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C
A
Residential Life
M ANNUAL PLANNING
UPDATE
P
U
S
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Student Services Area: ___Residential Life_________________
Academic Year: _________2009-2010______________________
We certify that this program review document represents the plans, goals, and critical
analysis of this instructional program. Please enter name and signature
Author(s): _______Robert K. Ekholdt_______________________ Date: __9-8-09____
Department Administrator: ___Robert Ekholdt_____________
V. P.:
Date: __9-29-09___
______Keith Snow-Flamer______________________ Validation: _10-2-09___
1. Report on goals and improvements: (Provide a brief summary of the major
accomplishments and achievements of your department during the past year.)
Please note some goals that you want to accomplish this year.
The Academic Year of 2008-2009 continued to be a challenge to develop a community of
learns in the residence halls. We continue to have difficulties in helping our residents
find all the resources necessary for them to be successful as well as making them develop
a higher level of academic goals for themselves. Many residents find themselves being
away from home for the first time. This has created a need for much more guidance then
we have been able to provide.
Though this is not specific to the Residence Halls the College has taken on a much
greater role in focusing resource toward student success. They have provided Guidance
courses which focus on the first time student, GUID 111, Extended Orientation and
GUID 112, Freshman Seminar. They have committed resources towards counseling
student cohorts and student mentor ships.
Residential Life Goals
Goals
1. To develop Residence
Hall Learning Communities
for Fall 2010
Rational
To Improve academic
performance of residence
halls students and build
community.
2. To continue to develop
To inspire students to
and improve Residence Hall participate in residence hall
Activities.
activities both on and off
campus. To build
community and a sense of
pride of where they live.
3. Continue our new
To give resident assistants
collaboration with
as broad a base of training
Anticipated Completion
Date
Fall 2010
On-going
On-going
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Humboldt States
University’s Housing
Department.
4. To inform both in state
and out of state students of
the true cost of attending
College of the Redwoods
and living in the Residence
Halls.
as possible, to see new ideas
in programs, and to improve
information sharing
between the colleges.
To insure students know the On-going
cost of attending College of
the Redwoods before
arriving at the College. To
reduce any hardship caused
by students arriving without
their entire financial
situation in order.
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2. Report on 2008-2009 Assessment Plan for Student Services Area: (specify)
(Please provide a 1 page historical reference of last year’s outcomes)
Mission Statement: Residential Life maintains and supports a learning community.
Objective
1.
2.
Improve
residential hall
student
achievement and
attainment of
educational
goals
Improve
residential hall
facilities
Student Learning
Outcome (SLO)
or
Program Learning
Outcome (PLO)
Dorm students will
complete eligibility
requirements each
semester
PLO: Improve residential
life environment through
the development of a
financial plan and
maintenance timetable.
Linked to Student
Service
Goal/Strategic
Plan
Goal One: Support the
academic quality and
learning environment of
the College
College Strategic
Planning Goal: Enable
student attainment of
educational goals
Goal Two: Improve
enrollment and student
retention
College Strategic
Planning Goal: Ensure
student access and
Enable student
attainment of educational
goals.
Goal Three: Develop
First Year Experience
Programs and Learning
Communities across
District and disciplines.
College Strategic
Planning Goal: Enable
student attainment of
educational goals
Goal Five: Enhance the
quality of campus and
student life.
College Strategic
Planning Goal: Enable
student attainment of
Assessment Criteria
(Specify Target
Performance Level)
Assessment
Measure
Dorm students will
maintain or exceed
eligibility requirements
each semester
Datatel grades,
GPA and unit
loads of dorm
students
Completion
(or anticipate
completion)/
Findings
Improvement
Recommendations
(next step)
Percent of students
below 2.0GPA for
semester or below
12 units:
Fall 07 –
Low GPA 5%
Low units 13%
Both low GPA and
Units 45%
Spring 08 –
Low GPA 3%
Low units 18%
Both low GPA and
Units 41%
Fall 08 –
Low GPA 5%
Low units 12%
Both low GPA and
Units 42%
More than 70% of dorm
students will be satisfied
with the residential halls
and their facilities.
Identify 75% of all
Satisfaction
Survey
Document
delayed
maintenance for
In Fall 2007,
47.9% of dorm
students were
satisfied with the
dorms.
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educational goals
delayed maintenance
Complete 75% of a
financial plan for delayed
maintenance
3.
Provide
meaningful and
productive
activities for
dorm students
4.
Improve
attainment of
dorm students
educational
goals
5.
Increase dorm
students
knowledge of
educational
financial
responsibilities
PLO: Provide
opportunities for activities
and programs for dorm
student
Dorm students will be able
to identify and utilize
resources that will assist in
achieving his or her goals.
Dorm students will design
a tuition and housing
portfolio
Goal Five: Enhance the
quality of campus and
student life.
College Strategic
Planning Goal: Enable
student attainment of
educational goals
Goal Two: Improve
enrollment and student
retention
College Strategic
Planning Goal: Ensure
student access and
Enable student
attainment of educational
goals.
Listings of seminars and
workshops: Counseling,
Financial Aid,
Scholarship, Student
Satisfaction Survey
Goal Two: Improve
enrollment and student
retention
College Strategic
Planning Goal: Ensure
student access and
Enable student
attainment of educational
goals.
70% of dorm students will
understand semester costs
for tuition and housing
More than 70% of
students will receive one
or more student support
services in one semester if
they are not meeting
eligibility requirements.
More than 70% of dorm
students will have SEPs
on file
all student
housing
Document a
financial plan
for maintenance
Satisfaction
Survey:
Residence Halls
Activities,
50.7%
satisfaction
Dorm student
ID numbers
who received
advising,
counseling or
student services
Datatel and
SARS queries
Retention and
persistence
rates
Dorm student
portfolio and
portfolio rubric
3. 2009-2010 Assessment Plan for Student Services Area: (specify)
Report on up to three outcomes from your service area. Please detail findings and improvement recommendations on following page.
Mission Statement: maintains and supports a learning community
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Objective
1.
Improve
attainment of dorm
students
educational goals
Student Learning
Outcome (SLO)
or
Program Learning
Outcome (PLO)
Students will be able to
identify three student
support services
A student will be able
to identify and utilize
resources that will assist
in achieving his or her
goals.
2.
Increase residential
learning
community
opportunities
Students who
participate in residential
life activities will create
and build connections
with residents and
campus community
Linked to Student
Service
Goal/Strategic
Plan
Goal 5: Enhance the
quality of campus and
student life. SP: Enable
student attainment of
educational goals
Assessment Criteria
(Specify Target
Performance Level)
Assessm
ent
Measure
(Measure
ment tool)
Establish baseline data for
knowledge of student
services by residents
Establish baseline data
A pre and
post
student
services
survey
End of
contract
survey
Goal 5: Enhance the
quality of campus and
student life. SP: Enable
student attainment of
educational goals
Establish baseline data of
number of activities
attended
Sign in
sheets
from
activities
Establish check-out
survey baseline data
Activities
exit survey
Completion (or
anticipate
completion)/
Findings*
Estimate residents will
use services at an
increased than previous
years
Estimate that students
who have knowledge of
services will utilize
more while in
residency.
Estimate residents who
participate in residential
activities will have a
stronger sense of
community.
Residential participants
will have higher
retention rates
compared to residents
who do not participate
Improvement
Recommendations
(next step)*
Anticipate that residents
with more student support
services will have higher
retention rates, unit rates
and improved GPA
Anticipate that residents
with more student support
services will have higher
retention rates, unit rates
and improved GPA
Reassess SLO next year
Anticipate that residents
who attend residential
activities will have higher
retention rates, unit rates
and improved GPA
Reassess the SLO next
year
* Detail on following page
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2009 Assessment Plan Findings/Data Analysis & Improvement Recommendations
SLO/PAO #1:
Findings/Data Analysis
Improvement Recommendations:
SLO/PAO #2:
Findings/Data Analysis
Improvement Recommendations
SLO/PAO #3:
Findings/Data Analysis
Improvement Recommendations
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4. Resource Needs
Does the staffing structure meet the unit’s needs? YES
If your answer is “no,” please consider the following in framing your answer:
a. Has the workload of your unit increased in recent years? Do you anticipate the
workload will increase, decrease or remain constant in the upcoming one to three years?
Is this a temporary situation?
b. Has technology made it possible to do more work with the same staff? Or, has
technology increased your work load (adding web features which need updating for
example)?
c. Does the workload have significant peaks and valleys during the fiscal year? If so,
describe.
d. If your workload is increasing and resources will not allow for increased staffing, how do
you anticipate being able to ameliorate the negative consequences of too much work and
maintain a positive atmosphere in your unit?
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Unit Name: _________Residential Life________________
a. Staff Needs
NEW OR REPLACEMENT STAFF (Administrative or Classified)
List Staff Positions Needed for Academic Year______2009-2010_____________
Please be as specific and as brief as possible when offering a reason. Place titles on list in order (rank) or importance.
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
* TCP = “Total Cost of Position” for one year is the cost of an average salary plus benefits for an individual. New positions (not replacement positions) also
require space and equipment. Please speak with your campus Business Officer to obtain accurate cost estimates. Please be sure to add related office space,
equipment and other needs for new positions to the appropriate form and mention the link to the position.
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Unit Name: ________Residential Life_______________
b. Equipment (excluding technology) Needs Not Covered by Current Budget
List Equipment or Equipment Repair Needed for Academic Year__2009-2010
Please list/summarize the needs of your unit on your campus below. Please be
as specific and as brief as possible. Place items on list in order (rank) or
importance.
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
* TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your campus Business Officer to obtain accurate
cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are linked to a position
please be sure to mention that linkage.
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Unit Name: ______Residential Life_____________
c. Technology++ Needs Not Covered by Current Budget:
NOTE: Technology; excludes software, network infrastructure, furniture, and consumables (toner, cartridges, etc)
Submitted by:
Title:
Phone:
*
Priority
EQUIPMENT REQUESTED
New (N) or
Replacem
ent (R)?
Program:
New (N) or
Continuing
(C) ?
Location
(i.e Office,
Classroom
, etc.)
Is there
existing
Infrastructure
?
How many
users
served?
Has it been
repaired
frequently?
Cost per
item
Number
Requested
Total Cost of
Request
1.
Usage /
Justification
2.
Usage /
Justification
3.
Usage /
Justification
4.
Usage /
Justification
5.
Usage /
Justification
 TCO = “Total Cost of Ownership” for one year is the cost of an average cost for one year. Please speak with your campus Business Officer to obtain
accurate cost estimates. Please be sure to check with your department chair to clarify what you current budget allotment are. If equipment needs are
linked to a position please be sure to mention that linkage.
 ++Technology is (1) equipment that attaches to a computer, or (2) a computer is needed to drive the equipment.
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Unit Name: _____________Residential Life__________
d. Facilities Needs Not Covered by Current Building or Remodeling Projects*
List Facility Needs for Academic Year_____2009-2010______________
(Remodels, Renovations or added new facilities) Place items on list in order (rank) or
importance.
1.
Total Cost of Request
(All cost are estimates)
Automatic door closing system for Del Norte Hall
Reason: Del Norte Hall may be in violation of California Fire Code Section 703 – All doors within residence
halls must remain closed unless someone is entering or exiting the room. Automatic door closing systems
must be installed for Del Norte Hall to come into compliance. The window in upper Del Norte may also
need to be changed to be automatically closing. Mendocino Hall may be exempt from this fire code as its
doors exit directly to the outside of the building. This information was faxed to maintenance and discussed
with the Assistant Director of Maintenance on 7-18-08.
$12,600
2. Carbon Monoxide Detectors
Reason: . Carbon Monoxide Detectors for each room should be considered as further safety considerations
$2,500
as we have had natural gas leaks in rooms in the past.
3. Upper deck of Mendocino Hall
Reason: Rain gutters must be replaced or water diverted from the upper Mendocino Hall deck as the deck
$24,000
becomes very slippery when wet. Part of the rain water diversion has occurred but the project is incomplete.
4. Emergency Communication System
Reason: Need for an emergency communication system must be considered, a minimum of an alarm sound
$10,000
or intercom/loud speaker system for quick communication about campus violence or natural disaster should
be looked into for the Residence Halls and for the campus.
5. ADA Compliance – cost unknown until evaluated
Reason: Residence Halls must be evaluated for state compliance to ADA requirements
?
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6. Asbestos Abatement
Reason: Safety
$600,000
7. Electrical Upgrades
Reason: Upgrade / Safety,
$386,000
8. Earthquake retrofit
Reason: Upgrade / Safety
$1,000,000
9. Roofs and rain Gutters
Reason: Roofs and rain gutters are very old and need of replacement. Additional costs having to
do with earthquake retrofit must be added
10. Lighting inside rooms
Reason: Upgrade, room lighting is very poor in resident’s rooms and bathrooms with existing
lighting
11. Bathrooms refurbished
Reason: Upgrade, Bathrooms are in poor shape as maintenance has been deferred. Many showers
are discolored and in need of replacement.
$600,000
12. Vanities, sinks and faucets
Reason: Upgrade, old and worn out
$84,000
13. Carpet replacement
Reason: Upgrade, old and worn out
$108,000
14. Heating system replacement
Reason: Upgrade, old and worn out
15. Double pane windows
Reason: Upgrade, Increase energy efficiency and safety
16. Computer room ventilation
Reason: Upgrade, room becomes very hot and uncomfortable when in use
$16,800
$160,000
$130,000 - $260,000
(Depending on energy
efficiency)
$111,000
$2,500
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17. Blacktop repair around residence halls
Reason: Safety, many areas around the residence halls parking areas and roads are in disrepair.
Repairs necessary range from cracks to holes.
$100,000
18. Fire Control Sprinklers
Reason: Safety
$1,000,000
19. Plumbing
Reason: Plumbing system is very old and beginning to show sighs of its age. When plumbing
repairs are needed the repairs are very expensive due to the additional costs asbestos abatement.
$160,000
20. Exterior Lighting around the residence halls
Reasons: Lighting around the residence halls is poor and should be improved for student safety
$30,000
21. Video camera recording rooms need ventilation fans installed
Reasons: Recording equipment may be affected by the large amount of heat in boiler rooms which
they are housed.
$15,000
Estimated Total
$4,682,420 plus
Note: With the assistance of the maintenance department the above repairs and upgrades
were ranked accordingly. Though these have been ranked in this order we must take into
consideration that many of these repairs and upgrades are interconnected. Financially the
changes would be best completed together to reduce the cost of many of these improvements.
Develop a long term maintenance plan to make the necessary repairs that have been deferred
and necessary upgrades to a heavily used aging facility.
Develop a bi-annual maintenance plan of the Residence Halls with Tech Support to check the
internet system, clean computer lab computers, and to check the video camera functions and
connections
*Please speak with your campus Business Officer to obtain accurate cost estimates and to learn if the facilities you need are already in the planning stages.
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Unit Name: _______Residential Life_______________
e. Professional or Organizational Development Needs Not Covered by Current Budget*
List Professional Development Needs for Academic
Year___________________. Reasons might include in response to AUO
assessment findings or the need to update skills. Please be as specific and as brief
as possible. Some items may not have a cost per se, but reflect the need to spend
current staff time differently. Place items on list in order (rank) or importance.
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
*It is recommended that you speak with Human Resources or the Management Association to see if your request can be met with current budget.
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Unit Name: __________Residential Life_____________
f. OTHER NEEDS not covered by current budget
List Other Needs for Academic Year___________________
Please list/summarize the needs of your unit on your campus below. Please be as
specific and as brief as possible. Not all needs will have a cost, but may require a
reallocation of current staff time. Place items on list in order (rank) or importance.
Cost per
item
Number
Requested
Total Cost of Request
1.
Reason:
2.
Reason:
3.
Reason:
4.
Reason:
5.
Reason:
6.
Reason:
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