ERIN-­‐ELIZABETH C. JOHNSON 703-­‐413-­‐1100 X 5450 (office) • ejohnson@rand.org • www.rand.org/about/people/j/johnson_erin-­‐elizabeth EDUCATION M.A., security studies, Georgetown University B.A., comparative literature, Yale University Certificate, graphic design, Sessions College PROFESSIONAL EXPERIENCE Communications Analyst, Office of Strategic Communication, RAND Corporation, 2012–present • Creates outreach materials that tell compelling stories about RAND’s mission and work, including infographics, fact sheets, presentations, videos, brochures, social media and web content, talking points, reports, and other products for dissemination to a diverse, global audience of experts and non-­‐experts. • Plans and manages communications and outreach projects by developing strategies, setting goals, undertaking audience analysis, defining products, developing budgets and schedules, identifying tasks and milestones, assigning roles and responsibilities, and monitoring progress. • Responsible for concept and message development, research, writing, data storytelling, art direction, graphic design, photo selection, and quality assurance. • Works across multiple policy areas, including education, health and health care, military families, crime studies, nutrition and obesity, aging, and big data. • Trains and mentors colleagues on visual storytelling, presentation design, and message development. • Develops communications materials directly for RAND’s president, Front Office, and senior executives. Writer/Editor, Publications and Creative Services, RAND Corporation, 2007–2011 • Performed communications consulting, substantive editing, copyediting, layout design, typesetting, abstracting, and proofreading. Evaluated manuscript clarity, objectivity, and adherence to scholarly research and writing standards. • Rewrote, edited, typeset, and proofread thousands of manuscript pages annually. • Led large-­‐scale communications projects, managing project planning, research and fact-­‐finding, writing, content evaluation, revisions, budgets, and schedules. • Managed production, printing, and distribution processes, including format and paper selection, list development, and quality control. Served as the primary liaison for a large, multiformat project vended to DLA Document Services. • Led and supported department change initiatives, including process improvement, technology evaluation, workflow documentation, template design, tool development, and the creation of “microcontent” policy. • Assisted the managing editor in hiring activities, read-­‐behinds, and setting editorial policy. Task/Business Development Lead, Defense and Foreign Affairs, Booz Allen Hamilton, 2002–2007 • Led the contractor effort to define the Navy’s Sea Shaping (i.e., foreign influence) pillar and developed sections of the Navy’s PR07 and POM08 budget submissions on site at the Pentagon. • Managed research, evaluation, and advocacy for the Joint Non-­‐Lethal Weapons Directorate on site at Marine Corps Base Quantico, coauthoring the directorate’s initial investment strategy and red-­‐teaming the work of another consulting firm. • Managed department-­‐wide business development activities, including marketing and capture efforts, and wrote proposals submitted to government and philanthropic entities. Wins in FY07 exceeded $26M. • Founded and managed a communications quality assurance team supporting a 100-­‐person division. • Analyzed federal budget submissions, briefing senior partners on trends and business opportunities. Supervisor, Order Assurance, Cable & Wireless, USA, 2000–2002 • Provisioned T-­‐1 circuits for residential and commercial properties. • Managed customer service personnel and led meetings to codify processes for ISO certification. • Discovered and reported a systemic process oversight, saving the company more than $1M per year. ERIN-­‐ELIZABETH C. JOHNSON 703-­‐413-­‐1100 X 5450 (office) • ejohnson@rand.org • www.rand.org/about/people/j/johnson_erin-­‐elizabeth Editor, English Department, Yale University, 1998 • Revised the primary course book for a mandatory seminar on the history of English language and literature under a university “Innovations in Teaching” grant. Author, Holt, Rinehart and Winston, 1993 • Commissioned to write four model essays for a high-­‐school textbook series. PUBLICATIONS “How Do We Deal with a Flood of Data?” Future Force, Summer 2014, pp. 24–27 Using Early Childhood Education to Bridge the Digital Divide, Santa Monica, Calif.: RAND Corporation, PE-­‐119-­‐PNC, 2014, www.rand.org/t/PE119 Data Flood: Helping the Navy Address the Rising Tide of Sensor Information, Santa Monica, Calif.: RAND Corporation, RR-­‐315-­‐NAVY, 2014, www.rand.org/t/RR315 “Out of the Shadows: What We Know About the Well-­‐Being and Experiences of Private Contractors Working in Conflict Environments,” RAND.org, 2014 “The Skinny on Workplace Wellness Programs,” RAND.org, 2013 “Dementia’s Mounting Toll on the U.S. Economy,” RAND Review, Summer 2013 “Danger in the Aisles: Safely Navigating the Grocery Store Can Be Harder Than It Sounds,” RAND Review, Winter 2012–2013 “Check, Please: Many Single Entrées at U.S. Chain Restaurants Serve up Masses of Calories, Fat, and Sodium. Just How Bad Is a Full Meal?” RAND Review, Fall 2012 “Dropping Out, Opting In: Why the National Guard’s Youth ChalleNGe Program for High School Dropouts Is a Solid Social Investment,” RAND Review, Fall 2012 “A Bitter Pill: Soaring Health Care Spending and the American Family,” RAND Review, Winter 2011–2012 “After Nearly a Decade of War, Servicemembers and Families Report Stress, Resilience,” RAND Review, Summer 2011 SKILLS AND TRAINING •
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Microsoft Office (advanced user), Adobe Creative Suite (advanced user), OmniGraffle, SharePoint, FileMaker Slide:ology, 1-­‐Day VisualStory (Duarte) Presenting Data and Information (Edward Tufte) Delivering High-­‐Impact Presentations (Dale Carnegie) DoD Acquisition 101 (Defense Acquisition University) French (speak: medium; read: high) ACCOLADES •
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RAND Bronze Medal Multiple RAND impact/spotlight awards Multiple Booz Allen performance awards Multiple Cable & Wireless customer service awards Military Leadership Diversity Commission certificate of appreciation and commander’s coin U.S. Joint Forces Command letter of commendation Multiple graduate and undergraduate merit scholarships and honors Sessions College student of the month