UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS
Cambridge International Diploma Foundation Level
This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the details of the discussions that took place at an Examiners’ meeting before marking began.
All Examiners are instructed that alternative correct answers and unexpected approaches in candidates’ scripts must be given marks that fairly reflect the relevant knowledge and skills demonstrated.
Mark schemes must be read in conjunction with the question papers and the report on the examination.
• CIE will not enter into discussions or correspondence in connection with these mark schemes.
CIE is publishing the mark schemes for the October/November 2008 question papers for most IGCSE,
GCE Advanced Level and Advanced Subsidiary Level syllabuses and some Ordinary Level syllabuses.

Page 2 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
Section A
TASK NO NUMBER OF WORDS
2 94
3 165
4 128
5 55
TOTAL 442
FOR A DISTINCTION – NO MORE THAN 5 FAULTS
FOR A PASS – NO MORE THAN 9 FAULTS
© UCLES 2008

Page 3 Mark Scheme Syllabus
FROM
Cambridge International Diploma – October 2008
Niko Mindakis
TO Akii
5221
REF
DATE
NM/JT
Day Month Year
We have received a letter from Mrs Nana Georgiou. She is interested in the new post of receptionist.
I have asked her to come for an informal visit and I would like you to show her around.
I think it is possible that Mrs Georgiou may raise the subject of job sharing. I am quite happy to consider this. Job sharing is not something you and I have discussed before. I think it would be useful to do so before her visit.
© UCLES 2008

Page 4 Mark Scheme
Cambridge International Diploma – October 2008
PLEASE READ CAREFULLY AND RETAIN FOR REFERENCE
GENERAL INFORMATION
In Case of Fire
Syllabus
5221
Before starting your course please ensure you have read the instructions on the front of your course folder.
You must sign in and out at Reception. This is very important, as it is our record of who is in the building in case there is an emergency.
Refreshments
We hope you will appreciate that there can be no food or drink allowed in the study areas. There is a small rest room that has a vending machine.
Equipment
We hope to be able to place you at the same workstation each time you attend. All equipment should be ready for you. Please inform us immediately of any faults, however small.
Please make sure you always bring your course folder with you.
Study Times
If you wish to change the times of your study, please ask at Reception or telephone us. We need to ensure we can accommodate you at the time required.
© UCLES 2008

Page 5 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
Our ref NM/JT
Day Month Year
Mrs Nana Georgiou
PO Box 286
2148 Paphos
Cyprus
Dear Mrs Georgiou
Thank you for your letter regarding joining our staff.
There has been a huge increase in demand for the training we offer. As a result it is necessary for us to recruit another receptionist. We run a very flexible system which enables trainees to work at their own pace and to attend when it suits them.
I enclose some information about the work that our receptionists do. Hours of work are flexible but you would be expected to work one evening a week.
Please telephone to arrange an informal visit. If you then decide to proceed with your application, a formal interview can be arranged.
Yours sincerely
Niko Mindakis
Director
Enc
© UCLES 2008

Page 6 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
If you attend our basic and intermediate computing courses, you will cover these topics.
Courses on manual accounts and basic book-keeping can also be arranged.
All sessions are held at OAKWOOD HOUSE.
Free car parking available.
© UCLES 2008

Page 7 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
Section B
TASK NO NUMBER OF WORDS
2 95
3 170
4 130
5 55
TOTAL 450
FOR A DISTINCTION – NO MORE THAN 5 FAULTS
FOR A PASS – NO MORE THAN 9 FAULTS
© UCLES 2008

Page 8 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
MEMO
FROM Sandy Wilson
TO Rajinder
REF
DATE
SW/JT
Day Month Year
As you know, Sorensen & Sons is one of our largest clients. The company is expanding rapidly and will soon be requiring approximately 20 new employees. I am anxious to ensure that all job advertisements that we place on their behalf in local and national newspapers are of the highest possible standard.
Please produce some guidelines for all staff who are involved in this activity. I would like to see your first draft by the end of the week at the very latest.
© UCLES 2008

Page 9 Mark Scheme Syllabus
Cambridge International Diploma – October 2008 5221
DRAFTING JOB ADVERTISEMENTS
The choice of what to include in an advertisement is very important. The high cost of space and the need to attract attention are just two of the factors to consider. These factors should ensure that you use the smallest number of words. The brief checklist of items given below must be included.
Company Details
Some companies may wish to remain anonymous. This can cause problems. Applicants may be discouraged in case the advertisement has been placed by their current employer. However, the brief details given may tell readers exactly what the firm is and what it does.
Jobs and Duties
The applicant will want to know what the job is. The title will give some idea, but this will not be enough detail.
Key Points
If you believe that candidates who have just left college are required, then say so. This will ensure that only the people targeted will apply.
Other key points may include experience and qualifications but be sure to define these points clearly.
© UCLES 2008

Page 10 Mark Scheme
Cambridge International Diploma – October 2008
Syllabus
5221
Our ref JP/510
Day Month Year
Ms A Z Weaver
PO Box 534
Ruiri
Kenya
Dear Ms Weaver
I am pleased to inform you that you have won the first prize in our recent competition. You may remember that your prize is 7 nights in the 5 star luxury Hotel Royal. All travel expenses will be paid and you will be given $750 spending money.
The holiday must be booked during the next 3 months. It includes full board and use of all the Hotel’s facilities. I enclose a number of leaflets and brochures which describe the hotel and what it has to offer.
Please contact me within the next few days so that I can make all the arrangements for your holiday.
Yours sincerely
Juliette Preedy
Competition Co-ordinator
Encs
© UCLES 2008

Page 11 Mark Scheme
Cambridge International Diploma – October 2008
POST OF SENIOR ADMINISTRATOR
Applications are invited for the post of
Senior Administrator at Head Office .
Must be over 25 years of age and have
3 years of experience in an administrative role.
Ability to work on his or her own is vital.
Good office skills are required.
Contact the Personnel Office for full details.
Syllabus
5221
© UCLES 2008