College of Business 2010-2011 Institutional Effectiveness Achievements Report Unit head: E. James Burton Reports to: MTSU Mission: The Jennings A. Jones College of Business seeks to provide the intellectual foundation for our students' lifelong learning and success. The Jones College uses traditional and technology-based pedagogies to create a positive teaching/learning environment for students drawn largely from the extended regional population. The Jones College emphasizes student learning outcomes through quality teaching, research, advising, experiential opportunities, and student professional organizations. The faculty of the Jones College also contributes to business, professional, and civic affairs through public service. Simply stated, our job is to increase the scope and dissemination of the body of knowledge in our relevant disciplines. We will provide the educational foundation for successful careers through excellent teaching, advising, and mentoring. We will provide relevant research, training, consulting, and service to our business and community constituents. The outcomes from this will be career ready, undergraduate students, MBA and MS graduates prepared for career challenges and advancements, significant applied research useful to business, excellent executive education programs, and significant consulting to business. Graduating Student Learning Outcomes Graduating Student Learning Outcome 1: Students will write effective business documents. Program: BBA 01 Business Core Curriculum (Communication) Related MTSU Learning Outcomes: Graduating Student Learning Program: BBA 02 Outcome 2: Students will deliver Business Core professional business presentations. Curriculum (Communication) Related MTSU Learning Outcomes: Graduating Student Learning Outcome 3: Students will prepare effective professional job search documents. Program: BBA 03 Business Core Curriculum (Communication) Related MTSU Learning Outcomes: Measurement 1: Seventy-five percent of all business majors will organize, compose, format, and evaluate effective business documents (letters, memoranda, e-mail, and/or reports) at the acceptable level or above according to the adopted written communication rubric. Responsible person(s): Assessment Committee (BCEN 3510) Measurement 1: Seventy-five percent of all business majors will deliver a five to ten minute professional oral presentation using appropriate technology at the acceptable level or above according to the adopted oral communication rubric. Responsible person(s): Assessment Committee (BCEN 3510) Measurement 1: Seventy-five percent of all business majors will organize, compose, format, and evaluate effective job search documents (traditional/ electronic resume, application letter, follow-up correspondence, and/or interview-related materials) at the acceptable level or above according to the adopted written communication rubric. Responsible person(s): Assessment Committee (BCEN 3510) Results and Extent of Outcome's Achievement: Learning objective not assessed during this time period. Use of Results for Educational Improvement: Ensure learning objective is assessed during 2011-2012. Results and Extent of Outcome's Achievement: Learning objective not assessed during this time period. Use of Results for Educational Improvement: Ensure learning objective is assessed during 2011-2012. Results and Extent of Outcome's Achievement: Learning objective not assessed during this time period. Use of Results for Educational Improvement: Ensure learning objective is assessed during 2011-2012. Completion Date: 6/30/2011 Completion Date: 6/30/2011 Completion Date: 6/30/2011 Graduating Student Learning Outcome 4: Students will apply economic principles to current issues in a global environment. Program: BBA 04 Business Core Curriculum (Business Environment Knowledge) Related MTSU Learning Outcomes: Graduating Student Learning Outcome 5: Students will apply relevant ethical concepts to making business decisions. Program: BBA 05 Business Core Curriculum (Business Environment Knowledge) Responsible Measurement 1: Seventy-five percent of all business majors will person(s): Assessment achieve a score of 60 percent or better on a ten-question instrument Committee (ECON 2410, designed to assess student knowledge of fundamental ECON 2420) international economics terminology, comprehension of Completion Date: 6/30/2011 global economic concepts, application of global economic principles, and interpretation of economic data. Results and Extent of Outcome's Achievement: Goal met. 75.7% of students in ECON 2410 scored proficient and 80.4% of students in ECON 2420 scored proficient. Use of Results for Educational Improvement: Additional emphasis will be placed on areas in which students performed poorly. Measurement 1: Students will analyze a case involving ethical concepts and decisions. Eighty percent of students will score proficient or better on the rubric used to score the case analyses. Results and Extent of Outcome's Achievement: Fall 2010: 59% excellent, 40.7% acceptable, .3% unacceptable Use of Results for Educational Improvement: Faculty will select a different case for analysis and will discuss ways to ensure consistency of grading among the faculty (some faculty in 2010-2011 were stricter graders than others). In addition, more emphasis will be placed by faculty on use of the teaching plan that was developed to cover ethics on the class. Results and Extent of Outcome's Achievement: Goal not met. 50% of students met expectations; 50% of students did not meet expectations. Use of Results for Educational Improvement: Teachers will share material used in employment discrimination and mergers. Also, based on the results of the international competencies exam, we will share material that relates to the Foreign Laws Exception. Results and Extent of Outcome's Achievement: Goal not met. 73.1% scored acceptable or above; 26.9% scored unacceptable. Use of Results for Educational Improvement: In the Spring of 2011, more time was spent explaining where the p-value comes from in a hypothesis test using the normal distribution. Though that is not the exact type of problem as the assessment question on the normal distribution, it is a closely related concept. The Spring 2011 assessment showed a slight improvement on this question over the Fall of 2010. In the Fall of 2011, more time will be spent explaining the difference between a hypothesis test and a confidence interval estimate. Completion Date: 6/30/2011 Related MTSU Learning Outcomes: Graduating Student Learning Outcome 6: Students will identify and apply basic concepts pertaining to the legal and regulatory environment of business. Program: BBA 06 Business Core Curriculum (Business Environment Knowledge) Related MTSU Learning Outcomes: Graduating Student Learning Outcome 7: Students will select appropriate analysis techniques to analyze problem data. Program: BBA 07 Business Core Curriculum (Critical Analysis and Decision Making) Related MTSU Learning Outcomes: Responsible person(s): Assessment Committee (MGMT 3610) Measurement 1: Seventy-five percent of students will score 75 percent or higher on an objective examination designed to assess knowledge of jurisdiction; constitutional authority to regulate business; civil liability for the actions of a business that injures third parties; liability associated with hiring practices and employee relations; major laws and regulations that protect consumers; major federal antitrust laws; and ethical decision making. Responsible person(s): Assessment Committee (BLAW 3400) Measurement 1: Seventy-five percent of all business majors will score acceptable or above on the seven-question assessment instrument designed to assess student learning of techniques and analysis of descriptive statistics, statistical significance, hypothesis testing, correlation, ANOVA, and regression analysis. Departmental performance scale (correct responses): 7-6 = Excellent; 5-3 = Acceptable; and 2-0 = Unacceptable. Responsible person(s): Assessment Committee (QM 3620) Completion Date: 6/30/2011 Completion Date: 6/30/2011 Graduating Student Learning Outcome 8: Students will analyze, interpret, and communicate financial statement data. Program: BBA 08 Business Core Curriculum (Critical Analysis and Decision Making) Related MTSU Learning Outcomes: Graduating Student Learning Outcome 9: Students will propose and evaluate alternative solutions for decision making. Program: BBA 09 Business Core Curriculum (Critical Analysis and Decision Making) Related MTSU Learning Outcomes: Measurement 1: Ninety-five percent of all business majors will score 40 percent or higher on a 50-question departmental comprehensive exam covering introduction to finance; financial statements and analysis; taxes and cash flow; time value applications; interest rates and bond valuation; stock valuation; capital budgeting; risk and return; and cost of capital. Responsible person(s): Assessment Committee (FIN 3010) Measurement 1: Seventy-five percent of all business majors will score proficient or higher on a project including data analysis, development of alternative solutions, evaluation of alternative solutions, selection of recommendation(s) and both oral and written presentaions based upon the approved departmental rubric. Responsible person(s): Assessment Committee (BUAD 4980) Results and Extent of Outcome's Achievement: Goal met. 96.4% of students scored proficient. Use of Results for Educational Improvement: Continue to monitor results to ensure positive outcomes continue Results and Extent of Outcome's Achievement: Fall 2010: 81% proficient, 11% marginal, 8% unacceptable (goal met) Use of Results for Educational Improvement: Overall, in the College of Business, students exceeded the benchmark. However, results for the majors indicate that students in some majors did not meet the benchmark. To try to improve consistency of results among majors, the following steps will be considered in 2011-2012. Completion Date: 6/30/2011 Completion Date: 6/30/2011 Faculty will develop specific strategies for ways to improve critical analysis and decision making skills and will implement some of these strategies. Some of the strategies to be considered include: 1. Develop a common exam for BUAD 4980 (strategic management) to ensure consistency in course content. 2. Develop a common course assignment to ensure common development of analysis and decision making skills. 3. Revise the content in the class to help students develop more skills in critical analysis and decision making. 4. Provide course content and assignments in some required classes in MGMT and MKT to help students build these skills. Faculty will determine specific strategies in Fall 2011 for the learning outcomes and will implement these in Spring 2012. Assessment will begin in Spring 2012 for some of the student learning outcomes and changes will be made in curriculum so that additional assessments can be made in future years.