Team Leader Development Programme 2015/2016 – Schedule and Programme Objectives
Module
TLDP 2015/2016
Programme
Launch/Induction
Date
22/10/2015
Learning Outcomes: By the end of this module the delegates will have:
Facilitated by
KH & TH
 A full overview of the programme content, learning outcomes, style and requirements of all post module
activities
 Identified their learning style preference and what this means in terms of their development and the
programme design
5/11/2015
 Defined the leadership qualities and skills of an effective team leader
 Distinguished the various types of leadership and recognised their preferred leadership style
 Identified their strengths and weaknesses and drawn up a personal action plan to develop personal
effectiveness
 Recognised the various roles performed by people in teams
 Worked as an effective team member
 Discussed the skills and techniques to create an environment in which people want to perform
 Identified their key motivator
Module 2 –
Managing Work &
Time
17/12/2015
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Analysed how they, and those responsible to them, spend working time
Identified goals and priority tasks
Demonstrated the benefits of using some fundamental planning principles
Drawn up a simple action plan in preparation for a ‘mini-project’
Identified the steps and skills involved in delegating in order to carry out the process effectively
Described the coaching process and the skills involved in effective coaching
TH
Module 3 –
Managing People
7/1/2016
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Understood the basic rights in interpersonal relationships
Explained basic Transactional Analysis (TA) Techniques
Distinguished assertive behaviour from aggressive behaviour
Developed methods to handle conflict
Practiced dealing with poor behaviour and how to change behaviour/improve standards of performance
Demonstrated the skills of giving feedback
TH
09:30 – 13:00
Module 1- The
Role of the Team
Leader
Programme Objectives and Learning Outcomes - TLDP 2015/2016 v.1
TH
Module 4 –
Developing
Individual
Performance
11/2/2016
Defined performance management in its widest terms
Described the benefits of the Development and Performance Review (DPR) process to the individual
and the business
Detailed the DPR process
Described how to prepare for a DPR conversation
Demonstrated how to conduct an effective Development and Performance review conversation
KH
Module 5 – Train
the Trainer
10/3/2016
 Considered key theories and concepts in relation to adult learning
 Identified their preferred learning style (s) and considered the impact when delivering on the job training to
their team
 Practised writing individual and group training objectives
 Delivered to a specified time a one to one training activity and a small group activity
 Given and received feedback on their training to support continuous improvement
TH
Module 6 – Team
Communication
14/4/2016
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TH
Module 7 –
Managing
Performance
12/5/2016
 Explain the University’s ‘people management’ framework and under what circumstances each procedure
must be followed
 Describe what constitutes ‘under performance’ in the workplace and explain the reasons why this may
occur
 Describe (and have practiced) an ‘informal’ approach to managing poor performance in the workplace
using the 8 steps PEG and PIP model
 Explain the importance of maintaining records in instances where poor performance has been discussed
 Describe the techniques involved in influencing positive behaviour in the workplace
09:30-12:00
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Identified effective forms of communication and why effective communication is important
Understood the key principles of team briefing
Recognised the importance of body language in communication
Developed appropriate communication skills including questioning, listening and rapport building
Demonstrated their ability to plan, prepare and carry out a team briefing session
Prepared an agenda for a team meeting
Practiced the skills of drawing out, paraphrasing and summarising
Carried out a team meeting
Programme Objectives and Learning Outcomes - TLDP 2015/2016 v.1
HR
Module 8 –
7/6/2016
Presentation Skills
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Assessed their current presentation style
Explained how to structure a presentation
Identified the key skills of delivering effective presentations
Identified the requirements of a presentation within the TLDP
TH
Module 9 –
16/6/2016
Selecting the Right
People
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Explained the importance of recruitment & selection procedures
Defined the key steps within the recruitment & selection process
Identified key legislation relating to recruitment & selection and recall its application at a practical level
Demonstrated how to shortlist applicants for interview
Highlighted potential interview pitfalls
Demonstrated how to conduct an effective recruitment interview
Recalled how to select the successful candidate
HR
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Explain key learning from the programme and demonstrate/describe the impact on personal
and team performance
TH/KH
09:30-14:30
TLDP Final
Presentations
30/6/2016
Programme Objectives and Learning Outcomes - TLDP 2015/2016 v.1