Fiscal Year: 2010-11
CollegeoftheRedwoods
ProgramReviewCommitteeSummary AsperitsMission,theProgramReviewCommitteereviewsAnnualandComprehensiveProgramReviewstoprovidethefoundationuponwhichthedistrict
develops,identifies,anddocumentsthedirectionoftheprioritizationofplanning.OurobjectiveistoprovideanevaluativeExecutiveSummaryofeach
program’sreviewforauthors,IntegratedPlanningCommittees,andtheDistrict.
ProgramReviewSubjectArea: InformationTechnology
ProgramReviewAuthors:
SteveStratton,LeeLindsey
AreaDirector/Manager:
SteveStratton
PerformanceIndicatorsforAdministrativeServices
ProgramAccess/Demand
Weredepartment(dept.)
expendituresoverbudgetlast
year?
Isthedepton‐tracktocomein
underbudgetthisyear?
Hasthedeptcompleted
budgetplanningfornextyear,
orinprocess?
HowmanyChancellors’Office
reportswereover10dayslate
duringthelastyear?
HowmanyBoardreportswere
lateornotdoneduringthe
pastyear?
Weredeptplansand
proceduresupdatedduring
thelastyear?Wereall
proceduresup‐to‐datebylast
year‐end?
Werethereanynewaudit
findingsrelatedtothisdept?
Werethereanyoutstanding
auditfindingsatlastyear‐end?
Havemonthlybudget‐to‐
actualreportsbeenreviewed?
Hasthedepartmentreviewed
lastyear’s:
 Programreview?
Satisfactory
Standard
Notover
budget
Satisfactory/
Unsatisfactory
Satisfactory
OnTrack
Satisfactory
Thereisnodatabackup.
Yes
Satisfactory
How/whereisthisdocumented?
Zero
Satisfactory
Supplyexamples:howmanychancellors’reportsarerequired?
Whattypesofreportsandwhichneedcollaborationwithother
departments?Useoftheannualfiscalyearreportcalendarcan
bedocumented.
Zero
Satisfactory
Yes
Satisfactory
Thisshouldbelistedasagoalinanassessmentformat.
Zero(Explain
thestatusof
allfindings)
Satisfactory
Doesthisapply?
Atleast
quarterly
Yes
Satisfactory
Satisfactory
Committee Comments
PRC:
Whatisthebaseline andhowisthistracked?
PRCseesthisasathreepartquestion;thefirsttwomightbeno?
DefinitelyBPCaddressedtheneedsaddendums,butwheredoes
itfitintothisreport.


Needsaddendums?
BPCactionsonneeds
addendums?
Werealldeptemployee
evaluationsup‐to‐dateduring
lastyear‐end?
HowmanyCal‐Cards
unreconciledafterthe
paymentduedate?
Hasthedeptwebsitebeen
updatedduringthelastyear?
Hasdocumentimagingbeen
implementedinthedept?
Areemployees(customers)
encouragedtouseelectronic
documentsinsteadofpaper
forms?Areallformtemplates
availableonthedepartment
website?Doesthedepartment
acceptscanned/imagedcopies
ofalldocuments?
Numberofoutstanding
troubleticketsover60days?
Inventoryofbrokenlab
computers?
IstheTechnologyPlanup‐to‐
date?
DatethatTechPlanning
Committeesubmittedrankings
toBPC?
Havenetworklogsbeen
reviewedandactedon?
Haveinactiveemployee
accountsbeencheckedagainst
personnelrolls?
HowmanyITcontractsare
pasttheirrenewaldate
withoutbeingrenewed?
ProgramResources
FTEemployees
Kudos;thisisagoodKPItoaddtoalltemplates.
Yes
Satisfactory
Zero
Satisfactory
Yes
Satisfactory
Implemented
Unsatisfactory
Yes,or
explainany
document
requiringa
“wet”
signature
Satisfactory
Thiscanbetrackedandisagoodgoaltolistinassessment
format.
Thecommitteequestionedwhatistheultimategoalinpaper
reductionandhowdoesthisaddresstheissueofelectronicforms
beingprintedoutforthesignatureprocess.
None,except
ifwaitingon
others
10orless
Satisfactory
Moredetail.Canbetracked.
Satisfactory
Up‐to‐date
Satisfactory
Howwasthisdetermined?Thiswouldbeagoodgoalfor
assessment.
Documentation?
January31
Satisfactory
Monthly
Satisfactory
Quarterly
Satisfactory
Zero
Satisfactory
12
Details?
Departmentis
scheduledtoconvertin
afutureyear.
About12positionsin
permanentposition
inventory
Thiswouldbeagoodgoaltolistinassessmentformat.
Budget
Revenuegenerated
Otherprogramspecific
indicator
Program
Efficiency/Productivity
Program/CourseOutcomes
fornextprogramreview
(2012‐13)
Documentimaging
$1.1MM
About$1.1million
positionbudgetin
inventory
N/A
Alltheprogram
outcomesaboveplus
thefollowing.
Documentimaging
Shouldbeagoalinassessmentformat.
reducesdepartment
printingcostsby50%.
Ifdepartmentis
selectedtodoasurvey,
Districtsurveyresults
thenresultsmustshow
acceptablesatisfaction.
Eachdepartmentshouldgenerateasetofquestionstiedtotheirgoals,whichcanbetrackedandassessed. Identifygoals
andobjectivesthataremeasureableandreportoutonthem.Onegoal,forexample,wouldbetobecomemoreor100
percentelectronic.