Fiscal Year: 2010-11 CollegeoftheRedwoods ProgramReviewCommitteeSummary AsperitsMission,theProgramReviewCommitteereviewsAnnualandComprehensiveProgramReviewstoprovidethefoundationuponwhichthedistrict develops,identifies,anddocumentsthedirectionoftheprioritizationofplanning.OurobjectiveistoprovideanevaluativeExecutiveSummaryofeach program’sreviewforauthors,IntegratedPlanningCommittees,andtheDistrict. ProgramReviewSubjectArea: InformationTechnology ProgramReviewAuthors: SteveStratton,LeeLindsey AreaDirector/Manager: SteveStratton PerformanceIndicatorsforAdministrativeServices ProgramAccess/Demand Weredepartment(dept.) expendituresoverbudgetlast year? Isthedepton‐tracktocomein underbudgetthisyear? Hasthedeptcompleted budgetplanningfornextyear, orinprocess? HowmanyChancellors’Office reportswereover10dayslate duringthelastyear? HowmanyBoardreportswere lateornotdoneduringthe pastyear? Weredeptplansand proceduresupdatedduring thelastyear?Wereall proceduresup‐to‐datebylast year‐end? Werethereanynewaudit findingsrelatedtothisdept? Werethereanyoutstanding auditfindingsatlastyear‐end? Havemonthlybudget‐to‐ actualreportsbeenreviewed? Hasthedepartmentreviewed lastyear’s: Programreview? Satisfactory Standard Notover budget Satisfactory/ Unsatisfactory Satisfactory OnTrack Satisfactory Thereisnodatabackup. Yes Satisfactory How/whereisthisdocumented? Zero Satisfactory Supplyexamples:howmanychancellors’reportsarerequired? Whattypesofreportsandwhichneedcollaborationwithother departments?Useoftheannualfiscalyearreportcalendarcan bedocumented. Zero Satisfactory Yes Satisfactory Thisshouldbelistedasagoalinanassessmentformat. Zero(Explain thestatusof allfindings) Satisfactory Doesthisapply? Atleast quarterly Yes Satisfactory Satisfactory Committee Comments PRC: Whatisthebaseline andhowisthistracked? PRCseesthisasathreepartquestion;thefirsttwomightbeno? DefinitelyBPCaddressedtheneedsaddendums,butwheredoes itfitintothisreport. Needsaddendums? BPCactionsonneeds addendums? Werealldeptemployee evaluationsup‐to‐dateduring lastyear‐end? HowmanyCal‐Cards unreconciledafterthe paymentduedate? Hasthedeptwebsitebeen updatedduringthelastyear? Hasdocumentimagingbeen implementedinthedept? Areemployees(customers) encouragedtouseelectronic documentsinsteadofpaper forms?Areallformtemplates availableonthedepartment website?Doesthedepartment acceptscanned/imagedcopies ofalldocuments? Numberofoutstanding troubleticketsover60days? Inventoryofbrokenlab computers? IstheTechnologyPlanup‐to‐ date? DatethatTechPlanning Committeesubmittedrankings toBPC? Havenetworklogsbeen reviewedandactedon? Haveinactiveemployee accountsbeencheckedagainst personnelrolls? HowmanyITcontractsare pasttheirrenewaldate withoutbeingrenewed? ProgramResources FTEemployees Kudos;thisisagoodKPItoaddtoalltemplates. Yes Satisfactory Zero Satisfactory Yes Satisfactory Implemented Unsatisfactory Yes,or explainany document requiringa “wet” signature Satisfactory Thiscanbetrackedandisagoodgoaltolistinassessment format. Thecommitteequestionedwhatistheultimategoalinpaper reductionandhowdoesthisaddresstheissueofelectronicforms beingprintedoutforthesignatureprocess. None,except ifwaitingon others 10orless Satisfactory Moredetail.Canbetracked. Satisfactory Up‐to‐date Satisfactory Howwasthisdetermined?Thiswouldbeagoodgoalfor assessment. Documentation? January31 Satisfactory Monthly Satisfactory Quarterly Satisfactory Zero Satisfactory 12 Details? Departmentis scheduledtoconvertin afutureyear. About12positionsin permanentposition inventory Thiswouldbeagoodgoaltolistinassessmentformat. Budget Revenuegenerated Otherprogramspecific indicator Program Efficiency/Productivity Program/CourseOutcomes fornextprogramreview (2012‐13) Documentimaging $1.1MM About$1.1million positionbudgetin inventory N/A Alltheprogram outcomesaboveplus thefollowing. Documentimaging Shouldbeagoalinassessmentformat. reducesdepartment printingcostsby50%. Ifdepartmentis selectedtodoasurvey, Districtsurveyresults thenresultsmustshow acceptablesatisfaction. Eachdepartmentshouldgenerateasetofquestionstiedtotheirgoals,whichcanbetrackedandassessed. Identifygoals andobjectivesthataremeasureableandreportoutonthem.Onegoal,forexample,wouldbetobecomemoreor100 percentelectronic.