Program Handbook
Community Integration through Co-operative Education—1343
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific page
online
Revised on July 6th, 2015
CICE Program Handbook 2015-2016
Table of Contents
PROGRAM HANDBOOK.................................................................................................................... I
PROGRAM HANDBOOK GUIDELINES .............................................................................................. V
WELCOME .................................................................................................................................... VI
TOP FIVE EXPECTATIONS OF YOU ................................................................................................ VII
1. USE MYCONESTOGA TO CONNECT TO: ................................................................................................... VII
2. KNOW AND PLAN AROUND YOUR ACADEMIC SCHEDULE WITH YOUR FAMILY ................................................ VII
3. BE THE PROFESSIONAL YOU WISH TO BECOME - FROM DAY ONE............................................................... VIII
4. ATTEND TO ENHANCE SUCCESS ............................................................................................................ VIII
5. TAKE RESPONSIBILITY FOR YOUR ACADEMIC STATUS ................................................................................ VIII
TOP FIVE RESOURCES FOR YOU .....................................................................................................IX
1. YOUR TEACHING TEAM ......................................................................................................................... IX
2. COUNSELLING AND SERVICES FOR PERSONAL NEEDS ................................................................................... IX
3. ACCESSIBILITY SERVICES ......................................................................................................................... X
4. STUDENT STUDY SPACES AND GENERAL SUPPORTS ..................................................................................... X
5. SERVICES FOR STUDENTS ....................................................................................................................... XI
LETTER TO STUDENTS ...................................................................................................................XII
1. PROGRAM OVERVIEW ................................................................................................................ 1
PROGRAM DESCRIPTION ........................................................................................................................... 1
PROGRAM OUTCOMES ............................................................................................................................. 1
PROGRAM MAP 2015-2016.................................................................................................................... 2
2. RELATIONSHIPS .......................................................................................................................... 3
CONTACT INFORMATION........................................................................................................................... 3
CONTACTING PROGRAM STAFF .................................................................................................................. 3
STUDENT E-MAIL .................................................................................................................................... 3
STUDENT ENGAGEMENT ........................................................................................................................... 4
Student Concerns/Issues ................................................................................................................ 4
Student Representation ................................................................................................................. 4
PAC (Program Advisory Committee) .............................................................................................. 4
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative) ...................... 4
STUDENT FEEDBACK................................................................................................................................. 5
Key Performance Indicators ........................................................................................................... 5
Student Appraisal of Teaching ....................................................................................................... 5
CLASS CANCELLATIONS ............................................................................................................................. 6
Class Cancellations Due to Faculty Absence .................................................................................. 6
Inclement Weather Procedure ....................................................................................................... 6
Personal Notifications of Class Cancellations ................................................................................ 6
STUDENT SERVICES ON CAMPUS................................................................................................................. 7
Bookstore ....................................................................................................................................... 7
Counselling Services ....................................................................................................................... 7
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CICE Program Handbook 2015-2016
Financial Aid Office ........................................................................................................................ 7
The Learning Commons.................................................................................................................. 7
Learning Resource Centre (LRC or Library) .................................................................................... 7
Parking ........................................................................................................................................... 7
Walk Safe Escort Service ................................................................................................................ 7
3. STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE.......................................................... 8
CHARACTERISTICS OF SUCCESSFUL STUDENTS................................................................................................ 8
Faculty Expectations ...................................................................................................................... 8
Student Expectations ..................................................................................................................... 9
OATH OF CONFIDENTIALITY AND PROFESSIONAL CONDUCT .............................................................................. 9
CLASSROOM PROTOCOL ........................................................................................................................... 9
COPYRIGHT – WHAT STUDENTS NEED TO KNOW ......................................................................................... 10
Cumulative Copying ..................................................................................................................... 10
SAFE PRACTICE ..................................................................................................................................... 11
STUDENT PROTECTION ACKNOWLEDGEMENT .............................................................................................. 12
PROFESSIONAL CONDUCT - USE OF SOCIAL MEDIA AND CELL PHONES ............................................................. 13
Social Media Policy....................................................................................................................... 13
Cell Phone Policy .......................................................................................................................... 14
4. ATTENDANCE AND STUDENT SUCCESS STRATEGIES .................................................................. 15
ATTENDANCE ....................................................................................................................................... 15
PUNCTUALITY ....................................................................................................................................... 15
ATTENDANCE FOR EVALUATIONS .............................................................................................................. 15
Notification for Absence from Evaluations ................................................................................ 16
Notification procedure ................................................................................................................ 16
RELIGIOUS HOLIDAYS ............................................................................................................................. 17
DOCUMENTATION TO SUBSTANTIATE YOUR REPORTED ABSENCE .................................................................... 18
Evaluations worth less than 20% ................................................................................................. 18
Evaluations worth 20% or more................................................................................................... 18
TEST AND EVALUATION PROCEDURES ........................................................................................................ 19
Importance of Test and Presentation Dates ................................................................................ 19
Test Procedures ............................................................................................................................ 19
Guidelines for Working in Groups ................................................................................................ 19
General Guidelines for Quality of Written Work.......................................................................... 20
General Guidelines for Submitting Written Work ........................................................................ 20
Submitting Assignments .............................................................................................................. 20
5. ACADEMIC PROGRESS THROUGH THE PROGRAM ..................................................................... 22
ACADEMIC STANDING ............................................................................................................................ 22
Achievement ................................................................................................................................ 22
Supplementals .............................................................................................................................. 22
Academic Probation ..................................................................................................................... 22
Discontinuance ............................................................................................................................. 23
Withdrawal .................................................................................................................................. 23
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CICE Program Handbook 2015-2016
Appeal .......................................................................................................................................... 23
Clearance of Academic Deficiency ............................................................................................... 23
PROCESS FOR RESOLUTION OF STUDENT CONCERNS ..................................................................................... 23
MAINTAINING STUDENT FILES ................................................................................................................. 24
ADDITIONAL INFORMATION FOR STUDENTS ................................................................................................ 26
6. FIELD PLACEMENT EXPERIENCES ............................................................................................... 27
PRACTICUM HEALTH REQUIREMENTS ........................................................................................................ 27
SAFETY IN THE WORKPLACE COURSE ......................................................................................................... 27
STUDENT CONSENT FORMS ..................................................................................................................... 27
WSIB ................................................................................................................................................. 28
7. STUDENT AWARDS ................................................................................................................... 29
PROGRAM REVISION LOG ............................................................................................................. 30
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CICE Program Handbook 2015-2016
Program Handbook Guidelines
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
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CICE Program Handbook 2015-2016
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be!
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for the day
when you will be in these real-life situations!
A unique inter-professional opportunity, given the number of different disciplines in the school.
You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state of the art facilities, social and study spaces in
our Cowan Health Sciences Center, as well as other unique learning resources such as the Motz
Emergency Service Bays in the WREMS Station and the Child Development Centre on the Doon
Campus
Your goal of being viewed by employers as a “preferred graduate” is up to you; your professors,
technologists, administrative staff and College services look forward to supporting you as you
journey from day one to your graduation.
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CICE Program Handbook 2015-2016
Top Five Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan Around Your Academic Schedule With Your
Family
Course Schedule:
• Your schedule has been planned with many people and multiple considerations in mind.
• Classes can be scheduled from 8:00 a.m. to 6:00 p.m. (note, times for practicums follow work
place schedules).
• Changes may be considered but only for extenuating reasons (Please discuss with your
Program Coordinator).
The Academic Year has critical dates: Please plan around these dates to ensure you are here when
you need to be--including the potential need to be present for the two weeks after the semester
ends if you might need to complete supplemental work to allow you to continue to the next
semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal,
are located in the Student Guide. Course changes (add/dropping) may also be made through the
Student Portal under the “My Courses” tab.
Fall 2015
Dates
Winter 2016
Dates
Fall Orientation Week
Fall Semester Classes
Start
Last Week of Semester
Intersession (no classes)
Aug 31 – Sept 4
September 8
December 14-18
Dec. 21-Jan 1/16
Winter Orientation
Winter Semester Classes
Start
Study Week
Last Week of Semester
Intersession (no classes)
January 4
January 5
February 15-19
April 18-April 22
April 25 – May 6
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CICE Program Handbook 2015-2016
Top Five Expectations of You
3. Be the Professional You Wish To Become - From Day One
Civility, respect and professional behaviors will be key in the quality of your learning experience—
and a future employer's first and lasting impression.
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
4. Attend To Enhance Success
Please Review Attendance Expectations in Section four of the Handbook: Attendance for class, labs
and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
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CICE Program Handbook 2015-2016
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted in eConestoga and in your Program Handbook (Section two in the
Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your college success. To make an appointment,
visit or call Doon--Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 to 4:30. Check the
counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
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CICE Program Handbook 2015-2016
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—are available with your tuition; important to store your extra clothes and books, etc. so
that you can be at your professional best in the lab. To learn how to obtain a locker, please click
here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with college-related needs such as Email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
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CICE Program Handbook 2015-2016
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Education Office: Check out the International Education Office for services available to
you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
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CICE Program Handbook 2015-2016
Letter to Students
Dear CICE Student,
This handbook has been prepared to provide further information about academic standards,
guidelines and processes specific to the CICE Program. Reading, understanding and following the
information in this handbook is an important first step in your continued success in this program..
The handbook has been compiled with careful consideration for your personal and professional
growth during your year at the college. If you do not understand any of the information in this
handbook, please ask the faculty or Chair for an explanation.
Use the index in this handbook as your guide and the contents as your continuous reference as you
proceed through the program. The CICE program faculty and learning strategist will refer to the
handbook often, but the responsibility for knowing the program standards is ultimately yours.
In addition to the Community Integration Through Co-operative Education Program Handbook, the
Conestoga Student Guide outlines important policies and procedures for you to follow. The
Community Integration Through Co-operative Education Program Standards Handbook is a
supplement to, but not a replacement for, the Conestoga Student Guide.
We are here to help you have a successful year. Should you experience difficulty or need assistance
in any area of your studies, please talk to the Program Manager, or come to my office to seek
direction to ensure your success in the program.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Goranka Vukelich (Chair, Community Services) & CICE Learning Team
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1. Program Overview
Program Description
The Community Integration through Cooperative Education program is a two-year program
designed to provide individuals with developmental disabilities and other significant learning
challenges with the opportunity to experience college life and enhance their academic and
vocational skills with modified programming. The program includes a number of core courses
common to all CICE students in topics such as numeracy, communications, job skills, life skills,
computer skills, human relations, recreation and emergency response skills. Other courses will be
drawn from within a number of current diploma programs (ECE, Rec., & Leisure, EA, PSI, PSW) that
have been intentionally modified to suit the unique learning needs of this population. The modified
courses will allow the CICE learners to develop various vocational skills associated with an elected
area of specialization. Participation in elected “area of specialization courses” will be experienced by
students as he/she is integrated into diploma courses and field placements, and supported by
Learning Specialists (full and part-time support staff specifically hired to support the delivery of the
CICE program).
In year two of the program, students will also benefit from participation in a work placement
intended to help develop or enhance vocational skills and involvement with the community. The
program will enable participants to function more independently in their community and ideally
transition to volunteer, or paid employment on a part-time or full-time basis.
Program Outcomes
1. Participate with equal opportunity in regular college programs and activities.
2. Develop skills for potential employment through community engagement.
3. Strengthen functional academic skills in communication skills and math.
4. Pursue personal areas of academic/vocational interest.
5. Function with increased independence with peers in areas of social and life skills
development within a community college setting.
6. Strengthen self-esteem, self-confidence and interpersonal skills.
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CICE Program Handbook 2015-2016
Program Map 2015-2016
Program Map describes your learning journey with three important components:
1. All courses focus on you demonstrating development towards the program outcomes and capabilities through your program journey.
2. There are themes for your learning that will inform you on the courses you will take to develop program capabilities.
3. Each semester has a theme that creates milestones for your learning within a semester and your journey from one semester to the next
semester and ultimately to your readiness to graduate.
Life skills,
independence
Level 1
Level 2
Level 3
Level 4
Introduction to College
Life
Fundamentals of Personal and
Vocational Development
Expansion of Personal and
Vocational Development
Introduction to College
Life
Personal and Professional
Communication
Successful Community
Engagement and
Integration
Healthy Living
Transition to Community
Independent Living
Introduction to Health and
Wellness
Personal & Professional Growth
Staying Healthy
Information Technology
Skills
Preparation for Practice
Community Awareness
Area of Specialization 1
Area of Specialization 2
Area of Specialization 1
Area of Specialization 2
Area of Specialization 1
Field Placement
And
Personal
Development
Exposure to and
development of
vocational skills.
Community
engagement
Area of Specialization 1
Area of Specialization 2
Field Placement
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CICE Program Handbook 2015-2016
2. Relationships
Contact Information
Individual course instructors will inform you as to how you will be able to contact them.
Marlene Raasok, Executive Dean, School of Health & Life Sciences and Community Services
mraasok@conestogac.on.ca
519-748 5220 ext. 3435
Goranka Vukelich, Chair, Community Services
gvukelich@conestogac.on.ca
519-748-5220 ext. 3393
Shannon Lipskie, Program Manager, Community Services
slipskie@conestogac.on.ca
519-748-5220 ext. 3382
Jaymie Wilson Neil, Program Assistant
519-748-5220 ext. 3765
Mary Anne Melanson, CICE Learning Strategist
519-748-5220 ext. 3115
Lee Brooks, CICE Learning Strategist
519-748-5220 ext. 3230
Karen Burdess, CICE Learning Strategists
519-748-5220 ext. 3243
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use e-mail or
telephone. Your message should include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number where you can be reached
Student E-Mail
All students are supplied with a college e-mail address. Please use this method or the e
conestoga email method when communicating with college faculty ONLY as non-college email addresses (e.g. Hotmail) are problematic. Students are expected to check their college
e-mail regularly as most official communication will be sent to their conestoga college email.
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CICE Program Handbook 2015-2016
Student Engagement
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to
collaborate – students with faculty and staff —to resolve situations of concerns quickly and
to learn and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
When a situation of concern arises, it needs to be raised immediately and discussed by the
individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to
start.
Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities
chapter of the college Student Guide for further details to be followed for the informal and
formal procedures for the resolution of concerns and issues.
Please note that issues and concerns related to a placement site, its operation or its
employees should first be brought to the attention of the Conestoga Field Placement
Supervisor, subject to the additional procedures outlined in the following Sections on
“Professionalism” and “Concerns Regarding Safety or Care/Service for Clients during a
Practicum/Field Placement”.
Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a
student/faculty meeting, provided that 24 hours advance notice is given to faculty. This
advance notice will ensure that all parties will have an opportunity to adequately prepare for
the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of
industry and academic representatives, as well as current students. They meet several times
a year to discuss the direction in which that industry is heading and any improvements that
can be made to keep the program current. This helps to ensure that students are learning
material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student
volunteers. The coordinator will decide which students will represent years one and two.
The student representatives are expected to attend the meetings. Students must prepare
and submit a report based on guidelines provided by the Program Chair/Coordinator which
will be presented at the meeting. Students are expected to be professional, dress in business
attire and engage in discussions.
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative)
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CICE Program Handbook 2015-2016
Conestoga College offers many unique and exciting opportunities for personal and
professional growth. One of the things that contribute to the excellence of this college is the
host of exciting extracurricular opportunities that add to the culture of this fine institution.
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative) is one such
club whose members strive to ‘learn with, from, and about’ each other.
Membership of this active group is comprised of students enrolled in health, community,
and social sciences programs at the Doon campus. Some of the most popular initiatives that
this group regularly engages in are interactive simulation exercises, peer-mentoring, guest
speakers, paper case studies and monthly meetings. To find out more about this exciting
opportunity, please visit the WIHSC website. The website includes information on past
events (pictures and videos) as well as how to get involved. Get involved, have fun, and learn
more about the team members you will work with upon graduation! For more information,
please contact your Program Coordinator.
Student Feedback
Student feedback is an essential component of our continuous improvement process. Our
opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs)
through the Ministry of Training, Colleges and Universities. This survey is conducted each
academic year. Strategic goals to improve the programs are developed from these results.
This data and other data specific to the campus and the program/school are collected so
that Conestoga College can continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching
for a particular course. Completion of the SAT form gives teachers and academic managers
valuable information, to use for improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term,
and each has two courses selected by their academic managers for appraisal. All teachers
have a SAT review at least once every two years. Students complete either an electronic or
paper copy of the SAT. A summary of results is prepared by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member
AFTER all marks for the semester have been collected. Continuing Education students may
have an opportunity to complete a SAT form at the conclusion of each Continuing Education
course.
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CICE Program Handbook 2015-2016
Class Cancellations
Class Cancellations Due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left
hand side of first page which a student sees after logging in. These notices in the Student
Portal will be the only general notifications of class cancellations due to faculty absences.
Faculty who will be absent will not be informing students of class cancellations through
eConestoga.
Inclement Weather Procedure
When it appears that classes may be cancelled due to inclement weather, students are
advised to check one of the local radio stations listed below and/or Conestoga’s website .The
decision regarding college closure is made fairly early in the morning (by 6:30 a.m.).
In the event of inclement weather, local radio stations will announce if Continuing Education
classes are cancelled. These stations are:
Cambridge
Conestoga’s own FM station
Guelph
Kitchener
Stratford
Wingham
CIZN FM (92.9)
CJIQ (88.3)
CJOY (1460)
CHYM (96.7) and CKKW (1090)
CJCS (1240)
CKNX (920)
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of
class cancellations due to faculty absences. To receive such personal notifications students
must subscribe to this special service.
To subscribe:
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update.
Note: To change the email address to which these notifications will be sent, select My
Addresses under the Profile Tab, and change the default email address.
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CICE Program Handbook 2015-2016
Student Services on Campus
Bookstore
Textbooks and other course materials can be purchased at the bookstores and are not
usually included in the course fees. Bookstores are available at each campus. The Doon
campus bookstore is open daily and can be reached at extension 3241. The Bookstores at all
other campuses are open the first two evenings at the start of each new course.
All bookstores will accept credit cards, cash and debit. However, no personal cheques will be
accepted.
Counselling Services
At some time during the program you may be in need of support beyond that provided by
your course instructors, Learning Strategists and Program Coordinator. In the event that you
require additional support, trained counselors are available to provide individual counseling
services for a wide range of personal, academic, and financial needs. In addition, they will
provide information about and referrals to outside community agencies. Please note that
counseling service is voluntary and confidential. If you require information about these
services, please contact the Program Coordinator and she will connect you with the
appropriate service.
For more information go to the College Website - College Services section.
Financial Aid Office
Financial Aid Services has a variety of grants, bursaries, scholarships and other financial
supports available to students who require them.
For information about financial aid, please visit the office located in the Student & Client
Services Building at Doon, call 519-748-5220 ext. 3378, or speak to the Program Coordinator.
The Learning Commons
The Learning Commons is located at the Student Life Center of the Doon Campus. It provides
services that are designed to assist students in developing their academic skills and improve
their learning. Please inform a Learning Strategist if you are interested in attending in-person
workshops For information about how to access these services, please call 519-748-5220
ext. 2308. Some of these services are also available at the Guelph and Waterloo campuses.
Please speak with your Coordinator for more detailed information.
Learning Resource Centre (LRC or Library)
The LRC is available to all students from all campuses and is in the Doon main building at
Room 2B18. Books, periodicals, electronic full text databases, AV resources and equipment
are available. To borrow materials, students must present their Student I.D cards or a
current Confirmation of Registration. For more information check the college website or call
519-748-5220 ext. 3361.
Parking
Parking permits are not required after 4:00 p.m. at Doon, Waterloo or Guelph campuses.
Walk Safe Escort Service
For student safety, a walk-safe service is available at the College campus to escort students,
employees or visitors to their cars from 6:45 p.m. to 10:45 p.m. For information how to
access this service, please check the college website.
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CICE Program Handbook 2015-2016
3. Standards of Conduct and Professional Practice
Characteristics of Successful Students
In order to assist students with their transition into the CICE, and prepare students for
professional success in their chosen areas of study, the following characteristics of a
successful student have been identified as follows:
1. He/she attend class-regularly, arrive on time and pay attention. If he/she misses a
session he/she will let the instructor know why and their reasons are legitimate and
reasonable. He/she ensure they hand in all of the assignments he/she have missed
and understand specifically what was covered/discussed in class. While in class
he/she doesn’t chat, text, surf the web, read or stare out windows. In other words,
he/she is respectful to their instructors and their peers.
2. Successful students participate in class discussions. He/she ask the questions that
many in the class are bound to have, and aren’t afraid to contribute their own ideas.
3. He/she meet with their instructors before or after class about grades, comments
made on their papers and upcoming evaluations. He/she will go out of their way to
find the instructor and engage him/her in meaningful conversation.
4. He/she follow assignment instructions and hand them in on time. Their assignments
look neat and professional. He/she takes the time to produce a final product that
looks good, a reflection of a caring attitude and pride in their work.
From: Paraphrased Abstracts, Vol. X, No. 1
Faculty Expectations
It is the responsibility of Faculty to:
• Counsel students in their educational progress.
• Award credit for attained competency.
• Provide timely and ongoing feedback to students on their academic progress.
• Counsel students in their vocational development.
• Gather, develop, and maintain program resources.
• Recognize and consider alternative learning activities.
• Create learning activities.
• Counsel learners in their use of learning resources.
• Develop and maintain an interdependent relationship with other faculty.
• Maintain ongoing communication with students.
• Perform duties in a professional manner.
• Remain current on professional trends and issues by active involvement in the
profession.
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CICE Program Handbook 2015-2016
Student Expectations
It is the responsibility of the students to:
• Demonstrate or submit satisfactory evidence of competency.
• Accept responsibility for one’s own learning.
• Meet all assigned deadline dates.
• Attend classes, group meetings, and special functions.
• Use and maintain program, college, and community resources to maximize learning.
• Conduct self and peer evaluations.
• Recognize that attitudes affect performance.
• Maintain ongoing communication with program faculty.
• Develop and maintain an interdependent working relationship with other students.
Oath of Confidentiality and Professional Conduct
Confidentiality ensures the privacy of patrons, clients, families and co-workers with whom
you work. Under no circumstances can personal information relating to these persons be
shared in conversations outside of a professional context. Any written or oral reports should
exclude all identifying information.
Classroom Protocol
Students learn and work better when there is mutual respect for each other. The College is a
healthier and safer place to be when students and faculty can concentrate on the task at
hand. All members of the college community have specific responsibilities for achieving this
goal, as well as rights which are protected by the College. These rights and responsibilities
are spelled out in the Student Guide. As well, a Student Code of Conduct Policy outlines
expectations of students, and the consequences for poor or inappropriate behavior.
In the CICE classrooms, we expect the following from our students as it relates to conduct:
1. Students are expected to be present, punctual, and prepared for all classes. All
students are responsible for contributing to a positive and respectful learning
environment.
2. Students are expected to listen attentively to the instructor and other students when
he/she is speaking, and respect their opinion. It is disrespectful to speak when
another person is talking.
3. Since class time is limited, students are expected to focus on the particular subject
and not bring other work or other issues to that class.
4. Since students come from a diversity of backgrounds, in our inclusive classrooms it is
expected that students will respect the opinions of others. The Protection of Human
Rights Policy is clearly outlined in the Student Guide.
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CICE Program Handbook 2015-2016
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement
with Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing
Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
• Up to 10% of most published works
• One chapter that is greater than 10%, but no more than 20% of the book
• One article, short story, play, poem or essay from a book, magazine or journal issue
containing other works
• One newspaper article or page
• One entry from an encyclopedia, dictionary, annotated bibliography or similar
reference work
• One drawing, sculpture, painting, print, architectural work of art or work of artistic
craftsmanship from a larger volume containing other works.
Cumulative Copying
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is
called cumulative copying and it is not allowed. The copy limits apply to an entire academic
year, so once you reach the limit for an item, you can’t copy more until the next academic
year.
You cannot copy or scan the following:
• Workbooks or study guides that are intended for one-time use
• Instruction manuals
• Sheet music and original artistic works including photographs or prints
• Advertisements
• Business cases
• Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa
Dueck, Copyright Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
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CICE Program Handbook 2015-2016
Safe Practice
Safe practice is part of professional practice. It is an expectation of everyone who is or wants
to be a professional.
There are a number of policies and procedures associated with practical training in your
program that have been developed to ensure your safety and the safety (physical and
emotional) of those around you. These will be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
1. Your personal safety begins with the use of professional attire and foot wear and
with your attention to the health and safety expectations that may be identified
throughout the College.
2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top
cords do not snake across walking areas and by reporting equipment or facility
problems when you see them.
a. Concerns such as these in the Cowan Health Sciences Center may be reported
to the Customer Service Desk in the Cowan Health Sciences Center.
3. Specific dress codes, personal protective equipment and specific codes of
behavioural conduct may apply to certain programs; failure to follow these may
result in your inability to participate in a lab, class or experiential learning activity.
4. Safe work practices are to be followed during all training; follow the direction of your
instructors. If you have a practicum, your Placement supervisor will ensure that you
are aware of safe practices and safety precautions and procedures. This includes
problem-solving by the Responsible Faculty and Program Coordinator with the
College’s Occupational Health & Safety Department as required. For example, should
outside temperatures during the summer become unusually hot, very high
temperatures may occur in some workplaces; this could require that specific steps be
taken to ensure a safe working environment.
5. All safety-related accidents, incidents, and near misses must be reported to the
Instructor-in-Charge immediately. This is an opportunity to problem-solve about how
to avoid these areas of concern for the future.
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Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an
applicant/student logs into the Student Portal. A PDF directs students to policies and
procedures relevant to their academic responsibilities. Policies and procedures are
searchable on Conestoga’s website. Students are advised to review and comply with all
policies and procedures including the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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CICE Program Handbook 2015-2016
Professional Conduct - Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field
placement, the use of cell phones and laptop computers for social networking can only be
used during break times, before/after class and outside of children’s play areas
(indoors/outdoors) in field placement.
Laptops and other forms of technology can be used in the classroom when the use pertains
to the content and processes of learning facilitated by the professor. Faculty reserve the
right to remove and hold any technology device that is a disruption to the class until the end
of class.
Social Media Policy
• Social media has many advantages for a professional. It can be used to network, to
resource information and keep current
• As a student and future professional, it is essential to maintain professional boundaries
in all communication, including social media.
BE AWARE:
• “Electronic messages are not anonymous. They can be tracked, misdirected,
manipulated and live forever on the internet. Social media sites create and archive
copies of every piece of content posted, even when deleted from online profiles.
Once information is digitalized, the author relinquishes all control.”
“Online identities and actions are visible to the public and can result in serious
repercussions or embarrassment. As the Office of the Privacy Commissioner of
Ontario notes, users may intend to share their online existence solely within their
own network, but in theory anyone can access the user’s musings, photos and
information. Further, the words can be altered, forwarded and misquoted. 1
Ensure that your posts reflect you as the professional you are and wish to become – if a
potential employer were to see your posts.
1. Many types of social media encourage instantaneous, casual dialogue. It is important
to remember that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your
profession.
4. Avoid online criticism about other students, colleagues, professors or field
placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken, posted to social media sites or shared without the
express permission of all individuals involved.
7. Remember that online sites you visit are not anonymous.
1
Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of
Teachers.
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CICE Program Handbook 2015-2016
8. Make sure your online name and email reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer,
colleague, faculty or others.
Maintain privacy of all care and service activities when in practical work experiences:
1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a
‘friendship” status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web
pages when you are a current student (Keep faculty and staff as resources to connect with
after you have graduated or after you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy
and not use their cell phones for personal use during class time. This is representative of the
professional manner in which you are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones
should be left in your locker or left in your bag at the front of the classroom. In the event of
an urgent need to keep your cell phone with you during a test (parents with young children,
students experiencing a family emergency, etc.) please speak to your professor as soon as
you enter the examination room. Those who have been permitted to bring a phone into the
classroom will likely be asked to either leave the phone with the professor, or he/she may be
permitted to leave their phone out on their desk where it is visible to the professor and
proctors. In any case, students are not permitted to touch or answer the phone without
raising their hand to ask for the professor/proctor’s permission. If you are found to have a
cell phone in your possession during an examination that has not been declared, you will be
asked to leave the examination room, and will be given a zero on the assessment.
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4. Attendance and Student Success Strategies
Attendance
The CICE Program has many components and can be academically challenging, it is
important that students attend all classes and field placement as scheduled. Students who
are absent from class or field placement place themselves in a position where he/she risk
losing their credit.
If extenuating circumstances require students to miss a class, please note that it is the
student’s responsibility to share this information with faculty and to acquire any missed
information from a classmate or faculty. If field placement is missed both the facultydesignate and the field placement supervisor must be notified.
Punctuality
In order to be respectful to both fellow students and to faculty, students are expected to
arrive on time for class.
It is disruptive to enter a classroom/lab after the class has begun. Being on time is not only
required, but it is a common courtesy. If the classroom door is closed, students are expected
to do the following:
1. Knock on the classroom door to let the faculty member know that you are outside.
2. Wait until the professor admits you into the class at a time when it is least disruptive.
3. Wait until the end of the class (or a scheduled break) to pick up materials and
instructions you may have missed.
Attendance for Evaluations
An evaluation is defined as a test, exam, presentation or any other formal assessment that
requires your presence in a class or lab. Evaluations are critical components of each course
and overall success for you in your Program.
The School’s approach to requirements for attendance at evaluations reflects the
expectation that as emerging professionals, students must demonstrate a professional
attitude and attention to evaluations, in the same manner that expectations for future work
as professional will require attention to workplace procedures. Consequences for missed
evaluations are balanced against reasonable support where it is warranted.
In order to support student success:
•
•
Evaluation and presentation dates are scheduled and communicated at the beginning
of each semester.
Unplanned extenuating circumstances involving the college, the program or the
faculty that may require changes to the course schedule will be communicated to
students.
In support of the development of professionalism, students are required to take all
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CICE Program Handbook 2015-2016
evaluations at the scheduled times.
•
•
•
Students who make personal commitments that conflict with the evaluation dates or
assignment deadlines do so at their own risk.
There will be no special arrangements made for students with personal conflicts (e.g.
work, family commitments or vacation plans).
Students who wish to reschedule an evaluation or a presentation due to a religious
holiday are required to discuss the situation with faculty within the first two weeks of
the semester.
The following procedure sets out expectations and implications should you miss an
evaluation: If you need support in understanding these procedures, please speak with the
Program Manager, or one of the Learning Strategists and he/she will help you.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Notification procedure
Log into the student portal and click on the Absence tab and indicate that you will be absent
from class on a day that has an Evaluation. You will receive a confirmation email that you
have recorded your absence for that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of
attendance and because you have entered your absence using the online Absence
Recording System on the Student Portal.
• The Absence Recording System shows you as being absent for the day, starting from
the time that you record your absence. (For example if you record your absence for
that day at 11:00 a.m. the system will show you as being absent for all classes
starting after 11:00 a.m. that day.) If you are then going to be present again for some
later class, you will need to bring your presence to the attention of your Professor in
that later class.)
• The earliest that you may record your absence for a particular day is after 8pm on the
day before
•
•
•
Follow-up after Reporting Your Absence from an Evaluation:
You must make contact immediately with faculty to explain the reasons for your
absence and to arrange a meeting.
If there is a concerning pattern of absence you will be asked to meet with the
program coordinator. This may result in the need for you to provide documentation
verifying the reason for your absence, in accordance with the requirements specified
in sections below titled “Evaluations worth 20% or more” and “Evaluations worth less
than 20%”
Faculty will then make alternative evaluation arrangements as appropriate and you
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CICE Program Handbook 2015-2016
•
•
•
will complete any necessary forms.
Students are required to complete the alternative evaluation as scheduled.
If the evaluation is to be conducted in the testing center, you will be asked to show
your student card before you are permitted to write the test.
Tests will be made up In the College Testing Centre in the following week, or by
individual arrangements with program faculty.
Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized
religious holiday. Any student who is unable to attend classes or participate in an
examination, study, or work requirement on some particular day or days because of religious
beliefs will be given the opportunity to make up the work that was missed or do alternate
work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course
obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a
recognized religious holiday and make a request in writing to your Program
Coordinator within the first three weeks of the semester and prior to the date of
assessment that falls on the religious holiday. Exceptions based on extenuating
circumstances must be approved by the Chair.
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CICE Program Handbook 2015-2016
Documentation to Substantiate Your Reported Absence
If you need some help to understand this information, please speak with the Program
Manager and/or Learning Strategists to help you understand these procedures.
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once
per program semester subject to proper communication described above.
NB: Once per program semester means that only one absence for an evaluation will be
accepted across all courses in a program for a semester. Implications of major illnesses or
personal circumstances impacting several course evaluations at one time will require
discussion with the program coordinator prior to faculty arranging alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation
in a group presentation) reallocation of marks will be determined by faculty. This will be
documented on an interview record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation
requirements for evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless
the reason for missing the evaluation and the accompanying documentation verifying the
reason for the absence are deemed acceptable by the program. Examples of reasons
deemed acceptable include incapacitating illness, death of a close family member, and
required court appearance.
NB: If an evaluation is missed due to illness, the health care professional attesting to the
illness must have firsthand knowledge of the situation and direct involvement with the
treatment / management of the condition. For example, a note from a clinic provided by a
physician seeing the student for the first time, after the illness has resolved, is unlikely to
meet the program standard for documentation.
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Test and Evaluation Procedures
If you need help to understand these procedures, please speak with Program Manager
and/or Learning Strategists.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned
extenuating circumstances involving the college, the program, or the faculty may require
changes to the course schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. There will be
NO special arrangements made for students with personal conflicts (e.g. work, family
commitments or vacation plans). Students who wish to reschedule a test or presentation
because of a religious holiday are required to discuss the situation with faculty at the
beginning of the semester.
.
Test Procedures
Once a test begins students may not leave the test room for 30 minutes
• if students finish a test before that time, he/she may review their answers but are
expected to sit quietly and not disturb others.
• once students leave the room he/she may only re-enter if/when invited back by
Faculty.
• Any student found cheating during the course of an examination/test will be
addressed according to procedures found in Conestoga Student Guide.
• Faculty are responsible to advise student’s as to the material permitted in the testing
room. Personal items and learning materials will be left in an area identified by the
Faculty.
• Faculty will advise as to the seating arrangements of students.
• During open book tests, students must bring their own course materials (books,
notes, Learning Packages, etc.) for individual use only. Students may not share any of
these materials. Electronic devices, such as, iPods, text messaging, cell phones,
translators, will not be permitted.
• Water bottles are not permitted in the testing room.
Guidelines for Working in Groups
The purpose of group work is two-fold. It provides students with the chance to explore and
share subject areas too large to undertake alone. As well, it provides students the
opportunity to gain experience in working together on specific projects, which will happen
regularly in the workplace.
The following are tips to help you get the most out of a group experience:
1. Meet with your group immediately following distribution of the assignment.
2. Determine which content area(s) each member will be primarily responsible for,
including researching, writing, organization, presenting, etc. All members are
responsible for the entire project and should have an overall understanding of every
member’s responsibilities.
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CICE Program Handbook 2015-2016
3. Determine the appropriate number of meetings the group will require to complete
the project. Meetings should be viewed as organizational in nature, where members
report on their individual progress and any assistance from group members that they
may require.
4. Determine a regular time and place to meet. Ensure all group members have input
into this decision.
5. Be sure to have a final meeting prior to the submission or presentation, in order to
place each member’s work in the correct order. This is a crucial step if your project is
to have professional image. The time can also be used for all members to become
more familiar with the other member’s subject area.
In group work, individuals take on specific responsibilities and tasks. However, all members
are responsible for the total group project. For example, if one member is having trouble
with a task, it is the responsibility of the group members to help that student complete the
task. Without that person’s contribution, the whole assignment/project will suffer.
Grading of group projects will be decided upon by individual faculty members. However,
where it is done on a group basis (all group members receive the same grade), group grades
could suffer due to uncompleted work of one member.
It is up to group members to problem- solve with members not carrying out their
responsibilities. Peer grading may also occur, depending upon the specific course,
assignment or faculty member. This is a process by which group members evaluate their
peers on the basis of their individual contribution to the project.
General Guidelines for Quality of Written Work
In the program, both in courses and field placement, there are continuous requirements for
written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.).
It is expected that all students will meet the standard of English required within our
profession. Faculty and field placement supervisors will identify students who are having
difficulty in this area and will approach students to discuss the need for improvement.
Students may be referred to the Learning Commons to help them improve the quality of
their written work.
General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Schedule and Evaluation Methods
information provided. If you are not clear about course requirements, discuss with individual
faculty. Students are encouraged to use spell-check and grammar-check to assist with the
editing of written work.
Submitting Assignments
It is expected that students will submit all assignments on time, on the date they are due.
Late marks will be deducted from assignments that are past the due date. Students with
extenuating circumstances that prevent them from submitting assignments on time should
discuss their circumstance prior to the due date, with faculty. They should negotiate with the
course faculty alternative arrangements regarding due dates, in person, at least one week
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CICE Program Handbook 2015-2016
prior to the scheduled date. Students who follow this process will not experience the loss of
late marks.
If students do not negotiate variance alternative plan with their instructor, he/she risks
having late marks deducted from the final grade. Late marks will be deducted at a rate of 1%
per day, including weekends, from the total percent value of the assignment.
Faculty Returning Test and Assignments
In order to support student success, students will be given continual feedback on their
progress throughout the semester. Individual faculty will inform students in class how/when
tests and assignments and/or marks on them will be returned. Please note that some tests
will be returned to students and some may be retained by faculty. Students who have
questions about tests/assignments/grades should follow the process outlined below:
• at least 24 hours after receiving the mark and within 7 days, write a note to the faculty,
indicating the area(s) of clarification required,
• Request a a meeting with the faculty to discuss,
• bring related information (assignment, mark sheet, etc.) to the appointment.
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5. Academic Progress through the Program
Academic Standing
The Conestoga Student Guide is your first source for information concerning academic
regulations, policies and procedures. The Conestoga Student Guide is available on the
college website and by visiting the “Student Guide” tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the
following apply to the CICE Program:
Achievement
Students must attain a minimum “D”or 50% passing grade in all core courses.
General Education courses are under the Academic Support Division. Consult with that
division for its grading system.
Supplementals
The College recognizes that due to certain circumstances, a student’s performance in a
course may be compromised. As such, the college policy allows the student to take
supplemental work or assignments to clear an academic deficiency. For further elaboration,
please see the College policy regarding academic deficiency and supplemental available
online. Note that there are strict procedures and timelines for supplementals and the
student is well advised to seek out this information from the Student Guide.
In general, a student who fails a course by 10% will be given the opportunity to pass the
course by completing a supplemental. A student in CICE will have the opportunity for TWO
(2) supplementals during the course of the program.
Academic Probation
Students who have been unsuccessful in their field experience, have failed two or more
academic courses, and/or have required considerable testing/assignment variances may be
recommended for Academic Probation. Academic probation allows students to be promoted
to the next level with a special timetable or with academic conditions. Special timetables and
academic conditions are designed as part of written learning contract that the student and
program Coordinator create together. The goal of these measures is to allow students to
continue in the program accompanied by a supportive plan for success.
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Discontinuance
Students who have not successfully completed the requirements of their Academic
Probation, who have failed to meet the standards set out in the Conestoga Student Guide
and/or the CICE Program Standards and Procedures Handbook involving academic
dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct, or have
failed 60% or more of their academic courses and/or have failed field experience twice
may be discontinued from the CICE Program.
Students who have been discontinued from the CICE Program will not be considered for reentry to the program for a minimum of one semester and/or until he/she has worked with
the Program Manager to develop a written learning contract to support their academic and
non-academic success.
Withdrawal
Students not planning to return to the Rec and Leisure Program the following semester are
expected to complete a Withdrawal Form available from the program coordinators, the
Registrar’s Office, or on the college website
Appeal
Students have the right to appeal any academic decisions as set out in the Conestoga
Student Guide. It is recommended that students begin this appeal process by first meeting
with the faculty and/or Program manager.
Clearance of Academic Deficiency
Please refer to the Conestoga Student Guide for the procedure and criteria regarding
Academic Deficiency. Please note that following the end of semester, contact with any
student eligible to write a supplemental evaluation/ test will be made either by phone or
email. A specific date, time and room number will be given to each student. If a student
cannot be reached or is unavailable at the specified date and time, the student forfeits the
opportunity to write a supplemental evaluation/test. CICE students will have a maximum of
TWO opportunities to clear their academic deficiency.
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating
to the program overall, students are encouraged to resolve issues or concerns informally at
the program level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are
encouraged to refer to their Conestoga Student Guide, and to follow the procedures
outlined under the “Academic Dispute Resolution and Appeal Procedure” section.
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Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the
Registrar. Academic records are also maintained by the College regarding Course
Outlines to support the level of achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to
demonstrate compliance with external and college requirements. This information is
as follows:
Student Information
Pre Practicum Health
Requirements
 per copies of information
received from students
File Location and Student Access
In H.S Trax, by individual student
access
**accessed through My Conestoga

Acknowledgement of WSIB
Understanding
 signed by each student prior
to the first practicum
placements
Student Consents Signed on
Admission (per Student
Handbook)
Retention
 For the duration of
a student’s time in
the Program
Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as required.
 By the Program, by the Program
Assistant responsible for
Placements
 For the duration of
a student’s time in
the Program
 In Program File with Program
Assistant
 For the duration of
a student’s time in
the Program.
 Student Consent for Release
of Information
 Student Understanding of
Professional Standards
 Student Understanding of
Safety Requirements
3. Academic Files are set up as required for a student to document important matters
relevant to a student’s progress or to document and monitor resolution of concerns.
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CICE Program Handbook 2015-2016
Student Information
A. Documents related to academic
progress
 Correspondence regarding
course equivalencies
 Correspondence re
supplementary examinations
 Learning Contracts
 Disabilities Information & plans
B. Records of Competency
Attainment
C. Documents related to areas of
Concern
 Interview Records, with
supporting email
documentation as appropriate
 Student Code of Conduct
 Incident Reports
 Letters/emails of significant
concern and replies
 Appeals
File Location and Student
Access
 In Student File,
maintained by the
Program Coordinator,
initially, and then filed
for safe-keeping during
the student’s time in
the Program –
maintained by the
Program Assistant
Retention
For one year following
graduation
As above
As above
As above
As above
4. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the
college’s process for purging confidential documents.
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CICE Program Handbook 2015-2016
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
• Your Student Guide provides detailed information about dropping courses. If you are
planning to drop a course, you must do so within the time period. If you have missed
that time period, please see the Program Manager and she will advise you as to your
options. Not attending does not constitute an official dropping of a course and will
result in a grade of “F”.
• If you have completed courses from a college or university that you think may be
very similar in content to courses in this program you may be eligible for a course
exemption. (Please note that to receive an exemption, courses must have been
completed within the past 7 years and with a mark of at least 60 %.). If you would like
to proceed with a request for exemptions, please contact your Program Coordinator
for guidance. Please note that exemptions will not be processed until a student is
registered in the Program. The exemption process will take some time (two-three
weeks), and students should attend all scheduled courses until he/she receives the
exemption as he/she will be responsible for all material covered in class should the
exemption be denied.
• If you feel you have acquired the knowledge and skill presented in a specific course
(including field placement) without taking that course in an academic institution, you
may wish to investigate Prior Learning Assessment (PLAR). Please consult a
Continuing Education Calendar for details and discuss with Program Coordinator and
she will guide you through this process.
• When attending workshops through the Learning Commons CICE students are asked
to arrange to have a Learning Strategist attend with them
• The CICE classroom labs are locked when not being used by a class. Students need to
arrange with the Learning Strategists to work in the spaces when needed.
• CICE students may request a Learning Strategist to be present when speaking to
representatives from other college services (i.e. security, parking, etc.)
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CICE Program Handbook 2015-2016
6. Field Placement Experiences
In order to successfully complete the CICE Program students must successfully complete
field placement hours. Field placement is a required course that differs from any current
employment that students may be experiencing. The Lead Learning Strategist will work with
students and employers to facilitate their placement. All important information about field
placement is available in the “Field Placement Manual” which will be provided in the Field
Placement Courses.
Practicum Health Requirements
Mandatory practicum health and safety requirements must be completed by students prior
to student field/clinical placements. Successful placement completion is required for
students to progress to program completion. To qualify for field/clinical placement learning
experiences, students must present the following at the start of the program in accordance
with pre-admission information provided by the College:
• A complete immunization record including MMR and Tdap. Seasonal flu vaccination is
recommended during flu season (October – March).
• TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more
than one year has passed since 2-step testing.
• A Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of
any unpardoned criminal offences. An unclear criminal record may result in the
inability to participate in field placement/clinical which will jeopardize progress in the
program. Acceptance for placement is at the discretion of the agency; some agencies
may request students to provide a VSS completed within six months of placement
start date. Students with criminal records are advised to meet with the program chair
for academic counselling to determine program suitability.
Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program
will be required to successfully complete the mandatory Safety in the Workplace course
prior to going out on placement. The course will provide students with an introduction to
workplace hazards and general safety awareness. Students will receive a Record of
Completion to provide evidence of this training to placement sites and will consent to their
workplace insurance coverage.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms,
students should go to the Practicum Services Community on myConestoga and open the
Consent Forms tab. Students can then electronically sign-off all applicable consent forms
after reading each document.
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CICE Program Handbook 2015-2016
WSIB
Prior to your first placement, you must sign a Declaration of Understanding of WSIB
Coverage related to Unpaid Clinical Placements indicating you understand that WSIB
coverage will be provided through the Ministry of Training, Colleges, and Universities while
you are on training placements. This Declaration will be placed in your student file. It is your
responsibility to ensure that the Declaration of Understanding for WSIB Coverage is signed
and returned or you will not be allowed to attend your field experience.
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CICE Program Handbook 2015-2016
7. STUDENT AWARDS
Apply using the online General Application available through your Student Portal to be
considered for awards, scholarships and bursaries available through Conestoga. When you
apply you will be considered for any awards for which you meet the criteria. Notifications
and instructions to complete the application will be sent to all full-time Conestoga students’
email accounts in the Fall semester (Deadline: First Friday in October) and Winter semester
(Deadline: First Friday in February). If you experience difficulties completing the application
please visit Student Financial Services located in the Student Client Services Centre, open
Monday to Friday, 8:30 a.m. - 4:30 p.m., or email awards@conestogac.on.ca. For more
information visit the Student Financial Services on Conestoga’s website.
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CICE Program Handbook 2015-2016
Program Revision Log
Last Revised
June 24th, 2015
July 2nd, 2015
July 6th, 2015
By Whom
Goranka Vukelich
Jillian Grant
Goranka Vukelich
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