TEXAS TECH SCHOOL OF LAW LIBRARY ANNUAL REPORT 2012-2013 Table of Contents Message from the Associate Dean ............................. 2 Administration ........................................................... 3 Reference & Instruction ............................................. 5 Library Operations .................................................. 11 Academic Technology ............................................... 15 At-A-Glance.............................................................. 19 Since the Law Library first opened in 1967, there have been many changes. Our collection has grown from 19,956 volumes, with no electronic titles, to over 208,500 print and electronic titles combined. Our technology offerings have also increased as technology continues to improve. In 1983, typing was allowed only in designated typing rooms, to cut down on noise pollution in the Library. The Law Library provided access to LEXIS through a single computer terminal, available only to faculty members and advanced students. The computerized catalog system was used only by librarians for interlibrary loan services, while students still searched for materials using a physical card catalog system. By 1989, the Law Library provided access to WESTLAW as well as LEXIS, but with the same user restrictions, and had added a computer lab, giving multiple students the opportunity to use personal computers at the same time. In 1993, the Law School hired its first computer support technician: for many years, Dan Dean (now an Academic Technology Unit Manager) was the sole member of the Information Technology department. Today, nearly 50 years later, the Law Library’s technology offerings go far beyond what could have been imagined in 1967. Circulating materials include portable projectors, digital cameras and camcorders, laptops, display and power adapters, and computer microphones. Classrooms contain computers, projectors, digital overheads, and DVD players, allowing faculty members to incorporate technology into every class session. This past year, two of the basement group study rooms were outfitted with audio/visual upgrades, including projectors, Blu-ray players, control panels, and hubs for VGA and HDMI connections. Additional wireless antennae were installed throughout the building, allowing easier and more consistent wireless access for staff, faculty, and students. The Law Library’s lighting and security systems were upgraded as well, including higher-resolution cameras and selective suspended lighting. In 2014, we plan to continue the Law Library’s long-established trend of providing our patrons with the most advanced library technology we can. Charging stations will be situated throughout the Library, allowing students to charge multiple devices on a variety of platforms. The entire Law School, including the Library, will upgrade to the Microsoft Lync phone service, making it even easier for staff, faculty, and students to contact Library staff for assistance or questions. Additionally, Lync can be used to host real-time videoconferencing around the world. We’re redesigning the Law Library’s website to make it more accessible on a range of devices and screen sizes. We plan to upgrade the server room to ensure that our equipment is capable of handling its growing load, and we will continue to upgrade the lighting in staff areas. We are also working on designing a collaboration area in the Library to provide students with a place to easily and simultaneously access and share project information with participants in diverse locations. Message from the Associate Dean Arturo Torres, J.D., Ph.D. In the 46 years since the Law Library first opened, we have continued to push ourselves forward, focusing on providing our patrons with the best service possible. We’re confident that we will continue this trend in future years, and I look forward to showing you what we will accomplish in the time to come. Arturo Torres Associate Dean, Law Library and Information Technology 2 Administration SUSAN KITTEN SALVADOR BECERRA GRETCHEN DUBEC Manager for Library Business Operations Library Projects Manager and Administrative Office Assistant Administrative and Personnel Services Manager DID YOU KNOW? The Law Library hosts the desk of the very first Dean of the Law School. Richard Amandes was appointed in 1966 and held the position of dean from the Law School’s opening in 1967 until he stepped down in 1977. Dean Amandes passed away in 2001. The desk can be found on the basement level of the Library, near the main entrance to the floor. 3 Administration In addition to changes and improvements made during the 2012-2013 school year, Administration has been working on preparing projects and proposals for the upcoming 2013-2014 school year. These projects include a water fountain upgrade; air conditioning upgrade for the server room; contemporary lighting fixtures to replace the current honeycomb lighting; and a collaboration room for students to access and share project information across dispersed locations. Completed projects include easier access for students through the main doors, using floor magnets, and an audio/visual upgrade for study rooms 5B and 5C (the “fishbowls”). DID YOU KNOW? The law library of the Honourable Society of Lincoln’s Inn, one of the four Inns of Court in London, has existed since at least 1471. It contains 150,000 volumes, including over 1,000 rare manuscripts and a complete set of Parliamentary records. The nearby law library of Gray’s Inn has been open only since around 1555. Law Library Materials Expenditure Summary 2012-2013 Material Type Expense Material Type Expense Serial Subscriptions $ 701,675 Interlibrary Loan and Document Delivery $ 1,237 Monographs $87,654 Binding $ 4,805 Electronic Resources $ 320,963 Preservation Activities $ 222 TOTAL MATERIALS EXPENDITURE $ 1,116,556 4 Reference & Instruction ELIZABETH CAULFIELD EUGENIA CHARLES-NEWTON Head of Reference and Instruction Librarian Faculty Services Librarian JESSICA HASELTINE Reference Assistant DID YOU KNOW? The Law Library has The Statutes of the Realm, which contains the laws of England from the early 1200’s (when King Henry III reigned) through 1713 (when Queen Anne was on the throne). Some statutes are provided in French or Latin next to English translations. Researchers looking for online access can find these laws through the Law Library’s subscription to Hein Online. 5 DID YOU KNOW? DID YOU KNOW? Reference librarians in the nation’s public and academic libraries answer nearly 6.6 million questions weekly. Standing single file, the line of questioners would span from Ocean City, MD to Juneau, AK. Statistic from the American Library Association. In Texas, there are 9 law school libraries, 13 government law libraries, and numerous private law libraries. Cities with law libraries include Austin, Beaumont, Conroe, Fort Worth, Dallas, Denton, El Paso, Houston, Lubbock, McKinney, Richmond, San Antonio, Sherman, Waco, and Weatherford. Information from the Southwestern Association of Law Libraries. Reference & Instruction This year, Reference Librarians at the Texas Tech School of Law Library assisted attorneys working for the Seventh Court of Appeals in Amarillo by providing access to secondary sources on topics such as criminal procedure and partnerships. Amarillo has no public law library, so practicing attorneys must use in-house libraries or look elsewhere for legal research assistance. 6 Reference & Instruction 7 Faculty requests increased dramatically during the 2012-2013 year. The Faculty Services Librarian led the charge, working with all the law librarians to complete requests diligently. From September 1, 2012, to August 31, 2013, the Law Library received 359 requests that consisted of “Book Order—Purchase,” “Classroom Instruction,” “Document Delivery,” and “Research.” The two largest individual requests fell under “Research” and “Other.” A total of 123 Research requests were submitted, with a total of 840 hours devoted to fulfilling the research requests. The average time spent on research requests was 8 hours. The largest project involved assisting a faculty member on a tax related issue for a paper. The faculty member requested laws regarding her tax issue from each jurisdictional level from municipal to state. The total time spent on this research project was 80 hours. Upon completion of the research, the laws were printed, bound, and delivered. The second largest submission type was “Other,” which entailed requests like updating or submitting articles to SSRN and the 2013 Faculty Academic Contributions Exhibit. There were also requests like database password assistance, InterLibrary Loan requests, and promoting books. The total amount of time spent in this area was 442.2 hours. The largest project that fell into this category involved promoting a book for a faculty member. Time spent on that project was 10 hours. In 2012-2013, there were 8,970 full-time faculty members in ABA-accredited law schools, 150,113 enrolled students, and only 1,714 librarians. Faculty Services Requests This means that for each librarian, there were 5 faculty members and 87 students. Statistics from the American Bar Association. Reference & Instruction DID YOU KNOW? Book Order Purchase 20% Other 30% Classroom Instruction 5% Document Delivery 16% Research 29% 8 Reference & Instruction Reference Patron Type Length of Instruction Sessions 30 Law Faculty Inmate 2% Legal 4% Professional 4% 25 Non-Law Student 3% Other 2% 20 Law Staff 1% 15 Public 7% 10 Law Student 77% 5 0 15 min 30 min 45 min 1 hr 1.25 hr 1.5 hr 2.75 hr 3 hr Law Librarians filled instruction sessions of all lengths with suggestions of web sites, databases, and print resources to meet students’ research needs. In longer classes, students discussed variations in Shepard’s and KeyCite results, snapped pictures of forms to demonstrate their findings in books, and explored how sources like Emerging Issues and Current Index to Legal Periodicals help practitioners stay current on legal issues. Law Librarians assisted law students through reference transactions more than 900 times in the 20122013 year. In addition to law students, Law Librarians welcomed paralegals, attorneys, pro se patrons, and University students to access the Law Library’s print and electronic collections. Librarians and student assistants also responded to inmates seeking legal research help and forwarded letters requesting legal representation to the Law School’s pro bono clinic. Classroom Instruction Types Student Observation Estacado Hig h Scho ol Stu dents Ins tructi on SEP Students Instructi on Pre -l aw Acad emy Students Tour and Instru ction Library Tour & Doctrina l Non-Law Class Legal Practice Legislative Hi story Class 9 Students in Health Law and International Criminal Law classes learned how to find relevant practice materials when Law Librarians visited as guest lecturers. Legal Practice students explored ProQuest Congressional Publications in the Law Librarians’ federal legislative history research sessions. Undergraduates from the University’s first Pre-Law Academy class visited the Law Library for an introduction to legal materials. Legal Practice Onl ine Tutorial Doctrinal Tutorial Doctrinal Legal Class Presentation Texas Leg al Research Class (TLR) Excell ence in Legal Research Cl ass (ELR) Advan ced Legal Resea rch Class (ALR) 0 5 10 15 20 DID YOU KNOW? The Law Library has an index called the American Digest system that allows researchers to find state and federal cases by subject, as far back as the founding of the country all the way to the present. Researchers can browse historical topics like Master and Servant, Army and Navy, and Blasphemy. The Law Library offers a free extra-curricular program in legal research to law students. Upon completing the program, students earn credentials they can proudly list on their resume as proof they are an effective and efficient legal researcher. Classes for the program may be taken as early as the second semester of the student’s first year of law school and are offered every semester and during the summer session. Classes cover both print and electronic research tools and address general research topics. They include both broad classes required for the program and more specialized electives. Reference & Instruction EXCELLENCE IN LEGAL RESEARCH PROGRAM 27 students completed the Excellence in Legal Research Program in the spring of 2013— more than double the number of students who completed the program in the spring of 2012 (11 students). 10 Library Operations The Law Library’s 2012-2013 acquisitions included 82,034 electronic titles, 888 books, 654 continuations, 271 periodicals, and 149 titles in other formats. The ScHOLAR digital repository (Scholarship and Historical Online Legal Access Repository) received 689,173 views during 2012-2013. This included 365,135 individual item views; 11,866 Collection views; and 1,284 Community views. See the “2012-2013 Library Acquisitions Distribution by Format” chart on page 12. The Law Library has offered some new items for checkout this past year. They include multi-device chargers, a multi-card reader, Mac adaptors, earphones, calculators and new laptops. During the past year the Operations department has made room in the Law Library for two new Law School Journals. The Law Library now hosts five journals by providing them with meeting space and offices, as well as carrel space. Also new this year is a renovation of the group study rooms in the lower basement and a rearranging of the print room and a small study room. In the group study rooms there are new whiteboards, equipment and multi-device adaptors so that most devices can be used as projection devices. DID YOU KNOW? BARBARA PAINTER MORENO 11 Assistant Director of Library Operations SUE KELLEHER DAVID KELLY JAN G. SIMNACHER Assistant Director for Systems and Collections Circulation Supervisor Evening and Weekend Circulation Supervisor The American Library Association, Association of College and Research Libraries, and Association of Research Libraries filed a joint amici curiae brief in support of Google regarding the Author’s Guild’s claims that Google violated copyright by creating digital copies of university library collections for the Google Books Library Project. Library Operations 12 Library Operations The purpose of Collection Services is to provide the necessary tools for our patrons to find the information they need. This purpose includes ordering materials to put on our shelves, purchasing access to remote databases, and making sure that resources are easily accessible for the students, faculty, and members of the public that need them. This past year, the Collection Services department worked on several projects intended to improve the research experience for our library patrons. These included: SIERRA migration — updated software platform for our integrated library system and the web opac (OASIS) Content Café book jacket images — This feature has been added to our Sierra and Oasis software to help improve the user experience when trying to locate library materials. ERM software — The Electronic Resource Management software provides more detailed, title-level access to the numerous electronic databases to which the Law Library subscribes. Materials Booking software — This software allows users to reserve library materials via the Oasis web opac. Currently, it is limited to study rooms and equipment, but it will eventually include other materials as well. Pathfinder Pro software — This software assists users by integrating different sources of information into a single search results list, thereby alerting them to more resources that they might not otherwise be aware of. DID YOU KNOW? 13 DAVID LEE STAGGERS RICK GOMEZ ODILIA CALDERON SHERRY COFFMAN TAYLOR JOHNSTON Mail and Supplementation Services Coordinator Senior Library Specialist/Serials Acquisitions Library Operations Supervisor Circulation Assistant On average, college libraries receive just less than three cents of every dollar spent on higher education. Statistic from the American Library Association. Library Operations Laptop Checkouts by Month 2012-2013 Circulations Distribution by Format Aug '12 Jun '13 Jul '13 Bound Periodical 2% Sept '12 Oct '12 May '13 Nov '12 Course Reserves 1% Laptops 4% Audio/Visual 0% Current Periodicals 5% Book, NonCirculating 10% OASP Material 41% Gov Docs 1% Study Aids 15% Apr '13 Dec '12 Reserve Permanent 2% Mar '13 Feb '13 Jan '13 Carrel Keys 4% Book, Circulating 12% Laptop Powercord 1% Popular Movies 1% Equipment 1% 14 Academic Technology 15 The majority of final exams at the Law School use ExamSoft testing software. For each exam, members of the Academic Technology department are on hand to provide support and instruction to ensure that every student feels comfortable using the software. In addition, Academic Technology sends out emails throughout the semester informing students of updates to the software and any technical issues they may need to consider in preparing for their exams. GREGORY ROBERTS BEIXIN NI DANIEL T. DEAN Director of Academic Technology Academic Technology and Multimedia Supervisor Unit Manager: Academic Technology Asset Management TIMOTHY RAY HONEYCUTT Academic Technology Multimedia Coordinator PAUL AGUILAR Systems Administrator 1600 Academic Technology Work Orders Recieved, by Month Work Orders Recieved, by Type of Patron Aug '13 1400 Jul '13 1200 Jun '13 1000 May '13 800 Apr '13 Mar '13 600 Feb '13 400 Jan '13 200 Dec '12 0 Nov '12 Oct '12 Sep '12 0 Professor Jorge A. Ramírez Associate Dean for International Programs “The technology services and support provided by the library staff has grown exponentially in the thirteen years that I have been teaching at the law school. When I first arrived in 2000, technology meant rolling a cathode ray television tube into the classroom on a library cart with a videotape player attached. Now, I regularly take advantage of our capability to teleconference guests into the classroom from anywhere around the world. It has helped to expand our reach and our reputation.” 100 200 300 400 500 600 700 800 Work Orders Recieved, by Type of Service 3000 2500 2000 1500 1000 500 0 Server Hardware Web Software Audio Visual Help Desk 16 Academic Technology 17 RANDY NORWOOD RAY ESPINOZA BIKASH ADHIKARI WILLIAM CLARK App Development and System Administration Team Leader Programmer/Analyst II Academic Technology Support Academic Technology Support Seminar rooms in the Lanier Center received a classroom technology upgrade, including lecture capture and videoconferencing capability, Panopto software computer access, and Lync and Skype compatibility. The new multi-view camera in Room 155 automatically switches video to the talking person, and the five camera views can be combined into a single panoramic view of attendees. The practice courtroom now contains multiple wired and wireless microphones, and touch panels have been standardized throughout both Law School buildings. 90% have a smartphone, compared to 85% last year. 49% have a tablet, compared to 24% last year. 80% of the smartphones are iPhones. Academic Technology Fall 2013 1L Technology 89% of Windows computers are running Windows 7 or 8. 51% use an Apple computer. 49% use Windows. 51% of Apple computers are running Mountain Lion. 18 At-a-Glance School of Law Website Activity, 2012-2013 Pageviews Unique Pageviews Avg Time on Page Bounce Rate % Exit Law School Home Page 179,084 142,957 00:03:43 63.07 % 59.76 % Admissions 112,375 85,272 00:00:58 52.82 % 30.16 % Meet the Faculty 89,116 66,431 00:00:36 76.04 % 26.16 % Academics, Centers, Programs, and Clinical Programs 85,486 65,982 00:01:00 59.49 % 27.72 % Accepted Students 29,212 24,309 00:03:00 80.87 % 67.89 % Career Services 17,800 14,522 00:00:56 53.44 % 36.88 % Library & Technology 13,888 10,115 00:01:25 58.03 % 39.14 % About Texas Tech Law 11,831 9,643 00:00:58 72.11 % 30.92 % Student Life 11,653 8,965 00:01:07 66.60 % 31.73 % Contact Texas Tech Law 10,751 9,261 00:02:45 74.02 % 61.13 % Total 571,227 445,578 00:01:35 64.18 % 41.66 % Law Library Website Activity, 2012-2013 19 Pageviews Unique Pageviews Avg Time on Page Bounce Rate % Exit Law Library Home Page 7,140 4,989 00:01:28 51.97 % 38.01 % Research & Reference, Services, and About the Library 5,509 4,109 00:01:25 63.78 % 38.37 % Information Technology 711 627 00:01:10 77.71 % 45.99 % OASIS Home Page Search 468 331 00:01:06 53.90 % 49.57 % National Library Week 44 44 00:01:54 97.30 % 88.64 % Other 16 15 00:02:02 31.50 % 36.29 % Total 13,888 10,115 00:01:25 58.03 % 39.14 % At-a-Glance In 2013, two Law Library employees received advanced degrees. David Staggers (Library Operations) graduated from the University of North Texas with a Master of Science in Library Science. Jessica Haseltine (Reference & Instruction) graduated from Texas Tech with a Juris Doctorate. Congratulations! 20 At-a-Glance Texas Law School Library Personnel Comparison, 2011-2012 Baylor University FTE Librarians ABA Rank FTE Librarians / 10 FT Faculty ABA Rank ABA Rank FTE Library Staff / 10 FT Faculty ABA Rank 3 197 1.20 198 6 199 2.4 201 South Texas College of Law 9.5 63 7.98 129 21 44 4.3 92 Southern Methodist University 5.4 166 1.29 196 15.4 114 3.6 151 St. Mary's University 2 202 0.71 203 10 178 3.5 161 Texas A&M at Texas Wesleyan 6.3 146 2.10 110 11.3 160 3.7 139 Texas Southern University 8 92 2.42 75 14 128 4.2 101 Texas Tech University 7 120 2.06 117 17 88 5 58 University of Houston 12 26 2.35 80 19 67 3.7 144 University of Texas 17 9 2.07 115 32.5 9 3.9 128 DID YOU KNOW? 21 FTE Library Staff The American Bar Association has been the primary legal education accreditation board since 1923. Several accreditation standards relate to the library, including requirements that a library exist, have sufficient resources to support the school, and keep abreast of new technologies. These requirements can be found in Chapter 6 of the ABA Standards and Rules of Procedure for Approval of Law Schools. Student Reflections on the Law Library Michael Economidis Class of 2015 Ashirvad Parikh Class of 2013 At-a-Glance “I have appreciated the Tech Law Library staff's approachability and thoroughness. There have been times when I have requested books through ILL, not realizing that the Library already held them. Taylor [Johnston] pulled the book for me and had it ready for me. Also, Jessica [Haseltine] spent more than half an hour helping me to research a topic for my journal comment. There have been several other instances, but those are on the top of my list. The Library has been very helpful to me.” “My interest in the [ELR] program stems from my passion for writing and because good legal writing requires good research skills. Participating in the [ELR] program seemed like a great opportunity. Ultimately, the program strengthened my research skills and provided me with the tools necessary to succeed as an attorney.” 2013-2014 Public Relations and Publications Committee (left to right) Taylor Johnston Salvador Becerra William Clark Elizabeth Caulfield Jessica Haseltine Gretchen Dubec, Chair The committee would like to thank Natalie Tarenko for her assistance in preparing the Annual Report. 22 The Texas Tech University Law Library Annual Report is published by: Texas Tech University Law Library 1802 Hartford Avenue Lubbock, TX 79409-0004 ©2014 Texas Tech University School of Law Library. All rights reserved. www.ttu.edu/lawlibrary