w w ap eP m e tr .X w om .c s er CAMBRIDGE INTERNATIONAL DIPLOMA PROJECT MANAGEMENT FOR ASSESSMENT IN 2007 IMPORTANT NOTICE The Cambridge International Diploma in Project Management was formerly known as the Cambridge Career Award in Project Management. Documents available from CIE may still refer to the old title in some places. The content of the syllabus has not changed in any way. University of Cambridge International Examinations (CIE) in the UK and USA University of Cambridge International Examinations accepts entries in the UK and USA only from students registered on courses at CIE registered Centres. UK and USA private candidates are not eligible to enter CIE examinations unless they are repatriating from outside the UK/USA and are part way through a course leading to a CIE examination. In that case a letter of support from the Principal of the school which they had attended is required. Other UK and USA private candidates should not embark on courses leading to a CIE examination. This regulation applies only to entry by private candidates in the UK and USA. Entry by private candidates through Centres in other countries is not affected. Further details are available from Customer Services at University of Cambridge International Examinations. You can find syllabuses and information about CIE teacher training events on the CIE Website (www.cie.org.uk). Cambridge International Diploma in Project Management 2007 CONTENTS PAGE Section 1: Project Management General Information ....................................................................................... 1 Section 2: Project Management Assessment ................................................................................................... 3 Section 3: Syllabus Structure ............................................................................................................................ 6 Section 4: Syllabus Content Unit One Synopsis ............................................................................................................................. 10 Project Identification and Analysis ...................................................................................... 11 Student Assessment Record .............................................................................................. 13 Unit Two Synopsis ............................................................................................................................. 14 Project Appraisal and Assessment ..................................................................................... 15 Student Assessment Record .............................................................................................. 16 Assignment 1................................................................................................................................................ 17 Unit Three Synopsis ............................................................................................................................. 20 Project Definition and Planning........................................................................................... 21 Student Assessment Record .............................................................................................. 27 Unit Four Synopsis ............................................................................................................................. 30 Financial Management and Approval ................................................................................. 31 Student Assessment Record .............................................................................................. 33 Assignment 2................................................................................................................................................ 34 Unit Five Synopsis ............................................................................................................................. 38 Project Management and Implementation .......................................................................... 39 Student Assessment Record .............................................................................................. 44 Unit Six Synopsis ............................................................................................................................. 46 Project Closure and Hand Over .......................................................................................... 47 Student Assessment Record .............................................................................................. 48 Assignment 3................................................................................................................................................ 49 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 SECTION 1: PROJECT MANAGEMENT GENERAL INFORMATION 1.0 Introduction The ability to manage and direct projects of varying sizes and complexities is an increasingly vital skill for managers at all levels. The Cambridge International Diploma in Project Management at Professional Level provides a framework for developing these skills in a variety of ways and has been developed specifically for the international market. It recognises the growing importance of project managers and their role within business, along with the increasingly wide range of roles in which such individuals are operating. Project Management brings together and optimises the resources necessary to complete a project successfully. This qualification will allow candidates to demonstrate competence in managing the talents and co-operative efforts of a team of people, facilities, tools and equipment, information systems and finance. The scheme is assessed through completion of a file of evidence and three assignments. The qualification and assignments have been designed to follow the naturally occurring phases of a project’s life-cycle as follows: Unit 1 Project identification and analysis Unit 2 Project appraisal and assessment Assignment 1 completed Unit 3 Project definition and planning Unit 4 Financial management and approval Assignment 2 completed Unit 5 Project management and implementation Unit 6 Project closure and hand over Assignment 3 completed There are no formal candidate entry requirements for the Cambridge International Diploma in Project Management but consideration should be given to the intended target market (see section 1.3). 1.1 The International Dimension The standards embodied in the Cambridge International Diploma in Project Management are valued in countries around the world. The scheme and assignments are designed so that they can be used in different places, systems and cultures. The assignments do not directly assess English language skills but give candidates the opportunity to prepare evidence which illustrates that they understand, and can apply, the principles and theory taught in the scheme. The assignment will be judged on the candidate’s ability to convey and demonstrate their project management skills, so that the Assessor and Examiner can effectively establish that all the criteria have been met. 1.2 Aims The aim of this Diploma is to assess a candidate’s ability to demonstrate their competence in a wide range of management skills, directly related to managing a specific project. These skills include: • selecting and organising viable projects • project leadership • management of change • the ability to solve problems • conflict resolution. It is vital that candidates are able to demonstrate not only competence in their technical ability but also excellent interpersonal management skills. The candidate will also be required to use a range of appropriate project management software. 1 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 1.3 Target Market The Diploma in Project Management is aimed primarily at management staff who currently undertake projects within their normal role and project managers who have responsibility for a particular project, both of whom will produce naturally occurring evidence. The Examiners recommend that candidates are working on live projects, as simulated evidence is not usually sufficient to meet the requirements of the assessment. 1.4 Length of Study The scheme is designed to take approximately 250 learning hours, including the development and implementation of the work-related project. In addition time should be allowed for the creation and maintenance of the project file. 1.5 Distance Learning Candidates A CD-ROM is available for this Diploma which provides candidates with materials to support their learning. This CD-ROM is only available for purchase through Centres approved to run the Cambridge International Diploma in Project Management. The CD-ROM is intended for support material to supplement the teaching of a Project Management course and is not part of the assessment. Centres should note that provision should be made to support candidates learning at a distance. This will involve: • providing registration and advice services • distributing learning materials • providing on-going tutor contact: through telephone, e-mail or face-to-face meetings • monitoring candidates’ progress • arranging final assessment • distributing candidate results and certificates. 1.6 Fees For the latest information on fees for this qualification, contact CIE Customer Services. 2 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 SECTION 2: PROJECT MANAGEMENT ASSESSMENT 2.0 Methods of Assessment When the candidate reaches the stage of being able to complete or perform a particular section of the diploma standards, without help, the tutor initials the Student Assessment Record (SAR). The SAR can be found after each unit in the syllabus and should be photocopied for each candidate to act as a record of ongoing achievement. In signing off a section of the SAR, the tutor must record the date when the candidate was deemed competent and his/her project file contained the appropriate evidence, e.g.: 1.1 Identify differences between projects and day to day management 15/11/05 / SW 2.1 Produce clear, specific and unambiguous statements which describe tasks 20/11/05 / SW Candidates build the performance of their skills and competencies, progressing at their own pace. The SAR helps the tutor and candidate keep track of individual progress. The nature of the progression of learning will mean that signing off all sections of the SAR under one date is not recommended as it does not demonstrate to the Examiner the process of ongoing learning and progression. Each section of the SAR must be signed and dated. Use of brackets and dittos to sign off sections is not permitted. All candidates, regardless of their prior experience, must complete three assignments. When candidates have mastered the relevant skills, they then put them to constructive use by completing the individual assignment - an extended piece of work which brings together the various skills involved. The Diploma standards outline the requirements for each assignment. The Project Management Diploma combines the assessment of both practical ability and theoretical knowledge and understanding, and therefore requires the involvement of Centre tutors in the assessment process. Assignments can be submitted to CIE according to the Administrative Guide issued to Centres by CIE. Centres should ensure that each assignment is clearly labelled with the candidate name, Centre number, date and the assignment being submitted. The Diploma assesses not only final competence but an ongoing learning process which follows the project life-cycle. It is therefore expected that assignments are submitted in phases, linked to the study of the course. 2.1 Accreditation of Prior Learning Accreditation of Prior Learning (APL), or Accreditation of Prior Achievement (APA), is the process of identifying, assessing and accrediting competencies which a candidate already possesses. CIE recognises this process and will allow candidates to be accredited by APL for Project Management criteria. Please note that any Centre can use APL for signing off a candidate's SAR. However, candidates who are deemed competent in the unit criteria through APL are still required to submit the specified evidence for a certificate to be awarded. Any Centre approved to deliver Project Management can use APL but the Centre is expected to have: • at least one person nominated as an APL advisor • implemented a specific policy and system for APL • implemented a thorough initial assessment process for candidates • provided resources and systems for guiding and supporting candidates seeking APL 3 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 The tutor within a Centre is responsible for ensuring that a candidate's APL evidence is: • appropriate to a particular requirement • relates to actual performance and real observed outcomes • is authentic (the result of the candidate’s own performance) • is current (the candidate is still able to demonstrate the skill at the point at which APL is awarded) Candidates using APL must ensure that work is verified and signed by a tutor senior to them in the organisation. Failure to do so may result in a refusal by CIE to accept the validity of the APL claimed. If the Examiner is in any doubt about the tutor’s decision to award criteria to a candidate on the basis of APL, CIE reserves the right to request details of the Centre’s APL policy and relevant policy documentation before awarding certification. 2.2 Submission of Candidates’ Work Centres must ensure that candidates’ work is submitted in its original form. Completed SARs for the two units preceding the assignment should accompany each assignment. • Assignment 1 will be submitted with complete SARs for units 1 and 2 • Assignment 2 will be submitted with complete SARs for units 3 and 4 • Assignment 3 will be submitted with complete SARs for units 5 and 6. Examined assignments are not returned to the Centre and Centres are advised to keep a copy of each candidate’s work. Where Centres have issued a task sheet to candidates for guidance on the assignment this should be submitted to CIE along with each candidate’s assignment. 2.3 Grading Criteria for Assignments All assignments which make up the Diploma in Project Management will be graded at Distinction, Merit, Pass or Fail. Candidates may resubmit assignments that have failed. For details of the marking scheme and specimen assignments that have been judged by the Examiners to be of an excellent standard, please refer to the Project Management syllabus support CD published by CIE. Assessment Criteria The awarding of the Diploma in Project Management at Distinction level will indicate evidence in the assignments of advanced skills, accountability and underpinning knowledge linked to a real project delivery experience. An award at Distinction Level will reflect the fact that the candidate has taken an executive role within the project for the major duration of the project life cycle, and indicate evidence of executive responsibility within the project context. An overall Pass grade will be awarded for the Diploma where candidates achieve: • three assignments at Pass level or • two assignments at Pass level and one assignment at Distinction level or Merit level An overall Merit grade will be awarded for the Diploma where candidates achieve: • three assignments at Merit level or • two assignments at Merit level and one assignment at Distinction level or Pass level An overall Distinction grade will be awarded for the Diploma where candidates achieve: • three assignments at Distinction level or • two assignments at Distinction level and one assignment at Merit level 4 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 2.4 Certification Candidates will receive the Cambridge International Diploma in Project Management on successful completion of all three assignments. All certificates will be issued automatically to students by CIE. There is no separate fee for the issue of the final certification for the Project Management International Diploma. 5 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 SECTION 3: SYLLABUS STRUCTURE 3.0 Unit Structure This syllabus includes all the units and assignments needed to complete this qualification. Each unit is laid out under the following headings: • Area of Competence defines the competence by title within the general context of the unit title above • Knowledge and Understanding defines the activities and underpinning knowledge requirements specific to each area of competence • Computer Application defines the related computer (information technology) competence required within each area of competence • Evidence of Competence 3.1 Assignments and Assessment In order to provide appropriate and proper evidence of competence, three assignments must be completed in a time scale agreed with the course leader. Each assignment is made up of several parts and covers part of the project life-cycle. • Assignment 1 covers project initiation through the process to financial approval • Assignment 2 covers implementation • Assignment 3 covers monitoring, tracking through the process to project closure, or hand over. In addition to the three assignments, a Project File must be maintained from the outset of the course. The Project File will collect and duplicate data from the 3 assignments and is a live project management tool, whereas the assignments are specific requirements for project management information which will enable and standardise the assessment process. The Project File will be subject to ongoing informal assessment by the course tutor throughout the duration of the project’s life-cycle. The tutor will be required to sign a student assessment record (SAR) confirming completion of the Project File. Cambridge International Examinations (CIE) reserves the right to request submission of Project Files at any time, in cases where there is doubt or concern as to the authenticity or quality of the submitted work. At the end of the course there will be three assessed pieces of work and a completed Project File. 3.1.1 Course Assignments and their Relationship to the Project File The first action in the Course Programme is to set up a Project File in which to archive live project data. The Project File will be subject to ongoing internal assessment by the course tutor and must be available throughout the whole project life-cycle and the Project Management course. It is expected that documents from the Project File will be used in the assignments. All of the assignment content will have duplicate copies contained in the relevant section of the Project File. Candidates who have difficulties working with a real project will negotiate with the course tutor simulated evidence for assessment and moderation during the early stages of the course. 6 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 3.2 Project File: Guidance Notes The Project File is the main control system operated by the project manager. This working file will contain the day to day information from start to finish of the project. In most cases, unless otherwise agreed with the course tutor, the Project File will contain naturally occurring evidence. It is vital that the project manager keeps this file up to date and available for inspection at any point for the duration of the project, as, in reality, the future of the project could be at risk if anything goes wrong and proper management records have not been maintained. The Project File usually takes the form of a lever arch file. The information should be inserted in reverse order with the newest information at the top, or front, of each section. On large projects there may be a series of numbered files. It is the project manager’s responsibility to ensure that the Project File is accurately maintained and up to date. Maintenance and completion of the Project File will inevitably duplicate some work produced in the assignments. This will aid and facilitate the process of internal and external assessment. The Project File is central to the achievement of the Diploma and should be maintained as a priority action. The Project File will be subject to ongoing informal assessment by the Course Tutor. The progress of the Project File should be discussed with the candidate on completion and submission of each assignment. The following information is a guide to the naturally occurring evidence which could be found in the candidate’s project file. The evidence can be arranged in the Project File according to relevant company procedures. 3.2.1 Project Initiation Information This information may include any documents relating to the project initiation process, enquiry information, expressions of interest and any letters or documents leading to outline discussions with the client or beneficiary. Data relating to pre-qualification or pre-conditions will also be filed here. 3.2.2 Project Plans This will include all Schedule Plans and/or Baseline Plans, i.e. completed Gantt chart, PERT Chart and the projects Work Break Down (WBS) structures. All records should be kept up to date and any changes recorded through the life-cycle to completion of the project. 3.2.3 Terms of Reference (ToRs) This will include the ToRs for the project manager and all staff employed within the project. This will identify who is responsible for what in the project. Information relating to assumptions or external factors affecting the project in some way will be filed here. Assumptions and external factors may be outside the scope of the project but may have an effect on achieving the project deliverables. Detailed evaluation on assumptions will be contained in the Project Risk Plan. 3.2.4 Progress Reports Weekly, monthly and quarterly reports for both the project team and customers will show all the issues that were dealt with and the outcomes of any decisions made. They will be useful for auditing purposes. This section may also include the following: • Revised Gantt Charts • Resource Sheets • Staffing Reports • ‘What if’ projections • Fallback Plan implementation • Use of Contingency expenditure. 7 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 3.2.5 Project Timetables These will be the timetables of all those employed in the project, including full and part time employees. It will also include timetables for delivery of equipment and materials. 3.2.6 Forecasts/Projections These will be the progress reports and any estimated completion dates for tasks, against the set budget. Included here will be estimates and/or financial data from other stakeholders or subcontractors. 3.2.7 Estimates and Budget Reports The project file should contain all the original spreadsheet estimates and how these estimates were arrived at for resources materials, plant etc. These calculations may be necessary to resolve any problems during the project. Copies of budget and revised budget reports should be provided in date order as the project progresses. 3.2.8 Minutes of Meetings Team meetings need to be formally minuted. This will include internal (project team) and external meetings (other stakeholders). These will be kept in the project file with all actions minuted with named/owned actions for future reference. 3.2.9 Amendment or Variation Requests All amendments that are formally requested during the project must be recorded for future reference to facilitate the auditing process, i.e. any variation to time, cost and quality. This will affect the project budget. 3.2.10 Risk Assessment and Plan This is a record of the risks identified in the approval stages. You should also track the original identified risks and update these within the project. Detailed here will be an evaluation of external factors and assumptions which may be outside the scope of the project, but which may have an effect on achieving the deliverables. 3.2.11 Contracts All the contracts (both original and any additional as the project progresses) relating to customers, suppliers, sub contractors etc, as well as letters relating to each party are included here. These may be needed if any disagreements arise during the project and for evaluation at the end of the project to ensure the original contract has been fulfilled. 3.2.12 Organisation Chart This is the project team structure and identifies who reports to whom in the team (a parent organisational structure may also be shown). The external suppliers will also be identified here to determine communication links. 3.2.13 Project Specifications All the documents and specifications to be undertaken within the project should be included. Any technical specifications and further information would also be included. 3.2.14 Acceptance Documentation On large-scale projects there may be interim handovers, when clients accept certain parts of the completed project phases. This documentation must be recorded and kept in the project file. 8 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 3.2.15 Health and Safety Documentation This will include the signed Health and Safety Policy Statement and designated personnel responsible for its implementation. • a copy of the actual Health and Safety Project Statement • a devised Project Health and Safety Policy Statement • Health and Safety Line Management Diagram (supplementary data added to 2.1.2 and 2.1.3 above) Add Health and Safety roles and responsibilities to project management structure diagram. Other relevant documents may be included, upon agreement with the course tutor. 9 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 SECTION 4: SYLLABUS CONTENT UNIT ONE: SYNOPSIS By the end of unit one the candidate will be able to: 1. 2. Use a project approach to • understand and apply the six stage project life-cycle matrix • identify and list the products, services and outputs which must be achieved at each of the six stages • identify and apply outline planning tools and techniques in the preparation of a project plan. Ensure corporateness within projects • 3. identify and state aims, objectives and outcomes, Terms of Reference (ToR’s) and their relationship to strategic plans. Produce accurate business outcomes • write project outcome statements • complete a functional analysis to three levels • introduce and overview logical framework planning in project cycle management. 10 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 1: Project Identification and Analysis Area of Competence Knowledge and Understanding 1. Organisation’s or department’s overall purpose, mission and main operational objectives Defining and characterising projects 1.1 Identify differences between projects and day to day management 2. Producing outcome statements 2.1 Produce clear, specific and unambiguous statements which describe tasks 3. Computer Application Two specific projects are identified from candidate’s personal experience A checklist to identify projects from day-to-day management Organisation’s or department’s activities, products and/or services How to produce task outcome statements which: • are in past tense • contain an action • contain a subject • describe conditions within which actions take place Evidence of Competence Organisational chart indicating management structure, including projects, also indicating links with partners and/or clients Basic word processing and use of a spreadsheet Clear unambiguous project definition and purpose statements An explanation of how they link to overall organisation strategy Defining project goals 3.1 Identify the life-cycle of a project and what should be achieved at each stage Functional analysis and Work Breakdown Structures (WBS) 3.2 Discuss the implications of achieving the critical dimensions of time, quality and cost Basic Information Technology Procedures Use of an integrated software package, which includes word processing, drawing and spreadsheets A project matrix is produced for an example project which indicates specific actions and outcomes at the following stages: • • • • • • 11 © University of Cambridge International Examinations 2006 identification appraisal definition financial approval implementation operation by user Cambridge International Diploma in Project Management 2007 Area of Competence 4. Knowledge and Understanding Computer Application Identifying the qualities of a Project Manager 4.1 Understand and apply the role and responsibilities of the Project Manager 4.2 Identify essential skills and abilities of the Project Manager 4.3 Ensuring availability and forming the project team • • • • • communication skills motivation skills organising skills leadership skills decision-making skills Basic word processing, production of flow charts and checklists using software Types of appointment and personal contracts: fulltime, part-time, fractional, package deals Evidence of Competence Checklists are produced which evaluate project management skills and abilities, and include: • lead a project team • communicate information • organise a project • motivate staff • make decisions • synthesise: − the client need − the project need − the team needs Production of team design charts Examples of selection criteria questions for interviewing project staff Produce two or more outline job specifications and examples of staff contracts Produce two job descriptions for team members 12 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 1. PROJECT IDENTIFICATION AND ANALYSIS Student Assessment Record (SAR) (Page 1 of 1) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 1.0 Defining and characterising projects 1.1 2.0 4.0 Identify differences between projects and day to day management Producing outcome statements 2.1 3.0 Please tick when competence criteria have been met Produce clear, specific and unambiguous statements which describe tasks Defining project goals 3.1 Identify the life-cycle of a project and what should be achieved at each stage 3.2 Discuss the implications of achieving the critical dimensions of time, quality and cost Identifying the qualities of a Project Manager 4.1 Understand and apply the role and responsibilities of the Project Manager 4.2 Identify essential skills and abilities of the Project Manager 4.3 Ensuring availability and forming the project team I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Candidate number Tutor Name Centre Name Centre Number Date Date 13 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT TWO: SYNOPSIS By the end of unit two the candidate will be able to: 1. 2. Manage project risk • define project risk • understand project risk modelling and apply risk management, risk containment and reduction techniques. Manage project health and safety • define, access and select appropriate project health and safety legislation • recognise project hazards and work out strategies to reduce project risk • develop and apply a project specific health and safety document. 14 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 2: Project Appraisal and Assessment Area of Competence Knowledge and Understanding Computer Application Evidence of Competence 5. Functional analysis Explain the application of criterion-referenced risk assessment by running computer generated ‘what if’ projections A risk matrix is produced for a specific project Selecting a viable project 5.1 Define risk as a lack of information about the duration, occurrence or value of future events Work Breakdown Structures 5.2 Explore risk management techniques Information Technology spreadsheets Basic contract schedules A risk checklist/evaluation is produced completed for a specific project An example project is identified by its relationship to specific organisational objectives Basic risk models 5.3 Align projects to principal aims, objectives and goals of the organisation Financial risk and ranking techniques 5.4 Select a viable project using ranking techniques Health and Safety policy and procedures 5.5 Select a viable project using financial projections Legal framework of Health and Safety An example project chosen from three listed alternatives by using a ranking checklist Project capital outlay payback period is calculated Project Health and Safety organisation diagram and hazard checklist are produced 5.6 Take actions to eliminate/reduce Health and Safety hazards 15 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 2. PROJECT APPRAISAL AND ASSESSMENT Student Assessment Record (SAR) (Page 1 of 1) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 5.0 Please tick when competence criteria have been met Selecting a viable project 5.1 Define risk as a lack of information about the duration, occurrence or value of future events 5.2 Explore risk management techniques 5.3 Align projects to principal aims, objectives and goals of the organisation 5.4 Select a viable project using ranking techniques 5.5 Select a viable project using financial projections 5.6 Take actions to eliminate/reduce Health and Safety Hazards I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Candidate number Tutor Name Centre Name Centre Number Date Date 16 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 ASSIGNMENT 1: PROJECT IDENTIFICATION AND APPRAISAL Part 1 of Assignment 1 examines the nature and characteristics of the project, defines the true purpose and clarifies the project boundaries or terms of reference. The operational objectives of the project provide the base for functional analysis and the writing of clear and concise project outcomes, outputs and/or deliverables. Project objectives, written as outcome statements, help to define the project success criteria as early as possible in the project life-cycle. Part 1: Specific Outcomes & Project Identification Candidates must: • produce a clear and concise project mission outcome statement which specifies the true project purpose • ensure the project clearly demonstrates its contribution to the survival and success of its parent organisation • ensure that the project’s success criteria, performance targets and deliverables are specified in terms acceptable to the beneficiary. This part has 4 components: • Project Statement • Operational Objectives/Outcomes of the Project • Project Deliverables • Specific Project Management Information. 1.1.1 A Project Statement: Guidance Notes • Produce a Project Statement Using approximately 200 words of text, candidates must produce a Project Statement. This statement, or Terms of Reference (ToRs), will be the starting point of any project and must contain clear unambiguous responses to these questions: • Who is the project being developed for? • What is the project purpose? • What change will the project achieve? • What are the overall time scales? • What are project phase time scales? • Who will benefit from the project being achieved? • Who is the funding provider and what is the cost estimate of the project? • How does the project link to the delivery of the organisation’s mission and strategy? (A diagram may be used to illustrate this.) 1.1.2 Operational Objectives of the Project: Guidance Notes Produce a list of Project Outcome Statements leading down from the Project Statement above. Maximum 400 words of text. 17 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 Candidates should ensure that the outcome statement is in clear unambiguous language and contains 3 components, expressed in the past tense: • a subject • an action • a set of conditions. The outcome statements must state clearly what will have been achieved, stated as a result. The stated objectives must be capable of being communicated to all stakeholders in the project, e.g. client, team members, suppliers and contractors. 1.1.3 Project Deliverables: Guidance Notes • Define and List the Project Deliverables or Outputs: The project deliverables will be the list of project results, or products, from each of the operational objective Outcome Statements above, with the Acceptance, or Success Criteria clearly identified. This will facilitate the Project Hand Over, achieved at the end of the project. Deliverables assume 100% success from the project The deliverables will meet all the project objectives stated above in 1.1.2. 1.1.4 Specific Project Management Information: Guidance Notes Provide clear, brief details against the following example headings: • client contact details • sub-contractor’s and/or other stakeholders’ contact details • location(s) of project. Part 2: Project Risk and Budgets Part 2 of Assignment 1 requires the project manager to predict and control the inherent risks of not achieving the specific outcomes, purpose and deliverables of the project. This includes management of the project budget throughout the project life-cycle and the fallback position, or contingency plan to be utilised if tasks slip against the achievement criteria. Specific Outcomes Candidates must: • produce a project risk analysis. estimated risk plan This should then be converted into a timed, dated and cost • complete a contingency or fall back plan, cost estimated and subsumed into the project budget. This part has 3 components: • Project Risk Analysis and Plan (refer back to main Project Outcome Statement & Operational Objectives) • Project Budget Estimate • Project Contingency Plan. 18 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 1.2.1 Project Risk: Guidance Notes Risk Definition: The estimated degree of achievement uncertainty relating to specific objective tasks and task outputs. During the project appraisal stage candidates must undertake a risk assessment. This will identify all the associated risks within the project objectives. Working down from specific operational objectives in Part 1 (1.1.2) above: (a) For each identified risk it should be stated whether there is a high, medium or low probability of occurrence. List and classify all risks against achieving each objective as either high, medium or low risk. (b) Risks with high probability of occurrence and/or a high impact should have a fall-back plan and a contingency allowance in terms of a budget, time scale or a quality margin. A brief statement is required in each high-risk case. This will contribute to the Contingency Plan in 1.2.3 following below. (c) Risks with a medium probability of occurrence and/or a medium impact should have a brief statement indicating fall-back plan actions. (d) Alternatively, the usual procedures in a candidate’s company can be applied and explained. 1.2.2 Project Budget Estimate • Produce a Project Budget Balance Sheet using a spreadsheet. This should be a maximum of 2 sides of text. • Indicate all the expenditure estimates and sources of income/funding/financial framework. Note: The spreadsheet should show all expected project income, expenditure and balance, and should be revised following the Contingency Planning process in 1.2.3 below. 1.2.3 Project Contingency Planning: Guidance Notes • Working down from the Risk Analysis in 1.2.1 above, list the fall-back actions against each of the high, medium and low risks. Contingency definition: Contingency is the amount of money or time/quality margin within the project budget, to take account of any unplanned activity which may require additional work or incur additional costs. • Some work towards this will have been completed in 1.2.1 above. The Contingency Plan cost estimate will be added to the total Project Budget Balance Sheet as a single line in the expenditure section and will revise the Project Balance Sheet Budget at 1.2.2 above. 19 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT THREE: SYNOPSIS By the end of unit three the candidate will be able to: 1. 2. 3. 4. 5. Organise projects • evaluate three organisational models • identify factors which influence projects towards success or failure • determine project specifications, standards and appropriate performance targets • produce and apply, using functional analysis, a project management structure with role definitions and specifications. Plan effectively • understand and apply planning tools and techniques • undertake paper-based project planning exercises • produce and apply computer project planning tools and processes. Apply project contractual arrangements • identify specific legislation governing projects • describe project contract arrangements. Select project teams • determine the skills required for a project manager • select and form a project team. Work with computer generated (Information Technology) project management applications • use Information Technology applications for project planning • understand and evaluate specific Information Technology tools and techniques • identify and define a task precedence network and timeline which will facilitate the following processes - activity earliest start - critical activities with ‘float’ and ‘lag’ time - budget and cost analysis - resource allocations breakdown - ‘crashing’ the project - producing work breakdown structures (WBS) - selecting, structuring and producing accurate reports to deadlines - other. 20 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 3: Project Definition and Planning Area of Competence 6. Knowledge and Understanding Computer Application Evidence of Competence Organisation and project models, diagrams and charts Use a word processor or integrated package Project organisational models are produced: Line and functional relationships Use a spreadsheet programme to produce models Organising projects 6.1 Understanding conflicts between the needs of the client, the needs of the project and the needs of the project team 6.2 Synthesise projects to the organisation’s mission Contract schedules, processes and variations Conflict models 6.3 Use alternative ways of organising projects Produce flow and organisational charts using an Information Technology package 6.4 Identify the influence of such factors as: • the client organisation • project duration • project outcomes 6.5 Identify the need for project specification, role and responsibility definition, budget and accounts, and change control procedures 7. • client-focused or • matrix or • project-focused A decision tree flow chart is produced which is used to evaluate an example project Example project specification is produced: • Terms of Reference • goals and objectives • success criteria • scope • organisation • roles/responsibility • budget • justification • change control forms Planning projects 7.1 Use the steps and stages of the planning process 7.2 Identify the use of computers for project planning and software Demonstrate a knowledge of, and familiarity with, different types of Project Management software Using an appropriate package, produce basic: 7.3 Use of Information Technology project planning tools and applications • Network diagrams • Task network diagrams • Work Breakdown Structures (WBS) • Gantt charts 21 © University of Cambridge International Examinations 2006 Example Information Technology based project reports are printed and dated as: • Network diagrams or task network diagrams • Gantt charts Identify three types of Project Management software and produce brief report comparing them Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application 8. Information Technology overview; familiarity with basic Information Technology functions Boot up the computer, open the desktop working environment Operating a computer, printer and relevant Project Management software Open the Project Management Software package to the start up screen Input example data and save Store example data to hard disk Store example date to floppy disk 8.1 Basic computer and printer operation is explained 8.2 Computer start-up and close-down procedures are used 8.3 Example data is saved and stored to hard disk and floppy disk Saving, storing and securing data Access example data from hard and floppy disks Retrieving data 8.4 Saved data is accessed Example documents are printed 8.5 Documents are retrieved and printed 9. Generating a basic project using a computer and relevant Project Management software 9.1 Basic project (nine main tasks) identified and broken down into phases Evidence of Competence Navigation of Project Management software and use of Help commands Input and stored data is retrieved and printed Tasks are entered to relevant screen and linked in a logical sequence Basic project containing a minimum of nine tasks is saved to disk and printed Project phasing and outlining Data is saved Precedence networking 9.2 Tasks are linked in logical sequence of operation 22 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application Evidence of Competence 10. Assigning project task relationships Use of relevant Project Management software Nine example tasks are linked using: 10.1 Four task relationships are identified and explored Task relationships: Tasks are entered and linked in a logical sequence of operation finish to start • start to finish • start to finish • finish to finish • finish to finish • start to start • start to start Task dependency relationships indicate lag and slack time Slack time 11.1 Task time durations are identified 11.2 Project ‘elapsed time’ modelling is applied 11.3 Project phase data is entered finish to start • Lag time 11. Assigning task time durations • Relevant Project Management software application Precedence linking the use of different screen modes Project phasing and outlining Linked and dated tasks are given time durations and screened in PERT and Gantt chart mode Time and dated project is saved and printed in PERT and Gantt format including relevant information on: Sub-tasks are indicated • weeks • days • hours • identified phases and/or sub-projects • sorted by date Project start time is entered Task sorting by date 12. Using Critical Path Analysis (CPA) 12.1 The critical path of a project is identified and its uses explained and applied Critical Path Analysis (CPA) and task networks Critical path is identified on PERT and Gantt charts 23 © University of Cambridge International Examinations 2006 Time and dated project is saved and printed in PERT and Gantt format indicating critical path Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application Evidence of Competence 13. Identifying milestones and summary tasks • project phase • summaries • Outlining techniques are used using Gantt screen view sub-projects and key progress Project Gantt report indicating project summaries, phases and/or sub-projects • success indicators 13.1 Tasks are grouped and milestones indicated as events marking the beginning and end of task groups 13.2 Project plan is adjusted Tasks are changed to milestones and vice versa Inserting and deleting tasks from the schedule Project baselines (introduction) Re-ordering task lists and schedules Use ‘cut and paste’ or ‘drag and drop’ applications Project is re-ordered and task positions and durations are changed New tasks are added or deleted as appropriate Use project outlining techniques Linking and displaying summary tasks Displaying alternative time scales on Gantt Charts 14. Explaining lag and slack time Critical Path Analysis (CPA) 14.1 Reasons are identified for extending and controlling the time between the end of one task and the start of the next linked task Project lag and slack time Project tracking and adjusting Deleting/increasing lag and/or slack time between linked tasks Project completion date is extended and justified with printout reports and/or Dependency links Tracking and adjusting Contract variations 14.2 Reasons for changing the final completion date of a project 24 © University of Cambridge International Examinations 2006 Project completion date is shortened and justified with printout reports Cambridge International Diploma in Project Management 2007 Area of Competence 15. Assigning resources 15.1 Resources are identified and allocated to tasks within identified parameters Knowledge and Understanding Computer Application Evidence of Competence Resource timetables and project calendars Assign and revise the resourcing of tasks using: • Gantt chart input • Network diagram input • Resource sheet input Project resource report printout Identify resources as: • people • equipment • materials • supplies • money New resources are added Resource levelling (introduction) 15.2 Understand and apply the need to use resources efficiently within project time scales and budget 15.3 Understand and apply the need to estimate accurately the cost of resourcing a project Project is resourced and revised with printout reports Timetables and calendars are assigned Project budgets and financial management Resources are removed Example project is cost estimated and printed off as a project proposal report Appropriate delivery schedules and timetables are produced Sub-contract schedules Resource sheets produced Site plans and storage/security details are produced Material specifications are listed 15.4 Plan resource procurement to synthesise with project phase developments 16. Assigning project calendars Critical Path Analysis (CPA) 16.1 Working and nonworking times are identified and revised for the whole project Project lag and slack time Project tracking and adjusting Dependency links 16.2 Working and nonworking times and resource availability is identified and revised for specific resources Contract variations and resource levelling Overall project calendars are assigned, revised and formatted Project calendar is displayed, revised and printed Specified resource calendars are assigned, revised and formatted A specific example resource usage is displayed, revised and printed indicating working timetables Resource levelling tools are used 25 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application Evidence of Competence Lag and slack time Display critical tasks in a Network diagram in a different colour PERT and Gantt charts are printed from an example project indicating critical task in a highlighted colour 17. Optimising a project plan 17.1 Identify and evaluate the critical path of a project and its role in adjusting the completion date of a project Project budgets Critical Path Analysis Isolate critical tasks from the project schedule 17.2 Identify and evaluate slack time in a project Display a detailed Gantt chart indicating free and total slack time 17.3 Identify and evaluate time constraints on specific tasks within a project schedule Critical tasks report is produced Project timescale is adjusted by changing task inputs along the critical path and printed off Using an example project free slack time is identified and printed off Using an example project, total slack time is identified and printed off 18. Creating a finish to start schedule 18.1 Identify and apply the need for a project to meet specific time deadlines Critical Path Analysis Time constraints and filters Apply a deadline completion date using specific task time constraint tools 26 © University of Cambridge International Examinations 2006 A project’s key/identified task is time constrained to a stated date and printed Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 3. PROJECT DEFINITION AND PLANNING Student Assessment Record (SAR) (Page 1 of 3) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 6.0 7.0 8.0 Please tick when competence criteria have been met Organising projects 6.1 Understanding conflicts between the needs of the client, the needs of the project and the needs of the project team 6.2 Synthesise projects to the organisation’s mission 6.3 Use alternative ways of organising projects 6.4 Identify the influence of such factors as: the client organisation, the project duration and the project outcomes 6.5 Identify the need for project specification, role and responsibility definition, budget and accounts, and change control procedures Planning projects 7.1 Use the steps and stages of the planning process 7.2 Identify the use of computers for the project planning and software 7.3 Use of Information Technology project planning tools and applications Operating a computer, printer and relevant Project Management software 8.1 An awareness of different types of Project Management Software 8.2 Competence in using the software relevant to the project on which the candidate is working. I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 27 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 3. PROJECT DEFINITION AND PLANNING Student Assessment Record (SAR) (Page 2 of 3) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 9.0 10.0 Generating a basic project using a computer and relevant Project Management software 9.1 Basic project (nine main tasks) identified and broken down into phases 9.2 Tasks are linked in logical sequence of operation 12.0 14.0 Four task relationships are identified and explored Assigning task time durations 11.1 Task time durations are identified 11.2 Project ‘elapsed time’ modelling is applied 11.3 Project phase data is entered Using Critical Path Analysis (CPA) 12.1 13.0 Assigning project task relationships 10.1 11.0 Please tick when competence criteria have been met The critical path of a project is identified and its uses explained and applied Identifying milestones and summary tasks 13.1 Tasks are grouped and milestones indicated as events marking the beginning and end of task groups 13.2 Project plan is adjusted Explaining lag and slack time 14.1 Reasons are identified for extending and controlling the time between the end of one task and the start of the next linked task 14.2 Reasons for changing the final completion date of a project I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 28 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 3. PROJECT DEFINITION AND PLANNING Student Assessment Record (SAR) (Page 3 of 3) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 15.0 Assigning resources 15.1 15.2 15.3 15.4 16.0 16.2 Working and non-working times are identified and revised for the whole project Working and non-working times and resource availability is identified and revised for specific resources Optimising a project plan 17.1 17.2 17.3 18.0 Resources are identified and allocated to tasks within identified parameters Understand and apply the need to use resources efficiently within project time scales and budget Understand and apply the need to estimate accurately the cost of resourcing a project Plan resource procurement to synthesise with project phase developments Assigning project calendars 16.1 17.0 Please tick when competence criteria have been met Identify and evaluate the critical path of a project and its role in adjusting the completion date of a project Identify and evaluate slack time in a project Identify and evaluate time constraints on specific tasks within a project schedule Creating a finish to start schedule 18.1 Identify and apply the need for a project to meet specific time deadlines I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 29 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT FOUR: SYNOPSIS By the end of unit four the candidate will be able to: 1. 2. 3. Financially manage projects • describe and apply financial models to project selection and rejection • apply project selection and ranking techniques • read and interpret financial information and reports • prepare a project budget and cross-tabulation report indicating monthly cash flow projections. Manage project budgets • identify, understand and apply budgets • estimate the cost of projects (linked to Information Technology generated reports). Gain financial approval • understand and apply project budget variations • understand and apply financial systems in projects. 30 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 4: Financial Management and Approval Area of Competence Knowledge and Understanding 19. Preparing project estimates and budgets 19.1 Understand and apply how project budgets are created and what they are used for 19.2 Understand and apply the need to estimate accurately the cost of a project 19.3 Explore and evaluate alternative methods of estimating project costs 19.4 Understand and apply how accuracy of cost estimates varies during the six stages of the project life-cycle Project budgets and financial management techniques Computer Application Evidence of Competence Use of spreadsheets and appropriate Project Management software A resourced and costed project plan, with a minimum of nine tasks and six resources, is produced and printed • • Estimates are developed: • preliminary • appraisal • proposal approved • pre-tender/postcontract • achieved cost • • • resource sheets cross-tabulation report project budget report summary report earned value report A project estimate checklist is produced, printed and applied An example completed project is estimated to the following standards: • ‘ball park’ estimate +/30% • feasibility estimate +/20% • definitive estimate +/10% 20. Converting planned/scheduled work information into a baseline plan 20.1 Redefine project mission and objectives, and restating of project outcomes 20.2 Produce a completed project proposal Mission and operational objectives Convert planned schedule information into a baseline plan Terms of Reference (ToR) Produce project report as a project proposal 31 © University of Cambridge International Examinations 2006 A fully resourced and costed example project proposal is produced Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding 21. Customising and/or isolating specific project information 21.1 Produce specific management information for: Organisation and project models, diagrams and charts Computer Application Evidence of Competence Apply information filters to isolate specific aspects of the project: Specific information from an example project is isolated and produced in report format for: • all tasks • completed tasks • slipping tasks • critical tasks • client • task managers • suppliers • • Contract schedules, processes and variations tasks within date range funding bodies • Reporting structures • milestones sub-contractors • • summary tasks other • specific manager’s tasks • incomplete tasks • in progress tasks • fixed date tasks • specific group tasks Line and functional relationships 32 © University of Cambridge International Examinations 2006 • two specific task managers • all critical tasks Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 4. FINANCIAL MANAGEMENT AND APPROVAL Student Assessment Record (SAR) (Page 1 of 1) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 19.0 20.0 Preparing project estimates and budgets 19.1 Understand and apply how project budgets are created and what they are used for 19.2 Understand and apply the need to estimate accurately the cost of a project 19.3 Explore and evaluate alternative methods of estimating project costs 19.4 Understand and apply how accuracy of cost estimates varies during the six stages of the project life-cycle Converting planned/scheduled work information into a baseline plan 20.1 20.2 21.0 Please tick when competence criteria have been met Redefine project mission and objectives, and restating of project outcomes Produce a completed project proposal Customising and/or isolating specific project information 21.1 Produce specific management information for: client, task managers, suppliers, funding bodies, sub-contractors, other I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 33 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 ASSIGNMENT 2: PROJECT DEFINITION, ORGANISATION AND FINANCIAL APPROVAL Assignment 2 focuses on the organisation and structure of the project and its parent organisation. The relationship with other stakeholders is also clarified and visualised. An effective project structure will enable the team to meet the needs of all stakeholders in the most efficient way. Organisations may be defined as ‘a systematic arrangement of parts or elements which have a defined purpose’. All organisations have leaders, structures and procedures. Project plans are presented for financial approval once all related costs are subsumed and the most effective management of time quality and cost has been worked up. This assignment takes the position that the computer and its software are tools and the results which they generate are dependent upon the skill and knowledge of the user. Computer-generated project visualisation as an aid to informed decision making and networking has become a normal part of the project manager’s toolkit. As such, the candidates should include an electronic (disk) copy of the assessment project. This will be their specific assessment project, visualised and expressed in a project management software application of their choice (e.g. Microsoft Project). The disk copy should be submitted in addition to the other requirements of the assignment. The use of project management (PM) software has led to higher quality of project planning and better project performance. The effectiveness of the computer’s contribution to planning and managing a successful project is dependent on two informed choices: • selecting appropriate information technology hardware • selecting appropriate software applications. All PM software applications will produce PERT and Gantt Charts, and will perform Critical Path Analysis (CPA) without having to purchase specialist or expensive programmes or equipment. Most software applications will also support viewing and printing the same project data from different perspectives and approaches as well as providing a wide choice of customised reporting mechanisms. Part 1: Project Organisation and Structure Specific Outcome Candidates must: • produce a project management structure with related organisational charts. These should clarify and define roles, responsibilities and team member specifications. • select structures and teams in the context of financial efficiency, appropriate skills, effective communication, and good decision making. This part has 4 components: • Delivery Organisation’s Management Structure Diagrams • Specific Project Management Structure Diagrams • Project Team Structure Diagrams (including Sub-Teams) • Roles and responsibilities of the Project Team (including Project Manager and Job Specification of project team). 2.1.1 Delivery Organisation’s Management Structure Diagram • Produce a clear management structure diagram indicating the project’s position within the overall delivery organisation 34 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 2.1.2 Specific Project Management Structure Diagram • Produce a clear management structure diagram indicating the project management structure in your proposed project. Also clearly indicated should be links to project partners and other stakeholders. 2.1.3 Project Team Structure Diagrams (This diagram supplements 2.1.2 above and provides detail of sub-project, or sub-contractor’s team structural relationships.) • Produce a clear management diagram which indicates the project team structure in your proposed project. Candidates should also clearly indicate links to sub-project/sub-contract teams, if relevant. This may be achieved by adding more detail to 2.1.2 above. 35 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 2.1.4 Roles and Responsibilities of the Project Team (Including the Project Manager and Job Specification of the project team.) Produce clear statements identifying the role function, specification and responsibility of each of the team roles identified in 2.1.3 above. In the case of a large project, at least six team member roles should be indicated and specified. Part 2: Project Planning and Implementation Specific Outcomes Candidates must: • plan and communicate time, financial and physical resources to maximum effect • ensure the project achieves financial approval from the funding agency and moves to the implementation stage • prepare the project file for internal assessment by the course tutor. This part has two components: • A Gantt (Timeline) Chart • A PERT (Network Flowchart) Chart 2.2.1 Gantt Charts (Time Line): Guidance Notes A Gantt Chart visually indicates the project tasks superimposed on a time frame. This can initially be done with pencil and paper, but the use of a computer and an appropriate project management software application is essential for assessment. • Input and print off a Gantt Chart Report to the following criteria: - Tasks visualised on a timeline, in a logical flow with durations. They should be grouped into Phases or Summaries - Task inputs and outputs are connected with Dependency Links for a minimum of two types (Finish to Start; Start to Start; Finish to Finish) - Start and Finish dates are indicated - In chronological order, earliest dates indicated at the top of the chart - Gantt Chart indicates entire project schedule (Zoomed) - Critical Path Analysis (CPA), and Critical Tasks, of the project schedule are indicated in red - Project Milestones are indicated - Key Tasks with constrained dates are indicated, if appropriate - Task Notes are added where appropriate - Resources are allocated to Tasks, but not necessarily shown on the Gantt Report printout - Columns are adjusted to show all Task Name text - Project Legend is displayed - not (at this stage) saved with a Baseline, but prepared with all associated costs for presentation for financial approval. 36 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 2.2.2 Network Diagram (Network Flowchart Diagram): Guidance Notes The PERT Chart, or network flowchart, visually maps the project task relationships, but not in the context of a time frame. This work can initially be done with a pencil and paper, but the use of a computer and an appropriate PM Software Application is essential for assessment purposes. • Print off a PERT Chart of the project schedule above (2.2.1) to the following criteria: - All Task Nodes are reduced to smallest size - Critical Path Analysis is indicated in red (or bold) - Task Dependency Links are indicated using Orthogonal (right angle) layout - Entire PERT is zoomed down to smallest readable size to reduce the size of the printed PERT report. 37 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT FIVE: SYNOPSIS By the end of unit five the candidate will be able to: 1. 2. 3. Manage organisational change • define change in an applied project context • establish the major characteristics of planned change • understand and apply managing change techniques from an analysis of change occurring in a participant’s own organisation and workplace • examine and overcome barriers to change • assess and list leadership skills appropriate to the change agent. Manage conflict • define project conflict • identify strategies to reduce conflict and enable the project process • explore the skills of effective negotiation and determine the conditions for achieving higher levels of performance • define and apply the arbitration – negotiation and facilitation process. Using computers to manage all aspects of the project life-cycle stage • apply Information Technology for decision making, tracking and monitoring a project • understand the use of a project file • monitor, evaluate and report on projects. 38 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 5: Project Management and Implementation Area of Competence Knowledge and Understanding Computer Application 22. Using change management techniques Change models Force field analysis models Apply information filters to isolate specific aspects of the project: 22.1 Understand and define the nature of change and apply change management techniques • • all tasks • completed tasks • slipping tasks • critical tasks Produce and apply to a project an example model of force field analysis • tasks within date range Include an evaluation of this process • milestones • summary tasks • specific manager’s tasks Produce and apply to a project an example model for creating effective and managed change 22.2 Explore and apply alternative methods of managing change • short-lived, temporary or cyclical change relatively long-lived change and stable change • reversible change • irreversible change • incomplete tasks • in progress tasks • fixed date tasks • specific group tasks 39 © University of Cambridge International Examinations 2006 Evidence of Competence Include an evaluation of this process Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application 23. Problem solving techniques for projects Apply information filters to isolate specific aspects of the project: 23.1 Understand and analyse examples of the range and diversity of problems encountered in projects • all tasks • completed tasks • slipping tasks • critical tasks • tasks within date range • milestones • summary tasks • specific manager’s tasks • incomplete tasks • in progress tasks • fixed date tasks • specific group tasks 23.2 Develop and apply technique to identify, understand and solve problems Ishikawa models (fishbones) Apply criterion-referenced risk assessment by running computergenerated ‘what if’ projections Decision tree models Problem solving techniques Delphi models Evidence of Competence Produce an Ishikawa (fishbone) diagram to identify and analyse cause and effect for example problem Produce a decision tree as above Agree a problem solution using the Delphi method (group work) 40 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application Evidence of Competence 24.1 Define the nature of project conflicts Communication and interpersonal skills of the project manager Apply information filters to isolate specific aspects of the project: Copies of meeting minutes and reports are formatted and printed out 24.2 Explore methods of resolving conflicts • avoiding • all tasks • dispersing • completed tasks • containing • Identify four alternatives for resolving conflict and provide examples of each slipping tasks • confronting • critical tasks Bargaining zone models, negotiating skills and procedures • tasks within date range • milestones Project boundaries and parameters • summary tasks • specific manager’s tasks • incomplete tasks • in progress tasks • fixed date tasks • specific group tasks 24. Analyse project conflicts 24.3 Explore the skills of effective negotiation Apply criterion-referenced risk assessment by running computergenerated ‘what if’ projections 41 © University of Cambridge International Examinations 2006 Produce a diagram indicating the bargaining zone Indicate an example project parameters Complete a checklist which identifies and evaluates negotiating and bargaining skills Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application Evidence of Competence Success criteria relating to: Extract specific information from software application Produce and complete an evaluation on project control and monitoring Produce computergenerated status reports Either: 25. Monitoring project progress 25.1 Report the status and progress of partially completed example projects • performance • cost • time • quality 26. Comparing actual and planned progress Terms of Reference (ToR) 26.1 Collect and monitor information and update project schedules to reflect changes or indicate progress Project baseline and tracking techniques 26.2 Produce and present project status reports against various factors • Apply information filters to isolate specific aspects of the project: • all tasks • completed tasks • slipping tasks • critical tasks • tasks within date range • milestones • summary tasks • specific manager’s tasks • incomplete tasks • in progress tasks • fixed date tasks • specific group tasks Collect and monitor information and update project schedules to reflect changes or indicate progress • time • Produce and present project status reports: cost • status Gantt chart quality • • supporting information a project’s time duration is effectively shortened, justified and reported or • a project’s time duration is effectively lengthened, justified and reported Project progress is monitored/tracked/ adjusted and a periodic status or progress report is produced for a project steering group or other stakeholders Printouts or written evidence demonstrating that project progress is tracked and adjusted These should be accompanied by periodic status or progress reports, produced for a project steering group or other stakeholders 42 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 Area of Competence Knowledge and Understanding Computer Application • the project baseline plan Produce resource usage summary tables • the project baseline budget Evidence of Competence 27. Monitoring resource allocation and taking action 27.1 Measure and test project performance against identified success criteria (time, cost and quality) 27.2 Decide: • what is to be done • when those actions need to be done • who is to do them • what equipment, tools and resources are needed 27.3 Management information will be meaningful, usable, easily understood and capable of change Resource levelling techniques Adjust resourcing to specific tasks Management structure diagrams and models Level over-allocated resources Communication models and reporting structures Evidence which demonstrates resolution of resource conflicts in an example project, using resource levelling techniques Two example project plans are compared and justified: • before resource levelling • after resource levelling Project management diagram and reporting structure, indicating line and functional relationships, are produced 43 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 5. PROJECT MANAGEMENT AND IMPLEMENTATION Student Assessment Record (SAR) (Page 1 of 2) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 22.0 Using change management techniques 22.1 Understand and define the nature of change and apply change management techniques 22.2 23.0 23.2 25.0 Explore and apply alternative methods of managing change Problem solving techniques for projects 23.1 24.0 Please tick when competence criteria have been met Understand and analyse examples of the range and diversity of problems encountered in projects Develop and apply technique to identify, understand and solve problems Analyse project conflicts 24.1 Define the nature of project conflicts 24.2 Explore methods of resolving conflicts 24.3 Explore the skills of effective negotiation Monitoring project progress 25.1 Report the status and progress of partially completed example projects I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 44 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 5. PROJECT MANAGEMENT AND IMPLEMENTATION Student Assessment Record (SAR) (Page 2 of 2) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 26.0 27.0 Please tick when competence criteria have been met Comparing actual and planned progress 26.1 Collect and monitor information and update project schedules to reflect changes or indicate progress 26.2 Produce and present project status reports against various factors Monitoring resource allocation and taking action 27.1 Measure and test project performance against identified success criteria (time, cost and quality) 27.2 Decide what is to be done; when those actions need to be done; who is to do them; what equipment, tools and resources are needed 27.3 Management information will be meaningful, usable, easily understood and capable of change I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 45 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT SIX: SYNOPSIS By the end of unit six the candidate will be able to: 1. Gain project closure and hand over • identify the components of project hand over • complete project implementation reports • produce audit checklists • produce hand over report. 46 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 UNIT 6: Project Closure and Hand Over Area of Competence 28. Effective project closure or hand over 28.1 Define and understand the problems and issues of project closure 28.2 Explore alternative methods for undertaking project closure or hand over 28.3 Evaluate and report on a project against original Terms of Reference and project specification Knowledge and Understanding Computer Application Evidence of Competence Outstanding task reports cost appraisal Printouts of outstanding task(s) Original mission, purpose and Terms of Reference Baseline plan and budget • establish what work or tasks are outstanding • generate a brief project report, or project history • conduct post project appraisal or audit Produce a project history Produce a project cost appraisal Original mission, purpose and Terms of Reference Extract information from computer-generated Gantt charts Produce and complete a project closure (hand over) checklist Produce computergenerated reports against: Produce a checklist for evaluation of the project • performance • time • cost • quality 47 © University of Cambridge International Examinations 2006 Collate risk assessment report for future projects Cambridge International Diploma in Project Management 2007 FOR CENTRE USE ONLY - PLEASE PHOTOCOPY AS REQUIRED PROJECT MANAGEMENT UNIT 6. PROJECT CLOSURE AND HAND OVER Student Assessment Record (SAR) (Page 1 of 1) Instructions to Tutor: Please sign and date this form when the candidate can achieve each objective reliably, consistently and without help. Submit the completed SAR with each assignment to verify it is the candidate’s own work. COMPETENCE CRITERIA 28.0 Please tick when competence criteria have been met Effective project closure or handover 28.1 Define and understand the problems and issues of project closure 28.2 Explore alternative methods for undertaking project closure or hand over 28.3 Evaluate and report on a project against original Terms of Reference and project specification I state that the competence criteria have been achieved and that the submitted assignment is my own work I verify that the candidate has achieved all the competence criteria and that the submitted assignment is the candidate’s own work Signed Signed Candidate Name Tutor Name Candidate number Centre Name Centre Number Date Date 48 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 ASSIGNMENT 3: PROJECT MONITORING AND HAND OVER Specific Outcomes Candidates must: • use information technology to generate effective, clear project plans and reports to enable judgements and evaluations of the progress to be made by the project stakeholders • use progress reports to enable effective decision making by the project stakeholders. Part 1: Project Monitoring, Variations and Adjustments • state the PM Software being used in the management of your project, with a brief justification comment • state the IT system being used (IBM; Apple Macintosh; other) and details of system requirements (information from Software Package Box) • access and print Project Overview reports, or Project Summary reports for monitoring or status purposes at relevant progress stages, indicating the following data: - total number of tasks or activities - total project cost - total project time scale - number of completed tasks (if relevant) - number of unstarted tasks (if relevant) • access and print a Tracking Gantt Chart using the following criteria: - actual progress compared with baseline plan - slipping tasks identified - state proposed action, or action taken, against slipping tasks - state/quantify the effect on the project end date and project budget - state/quantify the effect on the contingency budget. • comment on progress or status and indicate management action • electronic (disk) copy NB: the disk should be authenticated by the Centre Administrator and clearly marked with the candidate’s name, Centre number, project name, project management software used, together with the version or release information. Part 2: Project Hand Over: Guidance Notes Project Hand Over, or Closure, is achieved when the acceptance criteria stated in 1.1.3 above are met, and the client or beneficiary is convinced that there are no outstanding tasks to be done. If final project closure cannot be achieved within the time scale of the course, an agreed project phase, or sub-project, must be used to generate Part 2 of Assignment Three. Failing this, the content of Part 2 of Assignment Three must be negotiated with the Course Tutor. • Produce and complete a Deliverable or Technical Specification Hand Over checklist appropriate and relevant to your project. The layout and format of your hand over checklist should be based upon the information generated in 1.1.3 (deliverables and acceptance criteria) above. 49 © University of Cambridge International Examinations 2006 Cambridge International Diploma in Project Management 2007 • Produce and complete a final Project Hand Over/Closure report, with commentary, to include the following: - Final Tracking Gantt is compared with Baseline Plan (was the time component achieved?) - Final accounts are compared with original and revised budget (were the budget costs achieved?) - Final Contingency Plan is compared with original and revised Contingency Plan - Actual Risk Occurrence and Impact are compared with original Risk Assessment - Final staffing actions are explained (including re-deployment of project staff if appropriate) - Final Project meeting minutes are included. Copies of syllabuses, past papers and Examiners’ Reports are available on CD ROM and can be ordered using the Publications Catalogue, which is available at www.cie.org.uk under ‘Qualifications & Diplomas’ – ‘Order Publications’. 50 © University of Cambridge International Examinations 2006