Staff Opinion Survey
Q1 WCU Staff Opinion Survey
This survey is designed to collect staff opinions about
working at WCU in general as well as interactions with supervisors and colleagues, diversity
and balance between work and family commitments. We anticipate completing staff surveys on
an annual basis, but may occasionally invite feedback on a specialized topic or concern. The
survey should take about 10 minutes to complete. The results of this survey will be used to help
the Staff Senate better understand and represent the interests of WCU staff members. This
survey is confidential and results will be summarized and shared with the campus
community.
Thank you for taking the time to complete this survey. Please have staff in your
department without access to email to contact Pam DeGraffenreid (828.227.3609) for a hard
copy of this survey.
Q2 Section 1. Overall Satisfaction & Engagement
following statements.
Strongly
Disagree (1)
Disagree (2)
Please rate your agreement with the
Neither
Agree nor
Disagree (3)
Agree (4)
Strongly
Agree (5)
I feel proud to
say I work for
WCU (1)
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I would
recommend my
unit/department
as a good
place to work
(2)
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I have access
to the
resources I
need to do my
job (3)
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My work is
personally
satisfying (4)
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I feel that my
work is directly
connected to
the university’s
mission (5)
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I feel that WCU
is a good place
to work (6)
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I feel valued as
an employee
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(7)
I enjoy my work
and look
forward to
coming to work
(8)
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Q21 Please include any additional comments you may have for this section:
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Q3 Have you seriously considered leaving your job in the past year?
 Yes (1)
 No (2)
If No Is Selected, Then Skip To WCU Staff Senate Initiatives
Q4 Why have you seriously considered leaving your job in the past year? Please check all that
apply
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Retirement (1)
Better salary/compensation package elsewhere (2)
Want to move out of the area (3)
More interesting work/better fit with skills and interests elsewhere (4)
More promotional opportunities elsewhere (5)
Family-related/personal reasons (child or elder care issues, etc.) (6)
Curious about other opportunities (7)
Other, please explain: (8) ____________________
Q5 Section 2. WCU Staff Senate Initiatives and Areas for Focus
related initiatives:
Are you aware of these initiatives?
Yes (1)
Thinking of Staff Senate
Do you feel these initiatives are
appropriate for the Staff Senate?
No (2)
Yes (1)
No (2)
Staff Open
Forum with the
Chancellor and
Provost (1)
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Staff Senate
Days of Service
(2)
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Discounts at
local businesses
(3)
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Staff Senate
newsletter (4)
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Employee
Emergency
Assistance Fund
(5)
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Q29 What should be the mission of the Staff Senate?
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Serve as representatives to staff (1)
Work to improve the quality of life at WCU (2)
Advise the Chancellor and other university committees (3)
All of the above (4)
Other, please explain: (5) ____________________
Q30 Do you feel that the Staff Senate is meeting the mission as you indicated in the previous
question?
 Yes (1)
 No (2)
 Unsure (3)
Q6 Please rank the following in order of importance, with 1 being the most important, to you as
a staff member at WCU. (Just click on an item on the left and drag it to the box on the right to
where you want it to be on the list.)
Click to write Group 1
______ Childcare (1)
______ Community Service Opportunities (2)
______ Cross-training Opportunities (3)
______ Discounts for Staff (4)
______ Dispute Resolution Options (5)
______ Health Insurance (6)
______ Parking (7)
______ Preference Hiring within NC State System (8)
______ Priority Hiring/Promotion of Current Staff (9)
______ Professional Development/Training Opportunities (10)
______ Employee Assistance Program Services (11)
Q8 If you were experiencing an issue or dispute in your workplace and felt you needed help in
resolving the issue, how likely would you be to discuss the issue with:
Very Unlikely
(1)
Somewhat
Unlikely (2)
Undecided
(3)
Somewhat
Likely (4)
Very Likely
(5)
A faculty
member
appointed parttime to help
with conflict
resolution (1)
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A staff member
hired
specifically to
mediate staff
conflicts (2)
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A mediator
from outside
the university
(3)
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A WCU Human
Resources
representative
(4)
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A WCU Legal
Affairs
representative
(5)
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A designated
faculty member
serving in the
Chancellor’s
Ombudsperson
Pilot Project
within the
Provost’s
Office (6)
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Q9 My supervisor would support me with release time if I wanted to be a part of the Staff Senate
or attend Senate-sponsored events.
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Strongly Disagree (1)
Disagree (2)
Neither Agree nor Disagree (3)
Agree (4)
Strongly Agree (5)
Not Applicable (6)
Q22 Please include any additional comments you have for this section:
Q10 Section 3. Working Relationships & Supervision
following statements.
Strongly
Disagree (1)
Disagree (2)
Please rate your agreement with the
Neither Agree
nor Disagree
(3)
Agree (4)
Strongly
Agree (5)
I can openly
communicate
with my
supervisor
about workrelated issues
(1)
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I am free to
speak my
mind without
fear of
retaliation (2)
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My immediate
supervisor
values my
input (3)
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My supervisor
is qualified to
supervise me
(4)
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I regularly
receive
effective
feedback
(positive
and/or
negative)
from my
supervisor (5)
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My supervisor
respects me
as an
individual (7)
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My immediate
supervisor
keeps me
informed on
important
developments
at WCU (8)
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I have a
good,
effective
working
relationship
with my
supervisor (9)
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I feel that my
annual
performance
evaluation is
helpful (10)
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Q23 Please include any additional comments you may have for this section:
Q11 Section 4. Personal Life & Work Balance
following statements.
Strongly
Disagree (1)
Disagree (2)
Please rate your agreement with the
Neither
Agree nor
Disagree (3)
Agree (4)
Strongly
Agree (5)
I feel
supported
when I need to
take time off
for personal
reasons
(illness,
doctor's visits,
elder care,
child care, etc.)
(1)
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My department
allows a varied
work schedule
(flex schedule,
telecommuting,
etc.) (2)
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Due to budget
cuts, I often
feel the need
to work over
40 hours in a
week to finish
my work (3)
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My department
supports me
when I want to
attend a
wellness
program on
campus during
work hours (4)
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I understand
the services
allowed for
staff at
University
Health
Services (per
Policy 80, staff
are allowed 3
visits/year) (5)
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I understand
the fitness and
recreational
opportunities
on campus (6)
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I understand
the benefits
provided staff
in the
Employee
Assistance
Program (7)
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Q24 Please include any additional comments you may have for this section:
Q12 Section 5. Diversity on Campus
statements.
Strongly
Disagree (1)
Please rate your agreement with the following
Disagree (2)
Neither Agree
nor Disagree
(3)
Agree (4)
Strongly
Agree (5)
My coworkers are
sensitive to
diversity
issues (1)
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WCU offers a
variety of
diversity
related
programs for
staff (2)
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I feel
comfortable
in addressing
diversity
related issues
in my
department
(3)
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My
supervisor
addresses
diversity
related issues
in a timely
and
professional
manner (4)
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Diversity is
valued at
WCU (5)
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I feel that
WCU is
committed to
diversity
related issues
(6)
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I have
experienced
insensitivity
to diversity
issues while
on the job (7)
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I feel it is
important for
WCU to be
committed to
diversity
related issues
(9)
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Q25 Please include any additional comments you may have for this section:
Q13 Section 6. Work Environment
statements.
Strongly
Disagree (1)
Please rate your agreement with the following
Disagree (2)
Neither
Agree nor
Disagree (3)
Agree (4)
Strongly
Agree (5)
I have the
supplies/materials
I need to do my
job effectively (1)
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I have the
equipment I need
to do my job
effectively (2)
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I get along well
with the
employees in my
department/unit
(3)
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My
department/unit
deals effectively
with poor
performance by
staff (4)
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I have access to
the necessary
continuing
education/training
required to do my
job effectively (5)
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Q14 Thinking about your job and your department, please indicate in rank order which of the
following causes you stress, with 1 being the most stressful. (Just click on an item in the left
column and drag it to the box on the right where you want it to be on the list.)
Click to write Group 1
______ Coworker(s) (1)
______ Decision-making processes in other departments on campus (2)
______ Decision-making processes in your department (3)
______ Lack of equipment, materials or training to perform well (4)
______ Performance expectations unclear (5)
______ Physical work environment (6)
______ Salary (7)
______ Staff in other departments on campus (8)
______ Supervisor (9)
______ Supervisees (10)
______ Work is too difficult/not a good match for my skillset (11)
______ Workload (too much work) (12)
______ Workplace is too fast paced (13)
______ Other WCU related issues (14)
______ Other non-WCU related issues (15)
Q26 Please include any additional comments you may have for this section:
Q15 Section 7. Wrap up questions - we want to know a little bit more about you.
Q16 Sex
 Male (1)
 Female (2)
 Prefer not to respond (3)
Q18 Ethnicity
 Hispanic or Latino (1)
 Not Hispanic or Latino (2)
Q17 Race - select all that apply
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American Indian or Alaska Native (1)
Asian (2)
Black or African American (3)
Native Hawaiian or other Pacific Islander (4)
White (5)
Q19 How many years have you worked at WCU?
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0-5 years (1)
6-10 years (2)
11 - 15 years (3)
16-20 years (4)
Over 20 years (5)
Q20 Where do you work?
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Academic Affairs (1)
Administration & Finance (2)
Chancellor's Division (3)
Information Technology (4)
Student Affairs (5)
Athletics (6)
Q27 Any last comments?