System-Level (or Emergency Operations
Center–Level) Incident Management
Info from
Sensor
Info from
Civilian
Information
Received
Info from
Employee
Establish
and Operate
Emergency
Operations Center
Receive
Unsolicited
Resources
Receive
Solicited
Resources
Perform Responder
S&H Functions as
Incident Continues
Develop Desired
Allocation of
Resources to
Site(s)
Transmit
Information
to Scene
Incident
Command
Info from
Attacker
Public
Communications
Functions
Manage
Resources
Build Situational
Awareness
Info from
Media
Initiate Public
Communications
F
Responder
Safety and
Health (S&H)
Function
J
Compliance
with
Instructions
Message
Received
Transmit
Message
Perform Responder
S&H Functions as
Incident Continues
Shelter in
Place
Incident Done
From
Functional
Branches
Change
Needed
Incident
Done
Reevaluate
Perimeter
End
Perimeter
Control
End
Protective
Action
No
Change
Evaluate Physical
and Mental Health of
Responders Over
Course of Incident
Concerns?
Tactical Public Information
Functions
Removal from
resource pool
could be long
term in the case
of serious injury
Site Security
and Perimeter
Control
Scene Control,
Q
Security, and Law
Enforcement Functions
R
Remove from
Resource
Pool for Rest,
Rehab, or
Replacement
Decide
Where to
Place
Perimeters
Implement
Perimeter (people,
materiel)
Response
Operation Secure Response
Security
Operation and
Participants (as
needed)
Run/Manage
Perimeter
During
Incident
Perform Responder
S&H Functions as
Incident Continues
Some activities shown within the
functional branches of our model
would in reality likely occur within
the incident command (e.g., decisions
about where to place perimeters).
We have included them in the functional
branches as well for clarity.
Ambulatory
Victim SelfRemoval from
Hot Zone to
Perimeters
Law
Enforcement
Perform Crime
Responsibilities Scene Operations
(as needed)
(-)
?
Victim Identification
and Retrieval
(Hot --> Warm Zones)
Manage
Resources
Feedback
Development
of Site Incident
Action Plan
Develop
Messages
?
Establish
and Operate
Site-Level
Incident
Command
Perform Responder
S&H Functions as
Incident Continues
Identify
Affected
Population(s)
Stage in Safe
Area
Reevaluate
Need
Perform Responder
S&H Functions as
Incident Continues
Return to
Task or
Resource
Pool
Size-Up of the
Scene (Local
Situational
Awareness)
Protective Actions—
Evacuation or
Shelter in Place
Affected
Population
Communications
for Self-Protection
Large-scale evacuations
may require mass care
and sheltering
Evacuate via
Assisted
Transport
Strategic Public Information
Functions
No Concerns?
Site-Level
Incident
Management
General
Population
Communications
Evacuate via
SelfTransport
Adjust
Evacuation or
Shelter Order
Info from
Responder on
Scene
L
Desired
Effect
Produced
Message
Received
I
Request
More
Resources
from Others
Development of
Overall Incident
Action Plan
Dispatch,
Task, or
Reallocate
Resource
Packages to
Site(s)
Transmit
Message
Develop
Messages
Assess
Resource
Requirements
(Demand
Assessment)
Request
More
Resources
N
Enter Hot
Zone
P
Response
to Victim
Needs
Allocate
Available
Resources to
Needed
Tasks
Hazardous
Materials
Containment
or Mitigation
at Source
Retrieve
Victim(s)
Exit Hot to
Warm Zone
Perform Responder
S&H Functions as
Incident Continues
T
Medical Treatment and
Transport
(Warm --> Cold Zones)
Hazmat
Contain/
Mitigate
Not Included
in Scenario
Analyzed
Victim SelfTransport to
Medical Facility
Decontamination
Transfer
Victim(s) to
Medical Unit
On-Scene
Treatment or
Discharge
Victim Exits
Warm Zone
Not
Including
Physical and
Mental Health
Concerns
Victim
Treatment
Assignment
Rescued and
Self-Rescued
Perform Responder
S&H Functions as
Incident Continues
Serious
On-Scene
Stabilization
Exit Warm
Zone
Transport
Transfer to
Medical
Facility