Individual Behaviour 8 May 2012 Professor Mark Taylor

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Individual Behaviour

8 May 2012

Chair:

Professor Mark Taylor (Dean of WBS)

Panel:

Professor Graham Loomes

• Introduction to the Individual Behaviour GPP theme

Dr Thomas Hills

• Search in space and mind: how we find what we are looking for

Dr Dawn Eubanks

• The Impact of Leader Errors on Follower Perceptions

Professor Nick Chater

• The Mind is Flat

Global Priorities Programme - Overview

 Supporting and enhancing multidisciplinary and crossdepartmental research

 Demonstrating the impacts of research and engaging with key users

 Generating research income through interdisciplinary research that addresses major global issues

Individual Behaviour

Professor Graham Loomes

Behavioural Science Group, Warwick Business School

Academic Lead:

Graham Loomes g.c.loomes@warwick.ac.uk

Research Support Lead:

Ronni Littlewood

V.R.Littlewood@warwick.ac.uk

What IS ‘individual behaviour’? What would individuals be without other individuals and the families, groups, organisations and other individuals we interact with?

We may view things from the perspective of an individual – how each of us perceive, absorb, make sense of, decide about and act upon the world and the people around us

Many areas, many puzzles

Do we behave rationally? Predictably irrationally? On average?

What abilities have we evolved to perceive, decide, act?

How do we judge, evaluate, choose?

How do we understand and handle risk and uncertainty – personal and financial?

How do we trade off between present and different future times?

How do we interact with others – co-operating and/or competing?

This GPP aims to be open and welcoming – interested in new associations and cross-fertilisation

Too broad and diverse to cover in one evening

– so some examples . . .

Search in space and mind: how we find what we are looking for

Dr Thomas Hills

Department of Psychology

TIME

TIME

TIME

TIME

TIME

TIME

We solve a similar problem both in space and mind: When to explore and when to exploit?

Area-restricted search

The exploration-exploitation trade-off

Exploitation Exploration

Innovation and Patent law

Obsessive Compulsive Disorder

Drug addiction

Looking for your car in a parking lot

Trying to solve a research problem

The evolution of the trade-off

Memory search across the lifespan

The Future

How can we be helped to navigate our own minds?

What’s the cognitive basis of disorders like Alzheimer’s disease and depression?

How does the way information is structured influence what we learn and remember?

The Impact of Leader Errors on

Follower Perceptions

Dr Dawn Eubanks

Behavioural Science Group and MSM, Warwick Business School dawn.eubanks@wbs.ac.uk

Project Collaborators

Sam Hunter – Penn State

Ethan Waples

University of Central Oklahoma

Why leader errors?

• Given the complex and ambiguous decisions that leaders are required to make, incidents of error are understandable - indeed expected

• “an avoidable action (or inaction) is chosen by a leader which results in an initial outcome outside

of the leader’s original intent, goal, or prediction

– Hunter, Tate, Dzieweczynsk, Bedell-Avers (The

Leadership Quarterly, 2011)

Errors take many forms

• Titanic steering error

– 1,517 casualties

• BP Deepwater Horizon

– 11 casualties

Judgement of errors

• Not all errors are judged equally.

• Some are viewed as “unfortunate human mistakes”.

• Others make us feel that something corrupt or unjust occurred.

• Our perceptions of errors and judgement of leaders vary.

A short study

• How do different types of errors influence follower perceptions of justice?

• Data were collected from 187 undergraduate students.

• Each participant read a vignette where one type of error was represented 3 times. They then completed measures of Justice Perceptions.

Variables of interest

• Error types –

Based on Fleishman et al. 1991

– information search and structuring

– information use in problem solving

– managing personnel resources

– managing material resources

• Justice perceptions (Moorman 1991)

What we found

1) Information search and structuring errors appear to have the lowest amount of negative influence on justice perceptions compared to other error types.

2) Managing material resources errors seem to have the largest negative impact on justice perceptions compared to other error types.

What does this mean then?

Take home message:

If there is a perception that a leader is poorly managing resources that are critical to the job performance of the follower, there may be a stronger negative reaction for justice perceptions than when there is a perception that a leader didn’t include all the important components in an information search and structuring activity.

Just the beginning!

• Errors and the role of time

• Errors and creativity/innovation

Thank You!

Questions?

Behavioural Science Website: http://warwickbehaviouralscience.com

The Mind is Flat:

The illusion of mental depth

Professor Nick Chater

Behavioural Science Group, Warwick Business School

The myth of introspection:

• Peering into one’s mental “depths”

– What do I believe?

– What do I want?

– How do I act?

...

– What shall I buy?

– How should I answer this questionnaire?

But we cannot peer into our own minds...

• We infer our own inner life from our words and actions, just as we infer those of a third person

• And then invent what we will do and say next

Inferring our own preferences

• Johansson, Hall et al.,

Science

• False feedback on choices

– not noticed

– rationalization given

– later preferences changed

– And it works with jam

– And ethical dilemmas

The utilitarian dream

• Bentham’s dream of morality and public policy seeking to maximize

“utility”

• We might even hope some approximation to be delivered by the market (welfare economics)

• But this presupposes stable

“utilities” can somehow be

“extracted” from our hidden mental depths

But if the mind is flat, there is no hidden utility to measure

• Test case: can we measure the “(dis)utility” of pain?

• A “BDM” auction with small electric shocks

Vlaev, Seymour, Dolan & Chater, Psychological Science, 2009

You receive 40p

You will receive a shock time

Select price to avoid

15 further shocks

0p 20p 40p

Market price is determined randomly

0p

30p

20p

10p

You offered 14p

Market price was 4p

Sale authorised

Sale price = 4p

Pain magnitudes were presented in pairs in three blocks of ten trials

Two “endowment” conditions

£0.40 per trial

£0.80 per trial

25

20

15

35

30

Endowment = 40 pence

10

5

0

Low-Medium Medium-High

Context Condition

Low-High

High

Medium

Low

70

60

50

40

30

20

10

Endowment = 80 pence

High

Medium

Low

0

Low-Medium Medium-High Low-High

Context Condition

• People double their offers, when they have double the money...

• Value of pain changes by x2 within minutes!

Utilitarianism fails...

• Not because utility is hard to measure

• But because there is no utility to be measured

– our underlying preferences, desires, “utilities” are illusory

– i.e., continually re-invented for each new time and situation

So prices don’t reveal , but are shaped by , prices

• People can’t “know” their values

• So they must partly infer them from market prices

• Allowing feedback loops between values and prices

“value” “price”

• One origin of booms and crashes?

“People know the price of everything, but the value of nothing”

The mind is flat!

...Consumer behaviour...

...Ethical theory...

...Market behaviour...

Mental “depth” is an illusion

Next Ideas Cafe

Thursday 14 June 5.30pm

Chancellor’s Suite, Rootes Social Building

Global Governance

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