“Our learning strategies, your professional success.” April 2015 Volume 1, Issue 3 FEATURED classes and programs T o r e g i s t e r , v i s i t u c l e a r n i n g . u c s d . e du . Accomplishing More with Less INTRODUCING THE NEW PERFORMANCE MANAGEMENT CERTIFICATE Friday, April 3, 2015, 8:30am-4:30pm Training Center North, Torrey Pines Center North This workshop covers topics such as managing time, priorities, interruptions, email, calendar, and to-do lists. Participants will learn how to work more strategically instead of working harder while methodically managing competing priorities, and turn stressful situations into opportunities. Performance management is an ongoing process of communication between a supervisor and an employee that centers on setting expectations, objectives and goals; giving and receiving feedback; coaching, engaging, and developing employees; and evaluating results. Maximizing Generational Diversity There are two options available to obtain the certificate: 1. Complete four instructor-led workshops 2. Complete eight online modules and two instructor-led workshops Tuesday, April 7, 2015, 8:30am-11:30am Training Center North, Torrey Pines Center North This workshop explores tools that can enhance the productivity in a multi-generational workplace. Learn about general characteristics of each generation, sources and solutions for misunderstanding, and suggestions on using diversity productively in the workplace. For managers/supervisors Change Management Orientation for Employees Thursday, April 2, 2015, 8:30am-4:00pm Training Center North, Torrey Pines Center North The following instructor-led workshops coming up soon: Creating an Effective Individual Development Plan - March 24 UC San Diego Performance Appraisal Process - April 30 Contact Staff Education and Development for more information. Featured e-Learning Tool: Live events from skillsoft e -learning Is your department or team going through change or transition? Encourage your staff to attend this workshop which focuses on engaging individual employees impacted by change. Participants will gain a feeling of control over the change process, learn the concepts of change management, and understand how to use the ADKAR model as a change tool. Skillsoft offers a wide variety of free Web-based courses, books, and videos to staff and faculty anytime, from any location, for Windows, Mac, and some mobile devices. Skillsoft offers Live Events—live and interactive presentations featuring the most recognized thought leaders and authors. One of our favorites is Power Poses: Using Body Language to Achieve Influence featuring social psychologist Amy Cuddy. UPCOMING CLASSES M a n a g i n g W o r k p l ac e Co n f l i c t s 4 / 1 /1 5 E n h a n c i n g Q u a l it y C u s t o m e r Service Skills 4 / 8 /1 5 S i t u a t i o n al L e ad e r s h i p 4 / 9 /1 5 M a n a g i n g M e e t i ng s a nd G r o u p s E f f e ct i v e l y 4 / 2 1/ 1 5 D r i v i n g U C S D V e h ic l e s a n d E l e c t r ic C a r t s 4 / 2 1/ 1 5 F i n a n c i a l L i nk : R is k - B as e d F i n a n c i a l A n a l y s is 4 / 2 2/ 1 5 C o m p u t e r E r g o n o m i cs : T r a i n t h e E v a l u at o r 4 / 2 3/ 1 5 E m p l o y m e n t H i r i n g : St r e a m l i n i n g t h e R e c r u i t m e nt P r o c e s s 4 / 2 3/ 1 5 The next Live Event, Profiles in Leadership featuring Paul Hiltz, CEO of Community Mercy Health Partners, will be held on Tuesday, April 14 from 9:00am—10:00am. Check it out! Gearing up for our annual campuswide programs! Successful Change: Delivering the Future of UC San Diego is a series of three interconnected campus-wide programs designed by Prosci, a leader in change management research, in partnership with Staff Education and Development. These three programs are entitled Executive Forum, Leadership Advance (formerly Middle Management Advance), and Staff Development Program. Here’s a behind-the-scenes look with some of our Staff Ed team preparing for this year’s Executive Forum on March 19th.