H\Y=bbcjUh]cb8]UacbX ;djgbV_dg[VXidghdg[dgXZhYg^kZVWjh^cZhhÈhcZlegd_ZXieZg[dgbVcXZ!VXXdgY^c\ id i]Z hijY^Zh! VcY VgZ ^aajhigViZY Vh [djg ed^cih d[ eZg[dgbVcXZ ^c i]Z >ccdkVi^dc 9^VbdcYh]dlc^c:m]^W^i&#I]ZnVgZ/ &# 6 egdYjXi^ccdkVi^dcVcYiZX]cdad\nhigViZ\n [dgi]ZWjh^cZhh '# G ZhdjgXZ Xdbb^ibZci VcY [dXjh^c\ dc i]Z g^\]iegd_ZXihÄhda^Yedgi[da^dbVcV\ZbZci (# 6 cZ[[ZXi^kZ!ÑZm^WaZVcYhigZVba^cZY^YZV"id" aVjcX]egdXZhhdgHiV\Z"<ViZhnhiZb )# I ]Z g^\]i Xa^bViZ VcY XjaijgZ [dg ^ccdkVi^dc! igjZ Xgdhh"[jcXi^dcVa iZVbh! VcY hZc^dg bVcV\ZbZci Xdbb^ibZci id cZl egdYjXi YZkZadebZci# Exhibit 1: The Four Points of Performance in the Innovation Diamond – the four main factors that drive NPD performance results Product Innovation & Technology Strategy for the Business Climate, culture, teams & leadership Based on a major APQC study into NPD best practices 2 Business’s new product performance Idea-to-Launch System: Stage-Gate® Resources: Commitment & Portfolio Management L]^aZ bVcn ^ckZhi^\Vi^dch ]VkZ ^YZci^ÐZY Y^[[ZgZci [VXZihd[cZlegdYjXibVcV\ZbZciVh`ZnidhjXXZhh! i]ZbV_dgÅV]VÆd[i]^hgZXZci6EF8hijYn^hi]Vii]ZgZ ^hcddcZ`ZnidhjXXZhh^cegdYjXi^ccdkVi^dc#I]jh bVcV\ZbZcibjhihiZeWVX`[gdbadd`^c\_jhiVih^c\aZYg^kZghdgZkZc^cY^k^YjVa cZlegdYjXiegd_ZXih!VcYXdch^YZgi]ZWgdVYZge^XijgZ#;dgZmVbeaZ!]Vk^c\V\gZVi ^YZV"id"aVjcX] egdXZhh ^h cdi hj[ÐX^ZciÄ^iÈh cdi V hiVcYVadcZ Yg^kZg d[ edh^i^kZ eZg[dgbVcXZ# Stage-Gate® is a trademark of Product Development Institute Inc. I]Z>ccdkVi^dc9^VbdcY^c:m]^W^i&]^\]a^\]ihi]ZbV^cYg^kZghVcYegVXi^XZhi]Vi VgZXdbbdcidi]ZWZhieZg[dgbZgh^cCE9#HdYdl]Vii]Zl^ccZghYdÄZbjaViZ i]Zb I]^h 9^VbdcY egdkZh id WZ V kVajVWaZ bdYZa [dg ]Zae^c\ hZc^dg bVcV\Zgh [dXjhi]Z^gZ[[dgihid^begdkZi]Z^gWjh^cZhhÈhCE9egdYjXi^k^inVcYeZg[dgbVcXZ#;dg ZmVbeaZ!EgdXiZg<VbWaZbdYZahi]Z^gcZlegdYjXiZ[[dgiVii]ZWjh^cZhhjc^iaZkZa XadhZandci]Z>ccdkVi^dc9^VbdcYd[:m]^W^i&#, =ZgZcdl^hVbdgZ^c"YZei]add`ViZVX]d[i]Z[djged^cihd[eZg[dgbVcXZ!Vadc\ l^i]egZhXg^ei^dch[dg]dlidbV`ZZVX]ed^cildg`^cndjgWjh^cZhh# &#6EgdYjXi>ccdkVi^dcVcYIZX]cdad\n HigViZ\n[dgi]Z7jh^cZhh 7Zhi eZg[dgb^c\ Wjh^cZhhZh eji V egdYjXi ^ccdkVi^dc VcY iZX]cdad\n higViZ\n ^c eaVXZ!Yg^kZcWni]ZWjh^cZhhaZVYZgh]^eiZVbVcYVhigViZ\^Xk^h^dcd[i]ZWjh^cZhh# I]^h ^h i]Z Òghi ed^ci d[ eZg[dgbVcXZ ^c i]Z >ccdkVi^dc 9^VbdcY ^c :m]^W^i &# I]^h egdYjXi ^ccdkVi^dc higViZ\n \j^YZh i]Z Wjh^cZhhÈh egdYjXi YZkZadebZci Y^gZXi^dc VcY]ZaehidhiZZggZhdjgXZVaadXVi^dcVcYegd_ZXihZaZXi^dc#:aZbZcihd[i]^hegdYjXi © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com ' ^ccdkVi^dchigViZ\nVgZa^hiZY^c:m]^W^i'!Vadc\i]Z^g^beVXihÄ^ch^\]ih^cidl]Zi]Zg ZVX]ZaZbZcihZeVgViZhi]ZWZhi[gdbldghieZg[dgbZgh# HigViZ\nWZ\^chl^i]i]Z\dVah[dgi]ZWjh^cZhhÈhegdYjXi^ccdkVi^dcZ[[dgi!VcY]dl i]ZhZ\dVahi^Z^cidi]ZWgdVYZgWjh^cZhh\dVah#BVcnWjh^cZhhZhaVX`i]ZhZ\dVah!Vh hZZc^c:m]^W^i'0dgi]ZnVgZcdiVgi^XjaViZYVcYXdbbjc^XViZYlZaa# CZmi! higViZ\n YZa^cZViZh i]Z VgZcVh d[ higViZ\^X [dXjhÄ^c l]^X] egdYjXi! bVg`Zi VcYiZX]cdad\nVgZVhi]ZWjh^cZhhl^aa[dXjh^ihegdYjXiYZkZadebZciZ[[dgih#CdiZ [gdb :m]^W^i ' i]Vi ^ccdkVi^dc higViZ\n [djcY ^c WZhi eZg[dgb^c\ Wjh^cZhhZh ^h bdgZi]Vc_jhiVa^hid[i]^hnZVgÈhYZkZadebZciegd_ZXih0^i]VhVbjX]adc\ZgiZgb Xdbb^ibZci# 6 Wjh^cZhhÈh ^ccdkVi^dc higViZ\n Vahd bVeh dji i]Z ViiVX` eaVchÄcdi dcan l]ZgZ i]Z Wjh^cZhh l^aa [dXjh ^ih G9 Z[[dgih! Wji ]dl ^i ^ciZcYh id l^c i]ZgZ# ;^cVaan! Vc ^ccdkVi^dchigViZ\nYZVahl^i]gZhdjgXZVaadXVi^dck^VhigViZ\^XWjX`Zih!VcYbVee^c\ d[ Vci^X^eViZY bV_dg ^c^i^Vi^kZh dkZg V bjai^"nZVg eZg^dY id n^ZaY i]Z egdYjXi gdVYbVe# Exhibit 2: Best performing businesses develop a Product Innovation & Technology Strategy, which includes these elements 34.6% 38.1% Clearly defined NPD goals Worst Performers 51.7% Average Business Best Performers 30.8% Role of NPD in Business goals 46.3% 7jh^cZhhZhi]ViWj^aYi]ZhZZaZbZcih^cidi]Z^gegdYjXi ^ccdkVi^dc higViZ\n eZg[dgb WZiiZg i]Vc i]Z gZhi :m]^W^i'gZkZVah]dlZVX]d[i]ZhZhigViZ\nZaZbZcih ^h bdgZ d[iZc [djcY ^c WZhi eZg[dgb^c\ Wjh^cZhhZh! VcYWnXdcigVhi!]dli]ZnVgZaVX`^c\Vbdc\eddgZg eZg[dgbZgh#;dgZmVbeaZ![gdb:m]^W^i'!cdiZi]Vi/ 58.6% Strategic arenas defined – areas of strategic focus 53.8% 64.8% 69.0% Il^XZVhbVcnWZhieZg[dgb^c\Wjh^cZhhZhkZghjh eddg eZg[dgbZgh XaZVgan YZÐcZ i]Z^g \dVah [dg egdYjXi ^ccdkVi^dc! VcY YZÐcZ ]dl egdYjXi YZkZadebZci Ðih ^cid i]Z^g WgdVYZg Wjh^cZhhZh \dVah# I]gZZi^bZhVhbVcnWZhieZg[dgb^c\Wjh^cZhhZh iV`Z V adc\ iZgb Xdbb^ibZci id cZl egdYjXi YZkZadebZci#7nXdcigVhi!eddgeZg[dgbZghh^bean [dXjhdci]Zh]dgiiZgb!VcYi]^c`i]ViVa^hid[ i]^hnZVgÈhVXi^kZegd_ZXih^hÅi]Z^ghigViZ\nÆ 23.1% Long term comm itment 38.1% 58.6% 15.4% Use strategic buckets 26.9% 41.4% 19.2% Product roadmap in place 27.6% 37.9% 10% 20% 30% 40% Reads: only 27.6% of businesses on average develop a Product Roadmap. Best performers are about twice as likely to use roadmaps as poor performers – 37.9% versus 19.2%. 50% 60% 70% Percentage of Businesses with Each Strategy Element 80% I]gZZi^bZhVhbVcnWZhieZg[dgb^c\Wjh^cZhhZh kZghjheddgeZg[dgbZghjhZhigViZ\^XWjX`Zihid ]ZaeYZX^YZgZhdjgXZVaadXVi^dc# Il^XZ Vh bVcn WZhi eZg[dgb^c\ Wjh^cZhhZh jhZ gdVYbVehidX]Vgii]Z^gadc\iZgbYZkZadebZci ^c^i^Vi^kZh! Vai]dj\] gdVYbVeh VgZ jhZY Wn dcan dcZ"^c"[djgWjh^cZhhZhdkZgVaa# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com ( I]Zed^ci^hi]ViWZhieZg[dgbZghWdVhiVcVgi^XjaViZYegdYjXi^ccdkVi^dchigViZ\n! ^cXajY^c\i]ZZaZbZcihdjia^cZYVWdkZVcY^c:m]^W^i'!bjX]bdgZhdi]VcYdeddg eZg[dgb^c\ Wjh^cZhhZh# 7ji ldgYh d[ lVgc^c\/ Zk^YZcXZ d[ V XdbegZ]Zch^kZ VcY Vgi^XjaViZYegdYjXi^ccdkVi^dchigViZ\n^hb^hh^c\^ci]Z\gZVibV_dg^ind[Wjh^cZhhZh :kZci]ZWZhieZg[dgbZghVgZ[Vg[gdbeZg[ZXi]ZgZ# Exhibit 3: The ABC’s of defining your business’s Product Innovation Strategy a. Define Goals for Your NPD Effort Define: • Role of NPD in Business Strategy & Goals • Your Goals for NPD Industry Analysis Arenas of Strategic Focus Company Analysis b. Select Strategic Arenas – Areas of Strategic Focus Attack Plans • Innovator • Fast Follower • Low-Cost • Differentiator • Niche • Defender c. Attack Strategy & Entry Strategy Optim um Entry Strategies T e c h n o lo g i e s e m b o d i e d i n t h e p r o d u c t s B ase Ne w , f a m il ia r N e w , u n f a m ili a r V e n tu r e c a p ita l Ne w , Jo int ve n tu r e s un fa m il i ar V e n t u re ca p it a l o r V e n t u re o r V e n tu r e N u rt u r in g o r N ur t ur in g or E d uc a ti o na l Ne w , f a m i lia r E d u ca tio n a l a c qu isit io n s a cq u is it io n s In t er n a l m a r ke t I n te r n a l v e n tu r e s V e n t u re ca p it a l d e v e lo p m e n t o r o r A c q u isi tio n s o r A c qu i sit io n s (o r L ice n s in g o r V e n tu r e n u r tu r in g o r Jo i nt V e n tu r es ) E d u c at io n a l;a a cq u is it io n s Ba s e I n te r na l b a se In te r n a l pr o d u c t Jo i nt V e nt u r e s d e ve l op m e nt s d ev e lo p m e nt o r ( la r g e fi r m w it h (o r A c qu i sit io n s ) A cq u is itio n s o r s m a ll f irm ) L ice n s in g d : Resource Commitment & Strategic Portfolio Decisions: R es o urc e Commitment C om m itm en tto toNPD NPD Resource P ro d uc t R oad m a p S trategic Buckets Ext en sio n s i nto C he m ica l M i xers O ri gi n al Ag i tator P l atf o rm - Ex ten si on Che m i cal M i xer s: B a s ic L ine Pl an e xten si o ns & ne w p a l tf orm s •• T4HE h e Str ateg ic 2OLE R ol e OF o f 9OUR Yo u r 3TRATEGIC B"USINESS u sin es s • S tr ate gy, G oa ls a nd T ask • 3TRATEGY 'OALS AND 4ASK A p p ro ach !PPROACH • C o m p etitiv e Par ity • #OMPETITIVE0ARITY • S p end in g L evel B as ed on • 3PENDING,EVEL"ASEDON D e man d fro m A ctive P ro jects Che m i cal M i xer s: Sp eci al I m p el le sr C he mi ca l M ixe r s: H i - Po wer Ex ten si on s i nto Pe trol eu m B le n de rs Pl a tf orm E xte ns io n Deployment, Strategic Buckets & the Strategic Product Roadmap Pet r ol eu m Ble nd er s : L ow P ow er R ang e Pet r ol eum B len de r s : H ig h Pow er N e w P ro du ct P lat f orm: A era tor s A e rato r Pl atf o rm P& P Ae r ato r s: Lin e #1 ( f i xed m o unt ) P & P Aer a t ors : L in e # 2 ( f lo at i ng) P& P Aer a t or s: H i - Pow er Ex ten si on s i nto A e rato rs f or C he mi ca l W aste P la tfo rm P roj e c t s P roj e c t s ( ch ang e th e basis of co mpe tition ) O th er : $EMANDFROM!CTIVE0ROJECTS Exte n s io n Ch em i cal Aer a to rs : L in e# 1 Pl a t f o rm N e w P rodu c t E xten sions, M odifica tions, Impr ovem ent s, Fixes ,C ost Red uctions C he mi ca l A er at or s: Li ne # 2 e. Tactical Portfolio Decisions Project selection (Go/Kill), prioritization, & resource allocation I]Z bZhhV\Z [dg hZc^dg bVcV\ZbZci ^h i]Vi ^[ ndjg Wjh^cZhh^hdcZd[bVcni]ViaVX`hVegdYjXi^ccdkVi^dc higViZ\n! ^cXajY^c\ i]Z ZaZbZcih ^c :m]^W^i '! i]Zc i]^h YZÐX^ZcXn^ha^`Zan]jgi^c\ndjgeZg[dgbVcXZ#I]Zi^bZ ^hg^eZidYZkZadeVcY^chiVaahjX]VhigViZ\n!VcZ[[dgi i]Vih]djaYWZaZYWni]ZWjh^cZhhaZVYZgh]^eiZVb#Id ]Zae^ci]^hjcYZgiV`^c\!Vc6"7"8higViZ\nYZkZadebZci [gVbZldg`^hdjia^cZY^c:m]^W^i(!l]^X]^cXajYZhi]Z`Zn ZaZbZcihjcXdkZgZY^cWZhieZg[dgb^c\Wjh^cZhhZh#I]^h 678\j^YZhZgkZhVhVjhZ[jahiVgi^c\ed^ciidYZkZade ndjg dlc egdYjXi ^ccdkVi^dc higViZ\n# CdiZ i]Vi V egdYjXi ^ccdkVi^dc VcY iZX]cdad\n higViZ\n ^h d[iZc YZkZadeZY Vh eVgi d[ i]Z Wjh^cZhhÈh dkZgVaa higViZ\n0 ^[ cdi!i]Zci]Z^ccdkVi^dchigViZ\nh]djaYWZÐgbana^c`ZY idi]ZWjh^cZhhÈhhigViZ\n/ V#<dVahVcYgdaZ/7Z\^cl^i]ndjg\dVahI]ZWjh^cZhhÈh egdYjXi^ccdkVi^dchigViZ\nheZX^ÐZhi]Z\dVahd[ndjgWjh^cZhhÈhidiVacZlegdYjXi Z[[dgi! VcY ^i ^cY^XViZh i]Z gdaZ i]Vi egdYjXi ^ccdkVi^dc l^aa eaVn ^c ]Zae^c\ ndjg Wjh^cZhhVX]^ZkZ^ihWjh^cZhhdW_ZXi^kZh#>iVchlZghi]ZfjZhi^dc/]dlYdcZlegdYjXih VcY egdYjXi ^ccdkVi^dc Ði ^cid ndjg Wjh^cZhhÈh dkZgVaa eaVc4 6 hiViZbZci hjX] Vh Å7n i]Z nZVg '%%-! (% d[ djg Wjh^cZhhÈh hVaZh l^aa XdbZ [gdb cZl egdYjXihÆ ^h V ine^XVa\dVa# Exhibit 4: The Product-Market Matrix delineates possible Strategic Arenas on which to focus your NPD or R&D efforts Voice Data Internet Wireless Long Distance Small - Home Office Medium Business Large Business Multinationals Residential Products The axes of the diagram are “Products” and “Markets.” Each cell represents a potential strategic arena. Arenas are assessed for their potential and the company's business position. Stars designate top-priority arenas – where new product efforts will be focused. 6cdi]Zg`ZnWZhiegVXi^XZ^hidZchjgZi]Vii]ZgdaZd[ cZlegdYjXih^cVX]^Zk^c\i]ZWjh^cZhhÈhdkZgVaa\dVah ^h XaZVg VcY Xdbbjc^XViZY id Vaa Vahd ]^\]a^\]iZY ^c :m]^W^i '# I]Z l]daZ ed^ci d[ ]Vk^c\ \dVah ^h hd i]ViZkZgndcZ^ckdakZY^ci]ZVXi^k^in]VhVXdbbdc ejgedhZ###hdbZi]^c\idldg`idlVgYh#L]VilZl^icZhh ]ZgZVgZkZgnbZY^dXgZegVXi^XZhl^i]aZhhi]Vc]Va[d[ Vaa Wjh^cZhhZh YZÐc^c\ VcY Xdbbjc^XVi^c\ i]Z gdaZ d[ egdYjXi YZkZadebZci ^c VX]^Zk^c\ i]Z^g Wjh^cZhh \dVah# W# 6gZcVh VcY higViZ\^X i]gjhi/ ;dXjh ^h i]Z `Zn id VcZ[[ZXi^kZegdYjXi^ccdkVi^dchigViZ\n#NdjgegdYjXi ^ccdkVi^dc higViZ\n heZX^ÐZh l]ZgZ ndjÈaa ViiVX`! dg eZg]Veh bdgZ ^bedgiVci! l]ZgZ ndj ldcÈi ViiVX`# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com ) I]jhi]ZXdcXZeid[higViZ\^XVgZcVh^hVii]Z]ZVgid[VcZlegdYjXihigViZ\nÄi]Z bVg`Zih!^cYjhignhZXidgh!Veea^XVi^dch!egdYjXiineZhdgiZX]cdad\^Zhdcl]^X]ndjg Wjh^cZhhl^aa[dXjh^ihcZlegdYjXiZ[[dgih#I]ZWViiaZÒZaYhbjhiWZYZÐcZY I]ZheZX^ÐXVi^dcd[i]ZhZVgZcVhÄl]ViÈhÅ^cWdjcYhÆVcYl]ViÈhÅdjid[WdjcYhÆÄ^h [jcYVbZciVaidheZaa^c\djii]ZY^gZXi^dcdghigViZ\^Xi]gjhid[i]ZWjh^cZhhÈhegdYjXi YZkZadebZciZ[[dgi#>i^hi]ZgZhjaid[^YZci^[n^c\VcYVhhZhh^c\egdYjXi^ccdkVi^dc deedgijc^i^ZhVii]ZhigViZ\^XaZkZa#L^i]djiVgZcVhYZÐcZY!i]ZhZVgX][dgheZX^ÐX cZl egdYjXi ^YZVh dg deedgijc^i^Zh ^h jc[dXjhZY# DkZg i^bZ! i]Z edgi[da^d d[ cZl egdYjXi egd_ZXih ^h a^`Zan id XdciV^c V adi d[ jcgZaViZY egd_ZXih! ^c bVcn Y^[[ZgZci bVg`Zih! iZX]cdad\^Zh dg egdYjXi"ineZhÄV hXViiZg"\jc Z[[dgi# 6cY i]Z gZhjaih VgZ egZY^XiVWaZ/Vcdi"hd"egdÐiVWaZcZlegdYjXiZ[[dgi# I]Z Ðghi iVh` ^h dcZ d[ ^YZci^[n^c\ V edhh^WaZ hZi d[ VgZcVhÄVgZVh i]Vi d[[Zg i]Z Wjh^cZhhhdbZcZlVcYegdÐiVWaZdeedgijc^i^Zh#I]ZegdYjXi"bVg`ZibVig^mh]dlc ^c :m]^W^i ) ^h V ine^XVa X]Vgi i]Vi bVcn Ðgbh jhZ Vh i]Zn ign id YZÐcZ cZl Wji VY_VXZciVgZVhiddeZgViZ^c#:VX]XZaa^ci]ZY^V\gVbgZegZhZcihVediZci^VahigViZ\^X VgZcV dc l]^X] id [dXjh i]Z Wjh^cZhhÈh G9 Z[[dgih! VcY d[[Zgh V cjbWZg d[ cZl egdYjXideedgijc^i^Zh# CZmiXdbZhi]ZiVh`d[ZkVajVi^c\i]ZhZVgZcVhÄhZaZXi^c\i]ZWViiaZÐZaYhJhjVaan ildY^bZch^dchVgZjhZY[dgi]^hZkVajVi^dc/ Exhibit 5: The Strategic Map – arenas are plotted on two dimensions Each circle represents a possible strategic arena – a possible area of focus for NPD 10 Arena Attractiveness 9 8 High Risk Bets Flotation Aerators Good Bets Chemical Aerators for P&P Aerators Waste Cells 7 Chemical Mixers 6 Petroleum Aerators 5 Petroleum Blenders 4 Agitators 3 2 1 0 High Density Stock Hydro-M et Slurry Pumps Pumps Conservative Bets 10 8 Home Base Chemical No Bets Specialty Pumps 6 4 Business Strength 2 0 6 gZcV ViigVXi^kZcZhhÄ]dl ViigVXi^kZ ^h i]Z VgZcV id i]Z Wjh^cZhh# I]^h ^h Vc ZmiZgcVa bZVhjgZ VcY XVeijgZhX]VgVXiZg^hi^XhhjX]Vhh^oZVcY\gdli]d[ bVg`Zih]ZgZ!^ciZch^ind[XdbeZi^i^dcVcYbVg\^ch ZVgcZY! VcY i]Z ediZci^Va [dg YZkZade^c\ cZl egdYjXih [dg ZmVbeaZ! i]Z iZX]cdad\^XVa bVijg^in d[i]ZVgZV0dgl]ZgZdci]ZiZX]cdad\nH"XjgkZi]Z VgZcV^h# 7 jh^cZhh higZc\i]Äl]Vi higZc\i]h i]Z Wjh^cZhh Wg^c\hi]ViXdjaYWZjhZYidVYkVciV\Z^ci]ZcZl VgZcV#I]^h^ckdakZhVcVhhZhhbZcid[i]ZWjh^cZhhÈh XdgZ XdbeZiZcX^Zh VcY higZc\i]h! VcY Vh`^c\ l]Zi]Zg i]ZhZ XdjaY WZ aZkZgV\ZY ^[ dcZ ZciZgZY i]ZcZlVgZcV# JhjVaan!VhZid[+"&%fjZhi^dch^hYZkZadeZY[dgZVX] Y^bZch^dc! l]^X] hZc^dg bVcV\ZbZci i]Zc jhZh id gViZ i]Z kVg^djh VgZcVh jcYZg Xdch^YZgVi^dc#I]ZgZhjai^hi]ZhigViZ\^XbVe!l^i]ZVX]VgZcVeadiiZY0VcZmVbeaZ [gdb V egdXZhh Zfj^ebZci bVcj[VXijgZg ^h ^c :m]^W^i *# 6gZcVh ^c i]Z jeeZg aZ[i fjVYgVciÄi]ZÅ\ddYWZihÆÄVgZYZh^\cViZYVhi]Zbdhiegdb^h^c\# X#6iiVX`higViZ\nVcYZcignhigViZ\n/I]Z^hhjZd[]dlidViiVX`ZVX]higViZ\^X VgZcVh]djaYVahdWZeVgid[ndjgWjh^cZhhÈhegdYjXi^ccdkVi^dchigViZ\n#;dgZmVbeaZ! © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com * i]ZhigViZ\nbVnWZidWZi]Z^cYjhign^ccdkVidg!i]ZÐghiidi]ZbVg`Zil^i]cZl egdYjXih0dgidWZVÅ[Vhi[daadlZgÆ!gVe^YanXden^c\VcY^begdk^c\jedcXdbeZi^i^kZ Zcig^Zh#Di]ZghigViZ\^Zhb^\]i[dXjhdcWZ^c\adlXdhikZghjhVY^[[ZgZci^VidgkZghjh Vc^X]ZeaVnZg0dgdcZbe]Vh^o^c\XZgiV^chigZc\i]h!XdgZXdbeZiZcX^ZhdgegdYjXi Viig^WjiZh dg VYkVciV\Zh# 6c jcYZghiVcY^c\ d[ ndjg Wjh^cZhhÈh XdgZ XdbeZiZcX^Zh jc^fjZhigZc\i]hi]ViXVcWZaZkZgV\ZYidVYkVciV\Z^ci]ZbVg`ZieaVXZXdjeaZY l^i]^cYjhignhjXXZhhYg^kZghl]Vi^iiV`ZhidhjXXZZY^ci]^h^cYjhign!hZXidgdgVgZcV VgZ`ZnVcVanhZhi]ViaZVYidi]ZhZaZXi^dcd[i]ZVeegdeg^ViZViiVX`higViZ\n# 6YY^i^dcVaan! Zcign eaVch [dg cZl VgZcVh h]djaY WZ YZÐcZY# HjX] V eaVc b^\]i WZ idÅ\d^iVadcZÆk^V^ciZgcVaegdYjXiYZkZadebZci#6aiZgcViZan!bdgZVcYbdgZÐgbh VgZhZZ`^c\Vaa^VcXZhi]gdj\]a^XZch^c\!eVgicZg^c\VcY_d^cikZcijg^c\VhVlVnid Zc]VcXZi]Z^gegdYjXiYZkZadebZciXVeVW^a^i^ZhVcYhjXXZZY^ci]ZbVg`ZieaVXZ# Y#9ZeadnbZciÄheZcY^c\Xdbb^ibZcih!eg^dg^i^ZhVcYhigViZ\^XWjX`Zih/HigViZ\n WZXdbZhgZVal]ZcndjhiVgiheZcY^c\bdcZnNdjgegdYjXi^ccdkVi^dchigViZ\nbjhi YZVa l^i] ]dl bjX] id heZcY dc egdYjXi ^ccdkVi^dc0 VcY ^i h]djaY ^cY^XViZ i]Z gZaVi^kZZbe]Vh^h!dghigViZ\^Xeg^dg^i^Zh!VXXdgYZYZVX]VgZcVd[higViZ\^X[dXjh#I]jh Vc ^bedgiVci [VXZi d[ V egdYjXi ^ccdkVi^dc higViZ\n ^h gZhdjgXZ Xdbb^ibZci VcY VaadXVi^dc# 6cY ZVg"bVg`^c\ gZhdjgXZh [jcYh dg eZghdc"YVnh iVg\ZiZY Vi Y^[[ZgZci higViZ\^XVgZcVh!egd_ZXiineZhdgbV_dgYZkZadebZci^c^i^Vi^kZh]ZaehidZchjgZi]Z higViZ\^XVa^\cbZcid[egdYjXiYZkZadebZcil^i]ndjgWjh^cZhh\dVah#-BdgZdci]^h ide^XcZmi^ci]ZhZXi^dcdcedgi[da^dbVcV\ZbZci# '#GZhdjgXZ8dbb^ibZciVcYEdgi[da^dBVcV\ZbZci I]ZhZXdcYed^cid[eZg[dgbVcXZ^ci]Z>ccdkVi^dc9^VbdcY^c:m]^W^i&^hgZhdjgXZ Xdbb^ibZci VcY [dXjh^c\ dc i]Z g^\]i egd_ZXih! cVbZan edgi[da^d bVcV\ZbZci# Edgi[da^d bVcV\ZbZci ^h VWdji gZhdjgXZ VaadXVi^dc ^c i]Z Wjh^cZhh# I]Vi ^h! l]^X] cZl egdYjXi VcY Exhibit 6: Strategic Portfolio Management practices in best performing businesses YZkZadebZciegd_ZXih[gdbi]ZbVcndeedgijc^i^Zhi]Z Wjh^cZhh [VXZh h]Vaa ^i [jcY4 6cY l]^X] dcZh h]djaY 3.8% Formal & system atic portfolio 21.2% management system in place 31.0% gZXZ^kZ ide eg^dg^in VcY WZ VXXZaZgViZY id bVg`Zi4 46.2% Projects are aligned 57.2% >i ^h Vahd VWdji Wjh^cZhh higViZ\n! [dg idYVnÈh cZl with Business’s strategy 65.5% 8.0% egdYjXi egd_ZXih YZX^YZ idbdggdlÈh egdYjXi"bVg`Zi Resource breakdown reflects 30.7% Business’s strategy 65.5% egdÐaZ d[ i]Z Ðgb# ;^cVaan! ^i ^h VWdji WVaVcXZ/ VWdji 0.0% Portfolio has excellent balance 19.4% in project types i]Zdei^bVa^ckZhibZcib^mWZilZZcg^h`kZghjhgZijgc! 31.0% 12.0% Sold job of ranking & bV^ciZcVcXZ kZghjh \gdli]! VcY h]dgi iZgb kZghjh 26.6% prioritizing projects 41.4% Worst Performers adc\iZgbcZlegdYjXiegd_ZXih# Average Business Portfolio contains high 0.0% 22.8% value projects Balance – sufficient resources for number of projects 0% Best Performers 37.9% 4.0% 21.5% 37.9% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Businesses W here Each Portfolio Management Practice is in Place 7ZhieZg[dgb^c\Wjh^cZhhZhWdVhiVcZ[[ZXi^kZedgi[da^d bVcV\ZbZci hnhiZb i]Vi ]Zaeh i]Z aZVYZgh]^e iZVb Z[[ZXi^kZan VaadXViZ gZhdjgXZh id i]Z g^\]i VgZVh VcY id i]Z g^\]i egd_ZXih bjX] bdgZ hd i]Vc Yd eddg eZg[dgbZghVai]dj\]!Vh:m]^W^i+h]dlh!V edgi[da^d © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com + bVcV\ZbZcihnhiZb^hhi^aaVcZajh^kZ\dVa[dgVabdhi-%d[Wjh^cZhhZh#=ZgZVgZ [VXZihd[edgi[da^dbVcV\ZbZcii]ViWZhieZg[dgbZgh]VkZ^ceaVXZ/ 9ZkZadebZciegd_ZXih^cWZhieZg[dgbZghVgZVa^\cZYl^i]i]Z^gWjh^cZhhhigViZ\n! VcYgZhdjgXZWgZV`Ydlch^ci]Zedgi[da^db^ggdgi]ZWjh^cZhhhigViZ\n# I]ZgZ^hi]Zg^\]iWVaVcXZd[egd_ZXih^ci]Zedgi[da^d[dgZmVbeaZ!WZilZZcadc\ iZgbVcYh]dgiiZgbegd_ZXih0WZilZZc]^\]g^h`VcYadlg^h`0VcYWZilZZcbV_dg cZlegdYjXihVcYb^cdgbdY^ÐXVi^dch# 7ZhieZg[dgb^c\Wjh^cZhhZhVahdYdVcZmXZaaZci_dWd[gVc`^c\VcYeg^dg^i^o^c\ egd_ZXih!VcYi]Z^gedgi[da^dh\ZcZgVaanXdciV^c]^\]kVajZegd_ZXihWnXdcigVhi! eddgeZg[dgb^c\Wjh^cZhhZh]VkZedgi[da^dhl^i]iddbVcnadlkVajZegd_ZXih# ;^cVaan! WZhi eZg[dgbZgh bVcV\Z id hig^`Z i]Z g^\]i WVaVcXZ WZilZZc gZhdjgXZh VkV^aVWaZVcYcjbWZghd[egd_ZXihjcYZglVn!hdi]ViVgZhdjgXZXgjcX]!hdine^XVa ^ceddgeZg[dgbZgh!^hVkd^YZY# JhZ:m]^W^i+!l]^X]a^hihi]Z^c\gZY^Zcihd[Vhda^Yedgi[da^dVeegdVX]!idWZcX]bVg` ndjgdlcWjh^cZhh#>[ndjVgZine^XVa!ndjgWjh^cZhhbVnWZlZV`dcbVcnd[i]ZhZ ^bedgiVci^iZbh#7jicdiZ]dlhigdc\ani]ZnVgZZbWgVXZYdgVX]^ZkZYWni]ZWZhi eZg[dgb^c\ Wjh^cZhhZh# I]^h XdbeVg^hdc d[ ndjg egVXi^XZh kZghjh i]dhZ ^c :m]^W^i + bVn Xdck^cXZ ndj i]Vi ndjg Wjh^cZhh ^h b^hh^c\ dcZ d[ i]Z `Zn ^c\gZY^Zcih ^c eZg[dgbVcXZ! VcY ndj bVn i]Zc YZX^YZ i]Vi ndjg Wjh^cZhh cZZYh bdgZ Z[[ZXi^kZ edgi[da^dbVcV\ZbZci#>[hd!]ZgZVgZhdbZed^ciZgh/ V# 6 ]^ZgVgX]^XVa egdXZhh/ Edgi[da^d bVcV\ZbZci VcY gZhdjgXZ VaadXVi^dc XVc WZ igZViZYVhV]^ZgVgX]^XVaegdXZhh!l^i]ildaZkZahd[YZX^h^dc"bV`^c\hZZ:m]^W^i,/. Exhibit 7: The two levels of decision-making in portfolio management Business Strategy & Product Innovation Strategy 1. Strategic Portfolio Decisions: Strategic Buckets & Strategic Product Roadmap S trate gic B uck ets Pla tform New Produc t Pr ojects Proje cts ( chan ge the ba sis o f com p etition ) Other : E xte nsio ns, Mod ifica tion s, Imp r ovem en ts, Fixe s, Co st Re duc tion s P ro duc t R oa dm a p Ex ten si on s i nto C h em c i al M i xers O ri g i nal A gi tato r P l at f orm - Ex ten si on Ch em i cal M i xe r s: B asi c L in e Pl an e xte nsi o ns & ne w Ch em i cal Mi xe rs : Sp eci al I m pel le r s RResource es o urc e C om m itm en t to to NPD N PD Commitment • • T4HE he Str ateg ic R o le OF o f 9OUR Y ou r 3TRATEGIC 2OLE B"USINESS u sine ss • • Stra teg y, G o als an d T ask 3TRATEGY 'OALS AND 4ASK A!PPROACH p pr oac h • • C#OMPETITIVE0ARITY o mp etitive Pa rity • • Sp en d ing L evel B ased o n 3PENDING,EVEL"ASEDON D$EMANDFROM!CTIVE0ROJECTS em an d fr om A c tive Pro jec ts Resource Commitment to NPD Che m ic a l M i xer s: Hi - Po w e r p la tf orm s E xten si on s i nto P etrol e um B l en de rs P la tf orm E xt ens io n Pet r o leu m Bl end er s : L ow P ow e r R an ge Pet r ol eu m B le nde r s : H ig h Pow e r Ne w Pro du ct P a l tf orm : A er ator s Ae rat or Pl a tfo rm P& P Ae r at or s: Li ne #1 f( i xed mo un t ) P& P Ae a r t or s: L in e # 2 ( f l oat i ng ) P& P Ae r at or s: Hi - Po wer Ex ten si o ns i nto A e ra o t rs f or C h emi c al W as e t P la tf orm Exte n si on Ch em i cal Aer a to r s: L in e #1 Che m i ca l A er at or s: Li ne # 2 2. Tactical Portfolio Decisions: Project Selection (Go/Kill), Prioritization, & Resource Allocation Portfolio Review: Holistic All projects in auction Right priorities? Right mix? Alignment? Sufficiency? Resource adequacy? Stage-Gate® Process: Individual projects In-depth evaluation Quality data available By senior management Go/Kill decisions Resources allocated By senior management AZkZa &ÄHigViZ\^X edgi[da^d bVcV\ZbZci/ HigViZ\^X edgi[da^dYZX^h^dchVchlZgi]ZfjZhi^dc/Y^gZXi^dcVaan! l]ZgZ h]djaY ndjg Wjh^cZhh heZcY ^ih YZkZadebZci gZhdjgXZh eZdeaZ VcY [jcYh4 =dl h]djaY ndj hea^i ndjg gZhdjgXZh VXgdhh egd_ZXih ineZh! bVg`Zih! iZX]cdad\^Zh dg egdYjXi XViZ\dg^Zh4 6cY dc l]Vi bV_dg ^c^i^Vi^kZh dg cZl eaVi[dgbh h]djaY ndj XdcXZcigViZ ndjg gZhdjgXZh4 :hiVWa^h]^c\ higViZ\^X WjX`ZihVcYYZÐc^c\higViZ\^XegdYjXigdVYbVehVgZ Z[[ZXi^kZiddah]ZgZbdgZdci]ZhZbZi]dYhWZadl# AZkZa 'ÄIVXi^XVa edgi[da^d YZX^h^dch ^cY^k^YjVa egd_ZXi hZaZXi^dc/ IVXi^XVa edgi[da^d YZX^h^dch [dXjh dc^cY^k^YjVaegd_ZXih!WjidWk^djhan[daadl[gdbi]Z higViZ\^XYZX^h^dch#I]ZnVYYgZhhi]ZfjZhi^dc/l]Vi heZX^ÐX cZl egdYjXi egd_ZXih h]djaY ndj Yd4 HjX] YZX^h^dch VgZ h]dlc Vi i]Z Wdiidb eVgi d[ :m]^W^i l]^aZ iddah [dg i]ZhZ iVXi^XVa YZX^h^dch VgZ djia^cZY aViZg^ci]^hl]^iZeVeZg# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com , W#HigViZ\^XWjX`Zih/BVcnWZhieZg[dgb^c\XdbeVc^ZhjhZi]ZXdcXZeid[higViZ\^X WjX`Zih id ]Zae ^c i]Z gZhdjgXZ YZeadnbZci YZX^h^dc# HigViZ\^X WjX`Zih h^bean YZÐcZl]ZgZbVcV\ZbZciYZh^gZhi]ZYZkZadebZciYdaaVghid\d!Wgd`ZcYdlcWn egd_ZXiineZ!WnbVg`Zi!Wn\Zd\gVe]n!VcY$dgWnegdYjXiVgZV#&%HigViZ\^XWjX`Zih ^hWVhZYdci]Zcdi^dci]VihigViZ\nWZXdbZhgZVal]ZcndjhiVgiheZcY^c\bdcZn! VcY i]jh igVchaVi^c\ higViZ\n [gdb i]Zdgn id gZVa^in ^h VWdji bV`^c\ YZX^h^dch dc l]ZgZi]ZgZhdjgXZhh]djaYWZheZciÄhigViZ\^XWjX`Zih#>ci]ZZmVbeaZ^c:m]^W^i-! bVcV\ZbZciWZ\^chl^i]i]ZWjh^cZhhÈhhigViZ\nVcYi]ZcbV`ZhhigViZ\^XX]d^XZh VWdjigZhdjgXZVaadXVi^dc/]dlbVcngZhdjgXZh\didZVX]WjX`ZiÄÅcZlegdYjXihÆ kZghjhÅ^begdkZbZcihVcYbdY^ÐXVi^dchÆkZghjhÅXdhigZYjXi^dchÆkZghjhÅhVaZh[dgXZ gZfjZhihÆ4 ;dg ^aajhigVi^dc ^c :m]^W^i -! i]ZhZ VaadXViZY VgZ gdjcYZY id 'B! (B! 'BVcY(BgZheZXi^kZan#CdiZi]ViZVX]d[i]ZhZegd_ZXiineZhXdbeZiZ[dgi]Z hVbZ gZhdjgXZh0 [jgi]Zg bdhi XdbeVc^Zh ]VkZ [Vg idd bVcn d[ i]Z hbVaaZg Åadl ]Vc\^c\[gj^iÆegd_ZXihVcYcdicZVganZcdj\]d[WdaYZgVcY\Zcj^cZcZlegdYjXi egd_ZXih#&& Exhibit 8: The Strategic Buckets method split resources into different envelopes or buckets to ensure resource splits mirror strategic priorities Project $2 M $3 M Ran k Project Gate Score Rank Savings/ MD 150-C 1 88 Jeanie 1 88 97-D 2 85 Monty 2 85 149-F 3 80 Kool-Flow 3 80 1402 4 77 Pop-Up 4 77 98-DD 5 75 Regatta 5 75 1267 6 70 Slow-Brew 6 70 1230-D 7 69 Widget-4 7 69 Project Rank Sales/ MD New Products =$2 M Improvements & Modifications = $3 M Cost Reductions = $2 M Sales Requests = $3 M Project Rank Mktg Score 1542 1 42.3 Walco-43 1 Pop-Redo 2 37.3 Mini-Pkg 2 68 Quick-Fit 3 31.2 Asda Refill 3 65 1498-K 4 25.5 Regen-3 4 61 Flavor-1 5 24.1 Small-Pack 5 55 Xmas Pkg 6 18.0 Tesco-Lite 6 52 Lite-Pkg 7 6.7 M&S-41 7 50 4 portfolios, fire-walled Rank projects until out of resources in each bucket $2 M 79 $3 M L^i] gZhdjgXZh VaadXVi^dc cdl Ðgban ZhiVWa^h]ZY VcY Yg^kZcWnhigViZ\n!egd_ZXihl^i]^cZVX]WjX`ZiVgZi]Zc gVc`ZYV\V^chiZVX]di]Zg!jci^adcZ^hdjid[gZhdjgXZh ^cZVX]WjX`Zi#I]^hZhiVWa^h]Zhegd_ZXieg^dg^i^Zh#CdiZ i]Viegd_ZXih^cdcZWjX`ZiÄhjX]VhÅcZlegdYjXihÆÄ YdcdiXdbeZiZV\V^chii]dhZ^cVcdi]ZgWjX`Zi!hjX] Vh Å^begdkZbZcih VcY bdY^ÐXVi^dchÆ dg ÅhVaZh[dgXZ gZfjZhihÆ# >[ i]Zn Y^Y! ^c i]Z h]dgi iZgb! h^beaZ VcY ^cZmeZch^kZ egd_ZXih ldjaY ValVnh l^c dji Vh i]Zn Yd ^c bVcn Wjh^cZhhZh# >chiZVY! higViZ\^X WjX`Zih Wj^aY ÒgZlVaah WZilZZc WjX`Zih# I]jh! Wn ZVgbVg`^c\ heZX^ÐX Vbdjcih id ÅcZl egdYjXihÆ dg id ÅeaVi[dgb YZkZadebZcih!Æ i]Z edgi[da^d WZXdbZh bjX] bdgZ WVaVcXZY# >c he^iZ d[ ^ih ^cij^i^kZ VeeZVa! i]Z jhZ d[ higViZ\^X WjX`Zih ^h V YZX^YZYan lZV` VgZV dkZgVaa l^i] dcan '+#.d[Wjh^cZhhZhYZkZade^c\higViZ\^XWjX`Zih!Vhh]dlc^c:m]^W^i'#7jihigViZ\^X WjX`Zih^hXaZVganVWZhiegVXi^XZ!l^i]Vabdhii]gZZi^bZhVhbVcnWZhieZg[dgbZgh )&#) Zbeadn^c\ i]^h higViZ\^X WjX`Zih VeegdVX] l]Zc XdbeVgZY id ldghi eZg[dgbZgh# X#I]ZhigViZ\^XegdYjXigdVYbVe/6higViZ\^XgdVYbVe^hVcZ[[ZXi^kZlVnidbVe djiVhZg^Zhd[bV_dg^c^i^Vi^kZh^cVcViiVX`eaVc#6gdVYbVe^hh^beanVbVcV\ZbZci \gdjeÈhk^Zld[]dlid\Zil]ZgZi]ZnlVciid\ddgidVX]^ZkZi]Z^gYZh^gZYdW_ZXi^kZ#&' 6ai]dj\]\V^c^c\^cedejaVg^in!ZheZX^Vaan^c]^\]"iZX]cdad\nWjh^cZhhZh!i]ZjhZd[ gdVYbVeh^hVlZV`VgZV\ZcZgVaan!l^i]dcan',#+d[Wjh^cZhhZhYZkZade^c\egdYjXi gdVYbVehVahdh]dlc^c:m]^W^i'#6Wdjiil^XZVhbVcnWZhieZg[dgbZgh(,#.jhZ egdYjXigdVYbVehi]VcldghieZg[dgbZgh&.#'# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com - Exhibit 9: The Strategic Product Roadmap lays out the major development initiatives Extensions in to Che mical M ixe rs Major development projects are mapped out for the foreseeable future. Placemarks for these projects are established & resources tentatively set aside or ear-marked. O rig ina l A g itator Platfo rm - Extension Ch em ical Mixers: Basic Lin e Plan e xtensio ns & new p la tfo rm s Ch em ical Mixers: Sp ecial Im p ellers C hem ic al M ixers: Hi-P ow er E xte nsions into Petroleu m Blend ers P la tform Extension P etro leum Blend ers : Low P ow er Ra ng e P et ro leum Ble nd ers : Hig h P ow er Ne w Platform : A erato rs (fo r P& P I nd ustry) A era to r P la tfo rm P &P A erat ors: Lin e # 1 (fixed m ou nt) P& P A erat ors: Line # 2 (floati ng) P&P Aerato rs: Hi-Po wer Platform E xtension: A erato rs fo r Che mi ca l W aste Pla tfo rm Ex tensio n Ch em ical Aerators: Lin e # 1 Ch em ical Aerators: Lin e # 2 0 12 24 36 48 60 Months >c jhZ! ndjg Wjh^cZhhÈh hZc^dg bVcV\ZbZci bVeh dji i]Z eaVccZY VhhVjaihÄi]Z bV_dg cZl egdYjXi ^c^i^Vi^kZhVcYi]Z^gi^b^c\Äi]ViVgZgZfj^gZY^cdgYZg idhjXXZZY^cVXZgiV^cbVg`ZidghZXidg^ci]Z[dgbd[ VhigViZ\^XegdYjXigdVYbVe#&I]^hgdVYbVebVnVahd heZX^[ni]ZeaVi[dgbYZkZadebZcihgZfj^gZY[dgi]ZhZ cZlegdYjXih#6c^aajhigVi^dcd[VgdVYbVeWVhZYdc i]ZZfj^ebZcibVcj[VXijgZg^c:m]^W^i*^hh]dlc^c :m]^W^i.!l]ZgZbV_dgYZkZadebZci^c^i^Vi^kZhVgZaV^Y djidkZgi^bZd[iZcVh[VgdjiVh*"-nZVgh#EaVXZbVg`h VgZ ZhiVWa^h]ZY [dg i]ZhZ YZkZadebZci ^c^i^Vi^kZh VcY gZhdjgXZhiZciVi^kZanZVgbVg`ZY[dgi]Zb#>ci]^hlVn! hZc^dgbVcV\ZbZci^hVWaZidigVchaViZ^ihk^Zld[i]Z [jijgZVcY^ihhigViZ\n^cidgZhdjgXZXdbb^ibZcihVcY XdcXgZiZ VXi^dch# 6YY^i^dcVaan! i]Z YZkZadebZci dg VXfj^h^i^dcd[cZliZX]cdad\^ZhXVcWZbVeeZYdji^c i]Z[dgbd[ViZX]cdad\ngdVYbVe#' Y#IVXi^XVaÄegd_ZXihZaZXi^dc/DcXZi]ZhZhigViZ\^Xedgi[da^dYZX^h^dchVgZbVYZ! bVcV\ZbZci XVc i]Zc YZVa l^i] i]Z cZmi aZkZa d[ YZX^h^dc bV`^c\/ igVchaVi^c\ higViZ\n ^cid gZVa^in! cVbZan i]Z iVXi^XVa YZX^h^dch#&( L]Zc hZaZXi^c\ egd_ZXih! Vc ^bedgiVci WZhi egVXi^XZ ^h id bV`Z hjgZ i]Vi ndjg cZl egdYjXi Z[[dgi ]Vh V adc\ iZgbi]gjhiVcY[dXjhÄi]Vindjgedgi[da^d^cXajYZhhdbZadc\ZgiZgbegd_ZXihVh deedhZYid_jhih]dgiiZgb!^cXgZbZciVaegd_ZXih#I]^h^hV[V^ganlZV`^c\gZY^Zcid[ i]Z h^m ZaZbZcih ^c :m]^W^i '! l^i] dcan (-#& d[ Wjh^cZhhZh ]Vk^c\ V adc\Zg iZgb cZl egdYjXi higViZ\n# >cYZZY i]^h h]dgi i^bZ ]dg^odc d[ Wjh^cZhhZhÈ cZl egdYjXi Z[[dgih ]Vh WZZc V l^YZan"kd^XZY Xg^i^X^hb# >gdc^XVaan! i]^h dcZ ^c\gZY^Zci ^h dcZ d[ i]Zbdhi^bedgiVcid[i]Zh^mhigViZ\nZaZbZcih/Vadc\ZgiZgbdg^ZciVi^dchZeVgViZh ideeZg[dgbZgh[gdbi]Zldghi!l^i]*-#+d[i]ZWZhiVcYdcan'(#&d[i]Zldghi VYdei^c\Vadc\ZgiZgbVeegdVX]# IVXi^XVa edgi[da^d YZX^h^dch [dXjh dc egd_ZXih! VcY VYYgZhh i]Z fjZhi^dch/ l]^X] heZX^ÐX cZl egdYjXi VcY YZkZadebZci egd_ZXih h]djaY ndj Yd4 L]Vi VgZ i]Z^g gZaVi^kZ eg^dg^i^Zh4 6cY l]Vi gZhdjgXZh h]djaY WZ VaadXViZY id ZVX]4 HjX] iVXi^XVa YZX^h^dchVgZh]dlcVii]ZWdiidbeVgid[:m]^W^i,# IdbV`ZZ[[ZXi^kZiVXi^XVaYZX^h^dch!WZhieZg[dgbZghjhZVXdbW^cVi^dcd[\ViZhVcY edgi[da^dgZk^Zlh!Wdi]ldg`^c\^c]VgbdcnVhh]dlcVii]ZWdiidbd[:m]^W^i,#AZiÈh add`ViZVX]/ <ViZh/ :bWZYYZY l^i]^c ndjg ^YZV"id"aVjcX] cZl egdYjXi hnhiZb h]djaY WZ idj\]<d$@^aaYZX^h^dc"ed^cihXVaaZYÅ\ViZhÆ#<ViZhegdk^YZVc^c"YZei]gZk^Zld[ ^cY^k^YjVaegd_ZXihdcZViVi^bZ!VcYgZcYZg<d$@^aa!eg^dg^i^oVi^dcVcYgZhdjgXZ VaadXVi^dcYZX^h^dchÄ]ZcXZ\ViZhbjhiWZeVgid[ndjgedgi[da^dbVcV\ZbZci hnhiZbWdiidbg^\]id[:m]^W^i,# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com . Edgi[da^dgZk^Zlh/9d^c\i]Zg^\]iegd_ZXih^hbdgZi]Vch^bean^cY^k^YjVaegd_ZXi hZaZXi^dc Vi \ViZ bZZi^c\h0 gVi]Zg ^iÈh VWdji i]Z Zci^gZ b^m d[ egd_ZXih VcY cZlegdYjXidgiZX]cdad\n^ckZhibZcihi]VindjgWjh^cZhhbV`Zh#I]jhbVcn Wjh^cZhhZh^chiVaaVhZXdcYYZX^h^dcegdXZhh!cVbZani]ZeZg^dY^Xedgi[da^dgZk^Zl WdiidbaZ[id[:m]^W^i,#HZc^dgbVcV\ZbZcibZZihild"id"[djgi^bZheZgnZVg id gZk^Zl i]Z edgi[da^d d[ Vaa egd_ZXih# =ZgZ! hZc^dg bVcV\ZbZci Vahd bV`Zh <d$@^aaVcYeg^dg^i^oVi^dcYZX^h^dch!l]ZgZVaaegd_ZXihVcYVgZXdch^YZgZYdci]Z iVWaZid\Zi]Zg!VcYVaadghdbZVgZje[dgVjXi^dc#@Zn^hhjZhVcYfjZhi^dchVgZ/ ✓ 6gZVaaegd_ZXihhigViZ\^XVaanVa^\cZYÐindjgWjh^cZhhÈhhigViZ\n4 ✓ 9dndj]VkZi]Zg^\]ieg^dg^i^ZhVbdc\egd_ZXih4 ✓6 gZi]ZgZhdbZegd_ZXidci]ZVXi^kZa^hii]Vindjh]djaY`^aa4 ✓ >hi]ZgZi]Zg^\]iWVaVcXZd[egd_ZXih4I]Zg^\]ib^m4 ✓ 6gZi]ZgZZcdj\]gZhdjgXZhidYdVaai]ZhZegd_ZXih4 ✓ 9dndj]VkZhj[ÐX^ZcXnÄ^[ndjYdi]ZhZegd_ZXih!l^aandjVX]^ZkZndjg hiViZYWjh^cZhh\dVah4 Z#Egd_ZXihZaZXi^dciddah/Bng^VYiddahZm^hiidhZaZXiVcYeg^dg^i^oZYZkZadebZci egd_ZXih!VcYd[iZci]ZX]d^XZd[bZi]dYYZeZcYhdci]ZineZd[egd_ZXiCdiZl]Zc jh^c\higViZ\^XWjX`Zih!Vh^c:m]^W^i-!bjai^eaZedgi[da^dhVgZi]ZgZhjai!dcZ[dgZVX] egd_ZXiineZ0VcYZVX]edgi[da^ddga^hiXVci]jhji^a^oZ^ihdlceg^dg^i^oVi^dcdg<d$@^aa bZi]dY#Egd_ZXihZaZXi^dciddah^cXajYZ/ ;^cVcX^Va/I]ZjhZd[CEK!:K6dgeVnWVX`eZg^dYVgZigVY^i^dcVaVcYedejaVgbZi]dYh idbV`Z<d$@^aaYZX^h^dchVi\ViZh!VcYZkZcidgVc`egd_ZXih[gdbWZhiidldghi#CdiZ ]dlZkZgi]Vi[dg\Zcj^cZcZlegdYjXih!l]ZgZi]ZgZVgZ\gZViZgjc`cdlch!ÐcVcX^Va iddahegdkZidWZi]ZaZVhiZ[[ZXi^kZ!VXXdgY^c\idVbV_dg hijYnd[edgi[da^dbZi]dYhVcYi]Z^gZ[ÐXVX^Zh#&)I]^h^h Exhibit 10: The Productivity Index – an index used to rank development YjZcdihdbjX]idi]Z[VXii]Vii]Zidda^hjchdjcY! projects Wji gVi]Zg i]Vi i]Z fjVa^in d[ YViV VcY egd_ZXi^dchÄ • Take what you are trying to maximize ZmeZXiZYhVaZh!Xdhih!VcYi^bZidbVg`ZiÄ^hhdeddg – Example: NPV • Divide by what the constraining resource is ZVgan ^c i]Z a^[Z d[ V egd_ZXi Vi i]Z kZgn i^bZ i]Z `Zn – Example: People (expressed as person-days) <d$@^aaYZX^h^dchbjhiWZbVYZ# – Or Development funds ($000) • And rank your projects by this index until out of resources • Example: Productivity Index = Output Input = NPV Person-Days NPV= forecasted NPV of the project Person-Days = resources required to complete the project EgdYjXi^k^in ^cYZm/ 6 kVajVWaZ il^hi dc i]Z igVY^i^dcVa CEK VcY V bdY^ÐXVi^dc YZh^\cZY id bVm^b^oZ i]Z egdYjXi^k^in d[ ndjg edgi[da^d ^h i]Z jhZ d[ i]Z egdYjXi^k^in^cYZm#&*=ZgZiV`Zl]VindjVgZign^c\id bVm^b^oZÄ[dg ZmVbeaZ! i]Z CEKÄVcY Y^k^YZ Wn i]Z XdchigV^c^c\ gZhdjgXZ! [dg ZmVbeaZ i]Z eZghdc"YVnh id XdbeaZiZ i]Z egd_ZXi! Vh YZÐcZY ^c :m]^W^i &%# >c egVXi^XZ! i]Z edgi[da^d bVcV\Zg h^bean XVaXjaViZh i]Z egdYjXi^k^in ^cYZm [dg ZVX] egd_ZXiÄ[dg ZmVbeaZ © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &% Exhibit 11: Determination of Expected Commercial Value of a Project A model of a two-stage investment decision process: First, invest $D in development, which may yield a technical success with probability Pt . Then invest $C in comm ercialization, which may res ult in a com mercial success with probability P cs. If successful, the project yields an income stream whose present value is $PV. More sophisticated versions of this model would entail more stages than the two shown here, and an array of possible outcomes from each stage. Commercial Success Technical Success P ts Pcs $PV Yes CEK$eZghdc"YVnh id XdbeaZiZ i]Z egd_ZXiÄVcY gVc`h ndjg egd_ZXih jh^c\ i]^h ^cYZm VcY jci^a dji d[ gZhdjgXZh#I]^hbZi]dYn^ZaYhV]^\]ZgdkZgVaakVajZd[ ndjgedgi[da^dÄCEK^hbVm^b^oZY[dgV\^kZcgZhdjgXZ ZmeZcY^ijgZÄVcYVii]ZhVbZi^bZ!ZchjgZhi]Vindj YdcÈi ]VkZ idd bVcn egd_ZXih ^c ndjg YZkZadebZci e^eZa^cZ[dgi]Za^b^iZYgZhdjgXZhVkV^aVWaZ# Launch $C GZVa dei^dch/ GZVa dei^dch hdbZi^bZ XVaaZY dei^dch eg^X^c\ i]Zdgn dg ZmeZXiZY XdbbZgX^Va kVajZ ^h V Technical Failure kVg^Vci d[ i]Z ÐcVcX^Va bdYZah! VcY ^h YZh^\cZY id ECV = [(PV * Pcs - C) * Pts ]- D ]VcYaZ g^h` VcY jcXZgiV^cin# D[ XdjghZ! ZkZgn cZl $ECV = Expected Commercial Value of the project egdYjXi egd_ZXi ]Vh hdbZ g^h`/ i]ZgZ ^h cZkZg V &%% Pts = Probability of Technical Success X]VcXZ d[ Z^i]Zg iZX]c^XVa hjXXZhh dg XdbbZgX^Va P cs = Probability of Commercial S uccess (given technical success) $D = Development Costs remaining in the project hjXXZhh#I]jh!i]ZejcY^ihVg\jZi]ViVcnbZi]dYi]Vi $C = Commercialization (Launch) Costs $PV = Net Present Value of project's future earnings (discounted to today) [V^ah id VXXdbbdYViZ i]Z ^c]ZgZci g^h` ^c V ÐcVcX^Va VcVanh^h^hcVkZ#DcZVeegdVX]idgZVadei^dch^hidjhZ YZX^h^dc"igZZ VcVanh^hÄWgZV`^c\ i]Z egd_ZXi ^cid V hZg^Zh d[ hiZeh dg hiV\Zh! ZVX] hiZe l^i] hZkZgVa djiXdbZh! hjXXZhh dg [V^ajgZ! Vh ^c :m]^W^i &&# I]Z XdchZfjZcXZh d[ZVX]djiXdbZdgigZZ"WgVcX]VgZYZiZgb^cZY!VcYegdWVW^a^i^Zhd[ZVX]djiXdbZ dXXjgg^c\VgZZhi^bViZY#I]ZbZi]dY^hbdgZXdggZXii]Vci]ZhigV^\]iCEKVeegdVX] VWdkZ!Wji^hVa^iiaZbdgZXdbeaZmidjhZ#&+ $ECV Development $D Yes No No Commercial Failure HXdgZXVgYh/I]ZhXdgZXVgYbZi]dYldg`h!VXXdgY^c\idVc>G>edgi[da^dbVcV\ZbZci hijYn!Vai]dj\]^i^hcdii]ZbdhiedejaVgbZi]dY#&,I]Zcdi^dc]ZgZ^hi]VifjVa^iVi^kZ [VXidgh!hjX]VhaZkZgV\^c\XdgZXdbeZiZcX^ZhVcYXdbeZi^i^kZVYkVciV\Z!VgZbjX] bdgZ^bedgiVciegZY^Xidghd[hjXXZhhi]VcVgZÐcVcX^VacjbWZghl]^X]VgZd[iZc^c Zggdg#BVcnhijY^Zh]VkZegdWZYcZlegdYjXihjXXZhh[VXidghdkZgi]ZnZVgh!VcYi]ZgZ cdlZm^hihVhda^YWdYnd[`cdlaZY\ZVWdjil]^X][VXidghVgZi]ZWZhiegZY^Xidghd[ cZlegdYjXihjXXZhhVcYegdÐiVW^a^in# >cjhZ!hXdgZXVgYhVgZXgZViZYi]Vi^cXdgedgViZ+"&%d[i]ZhZ`ZnegZY^Xi^kZ[VXidgh# =ZgZ^hVine^XVaVcYegdkZca^hid[hXdgZXVgYXg^iZg^V[djcYidWZZ[[ZXi^kZ^cZkVajVi^c\ VcZlegdYjXiegd_ZXi/& &#HigViZ\^XÐiVcY^bedgiVcXZd[i]Zegd_ZXiidi]ZWjh^cZhh '#8dbeZi^i^kZVcYegdYjXiVYkVciV\Z^hi]ZegdedhZYcZlegdYjXiY^[[ZgZci^ViZY4 l^i]VXdbeZaa^c\kVajZegdedh^i^dc4 (#BVg`ZiViigVXi^kZcZhhbVg`Zih^oZ!\gdli]!bVg\^chVcYXdbeZi^i^kZ^ciZch^in )#AZkZgV\^c\XdgZXdbeZiZcX^ZhndjgVW^a^inidaZkZgV\Zi]ZWjh^cZhhÈhhigZc\i]h ^ci]^hegd_ZXi *#IZX]c^XVa[ZVh^W^a^inh^oZd[iZX]c^XVa\Ve0iZX]c^XVaXdbeaZm^in0XdbeVcnigVX` gZXdgYVcYZmeZg^ZcXZiZX]c^XVaan^ch^b^aVgegd_ZXih © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com && +#G^h` VcY gZlVgY h^oZ d[ gZlVgY kZghjh i]Z g^h`/ ediZci^Va ÐcVcX^Va eVnd[[h! bV\c^ijYZd[Ydlch^YZg^h`h!VcYXZgiV^cind[Vhhjbei^dch# ;gdbi]^hXg^iZg^Va^hi!VcdeZgVi^dcVahXdgZXVgY^hXgZViZY#I]^hhXdgZXVgY^hi]ZcjhZYVi \ViZbZZi^c\hWn\ViZ`ZZeZghhZc^dgbVcV\ZbZciiddW_ZXi^kZanZkVajViZVcYgViZ i]Zegd_ZXi^cfjZhi^dc#I]ZbZi]dY]Vhi]ZVYYZYVYkVciV\Zhd[Zc\V\^c\hZc^dg bVcV\ZbZci^ci]ZYZX^h^dcegdXZhh^cVhigjXijgZYVcYXdchigjXi^kZlVn!VYY^c\ hdbZ Y^hX^ea^cZ id V ediZci^Vaan X]Vdi^X \ViZ bZZi^c\! VcY Zchjg^c\ i]Vi egd_ZXih VgZ dW_ZXi^kZan ZkVajViZY Wn Vc djih^YZ"i]Z"iZVb \gdje d[ ZmeZg^ZcXZY eZdeaZ# HXdgZXVgYhVgZVcZmXZaaZcibZi]dY[dgbV`^c\ZVgan<d$@^aaYZX^h^dchdcegd_ZXih l]ZgZÐcVcX^Va^c[dgbVi^dc^ha^b^iZYVcYd[iZcjcgZa^VWaZ![dgZmVbeaZVii]ZÐghi [Zl\ViZh^ci]ZXVhZd[\Zcj^cZcZlegdYjXiegd_ZXihVcYeaVi[dgbYZkZadebZcih# [#GZhdjgXZVaadXVi^dc/GZhdjgXZVaadXVi^dc^h]VcYaZY^ceVgiWni]ZkVg^djhegd_ZXi hZaZXi^dcbZi]dYhdjia^cZYVWdkZ#;dgZmVbeaZ!WngVc`^c\egd_ZXihViVedgi[da^d gZk^Zljci^adjid[gZhdjgXZhjh^c\i]ZegdYjXi^k^in^cYZm!^[dcZ^hY^hX^ea^cZY!i]Z a^hid[egd_ZXih^h_jhiVWdjig^\]i[dgi]ZVkV^aVWaZgZhdjgXZh#7jii]ZfjZhi^dcd[_jhi l]d ldg`h dc l]Vi egd_ZXih gZbV^ch V i]dgcn dcZ# HbVaaZg VcY aZhh hde]^hi^XViZY Wjh^cZhhZh ]VcYaZ i]Z ^hhjZ ^c[dgbVaan! d[iZc aZii^c\ i]Z egd_ZXi aZVYZg egdedhZ V a^hid[XVcY^YViZheZdeaZidldg`dc]^hdg]Zgegd_ZXi#6hiZeje^hidjhZgZVY^an VkV^aVWaZVcY^cZmeZch^kZhd[ilVgZeVX`V\Zh#;dgZmVbeaZ!BH"Egd_ZXi^hjhZYVhV eaVcc^c\iddaWnbdhiegd_ZXiiZVbhidbVedjii]ZcZmihiZehd[i]Z^gegd_ZXi#7ji BH"Egd_ZXiXVcVahdWZjhZYidgdaajei]ZgZhdjgXZgZfj^gZbZcih[gdb^cY^k^YjVa egd_ZXih ^cid gZhdjgXZ gZfj^gZbZcih [dg i]Z Zci^gZ edgi[da^d# AZVY^c\ Wjh^cZhhZh ^cXgZVh^c\angZandcbdgZVYkVcXZYhd[ilVgZVahd[gdbB^Xgdhd[i!hjX]Vhi]ZB^Xgdhd[i D[ÐXZ:ciZgeg^hZEgd_ZXiBVcV\ZbZcihdaji^dcBH":EB#&.I]^hhd[ilVgZegdk^YZh kVajVWaZiddahidhjeedgii]ZZmZXji^dcd[i]ZegdYjXiYZkZadebZciegdXZhh!hjX]Vh egd_ZXi hX]ZYja^c\! iVh`"VcY"gZhdjgXZ Vhh^\cbZcih! VcY i^bZ"VcY"iVh`"XdbeaZi^dc igVX`^c\# (#6c:[[ZXi^kZ!;aZm^WaZVcYHigZVba^cZY>YZV"id"AVjcX]HnhiZb 6c ^YZV"id"aVjcX] hnhiZb [dg egdYjXi ^ccdkVi^dc ^h dcZ hdaji^dc id l]Vi V^ah hd bVcnWjh^cZhhZhÈcZlegdYjXiZ[[dgih#'%HjX]VhnhiZb^hVahddcZd[i]Z[djged^cih d[ eZg[dgbVcXZ ^c i]Z >ccdkVi^dc 9^VbdcY ^c :m]^W^i &# ;VX^c\ ^cXgZVhZY egZhhjgZ id gZYjXZ i]Z XnXaZ i^bZ! nZi ^begdkZ i]Z^g cZl egdYjXi hjXXZhh gViZh! XdbeVc^Zh ^beaZbZci HiV\Z"<ViZ hnhiZbh id bVcV\Z! Y^gZXi! VcY Xdcigda i]Z^g egdYjXi" ^ccdkVi^dc ^c^i^Vi^kZhÄhZZ Vc ZmVbeaZ d[ HiV\Z"<ViZ ^c :m]^W^i &'# I]Vi ^h! i]ZhZ Wjh^cZhhZh ]VkZ YZkZadeZY V hnhiZbVi^X egdXZhhÄV eaVnWdd`! \VbZ eaVc dg [gVbZldg`Ä[dgbdk^c\VcZlegdYjXiegd_ZXii]gdj\]i]ZkVg^djhhiV\ZhVcYhiZeh [gdb^YZVidaVjcX]#7jibdhi^bedgiVci!i]Zn]VkZWj^ai^cidi]Z^g[gVbZldg`i]Z bVcnXg^i^XVahjXXZhh[VXidghVcY^cYjhignWZhiegVXi^XZh]^\]a^\]iZYWZadl^cdgYZgid ]Z^\]iZci]ZZ[[ZXi^kZcZhhd[i]Z^g^YZV"id"aVjcX]hnhiZb# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &' Exhibit 12: An Overview of a typical Stage-Gate® idea-to-launch system Stage-Gate®: A 5-stage, 5-gate framework for significant new product projects Driving New Products to Market Idea Screen Idea Stage Gate 1 Discovery Stage 1 2nd Screen Go to Dev’mt Gate 2 Gate 3 Scoping Stage 2 Business Case Go to Launch Go to Test Gate 4 Stage 3 Development Stage 4 Testing Gate 5 Post-Launch Review Stage 5 Launch Stage-Gate® is a trademark of Product Development Institute Inc. 6abdhi ZkZgn WZhi eZg[dgb^c\ Wjh^cZhh ]Vh ^beaZbZciZY V hiV\Z"VcY"\ViZ hnhiZb id Yg^kZ i]Z^g cZl egdYjXi egd_ZXih i]gdj\] id XdbbZgX^Va^oVi^dc! VXXdgY^c\ id i]Z 6EF8 WZcX]bVg`^c\ hijYn0 VcY V hda^Y^YZV"id"aVjcX]egdXZhh^hi]ZbdhiegZkVaZciWZhi egVXi^XZdWhZgkZYVbdc\i]ZhVbeaZd[Wjh^cZhhZh#'& I]ZE9B6ÈhWZhiegVXi^XZhhijYnXdcXjgh/ÅcZVgan+% d[ i]Z Ðgbh hjgkZnZY jhZ hdbZ [dgb d[HiV\Z"<ViZ egdXZhh# DkZg ]Va[ d[ i]Z Ðgbh l]^X] ]VkZ VYdeiZY HiV\Z"<ViZ egdXZhhZh ]VkZ bdkZY [gdb V WVh^X egdXZhh id bdgZ hde]^hi^XViZY kZgh^dch l^i] [dgbVa egdXZhhdlcZgh]^eVcY[VX^a^iVi^dc&-#*d[i]ZidiVa dgi]^gY\ZcZgVi^dcegdXZhhZhl^i]bdgZÑZm^WaZ\ViZh VcYhiV\ZhigjXijgZhÆ#'' L]^aZ bVcn XdbeVc^Zh XaV^b id ]VkZ Vc ^YZV"id" aVjcX] egdXZhh! i]Z WZhi eZg[dgbZgh hZZb id \Zi ^i g^\]i bdgZ d[iZc! VcY Wj^aY ^c bdgZ WZhi egVXi^XZh hZZ :m]^W^i &( [dg hVbeaZ WZhi egVXi^XZh# 7Zhi eZg[dgb^c\ Wjh^cZhhZh Wj^aY ^c V higdc\XjhidbZg[dXjhVcYgZan]ZVk^andckd^XZ"d["XjhidbZggZhZVgX]^ci]ZZVgan YVnhd[egd_ZXih#I]Zn[gdci"ZcYadVYi]Z^gegd_ZXih!jcYZgiV`^c\Veegdeg^ViZ!d[iZc ZmiZch^kZje"[gdci]dbZldg`eg^dgid9ZkZadebZciWnXdcigVhi!eddgeZg[dgbZgh iddd[iZcgjh]VeddganYZÐcZY!eddgan^ckZhi^\ViZYegd_ZXi^cid9ZkZadebZci!VcY hj[[Zg i]Z XdchZfjZcXZh aViZg# 6cY WZhi eZg[dgbZgh [dXjh dc YZkZade^c\ Y^[[ZgZci^ViZY! hjeZg^dg egdYjXih Exhibit 13: Key elements of an effective idea-to-launch system i]VibZZiXjhidbZgcZZYhWZiiZgi]VcXdbeZi^idghÈ#7n XdcigVhi!eddgeZg[dgbZghiZcYbjX]bdgZidYZkZade 15.4% Customer focused – voice-of-custom er 33.4% work; identify customers needs/problem s 69.0% jcY^[[ZgZci^ViZY!kVc^aaVegdYjXihl^i]a^iiaZXdbeZi^i^kZ 38.5% Front end loaded – an emphasis on 44.8% VYkVciV\Z# homework prior to Developm ent 62.1% 15.4% Develop products superior to competitors’ in m eeting custom er needs 34.4% 23.1% Tough, rigorous Go/Kill decision points thru-out the process 15.4% NPD project performance metrics (e.g. NPV, sales, on-time launch) Average Business 10% 20% 52.5% 33.3% 30.0% 23.1% A Process Manager in place Worst Performers 58.6% 18.7% Excellent quality-of-execution: all activities, idea-to-launch 0% 38.8% 30% 51.7% 44.8% 42.5% 40% 50% 51.7% 60% 70% Percentage of Businesses that Embrace Each Best Practice Best Performers 80% >c VYY^i^dc! WZhi eZg[dgbZgh hig^kZ [dg ]^\] fjVa^in d[ ZmZXji^dc d[ Vaa VXi^k^i^Zh [gdb ^YZV i]gdj\] id aVjcX]0 i]Zn Wj^aY kZgn idj\] <d$@^aa YZX^h^dc ed^cih ^ci]Z[dgbd[\ViZh^cidi]Z^gegdXZhhl]ZgZbZY^dXgZ egd_ZXihgZVaanYd\Zi`^aaZY0VcYi]Z^gegdXZhh^cXajYZh cZl egdYjXi egd_ZXi bZig^Xh Wj^ai ^c! bZig^Xh hjX] Vh CEK! hVaZh VcY dc"i^bZ aVjcX]! hd i]Vi eZg[dgbVcXZ gZhjaih[gdb^cY^k^YjVaegd_ZXihXVcWZ\Vj\ZY#;^cVaan! i]ZgZ ^h V egdXZhh bVcV\Zg ^c eaVXZ id X]Vbe^dc i]Z egdXZhhVcY^ihegdeZgjhZVcY^beaZbZciVi^dc# HdbZ d[ i]ZhZ VXi^k^i^Zh VcY WZhi egVXi^XZh ^c :m]^W^i &( bVn hZZb Zk^YZci VcY Xdbbdc hZchZ# I]Z egdWaZb ^h i]Vi i]ZnÈgZ cdi Vh Xdbbdc Vh dcZ b^\]i i]^c` >cYZZY!Vfj^X`add`Vi:m]^W^i&(gZkZVahi]VidcanVWdjidcZ"i]^gYd[XdbeVc^Zhdc VkZgV\ZZbeadnZVX]WZhiegVXi^XZ#HdiV`ZV]VgYadd`Vindjgdlc^YZV"id"aVjcX] © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &( hnhiZb!VcYXg^i^XVaanVhhZhhl]Zi]Zgi]ZhZhZkZcWZhiegVXi^XZh^c:m]^W^i&(VgZgZVaan Wj^ai^c# 6XXZaZgVi^c\ i]Z ^YZV"id"aVjcX] egdXZhhÄCZm<Zc HiV\Z"<ViZ/ 6 cjbWZg d[ Wjh^cZhhZh ]VkZ bdkZY id cZmi \ZcZgVi^dc dg CZm<Zc HiV\Z"<ViZ egdXZhhZh VcY ]VkZ ^cXdgedgViZY iZX]c^fjZh id gZcYZg i]Z^g egdYjXi YZkZadebZci Z[[dgih aZVc! gVe^Y VcY egdÐiVWaZ# >cXgZVhZY egdYjXi^k^in ^c CE9 ^h i]Z \dVa HdbZ ldgi]l]^aZ Zc]VcXZbZcihVcYX]Vc\Zh^cXajYZ/ K^ZlZYVhVe]^adhde]n/HiV\Z"<ViZ^hbdgZi]VcVbZi]dYdgegdXZhh½bdgZi]Vc VhZid[ÑdlX]Vgih!iZbeaViZhVcYX]ZX`"a^hih#I]ZWZhiXdbeVc^ZhcdlhZZi]Z^gcZl egdYjXiegdXZhhVhVe]^adhde]ndgXjaijgZi]Vi[dhiZghcZlVcYYZh^gZYWZ]Vk^dg# HjXXZhh^cegdYjXi^ccdkVi^dcgZfj^gZhbVcnWZ]Vk^dgVaX]Vc\Zh!hjX]VhY^hX^ea^cZ0 YZa^WZgViZ! [VXi"WVhZY VcY igVcheVgZci YZX^h^dc"bV`^c\0 gZhedch^WaZ! VXXdjciVWaZ! Z[[ZXi^kZ VcY igjZ Xgdhh"[jcXi^dcVa iZVbh0 Xdci^cjdjh ^begdkZbZci VcY aZVgc^c\ [gdbb^hiV`Zh0VcYg^h`iV`^c\VcYg^h`VlVgZcZhh#I]ZhigjXijgZVcYXdciZcid[i]Z HiV\Z"<ViZegdXZhh^h^cXgZVh^c\ank^ZlZYVhVkZ]^XaZ[dgX]Vc\ZÄ[dgX]Vc\^c\i]Z lVneZdeaZi]^c`!VXi!YZX^YZVcYldg`id\Zi]Zg# 6c VjidbViZY egdXZhh/ Egd\gZhh^kZ XdbeVc^Zh gZXd\c^oZ i]Vi VjidbVi^dc \gZVian Zc]VcXZhi]ZZ[[ZXi^kZcZhhd[i]Z^gcZlegdYjXiegdXZhh#;dgdcZi]^c\!i]ZegdXZhh^h bjX]ZVh^ZgidjhZWnZkZgndcZ[gdbegd_ZXiaZVYZghidZmZXji^kZh!i]ZgZWnZc]VcX^c\ Wjn ^c XjbWZghdbZ! ]VgY"id"jhZ egdXZhhZh ]VkZ WZZc V ]^cYgVcXZ id VYdei^dc ^c hdbZ XdbeVc^Zh ^c i]Z eVhi# 6 hZXdcY WZcZÐi d[ VjidbVi^dc ^h ^c[dgbVi^dc bVcV\ZbZci#:kZgndcZ[gdbegd_ZXiiZVbbZbWZgidhZc^dgZmZXji^kZ]VhVXXZhhid i]ZWZhik^Zld[gZaZkVci^c[dgbVi^dcÄi]Z^c[dgbVi^dc i]Vi i]Zn cZZY id bdkZ i]Z^g egd_ZXi [dglVgY! id Exhibit 14: An Overview of NexGen Stage-Gate® XddeZgViZl^i]di]ZgiZVbbZbWZgh\adWVaandck^iVa PLR 2nd Screen Go to Develop Go to Test Go to Launch iVh`h! dg id ]Zae bV`Z i]Z <d$@^aa YZX^h^dc# HeZV`^c\ Stage-Gate® Regular Stage 2 Stage 4 Stage 3 Stage 5 for major new product Stage 1 d[YZX^h^dch!i]ZhZVjidbViZYhnhiZbhVgZkZgnbjX] developments Testing Launch Business Case Development Scoping YZX^h^dc"hjeedgi hnhiZbh! l^i] jhZgh gZedgi^c\ i]Vi cZlegdYjXiYZX^h^dc"bV`^c\^hZc]VcXZY# Idea Gate 2 Discovery Gate 1 Gate 5 Gate 4 PLR Go to Develop Go to Launch Screen Idea Stage Gate 3 Stage-Gate® XPress for improvements & modifications Stage 1& 2 Gate 3 Scope & Business Case Stage 3&4 Gate Stage 5 5 Development & Testing Launch Decision to Execute Stage 1& 2 Stage-Gate® Lite for Salesforce & Marketing Requests Gate 3 Scope & Business Case PLR Stage 3, 4 & 5 Execute: Development, Test & Launch 6h V gZhjai! HiV\Z"<ViZ VjidbVi^dc hd[ilVgZ iddah! hjX]Vh6XXdaVYZWnHde]Zdc!VgZ^cXgZVh^c\anWZ^c\ VYdeiZYWnaZVY^c\Wjh^cZhhZh#'(;dgZmVbeaZ!6XXdaVYZ ^ciZ\gViZh higViZ\n! edgi[da^d bVcV\ZbZci! HiV\Z" <ViZ VcY ^YZV bVcV\ZbZciÄV Wjh^cZhh YZX^h^dc hjeedgi hnhiZb [dg bV`^c\ cZl egdYjXi ^ckZhibZci YZX^h^dchbdgZZ[[ZXi^kZanVcYZ[ÐX^Zcian# 6 hXVaVWaZ egdXZhh/ I]ZgZ ^h cd adc\Zg _jhi dcZ kZgh^dc d[ HiV\Z"<ViZ# GVi]Zg i]Z egdXZhh ]Vh Åbdge]ZYÆ ^cid bjai^eaZ kZgh^dch# :m]^W^i &) h]dlh hdbZ ZmVbeaZh/ HiV\Z"<ViZ MEgZhh [dg egd_ZXih d[ bdYZgViZ g^h`! hjX] Vh ^begdkZbZcih! bdY^ÐXVi^dchVcYZmiZch^dch0HiV\Z"<ViZA^iZ[dgkZgnhbVaaegd_ZXih!hjX]Vhh^beaZ © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &) XjhidbZggZfjZhih0VcYi]ZgZ^hZkZcHiV\Z"<ViZI9[dgiZX]cdad\nYZkZadebZci egd_ZXih! l]ZgZ i]Z YZa^kZgVWaZ ^h cZl `cdlaZY\Z! cZl hX^ZcXZ dg V iZX]cdad\^XVa XVeVW^a^in#') ;aZm^WaZVcYVYVeiVWaZ/I]Zcdi^dcd[Vg^\^Y!adX`"hiZeeZYegdXZhh^hYZVYGVi]Zg! idYVnÈh[Vhi"eVXZYCZm<ZcHiV\Z"<ViZhnhiZb^hVYVeiVWaZVcYÑZm^WaZ#>iVaadlhi]Z egd_ZXiiZVbXdch^YZgVWaZaVi^ijYZ^cYZX^Y^c\l]ViVXi^dchVgZgZVaancZZYZYVcY l]ViYZa^kZgVWaZhVgZVeegdeg^ViZ[dgZVX]\ViZ0VcYi]ZhnhiZbVYVeihidÑj^YVcY YncVb^X^c[dgbVi^dc# I]Z XdcXZei d[ he^gVa YZkZadebZciÄWj^aY^c\ ^c V hZg^Zh d[ ÅWj^aY iZhi [ZZYWVX` VcYgZk^hZÆaddehdghe^gVah[gdbi]ZZVganYVnhd[i]Zegd_ZXiVaai]ZlVni]gdj\] idÐZaYig^VahÄ^hdcZlVni]Vi[Vhi"eVXZYegd_ZXiiZVbhXdeZl^i] X]Vc\^c\!Ñj^Y ^c[dgbVi^dc! VcY Vi i]Z hVbZ i^bZ! \Zi i]Z^g egdYjXi YZÐc^i^dc g^\]i# :m]^W^i &* h]dlVhVbeaZhZg^Zhd[addehdg^iZgVi^dch!WZ\^cc^c\ZVgan^cHiV\Z'l^i]kd^XZ" d["XjhidbZggZhZVgX][daadlZYfj^X`anWnV[jaaegdedh^i^dcXdcXZeiiZhijh^c\![dg ZmVbeaZ!Vk^gijVaegdidineZVcYVh^bjaViZYhZaa^c\egZhZciVi^dc#H^b^aVg[Vhi"eVXZY ^iZgVi^dchdghe^gVahXdci^cjZi]gdj\]i]ZYZkZadebZcihiV\ZVcYg^\]ijeidegZ" AVjcX]# ;jgi]Zg!^cVÑZm^WaZHiV\Z"<ViZ hnhiZb!VXi^k^i^ZhVcYhiV\ZhXVcdkZgaVe!l^i]i]Z eg^cX^eaZd[h^bjaiVcZdjhZmZXji^dcZbeadnZYÄcdilV^i^c\[dgi]ZidiVaXdbeaZi^dc d[VegZk^djhhiZeVcY&%%eZg[ZXi^c[dgbVi^dcWZ[dgZbdk^c\V]ZVY#;dgZmVbeaZ! dcZYdZhcdilV^i[dg[dgbVa\ViZVeegdkVaidbdkZ^cidhdbZ[VXZihd[ i]Z ÐcVa hiV\Z i]Z AVjcX] hiV\Z ^c :m]^W^i &'# GVi]Zg! adc\ aZVY"i^bZaVjcX]VXi^k^i^ZhÄhjX]VhhVaZh[dgXZigV^c^c\! Exhibit 15: Spiral Development: A series of “build-test-feedback-revise” Iterations move the project team quickly to a fact-based product definition egZeVgVi^dcd[bVg`Zi^c\XdaaViZgVah!VcYdgYZg^c\gVl bViZg^VahÄVgZbdkZY[dglVgY^cidi]ZegZk^djhhiV\Z IZhi^c\^c:m]^W^i&'^cdgYZgidVXXZaZgViZi]Zegd_ZXi! Build Testing & Business ZkZc i]dj\] i]Z egd_ZXi bVn nZi WZ XVcXZaaZY# =ZgZ Validation Case i]Z egd_ZXi iZVb lZ^\]h i]Z Xdhi d[ YZaVn kZghjh i]Z Gate Gate Gate Stage 2 Stage 4 Stage 3: Development 3 4 2 Xdhih^cXjggZYWnbdk^c\VXi^k^i^Zh[dglVgY^ci]ZZkZci i]Z egd_ZXi ^h XVcXZaaZY Vadc\ l^i] i]Z a^`Za^]ddY d[ XVcXZaaVi^dcdXXjgg^c\# VoC User Needs & Wants Study Full Prop Concept Test Rapid Proto & Test 1stProto & Test AZVc/BVcV\ZbZci]VhWdggdlZYi]ZXdcXZeih[gdbaZVc bVcj[VXijg^c\VcYVeea^ZYi]Zbidi]ZcZl egdYjXi Next Proto & egdXZhh^cdgYZgidgZbdkZlVhiZ^ci]ZegdXZhh#=ZgZ! Test WnVcVano^c\VbVed[i]Z^YZV"id"aVjcX]KVajZHigZVb! Vaacdc"kVajZ"VYYZY^iZbhVgZgZbdkZY#:kZgnVXi^k^in! egdXZYjgZ!iZbeaViZ!YZa^kZgVWaZVcYXdbb^iiZZ^ci]Z XjggZciegdXZhh^hhXgji^c^oZY/^h^igZVaancZZYZY0VcY]dlXVc^iWZYdcZ[VhiZgVcY WZiiZg48dci^cjdjhaZVgc^c\VcY^begdkZbZci^hV`Zn[VXZid[i]ZaZVcbZi]dY!l^i] edhi"bdgiZbhjcYZgiV`ZcVii]ZEdhiAVjcX]GZk^Zlidegdk^YZ^ch^\]ihdc]dlid Field Trial, Beta Test © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &* Ydegd_ZXihWZiiZgVcY[VhiZgi]ZEAG^c:m]^W^ih&'VcY&)#I]ZgZhjai^hVbjX] bdgZZ[ÐX^ZciVcYZ[[ZXi^kZ^YZV"id"aVjcX]bZi]dY# EVgicZg^c\ VcY Vaa^VcXZh/ H^cXZ hd bjX] d[ egdYjXi ^ccdkVi^dc ^ckdakZh eVgicZgh! Vaa^VcXZh VcY dji"hdjgXZY kZcYdgh! ^cXgZVh^c\an aZVY^c\ Ðgbh Wj^aY ^c Vc Vaa^VcXZ hjW"egdXZhh^cidi]Z^gigVY^i^dcVacZlegdYjXiegdXZhh#:bWZYYZYl^i]^c^chiV\Zh d[ i]Z CZm<Zc HiV\Z"<ViZ egdXZhh VgZ `Zn ZmiZgcVa VXi^k^i^Zh! hjX] Vh ^YZci^[n^c\ i]Z cZZY [dg eVgicZgh! hZZ`^c\ ediZci^Va eVgicZgh! VcY kZii^c\ XVcY^YViZ eVgicZgh# H^b^aVgan! ^c VYY^i^dc id i]Z jhjVa \ViZ YZa^kZgVWaZh! hjX] Vh gZhjaih d[ bVg`Zi VcY iZX]c^XVaVhhZhhbZcihdgVÐcVcX^VaVcVanh^h!VgZ^iZbhhjX]VhÅaZiiZghd[^ciZciÆVcY ÅbZbdgVcYVd[jcYZghiVcY^c\Æ[gdbediZci^VaeVgicZgh#6cY\ViZXg^iZg^VVahdWj^aY ^ceVgicZg^c\^hhjZh![dgZmVbeaZZkVajVi^c\Vegd_ZXil^i]VcYl^i]djiVeVgicZg^c eaVXZ# )#6Edh^i^kZ8a^bViZVcY:ck^gdcbZci[dg>ccdkVi^dc EZdeaZ!XjaijgZVcYaZVYZgh]^e^hi]Z[djgi]ed^cid[eZg[dgbVcXZ^ci]Z>ccdkVi^dc 9^VbdcY^c:m]^W^i&!VcYVai]dj\]Y^[ÐXjaiidbZVhjgZVcYZkZc]VgYZgidX]Vc\Z! egdkZh id WZ i]Z higdc\Zhi Yg^kZg d[ Wjh^cZhhZhÈ egdYjXi ^ccdkVi^dc eZg[dgbVcXZ gZhjaih# HZc^dg bVcV\Zgh ^c WZhi eZg[dgb^c\ Wjh^cZhhZh aZVY i]Z ^ccdkVi^dc Z[[dgi VcYi]ZnVgZhigdc\anXdbb^iiZYidcZlegdYjXiYZkZadebZci!Vhh]dlc^c:m]^W^i &+#6cZmVbeaZ^hViEgdXiZg<VbWaZ!l]ZgZi]Z8:D!6#<##AVÑZn8]V^gbVcd[i]Z 7dVgY!EgZh^YZciVcY8]^Z[:mZXji^kZ!bV`Zh^iXaZVg/Å>ccdkVi^dc^hVegZgZfj^h^iZ[dg hjhiV^cZY\gdli]#Cddi]ZgeVi]idegdÐiVWaZ\gdli]XVcWZhjhiV^cZYdkZgi^bZ# L^i]djiXdci^cjVa^ccdkVi^dc!bVg`ZihhiV\cViZ!egdYjXihWZXdbZXdbbdY^i^Zh!VcY bVg\^chh]g^c`#Æ'* 6 h^\c^ÐXVci b^cdg^in d[ Wjh^cZhhZh VgZ cdl bV`^c\ egdYjXi^ccdkVi^dcgZhjaiheVgid[hZc^dgbVcV\ZbZciÈh eZg[dgbVcXZ bZig^Xh! VcY ^c hdbZ XVhZh in^c\ kVg^VWaZeVnVcYWdcjhZhidi]ZWjh^cZhhÈh^ccdkVi^dc eZg[dgbVcXZ# ;dg ZmVbeaZ! Vi >II >cYjhig^Zh! cZl egdYjXi gZhjaih bZVhjgZY Wn cZl"egdYjXi hVaZh Vh V eZgXZciV\Z d[ i]Z Wjh^cZhhÈh VccjVa hVaZh gZkZcjZ ^h cdlV`ZneZg[dgbVcXZbZig^X[dgWjh^cZhhjc^i\ZcZgVa bVcV\Zgh!Vadc\l^i]bZZi^c\egdÐiVcYXdhiiVg\Zih# CdiZ i]Vi l]^aZ hi^aa cdi l^YZhegZVY! i]^h egVXi^XZ ^h hZZc^cWZhieZg[dgb^c\XdbeVc^ZhVabdhi[djg"i^bZh Vhd[iZcVh^ceddgeZg[dgbZgh# Exhibit 16: The climate & culture for innovation, and the role of senior management, are keys to success in NPD 26.9% Senior management strongly committed to NPD 79.3% 14.3% NP metrics are part of senior management’s annual objectives 34.3% 50.0% 7.7% Business's climate supports entrepreneurship & innovation 0.0% Senior management provides strong support & em powerment to team s NPD team rewards or recognition for projects Worst Performers Average Business 37.1% 62.1% 3.8% Skunk works & unofficial projects encouraged Tim e-off for creative work; Friday projects 50.5% 0% 15.6% 21.4% 13.7% 27.6% 7.7% 40.0% 65.5% 7.7% 30.1% 55.2% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Percent of Businesses W ith Each Element of Climate Best Performers HZc^dgbVcV\ZbZcieaVnhVaZVYgdaZ^cX]Vbe^dc^c\ i]Z ^ccdkVi^dc Z[[dgi ^c WZhi eZg[dgb^c\ Wjh^cZhhZh! XgZVi^c\Vedh^i^kZXa^bViZVcYXjaijgZ[dg^ccdkVi^dc VcY ZcigZegZcZjgh]^e Vh h]dlc ^c :m]^W^i &+! bjX] bdgZ hd i]Vc ^c eddg eZg[dgb^c\ Wjh^cZhhZh# ;dg © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &+ ZmVbeaZ!i]Zn[dhiZgXgZVi^k^inVcY^ccdkVi^dcWnVaadl^c\i^bZd[[[dghXdji^c\dg Å;g^YVnegd_ZXihÆVh^c@gV[i;ddYhVcYL#A#<dgZ6hhdX^ViZh0i]ZnVgZcdidkZgan g^h` VkZghZ VcY ^ckZhi ^c i]Z dXXVh^dcVa ]^\] g^h` egd_ZXi0 VcY i]Zn ZcXdjgV\Z h`jc` ldg`hÄegd_ZXih VcY iZVbh ldg`^c\ djih^YZ i]Z d[ÐX^Va WjgZVjXgVXn d[ i]Z Wjh^cZhh#HZc^dgbVcV\ZbZciVahdcjgijgZhViZVbXjaijgZl^i]^cWZhieZg[dgb^c\ dg\Vc^oVi^dch! [dhiZgh Z[[ZXi^kZ Xgdhh"[jcXi^dcVa CE9 iZVbh! VcY egdk^YZh higdc\ hjeedgiVcYZbedlZgbZciidi]ZhZiZVbh#;^cVaanCE9iZVbgZlVgYhVcYgZXd\c^i^dc VgZegdk^YZY^cWZhieZg[dgb^c\Wjh^cZhhZh# BVcnhd"XVaaZYXgdhh"[jcXi^dcVaiZVbhVgZcÈikZgnZ[[ZXi^kZViVaa!VXXdgY^c\idi]Z 6EF8 hijYn! WZ^c\ XadhZg id ÅYnh[jcXi^dcVa iZVbhÆ dg h^bean V Y^heVgViZ \gdje d[ gZegZhZciVi^kZh[gdb[jcXi^dcVaYZeVgibZcih#7jiVigjan]da^hi^XVeegdVX]idegdYjXi ^ccdkVi^dc! dcZ d[ i]Z `Znh id gZYjX^c\ i^bZ id bVg`Zi! YZbVcYh Z[[ZXi^kZ Xgdhh [jcXi^dcVaiZVbh#7ZhieZg[dgb^c\Wjh^cZhhZhgZan]ZVk^andcZ[[ZXi^kZXgdhh"[jcXi^dcVa iZVbhidjcYZgiV`Zi]Z^gh^\c^ÐXVcicZlegdYjXiegd_ZXih!l^i]bZbWZghhZXdcYZY [gdb`Zn[jcXi^dch#CdiZi]ViZVX]iZVbbZbWZg^hkZgnbjX]VeVgid[i]Zegd_ZXi iZVbVcY]VhVcZfjVahiV`Z^c^i# 7ZhiegVXi^XZhgZ\VgY^c\cZlegdYjXiegd_ZXiiZVbhVgZdjia^cZY^c:m]^W^i&,#Dc Zm^i^c\ZVX]\ViZ!WZhieZg[dgb^c\Wjh^cZhhZhYZÐcZXaZVganl]d^hdci]ZiZVbVcY l]d ^h cdi! ^c hdbZ Wjh^cZhhZh! ^iÈh cdi XaZVg _jhi l]d ^h VXXdjciVWaZ [dg i]Z ZcY gZhjai# I]Zn `ZZe i]Z iZVb dc i]Z ÐZaY [gdb ZcY id ZcYÄ]VcY"d[[h id Vcdi]Zg iZVb dg YZeVgibZci VgZ cdi VaadlZY ^c WZhi eZg[dgbZghÈ iZVb XjaijgZh# 6h lZaa! V egd_ZXiaZVYZg^hXaZVganYZÐcZY[dgZVX]h^\c^ÐXVciegd_ZXi!gZbV^chdci]Zegd_ZXi [gdb WZ\^cc^c\ id ZcY! ^h \^kZc hdbZ Vji]dg^in dkZg iZVb bZbWZgh! VcY VXih Vh V ZcigZegZcZjg"aZVYZg gVi]Zg i]Vc Vc VYb^c^higVidg# IZVb eZg[dgbVcXZ ^h ^begdkZY Wn i]Z jhZ d[ V Exhibit 17: How best performing businesses organize their teams for NPD h]VgZY ^c[dgbVi^dc hnhiZb WVhZY dc hd[ilVgZ hjX] 53.8% Team is cross-functional: Technical, Vh 6XXdaVYZ bZci^dcZY ZVga^Zg! l^i] Vabdhi [djg 72.1% Marketing, Sales, Operations 79.3% i^bZhVhbVcnWZhieZg[dgb^c\Wjh^cZhhZh]Vk^c\hjX] 38.6% Projects undertaken b y cleared 61.6% identified team of players 79.3% ^c[dgbVi^dc hnhiZbh ^c eaVXZ Vh eddg eZg[dgbZgh! Vh 23.1% Team does project from 48.6% hZZc^c:m]^W^i&,# beginning to end – no hand-offs 72.4% 50.0% Identifiable project team leader ;^cVaan!^cgZijgc[dgi]Z^gZbedlZgbZciVcYVji]dg^in! egd_ZXi iZVbh VgZ ]ZaY VXXdjciVWaZ [dg egd_ZXi gZhjaih! 58.1% 69.0% [dg ZmVbeaZ! Vi i]Z Edhi AVjcX] GZk^Zl EAG# 6i 19.2% 43.8% i]ZhZ EAGh! i]Z gZhjaih VX]^ZkZY dc hjXXZhh Xg^iZg^V 65.5% 7.7% VgZXdbeVgZYidi]ZgZhjaihegdb^hZYVii]Z`Zn\ViZh 32.4% 55.2% dci]ZhZhVbZhjXXZhhXg^iZg^V#:m]^W^i&'h]dlhi]ViV 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% EAG^heVgid[i]ZHiV\Z"<ViZegdXZhh!Wji^i^hb^hh^c\^c Percent of Businesses W ith Each Organizational Element bdhiWjh^cZhhZh/,-d[Wjh^cZhhZhYdcÈiZkZcXdcYjXi VegdeZgEdhiAVjcX]GZk^ZlCdiZVahd[gdb:m]^W^i&, i]ViaZhhi]VcdcZ"i]^gYd[Wjh^cZhhZh]daYegd_ZXiiZVbhVXXdjciVWaZ[dgi]Zegd_ZXiÈh gZhjaih! Wji i]Vi i]^h ^h V XaZVg WZhi egVXi^XZ l^i] WZhi eZg[dgbZgh ZcYdgh^c\ i]^h VeegdVX]WnVcZ^\]i"id"dcZgVi^dkZghjheddgeZg[dgbZgh#7ZhjgZidZbeadnhjXXZhh 63.8% 79.6% 34.6% Leader from beginning to end Team has central & shared inform ation system, IT based Team members accountable for project’s end results 0% Worst Performers Average Business Best Performers © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &, Xg^iZg^V Vi ZVX] \ViZ! WVhZ i]Z <d$@^aa YZX^h^dc dc i]ZhZ Xg^iZg^V! VcY i]Zc ]daY i]Z iZVb VXXdjciVWaZ id VX]^ZkZ i]Z gZhjai! l^i] i]Z ÐcVa EAG WZ^c\ i]Z ÐcVa VXXdjciVW^a^ingZk^Zl# *#L^cc^c\ViEgdYjXi>ccdkVi^dc I]ZgZ^hcdbV\^Xidl^cc^c\ViegdYjXi^ccdkVi^dc#>cYZZY!i]Z6EF8hijYnVcY di]Zgh]VkZ^YZci^ÐZYXdjciaZhhhjXXZhhYg^kZghVhh]dlc^c:m]^W^ih'!+!&(!&+VcY &,VcYhjbbVg^oZY^ci]Z>ccdkVi^dc9^VbdcY#I]ZgZVaX]VaaZc\Z^hbV`^c\i]Zb ldg`^cndjgWjh^cZhh# I]Z [djg i]ZbZhÄ^ccdkVi^dc higViZ\n! V hda^Y ^YZV"id"aVjcX] egdXZhh! edgi[da^d bVcV\ZbZci!VcYXa^bViZ!Z[[ZXi^kZiZVbhVcYaZVYZgh]^eÄbV`Zjei]Z[djged^cih d[ eZg[dgbVcXZ d[ i]Z >ccdkVi^dc 9^VbdcY VcY egdk^YZ V hdjcY [gVbZldg` [dg \j^Y^c\ndjgWjh^cZhhÈhegdYjXi^ccdkVi^dcZ[[dgih#JhZi]ZY^VbdcYid]ZaehigjXijgZ ndjgZ[[dgihVhndjbdkZ[dglVgYid^begdkZndjgWjh^cZhhÈhegdYjXiYZkZadebZci egdYjXi^k^in! VcY i]Zc Yg^aa Ydlc VcY Xdch^YZg ^beaZbZci^c\ hdbZ d[ i]Z WZhi egVXi^XZhdjia^cZY^ci]^hl]^iZeVeZgÄZVX]egVXi^XZ]VhWZZch]dlcidldg`!VcYid aZVYidWZiiZggZhjaih#I]ZY^VbdcYldg`h!hdldg`i]ZY^VbdcY I]Z6ji]dg/ 9g#GdWZgi<#8ddeZg^hEgZh^YZcid[i]ZEgdYjXi9ZkZadebZci>chi^ijiZ>cX#!Egd[Zhhdg d[BVg`Zi^c\Vii]Z9Z<gddiZHX]ddad[7jh^cZhh!BXBVhiZgJc^kZgh^in^c=Vb^aidc! DciVg^d 8VcVYV! VcY Vahd >H7B 9^hi^c\j^h]ZY GZhZVgX] ;Zaadl Vi EZcc HiViZ Jc^kZgh^inÈhHbZVa8daaZ\Zd[7jh^cZhh6Yb^c^higVi^dcZbV^a/gdWZgiXddeZg5Xd\ZXd# XV0lll#egdY"YZk#Xdb 9g#8ddeZg^hVldgaYZmeZgi^ci]ZÐZaYd[cZlegdYjXibVcV\ZbZci!VcYi]Z[Vi]Zg VcYYZkZadeZgd[i]ZHiV\Z"<ViZegdXZhh!cdll^YZanjhZYWnaZVY^c\ÐgbhVgdjcY i]ZldgaYidYg^kZcZlegdYjXihidbVg`Zi#7dW^hVi]dj\]i"aZVYZg^ci]ZÐZaYd[ egdYjXi^ccdkVi^dcbVcV\ZbZci/]Z]VhejWa^h]ZY&%%Vgi^XaZh^caZVY^c\_djgcVah dc cZl egdYjXi bVcV\ZbZci! l^i] bVcn VlVgY l^ccZgh0 VcY ]Z ]Vh Vahd lg^iiZc h^m Wdd`h dc cZl egdYjXi bVcV\ZbZci! ^cXajY^c\ i]Z edejaVg! L^cc^c\ Vi CZl EgdYjXih/6XXZaZgVi^c\i]ZEgdXZhh[gdb>YZVidAVjcX]!l^i]dkZg&+%!%%%Xde^ZhhdaY0 VcY]^h_jhigZaZVhZYEgdYjXiAZVYZgh]^e/EVi]lVnhidEgdÒiVWaZ>ccdkVi^dc# 6Wdjii]ZB^Xgdhd[i:ciZgeg^hZEgd_ZXi BVcV\ZbZciHdaji^dc/ B^Xgdhd[iÈh:ciZgeg^hZEgd_ZXiBVcV\ZbZciHdaji^dc^hjhZYWnbVcnd[i]ZldgaYÈh WZhi eZg[dgb^c\ egdYjXi YZkZadebZci dg\Vc^oVi^dch id hjeedgi i]Z^g ^ccdkVi^dc# ;dgbdgZ^c[dgbVi^dcdci]ZB^Xgdhd[i:EBHdaji^dcVcYXdbeVc^Zhl]djhZ^i^c i]ZegdYjXiYZkZadebZciegdXZhh!VcYdceVgicZghi]Vildg`l^i]jh^ccZlegdYjXi YZkZadebZci!eaZVhZk^h^illl#b^Xgdhd[i#Xdb$egdYYZk © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &- :cYcdiZhGZ[ZgZcXZh/ ;ddicdiZh &I]ZiZgbÅegdYjXigdVYbVeÆ]VhXdbZid]VkZbVcnbZVc^c\h^cWjh^cZhh#=ZgZ>bZVcVhigViZ\^X gdVYbVe!l]^X]aVnhdjii]ZbV_dg^c^i^Vi^kZhVcYeaVi[dgbhi]ZWjh^cZhhl^aajcYZgiV`ZlZaa^cidi]Z [jijgZ!VhdeedhZYidViVXi^XVagdVYbVe!l]^X]a^hihZVX]VcYZkZgnegdYjXi!ZmiZch^dc!bdY^ÐXVi^dc! ilZV`!ZiX# 'I]ZiZgbÅiZX]cdad\ngdVYbVeÆVahd]VhhZkZgVaY^[[ZgZcibZVc^c\h#=ZgZ>jhZi]ZiZgbidYZcdiZ ndjg Wjh^cZhhÈh iZX]cdad\^XVa YZkZadebZcih dg iZX]cdad\n VXfj^h^i^dch0 Wn XdcigVhi! i]Z iZgb ÅiZX]cdad\ngdVYbVeÆ^hhdbZi^bZhjhZYidYZhXg^WZl]VicZliZX]cdad\^ZhVgZVci^X^eViZY^cVc ^cYjhignÄbdgZd[Vc^cYjhigniZX]cdad\^XVa[dgZXVhi# :cYcdiZh & ;Vhi!;dXjhZY!;Zgi^aZ/I]Z>ccdkVi^dc:kdaji^dc!8]Zh`^cVcY;^iX]/LdgaYl^YZ!'%%(# ' HdjgXZd[YViV/6gi]jg9#A^iiaZ#=dl8dbeVc^ZhJhZ>ccdkVi^dcid>begdkZEgdÒiVW^a^inVcY<gdli]# >ccdkVi^dc:mXZaaZcXZhijYn!'%%*# ( 6EF8 WZcX]bVg`^c\ hijYn0 hZZ/ G#<# 8ddeZg! H#?# :Y\Zii :#?# @aZ^chX]b^Yi! CZl EgdYjXi 9ZkZadebZci7ZhiEgVXi^XZhHijYn/L]Vi9^hi^c\j^h]Zhi]ZIdeEZg[dgbZgh!=djhidc/6EF86bZg^XVc EgdYjXi^k^inFjVa^in8ZciZg!'%%'0VcY/G#<#8ddeZg!H#?#:Y\Zii:#?#@aZ^chX]b^Yi!7ZhiEgVXi^XZh ^c EgdYjXi >ccdkVi^dc/ L]Vi 9^hi^c\j^h]Zh Ide EZg[dgbZgh! EgdYjXi 9ZkZadebZci >chi^ijiZ! '%%( lll#egdY"YZk#Xdb# ) I]^hl]^iZeVeZg^hWVhZYdcVcZlWdd`Wni]ZVji]dg/G#<#8ddeZg!EgdYjXiAZVYZgh]^e/EVi]lVnh idEgdÒiVWaZ>ccdkVi^dc!'cYZY^i^dc#GZVY^c\!B6/EZghZjh7dd`h!'%%*#6ahdVkV^aVWaZVi/lll#hiV\Z" \ViZ#Xdb * 6EF8hijYn!hZZZcYcdiZ(# + 6\ddYhjbbVgnd[gZhZVgX]XdcXajh^dch[gdbbVcnhijY^Zh^cidl]VibV`Zh[dghjXXZhh[jaegdYjXi ^ccdkVi^dc ^h [djcY ^c/ G#<# 8ddeZg! L^cc^c\ Vi CZl EgdYjXih/ 6XXZaZgVi^c\ i]Z EgdXZhh [gdb >YZV idAVjcX]!(gYZY^i^dc#GZVY^c\!B6/EZghZjh7dd`h!'%%&!ee''"&&'#HZZVahd/G#<#8ddeZg!ÅCZl egdYjXih/L]VihZeVgViZhi]Zl^ccZgh[gdbi]ZadhZgh!ÆX]VeiZg&^c/I]ZE9B6=VcYWdd`d[CZl EgdYjXi9ZkZadebZci!'cY:Y^i^dc#CZlNdg`!CN?d]cL^aZnHdch!'%%)# , EgdXiZg <VbWaZ XVaah i]Z^g Y^VbdcY i]Z Å>c^i^Vi^kZh 9^VbdcYÆ0 ^i lVh bdYZaZY dc djg gZhjaih [gdbVcZVga^ZgWZhiegVXi^XZhhijYn#HZZ/B#B^aah!Å>beaZbZci^c\VHiV\Z"<ViZIBegdXZhhViEgdXiZg <VbWaZÆ!6hhdX^Vi^dc[dgBVcj[VXijg^c\:mXZaaZcXZ>ciZgcVi^dcVa8dc[ZgZcXZ!Å8dbeZi^c\dci]Z \adWVahiV\ZÆ!8^cX^ccVi^!D]^d!DXidWZg'%%)# ;dg Vc djia^cZ d[ edgi[da^d bVcV\ZbZci bZi]dYh! ^cXajY^c\ higViZ\^X WjX`Zih! hZZ/ G#<# 8ddeZg! H#?# :Y\Zii :#?# @aZ^chX]b^Yi! Edgi[da^d BVcV\ZbZci [dg CZl EgdYjXih! 'cY ZY^i^dc# GZVY^c\! B6/ EZghZjh7dd`h!'%%'0Vahd/G#<#8ddeZg!H#?#:Y\Zii:#?#@aZ^chX]b^Yi!ÅDei^b^o^c\i]ZHiV\Z"<ViZ egdXZhh/L]ViWZhiegVXi^XZXdbeVc^ZhVgZYd^c\ÄeVgi>>Æ!GZhZVgX]"IZX]cdad\nBVcV\ZbZci!)*! +!Cdk"9ZX'%%'# . EVgihd[i]^hhZXi^dcVgZiV`Zc[gdbVcVgi^XaZWni]ZVji]dg/G#<#8ddeZg!ÅBVm^b^o^c\i]ZkVajZ d[ ndjg cZl egdYjXi edgi[da^d/ BZi]dYh! bZig^Xh VcY hXdgZXVgYhÆ! 8jggZci >hhjZh ^c IZX]cdad\n BVcV\ZbZci# =dWd`Zc! C#?#/ HiZkZch >chi^ijiZ d[ IZX]cdad\n! HiZkZch 6aa^VcXZ [dg IZX]cdad\n BVcV\ZbZci!,!&!L^ciZg'%%(!&# &% HZXi^dciV`Zc[gdb/G#<#8ddeZg!ÅNdjgCE9edgi[da^dbVnWZ]Vgb[jaidndjgWjh^cZhhÈh]ZVai]Æ! E9B6 K^h^dch! MM>M! '! 6eg^a '%%*! ''"'+0 hZZ Vahd ZcYcdiZ -/ Edgi[da^d BVcV\ZbZci [dg CZl EgdYjXih# && HZZ/G#<#8ddeZg!ÅNdjgCE9edgi[da^dbVnWZ]Vgb[jaidndjgWjh^cZhhÈh]ZVai]Æ!E9B6K^h^dch! MM>M!'!6eg^a'%%*!''"'+# &' HZZ/ G#:# 6aWg^\]i I#6# @VeeZa! ÅGdVYbVee^c\ ^c i]Z XdgedgVi^dcÆ! GZhZVgX]"IZX]cdad\n BVcV\ZbZci! )+! '! BVgX]"6eg^a! '%%(! ee# (&")%0 Vahd/ 6# BXB^aaVc! ÅGdVYbVee^c\Ä6\Zci d[ X]Vc\ZÆ!GZhZVgX]"IZX]cdad\nBVcV\ZbZci!)+!'!BVgX]"6eg^a!'%%(!)%"),0VcY/B#=#BnZg6#E# AZ]cZgY#I]ZEdlZgd[EgdYjXiEaVi[dgbh#CZlNdg`/;gZZEgZhh!&..,# &( EVgihd[i]^hhZXi^dcVgZiV`Zc[gdbVcVgi^XaZWni]ZVji]dg0hZZZcYcdiZ.# &) >G>hijYnd[edgi[da^dbZi]dYhjhZYkZghjhgZhjaihVX]^ZkZY#HZZ/G#<#8ddeZg!H#?#:Y\Zii:#?# @aZ^chX]b^Yi!ÅEdgi[da^dbVcV\ZbZci[dgcZlegdYjXiYZkZadebZci/GZhjaihd[Vc^cYjhignegVXi^XZh hijYn!G9BVcV\ZbZci!(&!)!DXidWZg'%%&!(+&"(-%#HZZVahdZcYcdiZ-/Edgi[da^dBVcV\ZbZci [dgCZlEgdYjXih!ee&+("&+)# &* I]ZEgdYjXi^k^in>cYZm^h^aajhigViZY^cbdgZYZiV^a^cZcYcdiZ-/Edgi[da^dBVcV\ZbZci[dgCZl EgdYjXih!e)%# &+ I]ZgZVadei^dchdgZmeZXiZYXdbbZgX^VakVajZbZi]dY^hZmeaV^cZY^cbdgZYZiV^a^cZcYcdiZ-/ Edgi[da^dBVcV\ZbZci[dgCZlEgdYjXih!e)'# &, >G>hijYn0hZZZcYcdiZ&)# &HdjgXZd[hXdgZXVgYXg^iZg^V^hZcYcdiZ-/Edgi[da^dBVcV\ZbZci[dgCZlEgdYjXih!e*)# &. IgVYZcVbZ d[ B^Xgdhd[i 8dgedgVi^dc# B^Xgdhd[i d[[Zgh Y^[[ZgZci aZkZah d[ gZhdjgXZ bVcV\ZbZci hd[ilVgZ! ^cXajY^c\ BH"Egd_ZXi! BH"Egd_ZXi Egd[Zhh^dcVa VcY :ciZgeg^hZ Egd_ZXi BVcV\ZbZci# HZZ lll#b^Xgdhd[i#Xdb '% HiV\Z"<ViZ ^h V gZ\^hiZgZY igVYZcVbZ d[ i]Z EgdYjXi 9ZkZadebZci >chi^ijiZ >cX# I]^h hZXi^dc YZhXg^W^c\HiV\Z"<ViZ^hWVhZYdcbViZg^Va[gdbbVcnhdjgXZh0hZZ[dgZmVbeaZ/G#<#8ddeZg!Å9d^c\ ^ig^\]iÄl^cc^c\l^i]cZlegdYjXih!Æ>kZn7jh^cZhh?djgcVa!?jan"6j\jhi'%%%!*)"+%0G#<#8ddeZg! L^cc^c\ Vi CZl EgdYjXih/ 6XXZaZgVi^c\ i]Z EgdXZhh [gdb >YZV id AVjcX]! (gY ZY^i^dc# GZVY^c\! B6/ EZghZjh7dd`h!'%%&0G#<#8ddeZg!ÅHiV\Z"<ViZcZlegdYjXiYZkZadebZciegdXZhhZh/V\VbZeaVc [gdb ^YZV id aVjcX]Æ! ^c/ I]Z EdgiVWaZ B76 ^c Egd_ZXi BVcV\ZbZci! ZY# Wn :# KZgoj]! =dWd`Zc! C#?#/?d]cL^aZnHdch!'%%(!ee#(%."()+#I]ZiZgbÅHiV\Z"<ViZÇlVhÐghijhZY^ceg^ci^cZVgan ejWa^XVi^dch!hjX]Vh/G#<#8ddeZg!ÅI]ZcZlegdYjXiegdXZhh/VYZX^h^dc\j^YZ[dgbVcV\ZghÆ!?djgcVa d[BVg`Zi^c\BVcV\ZbZci(!(!Heg^c\&.--!'(-"'**0VcY/G#<#8ddeZg!ÅHiV\Z"\ViZhnhiZbh/VcZl idda[dgbVcV\^c\cZlegdYjXihÆ!7jh^cZhh=dg^odch((!(!BVn"?jcZ!&..%# '& 6EF8WZcX]bVg`^c\hijYn0hZZZcYcdiZ(# '' FjdiVi^dc iV`Zc [gdb E9B6 WZhi egVXi^XZh hijYn0 hZZ/ 6# <g^[Ðc! 9g^kZgh d[ CE9 HjXXZhh/ I]Z &.., E9B6 GZedgi/ 8]^XV\d! EgdYjXi 9ZkZadebZci BVcV\ZbZci 6hhdX^Vi^dc! &..,# '( 6XXdaVYZ ^h V gZ\^hiZgZY igVYZcVbZ d[ Hde]Zdc >cX# 6XXdaVYZ ^h V HiV\Z"<ViZ VjidbVi^dc hd[ilVgZeVX`V\Z0hZZlll#hde]Zdc#Xdb ') HZZZcYcdiZ)/EgdYjXiAZVYZgh]^e/EVi]lVnhidEgdÒiVWaZ>ccdkVi^dc!e'((# '* HdjgXZd[fjdiVi^dc/B#B^aah^cZcYcdiZ,# © 2000-2014 Product Development Institute Inc. Product Development Institute Inc. and Stage-Gate International are registered trademarks. L^cc^c\ViCZlEgdYjXih/EVi]lVnhidEgdÐiVWaZ>ccdkVi^dc www.stage-gate.com &. Stage-Gate International is the world's leading full-service provider of solutions which enable organizations to improve their Product Innovation and Portfolio Management capabilities and performance. Our clients include 5000+ organizations of all sizes across all industries. +1-905-304-8797 www.stage-gate.com Visit our website and subscribe to receive the latest research, information and complimentary articles to keep you current in product innovation!