Why should we extend healthcare
supply chains to include the patient?
The case of sub-Saharan Africa
Research area: Value-creating service systems in
sub-Saharan Africa enabled by the Internet of Things
Initial literature review
Service-Dominant Logic
10 years creating and delivering projects in sub-Saharan Africa
SMS for Life pilot project manager, Tanzania
DTC: Philosophy of Social Science Research
Internet of Things
1
DTC: Quantitative Research Methods
DTC: Qualitative Research Methods
Service systems5
iTSCi technical solution manager, DRCongo/Rwanda2
Research question:
Why should we extend healthcare supply chains to include the patient?
The case of sub-Saharan Africa
eZICS technical solution manager, Zambia
IBM Corporate Service Corps, Ghana team13
“Innovating for Africa” worldwide community leader
Problem definition
Member, International Association of Public Health Logisticians4
Research plan
Literature review
Research proposal
PhD research defence
PhD
PhD upgrade achieved
Completed thesis
Subsidiary questions
Hypothesis definition
What does it mean to include patients in supply chains?
What are the issues caused by supply chains not including them?
Research methodology
What options are there for extending supply chains?
Grounded Theory
How might the options be achieved?
Critical Realism
Future research recommendations
Case study environments
Contribution to knowledge
Warwick Medical School projects?
Published papers
IBM projects?
Tested hypotheses
SMS GSK?
for Life?
NGO projects?
GSK projects?
eZICS?
1. Jim Barrington, Peter Ward, et al; Malaria Journal 2010 vol 9; “SMS for Life: a pilot project to improve anti-malarial drug supply management in rural Tanzania using standard technology”
2. “First iTSCi supply chain partner visit to Eastern DRC”, 5/10/10; https://www.itri.co.uk/index.php?option=com_zoo&task=item&item_id=989&Itemid=177
3. “Corporate Service Corps”, where we are; http://www.ibm.com/ibm/responsibility/corporateservicecorps/wwa_ghana.html (CSC Ghana 1)
4. Peter Ward, IAPHL Global Health Supply Chain Summit, Kigali 2012; “Twenty Lessons from SMS for Life pilot”
5. Peter Ward, foreword to “Service Design and Delivery”; Springer 2011; Mairi Macintyre, Glenn Parry, Jannis Angelis (Eds.)
Field research in Africa
Surveys
Interviews
Ethnography
Conference papers
Data analysis
Peter Ward
p.m.ward@warwick.ac.uk
about.me/peter_ward