The Case Study Interview What is a Case Study? Fundamental part of the consulting interview Tests your ability to assimilate written material, extract relevant points and present ideas Brain teaser, business strategy or operational type questions May be deliberately abstract, obscure or puzzling Be ready for the interviewer to become irritated – often a ruse! Be ready for the unexpected and the introduction of last minute information Individual or Group Types of Case Study Type Example Market Entry An Asian crisp manufacturing company would like to enter the UK Market, would you advise it to do so? New Product Introduction Should a baby food manufacturer start producing dummies? Positioning & Marketing A high street bank is offering a new type of loan. How should it be marketed? Performance improvement strategies A mobile phone company is reporting rising sales but declining revenue – why? Benefits Assessment An airline CEO has asked you to evaluate the benefits and pitfalls of electronic ticketing Mergers & Acquisitions Should a wine producer buy a beer company or cheese factory? Brain Teasers Why are manhole covers round? Why are Case Studies used? Simulates the actual job – can you handle it? Assesses your creative & analytical thinking and problem solving abilities How you will come across to a client Your ability to clearly explain ideas How you react under pressure – can you think on your feet? Tips for tackling the Case! Clarify the problem - Listen to or read data carefully Ask questions to clarify Ask questions to obtain further information Ensure a good understanding of the business issue Structure the issues - Think before you speak Identify key issues Breakdown the problem into logical parts Use diagrams or mindmaps to clarify thinking Tips for tackling the Case! Analyse the information - - Use appropriate frameworks (Porters 5 forces, BCG Growth Share matrix, 4 P’s, 3C’s) Focus on most important issues first Assume interviewer has little or no knowledge of the topic Do not be afraid to admit mistakes and change direction if need be Explain assumptions you are making Keep asking questions Summarise and conclude - Offer actionable solutions and clear recommendations Always refer back to original question What does an interviewer look for? Skill Thoughts Analytical Skills o Is the student thinking creatively? o Are they approaching the problem logically? Strategic Thinking o Is the student using the correct business frameworks? o Are they considering organisational and process issues? Problem Solving o Has student correctly prioritised the issues? o Is the student breaking down the problem into logical components? o Is the student clearly stating their assumptions? Effective Communica tion o Is the student asking relevant questions? o Are they articulating their thoughts clearly? o Is the student being persuasive? Working Style o Is the student relaxed and confident? o Is the student demonstrating good team skills? o What impression would the student give to a client? SWOT Analysis. Porter’s 5 Forces Models & Frameworks Cost-Benefit Analysis Boston Consulting Growth Share Matrix Cracking the Case http://www.mckinsey.com/careers/how_do _i_apply/how_to_do_well_in_the_interview .aspx http://www2.warwick.ac.uk/services/career s/hub/video/ Useful Weblinks www.consultancylinks.com www.casequestions.com http://www.occstrategy.com /node/453 www.insidecareers.com http://www.bcg.com/careers /interview_prep/interactive_ splash.html http://www.marakon.com/ca r_app_grad_case.html http://www.mckinsey.com/ careers/how_do_i_apply/ how_to_do_well_in_the_i nterview/case_interview/p ractice_cases/great%20b urger.aspx http://www.oliverwyman.c om/ow/4797.htm http://targetjobs.co.uk/ma nagementconsulting/applicationsand-interviews-for-thissector.aspx Top Tips for success Your approach is more important than end result Listen carefully Think before you speak Ask questions Must be comfortable with basic arithmetic Use your judgement & common sense Make notes Draw diagrams to aid explanation Articulate your thinking Demonstrate enthusiasm Show confidence, without being arrogant Be yourself RELAX & ENJOY the process Students should not: Force fit frameworks or models Expect to find the perfect answer Use too much jargon Present recommendations that are not realistic Be over dominant in group case studies