OVERVIEW OF PVAMU’S MANAGEMENT APPROACH PVAMU has a long history of successful, financially sound, responsive management. This performance can be directly attributed to the combination of a flexible organization that maximizes our ability to form interdisciplinary teams and apply proven management procedures that establish a rigorous system of effective management controls. The fact that PVAMU has been selected “the Best Fiscal Report of the Year 1997" in the Texas A&M System reflects our efficiency and effectiveness in overall fiscal management. Our faculty, staff and administrators have extensive experience in managing large grants and contracts. Figure 1 shows the five most important aspects of our management approach. Simplicity – PVAMU establishes unambiguous lines of communication and clearly defines organizational and individual responsibilities, delegates authority commensurate with responsibilities, and implements well-defined and understood policies, procedures, and methods. Responsiveness – In addition to the three standard objectives of an institution of higher education – teaching, research and service – PVAMU has added one more component, relevance to the customer – student, community, the state and the nation. This relevance is reflected in our approach to determining the organizational structure of the teams selected for specific grants and contracts. Control – PVAMU establishes accountability at all appropriate levels for cost, schedule, quality, and performance; effectively manages subcontractors; provides continuity in personnel and organizations; and affords management and customers visibility of progress and problems. Innovation – PVAMU implements a totally integrated project team approach and uses technology to continually look for new, more efficient, or effective management approaches such as the continuous quality improvement (CQI) and the newly evolving customer relations management (CRM). Human Resource Orientation – The PVAMU management approach realizes that the most important resource being provided is personnel. Personnel policies, procedures, and management philosophies are oriented not merely to use these resources effectively but also to provide opportunity, recognition, reward, and development as the means for maintaining high morale, motivation, and spirit. These efforts result in a high retention rate for valuable employees and ensures that there is a solid base of talent available to perform assigned tasks. Figure 1. Our Management Approach has Five Qualities of Special Value to our Customers 1 These qualities have been refined through successful completion of a large number of grants and contracts, and the application of lessons learned, as we enter each new project. For example, PVAMU has consistently built up its reputation with NASA so that a 3 year grant of $340K beginning 1984 evolved into the establishment of the large scale Center for Applied Radiation Research (CARR) with a yearly funding exceeding $1.5M. The University’s task order management process and the subcontract management approach are shown in Figures 2 and 3. Figure 2 – PVAMU’s Task Order Management Approach 2 Figure 3 – PVAMU’s Sub-Contract Management Approach PRAIRIE VIEW A&M RESEARCH FOUNDATION A major strength of the Team is the PVAM Research Foundation, an unincorporated subsidiary of the Texas A&M Research Foundation, which has an impeccable reputation in handling large grants and contracts. When the award of a grant or a contract is made, it is made to the PVAMRF, which then manages the finances via a pre-determined contractual agreement with the University. The Research Foundation handles in excess of $110M per year in grants and contracts, and is legally authorized to manage contracts on behalf of the University. The Foundation has adequate cash resources and letters of credit from major banks to provide the financial resources necessary for the project. A major fraction of the management cost is returned to the University, which will cover the operating expenses of the contract and for re-investment into further enhancement of research capability. There are no additional costs incurred such as normally incurred by most academic organizations. This procedure, in addition to providing efficient service to the program personnel, is also very cost-effective to our customers. The Texas A&M Research Foundation is a non-profit organization incorporated in 1944 to facilitate research and development and to perform contract and grant administration for the Texas A&M University System. The Foundation, governed by a Board of Trustees selected from a 100-member body of Councilors representing the Texas A&M University System, industry, agriculture, alumni, and the public. Although the Foundation has office facilities on several University 3 campuses in The Texas A&M University System, it is a separate legal entity. Because of this separate legal status, the Foundation offers researchers a unique and flexible contracting capability and the ability to manage special-purpose facilities and research support operations. It is a business enterprise designed for the efficient administration of research contracts and grants with federal, private, and other sponsors. In fiscal year 1999, the Foundation administered 1,713 projects with total expenditures exceeding $110 million. One of the biggest projects managed by the Foundation is the Ocean Drilling Program, with over $43 million expenditures this year. The Ocean Drilling Program, is in effect, a center with a unique organization where engineers and scientists operate through the Research Foundation. This is an excellent example of how the Research Foundation's separate legal structure facilitates the development and operation of a selfcontained center or institute. The Foundation provides the essential services to insure the integrity of our contract responsibilities with sponsors. A real-time computerized accounting system is maintained to record all expenditures and encumbrances against contract budgets, and provides adequate fiscal analysis and control. The procurement function for services, supplies, and subcontracts is also performed. Property records are maintained for all equipment acquired either through purchase or bailment procedures. The Foundation is charged with all Federal compliance responsibilities. Subcontract administration is also provided. Their extensive experience with researchers and sponsors with many diverse needs has led to a flexible, multi-faceted range of services designed to insure the integrity of contractual responsibilities and provide flexibility for special operations. Classified Research and Facilities. The Research Foundation is also staffed and cleared to handle classified research in accordance with DOD regulations and maintains a DOD-approved security facility. It currently has Top Secret clearance for several of its projects. Many of our team members also maintain classified facilities and personnel with security clearances. OVERALL PERFORMANCE MONITORING AND RESOURCE SUPPORT 4 PVAMU’s unique infrastructure will provide expert support for all contracting, administrative, security and other support functions. Figure 4 depicts the types of resources and support services provided by PVAMU. SELECTED FACILITIES AND RESOURCES AVAILABLE AT PRAIRIE VIEW A&M UNIVERSITY Several computing facilities are available for research: High-performance Computing Lab (2 HP-9000 workstations and 12 HP X-terminals), Windows NT Lab (20 Pentium PCs), Videoconferencing Lab (3 monitors, 3 cameras, 24 Laptops, Codec, 3 ISDN lines, and LCD control panel connected to the overall control unit), Software Engineering Lab (Sun Ultra 10 and PCs), and other UNIX workstations (14 HP-9000 workstations, Sun Ultra-2, 10 HP X-terminals, and 20 Pentium PCs. Figure 4 – Support Services Available at the University Research programs and expertise exist in the areas of artificial intelligence/expert systems, including the multi-university Software Engineering Initiative effort (to support the Space Station Program), communications and signal processing, microelectronics, computer networks, materials, thermal sciences, bioengineering and environmental systems. The goal of each research area is to grow towards becoming a Center. Relevant to the current contract are six research centers – Center for Applied Radiation Research (CARR), Center for Materials, Microdesign and Microfabrication (CM 3), Network Resources and Training Site (NRTS), Future Aerospace Science and Technology (FAST) Center, Thermal Sciences Research Center (TSRC) and the Texas Gulfcoast 5 Environmental Data Center (TXGED). CARR in particular is unique in that it addresses radiation problems in electronics and photonics from the atomic to systems level in materials, and from cellular domain to human physiological effects in life sciences. CARR has built, tested and utilized a microelectronic testbed and a portable radiation test unit, which were used on a variety of flight tests for NASA. Another novel facility is the Solar Research Facility with a 35cm diameter vacuum reflecting telescope, one among the ten existing solar laboratories in the country. In addition, the University has state-of-the-art distance education capabilities which may be used for instructional as well as conferencing purposes. • • • • • • • • Hub for North Star Telecommunications Network Electronic classroom with standards-based VTel Codec operating at 384K Direct connection to TTVN (Trans Texas Video Network) and dialon-demand to Texas VidNet Eight port multi-point control unit for eight site conferences Direct connection from classroom to the Internet Direct connection to tunable C/Ku band satellite dish Direct connection to campus for free and cable television channels VCR, Laser Video Disc and Computer inputs As a member of the Texas A&M University System, one of the largest and most renowned systems of higher education in the nation, consisting of 9 universities, eight state agencies and a health science center that serve more than 90,000 students and reach 3.5 million people each year through its service mission, PVAMU is uniquely positioned in terms of access to world of technical expertise and human resources that should be a major contributing factor towards meeting the staffing needs required for a variety of contracting opportunities. 6