Program Handbook
Primary Care Paramedic Program
0052
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific page
online.
Revised on – June 19, 2015
Primary Care Paramedic Program Handbook 2015-2016
Table of Contents
PROGRAM HANDBOOK ............................................................................................................ I
PROGRAM HANDBOOK GUIDELINES ........................................................................................ V
WELCOME .............................................................................................................................. VI
TOP FIVE EXPECTATIONS OF YOU .......................................................................................... VII
1. USE MYCONESTOGA TO CONNECT TO: ........................................................................................... VII
2. KNOW AND PLAN AROUND YOUR ACADEMIC SCHEDULE WITH YOUR FAMILY ......................................... VII
3. BE THE PROFESSIONAL YOU WISH TO BECOME - FROM DAY ONE........................................................ VIII
4. ATTEND TO ENHANCE SUCCESS ..................................................................................................... VIII
5. TAKE RESPONSIBILITY FOR YOUR ACADEMIC STATUS ......................................................................... VIII
TOP FIVE RESOURCES FOR YOU .............................................................................................. IX
1. YOUR TEACHING TEAM .................................................................................................................. IX
2. COUNSELLING AND SERVICES FOR PERSONAL NEEDS ............................................................................ IX
3. ACCESSIBILITY SERVICES .................................................................................................................. X
4. STUDENT STUDY SPACES AND GENERAL SUPPORTS .............................................................................. X
5. SERVICES FOR STUDENTS ................................................................................................................ XI
LETTER TO STUDENTS ............................................................................................................ XII
1. PROGRAM OVERVIEW ......................................................................................................... 1
PROGRAM DESCRIPTION PRIMARY CARE PARAMEDIC .............................................................................. 1
PROGRAM PHILOSOPHY ..................................................................................................................... 1
PROGRAM OUTCOMES ...................................................................................................................... 2
PROGRAM SUMMARY MAP – 2015/2016 INTAKE ................................................................................ 3
PROGRAM DESIGN FOR YOUR COHORT................................................................................................. 4
PATHWAYS AND FURTHER POST-SECONDARY EDUCATION OPPORTUNITIES .................................................. 4
EMPLOYMENT OPPORTUNITIES ........................................................................................................... 4
2. RELATIONSHIPS ................................................................................................................... 5
COMMUNICATION AND CONTACT INFORMATION .................................................................................... 5
Faculty Commitment to Success ............................................................................................. 5
Contact Information and Availability ...................................................................................... 5
Faculty Availability .................................................................................................................. 6
Contacting Program Staff ........................................................................................................ 6
Student Email .......................................................................................................................... 6
STUDENT ENGAGEMENT .................................................................................................................... 7
Student Concerns/Issues ........................................................................................................ 7
Student Representation .......................................................................................................... 7
PAC (Program Advisory Committee) ....................................................................................... 7
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative) .............. 8
STUDENT FEEDBACK.......................................................................................................................... 9
Key Performance Indicators.................................................................................................... 9
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Primary Care Paramedic Program Handbook 2015-2016
Student Appraisal of Teaching ................................................................................................ 9
CLASS CANCELLATIONS .................................................................................................................... 10
Class Cancellation due to Faculty Absence ........................................................................... 10
Class Cancellations Due to Inclement Weather .................................................................... 10
Personal notifications of class cancellations ........................................................................ 10
3. STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE ................................................ 11
PROGRAM STANDARDS FOR PROFESSIONAL PRACTICE ........................................................................... 11
Student Expectations ............................................................................................................ 11
Characterstics of successful students (and employees) ....................................................... 12
ACADEMIC INTEGRITY AND PLAGIARISM .............................................................................................. 13
COPYRIGHT – WHAT STUDENTS NEED TO KNOW .................................................................................. 14
Cumulative Copying .............................................................................................................. 14
SAFE PRACTICE .............................................................................................................................. 15
PROFESSIONAL CONDUCT - USE OF SOCIAL MEDIA AND CELL PHONES ...................................................... 16
Social Media Policy ............................................................................................................... 16
Cell Phone Policy ................................................................................................................... 17
PARAMEDIC SKILLS LAB INFORMATION (DOON CAMPUS) ....................................................................... 18
Uniform Standards ................................................................................................................ 18
Cowan Health Sciences Centre: Clinical Lab ......................................................................... 19
Accessing the Skills Lab ......................................................................................................... 19
Remedial Use of Lab ............................................................................................................. 19
User Responsibility Regarding Lab Maintenance ................................................................. 19
Psychomotor Skills for Total Program .................................................................................. 20
Fire Safety ............................................................................................................................. 21
Open Access In addition to bookings during regular hours.................................................. 21
STUDENT PROTECTION ACKNOWLEDGEMENT ....................................................................................... 22
4. ATTENDANCE AND STUDENT SUCCESS STRATEGIES ........................................................... 23
ATTENDANCE AND PUNCTUALITY ....................................................................................................... 23
Acceptable Reasons for Absence .......................................................................................... 23
ATTENDANCE FOR EVALUATION......................................................................................................... 23
Notification procedure.......................................................................................................... 24
Notification for Absence from Evaluations ........................................................................... 24
Follow-up after Reporting Your Absence from an Evaluation: ............................................. 24
RELIGIOUS HOLIDAYS ...................................................................................................................... 25
DOCUMENTATION TO SUBSTANTIATE YOUR REPORTED ABSENCE ............................................................. 26
Evaluations worth less than 20% .......................................................................................... 26
Evaluations worth 20% or more ........................................................................................... 26
TEST PROCEDURES ......................................................................................................................... 26
Importance of Test and Presentation Dates ......................................................................... 27
ASSIGNMENT POLICIES .................................................................................................................... 27
Steps to Follow to Submit Assignment Outside of Class Time ............................................. 28
Working Together on Group Assignments ........................................................................... 28
Use of Time between Classes ............................................................................................... 28
Faculty Returning Tests and Assignments ............................................................................ 28
General Guidelines for Quality of Written Work .................................................................. 29
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Primary Care Paramedic Program Handbook 2015-2016
General Guidelines for submitting written work .................................................................. 29
5
ACADEMIC PROGRESS THROUGH THE PROGRAM .......................................................... 30
ACADEMIC STANDING AND PROMOTION ............................................................................................. 30
Achievement ......................................................................................................................... 30
Course Add/Drop .................................................................................................................. 30
Special Timetables/Adding Dropped or Failed Courses ....................................................... 31
Academic Probation .............................................................................................................. 31
Reason for Student Progress Being Reviewed by Promotion Committee............................ 31
Supplemental Work .............................................................................................................. 32
Criteria for Eligibility to Write Supplemental Examinations ................................................. 32
Promotion and Supplemental Procedure ............................................................................. 33
Discontinuance...................................................................................................................... 33
Withdrawal ........................................................................................................................... 33
Program Transfer .................................................................................................................. 34
Appeal ................................................................................................................................... 34
Clearance of Academic Deficiency ........................................................................................ 34
Readmission to the Program ................................................................................................ 35
Graduation ............................................................................................................................ 35
PROCESS FOR RESOLUTION OF STUDENT CONCERNS .............................................................................. 36
MAINTAINING STUDENT FILES .......................................................................................................... 36
ADDITIONAL INFORMATION FOR STUDENTS ......................................................................................... 38
6. CLINICAL PRACTICUM EXPERIENCES................................................................................... 39
PRE-PRACTICUM REQUIREMENTS ...................................................................................................... 39
SAFETY IN THE WORKPLACE COURSE .................................................................................................. 39
STUDENT CONSENT FORMS .............................................................................................................. 39
HEALTH & SAFETY .......................................................................................................................... 40
Lack of Compliance to Health and Safety Regulations ......................................................... 41
Occupational Health & Safety Office General Information .................................................. 42
Safety Concerns .................................................................................................................... 42
Safety of the Work Environment and/or the Safety or Quality of Care of the
Residents/Clients .................................................................................................................. 42
Concerns regarding student safety or the safety and care/service for clients .................... 42
7. STUDENT AWARDS ............................................................................................................ 45
AWARDS AVAILABLE FOR PARAMEDIC 2015-16 .................................................................................. 45
Program Sponsored Awards ................................................................................................. 46
School Sponsored Awards .................................................................................................... 47
PROGRAM REVISION LOG ...................................................................................................... 48
The information in the Primary Care Paramedic Program Handbook was accurate at the time of
the printing. If any procedures change during the academic year, students will be notified through
the college electronic learning platform.
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Primary Care Paramedic Program Handbook 2015-2016
Program Handbook Guidelines
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
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Primary Care Paramedic Program Handbook 2015-2016
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be.
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for
the day when you will be in these real-life situations.
A unique inter-professional opportunity, given the number of different disciplines in the
school. You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state-of-the-art facilities, social and study
spaces in our Cowan Health Sciences Center, as well as other unique learning resources
such as the Motz Emergency Service Bays in the WREMS Station and the Child
Development Centre on the Doon Campus
Your goal of being viewed by employers as a “preferred graduate” is up to you; your
professors, technologists, administrative staff and college services look forward to
supporting you as you journey from day one to your graduation.
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Primary Care Paramedic Program Handbook 2015-2016
Top Five Expectations of You
1. Use MyConestoga To Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan Around Your Academic Schedule With Your
Family
Course Schedule:
• Your schedule has been planned with many people and multiple considerations in mind.
• Classes can be scheduled from 8:00 a.m. to 6:00 p.m. (note, times for practicums follow work
place schedules).
• Changes may be considered but only for extenuating reasons (Please discuss with your
Program Coordinator).
The Academic Year has critical dates: please plan around these dates to ensure you are here when
you need to be--including the potential need to be present for the two weeks after the semester
ends if you might need to complete supplemental work to allow you to continue to the next
semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal,
are located in the Student Guide. Course changes (add/dropping) may also be made through the
Student Portal under the “My Courses” tab.
Fall 2015
Dates
Winter 2016
Dates
Fall Orientation Week
Fall Semester Classes
Start
Last Week of Semester
Intersession (no classes)
Aug 31 – Sept 4
September 8
December 14-18
Dec. 21-Jan 1/16
Winter Orientation
Winter Semester Classes
Start
Study Week
Last Week of Semester
Intersession (no classes)
January 4
January 5
February 15-19
April 18-April 22
April 25 – May 6
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Primary Care Paramedic Program Handbook 2015-2016
Top Five Expectations of You
3. Be the Professional You Wish To Become - From Day One
Civility, respect, and professional behaviors will be key to the quality of your learning experience—
and a future employer's first and lasting impression
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
4. Attend To Enhance Success
Please Review Attendance Expectations in See Section four of the Handbook: Attendance for class,
labs and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
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Primary Care Paramedic Program Handbook 2015-2016
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted on eConestoga and in your Handbook (Section two in the Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your College success. Counselling is free,
voluntary and confidential. To make an appointment, visit or call Doon--Room 1A101, 519-748-5220,
ext. 3360, Monday to Friday, 8:30 to 4:30. Check the counselling services website for more
information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
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Primary Care Paramedic Program Handbook 2015-2016
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—available with your tuition; important to store your extra clothes and books, etc. so that
you can be at your professional best in the lab. To learn how to obtain a locker, please click here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with College-related needs such as email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
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Primary Care Paramedic Program Handbook 2015-2016
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Office: Check out the International Education Office for services available to you.
Learning Commons: Your ONE-STOP resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries—apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program, general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
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Primary Care Paramedic Program Handbook 2015-2016
Letter to Students
Dear Primary Care Paramedic Student:
Congratulations on your acceptance to the Primary Care Paramedic Program
This handbook has been prepared to provide information about academic standards, guidelines and
processes specific to the Primary Care Paramedic Program. Reading, understanding and following the
information in this handbook is an important first step in your success in this program and your chosen
profession. The handbook has been compiled with careful consideration for your personal and
professional growth during your two years at the college. If you do not understand any of the
information in this handbook, please ask the Coordinator for an explanation.
Use the Table of Contents in this handbook as your guide and reference as you proceed through the
program. The Primary Care Paramedic Program faculty will refer to the handbook often, but the
responsibility for knowing the program standards is ultimately yours.
In addition to the Primary Care Paramedic Program Standards Handbook, the Conestoga College Student
Guide outlines important policies and procedures for you to follow. The Primary Care Paramedic
Program Standards Handbook is a supplement to, but not a replacement for, the Conestoga College
Student Guide.
We are here to help you have a successful two years. Should you experience difficulty or need assistance
in any area of your studies, please come and speak with us, and we will work with you to help you reach
your career goal of becoming a Primary care Paramedic.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Paul Finch (Chair, Health Sciences),
Primary Care Paramedic Program Coordinator/Faculty
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1. Program Overview
Program Description Primary Care Paramedic
This two-year diploma program is designed to provide students with the knowledge and skills to
practice emergency pre-hospital medical/trauma care and to function as an integral member of the
health care team in assisting victims of injury or illness. Graduates of the program will have
demonstrated the ability to safely and competently care for individuals of all ages, in emergency and
non-emergency situations and to administer emergency treatment and care measures. The program
provides a rich learning environment that utilizes classroom education, high-fidelity simulation, various
inter-professional exercises, and clinical exposure to hone competency. It will prepare students with
the knowledge, skills, attitudes and critical thinking ability for proficiency within both the critical care
and community care environments. Clinical placement at a hospital and through field placement with
an ambulance service allows students the opportunity to learn to assess emergency patient needs
based on factors such as condition, severity, age, stress and anxiety. Paramedics must have the ability
to work and practice sound decision making within stressful environments and function as a leader in
often chaotic situations.
Program Philosophy
The fundamental responsibility of a student in health sciences is to gain the necessary knowledge and
skills to be a competent caregiver upon graduation. As a student is preparing to become a health care
professional, it is imperative that your behaviours and attitudes reflect the professional, ethical
standards that are embraced by your chosen profession. We believe that a value system incorporating
high moral and ethical integrity is of vital importance.
It is expected that all Primary Care Paramedic students, faculty, and administration will function within
the Standards of Conduct and Professional Practice for the Primary Care Paramedic Program at
Conestoga College Institute of Technology and Advanced Learning.
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Primary Care Paramedic Program Handbook 2015-2016
Program Outcomes
Successful completion of this program will enable the graduate to:
1. Demonstrate competency in utilizing the process and criteria provided for primary and secondary
patient assessment to determine manifestations and priorities of treatment in pre-selected
pathological emergency and non-emergency states common to the pre-hospital care field.
2. Deduce pathophysiological and/or psychological rationale for: selecting the specifics and priorities
of assessment to be performed; interpreting the significance of assessment findings; selecting
therapeutic measures directed towards stabilizing the patient in the emergency situation.
3. Adapt priorities of assessment and treatment in response to: changes in assessment findings; age
groups; degree of stress and anxiety of the patient; communication ability of the patient.
4. Determine the need for and be competent in utilizing cardiac monitoring and semi-automatic
defibrillators, administering intravenous fluid and specific medications designated as lifesaving and
symptom relieving treatment measures.
5. Demonstrate effective communication by: utilizing therapeutic approaches which reflect a
knowledge of the impact of the situation faced by the patient; responding to the need or message
of verbal and non-verbal feedback from the patient and/or his/her support persons and/or coworkers; participating as a team member with co-workers and other health personnel; reporting
and recording according to priorities of patient assessment and management.
6. Demonstrate an ability to evaluate one's effectiveness in: assessment, the use of therapeutic
approaches, supportive care and treatment, and the ability to provide rationale for care.
7. Determine priorities of assessment, treatment and transfer based on the principles of triage
and/or rescue in singular or multiple casualty situations.
8. Identify legal inferences from existing legislative statutes that influence this practice field.
9. Develop a value base related to moral, ethical and cultural aspects of patient care.
10. Demonstrate the level of physical fitness required by the occupation and the means of attaining
and maintaining same.
11. Have an understanding of the knowledge and skills for the safe operation and maintenance of
emergency vehicles and equipment.
12. Demonstrate the required skill in the operation of an emergency radio.
Program outcomes can also be found on the individual program page for the Primary Care Paramedic
program.
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Primary Care Paramedic Program Handbook 2015-2016
Program Summary Map – 2015/2016 Intake
Program Map describes your learning journey with three important components:
1. All courses focus on you demonstrating development towards the program outcomes and capabilities through your program journey.
2. There are themes for your learning that will inform you on the courses you will take to develop program capabilities.
3. Each semester has a theme that creates milestones for your learning within a semester and your journey from one semester to the next
semester and ultimately to your readiness to graduate.
Science
Foundations
and
Application
Engagement
for IP Practice
Paramedic
Patient Care
Personal
Development,
Resilience and
Sustainability
Level 1
Introduction to the profession,
related knowledge and skills ,
and early development of
professional self-image
Level 2
Deepening and integration of
knowledge and skills, and
introduction to clinical
reasoning
Biomedical Science 1
Biomedical Science 2
Pharmacology 1
Level 3
Integration and deepening of
knowledge, skills and
reasoning with increasing
complexity and environmental
considerations
Level 4
Deepening and application
of entry to practice
knowledge skills and
judgement with in a
professional practice
framework
Pharmacology 2
Community Populations
Professional Practice 1
Professional Practice 2
Professional Practice 3
Professional Practice 4
Paramedic Procedures 1
Paramedic Pt. Management 1
Paramedic Procedures 2
Paramedic Pt. Management 2
Paramedic Procedures 3
Paramedic Pt. Management 3
Paramedic Comp. Review
Practicum 1 (Simulation /
Field)
Safety in the Workplace
Fit For Work Fit For Life
Psychology 1
Practicum 2 (Simulation / Field)
Practicum 3 (Simulation /
Field)
Practicum 4 (Simulation /
Field)
General Education
General Education
Communications
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Primary Care Paramedic Program Handbook 2015-2016
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program design for
this academic year on the Conestoga College website. To find these courses, students need to scroll down the
page to the ‘Program Courses’.
Pathways and Further Post-secondary Education Opportunities
Conestoga pathways enable students to build on their academic achievements in order to earn a degree or
additional credential. Pathways are formed through agreements between Conestoga programs or partner
institutions. View the transfer agreement opportunities for this program.
There are a number of different opportunities available to students who want to continue studying at
Conestoga. Whether you wish to transfer to another program or apply to a new program after graduation,
Conestoga has established pathways to help you meet your goals. Conestoga Pathways information is
available on Conestoga’s website.
Employment Opportunities
Graduates are prepared to manage a wide variety of emergency situations and can establish treatment
priorities consistent with degree of illness and/or injury of the patients he/she serves. Graduates will be able
to write and qualify for provincial Advanced Emergency Medical Care Assistant (A-EMCA) status.
100% of 2012-2013 graduates found employment within 6 months of graduation. Their average starting salary
was $61,113.
For more details on related occupations, job market information and career opportunities, see the
Government of Canada website.
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2. Relationships
Communication and Contact Information
Faculty Commitment to Success
The Primary Care Paramedic Program faculty members are here to support you in acquiring an excellent
education, a broad skill-set, and the confidence to move out into the workforce upon completion of the
program. Ultimately, your success in this program rests on you; however, your teachers are committed to
doing their best in supporting you throughout your studies.
To ensure your success in the program, it is important you become familiar with those who are here to
support and help you along your way. If you have any day-to-day questions about your program, courses or
school work in general do not hesitate to contact your faculty, Program Coordinator, or Chair.
Contact Information and Availability
Neil Freckleton, Program Coordinator
nfreckelton@conestogac.on.ca
(519) 748-5220 ext. 3993
Paul Finch, Chair Health Sciences
pfinch@conestogac.on.ca
(519) 748-5220 ext. 2395
Melissa Hakkers, Program Assistant
mhakkers@conestogac.on.ca
(519) 748-5220 ext. 2454
Robin Young, Professor
rwyoung@conestogac.on.ca
(519) 748-5220 ext. 3954
Lori Smith, Professor
lasmith@conestogac.on.ca
(519) 748-5220 ext. 3953
Note: Each of your faculty members will notify you of the best method for contacting them as well as any office
hours held for meeting with students.
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Primary Care Paramedic Program Handbook 2015-2016
Faculty Availability
Faculty offices are located in the main building (4B area) and students are welcome to see individual faculty to
discuss course work, assignments, or any other issues. During the first several days during the start of the
semester faculty will explain how you can contact them outside of class time. Individual faculty timetables
may be posted. As faculty have diverse teaching schedules, it is best to make an appointment to ensure
he/she is available. Faculty members will endeavour to reply to email messages within 48 business hours.
Telephones for internal use are located outside the entry to faculty workspaces. Beside this phone will be a
faculty directory with extension numbers only. If you have an appointment with a faculty member, please call
to confirm that you have arrived. Please do not enter until you have confirmation that the faculty member is
available to meet with you. If you do not have an appointment, please call the person you wish to meet with
to confirm that he/she is present and can see you. If you do not reach them, please leave a message. In an
interest of respecting the work environment for everyone in this area, please do not wander into faculty
workspaces looking for them.
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email or telephone. Your message should
include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number where you can be reached
Student Email
All students are supplied with a college email address. Use the college email address or eConestoga email
ONLY when communicating with faculty. Non – college email addresses (e.g. Hotmail) are not acceptable.
Students are expected to check their college and eConestoga email accounts regularly as most official
communication will be via this method.
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Primary Care Paramedic Program Handbook 2015-2016
Student Engagement
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate –
students with faculty and staff —to resolve situations of concerns quickly and to learn and improve from
these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
a. When a situation of concern arises, it needs to be raised immediately and discussed by the individuals
involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
b. Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities chapter of the
college Student Guide for further details to be followed for the informal and formal procedures for the
resolution of concerns and issues.
c. Please note that issues and concerns related to a placement site, its operation or its employees should
first be brought to the attention of the Conestoga Field Placement Supervisor, subject to the additional
procedures outlined in the following Sections on “Professionalism” and “Concerns Regarding Safety or
Care/Service for Clients during a Practicum/Field Placement”.
Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting,
provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will
have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and
academic representatives, as well as current students. PAC meets several times a year to discuss the direction
in which that industry is heading and any improvements that can be made to keep the program current. This
helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator
will decide which students will represent years one and two. The student representatives are expected to
attend the meetings. Students must prepare and submit a report based on guidelines provided by the
Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional,
dress in business attire and engage in discussions.
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Primary Care Paramedic Program Handbook 2015-2016
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional growth. One
of the things that contribute to the excellence of this college is the host of exciting extra-curricular
opportunities that add to the culture of this fine institution. WIHSC (Waterloo Inter-professional Health &
Community Student Collaborative) is one such club whose members strive to ‘learn with, from, and about’
each other.
Membership of this active group is comprised of students enrolled in health, community, and social sciences
programs at the Doon campus. Some of the most popular initiatives that this group regularly engages in are
interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings.
To find out more about this exciting opportunity, please visit the WIHSC website. The website includes
information on past events (pictures and videos) as well as how to get involved. Get involved, have fun, and
learn more about the team members you will work with upon graduation! For more information, please
contact your Program Coordinator.
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Student Feedback
Student feedback is an essential component of our continuous improvement process. Our opportunities for
student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the
Ministry of Training, Colleges and Universities. This survey is conducted each academic year. Strategic goals to
improve the programs are developed from these results. This data and other data specific to the campus and
the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular
course. Completion of the SAT form gives teachers and academic managers valuable information, to use for
improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term, and each has two
courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every
two years. Students complete either an electronic or paper copy of the SAT. A summary of results is prepared
by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member AFTER all marks
for the semester have been collected. Continuing Education students may have an opportunity to complete a
SAT form at the conclusion of each Continuing Education course.
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Class Cancellations
Class Cancellation due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of first
page which a student sees after logging in. These notices in the Student Portal will be the only general
notifications of class cancellations due to faculty absences. Faculty who will be absent will not be informing
students of class cancellations through the eConestoga Learning Management System.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460; 96.7,
105.3, and 1240). It is up to Associate Faculty and students to listen for campus closures. If the college is
closed a message will be left on the campus switchboard after office hours. A notice will also be placed on the
college website.
Personal notifications of class cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class
cancellations due to faculty absences. To receive such personal notifications students must subscribe to this
special service.
To subscribe:
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update.
Note: To change the email address to which these notifications will be sent, select My Addresses under the
Profile Tab, and change the default email address.
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3. Standards of Conduct and Professional Practice
Program Standards for Professional Practice
The Primary Care Paramedic Program provides both academic study and practical training to prepare students
for careers in working the health care field. Throughout the program, students are expected to conduct
themselves in a professional manner and to apply themselves to their learning. Professionals function in an
independent and interdependent environment. The fundamental responsibility of a student is to gain the
necessary knowledge and skills to be a competent Registered Primary Care Paramedics upon graduation. As
students preparing to become professionals, it is imperative that behaviours and attitudes reflect standards that
are endorsed by Conestoga College and your chosen profession. As a Conestoga College Primary Care Paramedic
student, there are three areas of conduct you are expected to follow; Academic Conduct, Professional Conduct,
and Social/Behavioural Conduct.
As a student of Conestoga College you are a member of the college community and as such you have received a
Conestoga Student Guide that includes Student Rights, Student Responsibilities, and Student Code of Conduct.
The Student Responsibilities section includes detailed information regarding plagiarism, cheating, and academic
dishonesty. It is essential that you review this section and familiarize yourself with these responsibilities. It is
expected that your conduct as a student will be reflective of the responsibilities listed. If you have any questions
regarding any of them, please contact your Program Coordinator.
Student Expectations
1. Students are required to adhere to the published Standards of Conduct (Academic and Social) in the
Conestoga College Student Guide for the current academic year.
2. Students are required to provide, facilitate, and promote the best possible professional services. The
Primary Care Paramedic responds to the needs of patients in a way that fosters trust, respect,
collaboration, and innovation.
3. Students possess and continually acquire knowledge relevant to the professional service she or he
provides.
4. Students continually strive to improve the application of professional knowledge.
5. Students understand, uphold, and promote the ethical standards of the profession.
6. Students maintain competence while striving to improve the quality of his or her dimension of
practice.
7. Students are accountable to the public and responsible for ensuring that her or his practice and
conduct meet legislative requirements and the standards of the profession.
8. Students have the responsibility to protect the integrity of the Health & Life Sciences and Community
Services Programs and the college community as a whole by identifying students who are dishonest
and/or violate these standards.
9. Students seek clarification from faculty/administration when unsure of any of these standards.
10. Students may not post pictures/video taken within labs, classrooms or at outside program functions on
the public domain, without express written permission of the individuals involved, and the program
coordinator.
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Characteristics of successful students (and employees)
In order to assist students with their transition from previous endeavours to their studies in the Primary Care
Paramedic program, and prepare students for professional success in their chosen fields of study, the
following characteristics of a successful student have been identified as follows:
1. Not surprisingly, they attend class-regularly. Moreover, they are on time. If they miss a session, they feel
obligated to let the instructor know why and their excuses seem legitimate and reasonable. They make
sure they get all assignments they missed and understand specifically what was covered in class.
2. Successful students speak in class, even if their attempts are a bit clumsy and difficult. They ask the
questions that many in the class are bound to have, provided they are listening.
3. They see the instructor before or after class about grades, comments made on their papers and upcoming
tests. Sometimes they just want to ask a question or make a comment relative to the class discussion.
4. Successful students turn in assignments that look neat and sharp. They take the time to produce a final
product that looks good, a reflection of a caring attitude and pride in their work.
5. They are attentive in class. They don’t chat, read or stare out windows.
6. All work and assignments are turned in on time, even if not every one of them is brilliant. Successful
students seem driven to complete all work.
7. The most successful students may well end up at the instructor’s office door at least once during the
semester. They will go out of their way to find the instructor and engage him/her in meaningful
conversation.
From: Innovation Abstracts, Vol. X, No. 1
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Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your success as a
student, it is critical that you familiarize yourself with the Academic Integrity Policy found in the Conestoga
Student Guide. This guide has been provided to you during orientation and is available on the college website.
The Academic Integrity Policy provides a detailed description of the following:
• Scope of academic integrity,
• What academic integrity means,
• What types of behaviours constitute a breach of academic integrity,
• The penalties associated with breaching academic integrity.
After reading this information, if you do not fully understand what is meant by academic integrity, and what is
required of you to maintain academic integrity, please speak with a faculty member or your program
coordinator. Please note that maintaining academic integrity is very serious, and that it is your responsibility
as a Conestoga student to know the Academic Integrity Policy and to initiate help if you do not fully
understand it.
Below are a few hints to help you avoid breaching academic integrity.
Make sure that you recognize information that requires referencing.
Example
Required Referencing
Milk is good for you.
General information in the public domain.
Does not require referencing.
“According to Health Canada milk beverages
Direct quote right from a published
provide the nutrients needed for healthy bones
source. Requires a reference.
and optimal health”.
Health Canada. (2008). Canada’s food guide:
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
Consuming milk every day provides the nutrients Information that has been put into your
that you need for healthy bones and optimal
own words, but offers information outside
health.
of public domain related with specialized
Health Canada. (2008). Canada’s food guide:
knowledge. Requires a reference.
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
• Whenever you refer to material from another source, whether book, journal article, video, newspaper,
or electronic publications, you must acknowledge your source using proper citations and references.
The APA style is the format most often used in the health and social sciences. Please visit the
Conestoga Learning Commons for assistance with the APA format, or visit their website for help.
•
If you work collaboratively with others on an assignment, including in class assignments that expect
independent submission, make sure that you do not copy words or ideas from others intentionally or
by accident.
•
Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide, and
that you fully understand it. The policy describes additional behaviours that represent a breach of
academic integrity.
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Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access
Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
• Up to 10% of most published works
• One chapter that is greater than 10%, but no more than 20% of the book
• One article, short story, play, poem or essay from a book, magazine or journal issue containing other
works
• One newspaper article or page
• One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
• One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from
a larger volume containing other works.
Cumulative Copying
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative
copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for
an item, you can’t copy more until the next academic year.
You cannot copy or scan the following:
• Workbooks or study guides that are intended for one-time use
• Instruction manuals
• Sheet music and original artistic works including photographs or prints
• Advertisements
• Business cases
• Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck, Copyright
Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
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Safe Practice
Safe practice is part of professional practice. It is an expectation of everyone who is or wants to be a
professional.
There are a number of policies and procedures associated with practical training in your program that have
been developed to ensure your safety and the safety (physical and emotional) of those around you. These will
be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
1. Your personal safety begins with the use of professional attire and footwear and with your attention to the
health and safety expectations that may be identified throughout the College.
2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not snake
across walking areas and by reporting equipment or facility problems when you see them.
Concerns such as these in the Cowan Health Sciences Center may be reported to the Customer Service
Desk in the Cowan Health Sciences Center.
3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to
certain programs; failure to follow these may result in your inability to participate in a lab, class or
experiential learning activity.
4. Safe work practices are to be followed during all training; follow the direction of your instructors. If you
have a practicum, your Clinical Instructor/Responsible Faculty member will ensure that you are aware of
safe practices and safety precautions and procedures. This includes problem-solving by the Responsible
Faculty and Program Coordinator with the College’s Occupational Health & Safety Department as required.
For example, should outside temperatures during the summer become unusually hot, very high
temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a
safe working environment.
5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge
immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for the
future.
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Professional Conduct - Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field placement, the use
of cell phones and laptop computers for social networking can only be used during break times, before/after
class and outside of placement.
Laptops and other forms of technology can be used in the classroom when the use pertains to the content
and processes of learning facilitated by the professor. Faculty reserve the right to remove and hold any
technology device that is a disruption to the class until the end of class.
Social Media Policy
• Social media has many advantages for a professional. It can be used to network, to resource information
and keep current
• As a student and future professional, it is essential to maintain professional boundaries in all
communication, including social media.
BE AWARE:
• “Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live
forever on the internet. Social media sites create and archive copies of every piece of content posted,
even when deleted from online profiles. Once information is digitalized, the author relinquishes all
control.”
“Online identities and actions are visible to the public and can result in serious repercussions or
embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share
their online existence solely within their own network, but in theory anyone can access the user’s
musings, photos and information. Further, the words can be altered, forwarded and misquoted.1.
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer
were to see your posts.
1. Many types of social media encourage instantaneous, casual dialogue. It is important to remember
that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your profession.
4. Avoid online criticism about other students, colleagues, professors or field placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken, posted to social media sites or shared without the express permission of
all individuals involved.
7. Remember that online sites you visit are not anonymous.
8. Make sure your online name and email reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer, colleague,
faculty or others.
1. Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.
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Maintain privacy of all care and service activities when in practical work experiences:
1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a
status online is unacceptable.
‘friendship”
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you
are a current student (Keep faculty and staff as resources to connect with after you have graduated or after
you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not use their
cell phones for personal use during class time. This is representative of the professional manner in which you
are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones should be left in
your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep your cell
phone with you during a test (parents with young children, students experiencing a family emergency, etc.)
please speak to your professor as soon as you enter the examination room. Those who have been permitted
to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or the
student may be permitted to leave their phone out on their desk where it is visible to the professor and
proctors. In any case, students are not permitted to touch or answer the phone without raising their hand to
ask for the professor/proctor’s permission. If you are found to have a cell phone in your possession during
an examination that has not been declared, you will be asked to leave the examination room, and will be
given a zero on the assessment.
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Paramedic Skills Lab Information (Doon Campus)
Purpose
To provide a controlled learning environment in which students develop skills related to patient care and being
prepared to apply these skills safely to various Paramedic practice settings.
Please Note: While every effort is made to maintain a latex-safe environment in the lab, students must be aware
that the labs and clinical placement areas are not latex-free environments.
Uniform Standards
As a Paramedic student or faculty member, it is important to present in a professional manner, particularly
when in a clinical/field placement setting. Professional demeanour and appearance are important in establishing
effective working relationships with patients and colleagues. As a guest in any agency/service providing
clinical/field experience, it is important to always act and dress appropriately. The following uniform regulations
have been established by students and faculty to address the issue of professional appearance.
Student uniforms must conform to the uniform policy of the institution in which students are placed. In the
instance that an institution does not have a defined uniform policy, it is understood that these regulations apply.
1. Lab coat, scrubs or clinical dress as set forth by the program (should be neat and clean)
a. Note: the Centre for Advanced Patient Care Simulation requires full clinical uniform to be worn.
i.e. Family of Nursing/RT: scrubs, Paramedic/Pre-Service Fire: uniform
2. All Paramedic students must wear approved safety shoes in the field environment. (High or low cut, dark,
rubber soles, steel toed). Closed toe and heel rubber soles running shoes will be worn in clinical (hospital)
placements.
3. No rings, necklaces or dangling earrings
a. A pair of studs may be worn; one in each ear
b. A plain wedding band may be worn
4. Nails should be kept neat and short; artificial nails and nail polish are not allowed
5. No hats to be worn (exceptions related to the Human Rights Code)
6. No denim or sweat pants
7. Nametags must be worn
8. Scented Products must not be worn
9. No gum chewing
10. Mandatory school crests must be worn on both sleeves of the uniform and be visible to the public.
(Tutors/teachers will check this.) The crest can be purchased in the bookstore.
11. Uniforms may be worn to or from practicum placements but students will not stop and attend public venues
such as shopping malls, licensed establishments enroute to or from the practicum placement.
Please be reminded that the labs are a clinical setting and, as such, the requirement for proper hand
washing/hygiene is in effect.
Clinical Lab Areas: 1F02, 1F26, 2F06, 2F10, 3F35, 3F36, 3F38, 3F40, 3F45, 3F46
Open Access Lab: 2F18
Centre for Advanced Patient Care Simulation: 2F30, 2F50, 2F34, 2F46
Dress standards are to be followed. It is expected that students present themselves in full uniform when applicable
and not employ partial uniform dress (re: non-uniform coat/sweater with paramedic pants). Please see Uniform
Standard.
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Cowan Health Sciences Centre: Clinical Lab
The Clinical Lab areas of the Cowan Health Sciences Centre (CHSC) are comprised of clinical bed labs, the Cross
Centre for the Advancement of Patient Care Simulation and the Open Access Lab. In order to maintain these
as safe professional spaces, appropriate dress must be worn. The purpose of this dress code is to insure the
safety of the student, faculty and staff and also to prepare them for the clinical environment. The dress code
is designed to comply with infection control procedures, workplace health and safety considerations and
professional safety.
All lab areas are covered by this policy for all programs in the School of Health, Life Sciences and Community
Services. Non-compliance with this dress code will result in the person being asked to leave the lab area. (If
during scheduled lab time, this may result in a missed lab)
Accessing the Skills Lab
Teachers:
delivery.
Lab booking schedule for programs will be through the Coordinator/Chair based on program
Students: After hours lab practice must be authorized by the Paramedic Program Coordinator. A student using
the lab after hours must be accompanied by another student in the same program i.e., "Buddy System". All
students must leave the lab by 10:00 p.m.
Students must ensure the lab and equipment are secure during and after lab use. All equipment will be put
back and will leave it tidy.
Remedial Use of Lab
The professor completes the Skills Lab Referral Form indicating on the form whether it is remedial, return
demonstration or other as well as the expected date of completion. The student books the remedial appointment
with a Lab Technologist or Paramedic instructor.
If, for any reason, a scheduled lab is missed, it is the responsibility of the student to make arrangements for makeup experience. Lab time is considered to be clinical experience and attendance will be monitored and tracked.
Students are accountable for learning of skills and/or theory related to the lab experience. The following steps
should be taken:
•
•
•
•
Review theory: class notes, assigned reading and AV resources.
Practice skill with peer who attended lab, preferably from your clinical group.
Contact teacher regarding additional supervision of skill. Please note that if remedial work is required, a
Referral Form must be obtained from your teacher before booking an appointment.
All make-up labs must be completed within two weeks of the student’s missed lab unless otherwise
approved by the professor.
User Responsibility Regarding Lab Maintenance
•
•
•
•
•
•
•
Supplies for symptom and defibrillation will be available ONLY during regular lab hours.
All users will maintain the environment in a safe, clean and tidy manner:
All equipment must be cleaned, re-stocked and re-wrapped as necessary.
Beds in low position, neatly made, furniture positioned appropriately.
Handle mannequins carefully.
Chairs are to be stacked safely in designated areas when not in use.
Students will be responsible for cleaning and tidying up.
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•
•
•
All materials borrowed by teachers and students for use outside the lab must be signed for and returned
to the lab in good condition within the specified time.
Purses, money, coats, knapsacks and extra books are to be left in your lockers.
Students are responsible for the replacement of damaged equipment in Lab.
Psychomotor Skills for Total Program
This guide is intended to clarify the expectations of student performance of psychomotor skills.
•
•
Before specific skills can be assigned/performed in a clinical setting, a satisfactory scenario in a lab setting
must be achieved.
Criteria for psychomotor skills: In order to be considered satisfactory in the performance of psychomotor
skills, students must meet certain criteria. Some criteria are appropriate for all skills, and some are more
specific to a particular skill.
The following are criteria for all psychomotor skills:
•
•
•
•
•
•
•
•
Be prepared to discuss the principles for any of the actions performed, indications, contraindications and
complications on teacher request.
Observations and assessments must be made, appropriate to the skill and the patient.
Any break in previously learned principles i.e. asepsis, body mechanics, etc. if not recognized and corrected
by the student is considered unsatisfactory.
The procedure must be carried out in an organized logical sequence to accomplish the goal.
The procedure must be carried out in a reasonable amount of time. (The length of time may be stated in
specific criteria).
The student must evaluate the patient's response to the procedure.
Principles relating to the comfort and safety of the patient must be followed.
The student must demonstrate appropriate professional behaviour and communication skills during all
laboratory experiences.
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Student's responsibilities regarding psychomotor skills:
•
•
•
•
•
•
To be prepared for
- Class
- Scheduled labs
- Lab scenarios including testing
- Clinical performance
To know what equipment is required to carry out the skills and how to handle it correctly.
To bring all required forms to the scenario testing (evaluation form, chart forms, etc.)
To ask the teacher for assistance as necessary.
To look for opportunities to practise skills.
To restore the lab and/or the equipment to its former position following use.
Fire Safety
•
•
•
Smoking and open flame are prohibited in the lab at all times
In case of fire, the faculty member in the lab is responsible for turning off all gas sources, ensuring the
nearest pull station has been activated and that everyone evacuates the lab
Faculty and students should know the location of the fire extinguisher but only use it to fight a fire if
he/she is trained, it is safe to do so (e.g. fire is small and escape route is clear), and the fire alarm has
been activated
Open Access In addition to bookings during regular hours
Procedure for Booking After-Hours and Weekend Lab Practice:
1. It is preferred that the booking be done at least 24 hours in advance.
2. Contact one of the nurse technologists to book the time. The following information will need to be
provided to the technologist:
a. Day, time and duration of practice
b. Full names of all persons in attendance
i. This allows the CHSC team to notify security appropriately
ii. You must have at least one other person (in the program) with you for this practice
iii. Persons outside the programs in the School of Health and Life Sciences and Community
Services will not be admitted to the Open Access Lab
iv. Appropriate lab attire must be worn while in the Open Access
3. On the day of practice, please check in with Security with your Conestoga ID. Security will unlock the
lab
4. When you are finished practicing please contact Security to have them lock the door.
5. You will not be allowed to use the medication cart during unsupervised practice.
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Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs into the
Student Portal. A PDF directs students to policies and procedures relevant to their academic responsibilities.
Policies and procedures are searchable on Conestoga’s website. Students are advised to review and comply
with all policies and procedures including the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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4. Attendance and Student Success Strategies
Attendance and Punctuality
In view of the learning complexities of the Primary Care Paramedic Program, it is imperative that students
attend all classes, labs and clinical practicums as scheduled. Students who are absent from class, lab or clinical
practicum place themselves in academic jeopardy in meeting the learning objectives as stipulated by the
program.
If extenuating circumstances require students to miss a class, please note that it is the student’s responsibility
to share this information with faculty and to acquire any missed information. Students may be asked to make
up any missed lab and clinical practicum time at the discretion of the faculty.
In order to be respectful to both fellow students and faculty, students are expected to arrive on time for class,
lab and clinical practicums
Acceptable Reasons for Absence
1. Illness: Students experiencing health concerns that prevent attendance should notify their professor of
their absence in advance and be prepared to present a certificate from a physician in the event of missing any
form of assessment.
2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family problems
are considered. These requests will be submitted to the professor who will consult with the Program
Coordinator and Chair if necessary.
3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the Chair to
assess if it can be arranged to have the subject excused if such duty interferes with the progress in the
program.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or rescheduling a
test/examination or any other type of evaluation.
Attendance for Evaluation
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires your
presence in a class or lab. Evaluations are critical components of each course and to your success in the
Program.
The school’s approach to requirements for attendance at evaluations reflects the expectation that as
emerging professionals, students must demonstrate a professional attitude and attention to evaluations. This
is the same manner as future work as professional will require attention to workplace procedures.
Consequences for missed evaluations are balanced against reasonable support where it is warranted.
In order to support student success:
• Evaluation and presentation dates are scheduled and communicated at the beginning of each
semester.
• Unplanned extenuating circumstances involving the college, the program or the faculty that may
require changes to the course schedule will be communicated to students.
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Primary Care Paramedic Program Handbook 2015-2016
In support of the development of professionalism, students are required to take all evaluations at the
scheduled times.
• Students who make personal commitments that conflict with the evaluation dates or assignment
deadlines do so at their own risk.
• There will be no special arrangements made for students with personal conflicts (e.g. work, family
commitments or vacation plans).
• Students who wish to reschedule an evaluation or a presentation due to a religious holiday are
required to discuss the situation with faculty within the first two weeks of the semester.
• Academic accommodations are provided to students with documented disabilities through the
Accessibility Office.
Notification procedure
Log into the student portal and click on the Absence tab and indicate that you will be absent from class on a
day that has an evaluation. You will receive a confirmation email that you have recorded your absence for
that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of attendance and
because you have entered your absence using the online Absence Recording System on the Student
Portal.
•
The Absence Recording System shows you as being absent for the day, starting from the time that you
record your absence. (For example if you record your absence for that day at 11:00 a.m. the system will
show you as being absent for all classes starting after 11:00 a.m. that day.) If you are then going to be
present again for some later class, you will need to bring your presence to the attention of your professor
in that later class.)
•
The earliest that you may record your absence for a particular day is after 8:00 p.m. on the preceding
day.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Follow-up after Reporting Your Absence from an Evaluation:
• You must make contact immediately with faculty to explain the reasons for your absence and to
arrange a meeting.
• If there is a concerning pattern of absence you will be asked to meet with the program coordinator.
This may result in the need for you to provide documentation verifying the reason for your absence, in
accordance with the requirements specified in sections below titled “Evaluations worth 20% or more”
and “Evaluations worth less than 20%”
• Faculty will then make alternative evaluation arrangements as appropriate and you will complete any
necessary forms.
• Students are required to complete the alternative evaluation as scheduled.
• If the evaluation is to be conducted in the testing center, you will be asked to show your student card
before you are permitted to write the test.
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Primary Care Paramedic Program Handbook 2015-2016
• Tests will be made up In the College Testing Centre in the following week, or by individual
arrangements with program faculty.
Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday.
Any student who is unable to attend classes or participate in an examination, study, or work requirement on
some particular day or days because of religious beliefs will be given the opportunity to make up the work
that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized
religious holiday and make a request in writing to your Program Coordinator within the first three
weeks of the semester and prior to the dare of assessment that falls on the religious holiday.
Exceptions based on extenuating circumstances must be approved by the Chair.
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Primary Care Paramedic Program Handbook 2015-2016
Documentation to Substantiate Your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per program
semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be accepted across all courses
in a program for a semester. Implications of major illnesses or personal circumstances impacting several
course evaluations at one time will require discussion with the program coordinator prior to faculty arranging
alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group
presentation) reallocation of marks will be determined by faculty. This will be documented on an interview
record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for
evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the reason for
missing the evaluation and the accompanying documentation verifying the reason for the absence are
deemed acceptable by the program. Examples of reasons deemed acceptable include incapacitating illness,
death of a close family member, and required court appearance.
If an evaluation is missed due to illness, the health care professional attesting to the illness must have
firsthand knowledge of the situation and direct involvement with the treatment / management of the
condition. For example, a note from a clinic provided by a physician seeing the student for the first time, after
the illness has resolved, is unlikely to meet the program standard for documentation.
Test Procedures
•
•
•
•
•
Once a test begins, students may not leave the test room for 30 minutes. If the test is finished before
that time, the student may review their answers but are expected to sit QUIETLY and not disturb
others. Once students leave the room he/she may only re-enter when invited back by faculty.
Any student found cheating during the course of an examination/test will be addressed according to
procedures found in Conestoga Student Guide.
Faculty are responsible to advise as to the material permitted in the testing room. Personal items and
learning materials will be left in an area identified by the faculty.
Faculty will advise as to the seating arrangements of students.
During open book tests, students must bring their own course materials (books, notes, Learning
Packages etc.) for individual use only. Students may not share any of these materials. Electronic
devices, such as, iPod, text messaging, cell phones, translators, will not be permitted.
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Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating
circumstances involving the college, the program, or the faculty may require changes to the course schedule.
If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make personal
commitments that conflict with meeting test and assignment deadlines do so at their own risk. There will be
no special arrangements made for students with personal conflicts (e.g. work, family commitments or
vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are
required to discuss the situation with faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the Accessibility
Services Office.
Assignment Policies
The expectation of Health Professionals is that he/she complete assigned work competently and in the allocated
time, or that he/she anticipate difficulty in meeting deadlines and notify the appropriate person(s).
The following regulations regarding assignments reflect this belief and are designed to ensure that graduates of
the programs meet these expectations.
•
•
•
Students are required to submit all written assignments on or before the date and time specified.
Students should anticipate problems that will necessitate an extension of time.
If an extension of time is required, students will make this request ahead of the assignment due date to
the appropriate Instructor.
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Primary Care Paramedic Program Handbook 2015-2016
NOTE: An extension of time may be given at the discretion of faculty.
•
•
Late assignments will lose 10% of the value of the assignment for each day late. Assignments that are
more than two days late will receive a grade of zero.
A student will not receive a passing final grade until all assignments have been submitted even if the
late penalty reduces the points possible to zero. All late submissions must be turned in by noon on
Friday before the week of final exams.
Steps to Follow to Submit Assignment Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that they be
submitted outside a scheduled class, the following procedure should be followed:
1.
2.
3.
Provide an electronic copy of your assignment to the faculty as per faculty instructions.
Contact faculty by email to alert them that you have submitted your assignment.
Bring the hard copy of the assignment with an attached copy of the email you sent to the faculty
member to the ECE building and submit into the Assignment Drop Box by the Administrative Assistant
office. Please refrain from submitting late assignments after 5:30 p.m. as the building may be locked.
Working Together on Group Assignments
Students will often work with their fellow peers on various assignments/projects throughout the program.
Each group member is responsible for ensuring that he/she has an equal role in the group. All students in the
group should review the completed work before it is submitted/ presented. When issues/concerns arise
during the group process, it is the responsibility of group members to contact the course professor for
assistance prior to due date.
Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone calls,
emails etc.) but also for group work, studying, connecting with faculty, field placement supervisors, etc.
Faculty Returning Tests and Assignments
In order to support student success, students will be given continual feedback on their progress throughout
the semester. Individual faculty will inform students in class how/when tests and assignments and/or marks
on them will be returned. Please note that some tests will be returned to students and some may be retained
by faculty. Under no circumstances are students to enter the offices of faculty or look through papers on a
desk without a faculty present. Students who have questions about tests/assignments/grades should follow
the process outlined below:
•
•
at least 24 hours after receiving the mark and within seven days, contact faculty, indicating the area(s) of
clarification required
initiate a meeting with the faculty to discuss the matter
Note: Students are encouraged to keep all assignments, texts and course-related resources and materials
throughout the duration of the program.
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Primary Care Paramedic Program Handbook 2015-2016
General Guidelines for Quality of Written Work
In the Primary Care Paramedic program, both in courses and clinical practicum, there are continuous
requirements for written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.).
It is expected that all students will meet the standard of English required within the profession. Faculty will
identify students who are having difficulty in this area and will approach them to discuss the need for
improvement. Students may be referred to the Learning Commons to help them improve the quality of their
written work.
General Guidelines for submitting written work
For specific course requirements, refer to the course outlines provided. If you are not clear about course
requirements, discuss this with individual faculty. Students are required to use spell-check and grammarcheck to assist with the editing of written work. The Learning Commons will be an invaluable resource to
students who require assistance in organizing and writing an assignment with correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
• Word processed
• Double spaced and one sided
• Submitted using font size of 12, and proper margins
• Written in a grammatically correct manner
• Handed in securely fastened with a cover page indicating the course name, faculty's name, student's
name, section and date submitted
• Handed in at the beginning of class on the designated due date in class, unless otherwise indicated by
professor
• Handed in using the APA@Conestoga format if references are required
NOTE: Faculty does not assume responsibility for assignments not given directly to them in hard copy at the
beginning of the relevant class. Students should avoid handing in assignments outside the regularly scheduled
class time and should make every effort to hand assignments in to professors in person.
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5. Academic Progress through the Program
Academic Standing and Promotion
The Conestoga Student Guide is your first source for information concerning academic regulations, policies
and procedures. The Conestoga Student Guide is available on the college website and by visiting the “Student
Guide” tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the
Primary Care Paramedic Program:
Achievement
1. Students must attain a minimum 70% passing grade in all Primary Care Paramedic courses and year end
composite exams.
2. The student must have successfully completed all courses of all previous semesters and passed year-end
composite exams (where such exist) in order to be promoted into the next semester. Failure to do so will
result in discontinuance from the program.
3. The student is expected to apply theory and skills to practice in a safe competent manner in accordance
with the current National Occupational Competency Profile (NOCP) guidelines and current professional
practice guidelines within all lab and simulation and clinical practicum settings.
4. Regular attendance is mandatory to achieve a "pass" in both lab and clinical practicum experiences.
5. The student is expected to maintain mental and physical health throughout the program, consistent
with PCP practice requirements
6. Students must adhere to Standards of Conduct – Academic, Social and Professional as outlined in the
Conestoga Student Guide and the Primary Care Paramedic Standards of Procedures Handbook.
Course Add/Drop
You can add, change and drop courses from your portal depending on the dates and which program you are
in:
1. Log in to the Student Portal
2. Click on the “My Courses” tab
3. Scroll over the icons to the right of individual course listings. It is strongly recommended that students
consult their program coordinator/academic advisor prior to dropping a course.
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Primary Care Paramedic Program Handbook 2015-2016
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, he/she will be on
“special timetables”. Prior to the beginning of the semester, students should attempt to add missed courses
from a previous semester by logging in to the Student Portal and following the instructions to register for
courses. If students are not able to add courses on their own (because of a timetable conflict or full course
section) he/she must seek assistance from their Program Coordinator during the “Special Timetable
Registration” initiated by the college. Dates, times and locations of Special Timetable Registration periods are
posted in the student portal in advance of the beginning of each semester. Students must attend this meeting
where he/she will receive further guidance regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are accountable
for completing any new or additional courses that may result due to changes in the program of study. Unless
otherwise stated, students registered in non-cohort delivered programs must complete the program of study
within seven years of being admitted to the program.
Academic Probation
Students who have been unsuccessful in their field experience, have failed two or more academic courses,
and/or have required considerable testing/assignment variances may be recommended for Academic
Probation. Academic probation allows students to be promoted to the next level with a special timetable or
with academic conditions. Special timetables and academic conditions are designed as part of written learning
contract that the student and program coordinator create together. The goal of these measures is to allow
students to continue in the program accompanied by a supportive plan for success.
Reason for Student Progress Being Reviewed by Promotion Committee
Students who fail to meet program standards will be reviewed by the Promotion Committee.
Reasons for presentation at Promotion Committee Meetings include:
•
•
•
•
Failure of a theory course and/or practice course.
Patterns of absence from class or practice, which may affect achieving program standards.
Excessive accumulated absences from class, lab or practice.
Failure to follow through on previous Promotion Committee recommendations.
A student who has not met the standards will not be promoted to the next level of the Program. The Promotions
Committee may decide such a student should be discontinued or may require the student to complete one or
more of the following, or an alternative as deemed appropriate:
•
•
•
•
•
•
Complete supplemental requirements for course failures (see criteria for writing of supplemental
examinations). Following successful completion of supplemental work, the highest course grade that
can be achieved is 70%.
Follow through with counselling (academic and/or personal).
Follow through with health measures as recommended.
Complete makeup work for missed learning experiences. Total time lost will be assessed on an individual
basis. Additional time may be required to complete program objectives.
Complete the requirements of Probationary Status.
Complete compulsory practice remedial assignments.
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Supplemental Work
A student that is unsuccessful in a course may be granted the opportunity to complete supplemental
requirements.
Criteria for Eligibility to Write Supplemental Examinations
1. No more than two supplementals throughout the program and no more than one supplemental per
course will be offered.
2. For the purposes of determining supplemental eligibility repeating a failed course counts as a
supplemental in that course.
3. The student must have passed at least one test/exam in the course.
4. The student must have achieved a final course grade of 50% or within 10% of the required pass mark,
whichever is the higher standard. Therefore, for courses with 70% pass, the student must have
achieved 60%.
5. There must be no academic misconduct on record for the semester (e.g. plagiarism)
6. A student who attains a course grade of less than 60% for a vocational course will not be offered a
supplemental in that course.
In addition, the following will also be considered by the committee:
• Previous academic history.
• Current clinical practice performance.
• Demonstration of professional behaviour
Attendance in class, lab, and practice experiences
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Promotion and Supplemental Procedure
PERSON
Promotion Committee
ACTION
Grants or denies permission for supplemental work.
Meets with the student.
Program Coordinator/Instructor
Student
Completes the supplemental form with criteria.
Reviews the recommendation of the Promotion
Committee.
Takes completed Supplemental Form and payment to
Registrar’s Office.
Brings pink copy of Supplemental Form for admission to
supplemental as well as photo ID
Sets date for supplemental examination.
Program Chair/Program
Coordinator/Instructor
Notifies student and Registrar's Office of result of
supplemental work.
Failure to successfully complete requirements of the promotion committee will result in discontinuance
from the program
Discontinuance
Students who have failed to meet all program standards or who have failed to meet the standards set out in the
Conestoga Student Guide and/or the Primary Care Paramedic Program Handbook involving academic dishonesty,
student responsibilities, or unacceptable behaviour, attitude or conduct may be discontinued from the Primary
Care Paramedic Program.
Students can be discontinued according to the following reasons:
•
•
•
•
For failure to meet academic program standards by failing two or more courses in the same term.
For violating documented ethical standards of practice.
For inappropriate behaviour that jeopardizes the study of other students.
For not adhering to the professional standards of health and ability required for this kind of work.
Procedure
1. The professor notifies the promotions committee of the reasons a student is suggested to be
discontinued.
2. The promotions committee reviews the reasons and recommends discontinuance.
3. The program chair and/or coordinator meet with the student to explain the reason(s) for
discontinuance and complete the Discontinuance Form. A copy of the form is forwarded to the
Registrar.
4. The registrar forwards the student a letter outlining the discontinuance and explains the steps
involved in requesting an appeal.
Withdrawal
Students not planning to return to the Primary Care Paramedic Program the following semester are expected to
complete a Withdrawal Form available from the program coordinators, the Registrar’s Office, or on the college
website.
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Program Transfer
Prior to transferring to another program, it is recommended that the student meet with the program
coordinator or academic advisor. Students who decide to change programs may do so by completing and
submitting a program application form to the Registrar’s Office. If considering transferring to a program
outside the school in which he/she is currently enrolled in, students may want to discuss options with a career
advisor. When a student moves from one Conestoga program to another and where courses numbers/codes
are identical or equivalent, automatic credit is given if passing grades are met.
Appeal
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is
recommended that students begin this appeal process by first meeting with the faculty and/or program.
Clearance of Academic Deficiency
Please refer to Conestoga Student Guide for the procedure and criteria regarding Clearance of Academic
Deficiency. Please note that following the end of semester, contact with any student eligible to write a
supplemental will be made either by phone or email. A specific date, time and room number will be given to
each student. If a student does not respond to this contact, the student forfeits the opportunity to write a
supplemental test. The maximum number of supplemental opportunities during the program is two per
student.
Procedure
1. Promotions Committee grants or denies permission for supplemental work.
2. Program Coordinator contacts student and sets up a time to meet and fill out the Supplemental
Request Form.
3. Student brings form and pays additional fee for supplemental work at the Registrar’s office.
4. Student receives supplemental work from Program Coordinator.
5. Student completes supplemental work (test or assignment) in accordance with the times and dates
given by the Program Coordinator.
6. Student meets with Program Coordinator to submit assignment.
7. Supplemental work is assessed and the Registrar’s Office is contacted with the result.
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Primary Care Paramedic Program Handbook 2015-2016
Readmission to the Program
Since the Primary Care Paramedic Program is a highly integrated and oversubscribed program, a student who
has withdrawn or been discontinued from the program must apply to be readmitted. Readmission to the
program is not guaranteed. Students who have been discontinued from semester one must reapply through
Ontario Colleges for readmission to semester one. Admission/readmission to all other semesters is based on
seat availability and academic status. If space in the program exists, students will be readmitted to the current
program design, to which current program standards and procedures will apply. Students will be ranked
ordered for readmission using the following criteria:
1. Students in good academic standing who have withdrawn from the Conestoga College PCP program
due to illness or personal circumstances with prior approval from the Program Coordinator and/or
Program Chair.
2. Students who have one discontinuance as a result of course failure(s) and whose academic
status/performance and extra-curricular preparation suggests that he/she will be successful in the
program if readmitted.
3. Transfer students from other institutions whose Primary Care Paramedic Programs are deemed to be
substantially equivalent in curriculum structure and who are in good academic standing.
If there are more students within any category than space in the program can accommodate, the following
academic factors will also be considered when categorizing students for readmission:
•
•
Overall grade point average (GPA) for students in good academic standing.
Number of courses failed and grade point average if student presents with one discontinuance.
Students who do not meet the above criteria will not be readmitted to the program.
A student who has been out of the program for more than 12 months may be required to successfully
complete theory and/or skill challenge testing.
Only one opportunity to re-apply or repeat a failed course is permitted.
For additional information, refer to the Academic Administration page for more information on the
readmission procedure
Graduation
Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies
are held in the spring and fall of each academic year. Students, who take longer than the advertised program
length, are responsible for completing any new or additional courses due to a program design change.
Students who complete their program after the scheduled completion date are required to fill out an
Application to Graduate form and submit it with payment to the registrar’s office. Students who are
discontinued or have withdrawn and then return to the college will be placed in the current program design
and must meet all requirements to graduate.
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Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the program
overall, students are encouraged to resolve issues or concerns informally at the program level prior to
proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to
refer to their Conestoga Student Guide, and to follow the procedures outlined under the “Academic Dispute
Resolution and Appeal Procedure” section.
Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the Registrar. Academic
records are also maintained by the college regarding Course Outlines to support the level of
achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to demonstrate
compliance with external and college requirements. This information is as follows:
Student Information
File Location and Student Access
Retention
Pre-Practicum Health
Requirements
• per copies of information
received from students
Acknowledgement of WSIB
Understanding
• signed by each student prior
to the first practicum
placements
In H.S Trax, by individual student
access
**accessed through My Conestoga
•
Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as required.
• For the duration of
a student’s time in
the Program
• By the Program, by the Program
Assistant responsible for
Placements
• For the duration of
a student’s time in
the Program
• In Program File with Program
Assistant
• For the duration of
a student’s time in
the Program.
Student Consents Signed on
Admission (per Student
Handbook)
• Student Consent for Release
of Information
• Student Understanding of
Professional Standards
• Student Understanding of
Safety Requirements
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3. Academic Files are set up as required for a student to document important matters relevant to a
student’s progress or to document and monitor resolution of concerns.
Student Information
A. Documents related to academic
progress
• Correspondence regarding
course equivalencies
• Correspondence re
supplementary examinations
• Learning Contracts
• Disabilities Information & plans
File Location and Student
Access
• In Student File,
maintained by the
Program Coordinator,
initially, and then filed
for safe-keeping during
the student’s time in
the Program –
maintained by the
Program Assistant
Retention
For one year following
graduation
B. Records of Competency
Attainment
As above
As above
C. Documents related to areas of
Concern
• Interview Records, with
supporting email
documentation as appropriate
• Student Code of Conduct
• Incident Reports
• Letters/emails of significant
concern and replies
• Appeals
As above
As above
4. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the college’s process for
purging confidential documents.
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Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
•
Your Conestoga Student Guide provides detailed information about dropping courses. If you are
planning to drop a course, you must do so within the time period. If you have missed that time period,
please see the Program Coordinator and he/she will advise you as to your options. Not attending does
not constitute an official dropping of a course and will result in a grade of “F”.
•
If you have completed courses from a college or university that you think may be very similar in
content to courses in the Primary Care Paramedic program you may be eligible for a course
exemption. (Please note that to receive an exemption, courses must have been completed within the
past five years and with a mark of at least 65%.). If you would like to proceed with a request for
exemptions, please contact your Program Coordinator for guidance. Please note that exemptions will
not be processed until a student is registered in the Program. The exemption process will take some
time (2-3 weeks), and students should attend all scheduled courses until he/she receives the
exemption as he/she will be responsible for all material covered in class should the exemption be
denied.
•
If you feel you have acquired the knowledge and skill presented in a specific course (including field
placement) without taking that course in an academic institution, you may wish to investigate Prior
Learning Assessment (PLAR). Please consult a Continuing Education Calendar for details. Details of
which are available at the Conestoga College website details of which are available at the college
website.
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6. Clinical Practicum Experiences
Pre-Practicum Requirements
Mandatory practicum health and safety requirements must be completed by students prior to student
field/clinical placements. Successful placement completion is required for students to progress to program
completion. To qualify for field/clinical placement learning experiences, students must present the following at
the start of the program in accordance with pre-admission information provided by the College:
• A complete immunization record including MMR, Tdap, Varicella, Hepatitis B and Polio. Seasonal flu
vaccination is required during flu season (October – March).
• TB Testing: evidence of current 2-step or previous 2-step + current 1-step if more than one year has
passed since 2-step testing.
• Standard First Aid and CPR – HCP level
An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of any unpardoned
criminal offences. An unclear criminal record may result in the inability to participate in field placement/clinical
which will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency;
some agencies may request students to provide a VSS completed within six months of placement start date.
Students with criminal records are advised to meet with the program chair for academic counselling to
determine program suitability.
Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program will be required to
successfully complete the mandatory Safety in the Workplace course prior to going out on placement. The
course will provide students with an introduction to workplace hazards and general safety
awareness. Students will receive a Record of Completion to provide evidence of this training to placement
sites and will consent to their workplace insurance coverage.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students should go to
the Practicum Services Community on myConestoga and open the Consent Forms tab. Students can then
electronically sign-off all applicable consent forms after reading each document.
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Primary Care Paramedic Program Handbook 2015-2016
Health & Safety
Conestoga College is committed to establishing and maintaining a healthy and safe work and study
environment. Throughout your course of study your teacher will guide you through the use of safe work
practices. It is the student's responsibility to follow guidelines for safety once he/she has been taught.
Person
Chair
Action
Provides training opportunities for faculty and staff on new equipment in
the Paramedic Lab.
Provides an orientation opportunity to the Paramedic Lab to all new faculty
and staff, including all procedures and regulations.
Provides training opportunities for all new faculty and staff on equipment
with which he/she is educated to use.
Ensures that he/she has had proper education in the use of any piece of
equipment prior to using it.
Professor
Student
Provides training on the use of equipment in accordance with instruction
manuals, learning manuals or textbooks at the point in time congruent with
the learning outcomes of the educational program.
Ensures that students are able to use and/or operate equipment in a safe
manner.
Ensures that he/she has completed and understood the basic safety training
required for the program.
Ensure that he/she has had proper education regarding the safe
use/operation of equipment prior to its use.
Safety in the Paramedic Lab
Agrees to follow safety procedures and regulations as outlined by faculty
and staff and to questions those he/she does not understand.
Recognizes his/her own responsibility for personal safety and assumes
accountability for his/her own actions.
Student
Consults with staff or faculty in situations in which he/she is unsure of the
appropriate safety considerations.
Report to a college employee any potential hazard or situation which
he/she perceives to be unsafe.
Will not use or operate any equipment on which he/she has not been
trained or which he/she is unsure about safe operation.
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Primary Care Paramedic Program Handbook 2015-2016
Person
Action
Follows up appropriately on any report of a hazardous situation given to
him/her by a student, rectifying it if this is within the scope of knowledge
and training of the professor.
Reports to the Chair / Lab Manager any potential hazard or unsafe situation
which he/she is unable to rectify.
Professor
Provides Chair / Lab Manager with information about the hazard or
situation and action taken by the professor.
Follows safety procedures and regulations as outlined for the Paramedic Lab
and questions those he/she does not understand.
Consults with staff in situations in which he/she is unsure of the appropriate
safety considerations.
Recognizes his/her own responsibility for personal safety and assumes
accountability for his/her own actions.
Chair/Lab
Manager
Follows up on all reports of unsafe equipment, procedures or practices to
correct the situation.
Monitors equipment and practices to ensure safety in the Paramedic Lab.
Lack of Compliance to Health and Safety Regulations
Any person who fails to comply with Health and Safety regulations or handles equipment in an unsafe or
abusive manner will be asked to leave the Paramedic Lab.
Injury or Needle Stick
Any incident involving injury or needle stick will be reported immediately to the responsible faculty. The
appropriate Conestoga College Occupational Health & Safety form must be completed and forwarded to the
appropriate parties within 24 hours.
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Primary Care Paramedic Program Handbook 2015-2016
Occupational Health & Safety Office General Information
This department is available to students, staff and faculty. The objectives of this department are to:
1. Monitor the health status of personnel and maintain health records.
2. Provide health teaching and health counselling.
3. Promote a healthy and safe work and study environment, thus reducing absenteeism.
Each student must have Health Insurance coverage and/or an Ontario Health Card.
Safety Concerns
Safety of the Work Environment and/or the Safety or Quality of Care of the Residents/Clients
Students will be provided with an Orientation to their placement site of the first day of their placement. This
Orientation may include details of the placement agency’s policies and procedures with respect to concerns
by students about the safety of the work environment and/or the safety of the residents/clients.
If a student has any concerns about the safety of the work environment or the safety or care of the
residents/clients the student must raise these concerns firstly with their Conestoga Clinical supervisor or
Conestoga resource instructor, unless the policies and procedures of the placement site as explained in the
Orientation require the student to report such concerns to a designated person at the placement site first, in
which case the placement sites policies and procedures are to be followed.
Concerns should be raised immediately if he/she is judged by the student to be of an urgent nature (e.g.
immediate risk to the students or residents/clients, suspected elder abuse) or at the end of the students shift
if he/she is judged to be of a less urgent nature. Concerns brought first to the placement agency, if required
by the policies and procedures of the placement agency, should also be communicated to the clinical
instructor or resource instructor at the first opportunity.
Students who feel their concerns have not been adequately addressed through the processes outlined above
should bring their concerns to their program coordinator.
Concerns regarding student safety or the safety and care/service for clients
Field placement experiences provide the opportunity to demonstrate and enhance your learning in the
practice environment. These practicums have been organized by your Program in partnership with the
organization where you have been placed.
The following procedures have been developed to make it easier to identify and address any concerns or
issues regarding your safety or the safety and care of clients that may come up during the practicum in a way
that supports both a solid learning experience and a constructive partnership with the practicum site.
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Primary Care Paramedic Program Handbook 2015-2016
A. Communication of general concerns regarding your safety or the safety and care/service for clients
1. Students will be provided with an Orientation to their placement site on the first day of their
placement. The Orientation may include details of the placement site’s policies and procedures related
to communication about the safety of the work environment and /or the safety and care of
patients/residents/clients.
2. If a student has any concerns about the safety of the work environment and/or the safe/appropriate
care/service for clients:
a. The student must immediately report these concerns to the College individual associated
with the practicum (Clinical Instructor, faculty responsible for your practicum, Field Placement
Supervisor).
b. The Clinical Instructor /Responsible Faculty/Field Placement Supervisor will discuss this
concern with Site Management.
c. For concerns of a serious nature (e.g. concerns impacting a total student group; a serious
care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Supervisor
will discuss the situation with the Program Coordinator and, potentially, the Department Chair.
The Coordinator or Chair will immediately contact practicum site management to determine
next steps.
Should facility policies require that practicum students report safety or care/service concerns
immediately to practicum site management, the student should report to the Clinical
Instructor/Responsible Faculty/Field Placement Officer immediately afterward.
B. Reporting of incidents of student injury during a practicum experience
1. Should students experience personal injury of any kind, this must be reported immediately to the
Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Supervisor. The
Placement Employer will provide first-aid that may be necessary, including arranging for
transportation to emergency medical services if required. The Clinical Instructor/Responsible
Faculty/Field Placement Supervisor will notify the Program Coordinator and Chair and complete an
Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College’s
Occupational Health & Safety Office. Where necessary, the Occupational Health & Safety Office will
complete a WSIB 7 form, a MTCU Letter of Authorization to Represent Placement Employer and a
MTCU Work/Education Placement Agreement Form.
C. Reporting of student involvement in situations of possible injury to clients during a practicum experience
or student damage to facility property
1. Should students be involved in care/service situations where there the care/service results in a
potential concern/injury to patients/residents/clients of the placement site, this concern must be
immediately reported to the Practicum Site in order for care to be given. This situation must also be
reported immediately to the Clinical Instructor/Responsible Faculty/Field Placement Supervisor. The
faculty member will discuss this immediately with the placement site and ensure that an incident
report is completed. The faculty member must also inform the Program Coordinator and the
Department Chair for a discussion of program expectations and implications. It is the responsibility
of the Chair to ensure that all documentation is obtained regarding the incident and to inform
College officials accordingly.
Should students be involved in situations where there is alleged damage to resources/physical property at the
Practicum site, this concern must be reported immediately to the Practicum Site and to the Clinical
Instructor/Responsible Faculty/Placement Officer. The faculty member will inform the Program Coordinator
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Primary Care Paramedic Program Handbook 2015-2016
and Department Chair for a discussion of program expectations and implications. It is the responsibility of the
Clinical Instructor/Responsible Faculty/Placement Officer to complete an incident report with the Chair
accountable to ensure all documentation is obtained and to inform College officials accordingly.
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Primary Care Paramedic Program Handbook 2015-2016
7. Student Awards
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga
students. These funds are made available to our students through the partnerships we have established with
local business and industry leaders. To be considered for an award, complete the General Application
available through your Student Portal. Notifications and instructions to complete the application are sent to
all full-time students’ email accounts in the fall semester (Deadline: First Friday in October) and winter
semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga’s website.
Awards Available for Paramedic 2015-16
The following awards* are available to the students of Paramedics. Students who have questions about any of
these awards should speak with their Program Coordinator. Please watch your college email for information
from the Financial Aid office concerning application deadlines, processes and eligibility. You may obtain
information about other school wide awards and scholarships from Financial Aid. You can find the General
Awards Application by clicking here.
* Note: All awards correct at time of print, but are subject to change.
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Primary Care Paramedic Program Handbook 2015-2016
Program Sponsored Awards
Award
Description
Donated By
Criteria
Achieved an above average grade in theory
Waterloo Region Emergency
Medical Services Award
for Outstanding Achievement
in Theory and Practice
Keeper
plaque
Region of
Waterloo
EMS
Demonstrated above average application of theory
to clinical practice
Demonstrated initiative, competence and
professional growth in clinical practice
Been enrolled full time and is or was working and
returned to college
Mature Student Achievement
Award
for Outstanding Achievement
Keeper
plaque
Anonymous
Demonstrated leadership skills and was an actively
involved member of the class
Displayed dedication and demonstrated good
clinical performance in all areas of the program
Demonstrated an average to above average grade
in theory and application to clinical practice
Conestoga College Paramedic
Program Award
for general proficiency and
professionalism
Keeper
plaque
Keeper
plaque
Paramedic
Program
Faculty
GuelphWellington
EMS
Guelph and Wellington
Emergency Medical Services
Award
for Excellence in Clinical Field
Placement
Contributed professional and personal time to
promote the recognition of pre-hospital medical
care
Demonstrated academic and clinical support and
leadership amongst student peers
Exceeds requirement of field hours
Provided above average documentation in terms of
call log arrives
Early, participates in base duties gets along with
employees
Excellent patient care, communication skills,
compassion, courtesy outstanding
Performance on calls and clinical as outlined by
preceptor and confirmed by college
Recommended by Preceptors (in writing) to College
and who the college recommends
Amanda Finch Memorial Award
Conestoga Engagement Award
Keeper
Plaque
Plaque
Plaque
Brant Professionalism Award
Friends of
Amanda
Finch
(WREMS)
Displayed commitment and engagement within the
program
Who exhibited commitment to the field of
Paramedicine and Paramedic practice
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Primary Care Paramedic Program Handbook 2015-2016
School Sponsored Awards
Award
Name
Estimated
Amount
Year or
Level
# of
Awards
Criteria
Selection
Process
Presented
At:
Nominated
Partners
Enhancing
Practice
Ceremony
Apply
Financial
Aid
Inquisitive nature and curiosity
about other professions
Understand the roles of others
Thinks carefully about the plan of
care and engages other disciplines
in that care
Partners
Enhancing
Practice TD Awards
$125
graduating
1
Accountability for her/his actions
and communicates information and
action accordingly
Demonstrates professionalism and
safe patient practice
Demonstrates leadership and
engagement in school wide interprofessional initiatives
Demonstrate financial need
Canadian
Federation
of
University
Women
$500
Year 2
4
75% +, female registered in Yr. 2,
demonstrate financial need,
intellectual achievement and
promise
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Primary Care Paramedic Program Handbook 2015-2016
Program Revision Log
Last Revised
June. 18th, 2015
June 26th, 2015
August 19, 2015
By Whom
Paul Finch
Jillian Grant
Nicole Dorscht
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