Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
I.A.1-4 MISSION
I.A.4
The institution articulates its mission in a widely published statement approved by the governing board. The
mission statement is periodically reviewed and updated as necessary.
32.a To what extent do you agree with each statement: I am familiar with the mission statement of this college
Strongly Agree
15.2
18.5
18.5
21.8
16.6
20.7
19.4
18.1
20.9
18.7
Agree
42.5
46.6
41.5
47.6
42.4
44.1
43.6
42.2
40.7
43.6
Disagree
31.1
27.4
30.4
24.4
30.8
25.1
27.3
29.2
27.6
28.3
Strongly Disagree
10.0
6.9
8.8
5.8
9.3
9.1
8.3
9.1
9.8
8.5
No Answer
1.1
.6
.8
.4
.8
1.0
1.5
1.5
1.1
1.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.B.1-4 ACADEMIC QUALITY
I.B.2
The institution defines and assesses student learning outcomes for all instructional programs and student and
learning support services.
32.b To what extent do you agree with each statement: I am aware of the intended learning outcomes of this
college
Strongly Agree
19.1
22.8
24.1
25.8
21.9
24.1
24.8
22.1
25.2
23.2
Agree
56.7
59.6
55.5
58.3
57.7
56.0
55.2
55.6
54.1
56.7
Disagree
17.1
13.5
14.5
13.0
14.5
14.3
14.0
15.6
14.6
14.6
Strongly Disagree
5.3
3.5
4.5
2.5
5.0
4.5
4.3
4.9
5.1
4.4
No Answer
1.8
.6
1.3
.5
.9
1.1
1.7
1.7
.9
1.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.B.3
The institution establishes institution-set standards for student achievement, appropriate to its mission, assesses
how well it is achieving them in pursuit of continuous improvement, and publishes this information.
31.b To what extent do you know where to find INFORMATION on each of the following: Student success rates
for this college and my program
Strongly Agree
17.0
19.1
20.9
18.0
18.9
21.3
19.8
18.6
21.6
19.3
Agree
47.6
50.8
48.9
47.1
49.8
48.4
49.7
47.1
46.2
48.6
Disagree
25.3
23.5
22.3
26.4
23.4
21.4
21.7
24.7
23.5
23.6
Strongly Disagree
7.8
5.3
6.2
6.8
6.0
6.7
6.5
6.8
6.9
6.5
No Answer
2.4
1.3
1.7
1.7
1.8
2.3
2.3
2.8
1.8
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.B.5-9 INSTITUTIONAL EFFECTIVENESS
I.B.8
The institution broadly communicates the results of all of its assessment and evaluation activities so that the
institution has a shared understanding of its strengths and weaknesses and sets appropriate priorities.
31.b To what extent do you know where to find INFORMATION on each of the following: Student success rates
for this college and my program
Strongly Agree
17.0
19.1
20.9
18.0
18.9
21.3
19.8
18.6
21.6
19.3
Agree
47.6
50.8
48.9
47.1
49.8
48.4
49.7
47.1
46.2
48.6
Disagree
25.3
23.5
22.3
26.4
23.4
21.4
21.7
24.7
23.5
23.6
Strongly Disagree
7.8
5.3
6.2
6.8
6.0
6.7
6.5
6.8
6.9
6.5
No Answer
2.4
1.3
1.7
1.7
1.8
2.3
2.3
2.8
1.8
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
1
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
I.C.1-14 INSTITUTIONAL INTEGRITY
I.C.1
The institution assures the clarity, accuracy, and integrity of information provided to students and prospective
students, personnel, and all persons or organizations related to its mission statement, learning outcomes, educational
programs, and student support services. The institution gives accurate information to students and the public about its
accreditation status with all of its accreditors.
32.a To what extent do you agree with each statement: I am familiar with the mission statement of this college
Strongly Agree
15.2
18.5
18.5
21.8
16.6
20.7
19.4
18.1
20.9
18.7
Agree
42.5
46.6
41.5
47.6
42.4
44.1
43.6
42.2
40.7
43.6
Disagree
31.1
27.4
30.4
24.4
30.8
25.1
27.3
29.2
27.6
28.3
Strongly Disagree
10.0
6.9
8.8
5.8
9.3
9.1
8.3
9.1
9.8
8.5
No Answer
1.1
.6
.8
.4
.8
1.0
1.5
1.5
1.1
1.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.b To what extent do you agree with each statement: I am aware of the intended learning outcomes of this
college
Strongly Agree
19.1
22.8
24.1
25.8
21.9
24.1
24.8
22.1
25.2
23.2
Agree
56.7
59.6
55.5
58.3
57.7
56.0
55.2
55.6
54.1
56.7
Disagree
17.1
13.5
14.5
13.0
14.5
14.3
14.0
15.6
14.6
14.6
Strongly Disagree
5.3
3.5
4.5
2.5
5.0
4.5
4.3
4.9
5.1
4.4
No Answer
1.8
.6
1.3
.5
.9
1.1
1.7
1.7
.9
1.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.c To what extent do you agree with each statement: I am aware of the learning outcomes for my PROGRAM
Strongly Agree
25.2
25.1
26.9
26.6
24.3
27.8
32.2
24.6
28.3
26.6
Agree
52.6
54.1
51.4
53.2
53.9
52.7
53.4
52.0
49.9
52.7
Disagree
16.3
16.4
16.4
16.5
15.8
14.4
9.7
17.2
15.6
15.4
Strongly Disagree
4.3
3.6
4.2
3.0
4.6
3.7
2.7
4.6
4.8
3.9
No Answer
1.6
.8
1.1
.7
1.4
1.4
2.0
1.5
1.5
1.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.d To what extent do you agree with each statement: I am aware of the learning outcomes for my COURSES
Strongly Agree
29.7
30.7
33.2
33.0
30.6
32.1
36.0
30.8
33.7
32.1
Agree
58.6
59.7
56.9
59.0
58.4
56.5
54.4
57.7
55.3
57.6
Disagree
7.3
6.8
6.6
6.0
6.8
6.9
5.2
7.3
6.4
6.6
Strongly Disagree
2.1
1.7
1.8
1.1
2.3
2.3
1.7
2.1
3.0
2.0
No Answer
2.3
1.2
1.5
.8
1.9
2.2
2.7
2.2
1.6
1.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.C.2
The institution provides a print or online catalog for students and prospective students with precise, accurate, and
current information on all facts, requirements, policies, and procedures listed in the “Catalog Requirements”.
23.e To what extent do you agree: The college catalog provides accurate information on this college, its
programs, and policies
Strongly Agree
33.4
38.4
41.1
42.5
35.8
37.7
39.4
40.0
40.8
38.7
Agree
54.1
54.3
51.3
50.2
55.1
51.4
49.6
51.9
49.8
52.2
Disagree
7.3
4.5
4.8
4.3
5.7
5.5
5.7
4.3
4.5
5.2
Strongly Disagree
1.5
.9
1.1
.8
1.0
1.6
1.2
.8
1.2
1.1
No Answer
3.7
1.9
1.7
2.3
2.3
3.8
4.0
3.0
3.7
2.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.C.3
The institution uses documented assessment of student learning and evaluation of student achievement to
communicate matters of academic quality to appropriate constituencies, including current and prospective students and
the public.
23.c To what extent do you agree: Tests cover the course material presented
Strongly Agree
31.5
31.2
35.2
35.3
28.6
36.0
37.1
31.4
36.2
33.3
Agree
56.7
58.6
55.1
55.4
59.6
51.9
51.4
56.4
51.1
55.5
Disagree
6.7
6.3
6.1
5.6
8.1
6.3
5.4
6.9
6.9
6.5
Strongly Disagree
1.0
.9
.9
.9
1.2
1.3
1.2
1.5
1.7
1.2
No Answer
4.1
2.9
2.7
2.8
2.5
4.5
4.9
3.8
4.1
3.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
2
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
I.C.4
The institution describes its certificates and degrees in terms of their purpose, content, course requirements, and
expected learning outcomes.
31.c To what extent do you know where to find INFORMATION on each of the following: Courses and programs
Strongly Agree
33.7
33.8
37.4
36.4
36.5
34.9
36.0
36.1
38.4
35.7
Agree
55.6
56.7
53.8
53.7
53.7
54.1
53.3
53.1
51.8
54.2
Disagree
6.1
6.2
5.3
6.7
5.2
6.2
6.4
6.5
5.8
6.1
Strongly Disagree
2.2
1.9
1.9
1.7
2.3
2.5
2.1
2.0
2.3
2.1
No Answer
2.4
1.3
1.7
1.5
2.3
2.3
2.1
2.3
1.7
1.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.c To what extent do you agree with each statement: I am aware of the learning outcomes for my PROGRAM
Strongly Agree
25.2
25.1
26.9
26.6
24.3
27.8
32.2
24.6
28.3
26.6
Agree
52.6
54.1
51.4
53.2
53.9
52.7
53.4
52.0
49.9
52.7
Disagree
16.3
16.4
16.4
16.5
15.8
14.4
9.7
17.2
15.6
15.4
Strongly Disagree
4.3
3.6
4.2
3.0
4.6
3.7
2.7
4.6
4.8
3.9
No Answer
1.6
.8
1.1
.7
1.4
1.4
2.0
1.5
1.5
1.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.C.8
The institution establishes and publishes clear policies and procedures that promote honesty, responsibility and
academic integrity. These policies apply to all constituencies and include specifics relative to each, including student
behavior, academic honesty and the consequences for dishonesty.
23.d To what extent do you agree: The policies and penalties for cheating are clear and enforced
Strongly Agree
46.2
48.4
52.1
50.6
50.3
48.7
47.4
49.5
50.7
49.2
Agree
44.7
45.7
43.3
42.5
42.7
42.9
43.6
43.0
42.0
43.6
Disagree
3.8
2.9
1.9
3.2
3.1
3.4
3.8
3.2
2.5
3.1
Strongly Disagree
1.0
.7
.6
.8
.9
1.0
1.1
.8
.9
.9
No Answer
4.3
2.3
2.1
2.8
3.1
4.1
4.1
3.5
3.9
3.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
I.C.9
Faculty distinguish between personal conviction and professionally accepted views in a discipline. They present
data and information fairly and objectively.
23.g To what extent do you agree: Instructors present information fairly and objectively, distinguishing between
personal convictions and professionally accepted views
Strongly Agree
37.2
36.9
41.7
41.1
36.2
38.0
41.1
39.7
40.9
39.1
Agree
52.5
55.7
50.8
52.6
54.6
52.1
49.2
51.0
49.2
52.2
Disagree
5.4
4.4
4.9
3.2
5.7
4.6
4.6
5.0
4.9
4.7
Strongly Disagree
1.2
1.0
.8
1.0
1.3
1.3
1.1
1.1
1.5
1.1
No Answer
3.7
2.0
1.8
2.1
2.1
3.9
3.9
3.2
3.5
2.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.1-16 INSTRUCTIONAL PROGRAMS
II.A.1 All instructional programs, regardless of location or means of delivery, including distance education and
correspondence education, are offered in fields of study consistent with the institution’s mission, are appropriate to higher
education, and culminate in student attainment of identified student learning outcomes, and achievement of degrees,
certificates, employment, or transfer to other higher education programs.
32.c To what extent do you agree with each statement: I am aware of the learning outcomes for my PROGRAM
Strongly Agree
25.2
25.1
26.9
26.6
24.3
27.8
32.2
24.6
28.3
26.6
Agree
52.6
54.1
51.4
53.2
53.9
52.7
53.4
52.0
49.9
52.7
Disagree
16.3
16.4
16.4
16.5
15.8
14.4
9.7
17.2
15.6
15.4
Strongly Disagree
4.3
3.6
4.2
3.0
4.6
3.7
2.7
4.6
4.8
3.9
No Answer
1.6
.8
1.1
.7
1.4
1.4
2.0
1.5
1.5
1.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.e To what extent do you agree with each statement: I feel that the courses required in my program prepare me
for further coursework, employment, or transfer
Strongly Agree
34.0
35.1
35.6
34.2
33.5
34.7
41.2
34.4
37.5
35.6
Agree
53.5
55.1
54.9
56.2
54.7
54.4
49.8
55.0
52.7
54.0
Disagree
8.2
7.4
6.8
7.2
8.2
7.1
5.4
7.0
6.4
7.1
Strongly Disagree
2.1
1.7
1.5
1.7
2.6
1.8
1.6
1.8
2.4
1.9
No Answer
2.2
.8
1.2
.7
1.0
2.0
2.0
1.7
1.0
1.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
3
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
II.A.2 Faculty, including full time, part time, and adjunct faculty, ensure that the content and methods of instruction meet
generally accepted academic and professional standards and expectations. Faculty and others responsible act to
continuously improve instructional courses, programs and directly related services through systematic evaluation to
assure currency, improve teaching and learning strategies, and promote student success.
32.f To what extent do you agree with each statement: I receive excellent instruction in most of my courses
Strongly Agree
33.4
32.8
34.4
34.6
32.1
33.9
39.5
34.0
36.6
34.5
Agree
53.2
56.1
54.8
56.7
55.8
54.5
50.2
54.2
52.1
54.2
Disagree
9.4
8.7
7.9
6.5
8.7
7.7
6.9
8.0
8.1
8.1
Strongly Disagree
1.9
1.3
1.2
1.3
2.0
1.7
1.4
1.8
1.9
1.6
No Answer
2.0
1.0
1.6
1.0
1.5
2.1
2.0
2.0
1.3
1.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.3 The institution identifies and regularly assesses learning outcomes for courses, programs, certificates and
degrees using established institutional procedures. The institution has officially approved and current course outlines that
include student learning outcomes. In every class section students receive a course syllabus that includes learning
outcomes from the institution’s officially approved course outline.
23.f To what extent do you agree: Course syllabi are followed
Strongly Agree
37.2
38.4
43.7
42.1
38.1
39.2
40.7
40.8
42.7
40.2
Agree
52.9
53.4
49.5
50.4
54.1
50.0
49.5
51.6
47.3
51.2
Disagree
4.7
4.6
3.9
4.1
4.1
5.1
4.1
3.4
4.2
4.2
Strongly Disagree
.9
.7
.6
.7
.6
1.1
1.0
.5
1.0
.8
No Answer
4.4
2.7
2.3
2.8
3.1
4.6
4.6
3.7
4.8
3.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.c To what extent do you agree with each statement: I am aware of the learning outcomes for my PROGRAM
Strongly Agree
25.2
25.1
26.9
26.6
24.3
27.8
32.2
24.6
28.3
26.6
Agree
52.6
54.1
51.4
53.2
53.9
52.7
53.4
52.0
49.9
52.7
Disagree
16.3
16.4
16.4
16.5
15.8
14.4
9.7
17.2
15.6
15.4
Strongly Disagree
4.3
3.6
4.2
3.0
4.6
3.7
2.7
4.6
4.8
3.9
No Answer
1.6
.8
1.1
.7
1.4
1.4
2.0
1.5
1.5
1.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.d To what extent do you agree with each statement: I am aware of the learning outcomes for my COURSES
Strongly Agree
29.7
30.7
33.2
33.0
30.6
32.1
36.0
30.8
33.7
32.1
Agree
58.6
59.7
56.9
59.0
58.4
56.5
54.4
57.7
55.3
57.6
Disagree
7.3
6.8
6.6
6.0
6.8
6.9
5.2
7.3
6.4
6.6
Strongly Disagree
2.1
1.7
1.8
1.1
2.3
2.3
1.7
2.1
3.0
2.0
No Answer
2.3
1.2
1.5
.8
1.9
2.2
2.7
2.2
1.6
1.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.5 The institution’s degrees and programs follow practices common to American higher education, including
appropriate length, breadth, depth, rigor, course sequencing, time to completion, and synthesis of learning. The institution
ensures that minimum degree requirements are 60 semester credits or equivalent at the associate level, and 120 credits
or equivalent at the baccalaureate level.
20. Have you been able to follow the recommended list of courses in your Educational Plan
Yes
59.7
55.7
64.4
55.7
55.8
70.0
68.3
56.3
61.3
60.2
No, some of the courses I
13.4
13.5
10.8
15.6
13.1
12.3
11.4
11.8
12.5
12.7
need have not been offered
when I can attend
No, there has not been
8.4
16.2
11.4
11.7
14.5
4.8
6.9
13.1
8.0
11.1
space in the courses I need
No, I have changed my mind
4.4
3.3
3.1
2.9
2.3
1.9
2.4
2.7
3.0
3.0
about my program or goals
I do not have an Educational
11.6
9.5
9.1
11.6
11.8
8.2
7.8
12.6
12.4
10.5
Plan
No Answer
2.3
1.9
1.2
2.4
2.5
2.9
3.2
3.6
2.8
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
4
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
II.A.7 The institution effectively uses delivery modes, teaching methodologies and learning support services that reflect
the diverse and changing needs of its students, in support of equity in success for all students.
23.h To what extent do you agree: Instructors inform me about the types of skills or learning outcomes I am
expected to master through my classroom activities and assignments
Strongly Agree
38.1
39.2
43.1
42.4
38.0
38.8
44.3
39.8
42.3
40.6
Agree
52.4
53.6
50.2
51.6
53.7
52.1
46.8
51.7
48.5
51.3
Disagree
5.3
4.4
4.5
3.1
5.1
4.3
3.9
4.4
4.7
4.4
Strongly Disagree
.6
.7
.5
.9
.8
.9
.9
.7
.9
.8
No Answer
3.6
2.0
1.6
2.0
2.4
3.8
4.0
3.4
3.6
2.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.8 The institution validates the effectiveness of department-wide course and/or program examinations, where used,
including direct assessment of prior learning. The institution ensures that processes are in place to reduce test bias and
enhance reliability.
23.c To what extent do you agree: Tests cover the course material presented
Strongly Agree
31.5
31.2
35.2
35.3
28.6
36.0
37.1
31.4
36.2
33.3
Agree
56.7
58.6
55.1
55.4
59.6
51.9
51.4
56.4
51.1
55.5
Disagree
6.7
6.3
6.1
5.6
8.1
6.3
5.4
6.9
6.9
6.5
Strongly Disagree
1.0
.9
.9
.9
1.2
1.3
1.2
1.5
1.7
1.2
No Answer
4.1
2.9
2.7
2.8
2.5
4.5
4.9
3.8
4.1
3.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.11 The institution includes in all of its programs, student learning outcomes, appropriate to the program level, in
communication competency, information competency, quantitative competency, analytic inquiry skills, ethical reasoning,
the ability to engage diverse perspectives, and other program-specific learning outcomes.
2.c How important was this reason in your decision to enroll at this college: Specific educational program(s)
Very Important
42.9
41.2
39.1
38.4
38.6
45.0
55.4
38.3
41.7
42.3
Important
27.6
29.6
26.1
26.8
26.2
24.8
23.0
25.9
25.1
26.3
Somewhat Important
12.5
14.4
15.9
14.9
15.4
10.7
7.9
15.3
13.2
13.4
Not Important
10.4
10.5
15.0
14.7
14.8
11.7
6.4
13.8
13.4
12.1
No Answer
6.6
4.3
4.0
5.2
5.0
7.9
7.3
6.7
6.5
5.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
22.e At this college how often do you: Have serious conversations with students who differ from you in terms of
their religious beliefs, political opinions, or ethnic background
Often
16.9
15.3
17.2
13.1
15.7
20.5
18.3
16.7
19.2
16.8
Sometimes
24.1
26.8
25.3
21.9
25.0
26.7
23.2
24.7
24.3
24.7
Seldom
21.7
21.5
22.0
21.7
21.6
18.5
19.0
20.9
20.0
20.9
Never
33.2
34.0
32.8
39.8
34.7
30.2
35.1
33.7
31.8
34.1
No Answer
4.1
2.4
2.7
3.6
2.9
4.2
4.4
4.0
4.7
3.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
25.c How much have your experiences at this college, both in and out of class improved your ability to: Write and
speak clearly and effectively
Very Much
38.3
39.3
40.6
39.0
36.7
40.9
39.5
38.5
38.4
39.0
Quite a Bit
33.8
37.6
35.1
36.1
35.5
31.4
32.6
33.4
33.0
34.5
Some
18.1
16.8
16.9
16.5
17.8
16.8
17.2
17.5
18.7
17.3
Very Little
6.5
4.5
5.6
6.3
7.2
6.6
6.9
7.2
7.3
6.3
No Answer
3.3
1.7
1.7
2.1
2.8
4.3
3.8
3.5
2.7
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
25.d How much have your experiences at this college, both in and out of class improved your ability to: Think
critically and analytically
Very Much
41.4
42.1
44.4
42.1
38.2
42.0
42.2
41.4
40.6
41.6
Quite a Bit
33.9
37.5
35.9
36.2
36.8
33.6
34.1
34.8
34.9
35.4
Some
16.5
15.2
14.3
15.0
17.1
15.1
15.1
15.3
15.9
15.5
Very Little
4.6
3.5
3.7
4.1
5.3
4.9
4.7
4.9
5.4
4.5
No Answer
3.6
1.8
1.7
2.6
2.6
4.4
3.9
3.7
3.1
3.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
5
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
25.e How much have your experiences at this college, both in and out of class improved your ability to: Solve
numerical problems
Very Much
31.5
35.0
34.2
34.7
30.5
34.6
36.6
33.5
34.7
34.0
Quite a Bit
31.4
34.6
32.7
33.1
33.0
31.7
30.7
30.2
29.8
32.0
Some
20.5
20.3
20.8
19.8
21.4
19.5
19.2
20.7
21.0
20.4
Very Little
13.0
8.3
10.6
9.5
12.0
9.8
9.2
11.4
11.0
10.4
No Answer
3.6
1.8
1.8
2.8
3.1
4.5
4.3
4.3
3.4
3.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
25.j How much have your experiences at this college, both in and out of class improved your ability to:
Understand people of other racial, cultural, or ethnic backgrounds
Very Much
44.9
46.0
46.6
43.1
40.6
44.0
45.2
43.6
45.2
44.5
Quite a Bit
30.3
32.7
31.0
31.5
32.3
27.6
28.7
30.2
28.2
30.5
Some
14.6
13.7
13.8
14.7
15.6
15.2
14.4
15.6
14.9
14.7
Very Little
6.5
5.6
6.5
7.5
8.5
8.4
6.9
6.7
8.4
7.0
No Answer
3.7
1.9
2.1
3.1
3.0
4.7
4.7
3.9
3.3
3.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.c To what extent do you agree with each statement: I am aware of the learning outcomes for my PROGRAM
Strongly Agree
25.2
25.1
26.9
26.6
24.3
27.8
32.2
24.6
28.3
26.6
Agree
52.6
54.1
51.4
53.2
53.9
52.7
53.4
52.0
49.9
52.7
Disagree
16.3
16.4
16.4
16.5
15.8
14.4
9.7
17.2
15.6
15.4
Strongly Disagree
4.3
3.6
4.2
3.0
4.6
3.7
2.7
4.6
4.8
3.9
No Answer
1.6
.8
1.1
.7
1.4
1.4
2.0
1.5
1.5
1.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.12 The institution requires of all of its degree programs a component of general education based on a carefully
considered philosophy for both associate and baccalaureate degrees that is clearly stated in its catalog. The institution,
relying on faculty expertise, determines the appropriateness of each course for inclusion in the general education
curriculum, based upon student learning outcomes and competencies appropriate to the degree level. The learning
outcomes include a student’s preparation for and acceptance of responsible participation in civil society, skills for lifelong
learning and application of learning, and a broad comprehension of the development of knowledge, practice, and
interpretive approaches in the arts and humanities, the sciences, mathematics, and social sciences.
2.c How important was this reason in your decision to enroll at this college: Specific educational program(s)
Very Important
42.9
41.2
39.1
38.4
38.6
45.0
55.4
38.3
41.7
42.3
Important
27.6
29.6
26.1
26.8
26.2
24.8
23.0
25.9
25.1
26.3
Somewhat Important
12.5
14.4
15.9
14.9
15.4
10.7
7.9
15.3
13.2
13.4
Not Important
10.4
10.5
15.0
14.7
14.8
11.7
6.4
13.8
13.4
12.1
No Answer
6.6
4.3
4.0
5.2
5.0
7.9
7.3
6.7
6.5
5.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
25.a How much have your experiences at this college, both in and out of class improved your ability to: Acquire a
broad general education
Very Much
37.4
38.4
38.9
38.4
35.3
38.6
40.2
36.9
39.4
38.1
Quite a Bit
35.5
39.5
39.5
38.0
39.1
31.2
32.8
36.6
35.2
36.7
Some
18.4
16.1
15.9
16.4
17.5
18.8
17.3
18.4
16.2
17.2
Very Little
5.8
4.6
4.3
5.1
5.4
7.3
6.2
5.1
6.7
5.5
No Answer
2.9
1.4
1.4
2.0
2.7
4.1
3.5
3.0
2.6
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.A.13 All degree programs include focused study in at least one area of inquiry or in an established interdisciplinary
core. The identification of specialized courses in an area of inquiry or interdisciplinary core are based upon student
learning outcomes and competencies, and include mastery, at the appropriate degree level, of key theories and practices
within the field of study.
32.e To what extent do you agree with each statement: I feel that the courses required in my program prepare me
for further coursework, employment, or transfer
Strongly Agree
34.0
35.1
35.6
34.2
33.5
34.7
41.2
34.4
37.5
35.6
Agree
53.5
55.1
54.9
56.2
54.7
54.4
49.8
55.0
52.7
54.0
Disagree
8.2
7.4
6.8
7.2
8.2
7.1
5.4
7.0
6.4
7.1
Strongly Disagree
2.1
1.7
1.5
1.7
2.6
1.8
1.6
1.8
2.4
1.9
No Answer
2.2
.8
1.2
.7
1.0
2.0
2.0
1.7
1.0
1.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
6
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
II.A.14 Graduates completing career-technical certificates and degrees demonstrate technical and professional
competencies that meet employment standards and other applicable standards and preparation for external licensure and
certification.
25.b How much have your experiences at this college, both in and out of class improved your ability to: Acquire
job or work-related knowledge and skills
Very Much
25.5
27.4
26.3
27.2
23.3
29.2
35.2
26.3
28.1
27.6
Quite a Bit
29.0
30.9
30.8
30.7
30.6
27.5
29.7
28.4
27.6
29.6
Some
24.7
24.3
24.3
23.1
26.3
22.4
19.2
24.7
23.2
23.6
Very Little
17.4
16.0
17.1
16.6
17.1
17.3
12.0
17.3
18.2
16.4
No Answer
3.4
1.5
1.5
2.4
2.8
3.7
4.0
3.3
2.9
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
32.e To what extent do you agree with each statement: I feel that the courses required in my program prepare me
for further coursework, employment, or transfer
Strongly Agree
34.0
35.1
35.6
34.2
33.5
34.7
41.2
34.4
37.5
35.6
Agree
53.5
55.1
54.9
56.2
54.7
54.4
49.8
55.0
52.7
54.0
Disagree
8.2
7.4
6.8
7.2
8.2
7.1
5.4
7.0
6.4
7.1
Strongly Disagree
2.1
1.7
1.5
1.7
2.6
1.8
1.6
1.8
2.4
1.9
No Answer
2.2
.8
1.2
.7
1.0
2.0
2.0
1.7
1.0
1.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.B.1-4 LIBRARY AND LEARNING SUPPORT SERVICES
II.B.1 The institution supports student learning and achievement by providing library and other learning support services
to students and to personnel responsible for student learning and support. These services are sufficient in quantity,
currency, depth, and variety to support educational programs, regardless of location or means of delivery, including
distance education and correspondence education. Learning support services include, but are not limited to, library
collections, tutoring, learning centers, computer laboratories, learning technology, and ongoing instruction for users of
library and other learning support services.
19.o How satisfied are you with: Instructional or Computer Labs
Very Satisfied
31.5
41.5
38.0
37.8
30.9
39.7
36.8
31.4
34.9
35.9
Somewhat Satisfied
35.1
32.0
30.5
28.8
30.2
32.2
29.9
28.7
26.4
30.5
Not Satisfied
6.9
4.5
3.6
3.2
5.2
6.2
6.7
5.1
4.2
5.1
Not Applicable
23.3
20.1
26.2
28.0
30.3
17.7
21.7
31.6
31.2
25.4
No Answer
3.2
2.0
1.7
2.1
3.4
4.2
4.9
3.2
3.3
3.1
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
19.q How satisfied are you with: Library
Very Satisfied
53.8
57.4
66.6
53.9
59.9
39.4
51.5
54.8
54.0
55.2
Somewhat Satisfied
30.7
29.0
22.1
29.0
26.8
36.0
28.4
27.8
29.0
28.5
Not Satisfied
4.1
4.0
2.7
3.0
3.2
11.3
5.3
3.5
4.2
4.3
Not Applicable
8.3
7.7
7.0
11.7
7.5
10.0
10.0
10.6
9.7
9.1
No Answer
3.2
1.8
1.6
2.3
2.7
3.3
4.8
3.4
3.1
2.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
19.u How satisfied are you with: Tutoring Services
Very Satisfied
21.8
37.2
32.6
31.4
29.2
33.6
29.7
28.7
35.1
31.1
Somewhat Satisfied
25.6
29.7
26.6
25.1
26.5
29.9
25.7
26.2
24.5
26.7
Not Satisfied
9.3
5.5
4.1
5.2
5.9
7.1
6.1
4.7
4.5
5.8
Not Applicable
39.9
25.9
35.3
36.5
35.3
26.2
33.6
36.8
33.0
33.5
No Answer
3.3
1.6
1.4
1.9
3.1
3.3
4.9
3.5
2.9
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.m Facilities and services on this campus: Equipment and labs are adequate and up-to-date
Strongly Agree
21.0
25.2
33.3
32.8
22.2
20.7
22.3
23.1
33.3
25.7
Agree
46.0
45.6
43.8
42.5
45.1
44.6
43.3
43.9
42.1
44.2
Disagree
11.6
8.3
5.5
5.0
9.5
13.1
12.5
8.3
5.2
8.8
Strongly Disagree
4.6
2.5
1.6
1.8
4.3
7.7
7.0
3.0
2.3
3.7
Not Applicable
14.0
17.1
14.6
16.1
16.7
11.1
11.1
18.8
14.7
15.2
No Answer
2.7
1.3
1.1
1.8
2.2
3.0
3.8
2.9
2.5
2.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
7
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
21.9
43.2
7.2
3.5
21.6
2.6
100.0
32.6
40.7
5.0
2.2
17.4
2.0
100.0
25.3
43.8
7.8
3.7
17.3
2.0
100.0
21.n Facilities and services on this campus: Sufficient labs are available to meet my needs
Strongly Agree
21.6
25.0
32.1
31.2
21.2
22.9
22.2
Agree
44.7
44.3
43.1
41.6
45.6
46.9
44.7
Disagree
10.4
8.4
4.4
5.0
7.9
9.7
10.7
Strongly Disagree
4.5
2.6
2.0
2.2
4.7
6.5
6.2
Not Applicable
16.5
18.5
17.3
18.8
18.9
11.2
12.9
No Answer
2.3
1.2
1.1
1.4
1.8
2.7
3.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.B.3 The institution evaluates library and other learning support services to assure their adequacy in meeting identified
student needs. Evaluation of these services includes evidence that they contribute to the attainment of student learning
outcomes. The institution uses the results of these evaluations as the basis for improvement.
19.o How satisfied are you with: Instructional or Computer Labs
Very Satisfied
31.5
41.5
38.0
37.8
30.9
39.7
36.8
31.4
34.9
35.9
Somewhat Satisfied
35.1
32.0
30.5
28.8
30.2
32.2
29.9
28.7
26.4
30.5
Not Satisfied
6.9
4.5
3.6
3.2
5.2
6.2
6.7
5.1
4.2
5.1
Not Applicable
23.3
20.1
26.2
28.0
30.3
17.7
21.7
31.6
31.2
25.4
No Answer
3.2
2.0
1.7
2.1
3.4
4.2
4.9
3.2
3.3
3.1
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
19.q How satisfied are you with: Library
Very Satisfied
53.8
57.4
66.6
53.9
59.9
39.4
51.5
54.8
54.0
55.2
Somewhat Satisfied
30.7
29.0
22.1
29.0
26.8
36.0
28.4
27.8
29.0
28.5
Not Satisfied
4.1
4.0
2.7
3.0
3.2
11.3
5.3
3.5
4.2
4.3
Not Applicable
8.3
7.7
7.0
11.7
7.5
10.0
10.0
10.6
9.7
9.1
No Answer
3.2
1.8
1.6
2.3
2.7
3.3
4.8
3.4
3.1
2.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
19.u How satisfied are you with: Tutoring Services
Very Satisfied
21.8
37.2
32.6
31.4
29.2
33.6
29.7
28.7
35.1
31.1
Somewhat Satisfied
25.6
29.7
26.6
25.1
26.5
29.9
25.7
26.2
24.5
26.7
Not Satisfied
9.3
5.5
4.1
5.2
5.9
7.1
6.1
4.7
4.5
5.8
Not Applicable
39.9
25.9
35.3
36.5
35.3
26.2
33.6
36.8
33.0
33.5
No Answer
3.3
1.6
1.4
1.9
3.1
3.3
4.9
3.5
2.9
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.C.1-8 STUDENT SUPPORT SERVICES
II.C.3 The institution assures equitable access to all of its students by providing appropriate, comprehensive, and
reliable services to students regardless of service location or delivery method.
10. Have you informed this college’s Disabled Students Office of your disability
I do NOT have a disability
86.6
91.5
88.6
89.2
87.8
82.0
84.5
87.3
86.7
87.6
I have a disability and have
5.7
3.9
5.6
5.0
5.2
7.9
6.7
6.3
5.9
5.6
informed the Disabled
Students Office
I have a disability but have
5.8
3.4
4.6
4.5
5.5
8.0
6.9
4.7
5.5
5.2
not informed the Disabled
Students Office
No Answer
1.9
1.1
1.2
1.2
1.6
2.2
1.9
1.7
2.0
1.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
19.i How satisfied are you with: Disabled Students Programs and Services
Very Satisfied
18.5
22.6
22.7
18.2
20.4
23.8
21.3
21.8
21.9
21.2
Somewhat Satisfied
18.8
21.2
20.7
17.0
19.7
20.1
19.4
18.4
15.8
19.2
Not Satisfied
3.0
3.0
2.0
2.9
2.8
3.2
3.9
2.6
2.5
2.9
Not Applicable
56.1
51.1
52.5
59.2
53.4
48.4
49.9
53.8
55.9
53.3
No Answer
3.6
2.1
2.1
2.7
3.6
4.5
5.4
3.5
3.9
3.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
8
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
II.C.5 The institution provides counseling and/or academic advising programs to support student development and
success and prepares faculty and other personnel responsible for the advising function. Counseling and advising
programs orient students to ensure they understand the requirements related to their programs of study and receive
timely, useful, and accurate information about relevant academic requirements, including graduation and transfer policies.
20. Have you been able to follow the recommended list of courses in your Educational Plan
Yes
59.7
55.7
64.4
55.7
55.8
70.0
68.3
56.3
61.3
60.2
No, some of the courses I
13.4
13.5
10.8
15.6
13.1
12.3
11.4
11.8
12.5
12.7
need have not been offered
when I can attend
No, there has not been
8.4
16.2
11.4
11.7
14.5
4.8
6.9
13.1
8.0
11.1
space in the courses I need
No, I have changed my mind
4.4
3.3
3.1
2.9
2.3
1.9
2.4
2.7
3.0
3.0
about my program or goals
I do not have an Educational
11.6
9.5
9.1
11.6
11.8
8.2
7.8
12.6
12.4
10.5
Plan
No Answer
2.3
1.9
1.2
2.4
2.5
2.9
3.2
3.6
2.8
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
II.C.7 The institution regularly evaluates admissions and placement instruments and practices to validate their
effectiveness while minimizing biases.
19.b How satisfied are you with: Assessment and Placement Services
Very Satisfied
33.9
44.1
39.0
35.5
34.9
45.6
37.3
38.0
42.5
Somewhat Satisfied
42.6
39.9
40.4
37.5
42.4
36.3
39.4
36.7
34.2
Not Satisfied
8.8
5.5
7.9
6.7
9.1
5.5
6.8
7.2
7.6
Not Applicable
12.2
8.9
11.0
18.6
11.2
9.8
12.3
14.8
12.9
No Answer
2.5
1.6
1.6
1.8
2.3
2.8
4.2
3.3
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
39.0
39.0
7.2
12.3
2.5
100.0
II.C.8 The institution maintains student records permanently, securely, and confidentially, with provision for secure
backup of all files, regardless of the form in which those files are maintained. The institution publishes and follows
established policies for release of student records.
19.a How satisfied are you with: Admissions and Records
Very Satisfied
40.5
47.4
47.1
42.4
39.5
48.5
44.7
45.5
52.6
45.3
Somewhat Satisfied
46.0
41.6
44.0
42.1
45.3
38.6
40.7
42.3
36.1
42.1
Not Satisfied
7.9
5.7
4.5
7.7
9.0
7.1
7.3
5.8
5.8
6.7
Not Applicable
3.5
3.8
3.4
6.1
4.0
3.2
4.0
3.7
3.0
3.9
No Answer
2.1
1.4
1.0
1.6
2.2
2.6
3.4
2.7
2.5
2.1
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
III.A.1-15 HUMAN RESOURCES
III.A.1 The institution assures the integrity and quality of its programs and services by employing administrators, faculty
and staff who are qualified by appropriate education, training, and experience to provide and support these programs and
services. Criteria, qualifications, and procedures for selection of personnel are clearly and publicly stated and address the
needs of the institution in serving its student population. Job descriptions are directly related to institutional mission and
goals and accurately reflect position duties, responsibilities, and authority.
32.f To what extent do you agree with each statement: I receive excellent instruction in most of my courses
Strongly Agree
33.4
32.8
34.4
34.6
32.1
33.9
39.5
34.0
36.6
34.5
Agree
53.2
56.1
54.8
56.7
55.8
54.5
50.2
54.2
52.1
54.2
Disagree
9.4
8.7
7.9
6.5
8.7
7.7
6.9
8.0
8.1
8.1
Strongly Disagree
1.9
1.3
1.2
1.3
2.0
1.7
1.4
1.8
1.9
1.6
No Answer
2.0
1.0
1.6
1.0
1.5
2.1
2.0
2.0
1.3
1.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
9
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
III.A.2 Faculty qualifications include knowledge of the subject matter and requisite skills for the service to be performed.
Factors of qualification include appropriate degrees, professional experience, discipline expertise, level of assignment,
teaching skills, scholarly activities, and potential to contribute to the mission of the institution. Faculty job descriptions
include development and review of curriculum as well as assessment of learning.
32.f To what extent do you agree with each statement: I receive excellent instruction in most of my courses
Strongly Agree
33.4
32.8
34.4
34.6
32.1
33.9
39.5
34.0
36.6
34.5
Agree
53.2
56.1
54.8
56.7
55.8
54.5
50.2
54.2
52.1
54.2
Disagree
9.4
8.7
7.9
6.5
8.7
7.7
6.9
8.0
8.1
8.1
Strongly Disagree
1.9
1.3
1.2
1.3
2.0
1.7
1.4
1.8
1.9
1.6
No Answer
2.0
1.0
1.6
1.0
1.5
2.1
2.0
2.0
1.3
1.6
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
III.B.1-4 PHYSICAL RESOURCES
III.B.1 The institution assures safe and sufficient physical resources at all locations where it offers courses, programs,
and learning support services. They are constructed and maintained to assure access, safety, security, and a healthful
learning and working environment.
21.a Facilities and services on this campus: I feel safe and secure on this campus
Strongly Agree
31.0
36.1
38.9
42.5
24.2
26.6
30.3
31.6
43.4
33.9
Agree
54.7
55.3
53.2
50.1
54.8
52.6
52.3
54.3
49.7
53.3
Disagree
8.9
5.4
4.8
3.8
12.9
11.7
10.1
8.6
3.2
7.6
Strongly Disagree
2.2
1.6
1.4
1.3
4.4
4.6
4.0
2.3
1.5
2.5
Not Applicable
1.2
.8
1.1
1.2
2.0
2.4
1.6
1.8
.7
1.4
No Answer
1.9
.7
.7
1.1
1.7
2.2
1.7
1.5
1.5
1.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.b Facilities and services on this campus: Campus buildings are clean and well maintained
Strongly Agree
21.4
30.2
36.7
33.2
17.3
16.6
21.4
19.7
40.7
26.4
Agree
52.2
53.5
50.9
46.6
44.5
46.8
47.9
48.8
46.6
49.1
Disagree
17.0
11.0
8.0
11.3
21.8
20.1
18.1
19.3
7.0
14.7
Strongly Disagree
6.3
3.4
2.4
6.6
12.7
11.7
8.4
8.7
2.7
6.7
Not Applicable
1.0
.9
.9
.9
1.3
2.0
1.3
1.3
.9
1.1
No Answer
2.2
.9
1.1
1.3
2.4
2.8
3.0
2.3
2.2
1.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.e Facilities and services on this campus: The grounds and public areas on this campus are clean and well
maintained
Strongly Agree
21.1
28.9
35.5
35.1
22.1
18.6
26.5
23.2
40.0
27.8
Agree
56.7
56.2
53.0
52.8
55.4
52.3
52.6
54.7
48.9
53.9
Disagree
13.5
9.6
7.8
7.2
12.7
15.8
11.2
12.9
5.7
10.7
Strongly Disagree
5.0
2.9
1.7
2.6
6.8
8.3
5.1
5.2
1.9
4.3
Not Applicable
1.4
1.4
1.1
.9
1.2
2.2
1.5
1.5
1.3
1.4
No Answer
2.3
1.1
.9
1.3
1.8
2.8
3.1
2.6
2.1
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.g Facilities and services on this campus: This campus is free of safety hazards
Strongly Agree
21.5
27.4
34.0
32.6
20.7
18.8
25.8
23.6
37.6
26.8
Agree
52.9
50.5
51.0
50.3
52.7
48.3
52.0
52.4
47.5
51.0
Disagree
13.4
12.1
7.4
8.4
14.1
16.3
9.4
10.9
5.2
10.8
Strongly Disagree
3.9
3.2
1.6
2.3
5.4
6.5
3.3
3.4
1.6
3.4
Not Applicable
5.5
5.4
4.5
4.5
4.7
6.6
5.7
6.5
5.6
5.4
No Answer
2.8
1.4
1.4
1.9
2.4
3.5
3.8
3.1
2.5
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.j Facilities and services on this campus: The parking lots are safe, well lighted, and well maintained
Strongly Agree
16.7
29.5
33.1
28.8
17.0
24.7
18.5
23.5
39.6
25.5
Agree
39.4
47.9
48.0
43.9
47.1
48.6
41.0
47.7
43.8
45.2
Disagree
12.3
9.4
7.4
8.7
17.6
9.8
11.6
13.3
6.4
10.8
Strongly Disagree
6.6
3.8
2.8
3.8
8.7
3.5
7.1
5.5
2.1
5.0
Not Applicable
21.9
8.1
7.2
12.8
7.0
9.6
18.0
7.4
5.9
11.0
No Answer
3.1
1.3
1.5
2.0
2.5
3.8
3.7
2.6
2.3
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
10
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
21.k Facilities and services on this campus: This college has made a good effort to reduce the impact of
construction on students
Strongly Agree
18.8
23.3
33.7
27.6
17.5
20.7
24.5
21.6
39.6
Agree
46.5
43.8
48.8
46.9
46.2
48.0
48.9
49.7
45.8
Disagree
16.4
16.9
8.5
11.9
15.7
14.6
8.2
13.7
4.4
Strongly Disagree
10.0
10.0
2.7
6.1
11.8
8.8
3.3
6.0
1.4
Not Applicable
5.7
4.6
5.3
5.9
6.7
5.1
11.5
6.3
6.7
No Answer
2.5
1.4
1.1
1.6
2.1
2.8
3.6
2.7
2.1
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
24.9
47.0
12.6
6.9
6.4
2.2
100.0
III.B.2 The institution plans, acquires or builds, maintains, and upgrades or replaces its physical resources, including
facilities, equipment, land, and other assets, in a manner that assures effective utilization and the continuing quality
necessary to support its programs and services and achieve its mission.
21.b Facilities and services on this campus: Campus buildings are clean and well maintained
Strongly Agree
21.4
30.2
36.7
33.2
17.3
16.6
21.4
19.7
40.7
26.4
Agree
52.2
53.5
50.9
46.6
44.5
46.8
47.9
48.8
46.6
49.1
Disagree
17.0
11.0
8.0
11.3
21.8
20.1
18.1
19.3
7.0
14.7
Strongly Disagree
6.3
3.4
2.4
6.6
12.7
11.7
8.4
8.7
2.7
6.7
Not Applicable
1.0
.9
.9
.9
1.3
2.0
1.3
1.3
.9
1.1
No Answer
2.2
.9
1.1
1.3
2.4
2.8
3.0
2.3
2.2
1.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.d Facilities and services on this campus: The restrooms on this campus are clean and well maintained
Strongly Agree
16.3
23.4
30.1
23.9
9.2
12.9
17.6
14.8
30.8
20.0
Agree
44.3
48.8
49.7
39.7
27.2
40.0
39.6
39.9
43.7
42.0
Disagree
21.6
17.2
12.2
18.3
26.9
21.5
22.6
23.5
13.4
19.7
Strongly Disagree
13.2
7.5
4.5
13.9
30.6
19.2
14.6
15.8
8.0
13.6
Not Applicable
2.0
1.9
2.0
2.6
3.1
3.4
2.2
3.2
1.9
2.4
No Answer
2.7
1.3
1.5
1.6
3.0
3.0
3.4
2.9
2.2
2.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.e Facilities and services on this campus: The grounds and public areas on this campus are clean and well
maintained
Strongly Agree
21.1
28.9
35.5
35.1
22.1
18.6
26.5
23.2
40.0
27.8
Agree
56.7
56.2
53.0
52.8
55.4
52.3
52.6
54.7
48.9
53.9
Disagree
13.5
9.6
7.8
7.2
12.7
15.8
11.2
12.9
5.7
10.7
Strongly Disagree
5.0
2.9
1.7
2.6
6.8
8.3
5.1
5.2
1.9
4.3
Not Applicable
1.4
1.4
1.1
.9
1.2
2.2
1.5
1.5
1.3
1.4
No Answer
2.3
1.1
.9
1.3
1.8
2.8
3.1
2.6
2.1
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.j Facilities and services on this campus: The parking lots are safe, well lighted, and well maintained
Strongly Agree
16.7
29.5
33.1
28.8
17.0
24.7
18.5
23.5
39.6
25.5
Agree
39.4
47.9
48.0
43.9
47.1
48.6
41.0
47.7
43.8
45.2
Disagree
12.3
9.4
7.4
8.7
17.6
9.8
11.6
13.3
6.4
10.8
Strongly Disagree
6.6
3.8
2.8
3.8
8.7
3.5
7.1
5.5
2.1
5.0
Not Applicable
21.9
8.1
7.2
12.8
7.0
9.6
18.0
7.4
5.9
11.0
No Answer
3.1
1.3
1.5
2.0
2.5
3.8
3.7
2.6
2.3
2.5
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.l Facilities and services on this campus: Buildings and signage are clearly marked and easy-to-read
Strongly Agree
24.3
31.4
37.0
34.6
23.5
27.0
28.5
27.0
40.7
30.2
Agree
53.2
51.7
50.8
49.5
54.1
52.9
51.5
53.5
45.6
51.6
Disagree
13.7
11.0
7.6
9.1
13.1
10.1
9.9
10.5
7.4
10.4
Strongly Disagree
4.3
2.8
1.4
2.8
5.0
4.2
3.5
4.0
1.6
3.3
Not Applicable
1.9
1.7
2.2
2.4
2.2
3.0
2.8
2.5
2.4
2.3
No Answer
2.6
1.4
1.0
1.6
2.1
2.9
3.8
2.5
2.3
2.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
11
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
III.C.1-5 TECHNOLOGY RESOURCES
III.C.1 Technology services, professional support, facilities, hardware, and software are appropriate and adequate to
support the institution’s management and operational functions, academic programs, teaching and learning, and support
services.
21.m Facilities and services on this campus: Equipment and labs are adequate and up-to-date
Strongly Agree
21.0
25.2
33.3
32.8
22.2
20.7
22.3
23.1
33.3
25.7
Agree
46.0
45.6
43.8
42.5
45.1
44.6
43.3
43.9
42.1
44.2
Disagree
11.6
8.3
5.5
5.0
9.5
13.1
12.5
8.3
5.2
8.8
Strongly Disagree
4.6
2.5
1.6
1.8
4.3
7.7
7.0
3.0
2.3
3.7
Not Applicable
14.0
17.1
14.6
16.1
16.7
11.1
11.1
18.8
14.7
15.2
No Answer
2.7
1.3
1.1
1.8
2.2
3.0
3.8
2.9
2.5
2.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
21.n Facilities and services on this campus: Sufficient labs are available to meet my needs
Strongly Agree
21.6
25.0
32.1
31.2
21.2
22.9
22.2
21.9
32.6
25.3
Agree
44.7
44.3
43.1
41.6
45.6
46.9
44.7
43.2
40.7
43.8
Disagree
10.4
8.4
4.4
5.0
7.9
9.7
10.7
7.2
5.0
7.8
Strongly Disagree
4.5
2.6
2.0
2.2
4.7
6.5
6.2
3.5
2.2
3.7
Not Applicable
16.5
18.5
17.3
18.8
18.9
11.2
12.9
21.6
17.4
17.3
No Answer
2.3
1.2
1.1
1.4
1.8
2.7
3.3
2.6
2.0
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
III.C.2 The institution continuously plans for, updates and replaces technology to ensure its technological infrastructure,
quality and capacity are adequate to support its mission, operations, programs, and services.
21.m Facilities and services on this campus: Equipment and labs are adequate and up-to-date
Strongly Agree
21.0
25.2
33.3
32.8
22.2
20.7
22.3
23.1
33.3
25.7
Agree
46.0
45.6
43.8
42.5
45.1
44.6
43.3
43.9
42.1
44.2
Disagree
11.6
8.3
5.5
5.0
9.5
13.1
12.5
8.3
5.2
8.8
Strongly Disagree
4.6
2.5
1.6
1.8
4.3
7.7
7.0
3.0
2.3
3.7
Not Applicable
14.0
17.1
14.6
16.1
16.7
11.1
11.1
18.8
14.7
15.2
No Answer
2.7
1.3
1.1
1.8
2.2
3.0
3.8
2.9
2.5
2.3
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
III.C.3 The institution assures that technology resources at all locations where it offers courses, programs, and services
are implemented and maintained to assure reliable access, safety, and security.
27.e To what extent do you agree: The college’s Wi-Fi is accessible and secure
Strongly Agree
29.5
34.1
30.9
41.9
14.9
39.1
29.2
23.8
28.4
30.0
Agree
44.2
44.7
42.9
40.7
33.5
42.8
41.6
38.0
39.1
41.1
Disagree
14.9
13.1
15.5
10.6
25.1
9.3
15.3
20.1
17.8
15.9
Strongly Disagree
8.6
6.8
9.5
5.0
24.0
5.5
10.4
15.0
12.1
10.7
No Answer
2.8
1.3
1.2
1.7
2.5
3.3
3.5
3.0
2.6
2.4
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
III.C.4 The institution provides appropriate instruction and support for faculty, staff, students, and administrators, in the
effective use of technology and technology systems related to its programs, services, and institutional operations.
27.b To what extent do you agree: I know who to contact if I have a problem with my LACCD email account
Strongly Agree
17.0
15.5
19.0
20.2
16.4
23.4
19.3
18.6
19.1
18.3
Agree
29.5
31.9
29.3
28.8
28.7
29.7
32.3
29.7
29.4
30.1
Disagree
28.7
31.4
29.9
28.4
30.1
27.3
27.5
29.3
27.2
29.1
Strongly Disagree
22.1
20.0
20.7
21.2
22.9
16.8
18.0
20.1
22.3
20.5
No Answer
2.6
1.1
1.1
1.4
1.9
2.7
3.0
2.4
2.0
2.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
12
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
III.C.5 The institution has policies and procedures that guide the appropriate use of technology in the teaching and
learning processes.
23.i To what extent do you agree: Instructors adequately use available technology in and out of the classroom
Strongly Agree
34.7
34.2
39.8
40.1
32.2
35.2
39.6
34.2
40.1
36.5
Agree
52.7
54.4
52.0
51.3
55.0
51.9
48.5
52.9
48.7
52.1
Disagree
7.7
7.8
5.6
5.2
8.5
7.3
6.0
7.9
6.2
7.0
Strongly Disagree
1.4
1.6
.8
1.1
2.1
2.0
1.9
1.4
1.5
1.6
No Answer
3.4
1.9
1.8
2.3
2.2
3.5
3.9
3.5
3.4
2.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
IV.A.1-7 DECISION-MAKING ROLES AND PROCESSES
IV.A.1 Institutional leaders create and encourage innovation leading to institutional excellence. They support
administrators, faculty, staff, and students, no matter what their official titles, in taking initiative for improving the practices,
programs, and services in which they are involved. When ideas for improvement have policy or significant institution-wide
implications, systematic participative processes are used to assure effective planning and implementation.
30.b To what extent do you agree with each statement: I know how to bring forth an idea to college leadership to
improve a practice, program, or service at this college
Strongly Agree
11.7
14.5
16.5
13.8
13.1
16.8
15.0
13.0
17.0
14.4
Agree
33.3
38.2
35.3
34.4
33.3
39.7
35.0
33.5
33.5
35.1
Disagree
39.2
34.5
34.6
37.1
37.7
30.8
35.2
37.2
33.9
35.8
Strongly Disagree
14.5
12.3
13.0
13.9
15.1
11.7
12.9
14.2
14.5
13.5
No Answer
1.3
.6
.6
.8
.9
1.0
1.9
2.2
1.0
1.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
30.c To what extent do you agree with each statement: Student needs are taken into consideration by this college
when making decisions
Strongly Agree
16.1
21.4
22.1
19.6
17.2
21.1
20.8
18.8
22.5
19.9
Agree
53.5
58.3
56.7
55.8
53.9
50.8
51.5
54.1
54.5
54.7
Disagree
21.0
15.1
15.1
17.1
20.4
19.1
18.7
18.0
15.2
17.6
Strongly Disagree
7.0
4.3
4.8
5.6
7.1
7.2
6.5
6.6
5.9
6.0
No Answer
2.2
.9
1.3
1.8
1.3
1.9
2.5
2.5
1.9
1.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
IV.A.2 The institution establishes and implements policy and procedures authorizing administrator, faculty, and staff
participation in decision-making processes. The policy makes provisions for student participation and consideration of
student views in those matters in which students have a direct and reasonable interest. Policy specifies the manner in
which individuals bring forward ideas and work together on appropriate policy, planning, and special-purpose committees.
30.b To what extent do you agree with each statement: I know how to bring forth an idea to college leadership to
improve a practice, program, or service at this college
Strongly Agree
11.7
14.5
16.5
13.8
13.1
16.8
15.0
13.0
17.0
14.4
Agree
33.3
38.2
35.3
34.4
33.3
39.7
35.0
33.5
33.5
35.1
Disagree
39.2
34.5
34.6
37.1
37.7
30.8
35.2
37.2
33.9
35.8
Strongly Disagree
14.5
12.3
13.0
13.9
15.1
11.7
12.9
14.2
14.5
13.5
No Answer
1.3
.6
.6
.8
.9
1.0
1.9
2.2
1.0
1.2
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
30.c To what extent do you agree with each statement: Student needs are taken into consideration by this college
when making decisions
Strongly Agree
16.1
21.4
22.1
19.6
17.2
21.1
20.8
18.8
22.5
19.9
Agree
53.5
58.3
56.7
55.8
53.9
50.8
51.5
54.1
54.5
54.7
Disagree
21.0
15.1
15.1
17.1
20.4
19.1
18.7
18.0
15.2
17.6
Strongly Disagree
7.0
4.3
4.8
5.6
7.1
7.2
6.5
6.6
5.9
6.0
No Answer
2.2
.9
1.3
1.8
1.3
1.9
2.5
2.5
1.9
1.8
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
13
Fall 2014 Student Survey and ACCJC Accreditation Standards Analysis
Los Angeles Community Colleges
N
Fall 2014 Student Survey
City
East
Harbor
Mission
Pierce
Southwest
TradeTech
Valley
West
District
3,698
5,250
3,123
2,965
3,097
2,146
3,743
4,022
2,807
30,851
IV.A.7 Leadership roles and the institution’s governance and decision-making policies, procedures, and processes are
regularly evaluated to assure their integrity and effectiveness. The institution widely communicates the results of these
evaluations and uses them as the basis for improvement.
31.a To what extent do you know where to find INFORMATION on each of the following: College policies and
procedures that affect me as a student
Strongly Agree
18.3
19.8
22.6
20.8
20.6
22.2
21.1
22.0
24.2
21.1
Agree
52.1
52.5
51.2
49.5
52.5
48.7
50.5
49.3
49.4
50.8
Disagree
21.6
21.1
19.0
22.5
20.4
19.9
20.2
20.6
19.0
20.6
Strongly Disagree
5.9
5.3
5.7
5.6
4.5
6.5
5.8
5.8
5.4
5.6
No Answer
2.1
1.3
1.5
1.6
1.9
2.7
2.3
2.3
2.1
1.9
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
100.0
ACCJC Accreditation Standard, adopted June 2014
14