst he had no power to force services to change the way they work, he did have the power to scrutinise issues of importance, and to raise publicly when the service might not be working suitably. He summarised by suggesting he used his role to focus on services that proved wasteful or lacked efficiency in providing resources to the public. He further explained that he was also responsible for signing off the complete police budget in the county. Mr S Bett then went on to give a number of examples of his work in his tenure as PCC so far. He first discussed domestic violence, suggesting that its prevalence and perception of its normality in the county was shocking. He explained that when attending a county school to discuss such issues, one group of 40 pupils, aged 11-17, had nearly all raised their hands when questioned if domestic violence took place in their Overview and Scrutiny Committee 2 12 February 2014 household. He further explained that many of them perceived this as normal, which could often create a cycle of violence in a child’s life, which he intended to try and prevent via giving doctors surgeries and other frontline services the resources to train people to recognise the signs of domestic violence. He commented that at the PCC he had provided these institutions with the funds and within the first week of this being commissioned 65 individuals had started their training. He further explained that the county currently had 200 trained individuals across a range of institutions. He concluded by saying that he hoped this would help prevent and resolve domestic violence issues before police intervention, saving time, money and resources in the long term. He then went on to discuss mental health in the county, explaining that approximately 40% of all of those brought into police custody had some form of mental health issue. He explained that he wanted all police control rooms to have access to a mental health worker, who in contact with the Police Investigation Centres 24 hours a day, could be a resource when individuals with mental health issues were brought in. He further explained that he would be utilising charities, voluntary networks, and mental health teams to ensure this was appropriately covered. He concluded by suggesting that if individuals were given correct care and their issues recognised immediately, often it could prevent them from progressing further into a system which may not be beneficial to them. Mr S Bett’s third example regarding his work as the PCC was around the rehabilitation of offenders, particularly those with sentences of 12 months or less. He explained that following release from prison there was currently no suitable follow up system, and many of those released reoffended or harmed themselves due to a lack of options. Mr S Bett explained that he called a conference with all the relevant parties, so they could organise a system to incentivise inmates released to keep away from reoffending, providing the resources for these groups to do this. He explained that individuals often felt lost after release from prison due to a lack of housing, no support system, often mental health issues, and of particular importance, no employment. He explained that he wished to provide individuals with hostels following their release, and opportunities for employment to gain skills and training. One aspect of this was the opening of a bakery in the Chapelfield Shopping Centre in Norwich was offered opportunities for prison inmates to learn relevant employment skills. He explained that of those who had used the ‘straight to work’ system, 70% had not reoffended and had successfully reengaged in society. He concluded by explaining that the PCC could not work alone, but he felt his role was important in providing resources and delegating to professionals, to empower them to make decisions without the fear of repercussions should they make mistakes. He wished to ensure lines of communication were open between different organisations, providing multi-agency hubs for the relevant services to work together in the same room. He concluded by suggesting that he would be happy with the remainder of his time in office if policing in Norfolk continued to successfully make savings and cut down bureaucracy whilst providing an efficient and effective service to members of the public. The Chairman thanked Mr S Bett for his informative presentation and invited members to ask questions. 1. Mr R Reynolds explained that he was a member of the Norfolk Community Safety Partnership Scrutiny Panel, and commented on some aspects of his attendance at the most recent panel. He explained that the work of the panel fitted in well with the role of the PCC, ensuring Norfolk remained a safe place to live and work, and worked with a number of statutory authorities to ensure this continued. He Overview and Scrutiny Committee 3 12 February 2014 2. 3. 4. 5. 6. commented that he believed all the examples Mr Bett raised were of importance to keeping Norfolk safe, and thanked Mr Bett for his hard work. A number of questions had been received from members prior to the meeting, including ones from Mr E Seward and Mr N Smith. Mr E Seward’s question noted the improved statistics of 19% to 41% crime ‘clean-up’ in North Walsham since the introduction of CCTV, and queried if the PCC would be able to help town councils with their initial capital costs of taking control of the CCTV system. Mr N Smith’s question suggested that CCTV reduced police costs in solving crime and queried if the PCC would be able to contribute also. Mr S Bett replied that he had spoken to the leader of the council and members of the Cabinet, and had explained that within his budget, there were not the resources to cover CCTV service, particularly as it may set a precedent for providing funds elsewhere in the county. He commended market towns for their decision to take on CCTV themselves but explained that they may have to fund this. He further explained that occasionally CCTV increased police costs due to increasing police avenues of interest, and occasionally the poor quality picture that CCTV provided. He explained that whilst he thought CCTV was important it was not currently a priority, which meant that with his reduced budget he did not have the resources to fund it. Mr J Perry-Warnes had also submitted a question, querying if the mental health workers due to be installed in police control rooms would also be working on the front line. Mr S Bett explained that they would not be working on the front line of police service, but would be dealing with calls into the control room, and assessing whether those individuals who had been arrested would need assistance when they attended the PICs. He further explained that the charity UK Together and the Mental Health Trust were working with the PCC to put this in place. Mr G Jones had also submitted a question, querying if police artificially supressed crime figures to present a reduction of crime in the county, providing anecdotal evidence for this. Mr S Bett explained that police did not artificially supress data, and in fact explained a phenomenon he termed the ‘Savile Effect’ wherein police were actually having more individuals coming forward with information on crimes that could be 40 years old. He explained that often these crimes were difficult to prosecute and gather evidence around, due to their age and nature of the crime. He explained that police were now learning how best to deal with these enquiries, and also to provide the best care for victims. He commented that he hoped to place careworkers within the PICs to give those arrested help and understanding, as they could be victims also. With regards to Mr G Jones’ anecdote, Mr S Bett explained that often the CPS would refuse to prosecute without 100% certainty of conviction, but that he would take details of Mr G Jones’ information and attempt to investigate it further. Mr P Williams cited a study done at a Wiltshire Category C prison which suggested that 70% of inmates had some form of learning difficulty. He stated his concern that often prison was not the correct way to deal with these individuals, and was pleased with the PCC’s initiative to provide inmates with skills and training following release. He queried if it might be possible for when health practitioners were dealing with these individuals to perform a simple eye test which identified a prevalent but often missed eye condition which prevented individuals from being able to see, and therefore read and write, effectively. Mr S Bett commented that he was not aware of this particular condition; however he would be happy to take information from Mr P Williams to pass onto rehabilitation coordinators, to ensure this test could be identified. Mrs B McGoun thanked the PCC for his refreshing approach for dealing with crime and disorder. She commended the PCC for having a female deputy, and queried why there were not more female members of the county Police and Crime Panel. Mr S Bett explained that the district and county councils had responsibility for appointing to the PCP but that he agreed that a female presence was important for Overview and Scrutiny Committee 4 12 February 2014 the panel to have. He also commented on having a female deputy, explaining that she was very competent, and with regards to her political mindset, provided a balance to himself. He explained that she often acted as a mediator and provided particular knowledge with regards to social care. He confirmed that he was very pleased to have appointed her. 7. Mr E Seward raised the possibility of the police looking again at providing funding for CCTV, reasserting its position as a capital contribution. Mr S Bett commented that Mr E Seward might find it useful to look into the Norfolk Community Foundation, who had been allocated £100,000 to fund projects which combatted crime and disorder for up to £10,000 each. He recommended Mr E Seward contact Mr Graham Tuttle at the foundation for advice and information. Mr E Seward went on to raise the issue of noise pollution in market towns, explaining he had been made aware of a device which could be used to measure noise. Mr S Bett asked Mr E Seward to provide him with details of this and he would look into it. 8. Mr W Northam gave his thanks to Mr S Bett for attending the committee, stating that he had found his visit very worthwhile. 9. Mrs A Claussen-Reynolds asked for further information on the Norfolk Community Foundation panel. Mr S Bett explained that it was his intention that a panel should consider all applications received for the allocation of funds up to £10,000, and that these projects would be reviewed on a 6-monthly basis in order to ensure growth and success. He asked the committee to get in contact with his PA, Ms Kerry Wright, should they want further details. Mr P Moore thanked Mr S Bett for answering members’ questions and invited him to reattend the committee in the future to provide an update on his valuable work. 140. BUDGET MONITORING 2013/14- PERIOD 9 The portfolio holder for finance introduced this report. He commented that this report summarised the position to the end of December 2013. He explained that costs of the tidal surge so far were covered in the report, as well as service area costs in table 1. He explained that for the current year, the report projected an under spend of £163,455. The Chairman then invited members to ask questions. 1. 2. 3. Mr E Seward queried if the advice from the government, which required local authorities to publish annual reports on car parking figures had been implemented. The Head of Finance replied that whilst they did currently show figures of gross expenditure and income in their outturn report, they were looking at what other transparency requirements had been put in place that would need to be implemented. She further commented that she would follow this up with the Assets and Leisure team. The Leader of the Council, Mr T FitzPatrick, commented that should there be any new statutory requirements the authority would put them in place as necessary. Ms V Gay commented that there being new transparency requirements had also been her understanding. She went on to query the figures cited on page 17 of the report, regarding funds received from the Youth Advisory Board income awaiting allocation. She asked if this was the first such payment received by the authority or if they had received one last year. The Chief Accountant commented that he believed it was the first such payment but that he would check the information. Mr G Jones commented that at the last meeting of the committee, they had received information regarding income and expenditure on car parking, but that the portfolio holder for assets and leisure had agreed to review these figures under the budget process. He stated concern that this had not taken place. He also commented on the need for a risk assessment regarding council dependency on parking income. The Chief Executive referred back to Mr E Seward’s earlier Overview and Scrutiny Committee 5 12 February 2014 question, stating that she believed the new transparency guidelines were regarding on street parking as opposed to off street parking, but that any information the authority held regarding figures, members could of course request. She also commented that following the previous committee meeting, the committee had resolved to receive a further car parking report which was being put in place. She also replied that the portfolio holder for assets and leisure had put in place a review of car parking charges, but as the review recommended that no changes were made, there was no clear identification of this in the budget report. She did suggest that it would be possible to consult the minutes to see however, if anything different had been put in place. The Leader of the Council reiterated this and commented that no recommendations had been made out of the budget process, hence no changes to the charging system. The Chief Executive further reiterated if any member wanted further information, they could request it from the relevant officers. The Chairman thanked members for their comments and the committee NOTED The report with two abstentions. 141. TREASURY MANAGEMENT STRATEGY STATEMENT 2014/15 The portfolio holder for finance introduced this item. He commented that the strategy presented an appropriate balance between risk management and cost effectiveness, and that the report complied with all statutory requirements for the Code of Practice of Treasury Management. The Chairman invited members to ask questions. 1. 2. 3. The Mr E Seward commented on low interest rates of return, asking if anything could be done differently. The Chief Executive replied that the recently approved Local Investment Strategy would result in commercial interest rates for the authority, creating a commercial rate of return. The Technical Accountant commented that whilst these rates were low, their property fund was currently doing well, and the authority’s priority was security of funds and balancing risk. He did comment they were always looking out for higher rates. Mrs A Moore queried if the council was borrowing money in order to lend to fund the Local Investment Strategy. The Chief Executive replied that it was internal borrowing, and that no external borrowing was planned. The Chairman commented that work may need to be done to ensure that this was clear within the reports, potentially with clear English guidance. The Chief Executive again commented on the authority’s property fund, stating that interest rates were currently at 5.4%, which was a good rate for the authority. She further commented that whilst property funds had been volatile a number of years ago, there had been a correction in the market and the authority had invested in them at the right time. The portfolio holder for Finance agreed and commented that there had been a £58,104 increase in the value of their property funds. Chairman thanked members for their comments and the committee RESOLVED To support the Cabinet recommendations to Full Council. Overview and Scrutiny Committee 6 12 February 2014 142. 2014/15 BUDGET REPORT Member Briefing- Affordable Housing Before discussing the 2014/15 Budget Report, The Chief Executive discussed a briefing on affordable housing which had been brought to committee, following a question from a member at the previous meeting. The Chief Executive explained that the briefing outlined where funds from the housing stock transfer in 2006 had been allocated, as well as amounts spent on affordable housing in the district since this time. She noted that of the funds received from the stock transfer, £1 million had been ring-fenced for affordable housing. She explained that to the 31st March 2013, £4.1 million had been received from Preserved Right to Buy receipts, and £3.7 million from VAT Shelter receipts. Following the stock transfer agreement, therefore, the authority received £8.7 million. Total housing expenditure and budgeted from 2006/07 to 2015/16 was £19.2 million, of which £5.7 million had been financed externally. Therefore £13.5 million had been allocated by the authority, from authority funds, to spend on housing in the district, including £3.5 million in loans to registered providers and £5.1 million in housing association grants. The Chief Executive explained that the importance of the Local Investment Strategy, which would allow the authority to offer loans to housing associations, was that they could recycle the money invested in affordable housing through the interest gained off of these loans. The Chairman thanked the Chief Executive for her comments and invited members to ask questions. 1. 2. 3. 4. 5. Mr J Perry-Warnes queried what period the preserved Right to Buys covered. The Chief Executive explained they covered the period from the stock transfer, February 2006, until the present day. Mr J Perry-Warnes then queried if they had received any expressions of interest in the Local Investment Strategy from housing associations. The Chief Executive replied that they had received one expression of interest. Mr R Reynolds queried what the rate of return would be on the Local Investment Strategy loans. The Head of Finance replied that it would be an annual commercial rate in the region of 4% to 5%. Mr D Young referred to paragraph 8.2.3 on page 53, regarding Housing Renovations Grants, querying when the policy regarding these grants had ended. The Chief Executive replied that the authority had not renewed the policy which would have come under the budget process. Mr G Jones queried if for every affordable house built in the district, the authority received a grant from the government. The Chief Executive explained that it was housing associations which received this grant, and that the authority covered much of the difference in funding for housing associations. She further explained that as this grant was now going, the authority could offer housing associations loans instead, and that the gap in funding was often being plugged by housing disposals programmes. She further commented on the New Homes Bonus, of which 80% was taken into the authority’s base budget, and 20% was earmarked for spending. Mr P Williams queried if the Local Investment Strategy was being opened up to small housing providers and the Head of Finance replied that all registered housing providers had been invited to express an interest. The Chairman thanked the Chief Executive and the Head of Finance for their update on affordable housing. He proposed the committee moved on to considering the substantive details of the 2014/15 budget. Overview and Scrutiny Committee 7 12 February 2014 2014/15 Budget Report The portfolio holder for finance introduced this item. He explained that the budget had already been considered by the Cabinet and was due to go to the February meeting of council for final approval. He explained that the budget set out the impact of the tidal surge in December as well as setting out the recommendations as outlined in the cabinet papers. Before inviting members to ask questions, the Head of Finance dealt with a number of questions which had previously been submitted to her. 1. Mr E Seward had previously queried what the average increases for parish and town council precepts was, as well as requesting information regarding the Bellwin scheme and the funds the authority could claim back following the December tidal surge. Regarding town and parish precepts, the Head of Finance explained that the authority could not influence them, nor were town and parishes subject to the need to hold a public referendum should they decide to raise their precept above 2%. She explained the average increase across parish and town councils for band D equivalents were 11.17%, (equating to £4.47 per annum) with an average increase of 7.96% in parishes (equating to approximately £2.50) and 13.9% in towns, (equating to an approximate £7.31). Regarding the Bellwin scheme, the Head of Finance explained that the cost to the authority from the tidal surge had been approximately £2.8 million, of which £823,918 was covered by insurance. From the Bellwin scheme, the Head of Finance explained that the authority may be able to claim approximately £82,470 back. The Leader of the council further reiterated that he would continue to lobby central government for further funds to help support repairs in the district and that he would keep all members updated. 2. The Head of Finance then went on to answer queries from member Mr D Young who had submitted questions in advance. The first query asked if earmarked reserves were funds which had been committed to certain projects. The Head of Finance explained that whilst they weren’t ring fenced, they had been committed to certain projects, for example the Big Society Fund, which was returned to the district by Norfolk County Council. The second query asked if town and parish councils were subject to the need for a referendum should they raise their council tax precept above 2%. The Head of finance explained that whilst town and parish councils were not restricted by this need for a referendum, Minister Brandon Lewis had suggested that this restriction could be applied to larger town and parish councils if it was thought to be necessary in future years. The third query referred to Table 4 on page 50, regarding non-service expenditure, asking why this had increased to £8.5 million. The Head of Finance explained this aspect of the 2014/15 budget included loans to registered providers and also covered improvements and enhancements costs under the coast protection scheme. She also explained that the difference between the total net costs from the 2013/14 budget to the 2014/15 budget was due to differences in parish precepts. The fourth query, regarding point 8.2.13 on page 54, was explained as not being new funds received by the council, but funds allocated by the Environment Agency for repairs to sea defences. The Head of Finance also explained that further emergency works claims had also been put in place following the December tidal surge. The fifth query related to point 10.2.7 on page 59, Second Homes money from the county council. The Head of Finance explained that whilst there was no proposed change to this in the 2014/15 budget (the authority would still receive 50% of the discretionary elements (45%) of the Second Homes charge from Norfolk County Council), there had been proposals which would change this funding in the 15/16 budget to 25%, and to 0% in 16/17, but this would not become clear until later in the year. Finally the Head of Finance explained that the query regarding the Overview and Scrutiny Committee 8 12 February 2014 3. 4. 5. 6. note to the figures on page 90, appendix H, was an error and should read £36,769 in both places. Mr D Young thanked the Head of Finance for her responses. He queried if the committee should consider a recommendation to put the allocation of earmarked funds on hold until the authority was aware what funds they were receiving from the government regarding the tidal surge. The Head of Finance explained that general reserve was in place for contingency situations, and regarding the tidal surge they would be looking at the general reserve to fund some of this in the short term, should further funding not be received. The Chief Executive further explained that the Section 151 officer would ensure that the authority was being practical and responsible in terms of its financial position, and would report to the relevant committees should changes need to be made. The portfolio holder reiterated this and commented that he had confidence that officers would ensure fiscal responsibility. Ms V Gay referred to page 63 of the Cabinet report, querying what ‘Savings Bid ECD2’ referred to. The Head of Finance explained that this was a reduction in the services provided to the Cromer museum. The Leader of the Council commented that he would clarify this further for the meeting of full council. Ms V Gay further queried if the Arts and Entertainments team was undergoing a restructure. The Head of Finance replied that this was detailed in appendix G with savings of approximately £74,000. The Chief Executive clarified that there was a detailed consultation document which she could share, and which showed that whilst there would no longer be a dedicated arts officer, the authority was still able to provide resources for these services. Mr G Jones queried if the rise in parish council precepts would affect the district council. The Chief Executive explained that it would affect the bills of individuals in parishes and towns where there had been a raise, but would show on the bill as one figure; which some may interpret as a rise by the district council. Mr G Jones went onto query why staff pay hadn’t increased recently. The Chief Executive explained that pay was set by a national agreement and not set locally. However on a national basis, employer and union opinions were always taken into account. Mr G Jones further queried where budget information on Sheringham Little Theatre, the Cromer Tennis Club, and the Pier Pavillion could be found. The Head of Finance explained that budget information regarding the Little Theatre could be found on page 63 under arts and entertainments, Cromer Tennis Club on page 69 under ‘other sports’ and the pier pavilion also on this page under its own heading. Mr E Seward requested an update regarding CCTV budgeting under the 2014/15 Budget Report to be received by the upcoming meeting of Full Council, and it was agreed to action this. The Chairman thanked members for their comments and the committee thanked finance service area for their work. Mr J Perry-Warnes and Mr R Shepherd seconded and it was RESOLVED To support the Cabinet recommendations to Full Council, with 3 abstentions 143. MANAGING PERFORMANCE Q3 2013/14 The Leader of the Council introduced this item. He commented that there had been a number of changes to the report structure since the update in Q2. He explained that the colour charts had been updated to make them more understandable and to increase clarity. He commented that there had been a number of progressions against the corporate plan and that 35 out of 49 of the performance quotients were on track and the relevant officers were monitoring those which were not on track. He highlighted that Overview and Scrutiny Committee 9 12 February 2014 planning delivery had improved, and that staffing gaps following the extra staffing needs of the tidal surge had been closely monitored and put into place successfully. The Chairman then invited members to ask questions. 1. Mr G Jones queried how it was decided what performance targets were monitored and queried when they had last been reviewed. The Chief Executive explained that the Scrutiny committee had the power to add different progress monitoring targets and that the committee should request more details, and if the authority was equipped to provide them, they could be included in the future. She explained the framework for performance management had recently been reviewed and they were not monitoring as many activities as previously, however this could be adapted. She also explained that transactional based activities lent themselves to being monitored more simply, and for example, Economic Development was often less tangible in terms of providing monitoring activity. The Leader of the Council reiterated this and also commented that members could speak to the Cabinet or relevant portfolio holder if they so wished. Mr G Jones queried what the most recent thing the committee had asked to be monitored. The Chairman replied that they had asked for planning performance figures, and the Chief Executive replied that the Waste Updates came out of poor contractual performance. The Leader of the Council again reiterated that if members wanted further data or information, the authority would do their best to provide it. The Chairman thanked members for their comments and the committee NOTED The report 144. OVERVIEW AND SCRUTINY UPDATE The Democratic Services Team Leader introduced this item. She commented that it may be useful for the committee to invite the Police and Crime Commissioner back to the committee at some point, and the committee agreed it would be useful for him to return to provide an update. The Democratic Services team agreed to action this. The Democratic Services Team Leader also updated the committee on the item on the Internal Boards. She explained that she still need to collate the terms of reference from the boards, but that she would provide an update at the following committee meeting and that questions could be directed to the Monitoring Officer during the informal April meeting. She further confirmed that the ambulance service would be attending the March meeting of the committee to provide a presentation. She updated the committee on the current work programme, stating that the tourism item had been moved to May to allow the Communities team to collect more relevant data, and that the Equalities report would come to the committee as an item for information only. The meeting concluded at 12.35pm ____________________ Chairman Overview and Scrutiny Committee 10 12 February 2014 North Norfolk District Council Cabinet Work Programme For the Period 01 March 2014 to 31 May 2014 Decision Maker(s) Meeting Date Subject & Summary Cabinet Member(s) 3 Mar 2014 Annual Action Plan Corporate Plan Priority` Lead Officer Status All Helen Thomas Policy & Performance Management Officer 01263 516214 Annual Revenues & Benefits shared services Wyndham Northam Steve Blatch Corporate Director 01263 516232 March 2014 Cabinet 12 Mar 2014 30 Apr 2014 Cabinet 3 Mar 2014 Scrutiny 12 Mar 2014 Cabinet 3 Mar 2014 New Telephony System Russell Wright Nick Baker Corporate Director 01263 516221 Cabinet 3 Mar 2014 Budget Monitoring Period 10 Wyndham Northam Scrutiny 12 Mar 2014 Karen Sly Head of Finance 01263 516243 Key Decision – a decision which is likely to incur expenditure or savings of £100,000 or more, or affect two or more wards. (NNDC Constitution, p9 s12.2b) * Schedule 12A of the Local Government Act 1972 (As amended by the Local Authorities (Access to Information) (Exempt Information) (England) Order 2006) 11 North Norfolk District Council Cabinet Work Programme For the Period 01 March 2014 to 31 May 2014 Decision Maker(s) Meeting Date Subject & Summary Cabinet Member(s) Corporate Plan Priority` Lead Officer Cabinet 3 Mar 2014 S106 Agreements – Affordable Housing Provisions Trevor Ivory Nicola Turner Team Leader – Strategy 01263 516222 Cabinet 3 Mar 2014 S157 Restrictions Trevor Ivory Nicola Turner Team Leader – Strategy 01263 516222 Business Grants & Loans Russell Wright Jill Fisher Head of Economic and Community Development 01263 516080 Status April 2014 Cabinet May 2014 Cabinet 12 May 2014 Overview & Scrutiny 20 May 2014 Business Transformation update Nick Baker Corporate Director 01263 516221 Key Decision – a decision which is likely to incur expenditure or savings of £100,000 or more, or affect two or more wards. (NNDC Constitution, p9 s12.2b) * Schedule 12A of the Local Government Act 1972 (As amended by the Local Authorities (Access to Information) (Exempt Information) (England) Order 2006) 12 North Norfolk District Council Cabinet Work Programme For the Period 01 March 2014 to 31 May 2014 Decision Maker(s) Meeting Date Subject & Summary Cabinet Member(s) Cabinet 12 May 2014 Energy Strategy John Lee Scrutiny 20 May 2014 Steve Blatch Corporate Director 01263 516232 Cabbell Park Tom FitzPatrick Duncan Ellis Head of Assets & Leisure 01263 516330 To be confirmed: Cabinet Corporate Plan Priority` Lead Officer Status Key Decision – a decision which is likely to incur expenditure or savings of £100,000 or more, or affect two or more wards. (NNDC Constitution, p9 s12.2b) * Schedule 12A of the Local Government Act 1972 (As amended by the Local Authorities (Access to Information) (Exempt Information) (England) Order 2006) 13 North Norfolk District Council – Health and Wellbeing Report NNDC contributes to the health and wellbeing agenda though direct service provision as well as engagement with partners at both a strategic and local level. The main focus of our work is on the wider issues that affect a person’s health such as the external environmental, working and living conditions, economic status, activities, opportunities and services available within the local community to promote physical, social, mental and economic health for people of all ages. This report provides a brief update on some of the strategic as well as local projects and initiatives that support health and wellbeing. General overview As part of NNDC’s contribution and responsibility within the health and wellbeing agenda we work in partnership and have regular contact with a range of voluntary and community organisations. In addition we are increasingly being contacted by members of the public requesting advice and support in relation to health and wellbeing issues either for themselves or a relative. There is a growing issue of voluntary and community groups who provide vital services often to vulnerable elderly or young people struggling to keep their service open because of reduced funding. Many of the people to whom they provide services do not meet Norfolk County Council Critical and Substantive eligibility criteria however they still have significant need. Critical and Substantive need is identified as: Critical when: Life is, or will be, threatened Significant health problems have developed or will develop There is or will be little or no choice or control over vital aspects of the immediate environment. Serious abuse or neglect has occurred or will occur There is or will be an inability to carry out vital personal care or domestic routines Vital involvement in work education or learning cannot or will not be sustained. Vital social support systems and relationships cannot or will not be sustained Vital family and other social roles and responsibilities cannot or will not be undertaken. Substantial when: There is or will be only partial choice or control over the immediate environment. Abuse or neglect has occurred or will occur There is or will be an inability to carry out the majority or personal care or domestic routines. Involvement in many aspects of work, education or learning cannot or will not be sustained. The majority of social support systems and relationships cannot or will not be sustained. The majority of family and other social roles and responsibilities cannot or will not be undertaken. 1 14 People meeting these criteria should be offered help and support but this is subject to a financial assessment. If people do not meet the eligibility criteria they can still access services if they are able to fund them. An example of the impact of this is that some organisations such as Age UK North Norfolk have reduced the geographical area and the range of services they offer. I am increasingly receiving often quite distressing phone calls from members of the public who are in significant need of help and support but do not meet NCC eligibility criteria and are their income is just above the financial threshold for benefit support. If they require support services that do not fall within the Councils remit, wherever possible they directed to other sources of help but with services diminishing this is becoming harder. It is interesting to note that there are an increasing number of applications to the North Norfolk Big Society Fund from voluntary organisations requesting grants for support services for vulnerable people. Often these are services that would either have been run by Norfolk County Council or funded by them and delivered through a voluntary organisation. The majority of these fall outside the current scope of the Fund. Norfolk Health and Wellbeing Board The Board considered the draft Joint Health and Wellbeing Strategy 2014 – 17 at their last meeting in January. The Strategy identifies actions for each of the three priority areas: early life (0-5), obesity and dementia. District Councils are identified as having a key responsibility in relation to several of action points in particular in relation to obesity. NNDC is represented at the Health and Wellbeing Board by Cllr. Fitch – Tillet and at the officer working group by Sonia Shuter A Housing Information sub group has been set up to develop the information held on Norfolk Insight as part of the Joint Strategic Needs Assessment (JSNA) relating to housing and the impacts of housing on health and wellbeing. NNDC is represented by Karen Hill. North Norfolk and rural Broadland Strategic Partnership Group – Nick Baker Nick Baker is the NNDC representative on this group. Other partners include North Norfolk Clinical Commissioning Group (NNCCG), Norfolk County Council and Broadland District Council. It aims to identify partnership opportunities and provide local strategic direction, priorities for action and current activities within key areas. A working sub group has been formed to develop commissioning strategies for housing and housing related support services which will also identify opportunities for integration of services as part of the wider transformation agenda. NNDC is represented by Karen Hill. North Norfolk Health Improvement Forum - Nick Baker and Sonia Shuter The Forum held a themed meeting on obesity when it met in October 2013. Of particular concern was the lack of local support programmes for children identified as part of the national schools measurement programme as being outside the accepted weight ratio for their age. This identified need contributed to the decision to run a Fit4it child health programme in Cromer. NNDC actively helped promote and advertise this programme which started in January 2014. 2 15 Community Led Health Improvement The Norfolk Health and Wellbeing Board agreed that each district council area would be awarded one off funding for locally led health improvement initiatives that met at least one of the Boards priorities. North Norfolk allocation was £30,000. Following discussions with partner agencies it was agreed the funding should be used to support initiatives aimed at reducing obesity. Members of the Strategic Partnership Group and the Health Improvement Forum were asked to identify potential projects that met the criteria. Karl Read on behalf of NNDC identified 3 potential initiatives focussing on a school based health and activity programme, a range of non sport based activities and classes which could be held in sports centres or other venues particularly aimed at people who currently identify themselves as inactive, a cycle based programme aimed at encouraging families to cycle safely. These were the only projects suggested. The Strategic Partnership Group for North Norfolk and Broadland endorsed the school and activity classes’ projects; further discussion is taking place regarding the cycling initiative. Whilst this was partnership funding NNDC has proactively taken the lead in progressing this time limited funding opportunity for the benefit on local residents. Coastal Communities Fund (CCF) - Sonia Shuter and John Mullen With a disproportionate and increasing elderly population many of whom have complex needs there is a need to increase the work force in respect of trained carers and provide support to nursing, residential and domiciliary care providers. NNDC worked with Norfolk and Suffolk Care Support in 2013 to submit a funding bid to address this issue which unfortunately was unsuccessful. A revised bid will be submitted when the fund opens again shortly. Grow Your Community – Sonia Shuter Broadland District Council invited NNDC to work in partnership on a Grow Your Community initiative in Hoveton and Wroxham. The aim of GYC is to work with the local community to identify strengths within the community, challenges the community is facing and identify local solutions. Progress so far has been positive and this may be a model which can be used in other areas of North Norfolk to promote and encourage community involvement and action. Warm and Well in Norfolk – Karen Hill Due to the responsibility for the Public Health function transferring to the County Council there was no Department of Health funding for Warm and Well in 2013/14. The County Council has focused the 2013/14 Warm and Well campaign on education of professionals working with vulnerable people through an e-learning tool and of vulnerable people through information placed in repeat prescription pharmacy bags distributed through targeted pharmacies. Rollover of underspend from 2012/13 means that the free low level insulation is still available via Age UK North Norfolk and grants towards emergency boiler and heating repairs are still available by North Norfolk District Council. The portable heaters are also still available for loan. We have been fortunate in that this winter has been very mild Strong and Well – Karen Hill The County Council agreed funding for an 5 year initiative to support the over 75’s to remain living independently in the community and avoid the need to move into residential or nursing care through the delivery of a basket of measures and a focus on building community capacity enabling communities to look after ‘their own’. This initiative has been cut back due to the need to make savings but £500,000 of revenue and at least £500,000 of capital is 3 16 available to support this objective over the coming 12/18 months. The Council is a member of the Strong and Well reference group and is contributing ideas on how best any money allocated to the North Norfolk locality could be best utilised. Falls Pathway Planning – Karen Hill A Norfolk wide Falls Group has been established to increase the focus on the development of pathways for accessing Falls Services. This group has encouraged the development of a Falls Group in each of the CCG localities. The North Norfolk Group has met twice and is starting to map out pathways into the Falls Service in the area. The Council is represented on the group and is keen to look at how these services link in to the North Norfolk Integrated Housing Adaptations Team whereby a high proportion of service users are requesting adaptations as a result of a fall or a fear of falling. The group will be seeking to shift the focus of services away from treating those who have had injurious falls to falls prevention. Integrated Housing Adaptations Service The Government funding for Disabled Facilities Grant will from 2015/16 move from the Department for Communities and Local Government to the Department of Health. The Department of Health will distribute this funding to localities through the newly introduced Better Care Fund. The funding will then be re-distributed to the district councils and in the first year it has been agreed that this will be re-distributed as per the current allocations from the Department for Communities and Local Government, there is also a clear message that the Clinical Commissioning Groups may also wish to increase the funding available for adaptations. Big Switch and Save - Karen Hill The second Big Switch and Save campaign closed on 18 November 2013. The contract with ichoosr ends in March and a decision needs to be made as to whether the Council will continue to support the Norfolk Big Switch and Save. There is no cost to the Council other than the resource it makes available to assist residents and any publicity and promotion of the scheme. The Council does however receive an introduction fee for residents who switch and this will offset any costs. The Norfolk authorities have discussed the possibility of having one annual switch opportunity in the early autumn and linking the promotion of this with other countywide initiatives in particular Warm and Well. Southrepps Energy Event – Saturday 15 March – Karen Hill The Council has previously undertaken to support local communities in holding energy events. An Energy Event is being held in Southrepps on Saturday 15 March and the Council has been invited to attend the event and to provide information on energy efficiency and fuel poverty initiatives. The event will also be supported by Norfolk Rural Community Council. Norfolk County Council Community Services Overview and Scrutiny Fuel Poverty Panel – Karen Hill Norfolk County Council’s Community Services Overview and Scrutiny Committee set up a Fuel Poverty Panel in July 2013 to examine; Reasons why Norfolk has the highest level of fuel poverty in East Anglia Services currently working to alleviate fuel poverty 4 17 What more could be done by the County Council and other organisations and agencies to alleviate fuel poverty A wide range of organisations and agencies attended to give evidence to the panel including the district councils, the Norfolk Alliance (housing providers), Eastern Landlords (private landlords), the Federation of Master Builders, Age UK Norfolk, the Norfolk Community Foundation, Norfolk Rural Community Council and a number of services within the County Council. The largest energy companies, UK Power Networks and National Grid were also invited to attend but did not respond to the invitation. The panel produced a report and made 14 recommendations, 5 of which were to be delivered by district councils; That all County Council departments, district councils, housing associations, NHS and third sector organisations and agencies who send staff into people’s homes make use of the Warm and Well e-learning module and ensure that staff are signposting people at risk of fuel poverty toward the available help That the district councils and Norfolk Rural Community Council continue to promote collective switch and save and that Norfolk County Council also helps to promote future rounds of the Big Switch and Save The housing associations, district councils with housing stocks and private landlords ensure that new tenants are given clear written instructions for their boiler and central heating system and that one to one instruction is given where necessary That district councils consider allowing their logo to be used in promotion of the Green Deal in their area That the district council’s consider each others’ HECAs (Home Energy Conservation Act reports) and whether some of their neighbours’ ideas would work in their area . All districts were asked to confirm their acceptance of the recommendations with comments on any which were already being implemented and if any are not accepted to explain why by 14 February. The Council has responded to accept the recommendations. Further statistically information in relation to Disabled Facilities Grants and the Big Switch and Save is appended to this report. 5 18 Overview and Scrutiny Committee 12 March 2014 OVERVIEW AND SCRUTINY UPDATE Summary: This report updates the Committee on progress with topics in its agreed work programme (attached at Appendix A) and invites Members to identify any arising items for future meetings. The Scrutiny Committee’s working style and role is attached at Appendix B. Conclusions: That progress is being made in some areas, others need to be monitored and opportunities for scrutiny should be discussed. Recommendations: That members should consider any follow-up actions required on these topics. Cabinet Member(s): Ward(s) affected Mr R Oliver All Contact Officer: Telephone number: Email: Emma Denny 01263 516010 emma.denny@north-norfolk.gov.uk 1. Introduction The Scrutiny Update report is a standing item on all Overview and Scrutiny Committee agendas. The report updates Members on progress made with topics on its agreed work programme and provides additional information which Members may have requested at a previous meeting. 2. Progress on topics since the last meeting 2.1 Car parking update Following the discussions regarding the car parking review document at the Overview and Scrutiny meeting held on 15 January 2014 officers were asked to provide the following information; The resolution to produce a comprehensive review of car parking, covering the following aspects of: a) The cost of enforcement versus the income to the authority, particularly with regards to evening tariffs, seasonal income, and geographical areas (inland versus coastal tariffs). b) The cost benefit of each car park with a map. c) To fully consider the viability of the introduction of seasonal charging. It is proposed to bring forward the additional information in a report to the Overview and Scrutiny meeting to be held on 20 May 2014. 19 Overview and Scrutiny Committee 2.2 12 March 2014 Police and Crime Commissioner At the request of members, the Police and Crime Commissioner will be attending the Overview & Scrutiny Committee meeting on 19th June. 2.3 Equalities Data Report Rather than bring the full Equalities Data Annual report to the Committee for consideration, as we did last year, it was felt that the best approach would be to direct members to the draft version on the website. It can be accessed via the following link: http://www.northnorfolk.org/community/9388.asp If member have any queries regarding this document please let me know and I will forward them on to the relevant officer. 2.4 Norfolk Health Overview and Scrutiny Committee – outcomes and actions The latest list of outcomes and actions from the NHOSC is attached at Appendix C. 3. Internal Boards A summary of the Internal Boards, together with their terms of reference and a covering note from the Monitoring Officer is attached as a separate document. 4. The Work Programme and Future Topics Members are reminded that the April meeting of the Committee is set aside to look at the work programme for the forthcoming year. The current work programme is attached at Appendix A. Please note that some items have been moved to make sure that the schedule for each meeting is not too heavy. 20 Appendix A OVERVIEW AND SCRUTINY COMMITTEE WORK PROGRAMME 2013/2014 Period March 2014 – October 2014 March Presentation on the Ambulance Service Annual Action Plan 2014/15 Budget Monitoring Period 10 Health Update Equalities Data Annual report April East of England Ambulance Service Requested Julie Cooke Tom FitzPatrick Malcolm Fry Wyndham Northam Annual Council Approval Cabinet Approval Cyclical Sonia Shuter Angie Fitch-Tillett Julie Cooke Tom FitzPatrick Sheila Oxtoby Tom FitzPatrick Cyclical (info only) Annual (info only) Internal Boards – to cover Functions/powers, who sits on them, and where the minutes go WORK PROGRAMME PRESENTATION BY THE David Johnson MONITORING OFFICER ON Emma Denny PROCESS AND GOVERNANCE Tessa Gilder-Smith Request by Committee member (info only) Housing Allocations Scheme Annual (Requested) SETTING Development May Energy Strategy Update on Tourism across the Nicola Turner Trevor Ivory Steve Blatch John Lee Jill Fisher 21 Council Decision Requested District – overview of the 2013 season. Include figures for Mundesley & Wells TICs. Challenges & progress in addressing shortcomings. To include presentation on the DMO. Planning service – Overview & future Car Parking Update Following Scrutiny Recommendation Business Transformation Project- Six Monthly Update New Telephony System (Business Transformation Stream) Revs and Bens Shared Service Update Russell Wright (Moved from March) Nicola Baker Benjie Cabbell-Manners Duncan Ellis Rhodri Oliver Nick Baker Tom FitzPatrick Nick Baker Russell Wright Moved from March Steve Blatch Wyndham Northam Cabinet item (O&S for information) Enforcement Board update- to include an update on the Empty Homes Policy with information included on the impact of Council Tax premiums on reducing empty homes. Steve Hems Nicola Turner Nick Baker Cyclical and requested. Requested Requested by the committee Requested (For information Only) June Also information on derelict land and derelict shops. Big Society Fund – Annual Trevor Ivory Rob Young 22 Annual (info only) Review Trevor Ivory October Leisure Services – an overview Karl Read of the leisure services across the District – to include costings, input by stakeholders, profit etc. Also figures on running of Pier Theatre and Openwide contract Profile of those using leisure centres Requested by the committee TBC Customer Service Update Customer Access Strategy Nick Baker Russell Wright 23 Annual Appendix B Working Style of the Scrutiny Committee Independence Members of the Scrutiny Committee will not be subject to whipping arrangements by party groups. Member leadership Members of the Committee will take the lead in selecting topics for scrutiny and in questioning witnesses. The Committee will expect members of Cabinet, rather than officers, to take the main responsibility for answering the Committee’s questions about topics, which relate mainly to the Council’s activities. A constructive atmosphere Meetings of the Committee will be constructive, and not judgmental, accepting that effective scrutiny is best achieved through challenging and constructive enquiry. People giving evidence at the Committee should not feel under attack. Respect and trust Meetings will be conducted in a spirit of mutual respect and trust. Openness and transparency The Committee’s business will be open and transparent, except where there are sound reasons for protecting confidentiality. In particular, the minutes of the Committee’s meetings will explain the discussion and debate in a balanced style, so that they could be understood by those who were not present. Consensus Members of the Committee will work together and, while recognizing political allegiances, will attempt to achieve consensus and agreed recommendations. Impartial and independent officer advice Officers who advise and support the Committee will give impartial and independent advice, recognizing the importance of the Scrutiny Committee in the Council’s arrangements for governance, as set out in its Constitution. Regular review There will be regular reviews of how the scrutiny process is working, and a willingness to change if it is not working well. Programming and planning The Committee will agree the topics to be included in its published work programme and the extent of the investigation to be undertaken in relation to resources, and the witnesses to be invited to give evidence. Managing time The Committee will attempt to conclude the business of each meeting in reasonable time. The order of business will be arranged as far as possible to minimize the demands on the time of witnesses. 26 24 Appendix C Outcomes and Actions Norfolk Health Overview and Scrutiny Committee (NHOSC) 27 February 2014 Agenda Report Title Item Number Outcomes and Actions Action By Whom 5. The Chairman tabled proposed revisions to the terms of reference for Great Yarmouth and Waveney Joint Health Scrutiny Committee. Members of NHOSC to send any comments to Maureen Orr by 16 April 2014. Members of NHOSC NHOSC agreed to make the following comments to the Health and Wellbeing Board regarding the draft strategy:- Lucy MacLeod / Maureen Orr 6. Chairman’s announcements Norfolk Health and Wellbeing Strategy 2014-17 (a) Integration, making services more joined up for those receiving them, is one of the overarching goals of the Health and Wellbeing Strategy 2014-17 but the County Council has recently taken the decision to end a contract with Norfolk and Suffolk NHS Foundation Trust (NSFT) for integrated mental health and social care for around 1,600 people per year. In view of this, will the Health and Wellbeing Board specifically address the need for integrated mental health and social care services in the Health and Wellbeing Strategy 2014-17? (b) Data protection issues can be an obstacle to integrated services. It is very important for the Strategy to address these 25 Appendix C issues. (c) The Strategy needs to be clear on how outcomes will be measured and to start with adequate baseline data. (d) There needs to be clarity on how the priorities and overarching goals of the Strategy and the action plans associated with it will be communicated from Board level to ‘floor’ level. (e) It is important for the Health and Wellbeing Board to be particularly aware of looked after children, for whom the local authority is a corporate parent, and to put emphasis on their wellbeing as part of the Strategy. A copy of Lucy MacLeod’s presentation to be circulated to NHOSC Members. Maureen Orr Lucy MacLeod to send a briefing to the district councils setting out the broad priorities and goals in the Health and Wellbeing Strategy. Lucy MacLeod NHOSC suggested that the District Councils would welcome specific targets in the strategy as to what was expected of them and in this respect it was noted that, when finalised, the strategy would include hyper-links to District Council strategy documents. NHOSC also suggested that the District Councils would welcome regular briefing notes on the activities of the Health and Wellbeing Board. Lucy MacLeod is already arranging meetings with all the district 26 Appendix C council Chief Executives to discuss the Health and Wellbeing Strategy 2014-17 and how best to work with the district councils. NHOSC also suggested that it is important of keeping Parish and Town Councils informed of developments on public health related issues. NHOSC asked for the Health and Wellbeing Board to update it on progress with the 2014-17 Strategy on 4 September 2014. NHOSC would like the Chairman, or another representative of the Board, to accompany the Director of Public Health on that occasion. 7. Forward work programme The following changes to the forward work programme were approved:Delayed Discharge from Hospital in Norfolk – the report of the joint task & finish group to be received at a later meeting (i.e. May or July 2014). Use of the Liverpool Care Pathway in Norfolk’s hospitals – an update on practices regarding end of life care in hospital to be received later in the year (i.e. after 17 April 2014) Wheelchair provision by the NHS – to be brought forward to 17 April 2014 meeting. Hospital complaints processing and reporting – added to the forward work programme for 29 May 2014. Health and Wellbeing Strategy 2014-17 – a progress update to be 27 Lucy MacLeod Appendix C received on 4 September 2014. Copied to:Representatives attending the NHOSC meeting for NHS / other organisations Chairman of NHOSC District Council Members of NHOSC Member Support Officer - Christine Byles CCG engagement contacts (x5) Health and Wellbeing Board support officer – Linda Bainton Healthwatch Norfolk – Chris MacDonald 28