Student Affairs Professional Development Larry Wray RECRUITMENT BASICS It All starts at HOME! We do it all the time (every day, every minute) Know your Strengths and Sell them Have a Plan (year round- things change quickly) Know What Candidates Want HR is your Friend! Recruitment in 5 Parts Offer On Campus Interviews HR Search Process Building a pool Pre-Recruitment Recruitment and Retention PreRecruit ment • It all starts at home (Retention) • Professional Development Makes People Happy • Its an expression of your Values! • Materials/Communications • • • • • • • Publications (Diversity) Recruitment CD’s Posters/Postcards Website Brag Book Departmental Docs/Assessment Info Early “Hits” Mailing Recruitment and Retention Building A Pool • The Job Description is Key • Make it match their interests • We sell Department Size/Org Chart • Network- It’s a Small World After All • Use your connections • Use your current staff’s connections • Conferences and Presentations • Use the Division • Use Current Staff to Evaluate your process- this is key! Recruitment and Retention • HR Relationship is Vital Search Process • You build relationships by talking- call, review, prepare • Start Early and Save It All • It is incredibly repetitive • The Charge is often overlooked • Helps chair eliminate candidates • Sends Values Message • Know the Rules; Use them! • Start By Being Reliable/Respected • Who is the Hiring Official? • Build in HR admin time in interview schedule • What’s the Committee make-up? • HR wants the best for UNCW • Don’t be afraid to move mountains Recruitment and Retention • Recruit in Force/Use Entire staff • Use Our Collaborative Division On Campus Interview and Visit • • • • • We sell this hard in all interviews Point to concrete examples! Outside Interests and Passions are key Hand pick interview teams YOU sell us then WE sell you process • Schedule FAST • Have a template/Make advance plans • Top down and use current meetings • Have a plan of attack (who comes first?) • Personal Touches • • • • Candidate Interest Sheet Decorate Apartments/Welcome items Hosts and Meal/Social Times Campus events and student interaction Recruitment and Retention • Get It Done As Fast As Possible! • Use your “gut” to get ahead • No surprises- same as compensation sheet • Go the extra mile- don’t wait until Monday! • Understand HR needs The Offer • Provided the info they need- use templates • Be patient but realistic w/ timeline • Always be ready to make next offer • Always Be Honest and Make Personal Contact • Chances are, you will recruit these folks again • They want to know info, but you don’t have to give it all to them Interview Primer It starts with the Job Description No Higher Ed. Program/Not a “Flagship” name Not as many levels (flatter) leads to distribution of duties Professional Development Sales Job (interview table questions) What are your interests outside of housing? What are your passions? Growth Plans- Be sure current staff is talking about these Individual PD worksheets (great for retreats and mid-year review) Group sharing/expectations (peer pressure/review) Presentation Plans (how do we sell our university/division/department) Use Outside Interests to Better Department Greek Housing Community Sustainability Outdoor Leadership Training Certification Supervision- A Few Ideas… Its About Building Relationships Make it Personal Its Grounded in Challenge/Support Figure Out How To Show You Care 4 Letter Words- FEAR v. LOVE Motivation Often Varies b/w Individuals But, Growth/Development is Common Denominator PRESENTATION OUTLINE (Supervision) Why Focus on Learning/Growth Opportunities? Recruitment and Retention Implications Testimonials What are You Doing? 3 Phase Plan Supervision Implications When to Start? Positive Side Effects Questions Why Learning Opportunities? Linked to Job Acceptance Job Description and Growth Opportunities were two of the main reasons candidates used in making decisions to accept positions. (Bruno and Morgensten, 2007) Linked to Job Satisfaction Numerous factors related to job satisfaction include (a) job preparation and advancement potential and (b) advancement of learning opportunities (Scheuermann and Ellett, 2007) Linked to Extended Retention By determining each staff member’s professional aspirations, identifying necessary skills required to advance professionally, and providing these learning opportunities, longer retention can be expected. (Tull, 2006) Testimonials “I always felt that I was able to do things that an Assistant Director may have been doing at other schools: training, recruiting, RHA, etc, diversity & leadership committee, teaching in the learning communities” I think some institutions have ideas of what is good for the department and try to make it work for you, but our department often takes the opposite approach…Our department lets you take ideas of what you think you would like to learn and finds a way for you to make a positive impact on our institution My experiences really were LEARNING experiences. I can't emphasize enough the power of learning through successes AND failures. And I really did have opportunities to learn at UNCW that made me specifically prepared for my PhD program and are integral to the learning I'm experiencing in my PHD program. 3 Phase Plan Exploration Divisional Committees University Committees Fellowships Personal Interests Free Labor! Departmental Committees All RCs chair a departmental committee Judicial Officer All RC’s work 5 hours per week as a Conduct Officer in the Dean of Students Office 3 Phases Examples • Each RC serves as a committee Chair • Responsible for budgeting and program effectiveness Committees • Many responsibilities normally completed by assist. director Judicial • Each RC serves as judicial hearing officer for 5hrs per week • Ability to be a part of the Dean of Students Office Staff • Often hear suspension level cases by third year • Co-Chair of UNCW Welcome Week (w/ AD for Campus Life) • University Sustainability Committee • University Residency Appeals Committee Exploration • Greek Life Advisory Committee • Divisional Diversity /Professional Development Committee Supervision Implications 1st 1 on 1: Where do you want to go? Goal Setting and PD Plans Review monthly/Revise plans yearly It’s okay if it is different When to Start? BEST PRACTICES IN PROFESSIONAL DEVELOPMENT FOR ENTRY-LEVEL STAFF (RELI) Step One Attend a Regional conference Attend your state meeting/conference Participate in a webinar Read all printed material about your department (manuals, web, strategic plans, goals) Read a book that contributes to your professional development Ask your supervisor to place you on a departmental committee Step Two Join a committee for a regional organization Attend a Regional conference and present a program there Participate in a conference case-study competition Take an on-line course Select a magazine/journal publication that provides you with updated research and information and subscribe (this may be a publication that your institution provides the subscription to -- but your part is to commit to reading it!) Read a book that contributes to your professional development Ask your supervisor to recommend you for a Student Affairs committee - it's important to become part of your larger community, both for your development and in making a contribution yourself! Step Three Attend a National conference Join a national committee Choose and run for a leadership position with your regional or state organization Write an article for a regional publication Ask your supervisor or Director to recommend you for a College/University-wide committee - it's important to become part of your larger community, both for your development and in making a contribution yourself! Read a book that contributes to your professional development Consider certification or continuing education Other Opportunities Conference Travel/Organization Involvement Departmental/Divisional PD Series Webinars/On-line courses Presentation Opportunities Divisional Fellowship Opportunities Search Committee member/chair opportunities Teaching in UNI Program, LC’s, or other courses What are you doing?