Program Handbook
Senior Leadership and Management in the Not-For-Profit
Sector Certificate
1269
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific page
online.
Revised on July 14, 2015
Senior Leadership and Management Certificate Handbook 2015-2016
Table of Contents
PROGRAM HANDBOOK ..................................................................................................................... I
PROGRAM HANDBOOK GUIDELINES ................................................................................................ IV
WELCOME ........................................................................................................................................ V
TOP FIVE EXPECTATIONS OF YOU .................................................................................................... VI
1. USE MYCONESTOGA TO CONNECT TO: ...................................................................................................... VI
2. KNOW AND PLAN AROUND YOUR ACADEMIC SCHEDULE WITH YOUR FAMILY .................................................... VI
3. BE THE PROFESSIONAL YOU WISH TO BECOME - FROM DAY ONE ................................................................... VI
4. ATTEND TO ENHANCE SUCCESS................................................................................................................ VII
5. TAKE RESPONSIBILITY FOR YOUR ACADEMIC STATUS .................................................................................... VII
TOP FIVE RESOURCES FOR YOU ..................................................................................................... VIII
1. YOUR TEACHING TEAM .......................................................................................................................... VIII
2. COUNSELLING AND SERVICES FOR PERSONAL NEEDS .................................................................................... VIII
3. ACCESSIBILITY SERVICES ........................................................................................................................... IX
4. STUDENT STUDY SPACES AND GENERAL SUPPORTS ....................................................................................... IX
5. SERVICES FOR STUDENTS .......................................................................................................................... X
LETTER TO STUDENTS ...................................................................................................................... XI
1. PROGRAM OVERVIEW .................................................................................................................. 1
PROGRAM DESCRIPTION............................................................................................................................... 1
PROGRAM OUTCOMES................................................................................................................................. 1
PROGRAM DESIGN ...................................................................................................................................... 2
PATHWAYS AND FURTHER POST-SECONDARY EDUCATION OPPORTUNITIES ............................................................. 2
2. RELATIONSHIPS ............................................................................................................................ 3
COMMUNICATION AND CONTACT INFORMATION .............................................................................................. 3
Faculty Commitment to Success
3
Contact Information
3
Contacting Program Staff
3
Student Email
3
STUDENT ENGAGEMENT ............................................................................................................................... 4
Student Concerns/Issues
4
Student Representation
4
PAC (Program Advisory Committee)
4
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative)
5
STUDENT FEEDBACK .................................................................................................................................... 5
Key Performance Indicators
5
Student Appraisal of Teaching
5
Inclement Weather Procedure
6
3. STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE ........................................................... 7
PREAMBLE ................................................................................................................................................. 7
CHARACTERISTICS OF SUCCESSFUL STUDENTS ................................................................................................... 8
ACADEMIC INTEGRITY AND PLAGIARISM .......................................................................................................... 9
COPYRIGHT – WHAT STUDENTS NEED TO KNOW ............................................................................................ 10
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Senior Leadership and Management Certificate Handbook 2015-2016
Cumulative Copying
10
STUDENT PROTECTION ACKNOWLEDGEMENT ................................................................................................ 11
PROFESSIONAL CONDUCT – USE OF SOCIAL MEDIA AND CELL PHONES ................................................................ 12
Social Media Policy
12
Cell Phone Policy
13
4. ATTENDANCE AND STUDENT SUCCESS STRATEGIES .................................................................... 14
ATTENDANCE AND PUNCTUALITY ................................................................................................................. 14
Acceptable Reasons for Absence
14
ATTENDANCE FOR EVALUATION ................................................................................................................... 15
Notification for Absence from Evaluations
15
Notification procedure
15
Follow-up after Reporting Your Absence from an Evaluation:
16
RELIGIOUS HOLIDAYS ................................................................................................................................. 16
DOCUMENTATION TO SUBSTANTIATE YOUR REPORTED ABSENCE ....................................................................... 17
Evaluations worth less than 20%
17
Evaluations worth 20% or more
17
TEST PROCEDURES .................................................................................................................................... 18
Importance of Test and Presentation Dates
18
ASSIGNMENT POLICIES ............................................................................................................................... 19
Submitting Assignments
19
Steps to Follow to Submit Assignments Outside of Class Time
19
Steps to Follow when Missing a Test, Presentation or Workshop
19
Faculty Returning Tests and Assignments
20
General Guidelines for Quality of Written Work
20
General Guidelines for Submitting Written Work
20
5. ACADEMIC PROGRESS THROUGH THE PROGRAM ....................................................................... 21
REGISTERING FOR COURSES ........................................................................................................................ 21
ACADEMIC STANDING AND PROMOTION ....................................................................................................... 21
Course Add/Drop
21
Academic Probation
21
Supplemental Work
22
Criteria for Eligibility to Write Supplemental Examinations
22
Promotion and Supplemental Procedure
23
Reason for Student Progress Being Reviewed by Promotion Committee
23
Discontinuance
24
Withdrawal
24
Program Transfer
24
Appeal
24
Clearance of Academic Deficiency
24
Graduation
24
PROCESS FOR SOLUTION OF STUDENT CONCERNS ............................................................................................ 25
MAINTAINING STUDENT FILES ..................................................................................................................... 25
STUDENT CONSENT FORMS......................................................................................................................... 26
ADDITIONAL INFORMATION FOR STUDENTS .................................................................................................... 27
6. STUDENT AWARDS ..................................................................................................................... 28
PROGRAM REVISION LOG ............................................................................................................... 29
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Senior Leadership and Management Certificate Handbook 2015-2016
Program Handbook Guidelines
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
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Senior Leadership and Management Certificate Handbook 2015-2016
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be.
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for the
day when you will be in these real-life situations.
A unique inter-professional opportunity, given the number of different disciplines in the
school. You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state of the art facilities, social and study spaces in
our Cowan Health Sciences Center, as well as other unique learning resources such as the
Motz Emergency Service Bays in the WREMS Station and the Child Development Centre on
the Doon Campus.
Your goal of being viewed by employers as a “preferred graduate” is up to you; your
professors, technologists, administrative staff and College services look forward to
supporting you as you journey from day one to your graduation.
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Senior Leadership and Management Certificate Handbook 2015-2016
Top Five Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan around Your Academic Schedule With Your
Family
Course Schedule:
•
•
•
Your schedule has been planned with many people and considerations in mind.
Classes can be scheduled in the daytime, evening and weekends depending on your particular
program or course.
Please check with your Instructors as he/she will provide you with information related to your
academic dates for your courses.
3. Be the Professional You Wish To Become - From Day One
Civility, respect, and professional behaviors will be key to the quality of your learning experience—
and a future employer's first and lasting impression.
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
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Senior Leadership and Management Certificate Program Handbook 2015-2016
4. Attend To Enhance Success
Please Review Attendance Expectations in See Section 4 of the Handbook: Attendance for class,
labs and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted in eConestoga and in your Handbook (Section two in the Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your college success. To make an appointment,
visit or call Doon--Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 to 4:30. Check the
counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—are available with your tuition; important to store your extra clothes and books, etc. so
that you can be at your professional best in the lab. To learn how to obtain a locker, please click
here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with college-related needs such as Email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Education Office: Check out the International Education Office for services available to
you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Letter to Students
Dear Senior Leadership and Management Certificate Students,
Welcome to the Senior Leadership and Management Certificate Program.
This handbook has been prepared to provide further information about academic standards,
guidelines and processes specific to the Senior Leadership and Management Certificate Program.
Reading, understanding and following the information in this handbook is an important first step in
your continued success in this program and your chosen profession. The handbook has been compiled
with careful consideration for your personal and professional growth during your three years at the
college. If you do not understand any of the information in this handbook, please ask the faculty,
Program Coordinator or Chair for an explanation.
Use the index in this handbook as your guide and the contents as your continuous reference as you
proceed through the program. The Senior Leadership and Management Certificate faculty will refer to
the handbook often, but the responsibility for knowing the program standards is ultimately yours.
In addition to the Senior Leadership and Management Program Handbook, the Conestoga Student
Guide outlines important policies and procedures for you to follow. The Senior Leadership and
Management Certificate Program Standards and Procedures Handbook is a supplement to, but not a
replacement for, the Conestoga Student Guide.
We are here to help you have a successful three years. Should you experience difficulty or need
assistance in any area of your studies, please come and speak with us, and we will work with you to
help you reach your career goal of achieving your formal credential as a developmental services
worker.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Don Wildfong (Chair, Continuing Education and Specialty Programs)
Senior Leadership and Management Coordinator/Faculty
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Senior Leadership and Management Certificate Program Handbook 2015-2016
1. Program Overview
Program Description
This program provides learners with increased knowledge, skills and attitudes to manage and lead
organizations within the not-for-profit sector. Topics include governance, community services and
facility management, community systems, program design and evaluation, leadership, and strategic and
operational planning with an emphasis on financial and human resource management.
Program Outcomes
•
Apply knowledge of multiple competing issues and interests within the Not-for-Profit Sector.
•
Recommend solutions to complex issues based upon the application of governance models in
the Not-for-Profit Sector
•
Recommend policies and practices related to human resources and financial management in
the Not-for-Profit Sector.
•
Integrate system elements to explore new perspectives in community service management and
program design.
•
Create effective strategic and operational plans based upon valid and sustainable leadership
models.
•
Assess the applicability of resources and community network services that support the Not-forProfit Sector.
•
Recommend feasible communication processes, procedures and practices that address the
needs of the community and the organization.
•
Integrate innovative leadership principles, theories, and practices with a view to organizational
strategic effectiveness.
•
Construct a framework that supports and encourages the creation and maintenance of an
ethical, accountable, workplace
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Program Design
Level
1
1
1
1
1
1
1
1
1
1
Course
Code/Version
MGMT1810
MGMT1820
MGMT1830
MGMT1840
MGMT1850
MGMT1860
MGMT1870
MGMT1880
MGMT1890
MGMT1900
Course Name
Hours
Governance in Not-For-Profit Organizations
Community Service and Facility Management in the
Not-For-Profit Sector
Communication Systems in the Not-For-Profit
Sector
Program Design and Evaluation in the Not-ForProfit Community Service Environment
Leadership in the Not-For-Profit Sector
Strategic and Operational Planning in the Not-ForProfit Sector
Financial Management in the Not-For-Profit Sector
Human Resources Management in the Not-ForProfit Sector
Systems and Issues in the Not-For-Profit Sector
Applied Project for the Not-For-Profit Sector
Total Program Hours
45
45
45
45
45
45
45
45
45
450
Students can find their program design on the Student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program
design for this academic year on the Conestoga College website. To find these courses, students need
to scroll down the page to the ‘Program Courses’.
Pathways and Further Post-secondary Education Opportunities
Conestoga pathways enable students to build on their academic achievements in order to earn a
degree or additional credential. Pathways are formed through agreements between Conestoga
programs or partner institutions.
There are a number of different opportunities available to students who want to continue studying at
Conestoga. Whether you wish to transfer to another program or apply to a new program after
graduation, Conestoga has established pathways to help you meet your goals. Conestoga Pathways
information is available on Conestoga’s website.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
2. Relationships
Communication and Contact Information
Faculty Commitment to Success
To ensure your success in the program, it is important you become familiar with those who are here to
support and help you along your way. If you have any day-to-day questions about your program,
courses or school work in general do not hesitate to contact your Program Co-ordinator, faculty, Chair
or Dean.
Contact Information
Name
Extension
Don Wilfong, Chair,
Continuing Education and Specialty Programs Ext. 3242
Email
dwildfong@conestogac.on.ca
Lori Peppler-Beechey,
Associate Chair and Training Specialist,
Cross Discipline Programs and
Performance Assessment
Ext. 3948
Anthony Piscitelli, Program Coordinator
Ext. 3917
apiscitelli@conestogac.on.ca
Kim Radigan, Program Assistant
Ext. 2410
kradigan@conestogac.on.ca
lpeppler-beechey@conestogac.on.ca
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email or telephone. Your
message should include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number where you can be reached
Student Email
All students are supplied with a college email address. Use the college email address or eConestoga
email only when communicating with faculty. Non – college email addresses (e.g. Hotmail) are not
acceptable. Students are expected to check their college and eConestoga email accounts regularly as
most official communication will be via this method.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Student Engagement
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to
collaborate – students with faculty and staff — to resolve concerns quickly and to learn and improve
from these situations to achieve this goal, we need an effective problem-solving environment.
This means:
When a concern arises, it needs to be raised immediately and discussed by the individuals involved.
This is most important for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities section of
the College Student Guide regarding the informal and formal procedures for the resolution of concerns
and issues.
Please note that issues and concerns related to a placement site, its operation or its employees should
first be brought to the attention of the Conestoga Clinical Instructor/Responsible faculty/Field
Placement Supervisor, subject to the additional procedures outlined in the Sections on
“Professionalism” and “Concerns Regarding Safety or Care/Service for Clients during a Practicum/Field
Placement.
Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty
meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that
all parties will have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry
and academic representatives, as well as current students. They meet several times a year to discuss
the direction in which that industry is heading and any improvements that can be made to keep the
program current. This helps to ensure that students are learning material that is relevant to their
industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The
coordinator will decide which students will represent years one and two. The student representatives
are expected to attend the meetings. Students must prepare and submit a report based on guidelines
provided by the Program Chair/Coordinator which will be presented at the meeting. Students are
expected to be professional, dress in business attire and engage in discussions.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional
growth. One of the things that contribute to the excellence of this college is the host of exciting
extracurricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to
‘learn with, from, and about’ each other.
Membership of this active group is comprised of students enrolled in health, community, and social
sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly
engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies
and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC
website. The website includes information on past events (pictures and videos) as well as how to get
involved. Get involved, have fun, and learn more about the team members you will work with upon
graduation. For more information, please contact your program coordinator.
Student Feedback
Student feedback is an essential component of our continuous improvement process. Our
opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the
Ministry of Training, Colleges and Universities. This survey is conducted each academic year. Strategic
goals to improve the programs are developed from these results. This data and other data specific to
the campus and the program/school are collected so that Conestoga College can continually improve
quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a
particular course. Completion of the SAT form gives teachers and academic managers valuable
information, to use for improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term, and each
has two courses selected by their academic managers for appraisal. All teachers have a SAT review at
least once every two years. Students complete either an electronic or paper copy of the SAT. A
summary of results is prepared by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member after all
marks for the semester have been collected. Continuing Education students may have an opportunity
to complete an SAT form at the conclusion of each Continuing Education course.
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Inclement Weather Procedure
When it appears that classes may be cancelled due to inclement weather, students are advised to
check one of the local radio stations listed below and/or Conestoga’s website .The decision regarding
college closure is made fairly early in the morning (by 6:30 a.m.).
In the event of inclement weather, local radio stations will announce if Continuing Education classes
are cancelled. These stations are:
Cambridge
Conestoga’s own FM station
Guelph
Kitchener
Stratford
Wingham
CIZN FM (92.9)
CJIQ (88.3)
CJOY (1460)
CHYM (96.7) and CKKW (1090)
CJCS (1240)
CKNX (920)
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Senior Leadership and Management Certificate Program Handbook 2015-2016
3. Standards of Conduct and Professional Practice
Preamble
The Senior Leadership and Management Certificate Program provides both academic study and
professional training to prepare students for careers working in the field of Senior Leadership and
Management. Throughout the program, students are expected to conduct themselves in a professional
manner and to apply themselves to academic achievement. Professionals function in an independent
and interdependent environment. The fundamental responsibility of the student is to gain additional
knowledge and skills to be a competent Senior Leadership and Management provider upon graduation.
As professionals, it is imperative that behaviours and attitudes reflect standards that are endorsed by
Conestoga College and your chosen profession. As a Conestoga College Senior Leadership and
Management Certificate student, there are three areas of conduct you are expected to follow; Academic
Conduct, Professional Conduct, and Social/Behavioural Conduct.
As a student of Conestoga College you are a member of the college community and as such you have
received a Conestoga Student Guide that includes Student Rights, Student Responsibilities, and the
Student Code of Conduct. The Student Responsibilities section includes detailed information regarding
plagiarism, cheating, and academic dishonesty. It is essential that you review this section and familiarize
yourself with these Responsibilities. It is expected that your conduct as a student will be reflective of the
responsibilities listed. If you have any questions regarding any of them, please contact your Program
Coordinator.
In addition to all Student Responsibilities found in the Conestoga Student Guide, Senior Leadership and
Management Certificate students have the following obligations:
•
•
•
•
•
•
Complete the learning objectives, tests, assignments and all other forms of student work, with
honesty and professional integrity
Attend class as scheduled
Demonstrate ethical and professional behaviour while attending class
Protect the integrity of the Program and the College
Maintain the confidentiality of all classroom experiences
Seek clarification from faculty/administration when unsure of any of these standards
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Characteristics of Successful Students
In order to assist students with their transition from previous endeavors to their studies in the Senior
Leadership and Management Certificate program, and prepare students for professional success in
their chosen fields of study, the following characteristics of a successful student have been identified
as follows:
1. Not surprisingly, he/she attend class-regularly. Moreover, he/she is on time. If he/she misses a
session, they feel obligated to let the instructor know why and their excuses seem legitimate
and reasonable. He/she makes sure he/she gets all assignments he/she missed and understand
specifically what was covered in class.
2. Successful students speak in class, even if their attempts are a bit clumsy and difficult. He/she
ask the questions that many in the class are bound to have, provided he/she is listening.
3. He/she sees the instructor before or after class about grades, comments made on their papers
and upcoming tests. Sometimes he/she just wants to ask a question or make a comment
relative to the class discussion.
4. Successful students turn in assignments that look neat and sharp. He/she take the time to
produce a final product that looks good, a reflection of a caring attitude and pride in their work.
5. He/she is attentive in class. He/she doesn’t chat, read or stare out windows. In other words,
he/she is polite and graceful, even if he/she gets a little bored.
6. All work and assignments are turned in on time, even if not every one of them is brilliant.
Successful students seem driven to complete all work.
7. The most successful students may well end up at the instructor’s office door at least once
during the semester. He/she will go out of their way to find the instructor and engage him/her
in meaningful conversation.
From: Innovation Abstracts, Vol. X, No. 1
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Senior Leadership and Management Certificate Program Handbook 2015-2016
Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your
success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy found
in the Conestoga Student Guide. This guide has been provided to you during orientation and is
available on the college website. The Academic Integrity Policy provides a detailed description of the
following:
•
•
•
•
scope of academic integrity,
what academic integrity means,
what types of behaviours constitute a breach of academic integrity,
the penalties associated with breaching academic integrity.
If after reading this information, you do not fully understand what is meant by academic integrity, and
what is required by you to maintain academic integrity, please speak with a faculty member or your
program coordinator. Please note that maintaining academic integrity is very serious, and that it is
your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help if
you do not fully understand it.
Below are a few hints to help you avoid breaching academic integrity.
• Make sure that you recognize information that requires referencing.
Examples
Example
Milk is good for you.
“According to Health Canada milk beverages
provide the nutrients needed for healthy bones
and optimal health”.
Health Canada. (2008). Canada’s food guide:
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
Consuming milk every day provides the nutrients
that you need for healthy bones and optimal
health.
Health Canada. (2008). Canada’s food guide:
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
•
Required Referencing
General information in the public domain.
Does not require referencing.
Direct quote right from a published
source. Requires a reference.
Information that has been put into your
own words, but offers information outside
of public domain related with specialized
knowledge. Requires a reference.
Whenever you refer to material from another source, whether book, journal article, video,
newspaper, or electronic publications, you must acknowledge your source using proper
citations and references. The APA style is the format most often used in the health and social
sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
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Senior Leadership and Management Certificate Handbook 2015-2016
•
If you work collaboratively with others on an assignment, including in class assignments that
expect independent submission, make sure that you do not copy words or ideas from others
intentionally or by accident.
•
Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide,
and that you fully understand it. The policy describes additional behaviours that represent a
breach of academic integrity.
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with
Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
•
•
•
•
•
•
Up to 10% of most published works
One chapter that is greater than 10%, but no more than 20% of the book
One article, short story, play, poem or essay from a book, magazine or journal issue containing
other works
One newspaper article or page
One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
One drawing, sculpture, painting, print, architectural work of art or work of artistic
craftsmanship from a larger volume containing other works.
Cumulative Copying
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called
cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you
reach the limit for an item, you can’t copy more until the next academic year.
You cannot copy or scan the following:
• Workbooks or study guides that are intended for one-time use
• Instruction manuals
• Sheet music and original artistic works including photographs or prints
• Advertisements
• Business cases
• Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck,
Copyright Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
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Senior Leadership and Management Certificate Handbook 2015-2016
Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs
into the Student Portal. A PDF directs students to policies and procedures relevant to their academic
responsibilities. Policies and procedures are searchable on Conestoga’s website. Students are advised
to review and comply with all policies and procedures including the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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Senior Leadership and Management Certificate Handbook 2015-2016
Professional Conduct – Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field placement, the
use of cell phones and laptop computers for social networking can only be used during break times,
before/after class and during formal break time in field placement.
Laptops and other forms of technology can be used in the classroom when the use pertains to the content
and processes of learning facilitated by the professor. Faculty reserve the right to remove and hold any
technology devise that is a disruption to the class processes of teaching and learning until the end of class.
Social Media Policy
•
•
Social media has many advantages for a professional. It can be used to network, to resource
information and keep current
As a student and future professional, it is essential to maintain professional boundaries in all
communication, including Social Media.
Be aware:
“Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live
forever on the internet. Social media sites create and archive copies of every piece of content posted,
even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all
control.”
“Online identities and actions are visible to the public and can result in serious repercussions or
embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share
their online existence solely within their own network, but in theory anyone can access the user’s
musings, photos and information. Further, the words can be altered, forwarded and misquoted. 1
Ensure that your posts reflect you as the professional you are and wish to become, if a potential
employer were to see your posts.
1. Many types of social media encourage instantaneous, casual dialogue. It is important to
remember that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your profession.
4. Avoid online criticism of about other students, colleagues, professors or field placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken without permission from the individuals involved.
7. Remember that online sites you visit are not anonymous.
8. Make sure your on-line name and email reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer,
colleague, faculty or others.
1
Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.
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Senior Leadership and Management Certificate Handbook 2015-2016
Maintain privacy of all care and service activities when in practical work experiences:
1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a ‘friendship”
status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages
when you are a current student.
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not use
their cell phones for personal use during class time. This is representative of the professional manner
in which you are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones should be left
in your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep
your cell phone with you during a test (parents with young children, students experiencing a family
emergency, etc.) please speak to your professor as soon as you enter the examination room. Those
who have been permitted to bring a phone into the classroom will likely be asked to either leave the
phone with the professor, or he/she may be permitted to leave their phone out on their desk where it
is visible to the professor and proctors. In any case, students are not permitted to touch or answer the
phone without raising their hand to ask for the professor/proctor’s permission. If you are found to
have a cell phone in your possession during an examination that has not been declared, you will be
asked to leave the examination room, and will be given a zero on the assessment.
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Senior Leadership and Management Certificate Handbook 2015-2016
4. Attendance and Student Success Strategies
Attendance and Punctuality
In view of the learning complexities of the Senior Leadership and Management Certificate Program, it
is crucial that students attend all classes. Students who are absent from class place themselves in
academic jeopardy in meeting the learning objectives as stipulated by the program.
If extenuating circumstances require students to miss a class, please note that it is the student’s
responsibility to share this information with faculty and to acquire any missed information.
In order to be respectful to both fellow students and to faculty, students are expected to arrive on
time for class.
Acceptable Reasons for Absence
1. Illness: Students experiencing health concerns that prevent attendance should notify their professor
of their absence in advance and be prepared to present a certificate from a physician in the event of
missing any form of assessment.
2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family
problems are considered. These requests will be submitted to the professor who will consult with the
Program Coordinator and Chair if necessary.
3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the
Chair to assess if it can be arranged to have the subject excused if such duty interferes with the
progress in the program.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or
rescheduling a test/examination or any other type of evaluation.
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Senior Leadership and Management Certificate Handbook 2015-2016
Attendance for Evaluation
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires
your presence in a class or lab. Evaluations are critical components of each course and overall success
for you in your Program.
The School’s approach to requirements for attendance at evaluations reflects the expectation that as
emerging professionals, students must demonstrate a professional attitude and attention to
evaluations, in the same manner that expectations for future work as professional will require
attention to workplace procedures. Consequences for missed evaluations are balanced against
reasonable support where it is warranted.
In order to support student success:
• Evaluation and presentation dates are scheduled and communicated at the beginning of each
semester.
• Unplanned extenuating circumstances involving the college, the program or the faculty that
may require changes to the course schedule will be communicated to students.
In support of the development of professionalism, students are required to take all evaluations at the
scheduled times.
• Students who make personal commitments that conflict with the evaluation dates or
assignment deadlines do so at their own risk.
• There will be no special arrangements made for students with personal conflicts (e.g. work,
family commitments or vacation plans).
• Students who wish to reschedule an evaluation or a presentation due to a religious holiday are
required to discuss the situation with faculty within the first two weeks of the semester.
• Academic accommodations are provided to students with documented disabilities through the
Accessibility Office.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Notification procedure
Log into the Student Portal and click on the Absence tab and indicate that you will be absent from class
on a day that has an Evaluation. You will receive a confirmation email that you have recorded your
absence for that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of attendance
and because you have entered your absence using the online Absence Recording System on the
Student Portal.
•
The Absence Recording System shows you as being absent for the day, starting from the time
that you record your absence. (For example if you record your absence for that day at 11:00
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Senior Leadership and Management Certificate Handbook 2015-2016
a.m. the system will show you as being absent for all classes starting after 11:00 a.m. that day.)
If you are then going to be present again for some later class, you will need to bring your
presence to the attention of your Professor in that later class.)
•
The earliest that you may record your absence for a particular day is after 8pm on the
preceding day
Follow-up after Reporting Your Absence from an Evaluation:
You must make contact immediately with faculty to explain the reasons for your absence and to
arrange a meeting.
• If there is a concerning pattern of absence you will be asked to meet with the program
coordinator. This may result in the need for you to provide documentation verifying the reason
for your absence, in accordance with the requirements specified in sections below titled
“Evaluations worth 20% or more” and “Evaluations worth less than 20%”
• Faculty will then make alternative evaluation arrangements as appropriate and you will
complete any necessary forms.
• Students are required to complete the alternative evaluation as scheduled.
• If the evaluation is to be conducted in the testing center, you will be asked to show your
student card before you are permitted to write the test.
• Tests will be made up In the College Testing Centre in the following week, or by individual
arrangements with program faculty.
Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious
holiday. Any student who is unable to attend classes or participate in an examination, study, or work
requirement on some particular day or days because of religious beliefs will be given the opportunity
to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized
religious holiday and make a request in writing to your Program Coordinator within the first
three weeks of the semester and prior to the dare of assessment that falls on the religious
holiday. Exceptions based on extenuating circumstances must be approved by the Chair.
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Senior Leadership and Management Certificate Handbook 2015-2016
Documentation to Substantiate Your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per
program semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be accepted across all
courses in a program for a semester. Implications of major illnesses or personal circumstances
impacting several course evaluations at one time will require discussion with the program coordinator
prior to faculty arranging alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group
presentation) reallocation of marks will be determined by faculty. This will be documented on an
interview record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for
evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the
reason for missing the evaluation and the accompanying documentation verifying the reason for the
absence are deemed acceptable by the program. Examples of reasons deemed acceptable include
incapacitating illness, death of a close family member, and required court appearance.
NB: If an evaluation is missed due to illness, the health care professional attesting to the illness must
have firsthand knowledge of the situation and direct involvement with the treatment / management of
the condition. For example, a note from a clinic provided by a physician seeing the student for the first
time, after the illness has resolved, is unlikely to meet the program standard for documentation.
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Senior Leadership and Management Certificate Handbook 2015-2016
Test Procedures
•
•
•
•
•
Once a test begins, students may not leave the test room for 30 minutes. If he/she finishes a
test before that time, he/she may review their answers but are expected to sit QUIETLY and not
disturb others. Once students leave the room he/she may only re-enter when invited back by
Faculty.
Any student found cheating during the course of an examination/test will be addressed
according to procedures found in Conestoga Student Guide.
Faculty is responsible to advise as to the material permitted in the testing room. Personal items
and learning materials will be left in an area identified by the Faculty.
Faculty will advise as to the seating arrangements of students.
During open book tests, students must bring their own course materials (books, notes, Learning
Packages etc.) for individual use only. Students may not share any of these materials. Electronic
devices, such as, iPod, text messaging, cell phones, translators, will not be permitted.
•
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating
circumstances involving the college, the program, or the faculty may require changes to the course
schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make
personal commitments that conflict with meeting test and assignment deadlines do so at their own
risk. There will be no special arrangements made for students with personal conflicts (e.g. work, family
commitments or vacation plans). Students who wish to reschedule a test or presentation because of a
religious holiday are required to discuss the situation with faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the
Accessibility Services Office.
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Assignment Policies
Submitting Assignments
It is expected that students will submit all assignments on time, on the date they are due. Late marks
will be deducted from assignments not submitted when requested by faculty.
Students with extenuating circumstances that prevent them from submitting assignments on time
should discuss their circumstance prior to the due date. He/she should negotiate with the course
faculty alternative arrangements regarding due dates, in person, one week prior to the scheduled date.
A form entitled Student Request for Variance Form Course Schedule and Evaluation Methods will be
completed and kept on file. Students who initiate this process will not experience the loss of late
marks.
If students do not negotiate a variance, he/she risks having late marks deducted from the final grade.
Late marks will be deducted at a rate of 10% per day, including weekends, from the total percent value
of the assignment.
Under typical circumstances, late assignments will be accepted until that assignment has been marked
and returned to the class. No assignments will be accepted after the last day of the semester.
Steps to Follow to Submit Assignments Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that
they be submitted outside a scheduled class, the following procedure should be followed:
1.
Provide an electronic copy of your assignment to the faculty as per faculty instructions.
Steps to Follow when Missing a Test, Presentation or Workshop
1.
2.
3.
4.
Email the faculty who teaches the relevant course. (This email is made preferably before class
but must be made within 24 hours of the class by the student).
Students may be asked to present documentation to validate the absence. This documentation
must address the day of the absence confirming your inability to participate and attend class.
Arrange with faculty for alternative presentation/workshop arrangements.
Tests will be made up In the College Testing Centre on the following Thursday, or by individual
arrangement with program faculty.
Important Points to Remember:
• It is the student's responsibility to initiate contact with faculty to make alternate
arrangements for missed tests, presentations, and workshops.
• Students who utilize three or more rescheduled evaluation methods may be required to
meet with Program Coordinator to discuss program success.
• Students will be asked to show their student cards in the College Testing Centre before
he/she is permitted to write the test.
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Faculty Returning Tests and Assignments
In order to support student success, students will be given continual feedback on their progress
throughout the semester. Individual faculty will inform students in class how/when tests and
assignments and/or marks on them will be returned. Please note that some tests will be returned to
students and some may be retained by faculty. Under no circumstances are students to enter the
offices of faculty or look through papers on a desk without a faculty present. Students who have
questions about tests/assignments/grades should follow the process outlined below:
•
•
•
At least 24 hours after receiving the mark and within seven days, write a note to the faculty,
indicating the area(s) of clarification required,
Initiate a meeting with the faculty to discuss,
Bring pertinent information (assignment, mark sheet, etc.) to the appointment.
General Guidelines for Quality of Written Work
In the Senior Leadership and Management Certificate program, there are some requirements for
written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.). It is
expected that all students will meet the standard of English required within the profession. Faculty will
identify students who are having difficulty in this area and will approach students to discuss the need
for improvement. Students may be referred to the Learning Commons to help them improve the
quality of their written work.
General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Schedule and Evaluation Methods information
provided. If you are not clear about course requirements, discuss with individual faculty. Students are
encouraged to use spell-check and grammar-check to assist with the editing of written work. The
Learning Centre will be an invaluable resource to students who require assistance in organizing and
writing an assignment with correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
• Word processed
• Double spaced and one sided
• Submitted using font size of 12 dpi, if word processed and proper margins
• Written in a grammatically correct manner (use spell and grammar check)
• Handed in securely fastened with a cover page indicating the course name, faculty's name,
student's name, section and date submitted
• Handed in at the beginning of class on the designated due date in class, unless otherwise
indicated by professor
• Handed in using the APA@Conestoga format if references are required
NOTE: Faculty does not assume responsibility for assignments not given directly to them in hard copy
at the beginning of the relevant course. Students should avoid handing in assignments outside the
regularly scheduled class time and should make every effort to hand assignments in to the professor in
person.
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5. Academic Progress through the Program
Registering for Courses
At the beginning of each semester students will receive a Course Notification Letter with instructions
to register for courses.
Academic Standing and Promotion
The Conestoga Student Guide is your first source for information concerning academic regulations,
policies and procedures. The Conestoga Student Guide is available on the college website and by
visiting the “Student Guide” tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the
Senior Leadership and Management Certificate Program:
Course Add/Drop
You can add, change and drop courses from your portal depending on the dates and which program
you are in:
1. Log in to the Student Portal
2. Click on the “My Courses” tab
3. Scroll over the icons to the right of individual course listings. It is strongly recommended that
students consult their program coordinator/academic advisor prior to dropping a course.
Academic Probation
Students who have been unsuccessful in their field experience, have failed two or more academic
courses, and/or have required considerable testing/assignment variances may be recommended for
Academic Probation. Academic probation allows students to be promoted to the next level with a
special timetable or with academic conditions. Special timetables and academic conditions are
designed as part of written learning contract that the student and program coordinator create
together. The goal of these measures is to allow students to continue in the program accompanied by
a supportive plan for success.
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Supplemental Work
A student that is unsuccessful in a course may be granted the opportunity to complete supplemental
requirements.
Criteria for Eligibility to Write Supplemental Examinations
1. No more than two supplementals throughout the program and no more than one supplemental
per course will be offered.
2. For the purposes of determining supplemental eligibility repeating a failed course counts as a
supplemental in that course.
3. The student must have passed at least one test/exam in the course.
4. The student must have achieved a final course grade of 50% or within 10% of the required pass
mark, whichever is the higher standard. Therefore, for courses with 65% pass, the student must
have achieved 55%.
5. There must be no academic misconduct on record for the semester (e.g. plagiarism)
6. A student who attains a course grade of less than 55% for a vocational course will not be
offered a supplemental in that course.
In addition, the following will also be considered by the committee:
• Previous academic history.
• Current clinical practice performance.
• Demonstration of professional behaviour
• Attendance in class, lab, and practice experiences
NOTE:
• A fee is to be paid to the Registrar’s Office for supplemental work.
• If the student is successful in completing the supplemental work for the course, the failing
course grade will be upgraded to the minimal passing grade of 65% for the Program.
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Promotion and Supplemental Procedure
PERSON
Promotion Committee
ACTION
Grants or denies permission for supplemental work.
Meets with the student.
Program Coordinator/Instructor
Student
Completes the supplemental form with criteria.
Reviews the recommendation of the Promotion
Committee.
Takes completed Supplemental Form and payment to
Registrar’s Office.
Brings pink copy of Supplemental Form for admission to
supplemental as well as photo ID
Sets date for supplemental examination.
Program Chair/Program
Coordinator/Instructor
Notifies student and Registrar's Office of result of
supplemental work.
Failure to successfully complete requirements of the promotion committee will result in
discontinuance from the program.
Reason for Student Progress Being Reviewed by Promotion Committee
Students who fail to meet program standards will be reviewed by the Promotion Committee.
Reasons for presentation at Promotion Committee Meetings include:
•
•
•
•
Failure of a theory course and/or practice course.
Patterns of absence from class or practice, which may affect achieving program standards.
Excessive accumulated absences from class, lab or practice.
Failure to follow through on previous Promotion Committee recommendations.
A student who has not met the standards will not be promoted to the next level of the Program. The
Promotions Committee may decide such a student should be discontinued or may require the student
to complete one or more of the following, or an alternative as deemed appropriate:
•
•
•
•
•
•
Complete supplemental requirements for course failures (see criteria for writing of
supplemental examinations). Following successful completion of supplemental work, the
highest course grade that can be achieved is 65%.
Follow through with counselling (academic and/or personal).
Follow through with health measures as recommended.
Complete makeup work for missed learning experiences. Total time lost will be assessed on an
individual basis. Additional time may be required to complete program objectives.
Complete the requirements of Probationary Status.
Complete compulsory practice remedial assignments.
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Discontinuance
Students who have failed to meet all program standards or who have failed to meet the standards set out
in the Conestoga Student Guide and/or the Senior Leadership and Management Program Handbook
involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct
may be discontinued from the Respiratory Therapy Program.
Withdrawal
Students not planning to return to the Senior Leadership and Management Program the following
semester are expected to complete a Withdrawal Form available from the program coordinators, the
registrar’s office, or on the college website.
Program Transfer
Prior to transferring to another program, it is recommended that the student meet with the program
coordinator or academic advisor. Students who decide to change programs may do so by completing
and submitting a program application form to the Registrar’s Office. If considering transferring to a
program outside the school in which he/she is currently enrolled in, students may want to discuss
options with a career advisor. When a student moves from one Conestoga program to another and
where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades
are met.
Appeal
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is
recommended that students begin this appeal process by first meeting with the faculty and/or program
coordinator and/or program chair.
Clearance of Academic Deficiency
Please refer to Conestoga Student Guide for the procedure and criteria regarding Academic Deficiency.
Please note that following the end of semester, contact with any student eligible to write a
supplemental will be made either by phone or email. A specific date, time and room number will be
given to each student. If a student cannot be reached or is unavailable at the specified date and time,
the student forfeits the opportunity to write a supplemental. The maximum number of supplementals
during the program is two per student.
Graduation
Students are expected to respond to their invitation through their Student Portal. Convocation
ceremonies are held in the spring and fall of each academic year. Students, who take longer than the
advertised program length, are responsible for completing any new or additional courses due to a
program design change. Students who complete their program after the scheduled completion date
are required to fill out an Application to Graduate form and submit it with payment to the registrar’s
office. Students who are discontinued or have withdrawn and then return to the college will be placed
in the current program design and must meet all requirements to graduate.
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Process for Solution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the
program overall, students are encouraged to resolve issues or concerns informally at the program level
(i.e. faculty, program coordinator) prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are
encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under
the “Academic Dispute Resolution and Appeal Procedure” section.
Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the Registrar.
Academic records are also maintained by the College regarding Course Outlines to support the
level of achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to
demonstrate compliance with external and college requirements. This information is as follows:
Student Information
Pre Practicum Health
Requirements
• per copies of information
received from students
Acknowledgement of WSIB
Understanding
• signed by each student prior
to the first practicum
placements
File Location and Student Access
Retention
In Health Tracker, by individual
student access
**accessed through My Conestoga
•
Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as required.
• For the duration of
a student’s time in
the Program
• By the Program, by the Program
Assistant responsible for
Placements
• For the duration of
a student’s time in
the Program
• In Program File with Program
Assistant
• For the duration of
a student’s time in
the Program.
Student Consents Signed on
Admission (per Student
Handbook)
• Student Consent for Release
of Information
• Student Understanding of
Professional Standards
• Student Understanding of
Safety Requirements
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3. Academic Files are set up as required for a student to document important matters relevant to
a student’s progress or to document and monitor resolution of concerns.
Student Information
A. Documents related to academic
progress
• Correspondence regarding
course equivalencies
• Correspondence re
supplementary examinations
• Learning Contracts
• Disabilities Information & plans
B. Records of Competency
Attainment
C. Documents related to areas of
Concern
• Interview Records, with
supporting email
documentation as appropriate
• Student Code of Conduct
• Incident Reports
• Letters/emails of significant
concern and replies
• Appeals
File Location and Student
Access
• In Student File,
maintained by the
Program Coordinator,
initially, and then filed
for safe-keeping during
the student’s time in
the Program –
maintained by the
Program Assistant
Retention
For one year following
graduation
As above
As above
As above
As above
4. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the College’s process
for purging confidential documents.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students
should go to the Practicum Services Community on myConestoga and open the Consent Forms
tab. Students can then electronically sign-off all applicable consent forms after reading each
document.
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Senior Leadership and Management Certificate Handbook 2015-2016
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
•
Your Student Guide provides detailed information about dropping courses. If you are planning
to drop a course, you must do so within the time period. If you have missed that time period,
please see the Program Coordinator and she will advise you as to your options. Not attending
does not constitute an official dropping of a course and will result in a grade of “F”.
•
If you have completed courses from a college or university that you think may be very similar in
content to courses in the Senior Leadership and Management Certificate program you may be
eligible for a course exemption. (Please note that to receive an exemption, courses must have
been completed within the past 7 years and with a mark of at least 60 %.). If you would like to
proceed with a request for exemptions, please contact the Credit Transfer Officer or your
Program Coordinator. Please note that exemptions will not be processed until a student is
registered in the Program. The exemption process will take some time (two-three weeks), and
students should attend all scheduled courses until he/she receives the exemption as he/she will
be responsible for all material covered in class should the exemption be denied.
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Senior Leadership and Management Certificate Handbook 2015-2016
6. Student Awards
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to
Conestoga students. These funds are made available to our students through the partnerships we have
established with local business and industry leaders. To be considered for an award, complete the
General Application available through your Student Portal. Notifications and instructions to complete
the application are sent to all full-time students’ email accounts in the fall semester (Deadline: First
Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial
Services on Conestoga’s website.
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Senior Leadership and Management Certificate Handbook 2015-2016
Program Revision Log
Last Revised
July 3, 2015
July 14, 2015
By Whom
Nicole Dorscht
Lori Peppler-Beechey
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