Student Development Division Annual Program Review Update 2012/13 Upward Bound Section 1 ‐ Program Information 1.0 Name of Program: Upward Bound 1.1 Program Review Authors: Brady Reed, Shannon Walkley, Katy Keyser, and Janet Sclar Date: October 18, 2012 1.2 Program Director Signature: Brady Reed Date: October 19, 2012 1.3 Vice President Signature: Date: October 19, 2012 Keith Snow-Flamer 1.4 Program mission: The mission of Redwoods Upward Bound is to prepare low-income and first-generation students for college and lifelong learning, and to help them gain skills necessary to succeed in college life and beyond. Our mission also includes fostering unity and collaboration so that students value themselves and the diversity of people and cultures different from their own, and are able to actualize their full potential. 1.4.1 State briefly how the program mission supports the college mission: The mission supports the college mission in that UB “serves the community” and adds to the “lifelong learning needs” of the students in its service area. 1.4.2 Program goals: The goal of Upward Bound is to increase the rate at which participants complete secondary education and enroll in and graduate from institutions of postsecondary education. 1.4.3 Describe how the program goals support institutional planning and goals (Strategic Plan, Education Master Plan, Enrollment Management Plan, etc.): This goal supports institutional goals by serving the lifelong learning needs of the community, increasing cultural activities at the college, increasing communication and outreach to the community, improving basic skills success, and increasing the likelihood of students completing their desired educational goals. Section 2 ‐ Data Analysis 2.0 Program Staffing/Budget Data and Indicators (Past years) 12/20/2012 Page 1 Provide information to show changes over time (steady, increasing, decreasing, etc.). Insert additional rows as needed for your key performance indicators (KPI’s), such as program services, functions, student contacts, etc. 2.1 Staffing/Budget FTE Faculty and Staff FTE Additional Workforce Personnel (Dollars) Discretionary (Dollars) Other (Student Aid) Total Spent 2.2 Program Indicators Percentage of UB participants that attend the summer program each year. Percentage of UB participants with a 2.5 or better cumulative GPA at the end of the school year. 2010/11 2011/12 3.5 FTE 11 FTE summer $261,565 $85,261 $102,510 $449,336 3.5 FTE 8.25 summer $275,700 $55,269 $98,200 $429,169 Observations (steady/increasing/decreasing) steady Decreased residential staff from 40 to 30 hrs./week to save costs Salaries and benefits increase each year (about 5%) Able to spend more due to being underspent in 2009/10 57% 58% Steady; most students attend the summer program at least once while a participant in Upward Bound. 86% 85% Steady; this is a good result as our objective is to make over 70% each year. 2.3 Describe how these changes affect students and/or the program: Cutting back on residential staff hours made scheduling difficult but all duties were still accomplished as when they were working full-time. 2.4 Provide any other relevant information, or recent changes, that affect the program: Permanent staff salaries and benefits continue to go up each year, allowing less money for operational and student expenses. Section 3 –Critical Reflection of Assessment Activities 3.0 Student Learning Outcomes & Program Outcomes Assessed in the Current Cycle (2011/2012) A. 60% of all UB participants will have achieved at proficient level during high school on state assessments in reading/language arts & math. B. 80% of 9th, 10th, and 11th grade project participants served during each year will continue to participate in the UB project during the next school year. 12/20/2012 Page 2 C. 65% of all UB participants will enroll in a program of postsecondary education by the fall term immediately following the expected graduation date from high school. D. 70% of all UB participants who enrolled in a program of postsecondary education during the fall term immediately following high school graduation will be enrolled for the fall term of the second academic year. 3.1 Summarize the conclusions drawn from the data and the experience of staff working to achieve the outcomes: The program has achieved all of the outcomes for the past three assessment cycles with the exception of Program Outcome A, which was achieved only once in the last three assessment years. The lack of reaching Outcome A may be partially due to the fact that we admit high school juniors and that this is the last year that the standardized tests are taken. It may also be attributed to the fact that CA standardized tests are out-of-sync with high school curriculum. Nonetheless, UB may still need to do more to provide intervention and support for students to improve on these tests. The achievement of meeting or exceeding our other outcomes can be attributed to providing intensive advising and tutoring during the school year, encouraging and providing assistance for students to pursue a rigorous college-prep curriculum, and offering an academic residential summer program that simulates a college experience. 3.2 Summarize how assessments have led to improvement in Student Learning and Service Area Outcomes: By assessing outcomes and progress toward outcomes each year, we are able to see the effectiveness of the current services provided. It has shown us that we are doing well in helping students prepare and access postsecondary education. Some of the activities that have helped students persist in the program and on to college include college tours, tutoring, one-on-one advising, mentoring and summer academic/residential programming. 3.3 (Optional) Describe unusual assessment findings/observations that may require further research or institutional support: Section – 4 Evaluation of Previous Plans 4.1 Describe plans/actions identified in past program reviews and their current status. What measurable outcomes were achieved due to actions completed. Actions Current Status Outcomes Cut summer residential staff hours from 40 hours a week to 30 hours a week in order to save on costs and work more efficiently. Completed summer 2012 Although it made scheduling more cumbersome, all of the duties were covered and the program was able to operate efficiently with staff working 10 less hours per week. 12/20/2012 Page 3 Conduct a college tour utilizing a tour company if funding allows. Completed summer 2012 Although the cost was almost double what it would be if done in-house, the tour company provided a safe and stress-free experience. Use of a tour bus allowed staff not to have to drive long hours, and the tour provided medical coverage which one student did need for an emergency room visit. Other perks included hotels with special group accommodations, and 24/hour help line. Change summer program from 6 weeks of residential programming to 5 weeks of residential and 1 week of non-residential programming to include parents. Completed summer 2012 The change cut the costs of the residential program (housing and dining) by approximately 18%. It also allowed for orientation of new students in each service area that included parents. This allows parents to become knowledgeable partners in their student’s academic goals, and reinforces encouragement to students to pursue college. 4.2 (If applicable) Describe how funds provided in support of the plan(s) contributed to program improvement: Section – 5 Planning 5.0 Plan for Future Improvements (2012/2013) Based on institutional plans, data analysis, student learning outcomes, program outcomes, the assessment of those outcomes, and your critical reflections, describe the program’s Action Plan for the 2012/13 academic year. If more than one plan, add rows. Include necessary resources. (Only a list of resources is needed here. Provide detailed line item budgets, timelines, supporting data or other justifications in the Resource Request). (link to two year assessment plan) 5.1 Program Plans Action to be taken: Relationship to Institutional Plans 12/20/2012 Relationship to Assessment Expected Impact on Student Learning or Service Area Outcomes Page 4 Resources Needed Students will better understand the steps necessary to graduate high school and reach their educational goals, which affects UB Objectives 3, 4, and 5. (Target of 80% by first year; 90% by second year) Students will validate whether or not the college tour helped them to narrow down or decide on a college, which affects UB Objectives 5 and 6. (Target of 70% or better) Printed or onlineaccessible CBAP forms, and the creation of an online survey. Staff time also. Part of 2-year assessment plan As a result of participating in a UB-sponsored summer career class, participants will have selected or clarified their own career goals, which affects UB Objectives 4, 5, and 6 (and indirectly Objective 1) . (Target of 70% or better). A pre- and postsurvey to give to the students at the beginning and end of the career class, and staff time. UB program objectives We expect to have 85% or better completing or updating their CBAPs; and 70% or better pursuing a “rigorous” secondary curriculum of study. Printed or onlineaccessible CBAP forms, and staff time. Redesign the College-Bound Action Plan to be more student-friendly, understandable, and easily revised. Then create a survey to determine how well students understand the information on their college-bound action plans. Supports Goal 1 of both the Educational Master Plan and Strategic Plan by providing help to underrepresented students toward completion of their educational goals. Part of 2-year assessment plan Create an electronic survey to be given to participants to determine if the UBsponsored college tour helped them to narrow down or decide on a college. Supports Ed Master Plan Goal 1 as well as Goal 3 by using data to inform decision-making. It also supports Strategic Plan Goal 5.2 by providing increased cultural activities. Supports Ed Master Plan Goal 3.1 by improving tools for assessment as well as Strategic Plan Goal 1 for improving developmental and career technical education. Part of 2-year assessment plan Supports Ed Master Plan Goal 3.1 by improving tools for assessment. Survey students who participate in the summer UB career class to determine whether the career information helped them select or clarify their career goals. Add two more program indicators in 2012-13 to assess 1) Percentage of UB participants that complete or update their College-Bound Actions Plans each year and 2) Percentage of UB participants pursuing a “rigorous” secondary curriculum of study. 12/20/2012 Page 5 A survey to give to students after the trip, plus staff time. (Possible presurvey as well) 5.2 Provide any additional information, brief definitions, descriptions, comments, or explanations, if necessary. Section 6 ‐ Resource Requests 6.0 Planning Related, Operational, and Personnel Resource Requests. Requests must be submitted with rationale, plan linkage and estimated costs. Request Check One Amount Recurring Rationale $ Cost Y/N Linkage Planning Operational Personnel Money for study guides and other X $250/year Yes Ed Master Plan Goal 1: academic resources for graduates of UB Ensuring student success currently attending CR and degree completion (Also supports UB Objective 6) Faculty mentors for graduates of UB X $3,000/year Yes Ed Master Plan Goal 1: currently attending CR (pilot program) in (potentially) Enhanced support for ($500 stipend for area/major of interest student engagement, 3 faculty for 2 success, and degree semesters/year) completion (Also supports UB Objective 6) Broadband upgrade needed to support the X Unknown No Strategic Plan goal 4.4 and efficiency of technology and 3.2 (improve efficiency communication between Eureka and through technology and Del Norte sites. improve college operational efficiencies) Book voucher money to give to UB X $1,000 Yes Often delays in financial students who attend CR first semester aid result in students getting their books late. This would help mitigate that and supports Ed Master Plan Goal 1.2 & 1.6 12/20/2012 Page 6 Section 7‐ PRC Response by section (completed by PRC after reviewing the program review) 7.0 The response will be forwarded to the author and the supervising Director and Vice President: S.1. Program Information: Program supports strategic planning through community support and outreach. S.2. Data Analysis: Indicators remain steady (although program budget has been reduced). Primarily grant funded programs S.3. Critical Reflection of Assessment Activities: The program has achieved all of the outcomes for the past three assessment cycles with the exception of Program Outcome A, which was achieved only once in the last three assessment years. S.4. Evaluation of Previous Plans: Completed summer 2012. S.5. Planning: Plans supports Ed and Strategic Plans and are part of their 2yr assessment plans. S.6. Resource Requests: Linked to strategic and education master plans. Reviewapproved 12/20/2012 Page 7