Career Development
Practitioner - #0869
Doon Campus
School of Business & Hospitality
Conestoga College Institute of Technology and
Advanced Learning
Program Handbook
2015-2016 Academic Year
This is a companion document to the current Conestoga College Student Guide
Last revised July 2015
Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
1.
Table of Contents
Program Handbook Introduction ............................................................................................ 4
Executive Dean Welcome ........................................................................................................... 5
2.
Program Staff Contact Information ........................................................................................ 6
3.
Career Development Practitioner Program Information........................................................ 7
Program Overview ...................................................................................................................... 7
Current Program Design ............................................................................................................. 7
Program Learning Outcomes ...................................................................................................... 8
Program Expectations ................................................................................................................. 9
Employment Opportunities ........................................................................................................ 9
Professional Associations............................................................................................................ 9
PAC – Program Advisory Committee ........................................................................................ 10
Practicum Experience ............................................................................................................... 10
Required Supplies and Textbooks............................................................................................. 10
Awards, Scholarships and Bursaries ......................................................................................... 10
4.
Pathways and Articulation Agreements Opportunities ........................................................ 10
Pathways ................................................................................................................................... 10
5.
School of Business & Hospitality Attendance Responsibilities ............................................. 10
Student Absence for Assessed Material ................................................................................... 10
Absence for Other Reasons ...................................................................................................... 11
Class Cancellations due to Faculty Absence ............................................................................. 11
6.
School of Business & Hospitality Course Information .......................................................... 11
Course Outlines ......................................................................................................................... 12
Instructional Plans (formally known as Course Requirement Sheet) ....................................... 12
Practices within the Online Classroom ..................................................................................... 12
Research .................................................................................................................................... 13
Assignments .............................................................................................................................. 13
Grading...................................................................................................................................... 13
Plagiarism .................................................................................................................................. 14
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
College Email Communication Requirements ................................................................. 15
Academic Concerns during a Course ........................................................................................ 15
7.
School of Business & Hospitality Academic Information...................................................... 15
Examination Procedures ..................................................................................................... 15
Missed Examinations ............................................................................................................ 15
Academic/Student Services ...................................................................................................... 16
Academic Dates......................................................................................................................... 16
Academic Standing Decision and Promotion .................................................................. 16
Clearance of Failed Courses ................................................................................................ 17
Discontinuance ...................................................................................................................... 17
Re-admission to a Program ................................................................................................. 17
8.
College wide Academic Policies and Procedures.................................................................. 17
College Policies and Procedures ............................................................................................... 17
Credit Transfer .......................................................................................................................... 18
Prior Learning Assessment and Recognition (PLAR) ................................................................. 18
Program Transfer ...................................................................................................................... 18
Registering in Courses ......................................................................................................... 19
Dropping Courses...................................................................................................................... 19
Withdrawal from Program ........................................................................................................ 19
Graduation ................................................................................................................................ 19
9.
Student feedback .................................................................................................................. 19
Ontario Colleges of Applied Arts and Technology Continuing Education Survey .................... 19
Student Appraisal of Teaching (SAT)......................................................................................... 19
10.
Safety Information ............................................................................................................. 20
Services Offered ........................................................................................................................ 20
Basic Safety ............................................................................................................................... 20
After Hours Access Policy.......................................................................................................... 21
Parking ...................................................................................................................................... 21
11.
Program Handbook Revision Log ....................................................................................... 21
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
1. PROGRAM HANDBOOK INTRODUCTION
The purpose of this handbook is to provide students with program-specific information. The
material in this handbook is accurate at the date of posting and is applicable for the current
academic year. Students will be informed of handbook changes that occur, if any, through
college email. Program handbooks are updated yearly and students must check their program
handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College
found on the website and in the Student Guide. The information in the Student Guide and on
the college website applies to all students, regardless of program.
It is the responsibility of each student to review and comply with the content in this document.
The School of Business & Hospitality is here to educate students on how to manage their
college experience and navigate the college systems. If there are any questions or concerns
regarding the content in this handbook, please contact the Program Support Staff.
If you have any suggestions on improvements to this guide, please contact Lil Premsukh,
Program Manager in the School of Business & Hospitality Continuing Education department,
Room 1B52-3 at ext. 2387, or at lpremsukh@conestogac.on.ca.
We wish you all the best in your studies!
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
Executive Dean Welcome
The School of Business and Hospitality is one of Ontario’s premier
business schools. We offer many options, opportunities and
pathways to complete, specialize or expand your education, fulltime or part-time. Students have a choice of programs to fit most
areas of business or hospitality today, comprised of apprenticeships,
one-year certificates, two-year and three-year advanced diplomas,
as well as graduate certificates and several degree opportunities
with specializations available. The School offers bachelor’s degree
programs in International Business Management and Accounting,
Audit and Information Technology.
Our graduates have the ability to apply what they have learned in the classroom and labs to the
real world immediately. We know this is of paramount importance in the rapidly changing
world of business of today. The School of Business and Hospitality teaches more than just
business skills, culinary competencies and management theories. Here at Conestoga, you will
learn the critical thinking skills required to solve problems at a fast pace and the ability to shape
your career in a positive way. Each faculty member has significant industry experience that will
help you acquire the valuable hands-on experience you need. Whether your passion is
marketing, culinary skills, accounting, supply chain or hospitality, businesses value employees
who can be productive on the first day they arrive in their new role. At Conestoga you will learn
to be that person.
We encourage you to contact us for more information about how the School of Business and
Hospitality can provide you with the skills and abilities that will give you the competitive
advantage required to make you a success.
I look forward to seeing you on campus soon.
Sincerely,
Gary Hallam, Executive Dean
School of Business & Hospitality
Conestoga College Institute of Technology & Advanced Learning
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
2. PROGRAM STAFF CONTACT
INFORMATION
Program Support Staff
Sharon Williams
519-748-5220 ext. 3414
swilliams@conestogac.on.ca
Doon Campus, Room 1B47
Chair
Sylvia Ranson
519-748-5220, ext.3866
sranson@conestogac.on.ca
Doon Campus, Room 1B52
2015-2016
Program Manager
Lil Premsukh
519-748-5220 ext. 2387
lpremsukh@conestogac.on.ca
Doon Campus, Room 1B52-3
Executive Dean
Gary Hallam
519-748-5220, ext. 3245
ghallam@conestogac.on.ca
Doon Campus, Room 1B50-1
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
3. CAREER DEVELOPMENT PRACTITIONER PROGRAM INFORMATION
Program Overview
The field of career development is evolving, enabling practitioners to work in a variety of roles.
This program is designed for individuals who are or would like to work in roles such as career
counsellors, employment counsellors, career information practitioners or career management
professionals.
Skills acquired in the program offer career mobility to graduates who wish to serve a broader
variety of client groups, attain more in-depth competencies in selected areas of specialization,
or who may wish to pursue more proactive management roles and choices in their current
professional setting.
The skills and knowledge taught in this program include:
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Individual counselling and group facilitation
Theoretical models of career development
Future trends analysis in relation to career development
Tools, techniques and processes of career counselling
Assessment in career counselling
Electronic tools and techniques
Working with diverse populations and equity issues, and consulting skills for career
development practitioners.
The Career Development Practitioner program is a fully online program, offered on a full-time
and part-time basis. Please check the website for a complete Career Development Practitioner
program overview.
Current Program Design
Note: Admission to the program is required prior to registration for courses.
Program designs contain all the required courses necessary to graduate from the program.
Designs are evolving documents and may change from one academic year to the next. These
changes are to reflect the industry standards and requirements for a graduate of this program.
Students can find their program design on the Student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current
program design for the 2015-2016 academic year on the Conestoga College website. To find
these courses, students need to scroll down the page to the ‘Program Courses’.
Program Learning Outcomes
The following program learning outcomes identify what students will know and learn by the
end of their program:
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Describe the historical and theoretical basis of career development studies, including
the social, economic, and personal benefits of career development practices for various
groups in Canadian society.
Develop an awareness of the impact of research efforts on career development
practices in Canada.
Incorporate self-directed and entrepreneurially-oriented career management activities
into his/her career practice.
Integrate the appropriate use of adult learning principles and practices for his or her,
own professional growth and development, as well as the empowerment of others.
Utilize self-reflective and critical thinking skills to enhance counselling, teaching and
learning strategies with groups and individuals.
Recognize the variety of career development practitioner roles that could be used to
develop additional areas of expertise.
Apply the stages of adult development and learning, and theories of career
development, which together lay the foundation for counselling and facilitation in
career development work.
Apply a wide range of assessment tools, both psychometric and constructivist, for use
with various client groups.
Integrate appropriate career information resources with career and employment
counselling strategies.
Apply individual counselling techniques in the development of career resources for
diverse client groups.
Apply both theoretical and practical methods with consideration to the needs of
underrepresented and diverse groups including women, aboriginal communities, visible
minorities, immigrants, disadvantaged and marginalized.
Design counselling and teaching strategies that incorporate trends and issues of the
changing work dynamic.
Apply group facilitation techniques and strategies with an understanding of group
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
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process.
Use the systematic steps of program planning techniques in the development of career
resources for diverse client groups.
Integrate the use of Internet technologies into the full spectrum of Career Development
processes and applications.
Program Expectations
Expectation 1 – Collaboration with other Students
A significant amount of group work is required in this program. Individual students are
expected to be full participants in, and contributors to, each group based project/assignment
within the program coursework.
Individual students who fail to meet this expectation, without documented extenuating
circumstances may receive a failing grade in the project/assignment. Guidelines will be
provided outlining the requirements of group work by individual faculty members. Expectations
will vary among faculty and students are expected to ask questions if they are not clear.
Expectation 2 – Computer Software Competence
Students are required to have their own copy of Microsoft Word and PowerPoint or equivalent
software. Students should have intermediate level skills in the use of this software in order to
fulfill course assignments. Alternative software may be used if the software allows for file
conversion to .doc/.docx, .ppt/.pptx and PDF formats. Guidelines will be provided outlining the
software requirements by individual faculty members. Expectations will vary among faculty and
students are expected to ask questions if they are not clear.
Employment Opportunities
This program will appeal to individuals who are engaged or interested in career development
work in professional settings. These include: community-based employment centres,
multicultural settings, schools, college and university career centres, labour adjustment
contexts, human resource departments and vocational rehabilitation programs.
Professional Associations
Examples of professional associations in the career development field are:
Canadian Career Information Association
Canadian Career Development Foundation
Canadian Education and Research Institute for Counselling
Additional organizational examples will be shared in the program courses.
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
PAC – Program Advisory Committee
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of
industry and academic representatives, as well as current students. The committee meets
several times a year to discuss the direction that industry is heading in and any improvements
that can be made to keep the program current. This helps to ensure that what students are
learning is relevant to their industry.
Practicum Experience
The practicum experience is an unpaid mandatory part of the program design that is required
for successful completion of the program.
Required Supplies and Textbooks
Any required materials for a course are listed on the course outline. Failure to obtain required
materials may result in unsuccessful grades in the course. It is strongly recommended that
students purchase their supplies, textbooks, etc., which are above and beyond the cost of their
tuition, to increase their success within their program.
Awards, Scholarships and Bursaries
Please visit the Financial Aid website for further details about what awards or bursaries may be
available.
4. PATHWAYS AND ARTICULATION AGREEMENTS OPPORTUNITIES
Pathways
The School of Business & Hospitality has a large number of pathways between programs.
Program support are able to discuss pathway options that may be available to students. In
addition, students are able to access Career Services and meet with a Career Advisor to help
them with their career goals and pathway decisions.
5. SCHOOL OF BUSINESS & HOSPITALITY ATTENDANCE
RESPONSIBILITIES
Student Absence for Assessed Material
Students are given an instructional plan at the beginning of each semester for each course. This
will include all important assessment and submission due dates in the course. Students are
expected to attend all assessments set by faculty for their courses. A student who is absent
from an assessment must:
1. Contact faculty before the assessment is due via email. Students must include in the
email their name, student number and reason for absence.
2. Provide valid documentation (i.e. Doctor’s note, death certificate, court/legal
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Conestoga College Institute of Technology and Advanced Learning
299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
documentation, etc.) immediately following their return to their coursework, before
alternative arrangements can be made. Please note that valid documentation must be
applicable to the assessment date.
If the student has met the above criteria, it is their responsibility to then discuss with faculty the
arrangements for a make-up test or alternate assignment immediately upon return to their
coursework. Failure to report an absence and provide valid documentation when an assessed
item is scheduled/due will result in a mark of zero for that assessment.
Absence for Other Reasons
Compassionate Leave
Request for leaves of absence to attend to family illness, death or family problems are
usually granted. These requests will be submitted to faculty who will consult with the
Program Manager/Chair if necessary.
Jury Duty
Any student who receives a summons for jury duty must bring the document to their
respective faculty as soon as possible. The faculty will consult with the Chair to determine
what arrangements can be made to have the student excused from submission of
assignments, if such duty interferes with the progress in the program. Students may also
be required to engage in activities in the evening or weekends using eConestoga.
Absences during co-op
Students must meet the requirements of the course requirements and the host organization.
Other Absence(s)
Student absence(s) must be supported by formal, original documentation.
Class Cancellations due to Faculty Absence
All cancellations due to faculty absences will be posted in the eConestoga course system. These
notices in eConestoga will be the only notifications of class cancellations due to faculty
absences.
6. SCHOOL OF BUSINESS & HOSPITALITY COURSE INFORMATION
Successful students will:
• Wear appropriate business attire when required.
• Obtain from classmates and/or eConestoga any assignments or notes that were missed.
• Be prepared to ask/answer questions and participate in online/webinars discussions.
• Submit assignments on time that are business professional.
• Engage in academic integrity on all assigned work and tests/examinations.
• Behave in a polite, ethical, professional and respectful manner to all faculty, students,
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299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
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employers and colleagues both on and off the campus.
Communicate effectively in English: reading, writing, listening and speaking.
Ensure all emails sent to other students, faculty, or staff are written in professional
business language. Abusive/inappropriate language will not be tolerated.
Be a positive ambassador for the program and the college.
Course Outlines
Course outlines state the learning outcomes that will be covered during the course. Details
about the evaluation method, the weighting of assessments, and any other specific criteria
required to successfully complete the course are also listed on the course outline. Students are
responsible for reviewing the outline and the requirements to pass each individual course.
Evaluation requirements vary from course to course. The passing grade and specific course
stipulations are listed under the evaluation section of the course outline.
Course outlines can be found in the Student Portal under the ‘My Courses’ tab and posted on
eConestoga. Students are required to review the course outline to acquire the correct
resources/textbooks (i.e. edition, volume, etc.).
Instructional Plans (formally known as Course Requirement Sheet)
Instructional plans will be provided to students on eConestoga. All assessment dates and
deadlines will be posted on the instructional plan, including assignments, tests/quizzes,
midterms, presentations, etc. This information acts as a guide to the course and will include a
course schedule, which may be subject to change by faculty.
Practices within the Online Classroom
Faculty responsibilities:
• Provide to students at the start of each course an instructional plan, which indicates the
due dates for all assessed items (assignments, tests, exams, case studies, presentations
etc.) and the respective weighting of each item toward the student’s final mark.
• Respond to student requests for consultations to discuss performance or questions in
respect to their coursework and assessed items.
• Respond to student emails/voicemails within a 48-hour period during business hours.
• Ensure course outcomes are covered in the assessment method.
Student responsibilities:
• Participate in webinars, presentations, group work and/or other activities related to the
course/program.
• Adhere to all deadlines for assessed items.
• Submit coursework in the requested format, described by the faculty member in the
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rubrics or guidelines, by the specified deadline.
Fully disclose and completely reference all sources used in submitted course
assessments and not engage in plagiarism.
Advise faculty of circumstances that would prevent the completion of student work,
prior to the deadline, as outlined in the instructional plan and provide required
documentation.
Check Conestoga email on a regular basis.
Research
Some courses have a research component, which may be college-based and/or in a host
organization. Research must adhere to the highest level of ethical standards and is a reflection
on Conestoga College. Faculty will provide more information relevant to the research
requirements in the course. For further details regarding correct referencing, please visit the
Library Resource Centre.
Assignments
Each faculty member will inform students of their guidelines for submitting assignments. For
example, a case study format may not be the same for all faculty. Each faculty member will
inform students of their late submission policies. It is the responsibility of the student to be
aware of the course requirements for each of their courses. If an extension of time is required,
the student must make the request to the appropriate faculty member well in advance of the
due date - 24 hours minimum. Approval of the request is at the discretion of the faculty
member.
Grading
Students can access interim grades throughout the semester on eConestoga. Final grades are
submitted by faculty, approved by the Chair and posted on the Student Portal within 10
business days after the final examination.
The following grading system will be employed by faculty in reporting student achievement to
the registrar's office. Specific programs/courses may require different minimum standards of
achievement.
The following applies to School of Business & Hospitality course grading:
• The minimum passing grade for Career Development Practitioner graduate certificate
courses is 65%, unless otherwise indicated on the course outline.
• If a course has additional certification requirements outside of the college then the
student must adhere to the passing grade for that certification.
• If a course is repeated, the most recent grade will be used to compute the program GPA.
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299 Doon Valley Drive, Kitchener, ON N2G 4M4 Canada, 519-748-5220
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However, both grades will show on the student’s academic transcript.
If the first course taken is a failure and the same course is repeated and it is also a
failure, only the most recent failure will be used in the calculation of their GPA.
Plagiarism
Plagiarism will not be tolerated. Please review Conestoga’s Academic Integrity Policy on
plagiarism. Academic Integrity is expected and required of all Conestoga students. Students are
responsible for personally maintaining control of their own work at all times, so that breaches
of this policy are less likely to occur. Failure to maintain academic honesty will not be tolerated,
and students found guilty in any way will be disciplined in accordance with the policy. The
penalty levied for an academic offence is listed under the academic integrity procedure link
above. Examples of plagiarism may include but are not limited to:
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The work submitted or presented was done, in whole or in part, by an individual other
than the one submitting or presenting the work.
Parts of the work are taken from another source without reference to the original
author (i.e. copying a paragraph, a page, a sentence, and/or someone’s ideas).
The whole work (i.e. case study, essay, business plan, etc.) is copied from another
source or person.
A student submits or presents work in one course, which has also been submitted in
another course, (even though it is the students original work) without the knowledge
of/or prior agreement of the faculty involved.
While it is recognized that scholarly work often involves reference to the ideas, data and
conclusions of other scholars, intellectual honesty requires that such references be explicitly
and clearly noted.
Cheating gives an unfair advantage to the person over classmates and misrepresents that
person’s ability. There is a societal expectation that a standard has been met upon graduation
and that the graduate is capable of meeting the expectations of the employing organization.
Cheating harms the student’s reputation and learning. Grades obtained in the completion of
the student’s program must reflect their achievement and demonstrate ethical behaviour. Any
student who helps another student to cheat is just as guilty of cheating as the student they
assisted. Unacceptable behaviours in these circumstances include, but are not limited to:
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Using materials or electronic devices not authorized by the person giving the test.
Collaborating with another student during a test without permission.
Falsifications of an exam record or report.
Knowingly using, buying, selling, stealing or soliciting contents of an exam or any
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assignment.
Taking a test for another student or permitting another student to take a test for one's
self.
Attempting to bribe a faculty member to obtain a passing grade, or better grade on an
exam or course.
The penalties for all forms of plagiarism will be enforced as per the Conestoga College
Academic Integrity Policy. Faculty may require assessments to be submitted to drop boxes
which scan for plagiarism.
College Email Communication Requirements
College email should be used to contact faculty, program support, etc. The information within
the email must be kept professional. Students are required and expected to check their college
email regularly. All students are assigned a college email during their active time at Conestoga
College.
Please note that eConestoga email is course specific only, and may not be available for all
courses. Therefore, college email should be used to contact faculty or other students.
If there are any issues accessing college email, please contact the IT department at:
itsdesk@conestogac.on.ca or by telephone at 519-748-5220, ext. 3444. For further assistance,
access the help desk located outside of door 3, or the IT department in room 1E12.
Academic Concerns during a Course
If a student has a concern regarding an assignment, lab, midterm, final exam, etc., the student
must first meet with the faculty to discuss the situation. In cases where a satisfactory outcome
is not achieved by the student, the student can contact program support. If further action is
recommended by program support, a meeting will be arranged with the Continuing Education
Program Manager.
7. SCHOOL OF BUSINESS & HOSPITALITY ACADEMIC INFORMATION
Examination Procedures
Final examinations are held on the last scheduled class of the fall, winter, and spring semesters.
Failure to attend an exam, without prior notification and valid documentation, will result in a
mark of zero, (0%).
Missed Examinations
All tests and examinations must be written on the dates and at the times scheduled. Students
who miss tests or examinations will automatically be given a grade of zero, unless they have
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provided prior notification and valid documentation for their absence. Faculty will identify
students who have provided appropriate documentation and communicate alternative exam
information to the student.
Academic/Student Services
Students are advised to seek academic assistance directly from their faculty or program support
if concerns arise. Students are also encouraged to access the various support services available
that will enhance their learning experience at Conestoga College. For further academic and
student assistance please review the links below:
Aboriginal Services
Accessibility Services
Co-op & Career Services
Counselling Services
Learning Commons
Library Resource Center (LRC)
Student Financial Services
Academic Dates
It is the student’s responsibility to be aware of various important academic dates throughout
the year. These academic dates are posted on the college website. Please note: Continuing
Education courses may have different start dates and exam dates for courses. Please check with
program support for exact dates.
Students also have access to review their start/end date and the drop/refund deadlines
through their Student Portal under the ‘My Courses’ tab. Students must hover their mouse over
the calendar icon beside the course to see the dates.
Academic Standing Decision and Promotion
A student’s academic achievement is based on the promotion guidelines established by the
program. Students are required to register in the program by completing a program
application form in order for credits to be applied to the program. Students are responsible
for following their designated program design to be eligible to graduate.
A student who has previously withdrawn from the program (de-registered), upon re-application
to the program will be placed in the appropriate level for the current program design. This can
result in additional courses required for completion in the new program design.
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Clearance of Failed Courses
There are a number of ways a student can work towards correcting failed course(s). It is
recommended that students register in their failed courses as soon as possible.
Discontinuance
A student may be discontinued from the School of Business & Hospitality on either academic or
behavioural grounds, as set out in the Student Guide.
Re-admission to a Program
If the student is re-applying to a different version of a program, they must submit a completed
Conestoga College program application form to the Registrar's Office and pay the application
fee.
Students do not need to clear failed courses that are not part of the designated program
design.
Re-admission to a program is not automatic. In all cases, re-admission to programs in the
School of Business & Hospitality will be at the discretion of the Continuing Education Program
Manager.
8. COLLEGE WIDE ACADEMIC POLICIES AND PROCEDURES
College Policies and Procedures
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs
into the Student Portal on a yearly basis. This will direct students to policies and procedures
relevant to their academic responsibilities. All Conestoga College wide academic policies and
procedures are listed on the college website under “About Conestoga”, “Policies and
Procedures”. Students are advised to review and comply with all policies and procedures,
including the following:
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Academic Disputes, Resolution and Appeal Policy & Procedure
Academic Integrity Policy & Violation of Academic Integrity Procedure
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy & Procedure
Co-operative Education Policy
Discontinuance Policy & Procedure
Eligibility to Participate in Co-op Work Terms Policy & Procedure
Evaluation of Student Learning Policy & Procedure
Grading Procedure
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Graduation Requirements and Convocation Procedure
Honours Policy & Procedure
Program/Course Withdrawal (Cohort) Procedure
Student Code of Conduct Policy
Student Concerns Policy & Procedure
Student Fees Policy
Student Feedback Policy
Students must follow all of the policies and procedures for Conestoga College and it is expected
that faculty will accept, fulfill and enforce these standards.
Credit Transfer
Conestoga recognizes that students may have a variety of previous experiences and formal
education that may allow them to enter a program at an advanced level or provide for an
exemption. Credit Transfers can be achieved through Advanced Standing, and Individual Course
Exemptions. A student who believes they have already earned academic credit from a
recognized post-secondary institution for specific course(s) at Conestoga may request transfer
of credit. Questions regarding Credit Transfer may be sent to CreditTransfer@conestogac.on.ca.
The Credit Transfer Policy and Procedure are posted on the college website.
Prior Learning Assessment and Recognition (PLAR)
Conestoga recognizes prior learning of skills, knowledge or competencies that have been
acquired through employment, education (informal/formal), non-formal learning or other life
experiences. Prior learning must be measured to meet the required course outcomes and
grading standards. PLAR cannot be used by registered Conestoga students to clear academic
deficiencies, to improve grades or to obtain admission into a program. Questions regarding
PLAR may be sent to CreditTransfer@conestogac.on.ca. The Prior Learning Assessment and
Recognition Policy and Procedure are posted on the college website.
Program Transfer
Students who would like to change programs within the School of Business & Hospitality may
do so by completing and submitting a program application form to the registrar’s office. Prior to
completing the program application form, it is recommended that the student meet with the
program support. If considering transferring to a program outside the School of Business &
Hospitality, students may want to discuss options with a Career Advisor. When a student moves
from one Conestoga program to another and where courses numbers/codes are identical or
equivalent, automatic credit is given if passing grades are met.
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Registering in Courses
Students can register in a course under the ‘Browse Continuing Education’ tab in their Student
Portal.
Dropping Courses
Students should consult their program support prior to dropping a course on the Student
Portal. Dropped courses will appear as “W” (withdrawal) on transcripts if the student withdraws
before the deadline date. If the course is dropped after the deadline, the student will receive an
“F” (fail) on their transcript.
Students can drop a course on their own from the Student Portal, under the ‘My Courses’ tab.
Withdrawal from Program
Please note: Continuing Education students are not required to complete a withdraw form if
they choose to discontinue.
Graduation
Students are eligible to graduate upon completion of all academic requirements in their
program of study, including practicum placements. Students need to inform the registrar’s
office if they are attending graduation through their Student Portal. Convocation ceremonies
are held in June and November of each academic year. Students, who take longer than the
advertised program length, are responsible for completing any new or additional courses due to
a program design change. Once students complete their program they are required to fill out
an application to graduate form and pay the applicable fee.
9. STUDENT FEEDBACK
Ontario Colleges of Applied Arts and Technology Continuing Education Survey
The Ontario Colleges of Applied Arts and Technology Continuing Education survey is completed
every three years and provides information regarding student’s experiences in Continuing
Education across the province. This data assists with improving Continuing Education student’s
experiences by learning about perceptions and experiences in a program or course.
Periodically, program specific surveys and focus groups are conducted to collect program
relevant date for effective planning.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) is an online questionnaire that is administered in the
latter portion of a semester. Students are asked to provide feedback regarding specific faculty
members and courses by completing the SAT using their electronic device if they are not in a
computer lab. This is completed for each full-time faculty member on two-year rotation and for
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part-time faculty as requested by the Chair. Not all faculty members are provided with
feedback during the same academic year. One-quarter of faculty are appraised each term and
each faculty member has two courses selected by the Chair for appraisal. After final grades
have been submitted to the registrar’s office, the Chair meets with the faculty member to
discuss the results of the SAT. SATs are confidential and students are therefore encouraged to
provide honest constructive feedback. Completion of this process gives faculty and Chairs
valuable information that is used for improving teaching at Conestoga.
In addition to SATs, faculty may also invite their Chair or another experienced faculty member to
sit in on a class or to discuss questions or problems at any time. They may also wish to seek
informal feedback from their students throughout the semester. Students are welcome to
discuss course progress, concerns, situations or questions with their faculty, program support or
program manager at any time.
10.
SAFETY INFORMATION
Services Offered
Security Services provides 24-hour security at the Doon and Cambridge (South) campuses and
day, evening and 24-hour weekend security at the Guelph and Waterloo campuses. Assistance
is also available to students and staff at the Stratford and Cambridge Campuses by calling the
Doon Campus. The following are a list of services that are offered through the Security Services
at Conestoga:
• First Aid: for any major or minor physical or medical needs
• Lost and Found
• Parking: sales, assistance and enforcement
• Information/Education: for home security audits, self-defense, anti-theft precautions
and basic personal safety
• Personal and college Safety concerns
• Any issues to do with Lockers
• Walk Safe: provides escorts for faculty, staff, and students to any areas on campus,
residence, and homes in the near vicinity
• Emergency Phones: located in strategic areas around the college providing a direct link
to Security Services
• Security: at events on campus including any CSI pub night and Convocation Ceremonies
Basic Safety
Theft, tampering, loss and/or destruction of college equipment is a serious offence. Theft of
personal or college equipment should be reported to security services immediately. Students
found stealing or tampering with college property will be dealt with under the student code of
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conduct and may also face criminal charges. Please review the list of all emergency guides, and
the full list of all policies and procedures relating to Security.
After Hours Access Policy
Conestoga College recognizes that in some programs of study students may require after-hours
access to classrooms, shops, labs and studios. The college maintains this after-hours access in
accordance with the academic needs of individual programs. This privilege requires that
students follow established guidelines, rules and regulations to ensure safety and security of
person and property. The regular hours of operation of the Doon Campus are from 7:00 a.m. to
11:00 p.m., Monday-Sunday. Please contact Security Services for further details regarding the
After-Hours Access policy.
Parking
Paid parking is in effect at all Conestoga Campus locations. Pay and Display machines are
available to purchase daily parking passes in Lots 11, 10, 9, 6 and 1. Enforcement by Kitchener
By-law is conducted daily, please ensure to have the proper parking permit/pass displayed to
avoid a parking ticket infraction. Parking is free all day on Saturday and Sunday and after 4:00
p.m. Monday – Friday. If additional information is required please contact Parking or Security
Services.
11.
PROGRAM HANDBOOK REVISION LOG
Revision Date
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July 2015
June 2014
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