Richard L. Daniels
VITA
January 2015
4621 Buckline Circle
Dunwoody, GA 30338
(770) 551-8751
Terry College of Business
University of Georgia
Athens, GA 30602-6262
(404) 842-4862
Education:
1986
Ph.D., Production and Operations Management, Graduate School of Management, University of
California, Los Angeles
Thesis: Joint Sequencing/Resource-Allocation Scheduling with Multiple Performance Measures
Thesis Advisors: Rosser T. Nelson and Rakesh K. Sarin
1980
B.A., Chemistry, College of Arts and Sciences, Northwestern University
Professional Experience:
2009 to
present
Professor of Management and Director of MBA Programs, Terry College of Business, University
of Georgia
2008 to
2009
Professor of Management and Director of Professional MBA Programs, Terry College of
Business, University of Georgia
2003 to
2008
Professor of Management and Director of the Executive MBA Program, Terry College of
Business, University of Georgia
2000 to
2003
Professor of Management and Associate Dean for Executive Programs, Terry College of
Business, University of Georgia
1999 to
2000
Professor of Operations Management, College of Management, Georgia Institute of Technology
1993 to
1999
Associate Professor of Operations Management, College of Management, Georgia Institute of
Technology
1990 to
1993
Associate Professor of Business Administration, Fuqua School of Business, Duke University
1986 to
1990
Assistant Professor of Business Administration, Fuqua School of Business, Duke University
Publications:
“Reducing the Risk of Unacceptable Project Performance: A Demonstration Case Analysis,” with J.N.
Street, Cost Engineering, 52 (2010), 10-19
“Simultaneously Determining the Mix of Space Launch Vehicles and the Assignment of Satellites to
Rockets,” with L. Morgan and A. Morton, European Journal of Operational Research, 172 (2006), 747760
“Tree Models,” with D. Shi, in Encyclopedia of Statistics in Behavioral Science, B.S. Everitt and D.C.
Howell (Eds.), John Wiley and Sons, 2005
“Flow Shop Scheduling with Partial Resource Flexibility,” with J.B. Mazzola and D. Shi, Management
Science, 50 (2004), 658-669
“A Survey of Manufacturing Flexibility: Implications for E-Business Flexibility,” with D. Shi, IBM
Systems Journal, 42 (2003), 414-427
“Integrating Product Mix and Technology Adoption Decisions: A Portfolio Approach for Evaluating
Advanced Technologies in the Automobile Industry,” with L. Morgan, Journal of Operations
Management, 19 (2001), 219-238
“Marketing/Manufacturing Tradeoffs in Product Line Management: Insights from a Mathematical
Programming Model,” with P. Kouvelis and L. Morgan, IIE Transactions, 33 (2001), 949-962
“Robust Scheduling of a Two Machine Flow Shop with Uncertain Processing Times,” with P. Kouvelis
and G. Vairaktarakis, IIE Transactions, 32 (2000), 421-432
“Heuristics for Parallel-Machine Flexible-Resource Scheduling Problems with Unspecified Job
Assignment,” with S. Hua and S. Webster, Computers and Operations Research, 26 (1999), 143-155
“A Model for Warehouse Order Picking,” with J.L. Rummel and R. Schantz, European Journal of
Operational Research, 105 (1998), 1-17
“β--Robust Scheduling for Single-Machine Systems with Uncertain Processing Times,” with J.E. Carrillo,
IIE Transactions, 29 (1997), 977-985
“An Analysis of Heuristics for the Parallel-Machine Flexible-Resource Scheduling Problem,” with B.
Hoopes and J.B. Mazzola, Annals of Operations Research, 70 (1997), 439-472
“Scheduling Parallel Manufacturing Cells with Resource Flexibility,” with B. Hoopes and J.B. Mazzola,
Management Science}, 42 (1996), 1260-1276
“Using Profit Maximizing Scheduling Models to Structure Operational Trade-Offs and Manufacturing
Strategy Issues,” with P. Kouvelis and L. Morgan, Journal of Global Optimization, 9 (1996), 251-277
“A Hierarchical Framework for Production Planning and Scheduling with Flexible Resources,” with J.B.
Mazzola, Proceedings of the INFORMS Conference on Manufacturing and Service Operations
Management (1996), 8-13
“Robust Scheduling to Hedge Against Processing Time Uncertainty in Single-Stage Production,” with P.
Kouvelis, Management Science, 41 (1995), 363-376
“Incorporating Preference Information into Multi-Objective Scheduling,” European Journal of
Operational Research, 42 (1994), 585-597
“Flow Shop Scheduling with Resource Flexibility,” with J.B. Mazzola, Operations Research, 42 (1994),
504-522
“A Tabu-Search Heuristic for the Flexible-Resource Flow Shop Scheduling Problem,” with J.B. Mazzola,
Annals of Operations Research, 41 (1993), 207-230
``Choice-Based Assessment of Utility Functions,” with L.R. Keller, Organizational Behavior and Human
Decision Processes, 52 (1992), 524-543
“Analytical Evaluation of Multi-Criteria Heuristics,” Management Science, 38 (1992), 501-513
“Multi-Objective Flow Shop Scheduling,” with R.J. Chambers, Naval Research Logistics, 37 (1990),
981-995
“A Multi-Objective Approach to Resource Allocation in Single Machine Scheduling,” European Journal
of Operational Research, 48 (1990), 226-241
“An Experimental Evaluation of the Descriptive Validity of Lottery Dependent Utility Theory,” with L.R.
Keller, Journal of Risk and Uncertainty, 3 (1990), 115-134
“Single Machine Scheduling with Controllable Processing Times and Number of Jobs Tardy,” with R.K.
Sarin, Operations Research, 37 (1989), 981-984
“Resource-Allocation and Multi-Project Scheduling,” in Advances in Project Management, R. Slowinski
and J. Weglarz (Eds.), Elsevier, 1989
“Scheduling with Multiple Performance Measures: The One-Machine Case,” with R.T. Nelson and R.K.
Sarin, Management Science, 32 (1986), 464-479
Grants:
“Scheduling with Flexible Resources,” with J.B. Mazzola, awarded by the National Science Foundation,
May 1991 - October 1993, $150,000
“Dynamic Allocation of Flexible Capacity in Cellular Manufacturing,” with J.B. Mazzola, awarded by
Northern Telecom, Inc., November 1991 - December 1993, $150,000
“Analysis of the Launch Vehicle Manifest Problem,” awarded by the Georgia Tech Foundation, July
1999 - June 2000, $6500
“The Role of Derivatives in Supply Chain Management, awarded by IBM, January 2001, $5000
Working Papers:
“Exact and Heuristic Solution Approaches for the Flow Shop Scheduling Problem with Partial Resource
Flexibility,” with J.B. Mazzola and D. Shi
Managing Supply Chain Risks with Derivatives,” with D. Shi and W. Gray
“The Impact of Tradable Options on Supply Chain Efficiency and Effectiveness,” with D. Shi, R.
Hampshire, and W. Grey
“Time/Cost Trade-Offs in Single Machine Scheduling with Number Tardy,” with R.K. Sarin
Work-in-Progress:
“Optimal Pricing of Derivatives for Supply Chain Management,” with D. Shi
“Integrating Vehicle Sizing, Customer Assignment, and Vehicle Routing Decisions,” with L. Morgan and
A. Morton
“Assessing Project Completion Time Likelihoods,” with D. Shi
“Resource Flexibility Issues in Stochastic Flow Lines,” with J.B. Mazzola and D. Shi
Conference Presentations:
“Managing Expectations from Enrollment to Post Graduation,” EMBAC Southeast Regional Conference,
February 2015
“MBA Curriculum Innovation: A Panel Discussion,” GMAC Leadership Conference, January 2013
“Incorporating Student Preferences in Creating EMBA Teams,” Executive MBA Council Annual
Conference, October 2012
“Crisis Management Across the Ocean: A Different Kind of March Madness,” Executive MBA Council
Annual Conference, October 2011
“International Residencies: When, Where and How Many?” Executive MBA Council Annual
Conference, October 2009
“Staffing Issues in EMBA Programs,” EMBAC Southeast Regional Conference, February 2009
“The Benefits and Impact of Tradable Supply Chain Options,” INFORMS Atlanta National Meeting,
October 2003
“Resource Flexibility Issues in Stochastic Flow Lines,” Manufacturing and Service Operations
Management Conference, June 2002
“Managing Supply Chain Risk with Derivatives,” Manufacturing and Service Operations Management
Conference, June 2002
“Resource Flexibility and Project Scheduling,” INFORMS Miami National Meeting, November 2001
“Heuristics for the Space Launch Vehicle Manifest Problem,” INFORMS Salt Lake City National
Meeting, May 2000
“Production Planning and Order Assignment for Space Launch Vehicles,” INFORMS Philadelphia
Meeting, November 1999
“Scheduling and Resource Assignment in Flexible Flow Shops,” INFORMS Seattle National Meeting,
November 1998
“Flow Shop Scheduling with Partial Resource Flexibility,” Conference of the INFORMS Section on
Manufacturing and Service Operations Management, June 1998
“Integrating Product Mix and Manufacturing Technology Decisions to Maximize Profits: Adoption of
Advanced Technologies in the Automobile Industry,” INFORMS Dallas National Meeting, October 1997
“Joint Determination of Marketing and Technology Choice Strategies,” INFORMS Atlanta National
Meeting, November 1996
“A Hierarchical Framework for Production Planning and Scheduling with Flexible Resources,”
Conference of the INFORMS Section on Manufacturing and Service Operations Management, June 1996
“Robust Stochastic Inventory Models,” INFORMS New Orleans National Meeting, October 1995
“Coordination of Product Line Decisions in Marketing with Manufacturing Technology Choice,”
INFORMS New Orleans National Meeting, October 1995
“Incorporating Risk Preference into Single-Machine Scheduling with Uncertain Processing Times,”
INFORMS Los Angeles National Meeting, April 1995
“Heuristics for the Parallel-Machine Flexible-Resource Scheduling Problem,” INFORMS Los Angeles
National Meeting, April 1995
“A Cross-Functional Approach to the Product Line Design Problem: Incorporation of Manufacturing
Issues and Trade-Offs,” INFORMS Los Angeles National Meeting, April 1995
“Scheduling Parallel Manufacturing Cells with Resource Flexibility,” TECMAN Conference, Pittsburgh,
June 1994
“A Warehouse Order-Picking Problem,” ORSA/TIMS Phoenix, November 1993.
“Profit Maximizing Scheduling Models to Structure Operational Trade-Offs and Manufacturing Strategy
Issues,” ORSA/TIMS Phoenix, November 1993
“Robust Scheduling Problems,” ORSA/TIMS Phoenix, November 1993
“The Flexible-Resource Customer-Order Scheduling Problem," ORSA/TIMS Phoenix, November 1993
“Labor Assignment and Production Scheduling of Frames for Telephone Switches,” ORSA/TIMS
Phoenix, November 1993
“Robust Single-Machine Scheduling,” TIMS/ORSA Chicago, May 1993
“Flexible Resource Scheduling at Northern Telecom,” ORSA/TIMS San Francisco, November 1992
“The Travelling Salesman Problem with Portfolio Constraints,” TIMS/ORSA Orlando, April 1992
“Heuristics for Scheduling with Load/Unload Resource Constraints,” TIMS/ORSA Orlando, April 1992
“Flow Shop Scheduling with Flexible Resources,” TIMS/ORSA Orlando, April 1992
“Heuristics for Scheduling Flow Shops with Flexible Resources,” ORSA/TIMS Anaheim, November
1991
“Scheduling Parallel Processors with Load/Unload Resource Constraints,” TIMS/ORSA Nashville, May
1991
“Empirical Evaluation of Bicriterion Heuristics,” ORSA/TIMS Philadelphia, October 1990
“Econometric Modeling of Preferences Using Generalized Utility,” TIMS/ORSA, Las Vegas, May 1990
“Labor Flexibility and the Efficiency of Flow Systems,” ORSA/TIMS New York, October 1989
“Choice-Based Assessment of Utility Functions,” ORSA/TIMS New York, October 1989
“An Experimental Evaluation of the Descriptive Validity of Lottery Dependent Utility Theory,”
TIMS/ORSA Washington DC, April 1988
“Multi-Objective Flow Shop Scheduling,” ORSA/TIMS St. Louis, October 1987
“Incorporating Preference Information into Multi-Objective Scheduling against Due Dates,” ORSA/TIMS
St. Louis, October 1987
“Joint Sequencing/Resource-Allocation Scheduling to Minimize Tardiness Measures,” TIMS/ORSA New
Orleans, May 1987
“Minimizing Maximum Flow Time and Maximum Tardiness in a Two-Machine Flow Shop,”
ORSA/TIMS Atlanta, November 1985
Invited Presentations:
“The Impact of Resource Flexibility on Operational Efficiency and Effectiveness”, Faculty Seminar
Series, Henley College, August 2003
“Operational Improvement and Partial Resource Flexibility,” Dean's Speaker Series, Eccles School of
Business, University of Utah, February 2001
“Scheduling with Resource Flexibility,” Faculty Seminar Series, Weatherhead School of Management,
Case Western Reserve University, October 1997
“A Hierarchical Framework for Production Planning and Scheduling with Flexible Resources,” Faculty
Seminar Series, Eccles School of Business, University of Utah, April 1997
“Scheduling with Resource Flexibility,” Operations Management Research Seminar, University of
Connecticut, March 1993
“Robust Scheduling to Hedge Against Processing Time Uncertainty in Single-Stage Production,”
Operations Research Seminar Series, North Carolina State University, November 1992
“Flow Shop Scheduling with Flexible Resources,” Management Sciences Research Seminar, University
of California, Irvine, January 1992
“An Experimental Evaluation of the Descriptive Validity of Lottery-Dependent Utility Theory,” Decision
Sciences Seminar, Fuqua School of Business, Duke University, February 1990
“Multi-Objective Flow Shop Scheduling,” Junior Faculty Seminar, Fuqua School of Business, Duke
University, October 1988
Teaching Experience:
Core Course in Operations Management. Focus of this course is on the central role of the operations
function in coordinating the resources of the firm (work force, materials, equipment/technology, and
facilities) so that chosen markets can be served efficiently. Special emphasis is placed on the strategic
implications of operational decision making, and the interface between operations and other functional
areas within the firm. Topics addressed include process analysis, system performance measurement,
service operations management, supply chain management, quality management, capacity planning,
facility location, and operations strategy. A set of detailed lecture notes (~125 pages) and three computer
simulation exercises have been developed for this course.
Core Course in Quantitative Methods. This course is an introduction to the general classes of models that
can be used to aid in improved decision making. Special emphasis is placed on model formulation and
structure, sensitivity analysis, and spreadsheet modeling. Topics include linear programming
formulation, solving linear programming problems using Excel, sensitivity analysis, network models,
integer programming, incorporating uncertainty into the decision-making process, decision trees,
conditional probability, and simulation. A set of detailed lecture notes (~ 150 pages) has been developed
for this course.
Elective in Supply Chain Management. This course was developed to focus on tactical decision making
in operations. Topics include inventory control under continuous and periodic review, aggregate
production planning, master production scheduling, material requirements planning, resource
coordination and scheduling, and just-in-time systems. A set of detailed lecture notes (~ 125 pages) and
several simulations have been developed for this course.
Elective in Service Operations Management. This course was designed to develop a better understanding
of best practices in the service sector, and to provide leading-edge examples of innovative firms and the
strategies they have employed to create and maintain competitive advantage. The course emphasizes the
close coordination of marketing and operations in the design and implementation of service delivery
processes where the same person may produce and sell the service, the importance of developing both
human and technical skills among employees who represent the most critical point of contact between the
service organization and its customers, and the role of technology, in particular information technology,
in changing the nature of the service delivered and/or the way in which the service is delivered. The
course relies heavily on analysis of a series of case studies, and includes a group project where the
principles developed in the course are applied to a real service organization.
Operations Practicum. This course was designed to provide students with an opportunity to apply
operations concepts and techniques to better manage material, manpower, equipment, and inventories in
real manufacturing and service delivery systems. By interacting with one of several local manufacturing
and service organizations involved in this projects course, students are expected to understand the
mechanics of an actual operational system, and to identify, analyze, and solve any important problems
encountered. Problems may be tactical in nature (e.g., inventory control, production scheduling, quality
management) or involve more strategic issues (e.g.,} technology assessment and choice,
product/process/market consistency, coordination of operations and corporate strategy). Participating
companies have included Northern Telecom, IBM, Black and Decker, Coca Cola, Scientific Atlanta,
Gambatte Digital Wireless, American Cancer Society, Packaging Corporation of America, and AT&T.
Ph.D. Seminar in Production Planning, Scheduling, and Control. This course focuses on operational
decisions that affect the cost, quality, and delivery performance of manufacturing systems, synthesizing
recent conceptual and methodological advances from the literature. Topics addressed include the impact
of replenishment decisions on cost and quality, inventory control under demand uncertainty, coordination
of production in a multi-echelon environment, resource planning and scheduling, and project
management. A set of detailed lecture notes (~100 pages) has been developed for this course.
Project Supervision for the Management of Technology Graduate Certificate Program. I have organized
and directed projects at the Coca-Cola Company, NCR, Southern Company Services, and Scientific
Atlanta in which students have analyzed investment decisions associated with technologies for assuring
product quality, the research and development process, software change management, and material flow
in automated manufacturing.
Executive Education. I have participated in executive development programs for Lockheed Martin,
Scientific Atlanta, UPS, and Apple South, and have taught in numerous executive education programs. I
have also developed modules on project management, supply chain management, decision and risk
analysis, operations management, and service operations for several Executive MBA programs.
Professional Activities:
Member of the Institute for Operations Research and the Management Sciences (INFORMS)
Member of the INFORMS Finance and Membership Directory Committees (1993-1995)
Cluster Chairman of the Manufacturing and Service Operations Management Section for the 1996
INFORMS Atlanta National Meeting
Associate Editor for IIE Transactions and Manufacturing and Service Operations Management
Journal referee for Management Science, Operations Research, Annals of Operations Research, Naval
Research Logistics, European Journal of Operational Research, IIE Transactions, and Journal of
Operations Management, as well as other leading professional journals. Frequent reviewer of proposals
for the National Science Foundation.
College Activities:
Member of the University of Georgia Distance Learning Task Force, 2010 – present
Member of the Executive Committee, Terry College of Business, 2000-2005
Member of the Dean's Advisory Board, Terry College of Business, 2000-2003
Chair of the MSM Program Committee, College of Management, 1999-2000
Member of the Ph.D. Committee, College of Management, 1998-1999
Director of the Executive Masters Program in the Management of Technology, College of Management,
1997-1998
Faculty Director of the Executive Masters Program in the Management of Technology, College of
Management, 1995-1997
Member of the Executive Committee, College of Management, 1995-1998
Member of the Dean's Search Committee, College of Management, 1997-1998
Area Coordinator for Operations Management, College of Management, 1995-1997
Member of the MSM Program Committee, College of Management, 1993-1995
Member of the MBA Curriculum Committee, Judicial Board, Ph.D. Advisory Committee, and Quality
Improvement Committee, Fuqua School of Business, 1989-1993
Member of the Ph.D. Dissertation Committee, Barbara J. Hoopes, University of North Carolina,
completed July 1994
Member of the Ph.D. Dissertation Committee, Karim Hatoum, School of Management, Georgia Institute
of Technology, completed September 1994
Member of the Ph.D. Dissertation Committee, Robert Schantz, Duke University, completed October 1994
Member of the Ph.D. Dissertation Committee, Michael Cole, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed June 1997
Co-Chair of the Ph.D. Dissertation Committee, Leslie Morgan, Duke University, completed May 1996
Member of the Ph.D. Dissertation Committee, Koray Dogan, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed October 1996
Member of the Ph.D. Dissertation Committee, Janice Carrillo, School of Management, Georgia Institute
of Technology, completed March 1997
Member of the Ph.D. Dissertation Committee, Alysse Rosewater, School of Management, Georgia
Institute of Technology, completed June 1997
Member of the Ph.D. Dissertation Committee, David Frye, School of Industrial and Systems Engineering,
Georgia Institute of Technology, completed June 1997
Member of the Ph.D. Dissertation Committee, Neale Smith, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed November 1997
Member of the Ph.D. Dissertation Committee, Dan Adelman, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed August 1997
Member of the Ph.D. Dissertation Committee, Markus Puttslitz, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed July 1998
Member of the Ph.D. Dissertation Committee, Markus Biehl, DuPree College of Management, Georgia
Institute of Technology, completed August 199.
Chair of the Ph.D. Dissertation Committee, Dailun Shi, DuPree College of Management, Georgia
Institute of Technology, completed July 1999
Member of the Ph.D. Dissertation Committee, Doug Thomas, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed August 1999
Member of the Ph.D. Dissertation Committee, Michael Albritton, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed August 1999
Member of the Ph.D. Dissertation Committee, Ann Campbell, School of Industrial and Systems
Engineering, Georgia Institute of Technology, completed July 2000
Member of the Ph.D. Dissertation Committee, Anna Jones-Crabtree, School of Civil Engineering,
Georgia Institute of Technology, completed October 2003
Chair of the Ph.D. Dissertation Committee, Jeff Street, Terry College of Business, University of Georgia