Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 1 Focus on Learners: Developmental, Career Technical, and Transfer Education College of the Redwoods will employ programs, services, and organizational structures to meet the needs of learners and ensure student success. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 1.1 Students will be effectively evaluated and placed in appropriate programs of study. Develop processes and policies to increase participation in math and English placement. Number of students participating in math and English placement Assess online readiness for students who intend to take a distance education course for the first time. Number of first-time distance education students completing online readiness assessment Provide career exploration activities to educate students about possible careers and related training and education opportunities. Increase by 5% per year the number of students completing career exploration activities. Enable students to develop student education plans. By 2017 all full-time students will have a student education plan in place. The college will facilitate successful achievement of intended learning outcomes. Develop structures and assign responsibility to ensure assessment of course, program and institutional outcomes. All programs will participate in assessment annually. Programs and services will be evaluated to ensure currency and effectiveness. Develop structures and assign responsibility to ensure evaluation of program and service effectiveness. All programs will participate in assessment and program review annually. The college will increase the number of degree and certificate completions. Align course offerings with aggregate data from student educational plans. By 2017 the number of degrees, certificates, and transfers will increase by 30%. Match student readiness with educational pathways. 1.2 Continuously assess and evaluate programs to provide effective educational programs and services for all learners. 1.3 Students will be able to complete their desired educational goals. The college will increase the number of transfers to four-year colleges. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 19 S t r at e g i c P l a n Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 1 College of the Redwoods 2012-2017 Focus on Learners: Developmental, Career Technical, and Transfer Education (-cont.) College of the Redwoods will employ programs, services, and organizational structures to meet the needs of learners and ensure student success. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) Students will be actively engaged Enhance student and institutionally support and student supported. engagement. Improve First Year Experience Program. Perceived student engagement (NSSE or SSI baseline to be established 2012-13) Strengthen and augment services to enhance access and success for underrepresented populations. Student Equity Plan measures Update Board Policies (Chapter 5, Students and Chapter 7, Human Resources). Number of BPs and APs updated to incorporate equity and diversity principles 1.4 The college embraces equity and diversity with effective policies and practices. 1.5 Improve basic skills success. 1.6 Support staff and faculty development and instructional innovation. 20 Participation of underrepresented groups will increase by 2% per year. The college will im- Ensure all students go prove persistence through matriculation and retention rates. process. Maintain course retention rates ≥ 85%. More students will complete any necessary remediation within one year of admission. Number of students completing math and English remediation within one year (determine baseline, set targets) Develop summer bridge and other shortened “classes” to provide assistance in targeted content areas in math and English. By 2017, ARCC persistence rates will rise to 60%. Faculty will employ Faculty Development Number of faculty funded innovative teaching Committee will allocate for instructional improvepractices. funds for pedagogical ment initiatives improvements. Sabbaticals will be awarded for plans to improve pedagogy. Number of sabbaticals funded for instructional improvement The college will provide training and support for instructional improvement and innovation. Number of faculty participating in college training in instructional improvement STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 2 Focus on Learners: Community Partnerships College of the Redwoods will provide, in partnership with the community, training and education to contribut to the economic vitality and lifelong learning needs of the community. Objectives Desired Outcomes Potential Action Plans 2.1 The Business Training Center will provide industryrecognized certifications in strong and emerging industries. Program revenue will Evaluate certifications needed to support local grow by 10% per year. incumbent workers and industries. The Business Training Center will collaborate with business and industry partners to offer contract training and scheduled workshops for incumbent workers. Develop a training calendar of workshops that meet the training needs of business and industry. Number of contract training clients and incumbent workers trained will grow by 10% per year. The college will create non-credit programs to meet the lifelong learning needs of the community. Evaluate priorities for ESL, GED, short-term vocational training, and job readiness. Collaborate with faculty to develop needed curriculum. Non-credit courses established Provide workforce development training. 2.2 Respond to business and industry shortterm training needs. 2.3 Develop non-credit programs. Indicators (and Targets) Develop trainings in areas where certified employees are needed by local employers. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 21 S t r at e g i c P l a n Strategic Plan Goals & Objectives with Action Plans & Indicators College of the Redwoods 2012-2017 Goal 3 Fiscal & Operational Sustainability College of the Redwoods will pursue strategies that lead to fiscal and operational sustainability. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 3.1 Increased funding through a revived foundation, grants and contracts, and entrepreneurial ventures Streamline grant development processes. By 2017, 15% of the budget will be non-apportionment based revenue. Improved operational efficiencies through effective management of human, physical, technical, and financial resources. Establish benchmark for effective measures. Maintain cost/FTES at the statewide average Practice data-driven process reengineering to increase efficiencies. Maintenance-related tickets The Budget Planning Committee will consider alignment with strategic initiatives in the development of funding priorities. Dollars allocated in support of institutional plans and in response to assessment and program review The college will save excess reserves for use in strategic initiatives. Fund balance percentage will be at the statewide average. Hire a development director. Foundation assets will grow by $250,000 per year. Services and related processes are Practice continuous continuously evaluquality improveated for improved ment. effectiveness and efficiencies. Programs and departments will participate in all assessment and program review related activities. Quality improvement plans and reports 3.6 Number of outstanding Responsibility for adherence to accredita- recommendations from the ACCJC tion standards will be assigned to appropriate units and individuals. Reduce reliance on apportionmentbased funding. 3.2 Improve college operational efficiencies. 3.3 The college will tie resource allocation Increase funding to outcomes and available for strateplanning. gic initiatives. 3.4 Increase community support for the college. The College of the Redwoods Foundation will raise money for college use. 3.5 Practice continuous adherence to accreditation standards. 22 The college will create structures and processes to ensure ACCJC accreditation standards are maintained. Develop partnerships to support programs. The college will evaluate adherence to the standards at least once per year. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Perceived processing bottlenecks 100% compliance with program review and assessment Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 4 Technological Relevance College of the Redwoods will develop infrastructure, adopt best practices, and conduct data analysis to utilize current and emerging technologies to support the learning environment and enhance institutional effectiveness. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 4.1 Day-to-day operations will be supported effectively. The college will update aging information technology infrastructure. Average internet speed available on CR computers Improve technology infrastructure to support all college operations. 4.2 Improve instructional labs to support effective teaching and learning. 4.3 CTE programs will have technology relevant to their disciplines. Current technology will be available to support new initiatives. The college will deploy ubiquitous and secure wireless through the district. Average networking speed Upgrade video conferencing capabilities. Participation of employees at all sites and centers in college dialogue The college will develop an instructional lab improvement plan to include replacement at appropriate intervals. Student and faculty satisfaction Faculty and staff will effectively utilize technology in teaching. Provide training throughout the year on the appropriate use of technology and to review emerging technologies. Number of employees participating in training on utilization of technology in the ‘classroom’ Students will have access to current and emerging technology in the classroom environment. The college will develop replacement and upgrade plans for relevant technologies in CTE areas and incorporate it into the budget cycle. Student satisfaction with technology Faculty will have appropriate tools available. Students will have access to tools they need. Assessment results related to improvements Current versions of ADA The Technology Plan software will included a software replacement component. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Budget plans related to technology replacement and upgrade cycle 23 S t r at e g i c P l a n Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 4 College of the Redwoods 2012-2017 Technological Relevance (-cont.) College of the Redwoods will develop infrastructure, adopt best practices, and conduct data analysis to utilize current and emerging technologies to support the learning environment and enhance institutional effectiveness. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 4.4 Faculty, staff, and students will experience improved effectiveness and efficiency when using college technology. Employ a process and structure to increase the efficiency and reliability of technology systems. System outages Improve efficiency through technology. Number of servers with disaster recovery system in place Average age of computers and servers Unresolved technology tickets/number of work orders/response time 4.5 Improve data gathering and utilization to support instructional, student service, & administrative decision making. 24 The Institutional Research Department will have an increased capacity to support the institution’s data needs. The college will effectively use data and analysis to improve teaching and institutional outcomes. Improve the utility of MIS data for reporting purposes. The college will implement a data warehouse and reporting system. Adopt a set of clearly defined data elements that are consistently reported. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Assessment results Use of Institutional Research reporting tools Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 5 Enhance Institutional Profile College of the Redwoods will engage in activities and initiatives to elevate the college’s profile in the community. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 5.1 Provide services and support for students and the community. Support community activities consistent with the college mission. Community survey The college will support cultural activities on campus. Support cultural activities consistent with the college mission. Events held at the college Enhance support for the college community. 5.2 Support/increase cultural activities at the college. Students and community members who participate in events at the college Revenue generated by cultural events 5.3 Develop partnerships for utilization of the available buildings. 5.4 Reactivate the alumni association. Business, industry, governmental, or non-profit entities partner with the college to use available buildings. Investigate publicprivate ventures. The college will have an active alumni association. Create a website for alumni. Investigate opportunities for a business incubator in partnership with Humboldt State University. Partnerships established Revenue generated from partnerships Alumni engagement Conduct graduation survey. Create a database of alumni residing within the college’s service area. 5.5 Increase communications and outreach to the community. Residents in the community will understand the college’s mission and challenges. Senior administrators and trustees will participate in community activities. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017 Targeted media coverage to the community Community perceptions of the college Outreach event participation 25 S t r at e g i c P l a n Strategic Plan Goals & Objectives with Action Plans & Indicators Goal 5 College of the Redwoods 2012-2017 Enhance Institutional Profile (-cont.) College of the Redwoods will engage in activities and initiatives to elevate the college’s profile in the community. Objectives Desired Outcomes Potential Action Plans Indicators (and Targets) 5.6 Federal, state, and local officials will understand how regulatory issues affect the college. Present regular reports to the Board of Trustees on government relations matters. Meetings with, and literature provided to elected and appointed officials Trustee advocacy as appropriate. Staff, faculty, students, and trustees participating on publicly-appointed bodies The public will vote for state and local measures that support the college mission. Produce a yearly update to the community. State and local bond dollars available to the college Conduct an economic impact study. Statewide and federal education initiatives supported by voters in the college’s district Develop a governmental relations function. 5.7 Increase public support for the college. 26 Create an institutional fact book. STRATEGIC PLAN | COLLEGE OF THE REDWOODS | 2012-2017