Fiscal Year: 2010-11 College of the Redwoods Program Review Committee Summary As per its Mission, the Program Review Committee reviews Annual and Comprehensive Program Reviews to provide the foundation upon which the district develops, identifies, and documents the direction of the prioritization of planning. Our objective is to provide an evaluative Executive Summary of each program’s review for authors, Integrated Planning Committees, and the District. Program Review Subject Area: Public Safety Program Review Authors: George Kapitan, Lee Lindsey Area Director/Manager: George Kapitan, Lee Lindsey Performance Indicators for Administrative Services 1. Program Access/Demand Were department (dept.) expenditures over budget last year? Is the dept on-track to come in under budget this year? Has the dept completed budget planning for next year, or in process? How many Chancellors’ Office reports were over 10 days late during the last year? How many Board reports were late or not done during the past year? Were dept plans and procedures updated during the last year? Were all procedures up-to-date by last year-end? Were there any new audit findings related to this dept? Were there any outstanding audit findings at last yearend? Have monthly budget-to-actual reports been reviewed? Has the dept reviewed last year’s: Program review? Needs addendums? BPC actions on needs addendums? Were all dept employee evaluations upto-date during last year-end? How many Cal-Cards unreconciled after Satisfactory Standard Not over budget On Track Satisfactory/ Unsatisfactory Satisfactory Yes Satisfactory Zero Satisfactory Zero Satisfactory Yes Satisfactory Zero (Explain the status of all findings) Satisfactory At least quarterly Yes Satisfactory Yes Satisfactory Zero Satisfactory Committee Comments Satisfactory N/A Satisfactory N/A the payment due date? Has the dept website been updated during the last year? Yes Satisfactory Has document imaging been implemented in the dept? Are employees (customers) encouraged to use electronic documents instead of paper forms? Are all form templates available on the department website? Does the department accept scanned/imaged copies of all documents? Are the Public Safety Plans up-to-date? Are Public Safety Incident Reports upto-date? Are parking tickets processed and upto-date? Are required safety trainings up-todate? How many department contracts are past their renewal date without being renewed? 2. Program Resources Implemented Unsatisfactory Yes, or explain any document requiring a “wet” signature Satisfactory Up-to-date At least monthly At least monthly Yes Satisfactory Satisfactory Zero Satisfactory The dept has implemented plans to reduce reliance on overnight mail, US mail, etc. by utilizing electronic mail and the website? Program/Course Outcomes for next program review (2012-13) Document imaging Satisfactory $186K Budget Revenue generated Other program specific indicator 3. Program Efficiency/Productivity Have face-to-face trainings been converted to online methods, where appropriate? Satisfactory 3 FTE employees Goal is for training online when available, appropriate and cost effective. Yes and describe new actions since last report Department is scheduled to convert in a future year. 3 employees in permanent position inventory. Part-time position held open for savings. Permanent position budget N/A. Satisfactory Satisfactory All the program outcomes above plus the following. Document imaging reduces department printing costs by 50%. District survey results If department is selected to do a survey, then results must show acceptable satisfaction.