Goals, Objectives Actions, and Indicators The Education Master Plan includes broad 3-5 year goals and specific, measurable objectives related to what the college desires to accomplish related to college programs and services. Each list of objectives includes expected outcomes, suggested initiatives or proposed actions to achieve the objectives, and indicators and targets where applicable. The plan will be entering its first year of implementation in Fall 2012; as such, some indicators are imprecise and some do not have clear benchmarks and targets. During the first year of implementation the college will clarify the indicators, identify baseline data, and set targets as appropriate. These goals and objectives and related elements are shown in the following tables. Goal 1 Ensure Student Sucess College of the Redwoods will employ programs, services, and organizational structures to meet the needs of learners and ensure student success. Objectives Desired Outcomes Potential Action Plans and Initiatives Indicators 1.1 Students will identify their educaProvide structured tional goals, and all academic pathways. students with an identified degree or certificate goal will develop a student educational plan in their first semester. Implement technology and advising processes to enable students to develop student education plans. Number of full-time students with a student education plan (SEP) in place 1.2 Improve First Year Experience Program. Perceived student engagement (NSSE or SSI survey) among students in their first year of college College practices and procedures support Improve support for students. students Identify and assist at-risk students. Implement online tutoring. 1.3 Improve effectiveness of basic skills education. Number of at-risk students identified and referred Redirect staff resources to support demonstrated student outcomes. Ratings of perceived availability of tutoring services All students go through appropriate matriculation processes. Develop mandatory student orientations for face-to-face students and on-line students. Number of students with a student education plan (SEP) in place More students will complete remediation within one year of admission. Develop innovative approaches to basic skills education based upon best practices. The percentage of incoming students achieving basic skills competencies within one year Student ratings of perceived learning gains due to online tutoring services Investigate the California Acceleration Project, cap.3csn.org. EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 43 E D U C AT I O N M A S T E R P L A N | 2012-2017 Goals, Objectives Actions, and Indicators [-cont.] Goal 1 Ensure Student Sucess (-cont.) College of the Redwoods will employ programs, services, and organizational structures to meet the needs of learners and ensure student success. Objectives Desired Outcomes 1.4 The college will increase the number of degrees and certificates awarded. Increase transfers and degree and certificate completions. 1.5 Professional development programs will improve educational effectiveness. Potential Action Plans and Initiatives Aggregate student education plan data will inform course schedule development. Degree audit will be utilized to inform and advise students. Indicators Number of programs with published course rotations Number of students who transfer or receive a degree or certificate The college will increase the number of career and technical degrees and certificates awarded. Develop appropriate methods to recruit, orient, and advise students in CTE programs. Number of CTE students with a SEP in place The college will provide training, support and mentoring opportunities for instructional improvement and innovation. Professional improvement activities will be documented and the impact on the improvement of educational effectiveness will be assessed. Number of faculty and staff participating in instructional improvement training Professional development participation documented in faculty performance evaluations Amount of funding allocated for professional development related to educational effectiveness 1.6 The college embraces equity and diversity Improve success with effective policies among underrepre- and practices. sented populations. Develop alternative ways to provide professional development and mentoring to part-time faculty to ensure all new associate faculty receive an orientation to the college, to institution-wide assessment and to their respective departments’ assessments plans and processes. Number of part-time faculty trained who receive an orientation to the college and to the assessment process Surveys and public forums will be held to determine needs and interests of special populations. Participation, retention, and success rates of underrepresented populations Strengthen and augment services to enhance access and success for underrepresented populations. 44 EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Goal 2 Develop Programs and Services to Meet Community Needs College of the Redwoods will provide, in partnership with the community, training and education to contribute to the economic vitality and lifelong learning needs of the community. Objectives Desired Outcomes Potential Action Plans and Initiatives 2.1 Workshops and classes meet the workforce development and lifelong learning needs of the community. Survey community needs Develop trainings in areas where certified employees are needed by local employers. Number of community education enrollments. Community Education program revenue Workshops meet the training needs of business and industry. Evaluate and offer certifications needed to support local incumbent workers and industries. Develop technology systems to provide bundled education and training for smaller communities. Create continuing education training opportunities to meet the region’s needs. Business Training Center program revenue Collaboration between curricular and co-curricular education to meet the training and education needs of the community. Develop internal articulation processes and agreements between credit and non-credit or not-for-credit instruction. Number of programs that are articulated between credit and not-for-credit Number of programs/ courses that can flexibly move in response to the college’s enrollment cap Career and technical programs are prioritized to meet workforce training needs. Work with regional partners and the Centers of Excellence to analyze real-time labor market data. Align activities with state and federal initiatives to support workforce training. Discontinue obsolete programs and build programs in emerging industries. Number of TLUs allocated for training in growing occupations The college will create non-credit programs to meet the lifelong learning needs of the community. Assess needs and identify Amount of non-credit FTES priorities for ESL, GED, Cost per non-credit FTES short-term vocational training, job readiness, and CR Plus. Collaborate with faculty to develop needed curriculum. Enhance community education program. 2.2 Enhance incumbent worker and contract training. 2.3 Develop not-forcredit programs. 2.4 CTE Programs respond to community training needs. 2.5 Develop non-credit programs. Indicators Number of incumbent workers trained Number of programs added to support emerging industries EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 45 E D U C AT I O N M A S T E R P L A N | 2012-2017 Goals, Objectives Actions, and Indicators [-cont.] Goal 3 Practice Continuous Quality Improvement College of the Redwoods will continually assess student learning and institutional performance and practices to improve upon the programs and services we offer. Objectives Desired Outcomes Potential Action Plans and Initiatives Indicators Standard reports are available to the Improve tools for as- college community. sessment reporting. The college will improve reporting tools. Availability of web-based assessment reporting tools 3.2 Incorporate assessment results and appropriate program effectiveness data into program review template and process. Number of recommended changes, based on assessments, that are implemented and evaluated for effectiveness (closing the loop reports) 3.1 Student learning will be a visible priority in all practices and structures. Faculty will ensure that all curricula and programs demonstrate robust assessment activities and continued improvement. Faculty will update all curricula and programs on a regular basis. The College will implement a program revitalization and discontinuation procedure. 3.3 Student learning outcomes and assessment are ongoing, systematic, and used for continuous quality improvement. 3.4 Systematically use data to inform decision making. Implementation of the program revitalization and discontinuation process Degrees and certificates are current, relevant, and recognized by the Chancellor’s Office. Certificates that are required for external accreditation, but are not recognized by the Chancellor’s Office will be tracked through Admissions and Records. Update all curricula and programs. Faculty and staff regularly conduct authentic assessment of student learning outcomes. Develop a means for retrieving course outline of record information in CR’s database. Availability of course outline of record retrieval Data provided by the program review committee and assessment committee will be used to inform planning processes. Schedule institutional flex days for assessment activities. Number of plans incorporating assessment and survey results Utilize standardized data sets from IR. Common dataset is developed Submit all certificates of 12 or more units to the Chancellor’s Office for approval. Faculty and staff responsible for assessing student learning outcomes will be provided with training and orientation to assessment techniques and procedures. Ratings of employment satisfaction from CTE degree/ certificate completers Number of assessment dialogue sessions Submissions of certificates with 12 or more units for CCCCO approval Faculty ratings of ability to meaningfully interpret common dataset in program review Institutional dialogue on appropriate use of data and data informed decision making. 46 Number of courses and programs reviewed for potential updates during a five-year cycle Planning activities link to measureable objectives EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Goal 3 Practice Continuous Auality Improvement (-cont.) College of the Redwoods will continually assess student learning and institutional performance and practices to improve upon the programs and services we offer. Objectives Desired Outcomes 3.5 Faculty and staff em- Units and departments ploy best practices in will participate in all assessment. assessment and program review related activities. Provide continual and inclusive training opportunities regarding assessment. Potential Action Plans and Initiatives Online training is made available to faculty and staff. Indicators Number of courses and programs with all learning outcomes assessed over a two-year cycle Number of faculty and staff participating in assessment related training and activities Refresher training will be provided on assessment. 3.6 Increase number of institutional employees who have accreditation experience. Faculty and staff will participate on accreditation visit teams. The district will recommend faculty and staff to participate on ACCJC and other accreditation visiting teams. Employees and the district will make every effort to participate on ACCJC and other accreditation team visits. Number of employees participating on ACCJC and other accreditation visit teams Number of employees participating in ACCJC/WASC trainings Encourage and support participation in ACCJC/ WASC trainings. Employees participating in visiting teams will lead a flex day session on lessons learned. EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 47 E D U C AT I O N M A S T E R P L A N | 2012-2017 Goals, Objectives Actions, and Indicators [-cont.] Goal 4 Maintain Technological Relevance College of the Redwoods will support the learning environment through appropriate technology and facilities. Objectives Desired Outcomes Potential Action Plans and Initiatives Indicators 4.1 Students acquire skills relevant to current industry and workforce standards. Update lab inventories, consult with advisory committees and document needs in districtwide program review. Job placement for CR program completers and leavers Lab equipment and technology effectively supports instructional needs. Lab repair and upgrade plan will be comprehensive and fiscally sustainable. Develop relationships with regional industry leaders to ensure technology is current. Budget plans in place for technology replacement and upgrade cycle Job placement for CR program completers and leavers Work with the foundation to develop industry financial support of program needs (donations or purchases of equipment, etc. Consider total cost of Budget request forms require ownership for specialized consideration of TCO where equipment. relevant. 4.2 Update the comprehensive technology replacement plan. 4.3 Enhance distance education or eLearning. Faculty will have appropriate tools available. Assess computer platform and software needs. Comprehensive technology replacement plan has been updated. Students will have access to tools they need. Update replacement schedule. Age of computers and supporting infrastructure Update software acquisition plan. Number of instructional labs and classrooms with updated software Explore the possibility of utilizing mobile devices to enhance instruction. Data on effectiveness of mobile devices in supporting learning Assess student readiness for eLearning. Retention and success rates in eLearning courses Students are successful in eLearning courses and programs. Assess DE/technology readiness and provide appropriate orientations for students. Consider specific initiaFTES in fully online and tives related to fully onhybrid programs line and hybrid programs Evaluate and assess online course functionality. 48 EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Goal 4 Maintain Technological Relevance (-cont.) College of the Redwoods will support the learning environment through appropriate technology and facilities. Objectives Desired Outcomes Potential Action Plans and Initiatives Indicators 4.4 Faculty and staff will effectively utilize technology in teaching to improve educational effectiveness. Increase opportunities for faculty participation in distance education and technology staff training on technology and trends. Number of faculty completing technology orientation training Effectively utilize technology in teaching. New full-time and part-time faculty will participate in orientation on the use of technology in teaching. Number of faculty teaching with eLearning and other technology tools Explore alternatives to ITV for instructional delivery. Staff and faculty training on use of technology Upgrade all classrooms to Number of “smart” “smart classrooms,” classrooms as appropriate. EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017 49 E D U C AT I O N M A S T E R P L A N | 2012-2017 Goals, Objectives Actions, and Indicators [-cont.] Goal 5 Increase Student Participation in Campus Activities College of the Redwoods will support student success by engaging students in the college environment. Objectives Desired Outcomes Potential Action Plans and Initiatives Indicators 5.1 Students demonstrate increased engagement. Develop separate approaches to increase engagement of full and part time students. Persistence rate of full-time and part-time students Improve student engagement among all students. Involve students and student leaders to plan and implement more cocurricular activities. Student ratings of perceived belonging, support, and respect from people on campus. Implement student mentoring program. 5.2 Develop a vibrant student center. 5.3 Increase student engagement in the community. Students have gathering spaces for collaborative work and other activities. Design upgrades to the Student ratings of satisfaction student center. with available gathering and Explore opportunities collaborative spaces for other gathering or student activity spaces at all campus and centers. Increased development of community projects through clubs and organizations Develop cooperative work experience programs based upon best practices. Promote the opportunity for enrolling in Work Experience credits. Increased enrollment in work experience programs Explore the potential for service learning. Use marquees in the cafeteria and around campus to publicize upcoming campus community events. 5.4 Faculty and staff will model positive engagement in the college community. 50 The community will be aware of CR faculty and staff engagement in the community. Publicize CR employees’ involvement with student clubs, organizations and college-wide projects. Number of students participating in cooperative work experience programs Number of employers hosting CR students for work experience Student ratings of how knowledgeable they are about events on campus Rating of perceived support for curricular and co-curricular activities EDUCATION MASTER PLAN | COLLEGE OF THE REDWOODS | 2012-2017