postgraduate student guide 2005/06 Welcome to the University of Warwick Dear Student Welcome to the University of Warwick. I wish you every success here as a student of the University. Our aim is to ensure that you have an enjoyable time while studying at Warwick and that you are able to make the most of all the facilities and services on offer to you. As a postgraduate at Warwick you will gain automatic membership of the Graduate School and will join over 6,000 other graduate students studying for a wide range of degrees and other professional qualifications. This represents just under 40% of the University’s student population and forms one of the largest graduate communities in the UK. As Chair of the Graduate School I represent Warwick’s graduate community on many of the major decision-making bodies of the University. I see my role as seeking to improve the quality of life for graduate students, both at an academic and social level. Since its inception in 1991, the Graduate School has co-ordinated a remarkable growth in graduate education at Warwick and has ensured that graduate study remains central to the University’s aims and objectives. By promoting new initiatives such as teaching and research assistantships, graduate training programmes and interdisciplinary work, we hope that the Graduate School introduces postgraduate students at Warwick to new ways and new areas of learning which will be of longstanding value to you in the years to come. There are many exciting opportunities for personal, skills and career development such as the Graduate School Skills Programme and e-Portfolios. If you would like detailed information about any aspect of the Warwick Graduate School, please do not hesitate to contact the Graduate School Office, which administers all graduate matters at the University. I would also like to encourage you to play an active part in the Postgraduate Committee of the Students’ Union which has been established to represent your interests and offer postgraduate focussed activities. This Guide should give you a broad introduction to life as a postgraduate at Warwick. I hope that, like myself, you will find the University an extremely active and stimulating place in which to study. Professor Lee Bridges Chair of the Warwick Graduate School About this Guide • 3 www.warwick.ac.uk/academicoffice This Guide is intended as a reference book for your entire period of study at the University of Warwick. It contains information on academic matters as well welfare and support services and the facilities found on campus. Although much information will be of use to new students, some will be needed at a later date and you are encouraged to keep this Guide for future reference. Some of this information may become out of date but we will ensure that our website contains the latest information. You can visit our website at www2.warwick.ac.uk/academicoffice/postgrad If you have any queries about the information contained in this Guide please contact: The Graduate School Office University House The University of Warwick Coventry CV4 8UW UK Telephone: +44 (0)24 7657 3866 Fax: +44 (0)24 7652 4442 Email: studentrecords@warwick.ac.uk The Graduate School Office reception is situated within the Student Administration Reception area on the ground floor, north wing of University House. Student Administration Reception Opening Hours Monday - Thursday Friday 09.00 - 17.00 09.00 - 16.00 All information contained in this Guide is correct as at June 2005, but subject to amendment. Copies of this Guide are available in large print or electronic format. If you require an alternative format please either email studentrecords@warwick.ac.uk or phone 024 76573866. 4 • Contents www.warwick.ac.uk/academicoffice Section 1: University Information Term Dates 2005/2006 - 2008/2009 Enrolment University Cards Student Status Letters Correspondence with the University University Email Addresses Student Finance Information 5 5 5 5 5 5 5 Section 2: Academic Matter Organisation of Graduate Education The Graduate School Office Updating your Student Record The University User’s Charter University Regulations Information for Taught Postgraduate Students Information for Research Students Personal & Professional Development Permanent or Temporary Withdrawals Ethical Guidelines Plagiarism & Research Misconduct Cheating: Examinations & Tests Cheating: Assessed Work Academic Appeals Quality Assurance Staff - Student Liaison Committees Student Academic Complaints Graduation Warwick Graduates Association Information for PGCE Students 6 6 6 6 6 7 8 9 10 10 10 11 11 12 12 12 12 13 13 13 Language Centre 14 14 14 15 15 Section 4: Welfare & Support Services Personal Tutors Senior Tutor and Counselling Service Disability Co-ordinator Advice and Welfare Services 16 16 17 17 Section 5: Campus Life Health Centre 18 University Nursery Chaplaincy The Arts Centre 18 18 18 Music Centre Banking Facilities Shopping Facilities WarwickPrint Restaurants, Cafes & Bars Sports Centre Students’ Union & NUS Students Union: The Education Act 1994 Warwick Volunteers 19 19 19 19 19 19 19 19 20 Section 6: General Information Health & Safety Student Discipline Care of Personal Property Public Transport Car Parking 23 23 23 23 23 Council Tax Electoral Roll Data Protection Lord Rootes Memorial Fund 23 23 24 24 Section 7: University Contacts Section 3: Academic Services University Library Student Space in the Library I.T. Facilities Careers Advisory Service Officers of the Students’ Union Resident Tutors International Office Postgraduate Committee 16 16 16 16 List of Useful Contacts 27 University Information • 5 www.warwick.ac.uk/academicoffice Term Dates 2005/2006 - 2008/2009 2005/2006 2007/2008 Autumn Term 26th Sept - 3 rd December Autumn Term 1st October - 8th December Spring Term 4th January - 11th March Spring Term 7th January - 15th March Summer Term 19th April - 24th June Summer Term 21st April - 28th June 2006/2007 2008/2009 Autumn Term 2nd October - 9th December Autumn Term 29th Sept - 6th December Spring Term 8th January - 17th March Spring Term 5th January - 14th March Summer Term 23 rd April - 30th June Summer Term 20th April - 25th June Term Dates 2005/06 - 2008/09 Postgraduate students are expected to study throughout the year, although formal classes will usually be confined to the term dates given above. Examinations for taught postgraduate students may be scheduled outside term time. Evidence of the reason for the request for confirmation of student status is required. A charge may be made that is payable at the time of requesting confirmation, for additional copies or for confirmation of status not directly associated with your registration. How to Enrol Correspondence with the University Full details about when and how to enrol at the University are included in the separate Enrolment Information book- In order to ensure that we may be able to answer any let. University Cards As a new student you will be provided with a University card allowing you access to the library, computing facilities and the sports centre. Full-time students will normally be issued with their card at enrolment, but where this is not possible, cards are issued from the Graduate School Office reception in University House. Cards for part-time students are issued to departments for them to distribute directly. Your card is also your membership card to the NUS (National Union of Students) and demonstrates membership of the Students’ Union. enquiry you have in as full and timely a manner as possible, we ask that you always include your University ID number (found on your University card) and your full name on all letters, faxes and emails. If you telephone us, please have your University card to hand. University Email Addresses If the University needs to email you, we will do so via your University email address, which you will receive when you enrol. You must therefore ensure that you either frequently check your University email account or set up a forwarding facility on this account. Instructions on forwarding mail can be found at: www.warwick.ac.uk/services/its Student Finance Information If you lose your University card, you should go to the Main Reception in University House (ground floor) for a replacement. A charge is normally made for replacing University cards. In certain circumstances there may be a charge. The current rate of charge can be found at: www.warwick.ac.uk/academicoffice/postgrad/records Student Status Letters The Graduate School Office may issue a letter confirming your student status where this directly relates to your registration and study at Warwick, eg. for visa or Council Tax requirements. All details relating to Student Finances, including how to pay tuition fees, accommodation fees and other charges can be found in the Student Finance Guide which you will have received with this Guide and which is available on our website at: www2.warwick.ac.uk/academicoffice/postgrad/finance 6 • Academic Matters www.warwick.ac.uk/academicoffice Organisation of Graduate Education Updating your Student Record Warwick has 29 academic departments and over 40 research centres which teach and supervise postgraduate students. The University offers over 90 taught postgraduate degrees and awards over 300 research degrees each year. Approximately 40% of the University’s 6000 postgraduates are from countries outside the European Union, and all graduate students are members of the University’s Graduate School. If you change either your home or term-time address you must notify the Academic Office, Warwick Accommodation, your department and the relevant Council Tax Office immediately. This is to ensure that official correspondence is not delayed. No change in University accommodation on or off campus (let through Warwick Accommodation) may be made without obtaining permission from Warwick Accommodation. Students may update some of their personal details online after enrolment. Sign in to the University portal, my.Insite, and click on the ‘My Student Record’ link, following the on screen prompts thereafter. Remember: it is your responsi- The Graduate School’s governing body is the Board of Graduate Studies, whose membership includes senior members of academic staff and up to six postgraduate students. The Board has representatives on most of the key University academic decision-making and resourceallocating committees including the University’s Senate. The Board considers all proposals for new postgraduate courses and reviews existing courses on a regular basis. The current Chair of the Board is Professor Lee Bridges of the Department of School of Law. The Graduate School Office The Graduate School Office is a part of the Academic Office which is responsible for the academic and financial administration and student support aspects of students’ time at Warwick. The Office covers the administration of enrolment, module registration, examinations, graduation and the Graduate School Office, amongst other student matters. The Academic Office also oversees the student development and welfare support functions including the Careers Service, the residential network and the Counselling Service. The Student Development and Support reception provides a front-line enquiry service covering all of these areas. The reception can be contacted by phone, fax, email or by calling in person. The relevant contact details can be found on page three of this Guide. Academic Office Website The Academic Office maintains its own web pages that are full of information which we hope you will find useful and informative. The pages are constantly evolving and you should therefore bookmark www.warwick.ac.uk/academicoffice so that you do not miss anything. bility to ensure the details the University holds is accurate. The University Users’ Charter The services that the Graduate School provides, are regulated by the Academic Office Charter. This Charter outlines the services offered by both the Graduate School Office and the wider Academic Office as well as its expectations of students. The Charter is published as part of the University of Warwick Users’ Charter that is available from the Public Affairs Office in University House and can also be found online at: www2.warwick.ac.uk/insite/info/gov/charter University Regulations Much of the guidance on academic matters while you are at University will come from key members of academic staff in your home department but the following notes outline the advice and guidance you can expect from departments across the University and also what is expected from you as a graduate student. The following notes should be read in conjunction with any material published by your Department and the relevant regulations in the University Calendar found at: www2.warwick.ac.uk/insite/info/gov/calendar/ , namely: • Regulations Governing Higher Degrees (regulation 14) • Regulations Governing Postgraduate Diplomas, Advanced Diplomas, Postgraduate Certificates, Postexperience Certificates (regulation 17) • Regulations Governing the Postgraduate Certificate in Education (regulation 19) • Examination Regulations (regulation 10) • General Library Regulations (regulation 23) •Procedures to be adopted in the event of suspected cheating in a University test (regulation 11) Academic Matters • 7 www.warwick.ac.uk/academicoffice • Examiners for Higher Degrees (regulation 16, includes appeals procedures) • Regulations covering patenting and commercial exploitation of research results (regulation 29) • Regulations governing termination of registration of candidates for Higher Degrees and Postgraduate Diplomas (regulation 18). Information for Taught Postgraduate Students Graduate students following taught courses will find that most of the rules governing issues such as the period of study, method of assessment, attendance requirements and deadlines for the submission of work will be outlined by their department during the first two weeks of the academic year, usually through a Course Handbook. If you are at all unsure about such matters do not hesitate to consult your course director. Attendance Students attending full-time degree courses at the University are not permitted to undertake full-time employment during term and are expected to be regular and punctual in their attendance at classes. Full-time students are required to remain in residence throughout the full period of study. Academic or residence fees will not be refunded because of absence during the period of study. Tutors All taught postgraduates should have access to a personal tutor in their department to provide advice and help with personal and academic matters. Practice will vary between departments; some will assign different tutors within courses and in others the course director will act as personal tutor for all students. During the first week of the academic year, the course director should inform you who is to act as your personal tutor. Students undertaking dissertations will also be allocated a dissertation supervisor(s) at an appropriate stage during the course. Dissertations Most taught Master’s degrees include a dissertation element. The obvious difference between writing a Master’s dissertation and undertaking a research degree is the time-scale: a Master’s dissertation will be on a more limited topic and will, for many courses, be completed during the three-month period after the end of the summer term. Although your dissertation supervisor(s) will be available for consultation during this period, it is important to plan your work well in advance and agree a schedule of meetings at an early date. From these meetings you should be able to develop a timetable for completion of the dissertation, the deadlines for which you should aim to observe as you would for undergraduate assessment. Your supervisor(s) will give guidance on the nature of your dissertation and the standard to be expected, as well as pointing you in the direction of appropriate sources and requisite techniques. You should note, however, that Master’s work requires greater independence and initiative than undergraduate studies and the onus is upon you to maintain the progress of your work and raise problems with your supervisor(s) should they emerge.Changes of course Examinations: Some taught postgraduate courses include a degree of assessment by formal examination. The main summer examinations period is currently from week five to week nine of the summer term, the timetable for which should be published on the Wednesday of the first week of that term. However, you should note that many postgraduate examinations are scheduled at other times, including outside term time and you should therefore check your Course Handbook or consult your course director for further details. Some examinations may be held on Saturdays. You should note that you are responsible for ensuring that you register for the correct examinations and that you do this at the correct time. Details of examination registration procedures will be sent to you via your department and your university email address at the appropriate points in the academic year. You must check your departmental post and University email account regularly and follow the instructions provided. Students should note that certain types of calculators are not permitted in some University examinations; you should check with your department before buying such equipment. Written examinations for some courses are organised locally by the relevant department. Extensions If, for any reason, you believe that you will not be able to submit a piece of work by the required deadline you should discuss the difficulties you are having with your course director or personal tutor well in advance. It may be possible to grant you an extension to the deadline but such extensions are never automatic and you must have 8 • Academic Matters www.warwick.ac.uk/academicoffice had genuine difficulties, e.g. illness, for which supporting documentation will normally be required. If you are unable to complete your course of study within the period prescribed in your offer of enrolment you may apply to the Chair of the Graduate School, through your course tutor, for an extension, normally for a period of no more than 6 months. The current fee can be found at: www.warwick.ac.uk/academicoffice/postgrad/records Boards of Examiners Examination of all taught postgraduate work is carried out by a Board of Examiners, usually consisting of course tutors and one or more external examiners who are normally senior members of staff from other UK Universities. In all cases the Board will take special factors affecting the performance of individual candidates into consideration, but only if it knows about them by the time of its meeting and they are fully documented. If there are special factors that affected your performance it is essential that you inform the relevant person in your department (normally your personal tutor) prior to the meeting of the Board. Regulations governing the duties of Boards of Examiners can be found in the University Calendar (Regulation 16.2). Boards of Examiners may recommend that candidates resubmit assessed work or re-sit examinations, but this is permissible on one occasion only. Academic Appeals If the Board decides that your performance merits the award of a lower qualification than the one for which you were registered or does not merit the award of a qualification at all, you have the right of appeal. The procedure to be followed is set out in the University Calendar (Regulation 16, Examiners for Higher Degrees). You are required to complete a form setting out your case for appeal. Please see www.warwick.ac.uk/academicoffice/postgrad/exams for advice and forms. Students should note that there is no right of appeal against the requirement to resubmit work or resit examinations nor against the decision to award a Master’s degree at pass level rather than with distinction. Information for Research Students It is quite likely that, for your first year at least, you will find postgraduate research a fairly awesome prospect, even if you have benefited from a thorough process of training in the form of a taught Master’s degree. You should always remember, however, that although by accepting an offer to undertake postgraduate research you have committed yourself to independent study, well established systems of support are available, extending from supervisors to departmental Directors of Graduate Studies, Faculty Chairs of Graduate Studies and the Chair of the Graduate School. At Warwick you will find an active and healthy research community with numerous programmes and facilities in place to ensure that your period of research is not simply characterised by solitary study under the guidance of one or two members of academic staff. Your relationship with your supervisor (or supervisors if you are jointly supervised) will, however, be extremely important and will rely upon regular communication and a recognition of responsibilities on each side. The Graduate School has developed Guidelines on Supervision and Monitoring of Research Degree Students which are divided into four sections covering the responsibilities of the University, academic departments, supervisors and students themselves. You should familiarise yourself with the University Guidelines and any other information on supervision and monitoring procedures provided by your department. The Guidelines are available on the Graduate School website: (www.warwick.ac.uk/academicoffice/postgrad) or from the Graduate School Office reception. Research Project You will have discussed your project with your prospective supervisor(s) when applying to undertake research at the University, but your first meetings with your supervisor(s) will aim to place a structure upon this research and, if it is felt necessary, will establish deadlines for completion of specific elements of the project. Most departments have established systems for monitoring the progress of research students based upon termly reports or annual progress committees. In addition, you should aim to agree a way of recording your progress with your supervisor(s) as early as possible, whether this be by submission of work to agreed deadlines, short records of your meetings or any other method you and your supervisor(s) feel comfortable with. Academic Matters • 9 www.warwick.ac.uk/academicoffice Personal and Professional Development Study Away from the University The Graduate School is committed to providing postgraduate students with the opportunity to develop skills to help them complete their study at the University and move on into successful careers. The University offers many opportunities for self-development. The Graduate School runs a programme of skills and development workshops for research students. Information is available at: www.warwick.ac.uk/cll/skills/pgrad/ You should also explore what is on offer through the Careers Service, the Language Centre and the Students’ Union. If you wish to study away from the University for a period you must obtain permission from your supervisor(s). Permission for periods beyond three months should also be sought from the Chair of the Graduate School via the Graduate School Office. Your department may offer some provision to support the development of discipline specific and generic skills. You should consult your personal tutor or supervisor about subject specific requirements. Extensions Annual Report to the Graduate School The Graduate School requires all postgraduate research students to submit reports on their progress at the end of the academic year; this will be an opportunity for you to highlight any achievements you have made during the course of the year and also raise any specific problems that may have emerged. It is normal in the Faculties of Arts and Social Studies for research students to be enrolled initially for a MPhil and for their enrolment to be upgraded on the recommendation of their department to the Chair of the Graduate School. In exceptional cases, where progress is unsatisfactory, students may be required to withdraw (see Regulation 18 governing termination of enrolment of candidates for Higher Degrees and Postgraduate Diplomas in the University Calendar). Support for fieldwork and other study visits is often obtainable from the body which is funding your postgraduate studies, details of which can be found in the relevant handbook. Research students are expected to complete their studies within the period prescribed by their offer of enrolment, but where this is not possible a twelve-month period of extension in order to write up research that has already been completed will be allowed. It is important that you begin your studies with a clear view of the time-scale for your thesis, as the Graduate School does not normally consider extensions beyond this period. In order to ensure prompt submission of your thesis, you should ensure that all your research is completed by the end of your period of enrolment. If you consider that you will be unable to do so, it may be advisable for you to apply, through your department, for an extension of full enrolment, which will require payment of full fees for the period requested. During a period of extension you will continue to have full access to University Library and IT facilities and your supervisor(s) will provide advice on the writing-up of your work. However, you will not normally be entitled to laboratory or other resources provided by your department so it is important to complete your work before the beginning of the extension period if at all possible. Problems If you are dissatisfied with any aspect of the University’s support of your work, including supervisory arrangements, you should aim to discuss difficulties with your supervisor in the first instance, although it is recognised that there are occasions when students feel unable to do this; in such circumstances, the Director of Graduate Studies or Chair of department should be considered the first point of reference. Where your supervisor is the Director of Graduate You should remember that it is your responsibility to ensure that you remain in close contact with your supervisor(s) during a period of extension. Retrospective requests for extension will only be considered in very exceptional Studies or Chair of department you may approach the Graduate School Office directly. Any problems should be raised without delay in order to avoid loss of time and ineffective use of research funding. Submission and Examination circumstances and students who fail to submit their thesis within the 12-month extension period will be considered to have permanently withdrawn from the University. Full details of procedures for presentation and examination of research thesis, and also regulations outlining the University’s expectations for different levels of research 10 • Academic Matters www.warwick.ac.uk/academicoffice degrees, will be found in the Graduate School’s Guide to Examinations of Higher Degrees by Research, which is available in departments, and on the Graduate School website: www2.warwick.ac.uk/academicoffice/postgrad You will not normally be permitted to submit your thesis more than five months before the end of your allotted period of study if you are a doctoral student. Other research degrees have shorter early submission periods, for further information see the Guide above and Regulation 14. Should you and your supervisor(s) consider your work to have progressed sufficiently for you to be able to do so, your department will be expected to confirm the reasons for the early submission to the Graduate School Office. It is your responsibility to decide when you wish to submit, but you are strongly advised to consult your supervisor(s) first and to present her/him with what you consider to be the final version of your thesis well before you plan to/are required to hand it in to the Graduate School Office. The duty of a supervisor is to help you carry out research and present your results to the best advantage. The duty of an examiner is to consider whether the results so presented meet the appropriate academic standards. The duties of a supervisor and examiner should be kept separate and distinct. You should note that your supervisor’s support for submission of the thesis is not a guarantee of its success. Should you be required to resubmit your thesis, a resubmission fee will be payable; details are available at: www.warwick.ac.uk/academicoffice/postgrad After the examination: restriction of access to a thesis and intellectual property: Two copies of a successful thesis are always retained in the University Library. Under exceptional circumstances, restriction of access to the thesis may be granted. In such circumstances the department concerned must make a full supporting case and the maximum period for restriction of access will be two years from the date the thesis was submitted. Further details of the procedures to be followed will be found in the Guide to Examinations of Higher Degrees by Research. For regulations governing patenting and commercial exploitation of research results please refer to regulation 29 in the University Calendar. Academic Appeals Candidates who are not awarded a degree or who are awarded a lower degree than that for which the thesis was submitted may appeal against the decision of the examiners to the Chair of the Graduate Appeals Committee. Further details can be obtained from Regulation 16 in the University Calendar. ). You are required to complete a form setting out your case for appeal. Please see: http://www2.warwick.ac.uk/academicoffice/postgrad/exams/ for advice and forms. Permanent or Temporary Withdrawals In the event of serious personal or medical problems hindering your progress you should discuss with your course director or supervisor(s) the possibility of your department making a recommendation to the Chair of the Graduate School for a suspension of your enrolment. The maximum period normally allowed is twelve months. If you are holding a Research Council or similar award, you should ensure that your supervisor also makes a formal request for suspension to your funding body in order for you to receive funding for your full period of study. Before making a decision on permanent withdrawal, you are strongly advised to consult your course tutor or supervisor(s) on the academic implications of such an action, and, if receiving funding, the Graduate School Office on the implications for your award. Once a decision to withdraw permanently has been made, you should write immediately to the Graduate School Office, giving your last date of attendance at the University. It is extremely important that you do this as promptly as possible so that your fees due can be clarified. Ethical Guidelines The University expects postgraduate students to conduct their work within the ethical guidelines of their subject area; these are usually laid down by the appropriate learned society. If applicable, this issue should be discussed with your supervisor(s) on an ongoing basis as your project develops. Plagiarism and Research Misconduct The University has a very strict policy against the deliberate reproduction of work of other persons without acknowledgement. All sources used should be fully referenced and acknowledged. There is no distinction to be made between plagiarism of reviews or summaries of Academic Matters • 11 www.warwick.ac.uk/academicoffice existing knowledge on a subject and plagiarism of original research work. See Regulation 11 in the University Calendar. Candidates for research degrees should note that a thesis may be failed if substantial elements are found to be plagiarised. The University has a Code of Practice for Dealing with Allegations of Research Misconduct which is applicable to both staff and students where an alleged offence is not part of a University test or examination. Research Misconduct is defined as falsification of results, plagiarism, fraud or intellectual theft in proposing, conducting or reporting research. It also includes fraudulent applications for research funding or misuse of funds and failure to comply with practices commonly accepted within the academic community, legal requirements or government guidelines. A copy of the code is available from the Research and Development Services Office and is on their website at: www2.warwick.ac.uk/services/rss/policies Cheating and Plagiarism The University defines ‘cheating’ as an attempt to benefit oneself, or someone else, by deceit or fraud. This also includes the deliberate reproduction of work of other persons without proper acknowledgement (plagiarism). All sources used should be fully referenced and properly acknowledged. Your department will be able to give you guidelines on proper academic practice in this respect. Examinations and Tests If you have been accused of cheating it is recommended that you seek the advice of your personal tutor, the Senior Tutor or the Education Officer of the Students’ Union. the Committee and may choose to be accompanied by another person. • The Investigating Committee must be satisfied that a candidate has cheated. If the Investigating Committee decides that cheating has taken place it will determine a penalty. This would not normally be more than a mark of zero for the examination(s) concerned, but the Committee does have the right to impose more severe penalties. • In certain circumstances you have the right of appeal against the decision of the Investigating Committee or of the penalty imposed. If you decide to appeal you need to submit an appeal to the Director of Academic and Student Affairs within ten days of notification of the decision of the Investigating Committee. • A Committee will be established to hear the appeal. The Committee will only consider the appeals made on the following grounds: (a) That there was a material irregularity or failure in procedure in the original hearing before the Investigating Committee. (b) That there is further relevant evidence that you were unable to present at the original hearing. (c) That in the light of the new evidence the penalty imposed is excessive in relation to the offence committed. • You have the right to appear before the Committee and you may choose to be accompanied by your personal tutor or another member of academic staff. Cheating in Assessed Work • You will be warned that you are suspected of cheating after the examination or test. An Investigating Committee will be established to consider your case. • You have the right to make a written statement, which will be considered by the Investigating Committee along with any other evidence. Your written statement should be submitted to the Director of Academic and Student Affairs before the meeting of the Investigating Committee. You should be provided with a statement of the allegations made against you together with copies of any evidence at least five working days before the meeting of the Committee. You have the right to appear before (a) (b) If the Chair of Department considers that academic misconduct has occurred, he or she can choose to make a report to the Director of Academic and Student Affairs or deal with the case without reference to the Director. You have the right to seek the jurisdiction of the Investigating Committee if you do not accept the penalty imposed by the Department. If a report is made to the Director of Academic and Student Affairs, an Investigating Committee will be established. The procedure is the same as that described above in dealing with cheating in examinations. 12 • Academic Matters www.warwick.ac.uk/academicoffice (c) a) b) c) If you are not happy with the outcome of these procedures, you have the right to appeal on the grounds: That there was a material irregularity or failure in procedure in the original hearing before the Investigating Committee That there is further relevant evidence that you were unable to present at the original hearing That in the light of the new evidence the penalty imposed is excessive in relations to the offence committed SSLC representatives. We hope you will be interested in participating in the work of your SSLC which the Graduate School regards as an important mechanism for ensuring the high quality of Warwick’s courses. Further details are available from the Students’ Union Education Officer by telephone to 024 7657 2779 (internal extension 72779), and by e-mail to: education@sunion.warwick.ac.uk or see www.warwick.ac.uk/info/sslc Student Academic Complaints Any appeals should be submitted to the Director of Academic and Student Affairs within ten days of the meeting of the Investigating Committee. A Committee would be established to hear the appeal as described above for dealing with cheating in examinations and tests. Quality Assurance The University of Warwick aims to ensure that its courses are of the highest quality and has established a framework of quality assurance to assure itself and all stakeholders that this aim is being met. This framework can be found at www.warwick.ac.uk/go/quality/teachingquality.doc and provides an overview of the University's quality assurance strategy and specific arrangements together with the University's approach to the Quality Assurance Agency (QAA) national framework for quality. Staff – Student Liaison Committees Every department has at least one Staff-Student Liaison Committee (SSLC) consisting of members of staff and elected student representatives. This is the main forum for joint discussion within a department between students and staff. At SSLC meetings you may raise academic matters such as course changes and essay deadlines, as well as other matters of concern such as library resources, computer facilities and careers advice provision. Postgraduate taught and research courses may have their own Staff-Student Liaison Committee or may, where there are fewer than ten postgraduates in a department, operate a combined committee with undergraduate degree students. Elections to committees usually take place in the first few weeks of the Autumn term. To explain how it all works, the University and the Students’ Union provide a booklet, The Staff Student Liaison Committee Handbook, available from departmental SSLC convenors or the Chair of your department. The Students’ Union also provide a training programme for This section provides guidance on the University’s Student Academic Complaints Procedure. The full procedure is set out online at www2.warwick.ac.uk/academicoffice/feedback/complain/procedure. If you wish to raise concerns about your course you are advised to do this initially within your department, through discussion with your personal tutor, Course Director or supervisor, or through the Staff-Student Liaison Committee (above). You can also discuss your concerns with the Education Officer of the Students’ Union. If you are not satisfied with the outcome of discussions within your department, you may make a formal complaint using the University’s Student Academic Complaints Procedure. You may use this Procedure to make a complaint about any aspect of the teaching and learning process and the provision made by the University to support that process. Students should note that some courses, particularly those that are run in partnership with other institutions, might have different academic complaints systems. Please refer to the University Calendar for details. If you are following a course in a partner institution you should use the procedure of your home institution initially and the University procedure only as a final mechanism. If this is the case you should begin the procedure by writing to the Vice-Chancellor. It is important to note that the Student Academic Complaints Procedure may not be used for matters covered by the following procedures and regulations: • Academic Appeals Procedure (see above) • Disciplinary Regulations (see Calendar Regulation 24) • Code of Practice for Dealing with Allegations of Research Misconduct • Harassment Guidelines Academic Matters • 13 www.warwick.ac.uk/academicoffice The Harassment Guidelines cover cases of sexual, racial or personal harassment. You are advised to contact the Senior Tutor or your personal tutor or supervisor for support if you wish to make a complaint under the Harassment Guidelines. neutral arbiter who will look into evidence from both parties and make a decision based on that information. You can find full details of the procedure on the website of the Office of the Independent Adjudicator for Higher Education at: www.oiahe.org.uk Complaints may not be made that challenge the academic judgements of the examiners. You must be able to demonstrate that the complaint is brought without malice and is based on evidence that you believe to be substantially true. If you decide to make an academic complaint you are advised to seek the advice and support of the Senior Tutor and/or the Education Officer of the Students’ Union. You should make a complaint within three months of the occurrence about which you wish to complain. The University aims to deal with all complaints as speedily as possible and you should be kept informed of progress at all stages of the following procedure. If your complaint is dismissed you should be informed of the reasons in writing. Graduation Procedure • Initially you should make a complaint in writing to the person responsible for the action that has given rise to the complaint. If you do not feel able to do this or if you have already done this and the matter has not been resolved you should discuss the complaint with your Chair of Department. If the matter is not resolved satisfactorily at this stage you may refer it to the Vice-Chancellor. All students on full degree courses will be notified about arrangements for their Degree Ceremony well in advance of the event taking place. The Warwick Graduate School degree congregation takes place towards the end of January each year. Full information will be available online at go.warwick.ac.uk/graduation. If you have any specific queries, please call the Degree Congregation Team on +44 (0) 7652 3648 or email graduation@warwick.ac.uk. Please note that in order to graduate students must ensure that all outstanding monies owed to the University have been paid. Warwick Graduates Association After graduation, when you leave the University you will still be able to be a part of the Warwick community through the Warwick Graduates’ Association (WGA). The WGA offer parties, reunions, networking events, careers help, discounts and other benefits as well as keeping you in touch with your University through magazines and electronic newsletters. See www.warwick.ac.uk/alumni for details. •A Pro-Vice Chancellor or the Chair of the Graduate School will then be asked to investigate the matter. Unless the complaint is judged to be without merit or substance the person appointed will discuss the issue with the Chair of Department with the aim of resolving the matter informally. Information for PGCE Students • If the complaint cannot be resolved in this way it will be referred to a Complaints Committee. If the Committee wishes to interview you, you have the right to be accompanied by an Officer of the Students’ Union or a member of University staff. (Secondary). PGCE students should consult the Student Finance Guide, enclosed with this pack (except for FITT students). In the academic year 2005/2006, all UK students starting a PGCE course will receive a training salary of £6,000 payable in instalments (£7000 for Mathematics and Science students). UK students who are training to • Once the Complaints Committee has reached a decision all parties will be informed in writing and any recommendations for action will be forwarded to the Vice-Chancellor. If you are not happy with the outcome of the Student Academic Complaints Procedures set out above you may take your complaint to the Independent Adjudicator for Higher Education. The Independent Adjudicator is a PGCE students follow a course of study closer to the term-based model of undergraduate degrees covering 38 weeks. The academic year for PGCE students will commence before the main start of term, on 20th September 2005 (Early Years and Primary) or 19th September 2005 teach in a secondary shortage subject, may be eligible for an additional £4,000, called a ‘Golden Hello’, which is payable at the start of their second year as a qualified teacher in a maintained school. Mathematics and Science teachers who trained from September 2005 may be eligible for a ‘Golden Hello’ of £5000. Further information will be given during your course. 14 • Academic Services www.warwick.ac.uk/academicoffice Contact details for all services referred to below can be found at the back of this Guide. Study Space in the Library Library Opening Hours and Contact Details Monday - Friday 08.30 - 24.00 (Term-time only) Saturday & Sunday 10.00 - 24.00 Email library@warwick.ac.uk Telephone 024 7652 4103 Fax 024 7652 4211 There are exceptions to the above, eg. Bank Holidays University Library The University Library contains over 1 million printed volumes and a growing collection of electronic resources such as reference works and full-text newspapers. It offers a full range of services to support your study, including printed and online guides to the Library’s collections and services, a web-based catalogue of our holdings, photocopying facilities, general purpose PCs, a short loan collection of books on reading lists and past examination papers. The online catalogue and most electronic resources are networked throughout the University and most are available off-campus. The general enquiry service operates throughout the year and can help you make the best use of the Library. In addition, there are staff in Subject Teams who are responsible for each subject area. Introductory sessions are run at the start of the year (ask your Department when yours will take place) and also deal with more detailed enquiries. Your University Card enables you to enter the Library and to borrow books. You will need an IT Services usercode and password and an ‘Athens’ username in order to access many of the Library’s online services. Library notices (eg. informing a book you ordered is ready to collect) are now sent electronically, so you need to check your email regularly. Further information about the Library, including your borrowing entitlements and printed and electronic resources relating to your subject area, is available from the Library’s web pages which are at: www.warwick.ac.uk/services/library The Graduate School currently holds a small number of carrels (small private study spaces) in the University library that it allocates to postgraduate research students at the beginning of the academic year. Application forms will be available from your department and the Graduate School Office during the first week of the autumn term. Please note that carrels are only allocated to students willing to share. The applications are assessed by the Graduate School Office and students will be informed in writing of whether their application has been successful. There is also a Postgraduate Reading Room on the Third Floor of the Library. For information about postgraduate space specific to your department or faculty you should contact the secretary or Director of Graduate Studies in your department at the beginning of the academic year. I.T. Facilities A wide range of I.T. facilities for teaching, learning and research are provided through a campus data network. The services are based on networked PCs, and in addition UNIX-based computers offer specialised applications and computer languages, as well as supporting access to the communications infrastructure. Email and access to the Internet for information services are available to all students once they have registered with IT Services as a computer user. Computer workrooms are distributed around the campus, a good proportion of them being open 24 hours a day with University card-controlled access. Printers are available for these computers and printer credits may be purchased from various outlets on the campus. Your usercode and password that will enable you to use these facilities will be made available to you as part of the enrolment process. Please see your enrolment information guide for further details. Students should read the regulations governing use of computing facilities which can be found in the University Calendar and on the University’s website at: www2.warwick.ac.uk/services/its/helpfaq/policies The University has over 500 computers in communal work areas supported by a drop-in help desk. The Learning Grid provides plasma screens, video editing systems and Academic Services • 15 www.warwick.ac.uk/academicoffice internet kiosks. Most of these areas are open 24 hours a day throughout the academic year. This means that Warwick students are not required to own a computer in order to make use of IT facilities for learning. Many students choose to bring their own computer to use at University. Every bedroom on campus has a network port that offers a permanent broadband link to the University network and to the Internet. There are also Wireless Hotspots and Hotlinks across much of the campus that you can use to connect a mobile computer. Many of the off-campus Managed Houses also provide wireless networking and a broadband link. Connection is always free of charge. The IT Services Student Computing team is there to help you with your computer and offers: • Contact by ringing 024 7657 5000 or emailing helpdesk@warwickpiazza.net • A Service Point staffed by qualified engineers • Students employed as Student Computing Advisors within the halls of residence If you are thinking of buying a computer you will want to know about the Student Computer Purchase Scheme. IBM has been selected to supply computers to our students at discounted prices. They are pre-configured for connection to the networks and installed with some of the software you will find most useful at Warwick. Warranty repair services for these machines are available on campus at our Service Point. Further details can be found on the enclosed leaflet. Details of the latest models and how to purchase them will be made available at: www.warwick.ac.uk/pc during August 2005. We encourage you to delay your purchase until then in order to get the best possible price and specification. Bringing older computers to University: Some older computers may be difficult to configure for connection to the network. Connection may not be possible unless you have the original operating system CD or disk and your computer has the following minimum specification: • A Pentium-class processor or equivalent • Microsoft Windows 2000 (UK English) operating system or later • Microsoft Internet Explorer v5.0 or above • A CD-ROM drive • An Ethernet card with RJ45 connection cable and device drivers installed (These items can be purchased on campus) Support for Apple MACs, other versions of Windows and LINUX is limited. Please note that if you bring a computer or any other valuable item to the University it is your responsibility to provide insurance cover and we strongly advise that you do so. Careers Service The Careers Service is situated in a purpose-built suite on the third floor of the Library and contains a well-stocked library with information on self-assessment and career planning, occupations and employers. The library includes employer recruitment directories and a video viewing facility covering a number of different careers and graduate employers. Over 100 organisations visit the University, mainly during the Autumn and Spring terms, to give presentations or to interview both undergraduate and postgraduate students. The Careers Service web pages at: www.warwick.ac.uk/careers hold a wealth of information about the services on offer, a searchable database of vacancies and an online booking facility for the many events being organised. Individual consultations are available by appointment and there is an advisor on duty most days. Language Centre The Language Centre is located on central campus, on the ground floor of the Humanities Building. It is equipped with four language laboratories and a multimedia open access private study section offering satellite television, computer-assisted learning with CD-ROM and portable mini-language laboratories. There is a tape library with audio-visual study courses at various levels and a very large collection of miscellaneous recordings in several languages, which includes literary, historical, political and cultural material. The Language Centre offers approved option modules on degree courses, leisure and business courses during the daytime and evening as well as the self-access facilities. Full details about the Language Centre and the courses offered are available online at: www.warwick.ac.uk/fac/arts/lang_c 16 • Welfare & Support Services www.warwick.ac.uk/academicoffice Contact details for all services referred to below can be found at support can be put in place. the back of this Guide. The full range of information on Student section of Insite. For more information, please visit the website: www2.warwick.ac.uk/services/tutors/disability Personal Tutors Advice and Welfare Services All postgraduate students are assigned either a personal tutor or a supervisor for the full extent of their enrolment at the University. Selection of tutors and supervisors is determined by the nature of the course to be followed. In addition to the service provided by the University Senior Tutor and Counsellors, the Students’ Union Advice and Welfare Services provides a confidential service offering advice, information and help on all types of practical prob- Welfare and Support Services can be found in the ‘Campus Life’ Students will find the member of staff allocated to them to be a key source of guidance on both academic and personal matters, but other help is available should problems arise which cannot be resolved at this level. Many departments have appointed a Director of Graduate Studies who acts as a co-ordinating point for all postgraduate matters and for those on taught courses the Course Director will provide support and advice on academic issues. Tutors may refer students to this individual for advice, particularly regarding enrolment status and other administrative issues outlined in this Guide. Senior Tutor and Counselling Service For guidance and advice on personal issues and broader academic matters, you may contact the University’s Senior Tutor who, with a team of professionally qualified counselling staff, offers an important service to students. See: www.warwick.ac.uk/services/tutors/counselling In addition to monitoring the Personal Tutor system, the Senior Tutor liaises with Student Support and Welfare services on campus. The Senior Tutor’s office is also responsible for co-ordinating facilities for students with disabilities. For an appointment with the Senior Tutor or a Counsellor, please contact the Senior Tutor’s Office using the contact details at the back of this Guide. Disability Co-ordinator The Disability Co-ordinator provides advice and guidance to all students with disabilities or specific learning difficulties. Appointments can be made by ringing extension 23761, or emailing: disability@warwick.ac.uk Students are encouraged to disclose their disability either at enrolment or at any time afterwards so that appropriate lems including housing, finance and immigration and can also assist with consumer, legal and academic issues. Officers of the Students’ Union Sabbatical Officers are students elected by you each year to run the Students’ Union and represent the Union to the University and external organisations. All the sabbatical officers may be contacted via the Students’ Union website, located at: www.sunion.warwick.ac.uk Resident Tutors If you live in a University residence you may also see your Resident Tutor for advice. Resident Tutors have a primarily pastoral and welfare role, and are also responsible for maintaining discipline within the residences. There is a tutor on duty every evening and throughout the weekends during term time so you may contact them if there is an emergency. Details of the Duty Tutor are available from Rootes Reception. Welfare & Support Services • 17 www.warwick.ac.uk/academicoffice International Office International students can also seek advice from the Overseas Student Advisors based in the International Office. The Overseas Student Advisors provide welfare and personal support to students from distinct cultural groups. Postgraduate Representation The Postgraduate Officer and the three Postgraduate Faculty Representatives (Social Studies, Arts, and Science) of the Students’ Union at Warwick are dedicated to represent and campaign for postgraduate students. They are elected from and by postgraduates, are representatives on a number of University and Union decisionmaking bodies and, as such, ensure that postgraduate interests are safeguarded at all levels of policy making. The Postgraduate Officer and the Faculty Representatives welcome suggestions from students regarding graduate life at Warwick and they have campaigned actively and successfully in the past on the basis of such input. The Students’ Union encourages as many people as possible to get involved in its work for postgraduates, and invites all postgraduates to take part in the elections for the Postgraduate Officer and the Postgraduate Faculty Representatives on Monday through Wednesday of Week 2 of the First Term of the Academic Year. If you have any queries about the work that the Students’ Union does on postgraduate issues and how to get involved with our postgraduate campaign, please write to the Education Officer and Deputy President, Students’ Union, University of Warwick, Coventry CV4 7AL, UK, email: education@sunion.warwick.ac.uk or visit the Students’ Union Website: www.sunion.warwick.ac.uk 18 • Campus Life www.warwick.ac.uk/academicoffice Contact details for all services referred to below can be found at the back of this Guide. Health Centre There are two medical practices based at the Health Centre although a doctor may not always be on site throughout the opening times. The Health Centre has both male and female doctors and two Practice Nurses. Both practices run an appointments system for consultations with the doctors and the practice nurses. The Health Centre offers sexual health and contraceptive clinics, travel clinics and immunisation facilities. There are also physiotherapy and psychiatric sessions to which doctors can refer patients. during enrolment week. You will need to provide the following information to register: • The name and address of your present/last doctor • Your NHS number if you have it • Details of any immunisations you have had and any past medical history The above information is essential if you are registering children with the Health Centre. Full details of the service offered by the Health Centre will be given to you once you have registered with them. University Nursery If you are ill you will be given an appointment at the Health Centre as soon as possible. If the Health Centre is closed, arrangements can be made for an emergency consultation. Emergency contraceptive advice is available for nonregistered patients by appointment with the doctor. The University operates a 47 place nursery for students and staff with dependent children aged from 3 months to 4 3 /4 years. Details and applications forms are available from the Nursery Manager, telephone 024 7652 3389, or the Students’ Union. International Students resident here on courses lasting more than three months are entitled to full NHS (National Chaplaincy Health Service) facilities. The NHS does not cover students on courses of less than three months, unless they come from a country, which has a reciprocal arrangement with the UK, and then only if the need The University Chaplaincy, located at the heart of campus, is a resource for the whole University community. There is a social area for meeting friends, a kitchen, library/study area and a large space used for services, plays and concerts. There is also a small area open for prayer or quiet reflection. for treatment arises while the student is resident in the UK. Students on courses of study of less than three months in duration are advised to take out private medical insurance before they arrive in the UK where possible. The Chaplaincy Office can put you in contact with a member of the following religions: Church of England, Free Church, Roman Catholic, Islamic or Jewish. Registering with the Health Centre The Arts Centre To use the Health Centre, you must register with them. In an emergency, the Health Centre will assist non-registered students. Students who are resident on campus or within the catchment area of South West Coventry are strongly advised to register with the Health Centre on campus Warwick Arts Centre is located at the heart of the campus. As the largest centre of its kind in the UK outside London, it has an enviable reputation for offering the broadest range of the highest quality arts and entertainment in the region. You can choose from theatre, dance, music, film, comedy and much more. Admission to The Mead Gallery, the region’s leading contemporary art gallery, is free throughout the term. (Please note, Leamington Spa does not fall within the catchment area). Students resident outside this area are advised to register with a practice close to where they are living. Non-registration with a doctor may cause problems if you are ill or you need a doctor in an emergency. New students living on campus or within the South West area of Coventry should register with the Health Centre The Arts Centre also promotes student productions by Music Theatre Warwick, the Drama Society (WUDS) and Music Centre concerts through the year. Students can participate in the work of the Arts Centre by stewarding at events and assisting the marketing department through various work experience schemes. Campus Life • 19 www.warwick.ac.uk/academicoffice Students can claim excellent ticket discounts for most events. Call the Box Office for full details and a free brochure or visit the Arts Centre web site at: www.warwickartscentre.co.uk from where you can join the Arts Centre’s free email subscription list. dedicated sports staff. Music Centre The Department of Physical Education and Sport and the Students’ Union are joining forces so that all University members will benefit from a more cohesive, cost-effective and user friendly approach to sport. The key idea behind the collaboration is to increase opportunities for every University member to engage in sport at whatever level suits them. The Music Centre is located in the Arts Centre and its team of dedicated staff offer a wide range of orchestra, chorus, choirs, ensembles, bands, societies etc. Tuition can be arranged in all instruments and voice and performances and CD recordings are also offered. Full details are available from the Music Centre or via their website at: www.warwick.ac.uk/musiccentre To view pictures of our facilities and to read more information about the Department of Physical Education and Sport go to: www2.warwick.ac.uk/services/sportscentre Read more about the benefits to staff and students or Banking Facilities Warwick has branches of Barclays, HSBC and NatWest based on campus offering their full range of banking products along with cash machines from Lloyds TSB and Link. read the full list of membership entitlements on the Warwick Sport web pages: go.warwick.ac.uk/warwicksport Students’ Union and NUS All students registered at the University are entitled to Shopping Facilities The University campus is home to a wide range of retail outlets: Costcutters supermarket, Lazerlizard (incorporating a Post Office), The Bookshop, Sozo Gift Shop, Paul Hennessy Hairdressers, Dhaliwal Pharmacy, STA Travel Shop, Endsleigh Insurance, Students’ Union shop and a daily market in the Students’ Union. There is also a shop based at the Westwood campus. WarwickPrint WarwickPrint is located on the Westwood campus and offers a full range of professional printing and design services. Visit the website at: www.warwickprint.co.uk Restaurants, Cafes and Bars The University offers a huge range of catering facilities across campus. There are five restaurants, two fast-food outlets, five cafes and three bars. More information can be found online at: www2.warwick.ac.uk/services/hospitality The Students’ Union offers five bars and seven different catering outlets. membership of the Students’ Union free of charge. If you do not wish to be a member please see the section below. All members of the Students’ Union must adhere to the Union’s Equal Opportunities Policy, copies are available from the Union reception and from their website. Full details about all of the Students’ Union activities, clubs and other useful information can be found at: www.sunion.warwick.ac.uk Students’ Union: The Education Act 1994 The University is subject to the provisions of the Education Act, 1994, Part III: Students’ Unions, and as such draws to the attention of all students their right not to be a member of the Students’ Union. Any student who wishes to exercise this right should write to The President, Students’ Union Building, University of Warwick, Coventry CV4 7AL and complete the form issued by the President. Students who are not members of the Union may use the facilities provided by the University for its students including the Union building but will not be permitted to participate in elections for Union Office and will be required to pay an additional fee on joining Union clubs and societies. Sports Centre The sporting life is great at Warwick. Whatever your preference – from ‘traditional’ outdoor sports to the challenge of our indoor climbing centre – you’ll find excellent facilitates, enthusiasm and encouragement from our The University is also required by the Act to draw to the attention of all students that a code of practice has been drawn up explaining how the University will give effect to the Act and that the political activities of the Union are 20 • Campus Life www.warwick.ac.uk/academicoffice restricted by the law relating to charities and by the freedom of speech clauses in Section 43 of the Education (No 2) Act 1986. The code of practice and the way in which the University ensures freedom of speech within the law are set out in the University Calendar at: www2.warwick.ac.uk/insite/info/gov/calendar/ Warwick Graduates Association After graduation, when you leave the University you will still be able to be a part of the Warwick community through the Warwick Graduates’ Association (WGA). The WGA offer parties, reunions, networking events, careers help, discounts and other benefits as well as keeping you in touch with your University through magazines and electronic newsletters. See: www.wgaalumni.co.uk for details. Warwick Volunteers Warwick Volunteers provides opportunities for students to try something completely different and become active in their local community. Volunteering is fun, challenging and looks fantastic on your CV. With over 40 projects including one-off events, there’s something for all tastes and commitment levels. With over 1100 members, you’ll be in good company! You can work with children, refugees, the elderly or animals – the choice is yours! Visit our website at: www.warwick.ac.uk/volunteers www.warwick.ac.uk/volunteers If you've ever wanted to do something that little bit different, then Warwick Volunteers is definitely for you! From feeding lambs at the city farm, to barging down a river with children, to talking to prison inmates about different cultures, to helping in local schools, there's something for absolutely everyone. New Experiences - Learn new skills, face new challenges, and do something completely different Employers notice you - It may be a few years away, but when you apply for a job, volunteering makes you stand out No pressure - from a one-off afternoon to a regular 1-hour session, YOU decide how much time to give, so you’ll have time to join other clubs and societies! Escape - Volunteering can be a welcoming break from studies. It also gives you a chance to discover the local area FUN!! - Meet new people, have a laugh and enjoy yourself! Warwick Volunteers now has over 1600 members... CATCH THE BUG!! Come and see us at the Volunteering Fair on Wednesday Week 2 (5th October) in the Students’ Union to find out where volunteering can take you this year! Or drop into the WV Office in Union North, call 024 7657 2763, email volunteers@warwick.ac.uk www.unitemps.co.uk Do your finances need a boost? Looking for new skills or more work experience? Register with Unitemps – the University of Warwick’s own temp agency for flexible well-paid work here on campus and with local companies Unitemps are now based on the Ground floor of University House Tel: 024 7652 8118 www.unitemps.co.uk General Information • 23 www.warwick.ac.uk/academicoffice Health and Safety The University is committed to promoting high standards and acting positively to prevent accidents. A statement of Health and Safety policy together with regulations and notes for guidance is published in ‘Safety In The University’, copies of which are held by Departmental Safety Officers. Health and Safety concerns should be discussed with your Personal Tutor or Departmental Safety Officers in the first instance and the University Safety Officer is also available to answer queries. Copies of SITU and other Health and Safety information can be found at: www.warwick.ac.uk/services/safety-office/index.htm Student Discipline As part of the enrolment process, students commit themselves to observe the University’s Regulations relating to discipline. The University takes its responsibility for upholding student discipline seriously and is joined in its approach by the Students’ Union to ensure a safe and secure campus for all members of the University. Care of Personal Property You are advised not to leave money and other personal valuables unattended. The University can take no responsibility for private property on University premises. You are advised to take out extra insurance to protect your own personal property. Lost property should be handed in at, or claimed from, University House Main Reception. The campus-based branch of Endsleigh Insurance, or any other insurer, will be able to offer advice in this area. Public Transport The University is well served by public transport. Bus services are available linking campus with Coventry, Kenilworth and Leamington Spa. Timetables are available from both University House Main Reception and Rootes Reception. The nearest train station to the University is Coventry, which offers local trains services throughout the West Midlands and Inter City services to most parts of the country. Car Parking The University provides a number of car parks around campus for both long and short stay visits. Students who live on campus are not normally permitted to park vehicles overnight in the University car parks. Students who live off campus can purchase a parking permit, details of which are available from University House Main Reception. Council Tax Full time students who fall into one of the two categories, below, will be exempt from paying Council Tax: • Students living on campus in University owned Halls or Flats • Students living off campus in properties which house only full-time students. Full time students who do not live on campus and share accommodation with people who are not full-time students may be liable to pay a share of Council Tax for that property. The University informs the following councils of those students living on and off campus who may be entitled to a full or partial exemption: Coventry City Council, Nuneaton & Bedworth Borough Council, Rugby Borough Council, Stratford-upon-Avon District Council and Warwick District Council. You may need to obtain a letter from the Academic Office confirming your student status if you will be resident outside the above council areas. If you will be living in private accommodation, you should contact the Council Tax Office of the local council as soon as you take up residence and every time you move address. If you are likely to be in attendance for only a part of the year you are advised to contact your local Council Tax Office. Electoral Roll The University is currently awaiting revised information in relation to entering students on the new Electoral Roll. Full details will be included in the enclosed Enrolment Information booklet, or as an additional flyer in this pack. Change of Address If you change your address during term-time you must notify the Academic Office, Warwick Accommodation, your department and your Council Tax Office immediately. No change in University accommodation on or off campus (let through Warwick Accommodation) may be made without obtaining permission from Warwick Accommodation. 24 • General Information www.warwick.ac.uk/academicoffice Data Protection Data Protection legislation may cover some of the work you do at the University. Any data you hold on computer as part of your studies is deemed to be University data, whether it is on a University computer or one of your own. Manual (paper-based) records are also covered by the Data Protection Act 1998. UK Data Protection legislation requires you to collect, hold, process and disclose personal data only in ways which the University has notified the Data Protection Commissioner. Any personal data you hold which is not connected with your student work is not covered by the University’s notification of its activities, and you should check whether you need to notify yourself as a data controller. Full details of the Data Protection Act and its implications for you, contact the University’s Data Protection Officer via the Academic Office or alternatively visit: www2.warwick.ac.uk/academicoffice/staff/dataprotection/ Alternatively, the Office of the Information Commissioner holds full details of the Data Protection Act on its website at: www.informationcommissioner.gov.uk Lord Rootes Memorial Fund The Lord Rootes Memorial Fund was established through the generosity of the Distributors of Rootes Group products to commemorate the late Lord Rootes and his part in the foundation of the University. The Trustees of the Fund have agreed that some portion of the annual income may be used to encourage student enterprise and effort both in individual, and in group ventures, which usually take place in the Easter or Summer vacations. A sum of money if therefore available annually to support: a) b) Intelligent activity by students, especially activities entailing travel, observation and the use of experience in a scientific, cultural or business context, and Similar activities by groups (including expeditions) and, exceptionally, to help student societies. Awards, which may be made to individuals or groups, usually range from between £500 to £3,000. One special award of £5,000 may be made to a particularly outstanding project. All Lord Rootes Memorial Fund Award holders are required to produce a written report, and 20% of the award will be retained by the University until the report has been submitted. Applications for awards must be submitted by the published deadline. The regulations governing the Awards are listed in the University Calendar, and further details are available from the Fund website at: go.warwick.ac.uk/lordrootes • Do you want to take part in sport at Warwick? • Do you want to learn a new sport? • Do you want to join a sports club? • Do you want to become a coach or referee? IF YOUR ANSWER IS YES TO ANY OF THESE QUESTIONS THEN YOU NEED TO JOIN WARWICK SPORT. See our web page www.warwick.ac.uk/go/warwicksport for details University Contacts • 27 www.warwick.ac.uk/academicoffice You may find the following list of contacts within the University useful. A full list of all academic and service departments’ contacts and web pages is available from www.warwick.ac.uk/departments Department Telephone Fax Email Student Records 024 7657 4333 024 7652 4170 studentrecords@warwick.ac.uk Student Finance 024 7652 8103 024 7652 4170 studentfinance@warwick.ac.uk Academic Office or 024 7652 4336 or 024 7652 2739 Credit Controller 024 7652 3636 024 7652 4170 s.m.foy@warwick.ac.uk Student Financial Advisor 024 7657 2952 024 7652 4170 v.sykes@warwick.ac.uk Hardship Funds & Bursaries 024 7652 2788 024 7652 4170 studentfunding@warwick.ac.uk Senior Tutor & Counselling Service 024 7652 3761 024 7652 2433 counselling@warwick.ac.uk Careers Service 024 7652 3766 024 7652 4220 careers@.warwick.ac.uk Chaplaincy 024 7652 3519 International Office 024 7652 3814 024 7652 4337 int.office@warwick.ac.uk Support & Welfare Services disability@warwick.ac.uk cpsab@warwick.ac.uk Health Centre Reception 024 7652 4888 024 7652 4548 uniadmin.m86029@nhs.net Safety Officer 024 7652 3455 024 7657 3098 d.r.veale@warwick.ac.uk Warwick Accommodation 024 7652 3772 024 7652 4887 accommodation@warwick.ac.uk 024 7657 2777 024 7657 2759 sunion@sunion.warwick.ac.uk Advice & Welfare 024 7657 2824 024 7657 2759 advice@sunion.warwick.ac.uk Education Officer 024 7657 2779 024 7657 2759 education@sunion.warwick.ac.uk Students’ Union Reception Other University Services Arts Centre 024 7652 4524 024 7652 4525 box.office@warwick.ac.uk Bookshop 024 7652 3388 024 7652 3792 bookshop@warwick.ac.uk IT Services 024 7657 3737 Language Centre 024 7652 3462 helpdesk@warwick.ac.uk lcsak@warwick.ac.uk 024 7652 4641 Library 024 7652 4103 024 7652 4211 library@warwick.ac.uk Music Centre 024 7652 3799 024 7652 8136 music.centre@warwick.ac.uk Sports Centre 024 7652 3011 024 7652 8231 colleen.john@warwick.ac.uk Unitemps (Temps Agency) 024 7652 8118 024 7657 3126 unitemps@warwick.ac.uk Warwick Graduates Association (WGA) 024 76574417 Warwick Volunteers 024 7657 2763 024 76574363 wga@warwick.ac.uk volunteers@warwick.ac.uk From outside the UK, please add +44 and omit the initial 0. From campus please dial only the final 5 digits. Designed & printed by WarwickPrint www.warwickprint.co.uk Academic Office University House, The University of Warwick, Coventry CV4 8UW, UK Tel: +44(0)24 7657 3866 Fax: +44(0)24 7652 4170 Email: studentrecords@warwick.ac.uk www.warwick.ac.uk/academicoffice