Annual Program Review Update *Be sure to include information from all three campuses. Program: Disabled Student Programs and Services Date: January 12, 2009 Name Disabled Student Programs and Services (Lead Contact) Tracey Thomas Email/Phone tracey-thomas@redwoods.edu 476-4286 1. State your program’s mission and its relation to the mission of the college. Programs and services for students with disabilities ensure equal access to the educational experience for all learners with disabilities. 2. Program Changes Have there been any changes in your program or area since your last Program Review? No ____ (go to next question) Yes _X___ Describe the changes below: DSPS Annual Update was completed in Spring 2008. DSPS has been stable since the last program review, and the changes the program experienced last year were routine and customary. MENDOCINO COAST EDUCATION CENTER The resignation of the DSPS Specialist position resulted in a reassignment and reclassification of the DSPS Instructional Support Specialist II. Effective Fall 2008, special classes of Guidance 343 and 345 will no longer be offered on the Mendocino Coast campus due to a 7-year steady decline in the number of students served by DSPS. As a result of the cancellation of special classes on the Mendocino campus, learning disability testing has been eliminated. However, in coordination with Eureka campus, Learning Disabilities Specialist arrangements for testing may be made available on a case by case basis. EUREKA CAMPUS In spring 2008, CR’s pool closed, causing a cancellation of Adapted Physical Education classes approximately 5 weeks into the spring term. The decision was made to close the pool for the 08-09 academic year. DSPS Adapted PE Instructional Support Specialist I was reassigned to the DSPS office as Mobility Assistant for the 08-09 academic year due a significant reduction in the number of hours typically assigned to pool classes. This reassignment was temporary with a commitment to reevaluate at the end of 08-09 for the status of the pool closure. DEL NORTE EDUCATION CENTER In Spring 2008, the DSPS Specialist at Del Norte resigned. Upon review the position was restructured from a 40 hours per/week 12 month to a 35 hour per/week 11 month position. The new DSPS Specialist started October 2008, left the Instructional Support Specialist in the DRC, creating not only a professional growth opportunity for herself but also a significant staffing restructure for the DRC. After a search - 1 - and interview process, a new ISS II candidate was forwarded and approved by the Board of Trustees, and will begin working at the start of the spring 2009 semester. LEARNING DISABILITIES The retirement of a 16 year Learning Disabilities Specialist at Eureka brought a new hire as our Learning Disabilities Specialist for fall 2008 term. Significant training and preparation is being provided to prepare her for the Learning Disabilities Eligibility Model Training with the Chancellor’s Office within the 08-09 academic year. The Del Norte Learning Disabilities Specialist attended the LD Eligibility Model Training August 2008 and will successfully complete the Learning Disabilities certification process by the end of 2008-09 academic year. CHANCELLOR’S OFFICE MIS REPORTING In summer 2008, DSPS implemented the new Datatel DSPS screen for MIS reporting for Spring 2008. MIS reporting and funding changes for matriculation have increased the need to record all student information in Datatel. Training will be required for student services staff, including DSPS, to improve the quality of tracking student contacts to maximize the required MIS reporting elements. 3 Program Trends If applicable, describe how external or internal changes are impacting your program and describe efforts within your area to address these impacts. Include supporting data from Institutional Research or other sources in your discussion. Based on Chancellor’s Office Data Mart statistics, 2006-2007 students with disabilities represented nearly 20% of the total student population at College of the Redwoods. Students with disabilities are demographically comprised of nine major categories. California Community Colleges Chancellor’s Office Data Mart provides the following: MIS Weighted Student Count Deaf/Hard of Hearing Acquired Brain Injury Learning Disability Blind/Low Vision Mobility Other Developmental Disability Speech/ Language Psychological 2005-06 27 43 311 36 355 202 52 3 225 2006-07 33 27 297 23 339 176 47 2 219 2007-08 37 40 283 22 337 202 60 3 234 Total 1,254 1,163 1,218 2005-06 Academic year DSPS students served 1,254 2006-07 1,163 Distance Education and Disability Access - 2 - 2007-08 1,218 In 2006-2007, Disabled Students Programs and Services completed a Comprehensive Program Review. Areas covered by the DSPS program review pertained to Distance Education and college compliance with Section 508 of the Rehabilitation Act in three categories. District disability access compliance was also reviewed and these issues were identified and addressed in a Technical Review of DSPS by California Community College Chancellor’s Office in 2004-2005 Purchases Section 508 requires that Closed Captioning of all television broadcasts and video taped distance education course material be provided to people with hearing impairments. At the present time, there is no mechanism in place that ensures that instructional DVDs or videos are captioned when purchased. Additionally, at this time CR has no purchasing process for ensuring that newly purchased instructional equipment (e.g. computers and lab equipment) meets accessibility legal requirements as articulated in board policy. The absence of such a process has resulted in the purchase of tremendous amounts of bond-fund purchased equipment that does not meet accessibility requirements. Board Policies CR currently has one board policy that address access to courses, BP 809 AR. 809.07:Access to Programs and Facilities The policy addresses the following: • • • Access to Facilities Access to Programs and Courses Access to Electronic and Information Technology While BP 809 describes CR’s commitment to the items identified above, the policy does not provide specific plans or procedures by which the district ensures compliance with the regulations set forth in state and federal law. To avoid potential litigation, CR must develop and implement operating procedures based on BP AR 809.07 that institute accountability for compliance with state and federal regulations protecting the rights for access of students with disabilities. . The proposed board policy BP 5140 DSPS is a conversion of existing BP 533 that is required in order for CR to meet the standards set forth in Title V California Code of Regulations, Implementing Guidelines for DSPS Section 56046 Program Plan. The proposed revision of BP 5130 includes the addition of BP 533.01 Section E: Course Substitution. The Board of Trustees considered BP 5140 at one of its fall meetings, but did not vote to adopt the policy. BP 5140 is an important CR policy that works in conjunction with BP 809 to protect the rights of access for students with disabilities. This policy needs to be considered again by the Board of Trustees. - 3 - Faculty and Staff Training Due to the complexity of creating accessible online content, DSPS recommends that all Distance Education staff be required to participate in training to learn how to effectively create assessable online documents and webpages. The training should include • A review of the DSPS produced help document “Some Tips for Making Your Blackboard Site More Accessible for Students with Disabilities:” http://hightech.redwoods.edu/accessibility/blackboard.htm • A review of the online video produced by Fresno State regarding different disabilities and the impact of inaccessible online documents and webpages. • Participation in the self-paced tutorial produced by Georgia Tech comprised of 10 modules that offer information, instructional techniques, and practice labs to address the most common needs for individuals with disabilities enrolled in distance education and enhance the usability of online materials for all students. http://www.accesselearning.net Distance Education Disability Access Checklist CR needs to develop a Distance Education course list checklist in order to comply with requirements in Section 508, board policy, and the Distance Education Guidelines, established in 1999 by the California Community College Chancellor’s Office. The DSPS director is currently working with CR’s Curriculum Committee Chair and the Distance Education Coordinator to develop such a checklist for courses and an online curriculum review process that ensures legally compliant online courses. The use of this checklist and process, or a checklist and process appropriately modified, should be expanded to all college online materials to ensure that CR has processes to evaluate the college’s home page and other pages associated with it to make sure CR complies with Priority Level I and Level II of the Web Content Accessibility Guidelines (WCAG) and Section 508. In addition, this would ensure that individual online content management system's pages (Blackboard), and other pages hosted on the college's servers, meet at the minimum Priority I WCAG accessibility standards. In addition, a review process should enforce the need for all online videos to have captions and transcripts and all online audio podcasts to have transcripts. 4. Budget Resources List your department’s budget for the following categories in the table below. Restricted funds have a sponsor/grantor/donor (federal, state, local government, etc). The funds are restricted by the sponsor/grantor/donor. Everything else (including action plans) is unrestricted. Category Unrestricted Funds - 4 - Restricted Funds Supply and printing budget Equipment replacement and repair budget Professional Development Work-study funding Additional Budget Items Other (i.e. Collections) $ 3,161 $68,450 $43,198 $36,396 Is the funding for these areas adequate? The answer is yes and no. Disabled Student Programs and Services is a categorically-funded program (i.e. funding that provides services and accommodations to students with disabilities at CR comes directly from state categorical monies and is based on weighted student head count). The funding in the line items identified above was adequate for the year 2007-2008. Additional income in DSPS is generated by FTE’s for Special Courses offered in DSPS. Because FTE’s in DSPS has been in slow decline during the last five years, the additional funds generated by special course has been in decline as well. DSPS expects additional decline in FTE’s for the 2008-09 reporting year due to the cancellation of the guidance classes in Mendocino and the cancellation of APE swim classes in Eureka because of the pool closure. Additional impact in FTE’s will occur as a result of the cancellation of an APE weight class in fall 2008 due to the inability to secure a qualified instructor. Changes in budget expenditures from year to year are based on costs of providing accommodations to students. It is not yet known whether or not the discretionary funds for the 2008-2009 budget in these categories are adequate. As of this date, there is not an annual CR contribution to the annual operation of DSPS. Because the number of students served by DSPS remains relatively constant, the DSPS annual budget does not vary significantly, but because operational costs rise each year, continuous conservative financial planning is required. Discussion with college leadership must begin to determine how programming in DSPS will be required to change as a result of limitations with funding. 5. Staff Resources Complete the Classified Staff Employment Grid below (please list full- and part-time staff). This does not include faculty, managers, or administrative positions. If a staff position is shared with other areas, estimate the fraction of their workload dedicated to your area. Staff Employed in the Program Assigned Area Full-time staff (classified and management) (give number) EUREKA SERVICE EUREKA INSTRUCTION 3 classified Part-time staff (give number) Gains over Prior Year Losses over Prior Year (give reason: retirement, reassignment, health, etc.) 5 classified 4 classified - 5 - 1 (reassignment 0809) due to pool closure reduced from FT to 1575 hours DEL NORTE SERVICE 1 classified DEL NORTE INSTRUCTION 2 classified MENDOCINO SERVICE 1 classified Reduced from 1435 to 820 MENDOCINO INSTRUCTION 1classified 1 retirement 1 position elimination DSPS TOTAL 3 14 0 3 position losses 2 positions converted from full to part time. Do you need more full-time or part-time classified staff? If yes, explain why. Yes. Based on student satisfaction surveys (a spring 2007 IR survey of LIGHT Center student users indicated that 70.6% of respondents found the availability of support staff inadaquate) and observations of daily congestion in the LIGHT Center, DSPS needs 1 additional ISS II to meet student demand. DSPS will work with The Office of Institutional Research during spring 2009 to compile relevant data to support a position request. 6. Work study Resources Work study students employed in the program How many? “Type” of Gains over Prior Assigned Area (give number) workstudy(federal, Year DSPS Office Each year, DSPS Calworks, EOPS) LIGHT Center employs DSPS categorical Not Determined HTC / ASC approximately monies are the Note Takers 150 students, the significant Del Norte DRC funding source of Mendocino DRC majority of which are note work-study takers earning resources. $50 to $200 per However, DSPS semester. partners with CalWorks for the employment of some student workers. Do you need more work study student help? If yes, explain why. No. - 6 - Losses over Prior Year Not Determined 7. Facilities and Technology Are facilities adequate for achieving the outcomes of this department/program? ( ) Yes ( X ) No If No was checked, complete the following grid for each space that does not meet the needs of this department/program: List space (classroom, instructional, office) name/number: Check if any of the following are not adequate: (X ) ( X) ( X) Number ( ) Technology Ventilation / ADA of seats / (computers, room temp access work stations projectors, internet) ( ) Other (briefly describe): Describe the specific action and estimated cost (if available) to make this space adequate for your needs: It is well known that the current DSPS facilities on the Eureka campus are not only not ADA compliant for accessibility, but are literally falling apart as well. However, because a move of DSPS services to the new student services administration building is imminent, DSPS is not requesting at this time any changes to its facilities. If applicable, list the average number of discipline/program sections scheduled in this room each semester, and the total number of students enrolled in these sections. Sections: Students: 8. Equipment Is the available equipment adequate to achieve the outcomes of the department/program? ( X ) Yes ( ) No If No was checked in Item 8, complete the following grid for each piece of equipment being requested for this department/program: Equipment Approximate Price Number of students using equipment each semester (if applicable) - 7 - Describe how the equipment allows achievement of program outcomes Equipment Repair Is the equipment used for your department/program in need of repair, which is outside your current budget allotment? This does not include classroom specific equipment repair described in the facilities section. ( ) Yes ( X ) No If Yes was checked, provide the following information to justify a budget allotment request: Equipment requiring repair Repair Cost / Annual maintenance cost Number of students using equipment each semester (if applicable) Describe how the equipment allows achievement of program outcomes 9. Faculty Resource Needs (If applicable) If applicable, complete the Faculty Employment Grids below (please list full- and part-time faculty numbers in separate rows): Faculty Load Distribution in the Program: Eureka Campus Total Load for fall 2007 term % of Total Load by Part-Time Faculty % Change from fall 2006 % Change from fall 2005 Guidance (GUID 343 & 345) % of Total Load by FullTime Faculty 1.6 62.5% 37.5% 0 0 APE .54 0 100% 0 0 Guidance 379 &380 .6 0 100% 29% 29% Discipline Name - 8 - Explanations and Additional Information (e.g., retirement, reassignment, etc.) Faculty Load Distribution in the Program: Del Norte Campus Discipline Name Guidance (GUID 343 & 345) Total Load for fall 2007 term % of Total Load by FullTime Faculty % of Total Load by Part-Time Faculty % Change from fall 2006 % Change from fall 2005 .75 0 100% 0 0 Explanations and Additional Information (e.g., retirement, reassignment, etc.) Faculty Load Distribution in the Program: Mendocino Campus Discipline Name Guidance Total Load for fall 2007 term % of Total Load by FullTime Faculty % of Total Load by Part-Time Faculty % Change from fall 2006 % Change from fall 2005 Guidance (GUID 343 & 345) .6 0 100% 0 0 Art .2 0 100% 0 0 APE (90,93,98,300,302) .4 0 100% 0 0 Explanations and Additional Information (e.g., retirement, reassignment, etc.) a. If you are requesting a full-time faculty position develop an attachment to this report that addresses the following criteria (as listed in AR 305.03) • The ratio of full-time to associate faculty • Current availability of associate faculty • Relation to program review recommendations • Effect on diversity of the faculty • Effect on academic offerings and ability to serve students and the community • Effect on the vitality and future direction of a program and/or the college • Effect on student learning b. If your Associate Faculty needs are not being met, describe your efforts to recruit Associate faculty and/or describe barriers or limitations that prevent retaining or recruiting Associate Faculty 10. Learning Outcomes Assessment Report - 9 - List all expected program-level outcomes, whether you have completed the assessment loop or not. For each outcome, identify the means of assessment and the criteria for success. Summarize the data that have been collected in the ‘Assessment Results’ column. If no data have been collected and analyzed for a particular outcome, use the ‘Assessment Results’ column to clarify when these data will be collected and analyzed. In the fourth column, indicate how the assessment results are being used to improve the program. Program Outcome Means of Assessment Assessment Results Use of Results PO Assess faculty and staff perceptions and needs from DSPS Biennial Web-based and paper survey for faculty and staff at all campus locations. Findings were discussed Spring 2007 Continue providing DISABILITY NEWS, attend regular orientations for associate faculty and new faculty, faculty and staff requested workshops on disability related issues. Biennial 2008/2009 2010-2011 PO Maintain a systematic assessment and enhance programmatic responsiveness to changing learner needs Biennial Student Survey TBD Results 2006/07 presented to Senior Staff June 6, 2007 and Board of Trustees July 3, 2007 Analysis of previous survey results will lead to a rewrite off all student surveys questions to improve our understanding of learner needs List all course-level student learning outcomes for which some assessment activity (assessment, analysis, or use of results) has taken place since the most recent program review, and complete the table below as appropriate Student Learning Outcomes (course-level) Means of Assessment and Performance Criteria Assessment Results Summary Use of Results SLO Students will state educational limitations and determine appropriate accommodation at any semester. % age of students who complete a Support Services Agreement and Educational limitations each semester in reports generated by AbleAccess DSPS database Biennial 2008//2009 2010/2011 Review and analysis of students self awareness and level of understanding of disability related educational needs. Assess ways in which information is delivered to students and change delivery strategies as appropriate Discuss the extent to which part-time faculty (if applicable) have been involved in the dialogue about assessing student learning outcomes: In the process of rewriting course outlines during the 2007-08 academic year, the full-time learning disabilities specialist faculty in Eureka communicated regularly with part-time faculty district wide about course outcomes and appropriate assessments. - 10 - 11. Curriculum Update (if applicable) Identify curricular revisions and innovations undertaken a. in the last year. b. planned for the coming year. Complete the grid below Course Year Course Outline Last Updated Year Next Update Expected GUID 143 GUID 145 GUID 180 GUID 379 PE 90 PE 93 PE98 PE 300 PE 302 ART 110 COURSES NO LONGER OFFERED ART 110 ART 110 GUID 143 GUID 145 PE 93 PE 300 2008 2008 2008 2007 2007 2007 2007 2007 2007 2008 YEAR COURSE LAST OFFERED 2012 2012 2012 2012 2012 2012 2012 2012 2012 2012 REASON Was the course added or deleted? No No No No No No No No No No LOCATION 1999 1998 Spring 2008 Spring 2008 Spring 2008 Spring 2008 Low enrollment Low enrollment Low enrollment Low enrollment Pool closure Pool closure Eureka Del Norte Mendocino Mendocino Eureka Eureka If the proposed course outlines updates from last year’s annual update (or comprehensive review) were not completed, please explain why. 12. Communication Are the current lines of administrative, faculty, and staff communication adequate to meet the needs of this department/program? Describe representative example of effective or ineffective communication. YES 13. Action Plans - 11 - List any action plans submitted since your last annual update. Describe the status of the plans. If they were approved, describe how they have improved your department/program. NA 14. Department Goals Report List goals the department will attempt to accomplish in the next three years. Each year, you will be asked to update the Goals Report to make adjustments to the goals the program enters this year. College Strategic Plan Goal Division Goal SSLS Department Goals FY2008-11 DSPS Goal 1:Enable student attainment of educational goals. Provide research based learner centered services that support access and student engagement from matriculation to goal attainment. 1. Maintain a systematic assessment review to ensure compliance with Title V regulations and enhance programmatic effectiveness and responsiveness to changing learner needs. a. Participate in creation and implementation of an integrated comprehensive enrollment management plan Fall 2009 b. Implement Student Satisfaction Survey Spring 2009 Goal 5: Ensure student access Provide research based learner centered services that support access and student engagement from matriculation to goal attainment. 2. Improve program and service information for students in response to new state and federal regulations and service delivery. a. Develop Veterans Program in coordination with Financial Aid, Summer 2009. b. Modify Purchase Order form or process for district purchases of instructional equipment to comply with board policy summer 2009. c. Seek approval for board policy for Course Substitutions for students with disabilities Spring 2009. d. Work with Curriculum committee to establish DE course accessibility checklist for online course accessibility Spring 2009. e. Update high school to college transition guide. - 12 - f. Update DSPS brochures. 15. Quality Improvement Plan (QIP) The QIP is intended to assist the program in thinking and planning for a minimum of the next three years. Many factors that influence the implementation of the department/program’s plans can and do change over time. Each year, you will be asked to update the QIP to make adjustments to the plans the program enters this year. Because this document will be used to inform planning processes, it is very important that all the requested information be provided. The form has been designed to elicit the information needed for this process. Each “block” on the form is for a single recommendation; thus, the department/program should complete all the fields for each of the recommendations. - 13 - Quality Improvement Plan Category Department Goal the Action is Connected Recommendation Number and Title Descriptions Maintain a systematic assessment review to ensure compliance with Title V regulations and enhance programmatic effectiveness and responsiveness to changing learner needs 1a Enrollment Management Plan Participation Planned Implementation Date Fall 2009 Estimated Completion Date Ongoing Action/Tasks None Measure of Success/Desired Outcome Reflection of DSPS students’ need in Enrollment Management Plan $0 Estimated Cost(s) Who is responsible? Consequence if not funded Enrollment Management Committee, DSPS Staff NA External Accreditation Recommendations NA (if applicable) - 14 - Category Department Goal the Action is Connected Recommendation Number and Title Descriptions Maintain a systematic assessment review to ensure compliance with Title V regulations and enhance programmatic effectiveness and responsiveness to changing learner needs 1b Student Satisfaction Survey Planned Implementation Date Fall 2009 Estimated Completion Date Fall 2009 Action/Tasks Conduct and Analyze survey results Measure of Success/Desired Outcome Completed survey and analysis Estimated Cost(s) $0 Who is responsible? DSPS staff and IR Consequence if not funded NA External Accreditation Recommendations NA (if applicable) - 15 - Category Department Goal the Action is Connected Descriptions Improve program and service information for students in response to new state and federal regulations and service delivery. Recommendation Number and Title 2a. Develop Veterans Program in coordination with Financial Aid,. Planned Implementation Date Summer 2009 Estimated Completion Date Summer 2009 Action/Tasks Measure of Success/Desired Outcome Develop program proposal to improve ability of FA & DSPS to meet needs of veterans Veterans Handbook Estimated Cost(s) $500 Who is responsible? FA & DSPS staff Consequence if not funded No handbooks available External Accreditation Recommendations NA (if applicable) - 16 - Category Department Goal the Action is Connected Descriptions Improve program and service information for students in response to new state and federal regulations and service delivery. Recommendation Number and Title 2b. Purchase Order form or process revision for district purchases of instructional equipment to comply with board policy summer 2009. Planned Implementation Date Summer 2009 Estimated Completion Date Summer 2009 Action/Tasks Revise form and process for purchasing Measure of Success/Desired Outcome Estimated Cost(s) Form that fosters compliance with federal and state regulations and board policy. $0 Who is responsible? Business Services and DSPS director Consequence if not funded NA External Accreditation Recommendations NA (if applicable) - 17 - Category Department Goal the Action is Connected Improve program and service information for students in response to new state and federal regulations and service delivery. Descriptions Recommendation Number and Title 2c. Policy for Course Substitutions Planned Implementation Date Spring 2009 Estimated Completion Date Spring 2009 Action/Tasks Measure of Success/Desired Outcome Bring policy back to Board of Trustees for approval Approved and implemented policy Estimated Cost(s) $0 Who is responsible? DSPS director and VP L&SD Consequence if not funded NA External Accreditation Recommendations (if applicable) - 18 - Category Department Goal the Action is Connected Improve program and service information for students in response to new state and federal regulations and service delivery. Recommendation Number and Title 2d. DE course accessibility checklist Planned Implementation Date Spring 2009 Estimated Completion Date Spring 2009 Action/Tasks Develop checklist and process Measure of Success/Desired Outcome Deployment of checklist and process for evaluating online course proposals $0 Estimated Cost(s) Who is responsible? Consequence if not funded Descriptions DSPS director, Curriculum Committee, Academic Senate, DE Coordinator, VP L&SD NA External Accreditation Recommendations NA (if applicable) - 19 - Category Department Goal the Action is Connected Improve program and service information for students in response to new state and federal regulations and service delivery. Descriptions Recommendation Number and Title 2e. High school to college transition guide. Planned Implementation Date Fall 2009 Estimated Completion Date Fall 2009 Action/Tasks Update guide Measure of Success/Desired Outcome Distribution of updated guide Estimated Cost(s) $500 Who is responsible? DSPS staff Consequence if not funded Increased difficulty for matriculating high school students and high school counselors advising them. External Accreditation Recommendations NA (if applicable) - 20 - Category Department Goal the Action is Connected Improve program and service information for students in response to new state and federal regulations and service delivery. Descriptions Recommendation Number and Title 2f. Update DSPS brochures. Planned Implementation Date Fall 2009 Estimated Completion Date Fall 2009 Action/Tasks Measure of Success/Desired Outcome Update brochures to include current information Distribution of updated brochures. Estimated Cost(s) $500 Who is responsible? DSPS staff Consequence if not funded Inaccurate information distributed to students External Accreditation Recommendations NA (if applicable) - 21 -