Program Development Plan
DRAFT
Program:
College Student Personnel (CSP)
DRAFT
Department: College Student Personnel
Date: TBD
Strengths: The CSP program …
 Institutional perceptions of the Program are positive across various campus constituencies as reflected in the campus
prioritization plan and reinforced by the hiring of two new full-time faculty members;
 The division of student affairs is willing and ready to provide essential academic and experiential support to the Program;
 Recruitment of underrepresented students occurs, and African American student enrollment has more than doubled in recent
years;
 Enrollments are very healthy given the Program’s relatively short history;
 Students performed exceptionally well in their internships, with 100% rated very satisfactory or better;
 CSP graduates are highly successful in gaining employment, including at highly competitive institutions such as William &
Mary and Stanford, and institutions outside of western North Carolina.
Recommendations
Faculty Support & Mentoring
1. Establish appropriate support structures to mentor and guide new Program faculty. (pp. 9-10)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
1
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
H



Dale Brotherton (DB) will meet
as needed with CSP faculty to
discuss program changes and
implementation. He will keep
the Dean informed of program
activities.
Program faculty will meet with
Graduate School Staff to discuss
application, admission,
assistantship, and tuition waiver
procedures.
Encourage new faculty to apply
to be a mentee with a
departmental faculty member
C
DB, AH, & AP
End of each
semester
C
AH, AP, BK and
Graduate School Staff
End of July
C
Kofi Lomotey
End of October
2. Ensure that all Program faculty, full-time and adjunct, are involved in regular Program meetings. (pp. 9-10)
Priority
Strategic Action
L/M/H
H
Resources needed
Costs
Person(s) Responsible
Date of Review
AH
Ongoing and at
either
conclusion or
end of each
semsester
C/R/N

Dr. Hilton will establish a
regular meeting time for his
program faculty. When possible
adjunct faculty should be
involved and will serve as
advisory. Minutes will be kept
and posted in department
Blackboard Shell with copy sent
to Department Head and Dean.
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Outside members
can be brought in
as needed to solve
the problems/
issues being
addressed.
2
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
3. Re-establish a Program Advisory Committee and develop a meaningful charge to ensure Program support. (pp. 9-10)
Priority
Strategic Action
Resources needed
L/M/H
H
Costs
Person(s) Responsible
Date of Review
Adriel Hilton, Dale
Brotherton, Dale
Carpenter, & Sam Miller
Advisory
Committee will
be established
by mid-spring
semester, 2015
C/R/N




Discussion will occur between
program faculty, the Department
Head, Dean of College, and Vice
Chancellor of Student Affairs as
to who should be involved as
Advisory Committee Members.
It may be necessary to first
establish a smaller but effective
steering committee to address
initial program needs.
Include former graduates from
the program.
Develop a plan as to
membership, length of term, &
function.
(C) Administrative
staff support
Will be
established by
October 1, 2014
if we adopt this
plan.
Adriel Hilton and April
Perry
February 1,
Invitations for
advisory board
membership
will be sent.
Admissions
4. Create admission criteria and adhere to them. (pp. 11-12)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
3
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
H




Need to decide if we continue
rolling admissions. Review
Committee recommended
admission be fall only.
Set application deadline(s)
Obtain admissions criteria from
other institutions.
Determine criteria for admissions
Meet with
Graduate School
First meeting
planned for July 25
Adriel, April, Brian
K./Graduate School
Dean
Determined by
October
5. Commit to the cohort model, determine the optimum cohort size, and ensure students begin the Program in the fall. (pp. 11-12)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N




Adriel, April, Dale B.,
steering committee and
others
See 5 above. Are we committed
to this?
I suggest limit cohort size
between 15-20 with current
faculty.
Need to determine financial
support available across
university. (GAs and actual
jobs.)
As we consider cohort size we
need to consider faculty
resources, days of the week and
times courses are offered, decide
if we can support full time and
part time students.
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
4
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
6. Explore the feasibility of conducting a Graduate Recruitment Weekend. (pp. 11-12)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
????
Steering committee
Middle of
February with
admissions in
early March and
assignment of
GA-ships by
Person(s) Responsible
Date of Review
C/R/N


Work very closely with Student
Affairs’ units, Academic Affairs
units and Career Services
Determine monetary support
Likely to need
support money for
this weekend.
(Graduate School,
Student Affairs,
Academic Affairs)
Marketing and Recruitment
7. Involve CSP Advisory Council in Program marketing and student recruitment. (pp. 12-13)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
C/R/N
5
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations




April Perry & Denise
Royer
This will be an on-going process
but there should be a
concentrated planning effort in
the fall. This may be a role of an
advisory council, steering
committee and others.
Recruit hard at four year
institutions.
Develop an engaging web site
with videos.
Make contact with University
Career Centers.
8. Partner with student affairs and other relevant academic affairs units in recruitment efforts. (pp. 12-13)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
See Items 6 & 7
9. Develop a meaningful way to follow up with alumni to involve them in recruitment, and to solicit input on Program improvement.
(pp. 12-13)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
6
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
M


Many of the programs in our
department are concentrating on
connecting with alumni. This
process has been enhanced
through the support of our
student support specialist. The
revisioning of the program, new
name, and new faculty will give
us an opportunity reach out to
alumni through social and
personal media.
We will ask from the alumni for
persons to sit on the advisory
board.
(C) Student
support Specialist
Adriel Hilton, April
Perry, Denise Royer &
Mike Corelli (have not
asked him yet)
Ongoing
10. Engage with other universities and colleges in a region that includes western North Carolina, as well as surrounding states, to
recruit their students and employees to the Program, and to place graduates for employment. (pp. 112-13)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
7
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
H



Establish contacts with
administrations at Southwestern,
Haywood, AB Tech¸ Blue Ridge
to recruit staff to participate in
our program.
Work closely with Graduate
School recruitment team around
university visits and marketing.
Market our program as an
opportunity for summer
internship placements at
community colleges and
universities across the country.
Department/
college
$500
Adriel, April, Dale B.
ongoing
Tonya Steiert (Graduate
School)
Academic and Curricular Issues
11. Determine Program commitment to content related to community college emphasis, and content in diversity and multiculturalism,
and budget and finance. (pp. 13-16)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
8
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations

Adriel
Faculty will be asked to review
the entire curriculum and
redesign the program as
appropriate. To complete this
task many resources are expected
to be used: leading programs in
field, steering committee,
external review team members,
etc.
For changes to
be made for fall
2015
appropriate AA
curriculum
forms must be
submitted to
College
Curriculum
Committee by
Feb. 1, 2015
12. Evaluate the purpose and schedule for offering courses at Biltmore Park and the potential for offering courses in hybrid or totally
online formats. (pp. 13-16)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N

Ongoing
This will be considered along
with program planning,
curriculum and course offerings,
and resource allocation
13. Review course topics and sequencing and ensure that offerings are reliably planned and scheduled for students and full and parttime faculty. (pp. 13-16)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
9
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
H
Items 9, 10, 11, 12
Adriel Hilton, April
Perry, Steering
Committee
Ongoing
14. Clarify with students, faculty and providers the educational and work expectations for assistantships, distinguished relative to
internships, and consider how the establishment of “practicum experiences” might offer students greater exposure to a second area
of focus without being overly demanding of their time. Such additional exposure may be useful in assisting students in finding a
good fit both in internships and eventual employment. (pp. 13-16)
Priority
Strategic Action
L/M/H
M
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
The issue of “practical experience”
overload will be looked at as the
program reviews curriculum. While we
want CSP graduates to have several
student and academic experiences to be
best prepared to serve undergraduate
students across their university
experience it is important that
“experiential components” of the
program do not interfere with academic
rigor.
 Internship and practicum
experiences should be carefully
defined and monitored. Clear
guidelines should be developed
for the student, host, and internal
and external supervisor.
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Adriel Hilton, April
Perry, Steering
Committee
10
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
15. Ensure students have fundamental knowledge in the field before beginning internships and practica (CAS p. 14). Schedule
internships to begin, at the earliest, in the summer or second fall. (pp. 13-16)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N

Adriel Hilton, April
Perry, Steering
Committee
Consider making first internship
experience in summer after first
full academic year.
16. Benchmark Program policies, curriculum and quality with comparable and aspirational student affairs programs (for example,
Appalachian State, Slippery Rock, Indiana University Pennsylvania, Western Illinois University, as well as the University of
Connecticut, University of Georgia and Bowling Green State University). (pp. 13-16)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
11
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations



We will first look at web sites
representing these programs to
get an overview of these
programs. Other programs may
come to the forefront through
talking with program faculty and
steering committee.
Program will decide what
specific areas guidance is needed
and will determine the best way
to gather that information. Will
develop a series of questions to
ask institutions.
Will plan a visit to one or two
key institutions that could be
most helpful to WCU’s program.
The
department will
support where
possible, but may
need college
support.
$2,000
17. Ensure a balance between academic rigor and learning from experience – do not shy away from academic rigor and elevating the
importance of curriculum knowledge above practice. (pp. 13-16)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
12
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations


Adriel Hilton, April
Perry, Dale Brotherton
There will certainly be an
emphasis on academic rigor with
current and new students. We
realize there could be a reaction
from current students if
academic rigor becomes more
than they are used to; however,
we will work with students to be
successful and to appreciate the
direction the program is taking.
If students experience higher
expectations, it is our goal to
offer them the support they need
to be successful.
Rebuild Morale and Bridges
18. Rebuild the relationship between CSP and student affairs and administrative units. (pp. 17-18)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
13
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations



Adriel Hilton, April
Perry, Steering
Committee
This is currently a continuing
process which has already seen
benefits.
The formation of the steering
committee and the establishment
of a recruiting weekend with
Student Affairs will be steps in
the right direction.
Establishing a process of
assigning Graduate
Assistantships and practicum or
internship placements that allows
equal access will also be helpful.
An attempt at doing this was
started by Dr. April Perry in the
spring of 2014.
19. Involve student affairs staff as guest lecturers and in other ways to foster deeper connections to the Program. (pp. 17-18)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
14
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
L


This process has begun and will
continue. Beth McDonough
(adjunct) has already provided us
with a list of guest lecturers for
CSP 625.
An effort will be made to track
guest lecture visits so not to
overwhelm our support
personnel but also as a way of
showing support to our
programs.
Denise Royer
20. Involve adjunct instructors in curricular decisions. (pp. 17-18)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
15
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
L


This is not routinely done by
programs; however, program
faculty work with adjuncts to
help them develop a class and to
consult on content, assignments,
and grading as needed.
We view the steering committee
and the eventual advisory
committee to provide input on
curriculum needs/changes.
Adjuncts will be asked for input,
but it is the program’s
responsibility along with the
chain of curriculum committees
(college, graduate school, senate,
provost) to make and support
curricular decisions.
Funding Issues
21. Clarify funding sources and determine how to create more consistent funding packages for students. (pp. 18-19)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
16
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
H


It will be the goal of the program
to find financial funding for each
full time graduate student that
seeks funding.
Because 20 hour assistantships
are limited the program will
continue to work with units
across campus to develop part
time positions that would attract
students completing their degree
in CSP. It would be important
these units would understand and
be supportive of academic
requirements of students.
22. Provide funds for new Program faculty to visit nearby programs and to participate in graduate preparation program faculty
meetings hosted by ACPA and NASPA. (pp. 18-19)
Priority
Strategic Action
L/M/H
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
See item 16
23. Decisions should be made regarding the fair and consistent compensation of adjunct faculty. (pp. 18-19)
Priority
Strategic Action
L/M/H
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
Resources needed
Costs
Person(s) Responsible
Date of Review
C/R/N
17
Academic Affairs
Program Development Plan
DRAFT
DRAFT
Recommendations
We are unsure what this issue is about.
We pay in accordance to guidelines set
by HR, Provost, and College.
1000 per credit hour per semester for a
person with a doctorate.
900 per credit hour per semester for a
person with a master’s degree.
College Student Personnel
H/M/L – High / Medium / Low
C/R/N – Current / Reallocated / New
18
Academic Affairs