Mark Friedberg CV CURRICULUM VITAE Date Prepared: March 23, 2016 Name: Mark William Friedberg Office Address: RAND 20 Park Plaza, Suite 920 Boston, MA 02116 tel 617-338-2059 x 8628 fax 617-357-7470 mfriedbe@rand.org Current Position: Senior Natural Scientist, RAND (July 2014-present) Prior Positions: Natural Scientist, RAND (July 2012-June 2014) Associate Natural Scientist, RAND (July 2009-June 2012) Academic Appointments: Assistant Professor of Medicine, part-time, Harvard Medical School (September 2014-present) Clinical Instructor in Medicine, Harvard Medical School (July 2010-August 2014) Affiliated faculty member, Pardee RAND Graduate School (October 2013-present) Hospital Appointments: Associate Physician, Division of General Medicine, Brigham and Women’s Hospital, Boston, MA (July 2010-present) Education: 1994-1998 1998-2003 2001-2003 B.A. (Economics and Statistics), Swarthmore College M.D., Harvard Medical School M.P.P. (Health Care Policy), Harvard Kennedy School of Government Postdoctoral Training: Internship and Residency in Primary Care Internal Medicine: 2003-2004 2004-2006 Internship, Brigham and Women’s Hospital, Boston, MA Residency, Brigham and Women’s Hospital, Boston, MA Fellowship: 2006-2009 Fellow in General Medicine, Brigham and Women’s Hospital, Boston, MA Page 1 of 12 Mark Friedberg CV Licensure and Certification: 20052006- Massachusetts Board of Registration in Medicine American Board of Internal Medicine Committees, work groups, and expert panels: 20072009- 2010 2011 2011 2011-2012 2014 2015 Health Policy Committee, Society of General Internal Medicine Co-Chair, Patient-Centered Medical Home Evaluators’ Collaborative: Measurement Workgroup on Physician and Staff Experience (convened by the Commonwealth Fund) Expert Panel, AHRQ Quality Indicator Development Process: Measures of Care Coordination in the Ambulatory Setting Workgroup on Advancing the Agenda, Society of General Internal Medicine Patient-Centered Medical Home Education Summit Technical Expert Panel, CAHPS Survey Implementation for the Medicare Shared Savings Program Expert Panel, Implementation and Impact of Veterans Administration Patient Centered Medical Homes Technical Expert Panel, Measuring Characteristics of High Performing Health Care Organizations, Assistant Secretary for Planning and Evaluation (Department of Health and Human Services) Next Generation Accountable Care Organization Model Application Expert Review Panel, Centers for Medicare and Medicaid (CMS) Innovation Center Grant Reviewer Activities: 2012 Agency for Healthcare Research and Quality Special Emphasis Panel AHRQ-HS-12-004, Member Editorial Activities: 2008- Ad-hoc Reviewer, Journal of the American Medical Association, New England Journal of Medicine, Annals of Internal Medicine, JAMA Internal Medicine/Archives of Internal Medicine, Health Affairs, Journal of General Internal Medicine, Health Services Research, Milbank Quarterly, Medical Care, Medical Care Research and Review, American Journal of Managed Care, Quality and Safety in Health Care, Canadian Medical Association Journal, Health Care Management Review, Annals of Family Medicine, Journal of Family Medicine, BMJ Quality and Safety, Medical Decision Making Policy & Practice, American Journal of Medical Quality 2014- Deputy Editor, Journal of General Internal Medicine Page 2 of 12 Mark Friedberg CV Community Service Related to Professional Work: 2003- New England Shelter for Homeless Veterans Volunteer, Wednesday night medical clinic Awards and Honors: 1998 2000 2007-2009 2008, 2013 2011 2012-2013 2012-2015 2014 2014 Ivy Award, Graduation with Highest Honors, Phi Beta Kappa, Swarthmore College Henry K. Beecher Prize in Medical Ethics, Harvard Medical School NIH Loan Repayment Award Distinguished Reviewer, Journal of General Internal Medicine RAND Impact Award for “Superb Support of the Health Quality Assurance Process” Reviewer Award, Annals of Internal Medicine Certificate of Excellence in Tutoring, Harvard Medical School RAND Gold Medal Award Partners in Excellence Award in Quality Treatment and Service, Partners HealthCare Supervisory and Training Responsibilities: 2009-2010 Doctoral Dissertation Committee Member Ben Mundell, B.S., 1st Lieutenant, United States Air Force Pardee RAND Graduate School 2013-2015 Honors Thesis Project Advisor Jordan D. Lane Harvard Medical School Research Funding: Past 2006-2008 5-T32-HP11001-19 Institutional NRSA Fellowship in Health Services Research 2006-2007 Primary Care Teaching and Education Fund Award Brigham and Women’s Hospital (In support of research expenses for project “Has Reporting Hospitals’ Antibiotic Timing in Pneumonia Led to Adverse Consequences for Patients?”) 2009-2010 Quality Measurement Guidance for Chartered Value Exchanges Agency for Healthcare Research and Quality (HHSA-290-200810037C) Page 3 of 12 Mark Friedberg CV Co-Investigator (PI: Damberg) This project produced a white paper for Chartered Value Exchanges concerning methodological issues inherent in generating public reports of health care provider performance on measures of quality and costs. 2009-2011 Initial Evaluation of Tenzing Health Vanguard Health Systems Co-Investigator (PI: Ridgely) This project was a formative, primarily qualitative evaluation of a new health care delivery model in a single health care system. 2010-2011 Evaluation of the Air Force Medical Home Model United States Air Force Co-investigator (PI: Eibner) This project was a qualitative and quantitative evaluation of the implementation of the medical home model in the Air Force’s Family Health Initiative. 2010-2011 Evaluation of the Implementation of the FIMDM Patient Decision Aid Demonstration Foundation for Informed Medical Decision Making Co-Principal Investigator (co-PI: Schneider) This project was a qualitative evaluation of the implementation of decision aids in a multi-site demonstration. 2010-2012 Initial Evaluation of the Eisenhower Medical Center Primary Care Medical Home Eisenhower Medical Center Co-Principal Investigator (co-PI: Fremont) This project was a formative evaluation of a new model of primary care practice in a single health care system. 2010-2013 Examining the effectiveness of strategies by community-based physician groups to improve the patient experience Robert Wood Johnson Foundation (Grant ID #68267) Principal Investigator This project evaluated the effectiveness of Massachusetts physician groups’ strategies to improve performance on patient experience surveys. 2010-2013 Comparing the Effectiveness of Diabetes Care Interventions in Safety Net Clinics Agency for Healthcare Research and Quality (R18 HS20120-01) Co-investigator (PI: Rodriguez) This project was a randomized controlled trial comparing the effectiveness of community health workers and practice-based Page 4 of 12 Mark Friedberg CV medical assistants in improving the quality of diabetes care delivered by California community health centers. 2011-2013 Analysis Related to Medicare Advantage Plan Ratings for Quality Bonus Payments Centers for Medicare and Medicaid Services (HHSM-500-200500028I, Task Order No. HHSM-500-T0005) Co-investigator (PI: Damberg) This project refined a performance measurement system for Medicare Advantage plans to serve as the basis for quality bonus payments to these plans. 2012-2013 Models of Care Delivery, Payment, and Professional Satisfaction among Physicians American Medical Association Principal Investigator This project was an investigation of relationships between practice models, health reform, and physician professional satisfaction. 2010-2014 Use of Behavioral Economics to Improve Treatment of Acute Respiratory Infections National Institute on Aging (RC4 AG039115-01) Co-investigator (PI: Doctor) This project was a multicenter randomized controlled trial comparing the impact of three behavioral economic interventions intended to improve primary care physicians’ treatment of acute respiratory infections in the ambulatory setting. 2010-2014 Evaluating Models of Medical Home Payment within the Pennsylvania Chronic Care Initiative Commonwealth Fund (Grant No. 20100314) Principal Investigator This project aimed to describe how four distinct payment models utilized within a statewide medical home pilot impact the costs and quality of care. 2014-2015 Effects of Health Care Payment Models on Physician Practice in the United States American Medical Association Principal Investigator (co-PI: Chen) This qualitative project described the effects of new payment models on physician practices, work experience, and clinical care. 2013-2015 Estimating Costs Associated with PCMH Transformation Agency for Healthcare Research and Quality (1R03HS002616-01) Co-investigator (PI: Martsolf) This project estimated the costs that primary care practices incur in becoming patient-centered medical homes. Page 5 of 12 Mark Friedberg CV Current 2011-2016 Evaluation of the Federally Qualified Health Center Advanced Primary Care Practice Demonstration Centers for Medicare and Medicaid Services (HHSM-500-200500028I , Task Order No. HHSM-500-T0008) Co-Principal Investigator (co-PIs: Kahn, Timbie) This project is an evaluation of a national medical home demonstration in Federally Qualified Health Centers. 2013-2017 Assessing Relationships between Integrated Physician Group Structures and Integrated Patient Care, Phase 1 and Phase 2 Commonwealth Fund Subcontract PI (PI: Singer) This project will examine relationships between delivery system structural integration and patient-reported ratings of integration of care. 2013-2016 Evaluating the Impact of Patient-Centered Oncology Care Patient-Centered Outcomes Research Institute Subcontract PI (PI: Scholle) This project is an implementation and evaluation of a new model of oncology care. 2014-2016 Robust Statistical Methods to Identify Surrogate Markers in Diabetes National Institute of Diabetes and Digestive and Kidney Diseases (R21DK103118) Co-investigator (PI: Parast) This project will develop novel statistical methods to estimate the proportion of treatment effect explained by potential surrogate markers of diabetes. 2015-2017 Evaluation of Policy Options for Increasing the Availability of Primary Care Services in Rural Washington Washington State Institute for Public Policy Principal Investigator This project will characterize shortages of primary care services in rural Washington State and estimate the effects of multiple policy options to address these shortages. 2015-2020 Understanding Health Care Delivery Systems PCOR Adoption and System Performance Agency for Healthcare Research and Quality (U19HS024067-01) Co-investigator (PI: Damberg) This Center of Excellence will perform multiple mixed-methods investigations to identify and describe characteristics of health Page 6 of 12 Mark Friedberg CV systems that are predictive of better performance and more rapid uptake of practices based on patient-centered outcomes research. 2016 Evaluation of the Cedars-Sinai Program to Integrate Infusion Pumps and Electronic Health Records Cedars-Sinai Medical Center Principal Investigator This project is a formative evaluation of an effort to electronically integrate the electronic health record and infusion pumps used by a single hospital system. Bibliography Original peer-reviewed research: 1. Friedberg M, Saffran B, Stinson TJ, Nelson W, Bennett CL. Evaluation of conflict of interest in economic analyses of new drugs used in oncology. JAMA 1999;282(15):1453-1457. 2. Friedberg MW, Coltin KL, Pearson SD, Kleinman KP, Zheng J, Singer JA, Schneider EC. Does affiliation of physician groups with one another produce higher quality primary care? Journal of General Internal Medicine 2007;22(10):1385-1392. PMCID: PMC2305845 3. Rothschild JM, Woolf S, Finn KM, Friedberg MW, Lemay C, Furbush KA, Williams DH, Bates DW. A controlled trial of a rapid response system in an academic medical center. The Joint Commission Journal on Quality and Patient Safety 2008;34(7):417-25. 4. Gellad WF, Choudhry NK, Friedberg MW, Brookhart MA, Haas JS, Shrank WH. Variation in drug prices at pharmacies: are prices higher in poorer areas? Health Services Research 2009;44(2 Pt 1):606-617. PMCID: PMC2677057 5. Friedberg MW, Safran DG, Coltin KL, Dresser M, Schneider EC. Readiness for the patient-centered medical home: capabilities of Massachusetts primary care practices. Journal of General Internal Medicine 2009;24(2):162-169. PMCID: PMC2629002 6. Friedberg MW, Mehrotra A, Linder JA. Reporting hospitals’ antibiotic timing in pneumonia: adverse consequences for patients? The American Journal of Managed Care 2009;15(2):137-144. PMCID: PMC2746403 7. Friedberg MW, Coltin KL, Safran DG, Dresser M, Zaslavsky AM, Schneider EC. Associations between structural capabilities of primary care practices and performance on selected quality measures. Annals of Internal Medicine 2009; 151(7):456-463. 8. Friedberg MW, Safran DG, Coltin KL, Dresser M, Schneider EC. Paying for performance in primary care: potential impact on practices and disparities. Health Affairs 2010;29(5):926-932. 9. Friedberg MW, Coltin KL, Safran DG, Dresser M, Schneider EC. Medical home capabilities of primary care practices that serve sociodemographically vulnerable neighborhoods. Archives of Internal Medicine 2010;170(11):938-944. 10. Reid RO, Friedberg MW, Adams JL, McGlynn EA, Mehrotra A. Associations between physician characteristics and quality of care. Archives of Internal Medicine 2010;170(16):1442-1449. PMCID: PMC3017788 11. Friedberg MW, SteelFisher GK, Karp M, Schneider EC. Physician groups’ use of data Page 7 of 12 Mark Friedberg CV from patient experience surveys. Journal of General Internal Medicine 2011;26(5):498504. PMCID: PMC3077475 12. Jones SS, Heaton P, Friedberg MW, Schneider EC. Today's “meaningful use” standard for computerized medication orders by hospitals may save few lives; later stages may do more. Health Affairs 2011;30(10): 2005-2012. 13. Mehrotra A, Reid RO, Adams JL, Friedberg MW, McGlynn EA, Hussey PS. Physicians with the least experience have higher cost profiles than do physicians with the most experience. Health Affairs 2012;31(11):2453-2463. PMID: 23129676 14. Singer SJ, Friedberg MW, Kiang MV, Dunn T, Kuhn DM. Development and preliminary validation of the patient perceptions of integrated care survey. Medical Care Research and Review 2013;70(2):143-164. PMID: 23161612 15. Friedberg MW, Van Busum K, Wexler R, Bowen M, Schneider EC. A demonstration of shared decision making in primary care highlights barriers to adoption and potential remedies. Health Affairs 2013;32(2):268-275. PMID: 23381519 16. Reid RO, Ashwood JS, Friedberg MW, Weber ES, Setodji CM, Mehrotra A. Retail clinic visits and receipt of primary care. Journal of General Internal Medicine 2013; 28(4):504-12. PMID: 23070656 17. Gabbay RA, Friedberg MW, Miller-Day M, Cronholm PF, Adelman A, Schneider EC. A positive deviance approach to understanding key features to achieving diabetes clinical improvement in the medical home. Annals of Family Medicine 2013;11 Suppl 1: S99-S107. PMID: 23690393 18. Geissler KH, Friedberg MW, SteelFisher GL, Schneider EC. Motivators and barriers to using patient experience reports for performance improvement. Medical Care Research and Review 2013;70(6):621-635. 19. Friedberg MW, Buendia AM, Lauderdale KL, Hussey PS. Option pricing: a flexible tool to disseminate shared savings contracts. The American Journal of Managed Care 2013;19(8):e285-292. 20. Rosenthal MB, Friedberg MW, Singer SJ, Eastman D, Li Z, Schneider EC. Impact of the Rhode Island chronic care sustainability initiative, a multi-payer patient-centered medical home, on health care utilization and quality. JAMA Internal Medicine 2013;173(20):1907-1913. 21. Friedberg MW, Chen PG, Van Busum KR, Aunon FM, Pham C, Caloyeras JP, Mattke S, Pitchforth E, Quigley DD, Brook RH, Crosson FJ, Tutty M. Factors affecting physician professional satisfaction and their implications for patient care, health systems, and health policy. Santa Monica, CA: RAND Corporation, RR-439-AMA; October 9, 2013. 22. Auerbach DI, Chen PG, Friedberg MW, Reid RO, Lau C, Mehrotra A. Growth in the patient-centered medical home and the nurse-managed health center would likely mitigate projected primary care physician shortages. Health Affairs 2013;32(11):19331941. 23. Meeker D, Knight TK, Friedberg MW, Linder JA, Goldstein NJ, Fox CR, Rothfeld A, Diaz G, Doctor JN. Nudging guideline-concordant antibiotic prescribing: a randomized trial. JAMA Internal Medicine 2014;174(3):425-431. PMID: 24474434 24. Friedberg MW, Schneider EC, Rosenthal MB, Volpp KG, Werner RM. Association between participation in a multipayer medical home intervention and changes in quality, utilization, and costs of care. JAMA 2014;311(8):815-825. 25. Alidina S, Rosenthal MB, Schneider EC, Singer SJ, Friedberg MW. Practice environments and job satisfaction in patient-centered medical homes. Annals of Family Page 8 of 12 Mark Friedberg CV Medicine 2014;12(4):331-337. 26. Linder JA, Doctor JN, Friedberg MW, Reyes Nieva H, Birks C, Meeker D, Fox CR. Time of day and the decision to prescribe antibiotics. JAMA Internal Medicine 2014;174(12):2029-2031. PMID: 25286067 27. Tannenbaum D, Doctor JN, Persell SD, Friedberg MW, Meeker D, Friesema EM, Goldstein NJ, Linder JA, Fox CR. Nudging physician prescription decisions by partitioning the order set: results of a vignette-based study. Journal of General Internal Medicine 2015;30(3):298-304. PMID: 25394536 28. Van der Wees PJ, Friedberg MW, Alcala E, Ayanian JZ, Rodriguez HP. Comparing the implementation of team approaches for improving diabetes care in community health centers. BMC Health Services Research 2014 Dec 3;14(1):608 [Epub ahead of print]. 29. Martsolf GR, Kandrack R, Schneider EC, Friedberg MW. Categories of practice transformation in a statewide medical home pilot and their association with medical home recognition. Journal of General Internal Medicine 2015;30(6):817-832. PMID: 25670396 30. Friedberg MW, Chen PG, White C, Jung O, Raaen L, Hirshman S, Hoch E, Stevens C, Ginsburg PB, Casalino LP, Tutty M, Vargo C, Lipinski L. Effects of health care payment models on physician practice in the United States. Santa Monica, CA: RAND Corporation, RR-869; March 19, 2015. 31. Kahn KL, Timbie JW, Friedberg MW, Hussey PS, Lavelle, TA, Mendel P, Hiatt L, Weidmer BA, Kofner A, Rastegar A, Ashwood JS, Brantley I, Quigley DD, Setodji CM. Evaluation of CMS' FQHC APCP Demonstration: Final First Annual Report. Santa Monica, CA: RAND Corporation, RR-886-CMS; April 2015. 32. Friedberg MW, Rosenthal MB, Werner RM, Volpp KG, Schneider EC. Effects of a medical home and shared savings intervention on quality and utilization of care. JAMA Internal Medicine 2015;175(8):1362-1368. 33. Kahn KL, Timbie JW, Friedberg MW, Lavelle, TA, Mendel P, Ashwood JS, Hiatt L, Brantley I, Weidmer BA, Rastegar A, Kofner A, Marlsberger R, Kommareddi M, Quigley DD, Setodji CM. Evaluation of CMS FQHC APCP Demonstration: Second Annual Report. Santa Monica, CA: RAND Corporation, RR-886/1-CMS; July 2015. 34. Tirodkar MA, Acciavatti N, Roth LM, Stovall E, Nasso SF, Sprandio J, Tofani S, Lowry M, Friedberg MW, Smith-McLallen A, Chanin J, Scholle SH. Lessons from early implementation of a patient-centered care model in oncology. Journal of Oncology Practice 2015 Sept 29. 35. Rodriguez HP, Chen X, Martinez AE, Friedberg MW. Availability of primary care team members can improve teamwork and readiness for change. Health Care Management Review 2015 Oct 1 [Epub ahead of print]. 36. Rosenthal MB, Alidina S, Friedberg MW, Singer SJ, Eastman D, Li Z, Schneider EC. A difference-in-difference analysis of changes in quality, utilization and cost following the Colorado multi-payer patient-centered medical home pilot. Journal of General Internal Medicine 2015 Oct 8 [Epub ahead of print]. 37. Rosenthal MB, Alidina S, Friedberg MW, Singer SJ, Eastman D, Li Z, Schneider EC. Impact of the Cincinnati Aligning Forces for Quality multi-payer patient centered medical home pilot on health care quality, utilization, and costs. Medical Care Research and Review 2015 Nov 26 [Epub ahead of print]. 38. Lane JD, Friedberg MW, Bennett CL. Associations between industry sponsorship and results of cost-effectiveness analyses of drugs used in breast cancer. JAMA Oncology 2015 Dec 10 [Epub ahead of print]. Page 9 of 12 Mark Friedberg CV 39. Martsolf GR, Kandrack R, Gabbay RA, Friedberg MW. Cost of transformation among primary care practices participating in a medical home pilot. Journal of General Internal Medicine 2015 Dec 29 [Epub ahead of print]. 40. Fryer A-K, Friedberg MW, Thompson RW, Singer SJ. Achieving care integration from the patients’ perspective: results from a care management program. Healthcare 2016 January 21 [Epub ahead of print]. 41. Meeker D, Linder JA, Fox CR, Friedberg MW, Persell SD, Goldstein NJ, Knight TK, Hay JW, Doctor JN. Effect of behavioral interventions on inappropriate antibiotic prescribing among primary care practices: a randomized clinical trial. JAMA 2016; 315(6):562-570. 42. Hussey PS, Friedberg MW, Anhang Price R, Lovejoy SL, Damberg CL. Episode-based approaches to measuring health care quality. Medical Care Research and Review 2016 February 19 [Epub ahead of print]. 43. Pineros D, Doctor JN, Friedberg MW, Meeker D, Linder JA. Cognitive reflection and antibiotic prescribing for acute respiratory infections. Family Practice 2016 March 21 [Epub ahead of print]. 44. Winpenny E, Elliott MN, Haas A, Haviland AM, Orr N, Shadel W, Ma Sai, Friedberg MW, Cleary PD. Advice to quit smoking and ratings of healthcare among Medicare beneficiaries aged 65+. Health Services Research; in press. 45. Han B, Yu H, Friedberg MW. Evaluating the impact of medical homes on children’s health care utilization, costs, and quality: a difference-in-differences analysis with causal inference. Health Services Research; in press. Peer-reviewed commentaries, reviews, and reports: 1. Friedberg MW, Hussey PS, Schneider EC. Primary care: a critical review of the evidence on the quality and costs of health care. Health Affairs 2010;29(5):766-772. 2. Singer SJ, Burgers J, Friedberg M, Rosenthal MB, Leape LL, Schneider EC. Defining and measuring integrated patient care: promoting the next frontier in health care delivery. Medical Care Research and Review 2011;68(1):112-127. 3. Friedberg MW, Damberg CL. Methodological considerations in generating provider performance scores for use in public reporting: a guide for community quality collaboratives. Rockville, MD: Agency for Healthcare Research and Quality; 2011. AHRQ Pub. No. 11-0093. 4. Friedberg MW, Damberg CL. A five-point checklist to help performance reports incentivize improvement and effectively guide patients. Health Affairs 2012;31(3):612618. 5. Lee PT, Friedberg MW, Bowen JL, Day SC, Kilo CM, Sinsky CA. Training tomorrow’s comprehensive primary care internists: a way forward for internal medicine education. Journal of Graduate Medical Education 2013;5(2):187-191. 6. Mundell BF, Friedberg MW, Eibner C, Mundell WC. US military primary care: problems, solutions, and implications for civilian medicine. Health Affairs 2013;32(11):1949-1955. Other commentaries, reviews, reports, chapters, and letters: Page 10 of 12 Mark Friedberg CV 1. Friedberg MW, Lai DJ, Hussey PS, Schneider EC. A guide to the medical home as a practice-level intervention. The American Journal of Managed Care 2009;15(10 Suppl):S291-299. 2. Friedberg M, Ridgely MS, Wertheimer S, Mendel P, Brown J. Initial evaluation of Tenzing Health: final report. Santa Monica: RAND Corporation; March 31, 2011. 3. Wynn B, Hilborne L, Jones S, Kamarck K, Lim YW, Liu H, Waters H, Al Ibrahim H, Carey C, Friedberg M, Haims M, Overton A. A clinical health services framework for Qatar. Santa Monica, CA: RAND Corporation; May 12, 2011. 4. Friedberg MW, Landon BE. Measuring quality in hospitals in the United States: core measures. UpToDate, Inc.: October 13, 2011. 5. Friedberg MW, Van Busum K, Schneider EC. Evaluation of the implementation of the FIMDM decision aid demonstration in primary care. Santa Monica: RAND Corporation: October 28, 2011. 6. Friedberg MW. The potential impact of the medical home on job satisfaction in primary care. Archives of Internal Medicine 2012;172(1):31-32. 7. Friedberg MW, Safran DG, Schneider EC. Satisfied to death: a spurious result? Archives of Internal Medicine 2012;172(14):1112. 8. Persell SD, Friedberg MW, Meeker D, Linder JA, Fox CR, Goldstein NJ, Shah PD, Knight TK, Doctor JN. Use of behavioral economics and social psychology to improve treatment of acute respiratory infections (BEARI): rationale and design of a cluster randomized controlled trial [1RC4AG039115-01] - study protocol and baseline practice and provider characteristics. BMC Infectious Diseases 2013;13:290. PMID: 23806017 9. Damberg CL, Paddock SM, Elliott M, Setojdi C, Anhang Price R, Shetty KD, Smith A, Lauderdale K, Friedberg M, Timbie J, Sorbero ME, Beckett M, Mattox T. Analysis related to Medicare Advantage plan ratings for quality bonus payments. Santa Monica, CA: RAND Corporation; September 27, 2013. 10. Friedberg MW, Crosson FJ, Tutty M. Physicians’ concerns about electronic health records: implications and steps towards solutions. Health Affairs blog: March 11, 2014. 11. Rosenthal MB, Friedberg MW, Schneider EC. Did extra resources or the medical home improve care?—Reply. JAMA Internal Medicine 2014;174(6):1008-1009. 12. Friedberg MW, Schneider EC, Werner RM. Evaluating a multipayer medical home pilot—Reply. JAMA 2014;312(4):436. 13. Meeker D, Friedberg MW, Linder JA. Patient satisfaction as a quality metric promotes bad medicine—Reply. JAMA Internal Medicine 2014;174(8):1419. 14. Friedberg MW, Sixta C, Bailit M. Nature and nurture: what’s behind the variation in recent medical home evaluations? Health Affairs blog: June 19, 2015. 15. Friedberg MW, Pronovost PJ, Shahian DM, Safran DG, Bilimoria KY, Elliott MN, Damberg CL, Dimick JB, Zaslavsky AM. A methodological critique of the ProPublica Surgeon Scorecard. Santa Monica, CA: RAND Corporation; September 25, 2015. 16. Lehrman WG, Friedberg MW. CAHPS surveys: valid and valuable measures of patient experience. Hastings Center Report 2015;45(6). 17. Friedberg MW, Bilimoria KY, Pronovost PJ, Shahian DM, Damberg CL, Zaslavsky AM. Response to ProPublica’s rebuttal of our critique of the Surgeon Scorecard. Santa Monica, CA: RAND Corporation; December 11, 2015. 18. Shahian DM, Normand S-LT, Friedberg MW, Hutter MM, Pronovost PJ. Rating the raters: the inconsistent quality of health care performance measurement. Annals of Surgery 2016 Jan 9 [Epub ahead of print]. 19. Friedberg MW. Relationships between physician professional satisfaction and patient Page 11 of 12 Mark Friedberg CV safety. AHRQ Patient Safety Network: February 22, 2016. 20. Friedberg MW. What do you mean by medical home? Annals of Internal Medicine 2016;164(6):444-445. 21. Linder JA, Friedberg MW. Mixed diagnoses and mixed messages: delayed antibiotic prescribing is still a bad idea. JAMA Internal Medicine; in press. Page 12 of 12