Avaya Aura® Messaging 6.3 CallPilot® Quick Reference Release 6.3 February 2014 Phone menu Phone Menu Key press Message list Phone Menu Key press Phone Menu Key press Forward 7 – 3 Delete Reply all 7 – 4 8 - 2 - 2 - (1to9) 7 - 6 Compose 7 – 5 Set up OG rules Delete/Restore 7 – 6 8 - 2 - 2 - (1to9) 9 Send 7 - 9 Exit 8 - 2 - 2 - (1to9) 4 Message options 7 – 0 Message options Extended absence greeting Review 8 - 2 - 3 - 2 Urgent on/off 7 - 0 - 1 Record/Rerecord 8 - 2 - 3 - 5 Private on/off 7 - 0 - 4 Delete 8 - 2 - 3 - 7 - 6 Timed delivery 7 - 0 - 6 Exit 8 - 2 - 3 - 4 Mailbox commands Personal verification Login 8 - 1 Review/Play 8 – 2 – 9 – 2 Play 2 Greetings 8 - 2 Record/Rerecord 8 – 2 – 9 – 5 Speed up 2 — 3 Disconnect 8 - 3 Exit 8 – 2 – 9 – 4 Slow down 2 — 1 Password change 8 - 4 Mailbox options Previous message 4 Go to message 8 - 6 Auto login on/off 8 - 0 - 4 Administer broadcast message 5 Mailbox options 8 - 0 Block messages 8 - 0 - 7 Next message 6 Message commands 7 Mailbox commands 8 Attendant / Thru dial 0 Stop playback / Cancel # Help * Current message playback Skip back 1 Skip forward 3 Call sender 9 Broadcast messages Review 5 – 1 Record 5 – 2 Delete 5 – 3 Messages command menu Reply 7 – 1 Play envelope 7 – 2 Greetings Auto login Personal 8 - 2 - 1 Turn on 8 - 0 - 4 - 1 Optional 8 - 2 - 2 Turn off 8 - 0 - 4 - 2 Extended absence greeting 8 - 2 - 3 Block messages Review optional greetings rules (if have recorded optional greetings) 8 - 2 - 6 Personal verification 8 - 2 - 9 Personal greetings Turn on always 8 - 0 - 7 - 1 Turn off 8 - 0 - 7 - 2 Turn on with EAG 8 - 0 - 7 - 3 Continue configuration # Transfer after greeting 1 Review 8 – 2 – 1 – 2 Disconnect after greeting 2 Record/Rerecord 8 – 2 – 1 – 5 Complete set up # Delete 8 – 2 – 1 – 7 – 6 Exit 8 – 2 – 1 – 4 Optional greetings Review 8 - 2 - 2 - (1to9) 2 Record/Rerecord 8 - 2 - 2 - (1to9) 5 Note: Some features might be unavailable in your organization. For details, contact your administrator. 1 Outlook menu Button Description Plays a voice message on your PC. Pauses, stops, rewinds, and fastforwards when the TUI plays the message. Plays a voice message on your deskphone or any other phone. Replies to a voice message with a voice recording using any phone. Forwards an existing voice message. Calls the message sender from a phone. When you pick up the phone, the TUI dials the sender. Opens the User Preferences webpage. Note: For more information, visit http:// support.avaya.com/ 2 Navigation menu CallPilot® Log in to Messaging 1. Call Voice mail number 2. Enter your password and press # Main menu Skip back 1 Play 2 Record / Compose message menu Administer broadcast message Play 2 Review Record 5 Record / Rerecord Review 1 Record / Compose message 2 Delete 7 6 Delete 3 Send 7 9 Help Cancel * # Other message commands 7 * Disconnect 8 Help Speed up 2 3 Slow down 2 1 Message commands 1 Play envelope 2 Forward 3 Reply all 4 Compose 5 Next message 6 Message commands 7 Skip forward Previous message Administer broadcast messages Mailbox commands Call sender 3 4 8 9 Help * Attendant / Thru-Dial 0 Stop playback # Delete Compose 2 5 7 7 6 5 Set up OG rules 9 4 3 Exit Help * Cancel * # Urgent on / off 1 Private on / off 4 Record / Rerecord Timed delivery 6 Compose (message) 7 5 5 Options help * Delete 7 6 Delete / Restore 6 Cancel / Exit # Send Message help 9 Exit Help Message options 0 Greetings menu Cancel / Exit # Personal greeting 1 Optional greeting 2 Extended absence greeting 3 Review optional greeting rule 6 Personal verification 9 Greeting help * # Log in 1 Greetings 2 Disconnect 3 Password change 4 Go to message 6 Mailbox help Mailbox options * 0 Cancel / Exit # Cancel / Exit Mailbox options Some of these features may not be available in your organization. For details, contact your administrator. 1 2 Activate for business calls or no answer calls Deactivate 9 Approve Help Cancel * # 3 5 5 4 * # Personal verification menu Review / Play 2 Record / Rerecord Exit 5 Help Cancel * # Turn on Turn off Help Cancel 1 2 * # Block messages setup cont. Turn on always 1 7 Turn off Turn on while EAG 2 3 * # Help Continue * # 4 Auto log in on / off setup menu 4 Block messages setup menu Auto log in on / off Block messages Options help Cancel / Exit Activate for business hours or other hours 0 2 Review Cancel * Mailbox commands menu Activate for all calls Activate for internal / external calls Personal greetings / extended absence greetings Message options Reply Set up optional greeting rules Optional greetings Transfer after greeting Disconnect after greeting 1 2 Help Complete setup * # @ 2014 Avaya Inc. All rights reserved. 3