UCL MBBS IT AND LIBRARY SERVICES PROVISION FOR UNDERGRADUATE STUDENTS AT NHS SITES
Part 1 Standards for Trusts (May 2015)
These standards should be read alongside those within the Trusts-signed LDA (reproduced below)
ITEM
Expected
Trusts must implement in 2015-16
ACCESS TO CLINICAL SYSTEMS
1
Clinical system:
Read-only access to path, imaging (after suitable
Access in clinical
induction)
settings during
whole attachment
using
individualised
login
ACCESS TO PERSONAL COMPUTING FACLITIES
2
PCs
Sufficient numbers of PCs to ensure students can
gain access to Desktop @ UCL Anywhere when
needed, without competing with other users –
http://www.ucl.ac.uk/isd/common/ucldesktop/any
where-user-guide
See also https://www.ucl.ac.uk/isd/howto/desktop/accessing-desktop-browser
3
Email access:
Essential for
student access to
UCL
communications
Access to Live@UCL and Desktop @ UCL Anywhere
Ideal
Trusts should
aim to
implement in
2016-17
Responsibility
for
implementation
and monitoring:
UCL + Trust
liaison
Relevant LDA, GMC advice or good / best practice
Appropriate
access to
electronic patient
records including
entering
appropriate data
* Liaison required
with IT department
at each Trust
GMC Advice:
§33 student access to the placement providers’ IT systems
§50 when on a student assistantship students must be able to access IT systems in
order to gain a realistic experience of patient care
§56 The effectiveness of the placement, for example in delivering the set learning
objectives, should be evaluated. This may include:
(b) the availability of resources such as libraries and IT systems
LDA (V2):
The Placement Provider is required to:
2.7.3 provide Medical Students with passwords for secure access to electronic medical
record and electronic radiography systems used in the Placement Provider
* See also NHS-HE Connectivity Best Practice Working Group recommendations:
https://community.ja.net/groups/nhs-he-forum-connectivity-project/article/accessdirectly-nhs-desktops
24 hour access
* Liaison required
with IT department
at each Trust (UCL
ISD)
Ensure access to
Live@UCL and
Desktop @ UCL
Anywhere is not
blocked from
NHS computers
* Liaison required
with IT department
at each Trust (UCL
ISD)
LDA:
The Placement Provider is required to:
2.7.2 ensure Medical Students have access to personal computing facilities on the
Placement Provider’s placements site. These facilities should include: access to
standard applications, the ability to access their remote desktop, and the ability to
print. These facilities should be readily available to Medical Students during normal
working hours and as much out of hours access as is reasonably possible
* See also NHS-HE Connectivity Best Practice Working Group case studies:
https://community.ja.net/groups/nhs-he-forum-connectivity-project/article/useterminal-services
LDA:
The Placement Provider is required to:
2.7.2 ensure Medical Students have access to personal computing facilities on the
Placement Provider’s placements site. These facilities should include: access to
standard applications, the ability to access their remote desktop, and the ability to
print. These facilities should be readily available to Medical Students during normal
working hours and as much out of hours access as is reasonably possible
4
Printing
Inexpensive and in safe locations on the hospital
site
* Free printing
* Printing may be
subsidised if
funding is
allocated for this
purpose
* Liaison required
with IT department
at each Trust (UCL
ISD)
5
Internet access
Fast access – for audio and video streaming etc
This should
ideally include
wifi access for
students to
enable use of
their own devices
(tablet devices,
laptops, mobile
phones etc) at
the placement
sites
* Liaison required
with IT department
at each Trust (UCL
ISD)
6
Web resources
access
e-resources to be accessible through Trust firewalls
7
Access to elearning resources
Access to all Desktop @ UCL Anywhere-accessible
resources –
http://www.ucl.ac.uk/isd/common/ucldesktop/any
where-user-guide
INTERNET ACCESS IN ACCOMMODATION
8
Internet access in
At least some access, at least some extended hours
accommodation
* Liaison required
with IT department
at each Trust (UCL
ISD, UCL Library
Services)
Sufficient
bandwidth,
hardware and
software to allow
full access
(including audio
and video
streaming)
* 24 hour wifi or
fast broadband
cable access (with
the ability for
students to
create their own
secure wifi
hotspot if not
provided); free or
on not-for-profit
basic charge (eg
£10 per month)
* Should fulfil all
the e-learning
* Liaison required
with IT department
at each Trust (UCL
ISD, UCL Library
Services)
LDA:
The Placement Provider is required to:
2.7.2 ensure Medical Students have access to personal computing facilities on the
Placement Provider’s placements site. These facilities should include: access to
standard applications, the ability to access their remote desktop, and the ability to
print. These facilities should be readily available to Medical Students during normal
working hours and as much out of hours access as is reasonably possible
LDA:
The Placement Provider is required to:
2.7.2 ensure Medical Students have access to personal computing facilities on the
Placement Provider’s placements site. These facilities should include: access to
standard applications, the ability to access their remote desktop, and the ability to
print. These facilities should be readily available to Medical Students during normal
working hours and as much out of hours access as is reasonably possible
See e.g.:
LKS Leads SIMTG List of Domains which should not be blocked
http://www.libraryservices.nhs.uk/forlibrarystaff/information/technology.html
or e.g. the NHS-HE Forum Connectivity Best Practice Working Group report: Web 2.0
and Social Media in Education and Research
https://community.ja.net/system/files/515/NHF_Web2%200SoMEinEdResearch_May
2013_final.pdf
See e.g. the e-Learning ToolKit Technical Standards page:
http://www.elearningreadiness.org/page_189.html
or e.g. the e-Learning for Healthcare Technical checker
http://support.e-lfh.org.uk/technical-information/technical-checker/
See e.g. NHS-HE Connectivity Best Practice Working Group case studies on Shared
Use of Wireless at:
https://community.ja.net/groups/nhs-he-forum-connectivity-project/article/nhs-andeduroamshared-use-wirelesspsnroam
and access
requirements
outlined above
* Dongles and
portables with
full Desktop @
UCL Anywhere
facilities may
allow interim
student access to
personal
computing in
accommodation
ACCESS TO LIBRARY BOOKS AND NHS E-RESOURCES
9
Access to library
As a minimum, libraries will be open for at least the
books / study
core hours of 09:30 to 17:00, Mondays to Fridays
space outside
working hours
10
Access to NHS eresources
CONTACTS FOR LIAISON
Named IT
contacts
Named library
contacts
Study space to be
available 08:0020:00
* Liaison required
with the library at
each Trust (UCL
Library Services)
* Liaison required
with the library at
each Trust (UCL
Library Services)
At each Trust an identifiable IT contact / point of
contact to work with

Students

UCL ISD
* Annual check of
named contacts
recommended
* Clear instructions
required on how to
report problems to
UCL ISD service desk
staff
* UCL Library
Services / DGH
Librarians meeting to
review library
contacts list annually
GMC Advice:
§56 The effectiveness of the placement, for example in delivering the set learning
objectives, should be evaluated. This may include:
(b) the availability of resources such as libraries and IT systems
LDA
The Placement Provider is required to:
2.7.1 ensure that Medical Students have access to a library, meeting the standards as
defined in Library Services for Medical Students on Placement in the NHS – reproduced
below
3.4.2 ensure that the provision of any teaching and teaching support facilities
(including local Placement Provider-managed library and information services) by the
Placement Provider takes account of the needs arising from Undergraduate Medical
Education Training activity
* UCL Medical School students will have been issued with personal NHS OpenAthens
accounts giving access to NHS England e-resources, but may need to be reminded of
these at start of placement; guidance to be provided by UCL Library Services
* Optionally, it may be appropriate for students to be issued with additional local NHS
OpenAthens accounts when on placement, if access is required to specific local
resources that are not otherwise accessible
Part 2 Learning Development Agreement specification for library services – Draft LDA Schedule 2015-16 V2 – Part B
2. Medical Placement Obligations
The Placement Provider is required to:
2.7 Library and Knowledge Management
2.7.1 ensure that Medical Students have access to a library, meeting the standards as defined in Library
Services for Medical Students on Placement in the NHS – reproduced below
2.7.2 ensure Medical Students have access to personal computing facilities on the Placement Provider’s
placements site. These facilities should include: access to standard applications, the ability to
access their remote desktop, and the ability to print. These facilities should be readily available to
Medical Students during normal working hours and as much out of hours access as is reasonably
possible, and,
2.7.3 provide Medical Students with passwords for secure access to electronic medical record and
electronic radiography systems used in the Placement Provider and ensure that the Medical
Students are aware of their responsibilities and the security arrangements relating to this.
…
3.1.3
provide a learning environment in which high quality Undergraduate Medical Education Training
thrives
…
3.4 Medical Records, Library and Knowledge Systems
3.4.1 ensure the provision of medical records and information systems sensitive to the needs arising
from Undergraduate Medical Education Training and ensure that all Medical Students are aware
of local patient confidentiality agreements and the requirements of the Data Protection Act,
3.4.2 ensure that the provision of any teaching and teaching support facilities (including local Placement
Provider-managed library and information services) by the Placement Provider takes account of
the needs arising from Undergraduate Medical Education Training activity. This should include the
provision and maintenance of an infrastructure to support new developments in medical
education, including facilities for participating in video lectures, IT and library facilities for staff and
Medical Students as specified by the Medical Schools and clinical skills laboratories as appropriate,
and,
3.4.3 provide appropriate financial contribution to the academic library and information services. This
should be in accordance with the arrangements as set out in the library service agreements in
cases where such agreements exist between the academic institution and the Authority.
Part 2 Learning Development Agreement specification for library services – Draft LDA Schedule 2015-16 V2 – Part B
Library Services for Medical Students on Placements in the NHS – revised February 2015
This specification describes the core library services that should be provided by NHS libraries to medical students on
placements in the NHS.
Loan and reference services will be provided free of charge. Medical students will be referred back to their university
library for document delivery services and for any formal training in the use of electronic resources.
1.
Staffing
Professional library staff should be available for at least 75% of the opening hours. As a minimum,
libraries will be open for at least the core hours of 9.30am to 5.00pm, Mondays to Fridays
Core Services
2.1
General loan and reference services should be provided.
2.2
A photocopying service should be available and functioning for 90% of library staffed hours
2.3
A collection of resources to meet the needs of medical students should be maintained and regularly
updated
2.4
Computers should be provided for medical students (either in the library or in a separate facility) to
access electronic information and learning resources.
Access to NHS electronic resources
3.1
Placement libraries should assist medical students with the registration process for accessing national
NHS-funded and locally purchased resources and provide details about such resources.
Promotion of Services and User Education
4.1
There should be active promotion of the library to new medical students and orientation to services and
layout. Induction for groups of new medical students should be provided on request.
Customer Satisfaction
5.1
The library manager should liaise with course coordinators to ensure that services meet the needs of
medical students.
5.2
A user feedback mechanism should be provided with the aim of improving the service.
Accommodation
6.1
A welcoming, comfortable, learning environment should be provided, including study facilities and
computer equipment with appropriate technical specification. Ideally free wifi should be available in
the library for use by medical students.
6.2
Furniture and equipment should comply with current health and safety standards and should be fit for
purpose.
1.1
2.
3.
4.
5.
6.
Part 3
Below are extracts about IT and library access as specified in the GMC Advice supplementary to Tomorrow's doctors (2009)
Clinical placements for medical students: advice supplementary to Tomorrow's doctors (2009) / General Medical
Council. [London]: GMC, 2009
URL: http://www.gmc-uk.org/Clinical_placements_for_medical_students_1114.pdf_56437824.pdf
33 Throughout this advice various provisions are mentioned that medical schools could consider including in their
agreements with placement providers. For ease of reference they are as follows:
(d) student access to the placement providers’ IT systems. This should include who is responsible for ensuring students
understand the protocols relating to their use
50 Medical schools should ensure that their students are aware that they are subject to the same obligations as NHS
staff concerning confidentiality and patients’ consent to the use of their health records. Medical students may need
access to their placement provider’s IT system in order to carry out their placement objectives effectively. For example
when on a student assistantship students must be able to access IT systems in order to gain a realistic experience of
patient care. Medical schools should ensure that their agreements with placement providers cover student use of IT
systems. The agreement should also make it clear who is responsible for ensuring that the student understands and
follows the rules and procedures for IT use in that placement.
56 The effectiveness of the placement, for example in delivering the set learning objectives, should be evaluated. This
may include:
(b) the availability of resources such as libraries and IT systems
Updated April 2015