Emily W. Thompson, Ph.D.
EmilyWT@uga.edu | emilywthompson.com
@DrEmilyT
Education
2009
1998
1995
Ph.D. (Major: Educational Technology)
Dissertation: Adult Learner Participation in Computer-Mediated Communication:
Performance, Satisfaction, and Reasons for Participation
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ
M.Ed. (Major: Educational Media & Computers)
Thesis Project: Japanese Internment in Arizona (Computer-Based Training)
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ
B.A. (Major: English; Minor: History)
College of Liberal Arts, University of New Orleans,
New Orleans, LA
Teaching Experience
Spring 2004 – Instructor
Spring 2009 Introduction to Learning Technology
W. P. Carey MBA – Online Program, Arizona State University
 Developed, taught, and graded a two-hour lecture and lab training session to incoming
MBA students.
 Ten sessions delivered to 650 students with sections ranging in size from 50 to 100 students
each.
 Evaluations available upon request.
Fall 1997
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Intern
Mary Lou Fulton College of Education, Arizona State University
Co-taught graduate level "EMC 598: Introduction to Authorware" course; developed
objectives, assignments, and assessment instruments for course; administered and led all
technical portions of the course (lectures and labs)—over 75% of class time.
Publications
 Thompson, E. W., & Savenye, W. C. (2007). Adult learner participation in an online degree
program: A program-level study of voluntary computer-mediated communication. Distance
Education, 28 (3), 299–312.
Professional Experience
2009 – Present Manager of Instructional Technology
Terry College of Business, The University of Georgia
 Coordinate and facilitate the research and implementation of classroom innovations to
enhance student learning.
 Support awareness, adoption, training, and troubleshooting of Learning Management
System, Blackboard Vista, across 140+ faculty in the college.
Emily W. Thompson, Ph.D.
EmilyWT@uga.edu | emilywthompson.com
@DrEmilyT
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Recommend instructional design best practices to improve student learning/satisfaction.
Recommend usability best practices to maximize faculty efficiency in classroom
management tasks.
Produce written guidelines, requirements, training documentation for course delivery and
learning management systems.
2003 – 2009
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Assistant Director
W. P. Carey MBA – Online Program, Arizona State University
Led program improvements based on formative evaluations. Coordinated faculty, staff,
students, and vendors to ensure successful launch and delivery of online courses.
Managed student services team. Hired new staff to support enrollment growth.
Supported and maintained student graduation rate of 95% or higher.
Managed and resolved escalated academic issues across up to 375 students at any one time
(counseling students and faculty on academic integrity and performance issues).
Developed marketing messages and administrative support structure for new programs
(such as dual degree program offerings). Led program-level marketing efforts with web
marketing vendors and provide input on associated creative. Participated in web site
content production and review.
Produced research reports on web statistics and multi-year marketing survey data to guide
web-based marketing efforts. Produced written guidelines, requirements, and training
documentation for course delivery and learning management systems.
Conducted face-to-face training of adult learners and teaching faculty.
1998 – 2003
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Technology Support Analyst Senior
W. P. Carey School of Business Information Technology, Arizona State University
Facilitated expansion of online program, managed team of developers, designed and
developed web sites, created planning and design documentation for open enrollment MBA
Online Program.
Developed planning documentation, course model, technical requirements for the corporate
“ASU MBA Online Program,” the first online degree program offered at ASU; managed
implementation including interface design, content production, structure, and deployment;
provided training for corporate-sponsored cohorts.
Researched, tested, implemented web technologies to enhance existing online course
material; led standardization of over 200 course web sites; streamlined online course design
and development processes.
1997 – 1999
(Part-Time)
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Instructional Design & Development Consulting for American Cancer Society
(AZ), Nalco Chemical Company (IL), Presbytery of Chicago (IL), Presbytery of
the Western Reserve (IL)
Conducted needs assessments, created proposals, negotiated contracts, and created web
sites or computer-based training, depending on need.
1995 – 1998
Library Specialist
Emily W. Thompson, Ph.D.
EmilyWT@uga.edu | emilywthompson.com
@DrEmilyT
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1995
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Arizona Historical Foundation, Arizona State University
Initiated, planned, created, maintained, and promoted web site; provided detailed reference
service to wide variety of patrons ranging from students to media; developed instructional
and collection guides.
Proofreader (full-time seasonal position)
Academic & Administrative Documents, Arizona State University
Proofread and edited technical and academic content for ASU student catalogs; selected
photographs to complement content of ASU student catalogs
Academic Service
 2010—AECT International Convention, Div. of Distance Learning (Proposal Reviewer)
 2010, 2009, 2008—TCC Worldwide Online Conference (Proposal Reviewer)
 2008—Current Issues in Education (Manuscript Reviewer)
 2008—Research Grant Competition, 2008–2009, ASU Graduate & Professional Student
Association (Manuscript Reviewer)
 2008—Division of Psychology in Education Graduate Student Committee, ASU Mary Lou
Fulton College of Education (Member)
Professional Memberships
 Current—Association for the Advancement of Computing in Education (AACE)
 Current—American Educational Research Association (AERA)
 Current—Association for Educational Communications and Technology (AECT)
 Current—The Honor Society of Phi Kappa Phi
 2005—MBA Task Force process improvement committee
Professional Development
 2007 & 2008—UCEA Annual Marketing Seminar
 2007 & 2008—GMAC Annual Industry Conference
 2005 & 2008—AECT International Convention
 2004—Team Challenge Facilitator Training (ASU Student Recreation Center)
 2004—Stepping into Leadership (ASU)
 2002/2001—Macromedia Advanced & Fast Track to ColdFusion
Awards
 1993—Ninth Annual Catherine Barragy Mackin Memorial Prize, Univ. of New Orleans
 1991—National Merit Scholar; Patrick F. Taylor Scholarship, University of New Orleans