International Journal of Engineering Trends and Technology (IJETT) – Volume 32 Number 2- February 2016 A Case Study on Modelling and Simulation to know the Optimum no. of Service Points in Sheet Metal Automotive Component of Manufacturing Industry Mohammad Javed#1, Dr. Vishal Saxena#2 #1 Assistant Professor Department of Mechanical Engineering, IFTM University Moradabad #2 Professor Department of Mechanical Engineering, IFTM University Moradabad Abstract This paper deals with the calculation of inter arrival time and service time of dies in a sheet metal working industry. Here we are talking about the sheet metal working industry in which the different components of a renowned automobile brand is to be manufacture by the application of different processes. These operations are the cutting, Forming, Punching, blanking, pressing and lots more. In the whole process of production total time is calculated by using a particular tool and the main area at which there the process is to complete is the press shop area. Press shop area is the place where presses of different tonnage and capacity is available for production work. In the concern industry there is the lack of optimum no. of service points. With this there is always a long queue of dies around the press machines in the press shop area. Keywords - inter arrival time, Service time, tonnage, press shop service points is three and if we increase the number of service points, the waiting cost and waiting time will decrease, but service cost, on the other hand will increase because they are inversely proportional to each other. Also there is a possibility of losing the customer in the long run because nobody likes to wait for a long time. Therefore the company is interested in knowing the suitable number of service point so that waiting cost can be reduced which in turn will result in the reduction of risk of losing the customers. 2. METHODOLOGY OF RESEARCH WORK (a).Distribution of probability for inter-arrival time of dies Number of data points (inter-arrival time) = 493 Number of class-intervals = range / √ (number of data points) = (335-0) / √ 493 = 15.08 = 15 (approx) 1. INTRODUCTION In this type of Industry different processes are used to form a particular product. There is a lack of exact no. of service points suitable to that industry. Here our work is to know the no. of service points suitable to that industry. For doing this firstly we have to calculate the total no. of data points and after that these data points is converted into particular format and made a frequency table and then average inter arrival time is calculated. In the last the data obtained from the frequency table and average value is fed in to the Minitab software and with the help of this software we know the nature of probability distribution of the data and then select the data best suited to that industry on the basis of Anderson darling value. The data obtained from this software is the required data points and same procedure is follow for service time of dies. The concern Industry was facing the problem of high waiting time of dies in the queue and they are paying penalty as waiting cost. At present there are number of ISSN: 2231-5381 Class Interval Mid-point Cummulative Frequency Frequency 0-25 12.5 440 440 25-50 37.5 470 30 50-75 62.5 474 4 75-100 87.5 480 6 100-125 112.5 483 3 125-150 137.5 486 3 150-175 162.5 488 2 175-200 187.5 488 0 200-225 212.5 490 2 225-250 237.5 491 1 250-275 262.5 492 1 275-300 287.5 492 0 300-325 312.5 492 0 325-350 337.5 492 0 350-375 362.5 493 1 Table 2.1 Frequency table for inter-arrival time http://www.ijettjournal.org Page 91 International Journal of Engineering Trends and Technology (IJETT) – Volume 32 Number 2- February 2016 Average value of inter-arrival time is: = 440x12.5+ 30 x 37.5 + ………………+ 362.5 x 1 493 = = 9762.5 / 493 19.80 min. 2.1 Histogram for Inter-arrival Time: The histogram suggests the inter-arrival time distribution should be Exponential or Weibull or Logistics or Loglogistic. This has further been strengthened by feeding the inter-arrival time data to Minitab Software. Graph 2.2.3 Logistic Probability Plot 2.2 Output of Minitab Software for Inter-arrival Time Data The probability plots obtained are shown below and are self-explanatory. “ML Estimates” and “AD*” stands for maximum likely estimates and AndersonDarling value respectively. Graph 2.2.4 Log logistic Probability Plot 2.3 Comparison of the above four distribution The comparison of the above probability plots shows that the A-D value or error is minimum for Weibull distribution whose Anderson darling value is 25.26. So the Weibull distribution probability plot has been selected for the distribution of inter-arrival time with shape = 0.395 and scale =2.362 Graph 2.2.1 Weibull Probability Plot (b).Distribution of probability for Service time of dies Number of data points (Service time) = 64 Number of class-interval = range / √ (number of data points) = (53.1-3) / √ 64 = 6.6375 = 7 (approx) ClassInterval 0-8 Graph 2.2.2 Exponential Probability Plot MidPoint 4 Cumulative Frequency 2 Frequency 2 8-16 12 11 9 16-24 20 29 18 24-32 28 47 18 32-40 36 59 12 40-48 44 62 3 48-56 52 64 2 Table 2.2 Frequency Table for Service time ISSN: 2231-5381 http://www.ijettjournal.org Page 92 International Journal of Engineering Trends and Technology (IJETT) – Volume 32 Number 2- February 2016 Average value of service time is: = 2 x 4 + 9 x 12 + …………………………+ 2 x 52 64 = 1648 / 64 = 25.75 min. 2.4 Histogram for Service Time: The histogram suggests that the service time distribution should be Normal or Weibull or logistic or log logistic or lognormal. This has further been strengthened by feeding the service time data to Minitab Software. 2.4.1.Output of Minitab Software for Service Time Data Graph 2.4.1.3 Lognormal Probability Plot The probability plots obtained are shown below and are self-explanatory. “ML Estimates” and “AD*” stands for maximum likely estimates and AndersonDarling value respectively. Graph 2.4.1.4.Log logistic Probability Plot Comparison of the above four distribution Graph 2.4.1.1 Normal Probability Plot This comparison represents that the A-D value or error is minimum for Normal distribution whose A-D value is 0.325. So the Normal distribution has been selected for service time distribution. with Mean = 18.267 and Standard Dev. = 7.272. After finding out the waiting time for different number of service points, the cost model was used to find out the optimum number of service points. Here we have calculated the waiting cost and service cost per die for different service points and then finding the total cost which have decided the required no. of service points suitable to that industry and the service points corresponding to the minimum total cost is the optimum one. 3. Working Principle of Model Graph 2.4.1.2 Weibull Probability Plot The Generator icon named as source generates items according to the distribution specified. We have specified Weibull distribution because our data have been fitted to this distribution. The icon named as „program‟ generates items according to the program set in it and feeds these items to the icon name as service point. The service point (actually press machine) has to receives the information fed by the program. When the information ISSN: 2231-5381 http://www.ijettjournal.org Page 93 International Journal of Engineering Trends and Technology (IJETT) – Volume 32 Number 2- February 2016 is received by the service point, it performs accordingly. If the information is fed by program block to shut down, its„s‟ terminal outputs 1. This signal in turn is fed to the shut down block. As the shut down block receives signal „1‟, it does not allow the items to pass through it. In this way shut down becomes active. count f Rand d V In the queue block, the maximum number of items (dies) can be fixed. When the number of items waiting in the queue (dies) reaches the maximum number specified, its F terminal outputs „1‟.This signal „1‟ is fed to the shut concerned shut down block which stops the items (dies) passing through it. In this way maximum number of dies in the queue can be fixed. In our case maximum 45 dies can wait in queue. So we have specified maximum number of dies allowed as 45. As dies arrive in the queue, they wait there for some times and then they are allowed to go to the service points according to the pre-specified conditions. After unloading they are allowed to exit from the system. 3.1. Performance Measurement of the Existing Model For smooth running of the simulation model, the inputs of the model are the characteristics of the distribution i.e. outputs of the Minitab software. After allowing the model i.e. system to run for 9 years, the outputs of the simulation model obtained is as follows: Average Queue length = 45 dies Average Waiting time = 12.32 hour Maximum Waiting time = 40.25 hour 3.2.MODEL WITH 5 SERVICE POINTS The Simulation Model with 5 service points and its performance measurement is shown below: ISSN: 2231-5381 D down service point T U S 1 2 3 random no. input F L W program down queue STOP down f A shut down down D STOP Rand down A f f d D down d plotter T U S down a f 1 2 3 STOP L W down shut down prioritiser b STOP STOP down Exit (4) down STOP down select selection f # D T U S F d STOP A 1 2 3 ? b combine down T U S Rand b STOP 1 2 3 STOP down source f Rand f prioritiser V 1 2 3 down d STOP start a STOP down a Random number input block generates value according to the distribution specified. Our service time data follow the normal distribution, so we have specified this distribution in random input block so that different service time will be allowed for different dies. The icon named as prioritizer prioritizes the item. It first checks the machine for the availability connected with the topmost terminal, then next one & so on. If the topmost icon is available, item is fed to it i.e. dies is allowed to got to this machine (service point). If it is busy, then prioritizer checks the machine (service point) connected to the next terminal. If it is available, item is passed to it, otherwise checks the other machine for availability & so on. The icon named as „combine‟ combines the inputs and transfers it to the exit icon. The two items here in the combine block remains as separate items. They do not get intermixed. f T U S STOP A D down Rand down d f f 1 2 3 F L W queue Fig. Model with 5 service points 3.3. Performance Measurement of the Model with 5 service points For smooth running of the simulation model, the inputs of the model are the characteristics of the distribution i.e. outputs of the Minitab software. After allowing the model i.e. system to run for 9 years, the outputs of the simulation model obtained is as follows: Average Queue length Average Waiting time Maximum Waiting time = 4 dies = 2.15 hour = 11.52 hour 3.4. Summary of waiting time for different service points The summary of waiting time of dies obtained from the simulation model corresponding to different service points is shown below: For 3 service points = 12.32 hr. For 4 service points = 6.38 hr. For 5 service points = 2.15 hr. For 6 service points = 1.25 hr. 4. COST MODEL After finding out the waiting time for different number of service points, we then use the cost model to find out the optimum number of service points. Strategy here would be to calculate the waiting cost per dies and service cost per dies corresponding to the different service points. Then the total cost is determined which in turn will decide the optimum number of service points. The service points corresponding to the minimum total cost would be the optimum one. 4.1. Waiting Cost Calculation The waiting cost per dies as specified by the company is shown below: Waiting cost per dies = {Rs.10 per 10 dies if waiting time is more than 4 hour} http://www.ijettjournal.org Page 94 International Journal of Engineering Trends and Technology (IJETT) – Volume 32 Number 2- February 2016 = {Rs. 0 per die, otherwise}. (80 dies in one day) = Rs. 9,50,472 No. of Service points 3 4 5 6 Waiting time in hr. Waiting cost per dies (in Rs.) 6. CONCLUSIONS 12.32 6.38 2.15 1.25 432 (4.32*10*10) 238 (2.38*10*10) 0 0 The Sheet metal component manufacturing industry which faces the problem of high waiting time and pay penalty as waiting costs may be reduced by increasing the number of service points. According to the results obtained and analysis of data, it is concluded that the optimum number of service points is five, which means that there is a deficiency of two service points in the existing system of the continuously operating process industry (sheet metal manufacturing industry) here. To increase the service points, the selected industry needs to install two new press machines. If the industry installs two new press machines to make the service points or loading and unloading points, there can be a saving of Rs.09,50,472 per month and the corresponding average waiting time of dies will be 2.15 (2 hour 15 min) hour which is lesser than the average waiting time of the existing system. The approach adopted in this work is of collecting the data related to inter-arrival time of dies, service time of arriving dies, finding the suitable probability distribution of the data, developing a simulation model of the existing system, waiting time, computation of waiting cost per die and the resultant cost involved has been found to be useful in modeling a proposed system which enables to lower the costs involved due to waiting time. Table 4.1 Calculation of Waiting Cost 4.2.Summary of Service Cost for different Service Points The summary of service cost corresponding to different service points is shown below: Number of service points 3 4 5 6 Service cost per dies (in Rs.) 95.54 103.04 118.04 133.04 Table 4.2 Summary of Service Cost 4.3 Total Cost The total cost is the sum of waiting cost and service cost. Total cost corresponding to different service points is shown below: Service point Total cost per dies (in Rs.) 527.51 341.04 131.47 148.66 3 4 5 6 Table 4.3 Total Cost It is clear from the above analysis that the optimum number of service points is 5. 4. RESULTS The results based on the simulation model and cost model are shown below: The Optimum number of service points = 5 Corresponding average waiting time of dies = 2.15 hr (2 hr and 15 min) If the company install a new service point, Saving per dies = Rs. (527.51 – 131.47) = Rs. 396.03 Saving per month = Rs. (396.03 x 80 x 30) ISSN: 2231-5381 References Kishor Shridharbhai Trivedi, “Probability and Statistics with Reliability, Queuing and Computer Science application”Duke University, North Carolina, Prentice Hall of India, New Delhi1, 1998. 2) Prem Kumar Gupta and D.S.Hira, “Operations Research”,S.Chand and Co. Ltd, New Delhi, 2011, p.1098. 3) Jose A. Diaz and Ileana G. 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