Strategic Communication in Advertising Communication 600XXXX Monday 8:10 to 10:40 p.m. Room: MCK 101 Semester: Fall 2015 Pilar McKay, Ph.D. Office: McKinley 308 Email: pmckay@american.edu Office Hours: • Monday 6:00 p.m. to 8:00 p.m. • Tuesday 6:00 p.m. to 8:00 p.m. • Thursday 1:30 p.m. to 2:30 p.m. • Wednesday 2:30 to 3:30 p.m. DOWNTOWN AT 1776 • Also by appointment Class Description An ad, conceived by a strategic communication team, has a modest start. A sketch. A tagline on a napkin. A crosstab of consumer data. A client’s frantic phone call. An ad may try to change behavior, to raise awareness of a brand or cause, or to persuade you to purchase something (sometimes an ad does all three). And sometimes an ad does something truly remarkable – it becomes a part of culture. This class review how an idea becomes advertising messaging. We will review how communication strategy, branding, ethics, history, and research shape our advertising. In this class, you will learn how an ad is created – from strategy to messaging to production to execution. You will use tools that communication professionals use (SIMMONS!). You will make an ad. Ok, you’ll make more than one. You will use quantitative data to develop strategy. You will use qualitative data to make sense of real-world communication issues. We will learn how to evaluate, create, and support strategic communication in advertising as Public Communication practitioners. Course Student Learning Objectives • Learn messaging strategy for advertising campaigns • Critically think about real-world communication challenges in advertising • Understand how to develop messaging supported by quantitative and qualitative data analysis • • Learn about the historical and cultural foundation of the advertising industry Understand ethics, legal, and cultural issues in advertising Course Student Learning Outcomes Student Learning Outcome Students will be able to investigate, critique, and evaluate claims Students will be able to collaborate and identify multiple and diverse perspectives Students will be able to demonstrate, implement, create, and apply innovative thinking Students will be able to analyze, synthesize, and evaluate Students will be able to describe, compare/contrast, and critically examine Students will be able to demonstrate quantitative literacy and symbolic reasoning Students will be build aesthetic sensibility Students will be able to present and support an argument verbally Students will be able to apply ethical reasoning skills Assessment Measures Discussion Discussion, Mini-Ad Agencies Discussion, Mini-Ad Agencies, Flash Assignments Discussion, Mini-Ad Agencies, Flash Assignments Discussion, Mini-Ad Agencies, Flash Assignments Discussion, Mini-Ad Agencies, Flash Assignments Discussion, Mini-Ad Agencies, Flash Assignments Final Pitch, Discussion Discussion, Mini-Ad Agencies, Flash Assignments Texts Assigned Readings are posted on blackboard Morrison, D. and Griffin, W. (2010) The Creative Process Illustrated: How Advertising’s Big Ideas are Born. HOW Books. Grading policies & weights (based on points) Class Participation Quizzes (3) Flash Assignments First Client Second Client Third Client Graduate Project Addendum 10 15 20 10 15 30 30 130 Grades will be assigned as the following: A : 95-100% A-: 90-94% B+: 87-89% B : 84-86% B-: 80-83% C+: 77-79% C : 74-76% C-: 70-73% D : 67-69% F: 0-66% Graduate Students have a 600-level addendum to this grading schema. Please see your additional class requirements. Blackboard I will be using Blackboard for this course. Syllabus, assignments, handouts, and lecture notes used in class will be posted. There is a student help section on the home page of Blackboard that will explain how to enter the system. Course policies Laptops are allowed in class for note-taking purposes only. Cell phones should be on mute or turned off completely. If you have a personal emergency and need to access your phone, then tell the professor before class about your circumstances. If caught on unrelated social networking sites, then student will have a threestrike policy until laptop can no longer be used with access to the Internet. Please refrain from using social networking sites unless for class purposes. Trust me, they (comments, event invitations, return likes) will be there when you log in after class. Policies/practices of American University, SOC, & the Department Academic Integrity This class follows the Academic Integrity Policy at American University, which holds students accountable for the integrity of the work they submit. Students should be familiar with the Policy http://www.american.edu/academics/integrity/code.cfm and know they are responsible to learn about instructor and general academic expectations with regard to proper citation of sources in written work – APA citations for academic work. Be mindful that any violations of the Academic Integrity policy will be taken to the AIC Administrator. It is not permissible for any student to submit the same material, with substantially the same style, structure, or wording, to instructors in two or more courses. Religious Observances American University’s religious observances policy, found at http://www.american.edu/ocl/kay/About-Us-Religious-Holy-Days-Policy.cfm. Students are provided an opportunity to make up any examination, study, or work requirements that may be missed due to a religious observance provided they notify their instructors before the end of the second week of classes – please send this notification through email to the professor. Use of Student Work (FERPA) The professor will use academic work that you complete this semester for educational purposes in this course during this semester. Your registration and continued enrollment constitute your permission. Attendance There are fourteen weeks in this semester. Please attend class—your grade and academic achievement in this class will be determined by your attendance. If you have an extenuating circumstance (e.g. illness, family emergency, business trip, etc.) please let me know in an email as soon as you possible either before or immediately after class meets. After one unexcused absence, there will be a letter grade reduction on your overall grade (because you will receive a zero for participation). Be mindful: This would reduce an A to a B, a B to C, etc. Emergency Preparedness In the event of an emergency, American University will implement a plan for meeting the needs of all members of the university community. Should the university be required to close for a period of time, we are committed to ensuring that all aspects of our educational programs will be delivered to our students. These may include altering and extending the duration of the traditional term schedule to complete essential instruction in the traditional format and/or use of distance instructional methods. Specific strategies will vary from class to class, depending on the format of the course and the timing of the emergency. Faculty will communicate class-specific information to students via AU email and Blackboard, while students must inform their faculty immediately of any absence. Students are responsible for checking their AU e-mail regularly and keeping themselves informed of emergencies. In the event of an emergency, students should refer to the AU Student Portal, the AU Web site (www. prepared. american.edu) and the AU information line at (202) 885-1100 for general university-wide information, as well as contact their faculty and/or respective dean’s office for course and school/college specific information. This class will follow directions from the University – if campus is closed and classes cancelled, then this class will also be cancelled – including assignments that would be due that day. Mandatories APA CITATIONS for academic papers AP for all else Good Writing and Mechanics for ALL ASSIGNMENTS Questions if you are confused: pmckay@american.edu Call Sheet: Strategic Communication in Advertising Schedule/readings subject to change Week Day Topic Week 1 8/31 Introduction to Advertising History of Advertising Week 2 Week 3 9/7 9/14 NO CLASS Strategy and Brands Week 4 9/21 Insight Gathering Week 5 9/28 Creativity reading Week 6 10/5 **AD WEEK KEYNOTE** 1800 Massachusetts Avenue Perseverance: The Unsung Hero of Creative Vision with Dick Durrance 6:00 – 8:00 p.m. Creativity: Design and Production Legal and ethics in advertising Political Advertising Week 7 Week 8 10/12 10/19 Ogilvy Case Studies Week 9 10/26 Week 10 11/2 Accounts Social issues in advertising: Multicultural Advertising Big Idea Social Cause Advertising Week 11 11/9 Week 12 11/16 Week 13 11/23 Connection Planning Working in Advertising Workshop: Grad Student Convergence Reading Quiz Porter and King Steel X Code of Ethics Ideation SC Reading Client First Client X Second Client Resume X Week 14 11/30 Lectures Final Pitches No final exam: Final Project due last week Third Client Assignment and Class Participation Details Readings: Must be completed by lecture time. (i.e. Porter needs to be read for the second lecture) Class Participation: Attendance to class and being involved in class discussions will help you achieve 10% on this part of your grade. You will also see how important class discussion is for your achieving learning goals and outcomes in this class. The following constitutes class participation: attendance, participating in class discussions or activities, and participating in online discussion threads. Students are expected to attend all classes. If you must miss a class, for family reasons, personal reasons, illness, and religious holidays – please let the professor know as soon as possible. Class: Class will be split into three parts: 1. New, Good & Mediocre is a review of advertising from the week before. Submit examples of new, good & mediocre ads on twitter, facebook, and tumblr to be included in that week’s recap 2. Lecture will be about the material that is scheduled that day. We will discuss the readings as well as review industry-specific case studies. This is where we learn the theoretical, historical, and cultural foundations of advertising. This part of class is interactive – so please participate! 3. Workshop is a part of class where you will work with your agency on client projects and flash assignments. This is the applied communication part of class. At all times, please be prepared to participate by asking questions or, at times, be involved in discussions about the material. Late Assignments: Late assignments will be accepted with a penalty of a letter grade. These will be accepted throughout the semester, however, be mindful that the letter grade penalty will be assessed to the final grade of that assignment. Flash assignments are usually due the day of class, so difficult for the to be late – but if you are absent, you can make up a flash assignment within ONE WEEK of the class or else it becomes a zero. Extra Credit: There will be extra credit in this class. The policies for these assignments will be discussed in class. Extra will be offered, it will not be supplied when demanded. Submitting assignments: Assignments may be submitted at the beginning of class in paper. Assignments may also be submitted BEFORE class in person or via email. Assignments submitted via email after class will be assessed a late assignment penalty of a whole letter grade. If you need an extension please approve with professor twenty hours in advance. Quiz: 3 Quizzes – 10 Questions Multiple Choice based on readings, handouts, lecture, and course discussion. Due by the class that it appears in the syllabus. Flash Assignments: Count for 2% of your grade and can happen WHENEVER! Could be two in one class. Small activities related to course material. A few will last longer than the class, but are NOT listed in the Syllabus. Just keep up with your notes and you will be able to keep up. Client Projects: Working with clients is essential to communication campaigns. This class is focused on getting you as much real-world experience as we can in a classroom setting, so there are three separate client projects that represent 55% of your grade. You will create advertising for clients and also develop messaging and creative strategies, conduct research, and present to clients. These will be done in student agencies. You will be assigned your agency the first day of class, along with your first project. Flash Assignments 20% of grade Throughout the semester Objective: To help us learn quick thinking in strategic communication in advertising. Assignment: Challenges will be assigned during class (XTRA can be outside of class, too) and you will have a limited number of time to deliver a product and present your ideas to the class in as few as 2 minutes as much as 20 minutes? Real-World Examples of Flash Assignments: • Oreo ad during the 2013 Super Bowl • Live tweeting (basically anything) Flash Assignment Roll Call Flash Number Description 1 2 3 4 5 6 7 8 9 10 Total Date Grade Total Grade 2% 2% 2% 2% 2% 2% 2% 2% 2% 2% 20% Client #1 10% of grade Due September 22 Objective: To work on a strategic communication project with a real-world client – in a “New Business” context Assignment: You will have to develop a creative strategy and old and new media executions for a social cause client Deliverables: • 1 page Creative Strategy Document • 2 different media executions (one print and one other media – radio, social, digital, etc.) Creative Strategy Document: • Creative Strategy Document will be a proto-creative brief. You will include the following in the document: o Background on the client project o Creative Strategy o Explanation of your campaign o Credits for each executions Credits: Include who the copywriter, artistic director, account planner, and any other roles are on each execution - must be recorded Please refer to the attached rubric for grading criteria Client #2 15% of grade Due October 20 Objective: To work on a strategic communication project with an on-campus real-world client – in a agency/client relationship Assignment: You will have to develop a creative strategy, two different media executions, and a pitch presentation to a student group. Each agency will have a different client. Client Needs: For this project, you will meet with your client one-on-one and also receive a client needs sheet to help you guide the project. Deliverables: • 1 page Creative Brief • 2 different media executions (one print and one other media – radio, social, digital, etc.) Creative Brief: • We will discuss Creative Briefs in detail on 9/29 where you will be given a handout showing how to structure your brief. Use that as a guide for this and the Client #3 assignment Credits: Include who the copywriter, artistic director, account planner, and any other roles are on each execution - must be recorded Please refer to the attached rubric for grading criteria Client #3 30% of grade Due November 30 Objective: To work on a strategic communication project with an off-campus real-world client – in a agency/client relationship Assignment: You will have to develop a creative strategy, two different media executions, and a pitch presentation to a client. Client Needs: For this project, you will meet with your client one-on-one and also receive a client needs sheet to help you guide the project. Deliverables: • A mini-campaign with at least three media executions • 1 page Creative Brief • Draft Media Plan – campaign being on the air for one year (2015-2016) • Insight Deck – a report highlighting research conducted for this project. You must conduct secondary research and primary research for this project • Presentation deck Creative Brief: • We will discuss Creative Briefs in detail on 9/29 where you will be given a handout showing how to structure your brief. Use that as a guide for this and the Client #3 assignment Credits: Include who the copywriter, artistic director, account planner, and any other roles are on each execution - must be recorded Please refer to the attached rubric for grading criteria Client Work Rubric Please note the differences for each client assigned below Creative Strategy (50% of grade) _____ (1 to 10) Did the agency develop a cogent, well articulated creative strategy? By Client #3 this must be a one to two word strategy statement (if it is not, this grade will be discounted to start at 5 automatically) PROOF: Include the creative strategy statement in the creative brief. _____ (1 to 10) Did the agency define the objective of the advertising? Why are we even conducting this campaign? This answer is often the result of asking the client. Plan on asking the client this question during the first meeting. PROOF: Include the objective in the creative brief _____ (1 to 10) Did the agency address the public communication needs of the client? How well did the strategy meet the objective? PROOF: Create cogent, objective-addressing advertising _____ (1 to 10) Did the agency use research through the insight gathering process to build their strategy? Was the primary AND secondary research appropriately used during this process? PROOF: (1) Include background in creative brief (2) report on the research conducted in the pitch (3) provide each client with a research brief (4) use secondary research (5) do primary research either formative OR creative testing _____ (1 to 5) Did the agency build the overall brand for the client? How well did the advertising support the brand personality, image, and promise? PROOF: Present the client brand personality and address how your campaign enhances this…or how you have evolved it. _____ (1 to 5) Did the agency use creativity and think outside of the box during the strategy building process? PROOF: Create CONFIDENTLY CREATIVE advertising ______ Subtotal Notes: Creative Execution (25% of grade) _____ (1 to 25) Did the agency produce advertising that has correct grammar and punctuation? THIS INCLUDES YOUR PITCH PRESENTATION, RESEARCH BRIEFS, CREATIVE STRATEGY DOCUMENTS, AND YOUR ADS PROOF: Do your job. Spell your client’s name correct. _____ EXTRA (1 to 5) Did the agency produce aesthetically pleasing advertising that was designed well? (Note: this portion of the grade COULD BE decided by an independent panel of advertising professionals) ______ Subtotal Notes: Creative Pitch (25% of grade) _____ (1 to 10) Did the agency practice and prepare an organized pitch? PROOF: Proof is in the pudding, if the presentation is executed correctly, it will show. PRACTICE AS OFTEN AS YOU CAN! _____ (1 to 5) Did everyone in the agency help with the presentation? PROOF: Assign everyone a role during the presentation _____ (1 to 5) Did everyone in the agency introduce themselves and their role in the agency? PROOF: We’ll know your name and what you did. _____ (1 to 5) Did you sell your advertising campaign with CONFIDENCE? PROOF: You support every idea, you excitedly present your advertising. ______ Subtotal Notes: ________ FINAL GRADE Notes (on back) 600-Level Graduate Student Addendum In order to complete the requirements of this class as a 600-level course equivalent, graduate students will be required to complete an additional assignment in conjunction with their coursework. The assignment is meant to enrich your classroom experience. Due to the interdisciplinary nature of this class, the required assignment can be one of the following or independently presented by the student. Due Date: Assignment must be proposed before or by Week 6. Assignment must be completed before or by Week 13. Assignments: Research Paper: Student conducts independent, original research on a topic related to advertising. This includes issues related to the sociology, psychology, or technology of advertising. Present topic in consultation with professor. Papers should be of the quality to submit to a conference and will be encourage to do so (i.e. AEJMC, NCA, etc.). Must complete a 15 minute research briefing to class. Guest Lecture: Student conducts research and presents to the class on a topic and develops a 25-30 minute lecture. This class will require both a lecture and an activity that teaches the students about the topic. This guest lecture would be a model for a sample lecture for a teaching job in the future. Alternate Proposal: If you have a unique idea you’d like to contribute to class, please submit a proposal by Week 6 with the professor. In the proposal, please present a project has an in-depth exploration of an aspect of the creative process. Consult with the professor early in order to check if the project can fulfill the requirement. Evaluation: This is a general rubric for assignments Criteria and scores: For a Total of 30 points Adherence to the assignment: addresses the nature what is assigned Format: is in the correct format for the assignment Correctness: must have proper grammar and construction Organization: content is organized logically Five: Exceptional Four: Excellent, but one or two errors Three: Good, good general direction, but errors Two: Fair start, but not detail One: Poor, needs work Zero: Content missing Argument: consistent argument Data Analysis: quality of data analysis