Library and Information Technician #1191 2015-2016 Program Handbook OntarioLearn Conestoga College Institute of Technology and Advanced Learning Note: This is a companion document to the current Conestoga Student Guide. 1 Contents 1. WELCOME .............................................................................................................. 3 2. PROGRAM HANDBOOK GUIDELINES .................................................................. 4 3. PROGRAM STAFF CONTACT INFORMATION ...................................................... 4 3.1 4. Program Faculty ................................................................................................. 4 PROGRAM OVERVIEW .......................................................................................... 4 4.1 Program Description .......................................................................................... 4 4.2 Program Design ................................................................................................. 5 4.2.1 5. Program Learning Outcomes....................................................................... 5 PROGRAM INFORMATION AND REQUIREMENTS .............................................. 6 5.1 Program Enrolment ............................................................................................ 6 5.2 Academic Assistance ......................................................................................... 6 5.3 Academic Dates ................................................................................................. 6 5.4 Academic Probation ........................................................................................... 6 5.5 Academic Standing and Promotion .................................................................... 7 5.6 Attendance ......................................................................................................... 7 5.7 Awards ............................................................................................................... 7 5.8 Clearance of Academic Deficiency..................................................................... 7 5.9 Course Add/Drop ............................................................................................... 7 5.10 Credit Transfer/Exemptions ............................................................................ 7 5.11 Program-Specific Pathways ............................................................................ 7 5.12 Discontinuance ............................................................................................... 8 5.13 Equipment Supplies and Texts ....................................................................... 8 5.14 Evaluations (deadlines, tests, and examinations) ........................................... 8 5.15 Graduation ...................................................................................................... 8 5.16 Program Progression ...................................................................................... 8 5.17 Re-admission Requirements ........................................................................... 9 5.18 Student Feedback ........................................................................................... 9 6. STUDENT SERVICES ............................................................................................. 9 7. FACILITY INFORMATION ....................................................................................... 9 8. SAFETY PROTOCOLS ............................................................................................ 9 9. CONESTOGA POLICIES AND PROCEDURES ...................................................... 9 10. PROGRAM REVISION LOG ............................................................................... 10 2 1. WELCOME Welcome to Conestoga! This program handbook has been designed to provide you with information specific to Library and Information Technician #1191. It is a companion document to the Student Guide. We are proud of the programming we offer and the pathways that are available here at Conestoga. Like you, more and more students are electing to further their education through online study, given the many benefits it provides. As a program offered through OntarioLearn, the course material is accessible 24 hours a day, 7 days a week, and is ideal for those who are unable to attend regularly scheduled classes. You can take courses from the comfort of home or almost anywhere, accessing the program courses at your convenience. Our faculty members are chosen not only for their subject matter expertise, but also for their passion for adult learning through the sharing of their knowledge and experience. Whether it be in a face-to-face, mixed, hybrid or online environment, our faculty have the teaching expertise to help you succeed in your educational goals. I wish you the best in your studies and encourage you to contact us if you have any questions about the program. Sincerely, Sandra Schelling Dean, Educational Technology, Continuing Education and Corporate Training 3 2. PROGRAM HANDBOOK GUIDELINES The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition. 3. PROGRAM STAFF CONTACT INFORMATION Dean, Continuing Education, Educational Technology & Corporate Training Sandra Schelling Doon Campus, Welcome Centre (519) 748-5220 ext. 3221 sschelling@conestogac.on.ca Program Administrator/OntarioLearn: Debbie Richardson Doon Campus, Welcome Centre (519) 748-5220 ext. 2488 drichardson@conestogac.on.ca Program Coordinator Dolores Harmes-Penner dolores@embanet.com 3.1 Program Faculty Contact information for this faculty will be provided on the first day of related courses. 4. PROGRAM OVERVIEW 4.1 Program Description This online program has been designed to meet the needs of individuals already working in libraries or other information services who want to upgrade their qualifications. Other applicants who can demonstrate the potential to successfully complete the program and secure employment as library and information technicians are also welcome. A career in libraries or the information service industry demands a wide range of knowledge, skills and attitudes. Successful library and information technicians are service-oriented and able to: 4 • • • • • • • Demonstrate good spoken and written communication skills. Work with minimal supervision. Pay close attention to detail and demonstrate accuracy in their work. Demonstrate good interpersonal skills. Demonstrate good analytical skills. Enjoy working with technology. Work effectively as a member of a team. Through a carefully designed program of studies that combines theory and hands-on practice, you learn to acquire, organize, produce, retrieve and disseminate information in print and electronic formats. The program is equivalent to the two-year, full-time library and information technician programs offered at other community colleges, but the part-time distance education format enables you to learn without interrupting your current employment. Note: Students should refer to OntarioLearn for an up-to-date listing of courses. 4.2 Program Design Students can find their program design on the Student Portal by following the steps below: 1. Log in to Student Portal 2. Click on ‘My Courses’ tab 3. Select ‘View Progress Report’ button Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website Library and Information Technician #1191. To find these courses, scroll down the page to the ‘Program Courses’. 4.2.1 Program Learning Outcomes 1. Acquire book and non-book materials using manual and automated procedures for bibliographic verification, vendor selection, order production, and fund management. 2. Derive, edit and/or create catalogue records using AACR2, LCSH, and DDC using MARC coding in national bibliographic utilities, CO-ROM, and microcomputer based systems. 3. Analyze information requests, select appropriate reference sources, develop search strategies, conduct searches and present results using print, on-line and CD-ROM formats. 5 4. Maintain serials control and circulation systems in manual, microcomputer and minicomputer environments. 5. Develop and prepare promotional materials, bibliographies, and reports using word processing and (ultimately) desktop publishing facilities. 6. Develop and implement simple database and indexing systems for special collections. 7. Apply the basic principles of effective supervision including planning, recruitment, selection, training, motivation, delegation and time management. 8. Apply basic troubleshooting methods and hardware component upgrading skills. 5. PROGRAM INFORMATION AND REQUIREMENTS 5.1 Program Enrolment Did you know that in order to graduate from this program, you must first submit a program application for acceptance? Why should you complete a program application and be accepted in to this program? • • You will receive course and program communication updates. Credit for courses which are part of your program will be honoured despite program requirement changes. For more information please see the Program Application Form. 5.2 Academic Assistance Academic assistance is available to students through a variety of avenues. The program coordinator/academic advisor and faculty can advise students on specific program and course information such as adding/dropping courses, etc. Access the Conestoga website for assistance provided through Accessibility Services. 5.3 Academic Dates Program start and end dates, holidays and deadlines for course add/drop and withdrawal are located in the Student Guide. Course changes (add/dropping) may also be made through the Student Portal under the “My Courses” tab. Note: Not all programs follow listed dates. Contact your program coordinator or administrator for more information. 5.4 Academic Probation For more information visit the College Policies, Procedures and Guidelines webpage 6 then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure. 5.5 Academic Standing and Promotion Students are required to successfully pass all courses by meeting the specified minimum requirements in order to continue with the program. 5.6 Attendance The attendance policy varies from course to course. For more information please refer to your course outline. 5.7 Awards Visit the Financial Aid and Student Awards Office on Conestoga’s website for more information. 5.8 Clearance of Academic Deficiency During a student’s academic career, there may be occasions when the student’s performance results in a failing grade for a course. Conestoga grants students the opportunity to raise this grade to the minimum passing grade under specific circumstances. For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency. 5.9 Course Add/Drop For more information regarding course add/drop, please refer to the Continuing Education Part-time Studies section of the Student Guide located in the Student Portal. It is strongly recommended that students consult their program coordinator/program administrator prior to dropping a course or for more information. 5.10 Credit Transfer/Exemptions Please see the Student Guide for more details regarding credit transfer/exemptions. 5.11 Program-Specific Pathways There are a number of different opportunities available to students who want to continue studying at Conestoga. For more information regarding program-specific pathways visit the Conestoga Pathways webpage. 7 5.12 Discontinuance Students may be discontinued from a program if they do not meet specific academic standards. For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Discontinuance Policy. 5.13 Equipment Supplies and Texts For the most current listing of the required textbook(s) and/or supplies for each course, please visit the Course Details page. 5.14 Evaluations (deadlines, tests, and examinations) Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Integrity. Attendance for exams and tests is mandatory. If you miss an exam or test then a grade of 0% will be assigned and a re-write will not be permitted. The only time a re-write will be arranged is when you can provide a medical certificate stating due to illness or other authorized reasons you were unable to write the exam or test on the scheduled day. Faculty may choose to handle the makeup tests/exams directly or use the test centre service. For more information visit the Testing & Assessment Services webpage. 5.15 Graduation Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op placements if applicable. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who have successfully completed their program design are required to fill out an Application to Graduate form and submit it, with payment, to the Registrar’s Office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. 5.16 Program Progression Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses resulting from changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs 8 must complete the program of study within seven years of being admitted to the program. 5.17 Re-admission Requirements Please see the Student Guide for more information regarding re-admission requirements. 5.18 Student Feedback Student feedback is an essential component of our continuous improvement process. Student Appraisal of Teaching The OntarioLearn Evaluation Survey allows direct feedback from students on teaching for a particular course. Completion of the survey gives teachers and academic managers valuable information. Students complete an electronic copy and a summary of results is prepared by OntarioLearn. The report is sent to the Academic Manager who shares the report with the faculty member AFTER all marks for the semester have been collected. 6. STUDENT SERVICES Refer to the Student Guide for information on Student Services including Accessibility. 7. FACILITY INFORMATION Refer to the Student Guide for information on after-hours parking, classroom and computer labs. 8. SAFETY PROTOCOLS Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures. 9. CONESTOGA POLICIES AND PROCEDURES A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs into the Student Portal. A PDF directs students to policies and procedures relevant to their academic responsibilities. Policies and procedures are searchable on Conestoga’s website. Students are advised to review and comply with all policies and procedures including the following: • Academic Dispute and Resolution Policy/Procedure • Academic Integrity Policy • Academic Recognition Policy • Academic Credential Procedure • Clearance of Academic Deficiency Policy/Procedure • Co-operative Education Policy 9 • • • • • • • • • • • 10. Discontinuance Policy/Procedure Eligibility to Participate in Co-op Work Terms Policy/Procedure Evaluation of Student Learning Policy/Procedure Grading Procedure Graduation Requirements and Convocation Procedure Honours Policy/Procedure Program/Course (Cohort) Withdrawal Procedure Student Concerns and Issues/Procedure Student Fees Policy Student Feedback Policy Violation of Academic Integrity Procedure PROGRAM REVISION LOG Revision Date 01/08/2014 01/07/2015 Summary of changes Original handbook creation. Updated per CCQI. 10