Fiscal Year: 2010-11
College of the Redwoods
Program Review Committee Summary
As per its Mission, the Program Review Committee reviews Annual and Comprehensive Program Reviews to provide the foundation upon which the district
develops, identifies, and documents the direction of the prioritization of planning. Our objective is to provide an evaluative Executive Summary of each
program’s review for authors, Integrated Planning Committees, and the District.
Program Review Subject Area:
Information Technology
Program Review Authors:
Steve Stratton, Lee Lindsey
Area Director/Manager:
Steve Stratton
Performance Indicators for Administrative Services
1. Program Access/Demand
Were department (dept.) expenditures
over budget last year?
Is the dept on-track to come in under
budget this year?
Has the dept completed budget
planning for next year, or in process?
How many Chancellors’ Office reports
were over 10 days late during the last
year?
How many Board reports were late or
not done during the past year?
Were dept plans and procedures
updated during the last year? Were all
procedures up-to-date by last year-end?
Were there any new audit findings
related to this dept? Were there any
outstanding audit findings at last yearend?
Have monthly budget-to-actual reports
been reviewed?
Has the department reviewed last
year’s:
 Program review?
 Needs addendums?
 BPC actions on needs
addendums?
Were all dept employee evaluations upto-date during last year-end?
Satisfactory
Standard
Not over
budget
On Track
Satisfactory/
Unsatisfactory
Satisfactory
Yes
Satisfactory
Zero
Satisfactory
Zero
Satisfactory
Yes
Satisfactory
Zero (Explain
the status of all
findings)
Satisfactory
At least
quarterly
Yes
Satisfactory
Yes
Satisfactory
Satisfactory
Satisfactory
Committee Comments
How many Cal-Cards unreconciled after
the payment due date?
Has the dept website been updated
during the last year?
Has document imaging been
implemented in the dept?
Are employees (customers) encouraged
to use electronic documents instead of
paper forms? Are all form templates
available on the department website?
Does the department accept
scanned/imaged copies of all
documents?
Number of outstanding trouble tickets
over 60 days?
Inventory of broken lab computers?
Is the Technology Plan up-to-date?
Date that Tech Planning Committee
submitted rankings to BPC?
Have network logs been reviewed and
acted on?
Have inactive employee accounts been
checked against personnel rolls?
How many IT contracts are past their
renewal date without being renewed?
2. Program Resources
FTE employees
Budget
Revenue generated
Other program specific indicator
3. Program Efficiency/Productivity
Program/Course Outcomes for next
program review (2012-13)
Document imaging
District survey results
Zero
Satisfactory
Yes
Satisfactory
Implemented
Unsatisfactory
Yes, or explain
any document
requiring a
“wet” signature
Satisfactory
None, except if
waiting on
others
10 or less
Up-to-date
January 31
Satisfactory
Monthly
Satisfactory
Quarterly
Satisfactory
Zero
Satisfactory
Department is scheduled to convert in a future year.
Satisfactory
Satisfactory
Satisfactory
12
$1.1MM
About 12 positions in permanent position inventory
About $1.1 million position budget in inventory
N/A
All the program outcomes above plus the following.
Document imaging reduces department printing costs by 50%.
If department is selected to do a survey, then results must show acceptable
satisfaction.