Program Development Plan
DRAFT
Program:
Mathematics Tutoring Center (MTC)
DRAFT
Department: Undergraduate Studies
Date: TBD
Strengths: The MTC program …
 benefits from exceptional leadership
 director has shown willingness to adjust services to meet changing campus needs
 director has shown commendable vision and insight in adapting the SI model to her program
 provides support to enhance quality of student learning outlined by the QEP both programmatically and via leadership
 develops the skill set and academic success of their student employees
Recommendations
Resources needed
C = current
R = reallocation
N = new
Strategic Action
Costs
Person(s)
Responsible
Date of
Review
Shared recommendations
1. Additional resources for director’s
professional development and
program enhancement, as well as the
potential implementation and
development of Supplemental
Instruction.
2. Increase budget to reflect the
expanding role in providing broadbased student support.
Mathematics Tutoring Center
1
Academic Affairs
DRAFT
Recommendations
Program Development Plan
Resources needed
C = current
R = reallocation
N = new
Strategic Action
DRAFT
Costs
Person(s)
Responsible
3. Create an advisory board to include
representatives from the faculty,
students, and other support units, and
work in conjunction with this
advisory board to complete the final
three strategic directions regarding
needs assessment, mission statement,
and marketing (see below, items 5, 6,
and X).
Will do with college
reps
Carol/PDS
4. Offer academic assistance such as
tutoring and Supplemental Instruction
to departments that want and invite
this support.
Will resurrect the SI
proposal – Carol with
discuss with Linda
Carol/PDS/Linda
Mathematics Tutoring Center
2
Date of
Review
Early
Spring
2011
Academic Affairs
DRAFT
Recommendations
Program Development Plan
Resources needed
C = current
R = reallocation
N = new
Strategic Action
DRAFT
Costs
Person(s)
Responsible
Date of
Review
5. Develop a culture of systematic needs
assessment through a comprehensive
performance analysis and the
establishment of a continual calendar
of performance analysis confirmation
and update (strategic planning).
Within the performance analysis,
include QEP benchmarks and
language developed by the QEP
assessment committee to demonstrate
the link between tutoring services,
center objectives, and desired
University outcomes. Consider a
regularized system of reporting on the
program’s successes and aggregate
data to the campus as whole. This
should include an increase in both
budget and time
Develop a plan to
accomplish a needs
assessment
CAT/MTC/OIPE
Spring
2011
Initiate needs
assessment
PDS/Carol
Begin
2011-12
6. Recreate or reevaluate the program
mission statement to focus and align
with core objectives in consultation
with advisory board.
Related to #3
7. Provide a standardized syllabus
statement regarding the CAT Center
and MTC to be included in the
University syllabus template.
Integrated ASC
statement in template
Mathematics Tutoring Center
Spring
2011
PDS/Beth
3
Summer
2010
Academic Affairs
DRAFT
Recommendations
8. Create embedded subject tutors
located in more remote parts of
campus.
Program Development Plan
Resources needed
C = current
R = reallocation
N = new
Strategic Action
DRAFT
Costs
Person(s)
Responsible
Date of
Review
Already being done
9. Provide on-line tutoring services
using WCU tutors.
10. Design small group study areas near the
MTC.
11. Offer SI support.
See #4
12. Explore avenues of extra class credit for
tutoring out of class.
13. Develop a Faculty Guide regarding
tutoring support.
14. A new conceptualization of the center’s
administration that provides a continual
and enduring framework for integrating
the center into the University’s academic
culture.
Mathematics Tutoring Center
Part of marketing plan
4
Academic Affairs
DRAFT
Recommendations
Program Development Plan
Strategic Action
15. More attention and resources devoted to
program administration on the part of
director and support staff, as well as the
possible creation or re-classification of
positions to take on some of the functions
currently served by the director.
Discuss with Carol
16. Work with TutorTrac software
management to reporting procedures that
"tap" into the student information system
(BANNER) to design a tracking system
that 1) tracks student visits to all tutorial
units at Western, and 2) provides the
empirical evidence needed to illustrate
the correlation between the number of
tutorials attended and improved grades,
particularly of those students considered
less proficient.
Done
17. Work with the Office of the Provost and
OIPE to collect data from students
enrolled in classes specifically supported
through the MTC.
Done
18. Develop pre/post instruments and
observational protocols for all students
with access to the MTC, asking questions
to measure and rate the students' level of
motivation and self-selection ability.
Develop an Impact
assessment (related to
#5)
Mathematics Tutoring Center
Resources needed
C = current
R = reallocation
N = new
DRAFT
Costs
Person(s)
Responsible
PDS/Carol
Date of
Review
Spring
2011
Annual
review
Beginning
2011-12
5
Academic Affairs
DRAFT
Recommendations
Program Development Plan
Resources needed
C = current
R = reallocation
N = new
Strategic Action
DRAFT
Costs
Person(s)
Responsible
Date of
Review
19. Incorporate the center’s service learning
aspect as an active role in the
implementation of Educational Briefcase,
a key component of the integrative learn
piece of the QEP.
Develop a QEP plan
Early
Spring
2011
20. Develop a marketing plan in collaboration
with faculty and students in the College
of Business or by hiring a consultant.
Investigate WCU
resources (Jim
DeConnick and Julie
Johnson) (related to
#3)
By Spring
2011
Mathematics Tutoring Center
6
Academic Affairs