Department of Economics IQR Report – 22 March 2012 QUALITY MANAGEMENT AND ENHANCEMENT COMMITTEE INTERNAL QUALITY REVIEW 2011-12 FACULTY OF SOCIAL AND HISTORICAL SCIENCES: DEPARTMENT OF ECONOMICS 22 March 2012 Review Team: Professor Vince Emery – (Pro-Provost, Africa & the Middle East, UCL) Professor Christopher Danpure (Division of Biosciences, ViceHead of the Graduate School, Faculty of Life Sciences, UCL) Dr Stephanie Bird (Faculty Graduate Tutor, Faculty of Arts and Humanities, UCL) Mr Mark Thomson (Head of Teaching Quality and Review Office, London School of Economics - External Reviewer) Administrative Secretary: Ms Sandra Hinton, Senior Quality Assurance Officer, Academic Support, UCL. Key to abbreviations used in this report: DSSCC Departmental Staff-Student Consultative Committee DTC Departmental Teaching Committee FTC Faculty Teaching Committee IQR Internal Quality Review LTS Learning and Teaching Strategy PGR Postgraduate Research (student) PGTA Postgraduate Teaching Assistant SES Self-evaluative Statement SEQ Student Evaluation Questionnaire SSCC Staff-Student Consultative Committee StAR Student Academic Representative 1 GENERAL 1.1 The IQR was conducted following QMEC’s Procedure for the Conduct of Internal Quality Review (Academic Units and Programmes). In accordance with IQR methodology, the Department of Economics produced a Selfevaluative Statement at APPENDIX 1. 1.2 The Review Team requested some further documentation In addition to the SES in advance of the IQR visit. On 4 April 2012, after the Review visit, the Team also received a separate submission from a Teaching Fellow in the Department. All documentation supplied is listed at APPENDIX 3. The visit comprised a series of meetings detailed at APPENDIX 2. A tour of the Department and its premises in Drayton House took place as per the timetable at APPENDIX 2. 1.3 It was noted that the IQR should be seen as a positive exercise, the purpose of which was to review and where necessary, to assist in the refining and development of current quality assurance and enhancement policies and procedures within the Department of Economics and where appropriate, to 1 Department of Economics IQR Report – 22 March 2012 discern good practice, which could then be disseminated across UCL as a whole. 1.4 A summary of the main findings of the Review Team can be found in Section 11 of this report. 2 PROFILE OF THE DEPARTMENT 2.1 The Department of Economics comprised, in academic year 2010-11, 903 students either studying on four principal degree programmes as follows: the undergraduate BSc (Econ) in Economics the taught postgraduate MSc in Economics the taught postgraduate MSc in Economic Policy the MRes/PhD programme in Economics or present in the department as affiliate students, typically taking UCL modules for credit towards undergraduate degree programmes at US universities. 2.2 The Department has been not far from a 50:50 split by gender in undergraduate intake in recent years, though with a slight underrepresentation of female students in the most recent year 2010-11. The majority of the Department's undergraduate intake is from outside the UK, though those from within the UK are drawn strongly from domiciles in Greater London or the South East. 2.3 Since 2000, the Department has been located within premises at Drayton House. All academic and administrative staff have offices within the building. In addition to the office space in Drayton House, there are two centrallytimetabled medium-sized lecture theatres and four smaller teaching rooms in the basement of Drayton House. 3 MANAGEMENT AND ORGANISATIONAL FRAMEWORK 3.1 The SES notes that the Departmental Teaching Committee has overall responsibility for monitoring, evaluating and implementing change in the teaching programme. It delegates oversight of the graduate programmes to the Graduate Committee. Both Committees report to the Departmental Meeting, where major issues of policy are discussed. The Boards of Examiners for each programme determine examining policy and make examining decisions, with the active involvement of visiting examiners. Selection of academic staff is handled by an Appointments Committee, and their development by a Tenure and Promotions Committee. Selection, review and development of Teaching Assistants is the responsibility of the DTC. [See also section 4, staff support and development below]. 3.2 Staff are encouraged at all times to discuss their teaching informally with other staff and the Head of Department. Periodic staff reviews assess problems and strengths with individuals' teaching, and scope for improvements. This is supplemented through peer observation of teaching, whereby each staff member's teaching is annually reviewed by another staff member. Above the Department, the Faculty Teaching Committee and 2 Department of Economics IQR Report – 22 March 2012 Faculty Board review departmental programmes and procedures and disseminate good practice information. 4 STAFF SUPPORT AND DEVELOPMENT 4.1 The Department has 59 academic and teaching staff and 17 administrative and technical staff. The Department's lecturing also draws on associate and part-time lecturers. A large part of tutorial teaching is carried out by Postgraduate Teaching Assistants (PGTAs) drawn largely from the department's body of postgraduate research students [see also section 7, Learning, Teaching and Assessment below]. There has been a very substantial recent move towards the use of Teaching Fellows rather than academic staff as module leaders. The SES notes that the Department has recently ‘strengthened its teaching capacity by the appointment of new Teaching Fellows whose career progression will not be dependent on research output’1. The Team welcomes this development although it notes that on the face of things this might be seen to contradict its assertion of a clear strategy for research-driven undergraduate teaching [see also section 7, Learning, Teaching and Assessment, para.7.6 below]. 4.2 One Teaching Fellow interviewed by the Team provided a short written statement and, after the IQR visit, a very extensive written critique on the departmental SES in which a number of points were raised which related to the Department’s operation of its internal recruitment and promotions process and its curriculum [see also section 8 ‘Curriculum Planning and Design’ below]. Some of the particular concerns described regarding the functionality of the Department’s appointment and promotions policies were considered by the Team to be related to internal departmental functionality and not matters on which it would be appropriate for the Review Team to take a view. It therefore advised that these be raised within the usual departmental structures or with the Dean if the Department was felt to be unresponsive. However, issues raised which were considered to have a broader impact on the student experience and which were consonant with the Review Team’s own findings are discussed in various sections throughout this document. The Team understands that the Departmental Tutor is now the Line Manager for Teaching Fellows and is formally responsible for their career development and it welcomes this change. 4.3 Seventeen administrative and technical staff (five part-time) are employed in the academic administration of the Department, with roles as listed on the Department's website. The Department has pursued a deliberate strategy over the last decade of employing administrative staff to relieve the burden of routine administration on academic staff, and to provide a well-resourced service to students. The major administrative posts (admissions, Departmental Tutor, examinations, etc) are supported by specialised administrators. Having interviewed both staff and students it was evident to the Review Team that key members of the Department’s administrative staff, and in particular the MSc Programmes Administrator, play a key role in pastoral support to students and are in fact often the first stop for students with personal problems. The Review Team wishes to commend: the key role in pastoral support played by the departmental administrative staff. 1 See SES, section 1.2.1, page 10. 3 Department of Economics IQR Report – 22 March 2012 however, it wishes to note that the Personal Tutoring system should comprise both academic and pastoral care. The SES notes that Personal Tutors for undergraduate students provide ‘individual academic guidance’, careers support and write references but no mention is made of pastoral support. The SES then notes that ‘non-academic administrative staff are often students' first port of call with problems of a non-academic nature’. The Team, on exploring this further with students found that they were largely content with this arrangement, as the administrative staff are better versed at directing students to institutional level support services and often know the latest developments in support services that are in various states of flux. However, although the current administrative staff are happy to play this role, the Department should ensure that academic staff who act as Personal Tutors do not offload this aspect of their responsibility as a matter of course. 5 STUDENT RECRUITMENT ADMISSION AND RECEPTION 5.1 The SES notes that the Department recruits high calibre students to each of its programmes with the intention to admit the best candidates regardless of background. For the undergraduate programmes, applications heavily outnumber places with around 13 applications received for each place available in the current application round. The admissions criteria applied require an A*AA and a further pass at AS-level with the A* grade in Mathematics. Typically all 2700+ applicants satisfy these criteria and the majority of them have 8 to 9 A*/A at GCSE, including in mathematics. 5.2 The undergraduate Economics programme, already popular, is expected to expand strongly. Notwithstanding the new tuition fee regime, applications for 2012 have been strong and increased growth is expected. Expansion in student numbers has hitherto however, predominantly been in the overseas sector, although there is an excess of demand from UK/EU students which places the department in an excellent position if an expansion in UK/EU undergraduate students was required. Scholarships will partly ensure that quality applications from state school students are not discouraged. 5.3 The students interviewed testified to the Department’s thorough admissions and induction process for undergraduate and taught postgraduate students which includes social as well as academic orientation. The Department is actively involved in the process of assisting students in overcoming the transition from school to university by promoting the UCL Transitions programme, screening the Student Mentoring applications (from 2nd/3rd year Economics students), by engaging regularly with the Departments' societies and StARs and by updating the undergraduate areas of the Departmental website and Moodle sites to provide relevant information. The departmental Economist's Society from 2012 operated a mentoring programme for first-year students, which assigns senior undergraduates to groups of about 10 firstyear students. The Review Team was impressed with the information it was given regarding the student–driven mentoring system and the students interviewed testified to its helpfulness. The Review Team therefore wishes to commend the Department for: its proactive, student-driven mentoring and student societies such as the departmental Economist's Society. 4 Department of Economics IQR Report – 22 March 2012 6 STUDENT SUPPORT AND GUIDANCE 6.1 The undergraduates interviewed by the Team noted that the biggest topics of contention amongst students were the library opening hours (the Library was open from 11am to 9pm at weekends) and the lack of social and study space within the Department. The review team therefore recommended that: The Faculty/UCL be invited to review its library opening hours and to consider the Department’s access to more social and learning spaces for students. There were no complaints from the students interviewed about workload in the first year. However, MSc students interviewed described the programme as being ‘like a bootcamp’, i.e. in relation to the volume of enabling material students were required to assimilate before being able to move on to more challenging learning. 6.2 The Review Team noted a good, clear, user-friendly departmental website, extensive access to software and well supported, established IT infrastructure. All courses have a Moodle presence and material offered via Moodle is imaginative and fairly extensive, (problem sets, hints for solutions, old and mock exams and online quizzes). Increasing numbers of lecturers use the lecturecast system to record lectures where facilities allow. 6.3 Students meet their Personal Tutors once a term, a meeting which is arranged by email. Personal Tutors are assigned to students rather than chosen. Discussion usually centres around grades and module selection. A student might see their Personal Tutor more often if this was required. With the exception of one student interviewed who said that they would rather see their Course Tutor than a Personal Tutor as the relationship was better, everyone interviewed felt that the system worked well and that their Personal Tutors were approachable and helpful. The Review Team wishes to commend the Department for: the effective functioning of its Personal Tutoring System; however, the Department is also asked to note the comments at para. 4.3 above. 6.4 The majority of students interviewed by the team expressed a strong departmental affiliation and felt, in the main, affection for and loyalty to the Department. The Review Team wishes to commend the Department for: its openness, friendliness and collegiality; 6.5 Nevertheless, some students commented that as a consequence of their departmental affiliation, they felt ‘less connected’ to UCL (this view was expressed by some administrative staff also) and the Team would encourage the Department to be on guard that this loyalty does not militate against increased inter-disciplinarity and fresh approaches to learning or ultimately limit the full breadth of the students’ learning experience [see also section 7, Learning, Teaching and Assessment, para. 7.4 below]. 6.7 Overall, the undergraduates and MSc students interviewed were positive about the quality of the taught programmes, despite the often heavy workload 5 Department of Economics IQR Report – 22 March 2012 and enthusiastic about their lecturers. The Review Team would therefore like to commend the Department on: the evident quality of its taught programmes and lecturers; although it would like the Department to consider whether its policy of using Teaching Fellows and particularly PGTAs in teaching delivery might leave the Department vulnerable in future if such individuals were not available [see also section 7, Learning, Teaching and Assessment, paras. 7.6 & 7.13 below]. 7 LEARNING, TEACHING AND ASSESSMENT 7.1 The Team interviewed a number of undergraduate students who were broadly happy with the level of support provided by the PGTAs appointed to teach them and mark their coursework. However, undergraduates from overseas, whose first language was not English, sometimes struggled with the cultural and linguistic challenges of the programmes and there seemed to be little oversight of the level of support provided. PGTAs themselves could pick up individual undergraduates who struggled with the language requirements but there seemed to be no systematic way in which this could be identified and addressed by senior staff. Conversely, the team heard several complaints from students regarding the standard of spoken English of some PGTAs. Many times over the course of the Review Team’s visit, it was told that senior staff relied on PGTAs informing them of individual problems and that there 2 was no departmental system for picking these up . 7.2 The Department does not use coursework grades in formal assessment. It gives a number of reasons for not ‘counting’ coursework, from plagiarism to the fact that on the one-year Masters degrees, coursework assessment would give undue credit for the arrival skills of students rather than what they learn during the programme. Undergraduates were asked about formative assessment on their coursework and responded that they had all initially felt that marks should ‘count’ towards the degree. However, some acknowledged that the fact that it did not ‘count’ allowed for more adventurous thinking in problem solving where they might have been tempted to ‘play safe’. Affiliate students however, wished that marks for coursework did ‘count’ because this would represent a ‘buffer’ or ‘safety net’ which might militate against examination anxiety3. 7.3 The Review Team felt that whether or not formative assessment marking contributed to the degree, it was nevertheless invaluable for students’ formative feedback. Undergraduates interviewed also expressed confusion about how and by whom their examinations were marked and noted that this had not been made clear to them. The Review Team therefore recommended that the Department should ensure: that there is transparency regarding the derivation of marks for formative assessments and should ensure that students are 2 Subsequently the team was informed that a robust database system operates providing an instant overview of all real-time student performance and attendance and allowing weaker student performance to be identified and appropriate support given. 3 In fact, coursework marks are used for affiliate students as detailed in the regulations for affiliate students. 6 Department of Economics IQR Report – 22 March 2012 aware of how summative assessment is performed in order to avoid confusion. that they are cognisant of the desire of UCL’s Institutional Teaching and Learning and Assessment Strategy to broaden the range of assessment methodologies used. 7.4 The Review Team also considered that the Department was missing a valuable opportunity to use formative assessments as an indicator of a student’s future performance and a way of identifying any problems. Some students who struggled in examinations might have been identified and supported earlier if such data had been available. The Department did not appear to compile or consider any overarching data on student performance in formative assessment (however, see footnote 2 above). 7.5 Students are permitted to take a wide range of modules outside the department, including language modules, which can constitute up to about 25% of total units taken. However, the Review Team gained the impression from undergraduates that excessive caution in module choices was sometimes exercised by academic staff. The Team feels that it is vital to address this and to increase the appetite for taking academic risks, as this will also encourage each student to take ownership of his or her own intellectual journey. 7.6 Students interviewed also informed the Review Team that they had been actively discouraged from taking half-course units from other programmes of study where these contained more than 50% in-course assessment owing to a departmental perception that coursework was less academically rigorous and less important. Students interviewed were under the impression that it was departmental policy that half-course units from other programmes where there was more than 50% coursework were not allowed. At least one student interviewed considered that this had impacted negatively on the breadth of his/her learning experience. The Review Team subsequently checked with the Departmental Tutor regarding rules on the coursework component of courses taken outside the department and was assured that there were no hard-and-fast rules prohibiting students from taking courses with more than 50 per cent of the mark dependent on coursework. The Departmental Tutor confirmed that the nature of the assessment would be a consideration in deciding whether to allow an unfamiliar course from outside the Department to be taken. The lack of a substantial examined component might, among other things, be used to deter a student from taking a course especially if it was judged that no good case existed in terms of relevance to the coherence of the student's degree and their future plans. However, the team was reassured that the unseen examination component would never be the sole determining factor in not allowing such a course to be taken. The Department maintains that there is no intention to disparage the perceived value and rigour of summative coursework assessment. However, given that this is clearly the students’ perception, the Department is advised to: address the perception on the part of students that it discourages students who wish to take half-course units from other programmes of study where these contain more than 50% incourse assessment. At least one student considered that this had impacted negatively on the breadth of their learning experience 7 Department of Economics IQR Report – 22 March 2012 and the Team is concerned that the negative perception that this gives of non-100% examination-based programmes is incompatible with UCL’s overall strategic shift towards interdisciplinarity and the liberal arts. 7.7 The SES notes that the Department has a strong research focus and most academic staff are research-active. The Department has been consistently graded internationally excellent in Research Assessment Exercises. Major research areas in the department include applied microeconomics, econometrics, labour economics, including the application of economics to study of migration, and applications of game theory to economics. The Department is currently addressing hiring needs in macroeconomics and envisages that there will be significant hiring in this area in the near future. The SES notes that the Department has ‘a clear strategy for ensuring that research feeds into the undergraduate programme’ and the Team wishes to encourage and commend the Department’s: commitment to the principle of research-driven teaching however, the SES also notes ‘the outstanding young academics whom we have been able to recruit to lectureships in the department can quickly receive attractive offers from other institutions, at substantially higher status and salary, and the department needs to be able to counter these offers. Our continuing success in recruiting and retaining staff of the highest calibre staff will also depend on us being able to compete successfully, through proactive and imaginative recruitment and selection, by offering an attractive research environment, and by avoiding excessive workloads for teaching and academic administration (our italics). The Team would therefore wish to note that the concomitant tendency of the Department to transfer the responsibilities of teaching and marking to its Teaching Fellows ‘whose career progression is not dependent on research’4 and to PGTAs who, as we note below [see section, Learning, Teaching and Assessment, paras. 7.12 & 7.13] are often weighed down with teaching and marking responsibilities to fully research active, needs to be monitored as the two aspirations seem to come into direct contradiction.. Too much teaching may affect PhD completion rates and levels of student contact time with permanent staff have a bearing on the ‘student experience’. The Department is perhaps jeopardising its UG growth aspirations by creating a labour shortage, i.e. if new should ensure that there is sufficient capacity within its PGTAs to support the taught programmes offered and should be cognisant of the recommendations made from the working group on PGTAs advised by the Team [see para 7.13 below] 7.8 Students of the MRes praised the quality of the teaching and assessment offered. Assessment was worth 40% and feedback was given on performance in a mock examination5. A student was expected to achieve an average of 60% in three core courses and more than 60 in the optional course. Although some students left with an MRes, the overall expectation was that a student would progress from the MRes to a PhD. When students were asked about the upgrade procedure (called ‘transfer’ in one of a series of examples of confusing nomenclature in the Department [see also paras. 7.10 and 7.11 below]) they informed the Team that upgrade was via ‘Transfer Seminar’ 4 See SES, section 1.2.1, page 10. the IQR team were subsequently informed that 40% of the taught course mark for these students comes from an examination in the winter. 5 8 Department of Economics IQR Report – 22 March 2012 where the student talked about his/her research project for about forty minutes. No guidelines seemed to be provided about the format of this but a ‘Mock Transfer’ was offered, on which a student ‘might’ receive feedback on his/her performance6. The ‘Transfer Seminar’ was attended by the first and second supervisor and three other Faculty members including the PhD programme director with a required quorum of 5 faculty members. A letter informing the student of whether they had passed or failed was then sent. No written report or other documentation was required to be provided by the student to the ‘Transfer Panel’ in advance of the ‘Transfer Seminar’. Students interviewed seemed confused about the criteria for progression from MRes to PhD. The Review Team was concerned at the lack of detail available in the PGR Handbook (a copy of which was provided to the Review Team in advance of the IQR) regarding documentation for the event and criteria for progression. 7.9 The PhD Programme Director chooses a first Supervisor for each student based on a combination of prior experience and the student’s research proposal. Students told the Review Team that they invariably accepted the Supervisor assigned to them in this way. Students noted that they were ‘encouraged to look for a Second Supervisor’ with a view to assigning him/her by the time their ‘Transfer Seminar’ was due. However, UCL regulations state that this must happen at the beginning of the PhD process when the student registers for an MPhil/PhD. It is UCL policy that research students have two supervisors from the commencement of their programme. The timing of the ‘Transfer Seminar’ was estimated as being late June/early July and after this, the research project proper could begin. The 10,000 word MRes dissertation could, and usually did, form the beginning chapter of the PhD thesis but this was not compulsory. Registration for MPhil/PhD was in late September/early October. Worryingly, none of the students interviewed had actually read the PGR Handbook recently but did acknowledge that it was useful to prospective students and at the beginning of the course. Finally, according to figures obtained from the Graduate School, only 62% of Economics PGR students are using the Research Student Log. This electronic Log, the use of which is compulsory, was familiar to the students and they were aware that it was a requirement for upgrade but maintained that it was not a useful process and that its use was ‘not strictly enforced’. 7.10 Based on the interviews with students and its reading of the Department’s own PGR Handbook, the Review Team considered that the Department urgently needs to address a number of key issues which seem to have arisen partly as a result of its move to a 1 + 3 with the consequence that its structures do not align with UCL policy. In particular, the Department should: undertake a comprehensive review of its PGR handbook to ensure consistency of terminology/nomenclature within the document and to ensure that its regulations fit with the Code of Practice published by the UCL Graduate School. review the fit of all its procedures for MPhil/PhD with the Code of Practice published by the UCL Graduate School. This will include: 6 Subsequently the IQR team were informed that a course called “Research Publication and Presentation Skills” provides extensive guidance on the procedure of the upgrade seminar and to prepare students for it. 9 Department of Economics IQR Report – 22 March 2012 (i) (ii) (iii) (iv) (v) 7.11 a review of the upgrade process as a whole (e.g. when the upgrade occurs, the assessment criteria, who is involved in the upgrade decision etc); a review of the documentation provided for the upgrade which must be provided by the candidate prior to the ‘transfer seminar’; ensuring that the criteria for progression from MRes to MPhil/PhD are explicit and fully transparent and summarised accurately in the PGR handbook; a review of the timing of the appointment of the second Supervisor; ensuring that all students engage fully with the electronic Research Student Log and that the departmental procedures regarding the e-log comply with the Graduate School Code of practice. The Review Team found that a large amount of the departmental literature with which it was supplied (as part of the core documentation which forms part of the evidence base for IQR) used departmental terminology which was inconsistent with UCL terminology. Prime examples of this were to be found in the PGR handbook, such as ‘transfer’ instead of ‘upgrade’, however, there was evidence of this inconsistency in much of the departmental literature supplied and the Team therefore advises the Department to: review all departmental literature to ensure that the terminology used is consistent with UCL terminology. 7.12 The SES notes that ‘a large part of tutorial teaching and assistance in the marking of examinations is carried out by PGTAs drawn largely from the Department's body of postgraduate research students. Besides helping with undergraduate teaching, the PGTA programme plays an important role in the Department's doctoral programme, providing a significant source of funding for doctoral students, and allowing doctoral students to develop teaching skills in a structured and supportive environment’. However, the team found that on interviewing students who acted as PGTAs, a number of issues arose. 7.13 Firstly, in its most recent IQR in 2006, the Department was advised to take action to improve its completion rates. The SES notes that these rates were affected negatively by the taught first year in the old MPhil/PhD degree. The movement of the taught component into a separate MRes degree (for the cohort starting 2010) means that there is now three full years of research possible after the taught component (‘1+3’). The Department anticipated that this would considerably improve its completion rates. However, the Review Team, on interviewing the PGTAs was concerned to discover an impediment to this; namely: the extent of the PGTA workload. The Department has estimated the maximum number of teaching hours in a year for an individual PGTA to be 72. Spread across twenty teaching weeks this would result in between 3 and 4 hours a week. Marking of associated coursework would then be in addition to this time commitment. However, the Department (although not the PGTAs interviewed) considered this to be an ‘untypically high’ estimate, with the average annual hours for a PGTA coming in at approximately 40 or 2 hours a week across the year. However, assistance with examination marking would be additional to the workload described above. A PGTA on the maximum load would be reviewing 220 hours’ worth of 10 Department of Economics IQR Report – 22 March 2012 examination scripts (ie. 110 two hour scripts or 73 three hour scripts or equivalent). This would typically be concentrated on a single course and would involve checking against a detailed marking scheme provided to the PGTA. Again this was described by the Department as a fairly untypical maximum. On average the load would be more likely to be 60 two hour scripts. This work is highly concentrated and occurs in a condensed period at the beginning of the examination season. 7.14 The PGTAs interviewed told the Review Team that there were weeks when their teaching responsibilities took up the whole week and no research was possible. They also estimated the total amount of weeks where no research was possible to be 8. Support from academic staff in the Department came in the form of model answers from lecturers. However, minimal guidance was given, although lecturers were approachable and PGTAs felt free to ask questions. All PGTAs questioned said that they took the PGTA post because of funding issues and wished that there were alternative funding schemes and more scholarships available to help support them while they completed their studies. 7.15 Undergraduate students also reported that there seemed to be little transparency or consistency in the way in which coursework marking was done by PGTAs. While having no specific grievances to report (all undergraduates interviewed seemed to feel that PGTAs worked hard and did a good job overall) there was a sense that because coursework marks did not contribute towards the eventual degree (a great deal of emphasis is on the final end of year examination) that the coursework itself was less important. This was exacerbated by the lack of transparency over the derivation of coursework marking and the, sometimes quite large, discrepancies between one PGTA’s method of marking and another’s. 7.16 The Team wished to commend the obvious enthusiasm and hard work of the Department’s PGTAs but it considered that the Department was too heavily reliant on them. The impact of the heavy PGTA workload on their research work may well be connected to the Department’s very low PhD completion rates. The Department is therefore advised to: set up a working group to review its PGTA system. This should also have Faculty involvement. Among the issues it will wish to explore include the following: 7.17 whether the feedback given to students by PGTAs as part of their formative assessment, can be harmonised, as it seems to be timely but very variable in quality; the level of support which PGTAs can expect; the training which PGTAs can expect. The Review Team noted that lecture facilities within the Department cannot accommodate the student numbers on typical courses and most lecturing and much class teaching therefore occurs outside the department in facilities which can be distant from the department and from each other. Such facilities are not always of the standard that might be hoped, for example with regard to availability of lecture recording facilities, though it is appreciated that installation of such facilities takes time and will eventually cover all feasible large teaching spaces. Students mentioned that lecture facilities were 11 Department of Economics IQR Report – 22 March 2012 inadequate but no particular grievances were brought to the attention of the Review Team. 8 CURRICULUM PLANNING AND DESIGN 8.1 The SES notes that the Economics undergraduate curriculum is heavily structured, progressing from a first year assuming no prior knowledge, through a second year dominated by a strong core element to a third year with extensive scope for exploring optional study in subfields of the discipline. The core curriculum covers both microeconomic and macroeconomic theory as well as a thorough introduction to relevant mathematical and statistical methods as applied in Economics. The core dominates the curriculum in the first two years and opens the way in the third year for undergraduate students to have access to fairly advanced theoretical, empirical and policy material in a range of optional courses. 8.2 It was suggested to the Review Team by one interviewee that the dominance of ‘globalised’ economics on the US model has led to the entrenchment in much of the academic economics professions of a particular view of what economic analysis consists of, to the exclusion of alternative approaches. However, this view did not seem necessarily to be shared by all the Teaching Fellows and members of academic staff interviewed by the Team and while the Review Team would like to be able to investigate all issues with which it is confronted, limitations of time and resource mean that it is obliged in such instances to accept the views of the majority of its interviewees. However, the Team would like to emphasise its belief that open, constructive and civilised debate on academic issues is the sign of a healthy academic institution and would like to encourage the Department in its establishment of a Curriculum Review Committee to ‘review the entirety of the Economics curriculum and report to the DTC before the end of 2012’. It is suggested that this should be a useful vehicle for members of staff wishing to discuss more radical long-term ideas for the curriculum; particularly as IQR is explicitly concerned with reviewing not the academic content of programmes but rather a Department’s management of its programmes and their constituent modules, of its learning resources, of its staff development arrangements, and of its students’ educational experience. However, as no further information has been offered to the Review Team regarding the remit, membership and proposed meeting dates of this Curriculum Review Committee, the Department is asked to ensure that these are made explicit to all students, academic staff and Teaching Fellows etc. in order to ensure the fullest possible participation and to allow for the articulation and discussion of under-represented ideas. 9 ACADEMIC QUALITY REVIEW, MONITORING AND FEEDBACK FRAMEWORK 9.1 There are regular meetings of the Departmental Staff-Student Consultative Committee and the Departmental Teaching Committee has adequate student representation. The Department is perceived by the students interviewed as being receptive/responsive to some issues but less so to others. The main issue under discussion for undergraduates was that the length of the tutorials taken by PGTAs were not adequate to get through all the problem sets. The Department seemed to be open to discussion about this but nothing had actually been done. Students also mentioned the quality and quantity of 12 Department of Economics IQR Report – 22 March 2012 feedback on assessed work which were both problematic and which came up at every DSSCC (this is dealt with more fully in section 7 above). Students also wanted lecture notes prior to lectures which were not offered in all cases. This was thought to help with revision. However, overall students felt that the DSSCC was effective and inclusive in its treatment of student issues, although postgraduate students felt that the masters-level SSCC might meet more frequently. With this caveat in place therefore, the Review Team wished to commend the Department for: its effective and inclusive staff-student consultative committees (although its masters-level SSCC could meet more frequently); 9.2 For every course, student participants complete Course Evaluation Forms. Students grade course content and delivery (both classes and lectures), and have scope for free comment. Summary statistics are reviewed formally by the DTC and the FTC, circulated to staff, and posted on the departmental website. Results of the National Student Survey are discussed at the DTC. 10 CONCLUSION 10.1 The Review Team was impressed by the openness, enthusiasm and evident commitment of the students it met and wishes to thank the Department for the opportunity to meet and interview its students and staff. 10.2 The Review Team found the SES helpful but, in that it did not appear to have fully considered the fit of the Department within broader Faculty and institutional structures, insufficiently self-evaluative. The supporting documents supplied to the Team were likewise helpful but contained a number of inaccuracies which are dealt with more fully at section 7 above. The team was pleased to find that all the interviewees were open, frank and willing to engage in constructive dialogue, which allowed some of the developmental aims of the IQR process to be realised. 10.3 Overall, the Review Team found that the Department of Economics offers its students a supportive environment for their studies. Students interviewed by the Review Team indicated that they enjoyed their exposure to the Department’s research culture and praised the high quality of the Department’s taught courses. However, the Team did have a number of concerns and these, listed fully at section 11 below, can be summarised by noting that the Department may wish to to strengthen even further its links with the rest of UCL, to comply fully with those aspects of UCL policy which relate to postgraduate research students, to give greater support to (and break its heavy dependency on the use of) its PGTAs, both for the sake of the students’ own research careers and completion rates, to deliver more fully on its promise of research-driven teaching and to welcome more diversity of academic experience by encouraging its students to broaden their learning and supplementing their courses with a greater variety of modules from other departments. The Review Team felt that the Department, while clearly worldclass in some respects, could do even more to encourage a broader undergraduate student experience. The Team therefore welcomes the proposed review of the Economics curriculum and looks forward to noting progress in this respect at the next IQR. 10.4 The review team is grateful to the Department of Economics for the hospitality and co-operation shown by both staff and students during its visit. 13 Department of Economics IQR Report – 22 March 2012 11 SUMMARY OF FINDINGS GOOD PRACTICE The Review Team commends the Department of Economics for: (1) the evident quality of its taught programmes and lecturers; [see para. 6.5] (2) its commitment to the principle of research-driven teaching; [see para. 7.7] (3) its openness, friendliness and collegiality; [see para. 6.3] (4) its proactive, student-driven mentoring and student societies such as the departmental Economist's Society; [see para. 5.3] (5) its effective and inclusive staff-student consultative committees (although its masters-level SSCC could meet more frequently); [see para. 9.1] (6) the effective functioning of its Personal Tutoring System; [see para. 6.2] (7) the key role in pastoral support played by the departmental administrative staff. [see para. 4.3] RECOMMENDATIONS The Review Team recommends the following: Necessary Action As follows: (1) The Department needs to address a number of key issues which have arisen since the move to its current 1 + 3 structure where it does not align with UCL policy. The Department should review the fit of all its procedures for MPhil/PhD with the Code of Practice published by the UCL Graduate School. This will include: a review of the upgrade process as a whole (e.g. when the upgrade occurs, the assessment criteria, who is involved in the upgrade decision etc); a review of the documentation provided for the upgrade which must be provided by the candidate prior to the ‘transfer seminar’; ensuring that the criteria for progression from MRes to MPhil/PhD are explicit and fully transparent and summarised accurately in thePGR handbook (see also (2) below); a review of the timing of the appointment of the second Supervisor; ensuring that all students engage fully with the electronic Research Student Log and that the departmental procedures 14 Department of Economics IQR Report – 22 March 2012 regarding the e-log comply with the Graduate School Code of practice (see also (2) below. [see para. 7.10] (2) The Department should undertake a comprehensive review of its PGR handbook to ensure consistency of terminology/nomenclature within the document and to ensure that its regulations fit with the Code of Practice published by the UCL Graduate School (see (1) above) [see para. 7.10] (3) The Department should ensure that there is transparency regarding the derivation of marks for formative assessments and should ensure that students are aware of how summative assessment is performed in order to avoid confusion. [see para. 7.3] (4) The Department should ensure that they are cognisant of the desire of UCL’s Institutional Teaching and Learning and Assessment Strategy to broaden the range of assessment methodologies used. [see para. 7.3] Advisable action As follows: (5) The Team wishes to commend the obvious enthusiasm and hard work of the Department’s PGTAs but it considers that the Department is too heavily reliant on them. The impact of the heavy PGTA workload on their research work may well be connected to the Department’s very low PhD completion rates. The Department is therefore advised to set up a working group to review its PGTA system. This should also have Faculty involvement (see also (8) below). Among the issues it will wish to explore include the following: whether the feedback given to students by PGTAs as part of their formative assessment, can be harmonised, as it seems to be timely but very variable in quality; the level of support which PGTAs can expect; the training which PGTAs can expect. [see para. 7.16] (6) The Department is advised to review all departmental literature to ensure that the terminology used is consistent with UCL terminology. [see para. 7.11] (7) The Department is advised to address the perception on the part of students that it discourages students who wish to take half-course units from other programmes of study where these contain more than 50% in-course assessment. At least one student considered that this had impacted negatively on the breadth of their learning experience and the Team is concerned that the negative perception that this gives of non-100% examination-based programmes is incompatible with UCL’s overall strategic shift towards the liberal arts. [see para. 7.6] Matters for attention outside the Department (8) The Faculty is invited to discuss, via the working group suggested at (5) above, the Department’s use of PGTAs. [see para. 7.16] 15 Department of Economics IQR Report – 22 March 2012 (9) The Faculty/UCL is invited to review its library opening hours and to consider the Department’s access to more social and learning spaces for students. [see para. 6.1] APPENDIX 1 Self Evaluative Statement of the Department of Economics 16 Department of Economics IQR Report – 22 March 2012 APPENDIX 2 DEPARTMENT OF ECONOMICS: TIMETABLE FOR IQR VISIT THURSDAY 22 MARCH 2012 Location: G20 (Drayton House, Ground Floor) 8.45am MEETING OF REVIEW TEAM (with tea/coffee/water) Professor Vince Emery (Pro-Provost, Africa & the Middle East, UCL) Professor Christopher Danpure (Division of Biosciences, Vice-Head of the Graduate School, Faculty of Life Sciences, UCL) Dr Stephanie Bird (Faculty Graduate Tutor, Faculty of Arts & Humanities, UCL) Mr Mark Thomson (Head of Teaching Quality & Review Office, London School of Economics - External Reviewer) Ms Sandra Hinton (Senior Quality Assurance Officer, Academic Support, UCL – IQR Administrative Secretary) 9.00am HEAD OF DEPARTMENT – Professor Morten Ravn DEPUTY HOD - Professor Ian Preston 9.20am DEAN OF FACULTY – Professor Stephen Smith 9.30am TOUR OF DEPARTMENT AND FACILITIES 10.00am CHAIR OF UG DTC/ BSc DIRECTOR - Dr Valerie Lechene UNDERGRADUATE DEPARTMENTAL TUTOR – Dr Frank Witte YEAR ABROAD TUTOR - Dr Adam Rosen (Unavailable) 10.30am MEETING OF REVIEW TEAM (with tea/coffee/water) 10.45am SELECTION OF TEACHING AND ACADEMIC STAFF At least ten to include: TEACHING FELLOW REPRESENTATIVE – Dr Parama Chaudhury 2 x Personal Tutors 1x member of teaching staff at the beginning of 6 year contract - Dr Christian Spielmann 1x member of teaching staff towards the end of a 6 year contract - Dr Donald Verry Dr Syngjoo Choi Dr Vincent Sterk 17 Department of Economics IQR Report – 22 March 2012 Dr Liam Graham Dr Martin Weidner PGTA ADMINISTRATOR – Mr Italo Lopez-Garcia 11.15 am STUDENT GROUP: POSTGRADUATE RESEARCH STUDENTS At least eight to include: 2 x Postgraduate Teaching Assistants (PGTAs) - Valerio Dotti 2 x PhD students Laura Jaitman Judith Delaney 2 x MRes Students Cathy Redmond Christian Krestel 2 x MPhil students Neele Balke Toby Watt 11.45pm STUDENT GROUP: POSTGRADUATE TAUGHT STUDENTS At least six to include: Trevor Bakker (MSc Economics) Elisa Haining (MSc Economics) Nobuhiro Tamiya (MSc Economics) Tim Phillips (MSc Economic Policy) Olivia Bolt (MSc Economic Policy) Pamela Gongora (MSc Economic Policy) 12.15 SANDWICH LUNCH (arranged by Department) 1.00 STUDENT GROUP: UNDERGRADUATE STUDENTS At least ten with a representative mix of genders/ethnicities and to include: 2 x Year 1 BSc (1x rep on SSCC): Olya Vasilenko, Stephanie Xu 2 x Year 2 BSc (1 x rep on SSCC): Fabian Paul Eckert, Rachel Er 2 x Year 3 BSc (1 x rep on SSCC): Yasir Khan, Deepti Chadalavada 2 x Year Abroad students (if possible): Gianmarco Ianello, Jack Blundel 2 x Affiliate Students: Elaine Kao, Sana Jaffer 1.45pm DEPARTMENTAL GRADUATE TUTOR – Professor Imran Rasul MRes/MPhil/ PhD PROGRAMME DIRECTOR – Professor Martin Cripps MSc DIRECTOR – Professor Wendy Carlin MSc ECONOMIC POLICY DIRECTOR - Dr Raffaella Giacomini 2.30pm DEPARTMENTAL ADMINISTRATOR – Mr Richard Smith MRes/MPhil/PhD PROGRAMMES ADMIN – Ms Daniella Fauvrelle MSc PROGRAMMES ADMIN - Ms Tina Fowler DEOLO – Ms Nirusha Vigi DEPARTMENTAL LIBRARIAN - Kieron Jones CAREERS TUTOR - Dr Frank Witte UNDERGRADUATE ADMINISTRATOR - Ms Viv Crockford 2.55pm TEACHING FELLOW - Dr Hugh Goodacre 3.00pm FACULTY TUTOR – Dr Arne Hofmann and Ms Helen Mathews (Joint Faculty Academic Administration Manager) 3.30pm MEETING OF REVIEW TEAM (with tea/coffee/water) 4.15pm FINAL SESSION WITH DEPARTMENT TO TALK THROUGH RECOMMENDATIONS/GOOD PRACTICE With Head of Department and Deputy Head of Department 5.00pm FINISH 18 Department of Economics IQR Report – 22 March 2012 APPENDIX 3 Documentation Supplied to the Review Team: Date: 22 February 2012: Self-Evaluative Statement of the Department of Economics Access granted to departmental site for IQR: http://www.ucl.ac.uk/economics/iqr containing the following links: Departmental Teaching Committee (Undergraduate) Graduate Teaching Committee Academic Staff & Teaching Staff Teaching Assistants Administrative Staff (including IT & Technical) CReAM Library RAE Ethnic breakdown AHA-SHS data response form 2009-10 Increased marking loads SES2012 Economics Organisation chart BSc Module list BSc Handbook MSc Programmes Module list 19 Department of Economics IQR Report – 22 March 2012 MRes/MPhil/PhD Module list MRes/PHil/PhD Handbook Moodle Exam papers DLTS 2009 - currently under review Undergraduate Prospective Students BSc Handbook Economist's society Drayton Weekly UCL Transitions Programme Graduate Admissions MSc Economics Moodle page ECONG105: Macroeconomics ECONG106: Microeconomics ECONG107: Econometrics MRes/MPhil/PhD Funding MSc Funding UG Funding Counseling service Student Health Centre Advisors to Women Students Rights and Advice Centre in the Student's Union Faculty tutor Dean of Students Access to Learning Fund UCL Timetable Careers guidance Research Student Supervision Research Student Log Book Job Opening in Economics TA Job description 20 Department of Economics IQR Report – 22 March 2012 Departmental Teaching Committee (Undergraduate) Graduate Teaching Committee Departmental Meeting AMRs Course Evaluations 2010-2011 (Undergraduate) Term 1 Course Evaluations 2010-2011 (Undergraduate) Term 2 Results of the NSS discussed at the DTC Undergraduate Staff Student Consultative Committee Minutes Graduate Staff Student Consultative Committee Minutes Round Table meeting reports Faculty Teaching Committee Faculty Board Date: 1 March 2012: After its Planning Meeting on 1 March 2012, the Team requested the following additional information: the name of the author of the SES. the name of the author of the departmental PGR handbook. The date of the most recent update of the PGR handbook. In the SES at page 28, Table 15, that this be expanded to include 2007 and 2008 data. Regarding 'transfer' (ie upgrade) rates - the figures for students in 2010 who left with an MRes. In the SES at page 33, Table 18, clarification of: (i) the 2008-09 intake, which stated that the number of acceptances was '25' but the actual intake was '32'. Where did the extra seven students come from? (ii) the 2010-11 intake which states that no applications were received but the intake was '26'. A copy of the most recent DLTS. (this has still not been supplied) Date: 2 March 2012: Statement to UCL Academic Board, 29 February 2012, in discussion of the oral report by Professor Michael Worton, Vice-Provost (International) on UCL’s International strategy. Author: Dr Hugh Goodacre. Date: 4 April 2012: The Department’s Self-Evaluative Statement: a critical review. Author: Dr Hugh Goodacre. 21